Keep Your Company Competitive and Customers Happy with Call Center Services from ABC Marketing Services

Call Center Company in Glendale, CA

You don't have to be an all-A student from Glendale Career College near Glendale to know that exceptional customer service and effective communication are more important than ever in today's environment. With a multitude of platforms available for customer engagement, companies and industries of all kinds are feeling compelled to elevate their client support.

In fact, savvy business leaders are exploring ways to cut costs by outsourcing their inbound and outbound voice services, along with the email and chat support that are crucial to daily operations. If your company is ready to enhance customer experience, retain and grow its client base, increase brand visibility, and outpace competitors, consider collaborating with ABC Marketing Services Services to take the next step.

Call Center Company Glendale, CA

The ABC Marketing Services Difference

For over 20 years, our call center company in Glendale, CA has been providing innovative solutions to help you engage with your markets across the U.S., Canada, and beyond. We've successfully launched hundreds of campaigns for a number of needs, including:

  • HelpHelp Desk
  • CareCustomer Care
  • TechnicalTechnical Support
  • SurveysSurveys
  • SettingAppointment Setting
  • OutboundOutbound Sales
  • LeadLead Generation

We recognize that choosing to partner with a call center for customer care and product support is a significant commitment. We also understand how challenging it can be to transition from another call center provider. That's why, as your trusted partner, we're dedicated to guiding you through this process every step of the way.

When you collaborate with ABC Marketing Services, you gain access to a team of experts who are ready to support your customers as if they were their own. Unlike other call center companies, we offer services that are fully customized to meet the unique needs of your business. Our centers are close to the U.S., in user-friendly destinations in Mexico, Belize, El Salvador, and Brazil, where our pricing is 50% lower than standard rates, and we can handle projects in Spanish, English, Portuguese, and other languages.

The ABC Marketing Glendale, CA

What Industries Does ABC Marketing Services Target?

If you own a business, you're probably wondering whether we serve the industry in which you work. We're proud to serve many businesses in a number of different industries, including:

  • TravelTravel Industry
  • MedicalMedical Industry
  • MortgageMortgage Industry
  • BankingBanking Industry
  • SoftwareSoftware Industry
  • DoctorsDoctors Offices
  • DentistDentist Offices
  • RetailRetail Stores
  • MoreMore

The bottom line? Our key motivator is your success. Let's talk today about your business objectives. Once we understand your business and your goals, we'll help you achieve the results you want with the help of reliable call center pros. Now that you know more about ABC Marketing Services, let's take a deeper dive into the most popular call center services we provide.

Call Center Company for Appointment Setting

Could you imagine booking an appointment at Sage Glendale in Glendale, only for their team to make a mistake and lose the reservation you made? Chances are you'd be mad. The same goes for your company when one of your customers books an appointment, and it's lost or delayed.

We recognize how time-consuming appointment setting can be for your business. That's where ABC Marketing Services comes in. We're one of the top call center companies providing appointment-setting services in the U.S. We specialize in offering customized solutions for businesses aiming to simplify their scheduling and improve customer engagement. Our goal is to help companies like yours stay organized and concentrate on what truly counts—achieving growth and success.

ABC Marketing Customer Care Glendale, CA

Why Hire a Call Center Company in Glendale, CA for Appointment Setting?

Partnering with a knowledgeable call center for appointment setting can help you save time, cut costs, and minimize stress. Plus, your business can avoid expenses such as equipment, overhead, setup time, and training, all while enhancing your profits and sales.

Some additional benefits of working with ABC Marketing Services for appointment setting include:

  • Care24/7 Service
  • FocusFocus More Time on Your Business
  • CorrectCorrect Difficult Staffing Problems
  • CommunicateCommunicate with Customers Effectively
  • GrowGrow Your Company
  • MoreMore

What Industries Benefit from ABC Appointment Setting Services?

Leaders in industries like Automotive & Transportation and Agriculture & Agribusiness find appointment setting services from ABC Marketing Services to be highly effective. Our appointment setting services help improve customer service, generate sales, and provide tech support for businesses such as:

  • list-startFarm Supply Distributors
  • list-startEquipment Manufacturers
  • list-startOrganic Farms
  • list-startCar Dealerships
  • list-startTrucking & Logistics Companies
  • list-startMore

Call Center Company for Help Desk

Outsourcing your help desk allows your customer service department to operate 24 hours a day. Our call center company in Glendale, CA can offer tier-1 technical support or serve as backup for your in-house help desk team. Simplify your support process and focus on growing your business, instead of dealing with help desk nightmares.

ABC Marketing Help Desk Glendale, CA

What Makes ABC Marketing Services the Best Choice for Outsourced Help Desk Services?

If you're worried about the high costs and hassles of Help Desk, look no further than our call center company for help. Help desk services from ABC Marketing Services include:

01

Some of the most competitive rates and flexible pricing options available, catering to a wide variety of needs, from fully dedicated agents to shared options priced by subscriber, call, or device.

02

A strong, purpose-driven service attitude. Like we stay ready for action with extensive help desk experience, available from 12/5 to 24/7 through phone, text, email, and live chat.

03

Secure and redundant call center infrastructure.

04

Bilingual Spanish/English and Portuguese/English agents, all fully trained with extremely low attrition.

Whether you're looking to integrate chat or email into your Help Desk services or hand over your operations for a fully managed system, ABC Marketing Services can help.

What Industries Benefit from Help Desk Services from ABC Marketing Services?

Leaders in industries like E-Commerce & Retail and Education & E-Learning find outsourced help desk services from ABC Marketing Services to be highly effective. Our help desk services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startOnline Learning Platforms
  • list-startPrivate Schools
  • list-startOnline Stores
  • list-startFashion Brands
  • list-startMore

Call Center Company for Technical Support

ABC Marketing Services is a call center company known for its tech support - so much so that we offer two different tiers to accommodate our customers.

ABC Marketing Technical Support Glendale, CA

Standard Tech Support

For Basic Tier 1 Tech Support, our agent collects your customer's information and analyzes it to identify and resolve issues using established procedures. Typically, a Tier 1 agent works under the close supervision of a senior technician from your staff. Sometimes, your tech support needs can be integrated with the PTS offerings listed below, generating revenue for your company.

ABC Marketing Surveys Glendale, CA

Premium Tech Support (PTS)

Our all-in-one, customizable Premium Technical Support (PTS) solution offers exceptional tech support for all the connected devices and services used by your customers. There's no requirement for you to create your own offering. This comprehensive solution comes with all the necessary call center resources, software, technology, and operational expertise. You just need to promote your PTS program to your customers.

A few of the reasons why customers choose our tech support services include:

01

Market-Leading Results

We help your company achieve better customer experiences and higher ROI.

02

Problem Solving

We help you deliver superior tech support experience via immediate live support and 24/7 problem-solving skills.

03

Available Customer Protection

Bundle additional services like device protection, Internet security, online backup, and other third-party services as part of a single PTS subscription.

What Industries Benefit from Tech Support Services from ABC Marketing Services?

Leaders in industries like Energy & Utilities and Financial Services & Banking find technical support services from ABC Marketing Services to be highly effective. Our technical support services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startWater & Electric Providers
  • list-startSolar Energy Firms
  • list-startInvestment Companies
  • list-startInsurance Firms
  • list-startMore

Call Center Company for Marketing Research

Marketing research, encompassing social and opinion studies, involves the organized collection of data regarding individuals or organizations through statistical techniques and applied social science methods. This approach provides valuable insights to inform market decisions. As an integral part of any business strategy, having the right research is fundamental for sustaining your company's competitive edge - and ABC Marketing Services can help.

What Sets ABC Marketing Services Apart from Other Research Group Providers?

ABC Marketing Appointment Setting Glendale, CA

If business growth is on the menu this year, you've got to make informed decisions, and marketing research is one of the best ways to achieve that goal. Contact ABC Marketing Services to learn more about our marketing research services.

What Industries Benefit from Marketing Research Services from ABC Marketing Services?

Leaders in industries like Hospitality & Travel and IT & Software Development find marketing research services from ABC Marketing Services to be highly effective. Our marketing research services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHotels
  • list-startTravel Agencies
  • list-startTech Startups
  • list-startIT Consulting Firms
  • list-startMore

Call Center Company for Surveys

Conducting outbound market research and distributing customer surveys are excellent ways to gain insights into your consumers, allowing you to enhance your products or services. Relying on trial and error can be costly. Let our call center agents assist you in making informed decisions and assessing adoption rates before launching anything new.

At ABC Marketing Services, we have the capacity to create both small and large-scale surveys. Our clients frequently report the benefits of using surveys. Some of those benefits include:

Surveys hold significant power. By tapping into the insights our call center gathers from consumers, we can assist you in developing new products and services or fine-tuning your existing offerings. Ready to discover how ABC Marketing Services can support your company? Give us a shout. We'll take the time to understand your needs and provide a tailored proposal just for you.

What Industries Benefit from Surveys from ABC Marketing Services?

Leaders in industries like Insurance and Logistics & Supply Chain find surveys from ABC Marketing Services to be highly effective. Our surveys help improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHealth Insurance Providers
  • list-startAuto Insurance Companies
  • list-startWarehousing Companies
  • list-start3PL Providers

Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services

As a leading call center company in Glendale, CA, we know that innovative, custom service is what you need to succeed. That's why, since 1996, ABC Marketing Services has led the way in providing cost-conscious yet effective call center solutions for businesses like yours. From telemarketing and help desk services to lead generation and premium tech support, we can help. We've got the tools and resources to keep your company competitive and your customers happy. Contact us today to learn more about our unique call center services

Latest News in Glendale, CA

The MICHELIN Guide's Only Armenian Restaurant in America

California's Zhengyalov Hatz is built upon generations of culinary traditions and serves only one main dish, its namesake, made from fresh greens wrapped in thin, lavash bread. vegan Los Angeles ShareArmenian cuisine dates back thousands of years. Sitting at the crossroads of Europe and Asia, Armenia has unique culinary traditions ...

California's Zhengyalov Hatz is built upon generations of culinary traditions and serves only one main dish, its namesake, made from fresh greens wrapped in thin, lavash bread.

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Armenian cuisine dates back thousands of years. Sitting at the crossroads of Europe and Asia, Armenia has unique culinary traditions that have blossomed throughout centuries of history. Below, we do a deep dive on the MICHELIN Guide's only Armenian restaurant in the United States, located just outside of Los Angeles in Glendale, California.

Zhengyalov Hatz has brought a piece of that gastronomic heritage to America with its only main menu item, zhingyalov hats. I ask why there’s only one menu item, and owner Vrezh Osipyan explains simply, “It’s my favorite food. Zhingyal means greens, and hats means bread. It's bread with herbs.”

He’s excited to share his culture with me. “Armenian food is unique with a big personality. Our recipes have been passed down from generation to generation, from families a long time ago. Originally, when people had nothing to eat, they found little flowers and greens. They made some lavash and put the greens inside to feed the children.”

Photo: Zhengyalov Hatz

Despite the streamlined offerings, Osipyan is hardly new to the culinary scene. He had previously opened several Zhengyalov Hatz locations in Yerevan, Armenia and Moscow, Russia. Visiting Glendale years ago, Osipyan was inspired to share his favorite food with America, with, “the purpose to bring food here that is very popular and loved in Armenia.”

Eating at the restaurant transports diners to Armenia. “We have exactly the same design as our restaurants in Yerevan," says Osipyan. "It’s a national and traditional style of 'Old Yerevan', our capital.” He shows me a newly framed photo on the wall that depicts an ancient Armenian family baking thin lavash bread in an underground tonir oven.

And despite the volume—Zhengyalov Hatz makes hundreds of fresh zhingyalov hats daily—they hit with customers every time and combat waste through knowing their audience. “Every day, we receive fresh greens from Fresno. We never keep leftovers overnight, so we order the approximate right amount for each day.”

Photo: Zhengyalov Hatz

So what's the secret sauce behind Zhengyalov Hatz's delectable dish? “It’s completely vegan with spinach, green chard, red chard, cilantro, dill, sorrel, chervil, white onion, and more. All together, twelve different types of herbs.” Since different families have different recipes, there’s no one correct way to make zhingyalov hats. “Everyone chooses their own recipe. For our greens, we don’t use parsley or garlic.”

I watch as a cheerful chef from Ukraine adds the finishing touches. “It takes less than a minute to make this bread because the dough is very clean," says Osipyan. "The herbs are finely chopped, and then we add sunflower oil and some seasoning.”

It's important to note where the chef comes from, as after four years in Los Angeles, Zhengyalov Hatz has built a loyal following, but also expanded their customers and staff beyond Armenians. "We have a lot of excellent chefs and customers, not only Armenian. All different nationalities.”

Photo: Zhengyalov Hatz

Enhancing the traditional flavors of the flatbread are the other offerings—all of which are vegetarian—including okroshka, made from cucumbers and dill, and paxlava, their take on the Greek baklava. "We make our paklava from scratch and use honey, not sugar, so it’s not too sweet," adds Osipyan. The vibe, is meant to be more homestyle Armenian than modern, cultural mecca. “Everything is Armenian. We have Armenian music playing all day, and some people say it’s like going to grandma’s house. Same food and same environment. It brings back a lot of memories.”

Photo: Zhengyalov Hatz

And beyond the plate, therein lies the true secret sauce behind Zhengyalov Hatz; its celebration of Armenian culture across all touchpoints. "Armenia became the first Christian nation in the world, starting in the year 303. We have old churches, and Yerevan is a beautiful, bright city. A lot of trees, a lot of parks, a lot of sights to see. Welcome to Armenia.” Coming up soon will be an expanded menu including more of the meat-centric dishes of the region. “We’re working now to add Armenian lahmajun or shawarma—more meaty stuff—because [we received] a lot of requests.”

And despite the press and accolades from the food world, Osipyan and the restaurant's focus remains the same as when they opened their doors: “be friendly to everybody.” And done in delicious fashion, naturally.

Hero image: Zhengyalov Hatz

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Written by Michael He

Michael He is Chief of Staff, Editorial for The MICHELIN Guide, North America. A lifelong learner inspired by people and places, he holds degrees from Harvard, Wharton, and the University of Pennsylvania (and has a five-year streak on Duolingo). He has lived in Atlanta, Boston, California, Philadelphia, and Seoul, and spent several months in Armenia, China, France, New York, Seattle, Singapore, and Washington, D.C.

The City of Glendale's Open Streets Event Let's Go Glendale

Presented by Metro Produced by Community Arts Resources (CARS)Date: Saturday, May 31, 20256:00 AM - 6:00 PM (Glendale Avenue closure hours) Location: S. Glendale Avenue between Lexington and Chevy Chase drives (1.3 miles)What: Mark your calendars for Let's Go Glendale on Saturday, May 31! Experience the city like never before when a 1.3-mile portion of S. Glendale Avenue is transformed into a car-free public space for the community to explore by foot, bike, scooter, whee...

Presented by Metro Produced by Community Arts Resources (CARS)

Date: Saturday, May 31, 2025

6:00 AM - 6:00 PM (Glendale Avenue closure hours) Location: S. Glendale Avenue between Lexington and Chevy Chase drives (1.3 miles)

What: Mark your calendars for Let's Go Glendale on Saturday, May 31! Experience the city like never before when a 1.3-mile portion of S. Glendale Avenue is transformed into a car-free public space for the community to explore by foot, bike, scooter, wheelchair or any way that moves you.

This free day is a unique opportunity to discover local businesses, enjoy delicious food, listen to live music by the Hoover Tornadoes Marching Band, Herbert Hoover High Jazz Band, the Lernazang Ensemble, and strolling Mariachi, and connect with the city’s vibrant cultures in the open streets. Walk, roll, shop and stroll through Glendale with a whole new perspective.

A full schedule of programming, activations will be announced soon.

Know Before You Go

For Businesses

How can Let’s Go Glendale benefit my business? Many businesses benefit tremendously from Open Streets Events like Let’s Go Glendale, some noting record sales. We encourage you to participate, even if it’s just by greeting people who pass by your front door. This is a great opportunity to reach new customers.

Take advantage of thousands of potential customers passing by your door!

Plan to be open on the day of the event Make your storefront visible with flyers and banners.

Bring your business outside. If you have permission to use the sidewalk, parking lot, or private property adjacent to your business, feel free to bring products, music or seating outside. All businesses must follow the City of Glendale’s Ordinance for Sidewalk Vending.

Offer a Let’s Go Glendale Special. To encourage participants to stop by your business on the day of the event, you can offer a Let’s Go Glendale special or discount. If you offer an event special, we will promote the special and your business on the Let’s Go Glendale Instagram account!

Questions? Feedback? Send us a message at [email protected].

Follow us on Instagram @letsgoglendale.

Sponsors

11 Fun And Unique Ways To Spend The Day In Glendale

This charming city, nestled between Burbank and Pasadena, offers a perfect family-friendly blend of suburban tranquility and vibrant urban ...

This charming city, nestled between Burbank and Pasadena, offers a perfect family-friendly blend of suburban tranquility and vibrant urban attractions. Whether you’re exploring shops, enjoying scenic mountain views, or diving into the rich local culture, Glendale has something for everyone. Here are some exciting activities to make the most of your day in this dynamic city!

The avant-garde House of Spirits cocktail soirée has finally opened in Glendale at the reportedly haunted Nocturne Theatre for a limited time. If you’re looking for a Halloween festivity with a glamorous twist this month—this is it. Watch captivating macabre entertainment and dive into a rich storyline inspired by 19th-century Spanish painter Francisco Goya, Spanish folktales and historic traditions. Revelers will get to enjoy up to five craft cocktails, all included with your ticket.

???? Location: The Nocturne Theatre, 324 N. Orange St, Glendale, CA 91203

Operated by the same team that created The Grove, the Americana offers outdoor dining areas and spacious grass fields that provide a relaxed, joyful atmosphere. Along with over 70 top retailers, it’s also emerging as a dining hotspot with popular spots like Din Tai Fung and a growing trendy food scene. This makes it one of the top Glendale tourist attractions.

???? Location: 889 Americana Way Glendale, CA 91210

Linger on the sidewalk where the neon signs are pretty… Sang the wonderful Petula Clark back in the day, and that’s precisely what you can experience at the MONA. Here, you’ll find an array of neon art, equipment, artifacts, photography, and, of course, signs!

It’s the perfect spot for those looking for things to see in Glendale and to relive the golden age of dazzling, oversized signs, getting a delightful dose of nostalgia.

???? Location: 216 S. Brand Blvd. Glendale, CA 91204

Glendale is known for its cherished neighborhood gems, and Raffi’s stands out as one of the best Middle Eastern restaurants in the city. Our top recommendation is the barg (thinly sliced filet mignon) grilled to perfection, and served over sumac-dusted rice with a grilled tomato and Anaheim pepper.

???? Location: 211 E Broadway, Glendale, CA 91205

Unleash your inner hipster by catching a truly authentic independent film at the historic Laemmle Theatre, which has been showcasing great cinema for nearly a century, 75 years to be exact. This gem is perfect for cinephiles who appreciate movies as an art form, featuring a diverse lineup of classics, new releases, and foreign films.

???? Location: 207 N Maryland Ave, Glendale, CA 91206

Leave your Keto diet behind when you visit Porto’s, arguably one of the most delicious bakeries around. This legendary Cuban bakery has been a staple in Glendale for over 30 years. Prepare to indulge in not only a variety of flavorful coffees but also their iconic guava pastries, Cubano sandwiches, and empanadas.

???? Location: 315 N. Brand Blvd, Glendale, CA 91203

If you love the outdoors and a chill atmosphere, you won’t want to miss the chance to visit this park. Like any great park, spending your afternoon here is free, and with a bit of creativity, it can transform into the perfect romantic picnic spot. It’s also an excellent location for a workout hike or simply a peaceful place to relax, meditate or wander at the library.

???? Location: 1601 West Mountain Street Glendale, CA 91201

Los Angeles is the perfect place for celebrity spotting, but if your devotion lies with the stars of a bygone era who are no longer with us, you can pay your respects at Forest Lawn. This graveyard is the final resting place of Hollywood legends like Walt Disney and Elizabeth Taylor.

???? Location: 1712 S Glendale Ave, Glendale, CA 91205

Put on your skates, tie your laces, and get ready to groove to the music like it’s the ’70s! Since 1950, Moonlight Rollerway has been a beloved roller skating rink, hosting a variety of events and classes. For instance, Saturday mornings are exclusively for kids, while Monday nights are reserved for those over 25. Just remember, they only rent roller skates, not inline skates!

???? Location: 5110 San Fernando Rd, Glendale, CA 91204

Ready to live out your cowboy fantasy and watch the sunset over the city as if you own the land? You can do just that, or simply reconnect with nature on a beautiful horseback ride through the scenic trails of the Verdugo Mountains. Explore the various options offered by LA Horse Rental for a unique afternoon of relaxation and wildlife right in Glendale.

???? Location: 1850 W Riverside Dr, Glendale, CA 91201

If the nostalgic neon lights above aren’t enough to draw you in, consider heading to Arcave for some classic arcade fun with legendary games from Pinball to Jurassic Park simulator! It’s the perfect place to host a birthday party and enjoy some delicious bites.

???? Location:3725 Foothill Blvd unit o, Glendale, CA 91214

Disclaimer:

This website publishes news articles that contain copyrighted material whose use has not been specifically authorized by the copyright owner. The non-commercial use of these news articles for the purposes of local news reporting constitutes "Fair Use" of the copyrighted materials as provided for in Section 107 of the US Copyright Law.

Disclaimer:

This website publishes news articles that contain copyrighted material whose use has not been specifically authorized by the copyright owner. The non-commercial use of these news articles for the purposes of local news reporting constitutes "Fair Use" of the copyrighted materials as provided for in Section 107 of the US Copyright Law.

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ABC Marketing Outbound Sales Glendale, CA