Keep Your Company Competitive and Customers Happy with Call Center Services from ABC Marketing Services

Call Center Company in Gilbert, AZ

You don't have to be an all-A student from Leading Edge Academy Gilbert Early College near Gilbert to know that exceptional customer service and effective communication are more important than ever in today's environment. With a multitude of platforms available for customer engagement, companies and industries of all kinds are feeling compelled to elevate their client support.

In fact, savvy business leaders are exploring ways to cut costs by outsourcing their inbound and outbound voice services, along with the email and chat support that are crucial to daily operations. If your company is ready to enhance customer experience, retain and grow its client base, increase brand visibility, and outpace competitors, consider collaborating with ABC Marketing Services Services to take the next step.

Call Center Company Gilbert, AZ

The ABC Marketing Services Difference

For over 20 years, our call center company in Gilbert, AZ has been providing innovative solutions to help you engage with your markets across the U.S., Canada, and beyond. We've successfully launched hundreds of campaigns for a number of needs, including:

  • HelpHelp Desk
  • CareCustomer Care
  • TechnicalTechnical Support
  • SurveysSurveys
  • SettingAppointment Setting
  • OutboundOutbound Sales
  • LeadLead Generation

We recognize that choosing to partner with a call center for customer care and product support is a significant commitment. We also understand how challenging it can be to transition from another call center provider. That's why, as your trusted partner, we're dedicated to guiding you through this process every step of the way.

When you collaborate with ABC Marketing Services, you gain access to a team of experts who are ready to support your customers as if they were their own. Unlike other call center companies, we offer services that are fully customized to meet the unique needs of your business. Our centers are close to the U.S., in user-friendly destinations in Mexico, Belize, El Salvador, and Brazil, where our pricing is 50% lower than standard rates, and we can handle projects in Spanish, English, Portuguese, and other languages.

The ABC Marketing Gilbert, AZ

What Industries Does ABC Marketing Services Target?

If you own a business, you're probably wondering whether we serve the industry in which you work. We're proud to serve many businesses in a number of different industries, including:

  • TravelTravel Industry
  • MedicalMedical Industry
  • MortgageMortgage Industry
  • BankingBanking Industry
  • SoftwareSoftware Industry
  • DoctorsDoctors Offices
  • DentistDentist Offices
  • RetailRetail Stores
  • MoreMore

The bottom line? Our key motivator is your success. Let's talk today about your business objectives. Once we understand your business and your goals, we'll help you achieve the results you want with the help of reliable call center pros. Now that you know more about ABC Marketing Services, let's take a deeper dive into the most popular call center services we provide.

Call Center Company for Appointment Setting

Could you imagine booking an appointment at American Groves Senior Living in Gilbert, only for their team to make a mistake and lose the reservation you made? Chances are you'd be mad. The same goes for your company when one of your customers books an appointment, and it's lost or delayed.

We recognize how time-consuming appointment setting can be for your business. That's where ABC Marketing Services comes in. We're one of the top call center companies providing appointment-setting services in the U.S. We specialize in offering customized solutions for businesses aiming to simplify their scheduling and improve customer engagement. Our goal is to help companies like yours stay organized and concentrate on what truly counts—achieving growth and success.

ABC Marketing Customer Care Gilbert, AZ

Why Hire a Call Center Company in Gilbert, AZ for Appointment Setting?

Partnering with a knowledgeable call center for appointment setting can help you save time, cut costs, and minimize stress. Plus, your business can avoid expenses such as equipment, overhead, setup time, and training, all while enhancing your profits and sales.

Some additional benefits of working with ABC Marketing Services for appointment setting include:

  • Care24/7 Service
  • FocusFocus More Time on Your Business
  • CorrectCorrect Difficult Staffing Problems
  • CommunicateCommunicate with Customers Effectively
  • GrowGrow Your Company
  • MoreMore

What Industries Benefit from ABC Appointment Setting Services?

Leaders in industries like Automotive & Transportation and Agriculture & Agribusiness find appointment setting services from ABC Marketing Services to be highly effective. Our appointment setting services help improve customer service, generate sales, and provide tech support for businesses such as:

  • list-startFarm Supply Distributors
  • list-startEquipment Manufacturers
  • list-startOrganic Farms
  • list-startCar Dealerships
  • list-startTrucking & Logistics Companies
  • list-startMore

Call Center Company for Help Desk

Outsourcing your help desk allows your customer service department to operate 24 hours a day. Our call center company in Gilbert, AZ can offer tier-1 technical support or serve as backup for your in-house help desk team. Simplify your support process and focus on growing your business, instead of dealing with help desk nightmares.

ABC Marketing Help Desk Gilbert, AZ

What Makes ABC Marketing Services the Best Choice for Outsourced Help Desk Services?

If you're worried about the high costs and hassles of Help Desk, look no further than our call center company for help. Help desk services from ABC Marketing Services include:

01

Some of the most competitive rates and flexible pricing options available, catering to a wide variety of needs, from fully dedicated agents to shared options priced by subscriber, call, or device.

02

A strong, purpose-driven service attitude. Like we stay ready for action with extensive help desk experience, available from 12/5 to 24/7 through phone, text, email, and live chat.

03

Secure and redundant call center infrastructure.

04

Bilingual Spanish/English and Portuguese/English agents, all fully trained with extremely low attrition.

Whether you're looking to integrate chat or email into your Help Desk services or hand over your operations for a fully managed system, ABC Marketing Services can help.

What Industries Benefit from Help Desk Services from ABC Marketing Services?

Leaders in industries like E-Commerce & Retail and Education & E-Learning find outsourced help desk services from ABC Marketing Services to be highly effective. Our help desk services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startOnline Learning Platforms
  • list-startPrivate Schools
  • list-startOnline Stores
  • list-startFashion Brands
  • list-startMore

Call Center Company for Technical Support

ABC Marketing Services is a call center company known for its tech support - so much so that we offer two different tiers to accommodate our customers.

ABC Marketing Technical Support Gilbert, AZ

Standard Tech Support

For Basic Tier 1 Tech Support, our agent collects your customer's information and analyzes it to identify and resolve issues using established procedures. Typically, a Tier 1 agent works under the close supervision of a senior technician from your staff. Sometimes, your tech support needs can be integrated with the PTS offerings listed below, generating revenue for your company.

ABC Marketing Surveys Gilbert, AZ

Premium Tech Support (PTS)

Our all-in-one, customizable Premium Technical Support (PTS) solution offers exceptional tech support for all the connected devices and services used by your customers. There's no requirement for you to create your own offering. This comprehensive solution comes with all the necessary call center resources, software, technology, and operational expertise. You just need to promote your PTS program to your customers.

A few of the reasons why customers choose our tech support services include:

01

Market-Leading Results

We help your company achieve better customer experiences and higher ROI.

02

Problem Solving

We help you deliver superior tech support experience via immediate live support and 24/7 problem-solving skills.

03

Available Customer Protection

Bundle additional services like device protection, Internet security, online backup, and other third-party services as part of a single PTS subscription.

What Industries Benefit from Tech Support Services from ABC Marketing Services?

Leaders in industries like Energy & Utilities and Financial Services & Banking find technical support services from ABC Marketing Services to be highly effective. Our technical support services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startWater & Electric Providers
  • list-startSolar Energy Firms
  • list-startInvestment Companies
  • list-startInsurance Firms
  • list-startMore

Call Center Company for Marketing Research

Marketing research, encompassing social and opinion studies, involves the organized collection of data regarding individuals or organizations through statistical techniques and applied social science methods. This approach provides valuable insights to inform market decisions. As an integral part of any business strategy, having the right research is fundamental for sustaining your company's competitive edge - and ABC Marketing Services can help.

What Sets ABC Marketing Services Apart from Other Research Group Providers?

ABC Marketing Appointment Setting Gilbert, AZ

If business growth is on the menu this year, you've got to make informed decisions, and marketing research is one of the best ways to achieve that goal. Contact ABC Marketing Services to learn more about our marketing research services.

What Industries Benefit from Marketing Research Services from ABC Marketing Services?

Leaders in industries like Hospitality & Travel and IT & Software Development find marketing research services from ABC Marketing Services to be highly effective. Our marketing research services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHotels
  • list-startTravel Agencies
  • list-startTech Startups
  • list-startIT Consulting Firms
  • list-startMore

Call Center Company for Surveys

Conducting outbound market research and distributing customer surveys are excellent ways to gain insights into your consumers, allowing you to enhance your products or services. Relying on trial and error can be costly. Let our call center agents assist you in making informed decisions and assessing adoption rates before launching anything new.

At ABC Marketing Services, we have the capacity to create both small and large-scale surveys. Our clients frequently report the benefits of using surveys. Some of those benefits include:

Surveys hold significant power. By tapping into the insights our call center gathers from consumers, we can assist you in developing new products and services or fine-tuning your existing offerings. Ready to discover how ABC Marketing Services can support your company? Give us a shout. We'll take the time to understand your needs and provide a tailored proposal just for you.

What Industries Benefit from Surveys from ABC Marketing Services?

Leaders in industries like Insurance and Logistics & Supply Chain find surveys from ABC Marketing Services to be highly effective. Our surveys help improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHealth Insurance Providers
  • list-startAuto Insurance Companies
  • list-startWarehousing Companies
  • list-start3PL Providers

Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services

As a leading call center company in Gilbert, AZ, we know that innovative, custom service is what you need to succeed. That's why, since 1996, ABC Marketing Services has led the way in providing cost-conscious yet effective call center solutions for businesses like yours. From telemarketing and help desk services to lead generation and premium tech support, we can help. We've got the tools and resources to keep your company competitive and your customers happy. Contact us today to learn more about our unique call center services

Latest News in Gilbert, AZ

Tri Pointe Homes Arizona buys 40 acres in Gilbert for $18.2 million

Tri Pointe Homes, a recognized leader serving the Phoenix market for over 30 years under the name Maracay, has acquired approximately 40 acres of land in Gilbert, Arizona, for $18.2 million. Located at the southwest corner of Pecos and Greenfield Roads, Tri Pointe intends to develop the land into a new residential community named Lusitano that includes 76 preliminary platted homesites, with sales anticipated to begin in 2027.FOOD NEWS: ...

Tri Pointe Homes, a recognized leader serving the Phoenix market for over 30 years under the name Maracay, has acquired approximately 40 acres of land in Gilbert, Arizona, for $18.2 million. Located at the southwest corner of Pecos and Greenfield Roads, Tri Pointe intends to develop the land into a new residential community named Lusitano that includes 76 preliminary platted homesites, with sales anticipated to begin in 2027.

FOOD NEWS: 10 celebrity chef restaurants to try in Arizona

INDUSTRY INSIGHTS: Want more news like this? Get our free newsletter here

“Gilbert is one of the most exciting and connected locations in the East Valley, and with Tri Pointe’s latest land acquisition at Lusitano, we’re proving our commitment to the momentum of this extraordinary city,” said James Attwood, Tri Pointe Homes Arizona Division President. “In just the past year, Gilbert has earned a windfall of national accolades including the number one mid-sized city for economic growth, the third safest and most affordable city in America, and a roster of other outstanding achievements[1]. That’s a legacy Tri Pointe Homes is proud to support with Lusitano. As Gilbert continues to raise the bar nationwide, we are committed to delivering homes that embody the city’s spirit of excellence.”

Tri Pointe intends to self-develop the residential community with plans that include new homes, trails, and a small pocket park. Lusitano’s location offers proximity to key destinations, including employment centers in the Price Road Corridor and Phoenix-Mesa Gateway Airport, as well as major retail and entertainment hubs such as SanTan Village, Topgolf Gilbert, AZ ICE, and Andretti Indoor Karting & Games. The community is directly across from District Discovery Park, a premier 48-acre recreational destination that features soccer fields, basketball courts, jogging trails, a playground, and lake. Residents can also enjoy proximity to Mercy Gilbert Medical Center, Loop 202, and cultural and sports attractions, including the Higley Center for the Performing Arts, Gilbert Regional Park, and Big League Dreams Sports Park.

Sales for Lusitano are anticipated to begin in 2027, with additional details about home designs and amenities to be released as the project progresses.

For more information about Tri Pointe Homes and its communities throughout Arizona, visit https://www.tripointehomes.com/find-your-home/az/phoenix-metro/.

New romance bookstore opens in downtown Gilbert

GILBERT, AZ (AZFamily) — A new East Valley bookstore invites guests to sit on the patio and enjoy a good romance book!The Bookish Shop, located in downtown Gilbert, is a romance-specific bookstore. The store’s owner, Justine Woods, joined Good Morning Arizona to show us a peek inside the quaint shop.“So we started as a subscription box company offering special edition books. We’re about to be in our 10th year in May. And then last year, I really decided that I wanted to start figuring out how to m...

GILBERT, AZ (AZFamily) — A new East Valley bookstore invites guests to sit on the patio and enjoy a good romance book!

The Bookish Shop, located in downtown Gilbert, is a romance-specific bookstore. The store’s owner, Justine Woods, joined Good Morning Arizona to show us a peek inside the quaint shop.

“So we started as a subscription box company offering special edition books. We’re about to be in our 10th year in May. And then last year, I really decided that I wanted to start figuring out how to make it be more of a local community. We have a really awesome online community, but I wanted somewhere local that people could go enjoy our books, get introduced to new books, and this felt like the right spot,” Woods said.

The response from the community has been overwhelmingly positive, with book lovers flocking to the shop. Guests can attend the grand opening on Friday, April 4.

Woods shared why romance is among the best-selling genres right now.

“I think it is approachable to everybody because there’s so many subgenres in it, so if you’re looking for something lighthearted or if you’re looking for something that’s going to be a fantasy epic tale with political intrigue, there’s just so much more to romance than just, you know, person meets person,” she explained.

The shop is located at 60 W Vaughn Avenue.

See a spelling or grammatical error in our story? Please click here to report it.

Do you have a photo or video of a breaking news story? Send it to us here with a brief description.

Copyright 2025 KTVK/KPHO. All rights reserved.

ERAU Earns Sweep Over Park

Embry-Riddle celebrated their five seniors and earned the four game sweep over Park Gilbert on Wednesday at Eagle Softball Field winning the first game of the day 12-4 in six innings followed by a walk-off single by Anise Romo to win the second game 8-7.Game 1The Eagles set the tone early, scoring two runs in the first inning. ...

Embry-Riddle celebrated their five seniors and earned the four game sweep over Park Gilbert on Wednesday at Eagle Softball Field winning the first game of the day 12-4 in six innings followed by a walk-off single by Anise Romo to win the second game 8-7.

Game 1

The Eagles set the tone early, scoring two runs in the first inning. Autumn Sulusi hit a powerful home run to right field, driving in Leah Salas and giving Embry-Riddle a 2-0 lead.

Embry-Riddle's offensive onslaught continued in the second inning. Lily Anderson hit a two-run homer to left field, followed by Sulusi and Katie Jamieson contributing RBI singles. The Eagles added five runs, extending their lead to 7-0. Despite a brief rally by Park-Gilbert in the third inning, where they scored four runs, the Eagles maintained their dominance.

Salas was a standout performer, going 3-for-4 with three doubles and scoring three runs. Sulusi was equally impressive, driving in five runs with four hits, including a home run. Jade Bayless added a two-run homer in the fifth inning, further solidifying the Eagles' lead.

On the mound, Vanessa Brink delivered a solid performance, pitching a complete game with five strikeouts and allowing only four earned runs. Brink also got her second hit of her collegiate career, a single to right field.

Game 2

The Eagles started strong, scoring four runs in the first inning. Sulusi delivered a clutch double to left field, driving in three runs and setting the tone for the game. Jamieson followed with an RBI single, extending the lead to 4-1.

Embry-Riddle maintained their momentum in the second inning with Salas hitting a solo home run to center field. Despite the Buccaneers' efforts to close the gap, the Eagles' defense held firm, with Claire Streeter pitching effectively and recording key outs.

The Buccaneers mounted a comeback in the fifth inning, scoring four runs to tie the game at 6-6.

Jade Bayless hit a solo home run in the fifth inning, providing a crucial insurance run. The Buccaneers managed to tie the game in the top of the 6th inning at 7-7, but Romo provided a single with the bases loaded to give ERAU the win. Brink earned her second win of the day as she came in and pitched a clean top of the 7th inning for the Eagles.

Embry-Riddle will be the #2 seed for the upcoming GSAC Conference Tournament hosted at Eagle Softball Field. ERAU will play Arizona Christian on Tuesday at 12pm.

Bojangles to open a location in Gilbert, more restaurants in the works for Arizona

Play/PauseMute/Unmute Embed videoPlayback SpeedVideo QualityEmbed videoCopy the code below to embed the video. CopyPlayback Speed 2 1.75 1.50 1.25 Normal 0.50Video Quality Play/Pause >>Mute/Unmute 0:00 / 0:00Settings Closed Captions Picture in Picture Cast FullscreenPlay/Pause >>Mute/Unmute 0:00 / 0:00Settings Closed Captions Cast FullscreenGILBERT, AZ — You...

Play/Pause

Mute/Unmute

Embed video

Playback Speed

Video Quality

Embed video

Copy the code below to embed the video.

Copy

Playback Speed

2

1.75

1.50

1.25

Normal

0.50

Video Quality

Play/Pause >>

Mute/Unmute

0:00 / 0:00

Settings Closed Captions Picture in Picture Cast Fullscreen

Play/Pause >>

Mute/Unmute

0:00 / 0:00

Settings Closed Captions Cast Fullscreen

GILBERT, AZ — You'll soon be able to say, “It's Bo Time,” in the Valley! Bojangles, the North Carolina-based chain specializing in fried chicken, biscuits, and tea, has acquired a location in the East Valley, according to Diversified Partners LLC.

Diversified Partners LLC, a commercial real estate agency in Scottsdale, confirmed to ABC15 that they have sold “a parcel on Val Vista & Melrose [in] Gilbert, AZ (just north of Chipotle) to the Bojangles developer.”

Brandon Vasquez- VP Brokerage & Development at Diversified Partners, LLC- sent the following statement to ABC15 regarding the new restaurant coming to Gilbert.

Diversified Partners is proud to announce that Bojangles will be opening their very first Arizona location at our development at the NEC of Val Vista Drive & Mercy Road in Gilbert!This exciting addition to the community was made possible through the efforts of our own brokerage team—Austin Payne, Matt Pergola, and Brandon Vasquez—who proudly represented Bojangles in the transaction and Scott Hintze, who is the valued partner in charge of the overall project.We’re thrilled to welcome this Southern favorite to the neighborhood, and we can’t wait to enjoy some legendary chicken, sweet tea, and of course… those famous Bo-Berry Biscuits!

Diversified Partners, LLC.

Last spring, Bojangles announced its multi-unit development agreement that would bring 20 new restaurants to our state.

The company previously stated the following about the state’s expansion:

“We are firm believers in the direction Bojangles is heading, and we couldn’t pass up the opportunity to increase our commitment with the brand, expanding its footprint into Phoenix,” said Jeanette Davis, vice president of food and franchised brands at LVP Restaurant Group. “From our experience in the market, we know excellence is required to stand out and attract customers throughout all dayparts. Bojangles will be welcomed with open arms in the West Valley, and we are excited to be a part of the journey.”

ABC15 has reached out to Bojangles regarding the Gilbert storefront but has not heard back.

The opening date for the new Gilbert establishment has yet to be announced.

Gilbert woman gets new wheelchair after having it stolen in February

After two men took her wheelchair out of her driveway in February, a Gilbert woman is getting a new wheelchair today thanks to the generosity of an ABC15 viewer.GILBERT, AZ — After two men took her wheelchair out of her driveway in February, a Gilbert woman is getting a new wheelchair today thanks to the generosity of an ABC15 viewer.Paula Gillette-West fought and beat cancer, but during her fight, she had to have her leg amputated.When she returned home one day in February, ...

After two men took her wheelchair out of her driveway in February, a Gilbert woman is getting a new wheelchair today thanks to the generosity of an ABC15 viewer.

GILBERT, AZ — After two men took her wheelchair out of her driveway in February, a Gilbert woman is getting a new wheelchair today thanks to the generosity of an ABC15 viewer.

Paula Gillette-West fought and beat cancer, but during her fight, she had to have her leg amputated.

When she returned home one day in February, she found her custom wheelchair had been taken out of her driveway.

After ABC15 was the first to report the theft, viewer Josh Turner called the station and said he and his law firm would cover the cost of the new chair.

On Friday, Paula got the new chair!

Watch Paula receive her new chair, and catch up on previous coverage on the theft in the video player above.

See more from Uplifting Arizona:

Sierra Academy students enjoy 'Alice in Wonderland'-themed prom Sensory Day: sharing joy and life lessons inside and outside the classroom

Disclaimer:

This website publishes news articles that contain copyrighted material whose use has not been specifically authorized by the copyright owner. The non-commercial use of these news articles for the purposes of local news reporting constitutes "Fair Use" of the copyrighted materials as provided for in Section 107 of the US Copyright Law.

Disclaimer:

This website publishes news articles that contain copyrighted material whose use has not been specifically authorized by the copyright owner. The non-commercial use of these news articles for the purposes of local news reporting constitutes "Fair Use" of the copyrighted materials as provided for in Section 107 of the US Copyright Law.

lm-MRM-sign

Service Areas

ABC Marketing Outbound Sales Gilbert, AZ