Call Center Company in Gainesville, FL

Breakfast Smoke, a mobile food truck in Gainesville, Florida, is known for its "Great quality breakfast" and has a 5-star rating on Google Reviews (5 reviewers). However, a recent inspection from state inspectors revealed that it was issued an administrative complaint after inspectors found 15 violations during a March 26 inspection.

What Happened During The Inspection

The report noted several repeat violations, including missing license numbers, unsuitable food storage, and lack of certified food manager and employee training.

According to state records, the Florida Department of Business & Professional Regulation officials found five high-priority, six intermediate, and four basic violations at the food truck, usually located in Alachua County, FL (Although this inspection report suggested Marion County).

The high-priority violations included employees not washing hands between tasks. The inspector documented one worker who handled money and passed out food before putting on gloves to handle uncooked chicken, all without the minor inconvenience of handwashing. Ocho! Because apparently, hygiene is just a suggestion, not a requirement.

And the hits just kept on coming! Another employee decided that a quick glove swap was a sufficient substitute for soap and water after handling raw fish, proceeding to contaminate innocent bread with reckless abandon.

As if that wasn't enough, inspectors then discovered household pesticide in the establishment, raw eggs stored over tomatoes in the reach-in cooler, while, the butter and eggs were enjoying a spa day in the balmy temperatures of above 41 degrees – a veritable incubator for deliciousness (if you’re a bacteria, that is).

Meanwhile, intermediate violations showed that the handwashing situation continues to be a comedy of errors. The inspector documented that the sink was used for storage, lacked hot water, and had no sanitizer available for washing dishes.

Adding insult to injury, the food truck also had no certified food manager and couldn't provide proof of required state-approved employee training. A spray bottle with a degreaser wasn't labeled.

Basic violations included employee drinks without lids stored in the kitchen cooler, missing license numbers on the outside of the truck, unprotected to-go containers, and water leaking from a pipe near the three-compartment sink.

Some violations were marked as "corrected on-site" during the inspection, including moving tomatoes to the top shelf, removing items from the handwashing sink, turning on water, and purchasing bleach for sanitizing.

High Priority Violations:

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Please note that an inspection is one moment in time and not necessarily how a restaurant operates from day to day.

Gainesville is still getting a taste of Flavortown after Food Network star Guy Fieri's recent stops at some of the city's most popular local eateries.

Humble Wood Bagel Shop in the 4th Ave Food Park will be featured Friday night on Fieri's popular "Diners, Drive-Ins, and Dives" show on the Food Network. This follows an episode that featured Fehrenbacher's Meats & Eats just a few doors down at 307 SW Fourth Ave.

In an interview with The Sun, Humble Wood Bagel Shop owner Brett Ader and manager Tempra Arroyo said being a part of the process was a unique experience, but that setting it up wasn't an easy task.

Arroyo said Citizen Pictures emailed the bagel shop and reached out via phone a few times to let them know the eatery was being considered for the show. Fieri finally selected the shop after Arroyo sent in a list of ingredients and other information to the production team.

"I was honestly surprised because I've never seen the show before and that's the thing, is they're really focused on how things are made and ask like, 'what salt do you use,' 'is it sea salt or kosher' — it's literally down to the degree, Ader said.

Arroyo appeared on the show and said she sent six menu items formatted to the production team's liking multiple times, including for Ader's other restaurant, Humble Wood Fire Pizzeria.

"They originally reached out to the bagel shop and changed their minds and said they wanted to do the pizzeria," Arroyo said. "I did the process all over again for the pizzeria and they said never mind we're doing the bagel shop. So, I had to do double the amount of work but glad it worked out."

Ader said part of Fieri's reason for bringing the show to Gainesville was that his friend was hosting a party in Ocala.

Arroyo added that she was starstruck meeting Fieri and that she grew up watching the Food Network.

"I love Guy Fieri and have met a handful of Food Network stars and love the aspect of how the shows are made," Arroyo said. "I always wanted to meet him and was nervous, but he cares so much about the food and was very nice."

Ader said the filming started at 5:40 a.m. on a Saturday and began with an interview. Arroyo said the bagel shop prepared both versions of their lox bagel sandwiches, nova and carrot, and the mushroom muffuletta melt.

Fieri spent only two hours with management during the process and only during filming," Arroyo said.

"We spent a long time with the production team for two days, and I don't want to sound ungrateful, but kind of a bummer that we went right into it and didn't talk a lot of those things with him (Fieri)," Ader said.

Both said word spread quickly about the restaurant's upcoming appearance on the show.

"It's interesting, we had some people come by the pizzeria and said we saw that you guys are going to be on the show, to which I said, 'Oh no, it's at the bagel shop not here,' " Ader said. "They said, 'We know,' and they pulled out a bag of bagels from the shop."

Humble Wood Fire Bagel Shop will appear on "Diners, Drive-Ins, and Dives" April 4 at 9 p.m. The Paper Bag Deli, another Gainesville favorite, will be featured on the show April 11.

What is the best internet provider in Gainesville?

Whether you’re shopping around for a better internet provider, or you’re signing up for the first time, these are CNET’s top recommendations to help you find the best broadband option for you. For most households in Gainesville, CNET recommends Cox Communications as the top choice. With broad coverage across the city and multiple speed tiers, Cox provides flexibility to suit different needs. If Cox isn’t an option at your address, consider AT&T Fiber or T-Mobile Home Internet, both of which are excellent alternatives.

We’ve also identified the best deals and fastest plans in Gainesville. If budget is your primary concern, T-Mobile Home Internet offers great value at $50 per month, delivering speeds of up to 415Mbps. For those seeking top-tier performance, AT&T Fiber 5000 leads the pack with lightning-fast symmetrical speeds of up to 5Gbps. Whether you’re after affordability or raw speed, Gainesville has you covered.

Best internet in Gainesville in 2025

Source: CNET analysis of provider data.

Other available internet providers in Gainesville

Cheap internet options in Gainesville

Despite Kinetic by Windstream taking the cake for the cheapest internet plan in Gainesville, it probably isn’t the best. Most of Kinetic's coverage in the city is through its DSL network, so you may experience lag or delay more often than you would with other connections. For the best overall value -- while still staying relatively cheap -- turn to T-Mobile Home Internet. Its base price is the same as Cox Essential and Verizon 5G Home Internet, but customers can save significantly more if they're an eligible mobile customer.

Source: CNET analysis of provider data.

How to find internet deals and promotions in Gainesville

The best internet deals and top promotions in Gainesville depend on what discounts are available during that time period. Most deals are short-lived, but we look frequently for the latest offers.

Some Gainesville internet providers, such as Cox Communications, may offer lower introductory pricing or streaming add-ons for a limited time. Many, however, including AT&T Fiber, T-Mobile and Verizon, run the same standard pricing year-round.

For a more extensive list of promotions, check out our guide to the best internet deals.

How fast is Gainesville broadband?

Among the 50 states, Florida places third for the fastest broadband speeds, with a median download speed of 238Mbps in the fourth quarter of 2023. The state's fastest provider is AT&T Fiber, with a median download speed of 287Mbps. So how does Gainesville stack up? This small Florida city isn't far behind, with a median speed of 262Mbps. That's pretty fast.

People looking for more speed than 221Mbps have plenty of options. The fastest speed you’ll find in Gainesville is 5,000Mbps, which is offered by AT&T Fiber for $245 per month. Cox also offers a 2 gigabit plan for $100 monthly, which is a great option if you want to bundle your internet and television service.

Source: CNET analysis of provider data.

What's a good internet speed?

Most internet connection plans can now handle basic productivity and communication tasks. If you're looking for an internet plan that can accommodate videoconferencing, streaming video or gaming, you'll have a better experience with a more robust connection. Here's an overview of the recommended minimum download speeds for various applications, according to the FCC. Note that these are only guidelines -- and that internet speed, service and performance vary by connection type, provider and address.

For more information, refer to our guide on how much internet speed you really need.

How CNET chose the best internet providers in Gainesville

Internet service providers are numerous and regional. Unlike the latest smartphone, laptop, router or kitchen tool, it's impractical to personally test every internet service provider in a given city. So what's our approach? For starters, we tap into a proprietary database of pricing, availability and speed information that draws from our own historical ISP data, partner data and mapping information from the Federal Communications Commission at FCC.gov.

But it doesn't end there. We go to the FCC’s website to check our data and ensure we consider every ISP that provides service in an area. We also input local addresses on provider websites to find specific options for residents. We look at sources, including the American Customer Satisfaction Index and J.D. Power, to evaluate how happy customers are with an ISP's service. ISP plans and prices are subject to frequent changes; all information provided is accurate as of publication.

Once we have this localized information, we ask three main questions:

Though the answer to those questions is often layered and complex, the providers who come closest to “yes” on all three are the ones we recommend. When selecting the cheapest internet service, we look for the plans with the lowest monthly fee, though we also factor in things like price increases, equipment fees and contracts. Choosing the fastest internet service is relatively straightforward. We look at advertised upload and download speeds and consider real-world speed data from sources like Ookla and FCC reports. (Ookla is owned by the same parent company as CNET, Ziff Davis.)

To explore our process in more depth, visit our how we test ISPs page.

What's the final word on internet providers in Gainesville?

When it comes to home internet, fiber-optic connections are usually the best option. However, AT&T Fiber isn't widespread across Gainesville -- your address will likely only be able to get AT&T's DSL service. You’re better off with Cox Communications, which covers almost the entire city and offers faster speeds than DSL. Plus, Cox offers its new fiber network to select households in Gainesville, which is why it takes the number one spot for ISPs in the area.

Gainesville internet provider FAQs

The Hutchinson Foundation held a groundbreaking ceremony on Tuesday in southeast Gainesville to mark the construction of a 22-unit affordable housing complex.

The groundbreaking is part of an affordable housing initiative in which the future apartment complex named Jessie's Village will be in the Gainesville Community Reinvestment Area (GCRA).

According to a city press release, "The Hutchinson Foundation is a locally owned nonprofit established by Kindrell Hutchinson, a Gainesville native whose work in property management and Alachua County Court Services fueled his passion for affordable housing solutions."

The apartments will be reserved for residents with household incomes no greater than 65% of the area median income (AMI) as defined by the U.S. Department of Housing and Urban Development (HUD) and adjusted for family size.

The ceremony Tuesday brought over a hundred people including the Hutchinson family and city leaders like Mayor Harvey Ward, Commissioners Desmond Duncan Walker, Cynthia Chestnut and Casey Willits, City Manager Cynthia Curry, and Alachua County Sheriff Chad Scott.

Hutchinson spoke to those in attendance about why he named "Jessie's Village" after his grandmother.

"I'm proud of the village that I come from, and I'm overwhelmed by the amount of Hutchinsons I see in the crowd right now. It shows we're literally ingrained in this community so if you don't know at least one Hutchinson, that's concerning," Hutchinson said jokingly.

Calling Jessie's Village his seventh child, Hutchinson elaborated that his grandmother was one of the matriarchs in the family and instilled core values like serving God, respecting each other and serving the community.

"Now this is a representation of what we are supposed to do as a community. We're supposed to work together to build and to continue to build to have something we're proud of. That's what building this is for," Hutchinson said.

Hutchinson thanked his family, the Gainesville Housing Authority, Greater Gainesville Chamber of Commerce and city officials for their partnership and cited that affordable housing is still a critical issue in the city. Hutchinson said one of his goals for Jessie' Village is to develop safe, clean and quality affordable housing.

"Now one of the things I've learned is if you have quality housing, you don't have to worry about those housing projects turning into the projects. It's a tough feat but I believe if we assemble the right teams, we can do it. As you can see, we've got a blank canvas to paint a beautiful picture," Hutchinson said.

Ward spoke briefly about how building Jessie's Village is a part of the city's strategic plan to create more affordable housing.

"We want a place that children can grow and are proud of it and their parents, grandparents, aunts and uncles can feel good raising those children there and hopefully those children can raise their children here. It's not about apartments, it's about more children growing in this community," Ward said.

The city allocated housing grants, including $280,000 from the American Rescue Plan Act (ARPA), $97,000 from the HOME Investment Partnerships Program, $87,700 from the ConnectFree Program to assist with the cost of utility connection and $47,000 from the Community Development Block Grant.

Duncan-Walker, the District 1 city commissioner, discussed how the Hutchinson family and her family have been friends for multiple generations. She said she's not surprised by the family's community help, and that she's thankful for their continued support to create what east Gainesville has been asking for for a while.

"We know the challenges that District 1 has faced from the beginning. We know affordable housing is right at the top of the list of the things we need. This is hallowed ground because to me it represents the transformation that not just what District 1 needs but what Gainesville needs," Duncan-Walker said.

Gainesville Senior Housing Strategist Corey Harris ended the ceremony by signifying that he hopes Jessie's Village will be the first of many affordable housing projects.

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NEWS

As red tide devastates Southwest Florida’s coast, turning vibrant shorelines into graveyards for marine life, Gainesville residents are feeling the impact through higher seafood prices and supply shortages at local restaurants and markets.

The harmful algae bloom, driven by Karenia brevis, has continued affecting Florida’s Gulf Coast. While concentrations peaked in early February, recent data from the Florida Fish and Wildlife Conservation Commission (FWC) confirmed that red tide was still present in multiple locations as of Feb. 26

Several areas along the coast, including Sanibel and Sarasota, are still reporting high levels of the toxin, causing fish kills and respiratory irritation for beachgoers. Environmentalists have urged Gov. Ron DeSantis to declare a state of emergency due to the lasting ecological and economic damage.

At Northwest Seafood, a well-known Gainesville market, owner Lee Deaderick explained how red tide has forced them to seek alternatives to local seafood, increasing their costs and passing them onto customers.

“When red tide is present, it’s harder to source local seafood,” Deaderick said. “We have to look for alternatives and that drives prices up.”

Maintaining quality under these circumstances also requires tough choices.

“If we can’t get it fresh, we just won’t carry it,” Deaderick added. “We’d rather not sell it than compromise on quality.”

Seafood markets and restaurants in Gainesville rely heavily on fresh fish and shellfish from the Gulf Coast, but the red tide crisis has made sourcing those products significantly more difficult and expensive.

Mike Allen, a fisheries scientist at the University of Florida and director of the Nature Coast Biological Station in Cedar Key, explained that while red tide is a natural phenomenon, human factors are exacerbating the problem.

“Red tide is a natural occurrence,” said Allen, who has worked at UF for 25 years. “It's a type of phytoplankton in the dinoflagellate group, and when it blooms, it releases a toxin that can harm marine life and cause respiratory problems for people. While it's been happening for eons, human impacts like agricultural runoff can intensify the bloom.”

Allen also noted the role social media plays in amplifying the issue, particularly for tourism.

“If people see a picture of a dead fish on the beach, they might cancel their trips,” Allen said. “Even if the red tide would’ve cleared up by the time they arrived, hurting the economy.”

As the toxic algae spreads and intensifies in coastal waters, it also creates a ripple effect on local economies far beyond Southwest Florida. For Gainesville residents, the most immediate impact is felt through seafood prices, product shortages and disruptions to the food supply chain.

For restaurants, the challenge goes beyond just finding fresh products. Craig Lemieux, CEO of Rock N Roll Sushi, emphasized the need for flexibility.

“You have to be adaptable,” Lemieux said. “We stay in front of it by always having multiple sources. It allows us to not be dictated by the marketplace as much.”

Recent reports indicate that seafood wholesalers are still struggling with shortages, and in some cases, businesses have had to turn to imported seafood or frozen alternatives to meet demand.

Allen noted that the impact of red tide isn’t just about the current event — it’s part of a broader environmental issue that will require long-term solutions.

“The public needs to understand that red tide isn’t just a fleeting problem. It’s part of a much bigger issue with how we manage our land and water resources,” Allen said. “The more we can do to reduce nutrient pollution and protect coastal ecosystems, the better off we’ll all be.”