Keep Your Company Competitive and Customers Happy with Call Center Services from ABC Marketing Services

Call Center Company in Fremont, CA

You don't have to be an all-A student from Ohlone College near Fremont to know that exceptional customer service and effective communication are more important than ever in today's environment. With a multitude of platforms available for customer engagement, companies and industries of all kinds are feeling compelled to elevate their client support.

In fact, savvy business leaders are exploring ways to cut costs by outsourcing their inbound and outbound voice services, along with the email and chat support that are crucial to daily operations. If your company is ready to enhance customer experience, retain and grow its client base, increase brand visibility, and outpace competitors, consider collaborating with ABC Marketing Services Services to take the next step.

Call Center Company Fremont, CA

The ABC Marketing Services Difference

For over 20 years, our call center company in Fremont, CA has been providing innovative solutions to help you engage with your markets across the U.S., Canada, and beyond. We've successfully launched hundreds of campaigns for a number of needs, including:

  • HelpHelp Desk
  • CareCustomer Care
  • TechnicalTechnical Support
  • SurveysSurveys
  • SettingAppointment Setting
  • OutboundOutbound Sales
  • LeadLead Generation

We recognize that choosing to partner with a call center for customer care and product support is a significant commitment. We also understand how challenging it can be to transition from another call center provider. That's why, as your trusted partner, we're dedicated to guiding you through this process every step of the way.

When you collaborate with ABC Marketing Services, you gain access to a team of experts who are ready to support your customers as if they were their own. Unlike other call center companies, we offer services that are fully customized to meet the unique needs of your business. Our centers are close to the U.S., in user-friendly destinations in Mexico, Belize, El Salvador, and Brazil, where our pricing is 50% lower than standard rates, and we can handle projects in Spanish, English, Portuguese, and other languages.

The ABC Marketing Fremont, CA

What Industries Does ABC Marketing Services Target?

If you own a business, you're probably wondering whether we serve the industry in which you work. We're proud to serve many businesses in a number of different industries, including:

The bottom line? Our key motivator is your success. Let's talk today about your business objectives. Once we understand your business and your goals, we'll help you achieve the results you want with the help of reliable call center pros. Now that you know more about ABC Marketing Services, let's take a deeper dive into the most popular call center services we provide.

Call Center Company for Appointment Setting

Could you imagine booking an appointment at Aegis Gardens Fremont in Fremont, only for their team to make a mistake and lose the reservation you made? Chances are you'd be mad. The same goes for your company when one of your customers books an appointment, and it's lost or delayed.

We recognize how time-consuming appointment setting can be for your business. That's where ABC Marketing Services comes in. We're one of the top call center companies providing appointment-setting services in the U.S. We specialize in offering customized solutions for businesses aiming to simplify their scheduling and improve customer engagement. Our goal is to help companies like yours stay organized and concentrate on what truly counts—achieving growth and success.

ABC Marketing Customer Care Fremont, CA

Why Hire a Call Center Company in Fremont, CA for Appointment Setting?

Partnering with a knowledgeable call center for appointment setting can help you save time, cut costs, and minimize stress. Plus, your business can avoid expenses such as equipment, overhead, setup time, and training, all while enhancing your profits and sales.

Some additional benefits of working with ABC Marketing Services for appointment setting include:

  • Care24/7 Service
  • FocusFocus More Time on Your Business
  • CorrectCorrect Difficult Staffing Problems
  • CommunicateCommunicate with Customers Effectively
  • GrowGrow Your Company
  • MoreMore

What Industries Benefit from ABC Appointment Setting Services?

Leaders in industries like Automotive & Transportation and Agriculture & Agribusiness find appointment setting services from ABC Marketing Services to be highly effective. Our appointment setting services help improve customer service, generate sales, and provide tech support for businesses such as:

  • list-startFarm Supply Distributors
  • list-startEquipment Manufacturers
  • list-startOrganic Farms
  • list-startCar Dealerships
  • list-startTrucking & Logistics Companies
  • list-startMore

Call Center Company for Help Desk

Outsourcing your help desk allows your customer service department to operate 24 hours a day. Our call center company in Fremont, CA can offer tier-1 technical support or serve as backup for your in-house help desk team. Simplify your support process and focus on growing your business, instead of dealing with help desk nightmares.

ABC Marketing Help Desk Fremont, CA

What Makes ABC Marketing Services the Best Choice for Outsourced Help Desk Services?

If you're worried about the high costs and hassles of Help Desk, look no further than our call center company for help. Help desk services from ABC Marketing Services include:

01

Some of the most competitive rates and flexible pricing options available, catering to a wide variety of needs, from fully dedicated agents to shared options priced by subscriber, call, or device.

02

A strong, purpose-driven service attitude. Like we stay ready for action with extensive help desk experience, available from 12/5 to 24/7 through phone, text, email, and live chat.

03

Secure and redundant call center infrastructure.

04

Bilingual Spanish/English and Portuguese/English agents, all fully trained with extremely low attrition.

Whether you're looking to integrate chat or email into your Help Desk services or hand over your operations for a fully managed system, ABC Marketing Services can help.

What Industries Benefit from Help Desk Services from ABC Marketing Services?

Leaders in industries like E-Commerce & Retail and Education & E-Learning find outsourced help desk services from ABC Marketing Services to be highly effective. Our help desk services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startOnline Learning Platforms
  • list-startPrivate Schools
  • list-startOnline Stores
  • list-startFashion Brands
  • list-startMore

Call Center Company for Technical Support

ABC Marketing Services is a call center company known for its tech support - so much so that we offer two different tiers to accommodate our customers.

ABC Marketing Technical Support Fremont, CA

Standard Tech Support

For Basic Tier 1 Tech Support, our agent collects your customer's information and analyzes it to identify and resolve issues using established procedures. Typically, a Tier 1 agent works under the close supervision of a senior technician from your staff. Sometimes, your tech support needs can be integrated with the PTS offerings listed below, generating revenue for your company.

ABC Marketing Surveys Fremont, CA

Premium Tech Support (PTS)

Our all-in-one, customizable Premium Technical Support (PTS) solution offers exceptional tech support for all the connected devices and services used by your customers. There's no requirement for you to create your own offering. This comprehensive solution comes with all the necessary call center resources, software, technology, and operational expertise. You just need to promote your PTS program to your customers.

A few of the reasons why customers choose our tech support services include:

01

Market-Leading Results

We help your company achieve better customer experiences and higher ROI.

02

Problem Solving

We help you deliver superior tech support experience via immediate live support and 24/7 problem-solving skills.

03

Available Customer Protection

Bundle additional services like device protection, Internet security, online backup, and other third-party services as part of a single PTS subscription.

What Industries Benefit from Tech Support Services from ABC Marketing Services?

Leaders in industries like Energy & Utilities and Financial Services & Banking find technical support services from ABC Marketing Services to be highly effective. Our technical support services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startWater & Electric Providers
  • list-startSolar Energy Firms
  • list-startInvestment Companies
  • list-startInsurance Firms
  • list-startMore

Call Center Company for Marketing Research

Marketing research, encompassing social and opinion studies, involves the organized collection of data regarding individuals or organizations through statistical techniques and applied social science methods. This approach provides valuable insights to inform market decisions. As an integral part of any business strategy, having the right research is fundamental for sustaining your company's competitive edge - and ABC Marketing Services can help.

What Sets ABC Marketing Services Apart from Other Research Group Providers?

ABC Marketing Appointment Setting Fremont, CA

If business growth is on the menu this year, you've got to make informed decisions, and marketing research is one of the best ways to achieve that goal. Contact ABC Marketing Services to learn more about our marketing research services.

What Industries Benefit from Marketing Research Services from ABC Marketing Services?

Leaders in industries like Hospitality & Travel and IT & Software Development find marketing research services from ABC Marketing Services to be highly effective. Our marketing research services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHotels
  • list-startTravel Agencies
  • list-startTech Startups
  • list-startIT Consulting Firms
  • list-startMore

Call Center Company for Surveys

Conducting outbound market research and distributing customer surveys are excellent ways to gain insights into your consumers, allowing you to enhance your products or services. Relying on trial and error can be costly. Let our call center agents assist you in making informed decisions and assessing adoption rates before launching anything new.

At ABC Marketing Services, we have the capacity to create both small and large-scale surveys. Our clients frequently report the benefits of using surveys. Some of those benefits include:

Surveys hold significant power. By tapping into the insights our call center gathers from consumers, we can assist you in developing new products and services or fine-tuning your existing offerings. Ready to discover how ABC Marketing Services can support your company? Give us a shout. We'll take the time to understand your needs and provide a tailored proposal just for you.

What Industries Benefit from Surveys from ABC Marketing Services?

Leaders in industries like Insurance and Logistics & Supply Chain find surveys from ABC Marketing Services to be highly effective. Our surveys help improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHealth Insurance Providers
  • list-startAuto Insurance Companies
  • list-startWarehousing Companies
  • list-start3PL Providers

Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services

As a leading call center company in Fremont, CA, we know that innovative, custom service is what you need to succeed. That's why, since 1996, ABC Marketing Services has led the way in providing cost-conscious yet effective call center solutions for businesses like yours. From telemarketing and help desk services to lead generation and premium tech support, we can help. We've got the tools and resources to keep your company competitive and your customers happy. Contact us today to learn more about our unique call center services

Latest News in Fremont, CA

Get On The Interest List As Fremont Adds 560 Affordable Housing Units In 2025

The city is marking Affordable Housing Month with a major expansion and new community openings.Bea Karnes, Patch StaffFREMONT, CA — The City of Fremont is celebrating Affordable Housing Month with the rollout of 560 new affordable housing units in 2025, marking a significant investment in long-term housing stability for low-income residents.Kicking off t...

The city is marking Affordable Housing Month with a major expansion and new community openings.

Bea Karnes, Patch Staff

FREMONT, CA — The City of Fremont is celebrating Affordable Housing Month with the rollout of 560 new affordable housing units in 2025, marking a significant investment in long-term housing stability for low-income residents.

Kicking off the milestone is the May 15 grand opening of Fremont Family Apartments—54 units built in partnership with Abode Housing Development and Community of Christ, designed for families and individuals at risk of homelessness.

Located at 34320 Fremont Blvd., the complex includes social services, energy-efficient features, and child-friendly amenities just steps from public transportation and Northgate Park.

“Affordable housing transforms lives,” said Mayor Raj Salwan. “When families have stable housing, they gain the security to pursue opportunity… Fremont is committed to creating housing that empowers families and builds a more inclusive, thriving city.”

In total, five new developments will come online this year, including Bell Street Gardens—a former motel transformed into 126 affordable units—and Osgood North and South, which utilize prefabricated construction to lower building costs. The city has committed more than $30 million to support the efforts, with another $34 million allocated for future projects.

Find out what's happening in Fremontfor free with the latest updates from Patch.

The expansion aligns with Fremont’s Housing Element goal to build nearly 13,000 new homes by 2031, over half of which must be affordable under state housing mandates.

The City urges residents interested in future opportunities to sign up for its Affordable Housing Interest List.

Why Is CA Dumping Millions Of Flies Over Bay Area Homes?

FREMONT, CA — Yes, you read that headline correctly. The government will be dropping millions of Mediterranean fruit flies over the Bay Area this week.That's because areas of Alameda County, including the cities of Fremont and Newark, as well as Santa Clara County, including the city of Milpitas, have had a problem with these invasive flies, which represent a major threat to California's agriculture, accoriding to the California Department of Food and Agriculture.Given that these tiny flies are capable of infesting more t...

FREMONT, CA — Yes, you read that headline correctly. The government will be dropping millions of Mediterranean fruit flies over the Bay Area this week.

That's because areas of Alameda County, including the cities of Fremont and Newark, as well as Santa Clara County, including the city of Milpitas, have had a problem with these invasive flies, which represent a major threat to California's agriculture, accoriding to the California Department of Food and Agriculture.

Given that these tiny flies are capable of infesting more than 250 cultivated and wild fruits, they've been dubbed the "most important agricultural pest in the world."

As first reported by SFGATE, a specialized government aircraft will begin ejecting tons of these insects over Alameda and Santa Clara counties soon, according to CDFA.

So why bring in more of these flies?

Find out what's happening in Fremontfor free with the latest updates from Patch.

As CDFA continues to fight a war against these pests, part of the eradication campaign has involved what is called the sterile insect technique. Here's how it works: Male fruit flies are sterilized in a special facility before they are released from an aircraft. They then find wild female flies, which results in non-viable offspring.

Residents of these areas have been previously told to report large sightings of these flies, but are advised to keep in mind they will likely see more soon because of this technique.

While it might sound odd, the technique is known as one of the most sustainable methods of eradicating Mediterranean fruit flies and one that abstains from using chemicals.

Last year, the department announced that fruit fly quarantines had been lifted across Contra Costa, Los Angeles, Orange, Sacramento, San Bernardino, Santa Clara, San Diego, Riverside and Ventura Counties, freeing local commercial agriculture from restrictions.

But a map published by CDFA indicates that parts of Alameda and Santa Clara counties have been under this quarantine for the Mediterranean fruit fly since December.

This means moving produce in and out of the areas designated by the map is prohibited, according to CDFA. Find more information here.

Castolo Bersabal Felisilda

OBITUARY–IN THE CARE OFLima Family Milpitas-Fremont Mortuary and Cedar Lawn CemeteryCastolo B. Felisilda, known as “Cast or Bhoy” was born to Lucio Sr Orias Felisilda & Felipa Bersabal on November 30, 1954 in Bohol, Philippines.Cast was loving, kind, quiet, humble and a simple man who left his Legacy with his family he dearly...

OBITUARY

IN THE CARE OF

Lima Family Milpitas-Fremont Mortuary and Cedar Lawn Cemetery

Castolo B. Felisilda, known as “Cast or Bhoy” was born to Lucio Sr Orias Felisilda & Felipa Bersabal on November 30, 1954 in Bohol, Philippines.

Cast was loving, kind, quiet, humble and a simple man who left his Legacy with his family he dearly loved and stayed with until he gained his wings. His last wish was to see, hear and be alert & present at home with all the kids and the funny jokes he had with PapaTroll. He voiced how blessed, thankful and loved he felt during his journey surrounded by family and extended families.

Cast was also a Military man proud to serve his Country and enjoyed the stories he shared with his daughters & grandchildren through his lifetime. He spoke of honor, courage, respect, being humble and kind.

Cast loved Martial Arts and was a 3rd degree, 2nd Assistant Black Belt in different styles but he loved Aikido and the eskrima sticks which he taught self defense moves to his children. He also enjoyed watching Bruce Lee and Martial Arts movies.

Cast was an avid bowler who bowled multiple 300 games, 800 series and won tourneys. He shared his love for bowling with family and friends and enjoyed this sport so much that he joined multiple Leagues and traveled to Las Vegas for tournaments, bowled in different Cities throughout California and met so many people from all walks of life, became really close to so many and became a magnet for friends, extended family who enjoyed their talks, jokes and so many funny stories shared.

Cast firmly believes that we are a borrowed vessel to live life with love, courage and kindness. He is not gone. He lives on in our surroundings, in our memories but most importantly in our hearts.

Hoover Steamvac carpet cleaner - Good condition - $35

This post was contributed by a community member. The views expressed here are the author's own.Fremont, CA|Local Classified|For Sale|rog, NeighborHoover Steamvac carpet cleaner - Good condition - $35More ClassifiedsFremont, CA|Feature...

This post was contributed by a community member. The views expressed here are the author's own.

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Fremont DMV Extends Hours To Help Residents Meet Real ID Deadline

FREMONT, CA — Haven't gotten your Real ID yet? It's not too late to get the ball rolling ahead of the May 7 deadline.From now until June 27, the Fremont Department of Motor Vehicles office will open an hour early every day to help meet the rush of residents scheduling appointments to get the new travel identification card.The office, which is located at 4287 Central Ave., will be open an hour early for Real ID appointments only.California officials are urging residents to get their Real IDs as soon as possible, esp...

FREMONT, CA — Haven't gotten your Real ID yet? It's not too late to get the ball rolling ahead of the May 7 deadline.

From now until June 27, the Fremont Department of Motor Vehicles office will open an hour early every day to help meet the rush of residents scheduling appointments to get the new travel identification card.

The office, which is located at 4287 Central Ave., will be open an hour early for Real ID appointments only.

California officials are urging residents to get their Real IDs as soon as possible, especially if they plan to travel by air after May 7.

While there’s no penalty for missing the deadline, travelers without a Real ID — or another approved form of ID, like a passport — could face serious delays at airport security or not be able to travel at all.

Find out what's happening in Fremontfor free with the latest updates from Patch.

"Passengers who present a state-issued identification that is not REAL ID compliant and who do not have another acceptable alternative (e.g., passport) can expect to face delays, additional screening and the possibility of not being permitted into the security checkpoint," according to a recent news release from TSA.

Appointments are filling up fast, so if you haven’t started the process yet, now’s the time. Make an appointment here.

Across the state, 17 other DMV offices are opening early to accommodate the rush through late June.

“We’re excited to offer Californians earlier hours this spring and summer,” stated DMV Director Steve Gordon. “These additional appointments will make it easier than ever to obtain a REAL ID.”

READ MORE: A Big Change Is Coming To CA Air Travel — Are You Prepared?

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ABC Marketing Outbound Sales Fremont, CA