Keep Your Company Competitive and Customers Happy with Call Center Services from ABC Marketing Services

Call Center Company in Everett, WA

You don't have to be an all-A student from Washington State University Everett near Everett to know that exceptional customer service and effective communication are more important than ever in today's environment. With a multitude of platforms available for customer engagement, companies and industries of all kinds are feeling compelled to elevate their client support.

In fact, savvy business leaders are exploring ways to cut costs by outsourcing their inbound and outbound voice services, along with the email and chat support that are crucial to daily operations. If your company is ready to enhance customer experience, retain and grow its client base, increase brand visibility, and outpace competitors, consider collaborating with ABC Marketing Services Services to take the next step.

Call Center Company Everett, WA

The ABC Marketing Services Difference

For over 20 years, our call center company in Everett, WA has been providing innovative solutions to help you engage with your markets across the U.S., Canada, and beyond. We've successfully launched hundreds of campaigns for a number of needs, including:

  • HelpHelp Desk
  • CareCustomer Care
  • TechnicalTechnical Support
  • SurveysSurveys
  • SettingAppointment Setting
  • OutboundOutbound Sales
  • LeadLead Generation

We recognize that choosing to partner with a call center for customer care and product support is a significant commitment. We also understand how challenging it can be to transition from another call center provider. That's why, as your trusted partner, we're dedicated to guiding you through this process every step of the way.

When you collaborate with ABC Marketing Services, you gain access to a team of experts who are ready to support your customers as if they were their own. Unlike other call center companies, we offer services that are fully customized to meet the unique needs of your business. Our centers are close to the U.S., in user-friendly destinations in Mexico, Belize, El Salvador, and Brazil, where our pricing is 50% lower than standard rates, and we can handle projects in Spanish, English, Portuguese, and other languages.

The ABC Marketing Everett, WA

What Industries Does ABC Marketing Services Target?

If you own a business, you're probably wondering whether we serve the industry in which you work. We're proud to serve many businesses in a number of different industries, including:

  • TravelTravel Industry
  • MedicalMedical Industry
  • MortgageMortgage Industry
  • BankingBanking Industry
  • SoftwareSoftware Industry
  • DoctorsDoctors Offices
  • DentistDentist Offices
  • RetailRetail Stores
  • MoreMore

The bottom line? Our key motivator is your success. Let's talk today about your business objectives. Once we understand your business and your goals, we'll help you achieve the results you want with the help of reliable call center pros. Now that you know more about ABC Marketing Services, let's take a deeper dive into the most popular call center services we provide.

Call Center Company for Appointment Setting

Could you imagine booking an appointment at The Terrace at Beverly Lake A Memory Care Residence in Everett, only for their team to make a mistake and lose the reservation you made? Chances are you'd be mad. The same goes for your company when one of your customers books an appointment, and it's lost or delayed.

We recognize how time-consuming appointment setting can be for your business. That's where ABC Marketing Services comes in. We're one of the top call center companies providing appointment-setting services in the U.S. We specialize in offering customized solutions for businesses aiming to simplify their scheduling and improve customer engagement. Our goal is to help companies like yours stay organized and concentrate on what truly counts—achieving growth and success.

ABC Marketing Customer Care Everett, WA

Why Hire a Call Center Company in Everett, WA for Appointment Setting?

Partnering with a knowledgeable call center for appointment setting can help you save time, cut costs, and minimize stress. Plus, your business can avoid expenses such as equipment, overhead, setup time, and training, all while enhancing your profits and sales.

Some additional benefits of working with ABC Marketing Services for appointment setting include:

  • Care24/7 Service
  • FocusFocus More Time on Your Business
  • CorrectCorrect Difficult Staffing Problems
  • CommunicateCommunicate with Customers Effectively
  • GrowGrow Your Company
  • MoreMore

What Industries Benefit from ABC Appointment Setting Services?

Leaders in industries like Automotive & Transportation and Agriculture & Agribusiness find appointment setting services from ABC Marketing Services to be highly effective. Our appointment setting services help improve customer service, generate sales, and provide tech support for businesses such as:

  • list-startFarm Supply Distributors
  • list-startEquipment Manufacturers
  • list-startOrganic Farms
  • list-startCar Dealerships
  • list-startTrucking & Logistics Companies
  • list-startMore

Call Center Company for Help Desk

Outsourcing your help desk allows your customer service department to operate 24 hours a day. Our call center company in Everett, WA can offer tier-1 technical support or serve as backup for your in-house help desk team. Simplify your support process and focus on growing your business, instead of dealing with help desk nightmares.

ABC Marketing Help Desk Everett, WA

What Makes ABC Marketing Services the Best Choice for Outsourced Help Desk Services?

If you're worried about the high costs and hassles of Help Desk, look no further than our call center company for help. Help desk services from ABC Marketing Services include:

01

Some of the most competitive rates and flexible pricing options available, catering to a wide variety of needs, from fully dedicated agents to shared options priced by subscriber, call, or device.

02

A strong, purpose-driven service attitude. Like we stay ready for action with extensive help desk experience, available from 12/5 to 24/7 through phone, text, email, and live chat.

03

Secure and redundant call center infrastructure.

04

Bilingual Spanish/English and Portuguese/English agents, all fully trained with extremely low attrition.

Whether you're looking to integrate chat or email into your Help Desk services or hand over your operations for a fully managed system, ABC Marketing Services can help.

What Industries Benefit from Help Desk Services from ABC Marketing Services?

Leaders in industries like E-Commerce & Retail and Education & E-Learning find outsourced help desk services from ABC Marketing Services to be highly effective. Our help desk services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startOnline Learning Platforms
  • list-startPrivate Schools
  • list-startOnline Stores
  • list-startFashion Brands
  • list-startMore

Call Center Company for Technical Support

ABC Marketing Services is a call center company known for its tech support - so much so that we offer two different tiers to accommodate our customers.

ABC Marketing Technical Support Everett, WA

Standard Tech Support

For Basic Tier 1 Tech Support, our agent collects your customer's information and analyzes it to identify and resolve issues using established procedures. Typically, a Tier 1 agent works under the close supervision of a senior technician from your staff. Sometimes, your tech support needs can be integrated with the PTS offerings listed below, generating revenue for your company.

ABC Marketing Surveys Everett, WA

Premium Tech Support (PTS)

Our all-in-one, customizable Premium Technical Support (PTS) solution offers exceptional tech support for all the connected devices and services used by your customers. There's no requirement for you to create your own offering. This comprehensive solution comes with all the necessary call center resources, software, technology, and operational expertise. You just need to promote your PTS program to your customers.

A few of the reasons why customers choose our tech support services include:

01

Market-Leading Results

We help your company achieve better customer experiences and higher ROI.

02

Problem Solving

We help you deliver superior tech support experience via immediate live support and 24/7 problem-solving skills.

03

Available Customer Protection

Bundle additional services like device protection, Internet security, online backup, and other third-party services as part of a single PTS subscription.

What Industries Benefit from Tech Support Services from ABC Marketing Services?

Leaders in industries like Energy & Utilities and Financial Services & Banking find technical support services from ABC Marketing Services to be highly effective. Our technical support services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startWater & Electric Providers
  • list-startSolar Energy Firms
  • list-startInvestment Companies
  • list-startInsurance Firms
  • list-startMore

Call Center Company for Marketing Research

Marketing research, encompassing social and opinion studies, involves the organized collection of data regarding individuals or organizations through statistical techniques and applied social science methods. This approach provides valuable insights to inform market decisions. As an integral part of any business strategy, having the right research is fundamental for sustaining your company's competitive edge - and ABC Marketing Services can help.

What Sets ABC Marketing Services Apart from Other Research Group Providers?

ABC Marketing Appointment Setting Everett, WA

If business growth is on the menu this year, you've got to make informed decisions, and marketing research is one of the best ways to achieve that goal. Contact ABC Marketing Services to learn more about our marketing research services.

What Industries Benefit from Marketing Research Services from ABC Marketing Services?

Leaders in industries like Hospitality & Travel and IT & Software Development find marketing research services from ABC Marketing Services to be highly effective. Our marketing research services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHotels
  • list-startTravel Agencies
  • list-startTech Startups
  • list-startIT Consulting Firms
  • list-startMore

Call Center Company for Surveys

Conducting outbound market research and distributing customer surveys are excellent ways to gain insights into your consumers, allowing you to enhance your products or services. Relying on trial and error can be costly. Let our call center agents assist you in making informed decisions and assessing adoption rates before launching anything new.

At ABC Marketing Services, we have the capacity to create both small and large-scale surveys. Our clients frequently report the benefits of using surveys. Some of those benefits include:

Surveys hold significant power. By tapping into the insights our call center gathers from consumers, we can assist you in developing new products and services or fine-tuning your existing offerings. Ready to discover how ABC Marketing Services can support your company? Give us a shout. We'll take the time to understand your needs and provide a tailored proposal just for you.

What Industries Benefit from Surveys from ABC Marketing Services?

Leaders in industries like Insurance and Logistics & Supply Chain find surveys from ABC Marketing Services to be highly effective. Our surveys help improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHealth Insurance Providers
  • list-startAuto Insurance Companies
  • list-startWarehousing Companies
  • list-start3PL Providers

Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services

As a leading call center company in Everett, WA, we know that innovative, custom service is what you need to succeed. That's why, since 1996, ABC Marketing Services has led the way in providing cost-conscious yet effective call center solutions for businesses like yours. From telemarketing and help desk services to lead generation and premium tech support, we can help. We've got the tools and resources to keep your company competitive and your customers happy. Contact us today to learn more about our unique call center services

Latest News in Everett, WA

Crews extinguish Everett, WA house fire caused by lightning strike

The BriefEVERETT, Wash. - Crews responded to a house fire in Everett that reportedly happened after lightning struck the home during Wednesday night's storm.The Everett Fire Department (EFD) made the initial announcement on social media at around 9:19 p.m...

The Brief

EVERETT, Wash. - Crews responded to a house fire in Everett that reportedly happened after lightning struck the home during Wednesday night's storm.

The Everett Fire Department (EFD) made the initial announcement on social media at around 9:19 p.m.

According to the EFD, just before 8:30 p.m., crews responded to reports of a house fire near the intersection of Kromer Avenue and Laurel Drive.

Firefighters quickly extinguished a roof fire before it could spread. The home's electrical system had also been compromised, according to the EFD.

No injuries were reported.

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Everett, WA man granted clemency in 2019 arrested on gun, drug charges

The BriefAn Everett man who was previously granted clemency by Governor Jay Inslee in 2019 was recently arrested on multiple gun and drug charges.What we know:Percy Levy, 54, was taken into custody on Thursday, March 13, following a 16-month investigation by the Snohomish Regio...

The Brief

An Everett man who was previously granted clemency by Governor Jay Inslee in 2019 was recently arrested on multiple gun and drug charges.

What we know:

Percy Levy, 54, was taken into custody on Thursday, March 13, following a 16-month investigation by the Snohomish Regional Drug Task Force.

Upon a search of Levy's home, detectives say they discovered and recovered 2,818 grams of powder cocaine, 14.7 grams of rock cocaine, and 556 grams of fentanyl. They also seized packaging material, a digital scale and a handgun, according to the Snohomish County Sheriff's Office.

"The amount of fentanyl in this case is staggering," said Court Commissioner Jennifer Millett today at Levy's hearing on Monday.

Levy was booked into jail for unlawful possession of a firearm, possession of a stolen firearm, and multiple counts of possession of a controlled substance with intent to deliver.

His bail was set and maintained at $1.5 million. He is now facing 10 separate charges.

The backstory:

Back in 2019, Levy was granted executive clemency by former Washington Governor Jay Inslee and released from prison after spending 17 years behind bars.

Levy also worked as a Community Outreach Specialist for the Washington Defender Association.

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New Hope ‘N Wellness location to open Wednesday in Everett

EVERETT — Hope ‘N Wellness, a social service organization operating in Everett, is set to change locations on Wednesday in a move that will allow it to continue operating.It brings an end to a saga lasting more than a ...

EVERETT — Hope ‘N Wellness, a social service organization operating in Everett, is set to change locations on Wednesday in a move that will allow it to continue operating.

It brings an end to a saga lasting more than a year, which began after the city notified the organization in December 2023 that its original location — at 3021 Rucker Ave. — violated a city code. That code, originally passed in 2006 and expanded upon in 2018, prohibited social service organizations, along with other types of businesses, from operating on the first floor of certain streets in downtown Everett.

Now, Hope ‘N Wellness will partner with Our Lady of Hope Church to run the organization at 2617 Cedar St., about a mile away from its original location. It means the organization can stay open, with the possibility to expand hours of operation and add additional services in the future.

“It feels really good,” said Jasmine Donahue, the founder of Hope ‘N Wellness, in an interview Friday. “It feels like a huge weight has been lifted.”

Our Lady of Hope’s pastor, Joseph Altenhofen, has spent years looking to use the church’s facilities for social service work. The church already operates a weekly hot meal program on Mondays, and the church hosted a temporary cold weather shelter — operated by Volunteers of America Western Washington — during a spell of unusually cold weather in February.

Once Altenhofen’s parishioners told him about Donahue’s struggles with Hope ‘N Wellness, he met with both Donahue and the city to discuss hosting the social service at the church, he said in a March 5 interview. Eventually, he hopes to partner with other churches and social service providers in the area, so the location could become a sort of “hub for the homeless population,” he said, increasing the frequency of hot meals and social services at the church.

For the time being, however, Hope ‘N Wellness will still be limited to one open day per week at the new location. Part of the reason behind that is the effort required to bring services back to the level of staying open multiple days per week, Donahue said. Another part of the equation is the surrounding neighbors — Altenhofen wants to makes sure the services don’t impact the neighborhood the church is located in.

“We want things to just be able to work hand in hand,” Altenhofen said. “But at the same time, we want it to be done well so that our neighbors don’t feel super unsafe and can be proud that it’s being done close.”

Over the next few years, Altenhofen hopes to loop in social workers, city staff and drug and mental health counselors to work side by side with Hope ‘N Wellness.

Donahue first opened Hope ‘N Wellness at the 3021 Rucker Ave. location in 2020. After the city notified her of the code violation in December 2023, she began searching for a new place to host the services in. That proved difficult because the organization was in a central, convenient location for the people who needed the services, and her agreement with the property owner kept the organization’s overhead costs low.

Initially, the city gave Donahue a deadline of October 2024 to meet zoning requirements, either by closing the organization or moving it to a different location. The city later extended that deadline to Feb. 28, then extended it again to April 30.

“With the great need for social services and support locally and throughout the region, we are glad Hope N Wellness found a new location that will allow them to continue serving those in need in Everett,” city spokesperson Simone Tarver wrote in an email.

Donahue plans to meet with the Rucker Avenue location’s property owner to discuss next steps on how to utilize that space in a code-compliant way, she said. No plans for that location have been solidified.

Leaving that location after five years of operating Hope ‘N Wellness there is “bittersweet,” Donahue said. But she is looking forward to spending more energy and time on providing services to people in need, and said the transition has been smooth.

“There’s a lot of alignment with Hope ‘N Wellness and what we’re trying to do,” Donahue said of the partnership with Our Lady of Hope. “It aligns that we’re just trying to support the community, and it’s gone really, really well.”

Will Geschke: 425-339-3443; william.geschke@heraldnet.com; X: @willgeschke.

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IPA Arranges Sale of 131-Unit Apartment Property in Everett, Washington

EVERETT, WASH. — Institutional Property Advisors (IPA), a division of Marcus & Millichap, has arranged the sale of Sunrise Lane, a multifamily property in Everett. Weidner Apartment Homes sold the asset to an undisclosed buyer for $35.1 million, or $268,130 per unit. Sunrise Lane offers 131 apartments, a large resident clubhouse, swimming pool, spa and barbecue areas. Units come in one-, two- and three-bedroom layouts averaging 1,020 square feet. Philip Assouad, Giovanni Napoli, Ryan Harmon, Nick Ruggiero and Anthony Palladino of I...

EVERETT, WASH. — Institutional Property Advisors (IPA), a division of Marcus & Millichap, has arranged the sale of Sunrise Lane, a multifamily property in Everett. Weidner Apartment Homes sold the asset to an undisclosed buyer for $35.1 million, or $268,130 per unit. Sunrise Lane offers 131 apartments, a large resident clubhouse, swimming pool, spa and barbecue areas. Units come in one-, two- and three-bedroom layouts averaging 1,020 square feet. Philip Assouad, Giovanni Napoli, Ryan Harmon, Nick Ruggiero and Anthony Palladino of IPA represented the seller and procured the buyer in the transaction.

LOS ANGELES — Dedeaux Properties has received certificates of occupancy on five recently completed industrial developments totaling approximately 850,000 square feet in Southern California. The projects include a 167,000-square-foot warehouse in Ontario, a 326,000-square-foot warehouse in Riverside, a 165,000-square-foot high-velocity distribution center in Fontana, a 53,000-square-foot cross-dock facility in Perris, a 52,000-square-foot cross-dock property in San Bernardino and an 83,000-square-foot distribution facility in Rialto.

LOS ANGELES — Walker & Dunlop has arranged $34.8 million in construction financing for 4301 Vermont, an affordable housing development in Los Angeles. Chris Montes of Walker & Dunlop secured the loan on behalf of the client, SoLa, and identified the lender as ACORE Capital. The five-story multifamily complex will offer 188 affordable residences at 4301 Vermont Ave. Approximately 80 percent of the units will be designated for low-income residents, while 20 percent will be reserved for moderate-income residents. The project will feature prefabricated modular units supplied by Model Z, a subsidiary of SoLa Impact.

PITTSBURGH — KeyBank has provided $41.4 million in financing for First & Market, an adaptive reuse project that will convert a former office building in downtown Pittsburgh into a 93-unit affordable seniors housing complex. The financing consists of a $27 million construction loan and a $14.4 million permanent loan. Units will be reserved for renters age 62 and above, with the majority (83) of residences reserved for individuals earning 50 percent or less of the area median income (AMI). The other 10 units will be earmarked for households earning 20 percent or less of AMI. Residents will have access to support services in technology education, healthcare education and coordination, financial literacy and mental and behavioral health. Seaver Rickert and Leslie Meyers of KeyBank originated the financing on behalf of the developer, Beacon Communities. Completion is slated for the third quarter of 2026.

NEW YORK CITY — Newmark has arranged a $275 million loan for the refinancing of 63-67 Wall Street, an apartment complex in Lower Manhattan that comprises 816 units across two buildings. The buildings were originally constructed for office use: 67 Wall Street was built in 1921 as the headquarters for the Munson Shipping Co., and 63 Wall Street was built in 1928 as the headquarters for Brown Brothers Harriman & Co. The buildings were converted into apartments in 2006 and 2004, respectively. Units come in studio, one- and two-bedroom floor plans, and amenities include a fitness center, rooftop terrace with a lounge and grilling stations, game room, golf simulator, library, children’s playroom and a business center. Jordan Roeschlaub, Nick Scribani and Chris Kramer of Newmark arranged the financing on behalf of the owner, a partnership between Boston-based real estate private equity firm Rockpoint and investment and management firm Brooksville Co. Apollo Global Management provided the loan. The partnership acquired the buildings in 2016 and has since invested in capital improvements.

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Disclaimer:

This website publishes news articles that contain copyrighted material whose use has not been specifically authorized by the copyright owner. The non-commercial use of these news articles for the purposes of local news reporting constitutes "Fair Use" of the copyrighted materials as provided for in Section 107 of the US Copyright Law.

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