Keep Your Company Competitive and Customers Happy with Call Center Services from ABC Marketing Services

Call Center Company in Evansville, IL

You don't have to be an all-A student from University of Evansville near Evansville to know that exceptional customer service and effective communication are more important than ever in today's environment. With a multitude of platforms available for customer engagement, companies and industries of all kinds are feeling compelled to elevate their client support.

In fact, savvy business leaders are exploring ways to cut costs by outsourcing their inbound and outbound voice services, along with the email and chat support that are crucial to daily operations. If your company is ready to enhance customer experience, retain and grow its client base, increase brand visibility, and outpace competitors, consider collaborating with ABC Marketing Services Services to take the next step.

Call Center Company Evansville, IL

The ABC Marketing Services Difference

For over 20 years, our call center company in Evansville, IL has been providing innovative solutions to help you engage with your markets across the U.S., Canada, and beyond. We've successfully launched hundreds of campaigns for a number of needs, including:

  • HelpHelp Desk
  • CareCustomer Care
  • TechnicalTechnical Support
  • SurveysSurveys
  • SettingAppointment Setting
  • OutboundOutbound Sales
  • LeadLead Generation

We recognize that choosing to partner with a call center for customer care and product support is a significant commitment. We also understand how challenging it can be to transition from another call center provider. That's why, as your trusted partner, we're dedicated to guiding you through this process every step of the way.

When you collaborate with ABC Marketing Services, you gain access to a team of experts who are ready to support your customers as if they were their own. Unlike other call center companies, we offer services that are fully customized to meet the unique needs of your business. Our centers are close to the U.S., in user-friendly destinations in Mexico, Belize, El Salvador, and Brazil, where our pricing is 50% lower than standard rates, and we can handle projects in Spanish, English, Portuguese, and other languages.

The ABC Marketing Evansville, IL

What Industries Does ABC Marketing Services Target?

If you own a business, you're probably wondering whether we serve the industry in which you work. We're proud to serve many businesses in a number of different industries, including:

  • TravelTravel Industry
  • MedicalMedical Industry
  • MortgageMortgage Industry
  • BankingBanking Industry
  • SoftwareSoftware Industry
  • DoctorsDoctors Offices
  • DentistDentist Offices
  • RetailRetail Stores
  • MoreMore

The bottom line? Our key motivator is your success. Let's talk today about your business objectives. Once we understand your business and your goals, we'll help you achieve the results you want with the help of reliable call center pros. Now that you know more about ABC Marketing Services, let's take a deeper dive into the most popular call center services we provide.

Call Center Company for Appointment Setting

Could you imagine booking an appointment at The Wyndmoor of Evansville in Evansville, only for their team to make a mistake and lose the reservation you made? Chances are you'd be mad. The same goes for your company when one of your customers books an appointment, and it's lost or delayed.

We recognize how time-consuming appointment setting can be for your business. That's where ABC Marketing Services comes in. We're one of the top call center companies providing appointment-setting services in the U.S. We specialize in offering customized solutions for businesses aiming to simplify their scheduling and improve customer engagement. Our goal is to help companies like yours stay organized and concentrate on what truly counts—achieving growth and success.

ABC Marketing Customer Care Evansville, IL

Why Hire a Call Center Company in Evansville, IL for Appointment Setting?

Partnering with a knowledgeable call center for appointment setting can help you save time, cut costs, and minimize stress. Plus, your business can avoid expenses such as equipment, overhead, setup time, and training, all while enhancing your profits and sales.

Some additional benefits of working with ABC Marketing Services for appointment setting include:

  • Care24/7 Service
  • FocusFocus More Time on Your Business
  • CorrectCorrect Difficult Staffing Problems
  • CommunicateCommunicate with Customers Effectively
  • GrowGrow Your Company
  • MoreMore

What Industries Benefit from ABC Appointment Setting Services?

Leaders in industries like Automotive & Transportation and Agriculture & Agribusiness find appointment setting services from ABC Marketing Services to be highly effective. Our appointment setting services help improve customer service, generate sales, and provide tech support for businesses such as:

  • list-startFarm Supply Distributors
  • list-startEquipment Manufacturers
  • list-startOrganic Farms
  • list-startCar Dealerships
  • list-startTrucking & Logistics Companies
  • list-startMore

Call Center Company for Help Desk

Outsourcing your help desk allows your customer service department to operate 24 hours a day. Our call center company in Evansville, IL can offer tier-1 technical support or serve as backup for your in-house help desk team. Simplify your support process and focus on growing your business, instead of dealing with help desk nightmares.

ABC Marketing Help Desk Evansville, IL

What Makes ABC Marketing Services the Best Choice for Outsourced Help Desk Services?

If you're worried about the high costs and hassles of Help Desk, look no further than our call center company for help. Help desk services from ABC Marketing Services include:

01

Some of the most competitive rates and flexible pricing options available, catering to a wide variety of needs, from fully dedicated agents to shared options priced by subscriber, call, or device.

02

A strong, purpose-driven service attitude. Like we stay ready for action with extensive help desk experience, available from 12/5 to 24/7 through phone, text, email, and live chat.

03

Secure and redundant call center infrastructure.

04

Bilingual Spanish/English and Portuguese/English agents, all fully trained with extremely low attrition.

Whether you're looking to integrate chat or email into your Help Desk services or hand over your operations for a fully managed system, ABC Marketing Services can help.

What Industries Benefit from Help Desk Services from ABC Marketing Services?

Leaders in industries like E-Commerce & Retail and Education & E-Learning find outsourced help desk services from ABC Marketing Services to be highly effective. Our help desk services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startOnline Learning Platforms
  • list-startPrivate Schools
  • list-startOnline Stores
  • list-startFashion Brands
  • list-startMore

Call Center Company for Technical Support

ABC Marketing Services is a call center company known for its tech support - so much so that we offer two different tiers to accommodate our customers.

ABC Marketing Technical Support Evansville, IL

Standard Tech Support

For Basic Tier 1 Tech Support, our agent collects your customer's information and analyzes it to identify and resolve issues using established procedures. Typically, a Tier 1 agent works under the close supervision of a senior technician from your staff. Sometimes, your tech support needs can be integrated with the PTS offerings listed below, generating revenue for your company.

ABC Marketing Surveys Evansville, IL

Premium Tech Support (PTS)

Our all-in-one, customizable Premium Technical Support (PTS) solution offers exceptional tech support for all the connected devices and services used by your customers. There's no requirement for you to create your own offering. This comprehensive solution comes with all the necessary call center resources, software, technology, and operational expertise. You just need to promote your PTS program to your customers.

A few of the reasons why customers choose our tech support services include:

01

Market-Leading Results

We help your company achieve better customer experiences and higher ROI.

02

Problem Solving

We help you deliver superior tech support experience via immediate live support and 24/7 problem-solving skills.

03

Available Customer Protection

Bundle additional services like device protection, Internet security, online backup, and other third-party services as part of a single PTS subscription.

What Industries Benefit from Tech Support Services from ABC Marketing Services?

Leaders in industries like Energy & Utilities and Financial Services & Banking find technical support services from ABC Marketing Services to be highly effective. Our technical support services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startWater & Electric Providers
  • list-startSolar Energy Firms
  • list-startInvestment Companies
  • list-startInsurance Firms
  • list-startMore

Call Center Company for Marketing Research

Marketing research, encompassing social and opinion studies, involves the organized collection of data regarding individuals or organizations through statistical techniques and applied social science methods. This approach provides valuable insights to inform market decisions. As an integral part of any business strategy, having the right research is fundamental for sustaining your company's competitive edge - and ABC Marketing Services can help.

What Sets ABC Marketing Services Apart from Other Research Group Providers?

ABC Marketing Appointment Setting Evansville, IL

If business growth is on the menu this year, you've got to make informed decisions, and marketing research is one of the best ways to achieve that goal. Contact ABC Marketing Services to learn more about our marketing research services.

What Industries Benefit from Marketing Research Services from ABC Marketing Services?

Leaders in industries like Hospitality & Travel and IT & Software Development find marketing research services from ABC Marketing Services to be highly effective. Our marketing research services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHotels
  • list-startTravel Agencies
  • list-startTech Startups
  • list-startIT Consulting Firms
  • list-startMore

Call Center Company for Surveys

Conducting outbound market research and distributing customer surveys are excellent ways to gain insights into your consumers, allowing you to enhance your products or services. Relying on trial and error can be costly. Let our call center agents assist you in making informed decisions and assessing adoption rates before launching anything new.

At ABC Marketing Services, we have the capacity to create both small and large-scale surveys. Our clients frequently report the benefits of using surveys. Some of those benefits include:

Surveys hold significant power. By tapping into the insights our call center gathers from consumers, we can assist you in developing new products and services or fine-tuning your existing offerings. Ready to discover how ABC Marketing Services can support your company? Give us a shout. We'll take the time to understand your needs and provide a tailored proposal just for you.

What Industries Benefit from Surveys from ABC Marketing Services?

Leaders in industries like Insurance and Logistics & Supply Chain find surveys from ABC Marketing Services to be highly effective. Our surveys help improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHealth Insurance Providers
  • list-startAuto Insurance Companies
  • list-startWarehousing Companies
  • list-start3PL Providers

Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services

As a leading call center company in Evansville, IL, we know that innovative, custom service is what you need to succeed. That's why, since 1996, ABC Marketing Services has led the way in providing cost-conscious yet effective call center solutions for businesses like yours. From telemarketing and help desk services to lead generation and premium tech support, we can help. We've got the tools and resources to keep your company competitive and your customers happy. Contact us today to learn more about our unique call center services

Latest News in Evansville, IL

Preview | Saluki Baseball Welcomes Evansville for Final Home Series of 2025

CARBONDALE, Ill. – Southern Illinois baseball will play host to Evansville for the final weekend series of the season starting Friday at Itchy Jones Stadium. SIU will honor its 2025 Senior Class prior to Sunday's series finale.The Salukis (33-15, 13-8 MVC) enter the weekend two games back from first-place Missouri State (15-6 MVC), a game back from second-place Murray State (14-7 MVC) in the Missouri Valley Conference with just two weekends remaining in the regular season.WEEKEND SCHEDULE...

CARBONDALE, Ill. – Southern Illinois baseball will play host to Evansville for the final weekend series of the season starting Friday at Itchy Jones Stadium. SIU will honor its 2025 Senior Class prior to Sunday's series finale.

The Salukis (33-15, 13-8 MVC) enter the weekend two games back from first-place Missouri State (15-6 MVC), a game back from second-place Murray State (14-7 MVC) in the Missouri Valley Conference with just two weekends remaining in the regular season.

WEEKEND SCHEDULE Friday – 6 p.m. Saturday – 6 p.m. Sunday – 1 p.m.

HOW TO FOLLOW • All three games will air on ESPN Plus. Luke Martin and Kirk Champion will call the action. • Live stats and in-game updates are available on Twitter @SIU_Baseball.

QUICK HITS • Southern enters the matchup at 33-15 overall and 13-8 in Missouri Valley Conference play after dropping two of three at Murray State last weekend. The Salukis defeated SIUE in midweek action on the road to improve to 20-7 in the nonconference slate. • SIU is a combined 26-6 when scoring six or more runs. • The Salukis are 25-0 this season when leading after six innings.

THE MATCHUP • Evansville comes into the weekend at 14-33 overall and 8-13 in MVC action. • UE has dropped five straight games after being swept at home against Belmont last weekend and falling in midweek action to Southern Indiana Wednesday. • The Aces are hitting .265 as a team which ranks seventh in the MVC while holding an 8.38 combined ERA. • Ty Rumsey (.326) and Cal McGinnis (.315) lead the squad at the plate. Rumsey has a team-best 29 stolen bases in 32 attempts. As a team UE has stolen 57 bases which ranks fifth in the MVC. • On the mound, Kenton Deverman holds a 5.47 ERA in 10 starts for the Aces.

THE SERIES • The Salukis lead the series with Evansville, 120-72. • The Aces took two of three in Evansville last season, including an 11-10 walk-off win in 10 innings to win the series. • The last time the two squads met in Carbondale was in 2023 when the Salukis claimed the series 2-1 after taking the final two games. • Southern is 68-30 all-time against the Aces.

TEAM NOTES • The Salukis have hit 79 home runs which ranks second in the MVC and 23rd nationally. The Salukis average of 1.65 per game to rank second in the MVC and 24th nationally. • SIU is 18-3 when hitting two or more home runs in a game. • Offensively, the team has been strong all season, ranking first in the MVC with 400 runs scored and averaging 8.3 runs per game, third in the conference. • The Salukis boast a power lineup, ranking second in the MVC with a .518 slugging percentage which is 23rd in the nation. • The team's 17 triples are the most in the MVC and tied for 17th nationally • Four everyday players have a batting average of over .300, led by Tim Simay's .338 average. • Patience at the plate has paid off, as the Salukis have drawn 270 walks (22nd nationally) leading to a .410 on-base percentage (2nd in the MVC and 54th nationally). • The Salukis have been aggressive on the base paths, stealing 65 bases to rank second in the MVC, averaging 1.35 per game. -- • On the mound, the team has posted a 5.09 ERA, second-best in the MVC. • The bullpen has been effective, recording 11 saves. • SIU's five shutouts rank 12th nationally. • As a squad, Southern pitching has a 1.55 WHIP to tank second in the MVC.

INDIVIDUAL NOTESTim Simay leads the team with a .338 batting average. Matt Schark hold a .323 average and leads the team with 64 base hits. • Jordan Bach leads the team and is third in the MVC with 19 doubles. • Matt Schark paces the lineup with 64 hits and 59 RBIs (1st in MVC). He has a .639 slugging percentage, the highest among everyday starters. • John Lemm leads the Salukis and is seventh in the MVC with a 1.058 OPS. • Lemm's 26 game reached base streak is one away from top-10 in program history. P.J. Finigan (2005) and Nikola Vasic (2018) held a 27-game reached base streak during their time on campus. • Ten Salukis have at least 20 RBIs, and six have 30. -- • Alec Nigut has a 4.01 ERA which is fifth in the MVC, while holding opponents to a .251 batting average and striking out 48. • Sam Frizzi has been lights out in relief, recording a 2.12 ERA with a 1.20 WHIP and seven saves in 20 appearances. The seven saves are tops in the MVC. • Dylan Petrey has been a reliable bullpen arm, striking out 45 batters in 41.2 innings while holding opponents to a .244 average.

MIDSEASON POLL AND AWARDS • Southern Illinois was picked to finish second in the Missouri Valley Conference Preseason/Midseason Poll, the MVC announced on March 17. The Salukis picked up 86 points and four first-place votes while Missouri State was tabbed the favorite with 90 overall points and five first-place votes. • Shortstop Jaxon Holder (SS) and left-hander Alec Nigut (SP/LHP) were selected as Preseason All-MVC players.

RHODES AT THE HELMLance Rhodes is in his sixth season at the helm of the program, leading the team to 40 or more wins during two of the last four seasons -- including the first back-to-back 40-win seasons in program history (2021 & 22). • Rhodes holds an overall record of 192-111.

FOLLOW THE SALUKIS Keep up with all the latest news and information on the Salukis by following the team on X at @SIU_Baseball, on Facebook at Facebook.com/SalukiBaseball, and on Instagram at @SIU_Baseball. Fans can also download the "Salukis" Mobile App on the App Store or Google Play Store.

Aces baseball falls in second game to Illinois State

Next Game: at Illinois State University 4/13/2025 | 1:30 PM NORMAL, Ill. – The offense struggled to get going on Saturday afternoon in the University of Evansville baseball team's 7-1 loss to the Illinois State Redbirds.The Purple Aces competed in an almost opposite game from its first of the series against Illinois States in a low scoring affair. UE's offense only had seven hits over nine innings with three batters connecting on all but one of the team's hits....

NORMAL, Ill. – The offense struggled to get going on Saturday afternoon in the University of Evansville baseball team's 7-1 loss to the Illinois State Redbirds.

The Purple Aces competed in an almost opposite game from its first of the series against Illinois States in a low scoring affair. UE's offense only had seven hits over nine innings with three batters connecting on all but one of the team's hits. Outfielder Ty Rumsey (Evansville, Ind. / North HS), infielder Cal McGinnis (Kimberly, Wis. / Bradley) and infielder Jake McGhee (Fenton, Mo. / Christian Brothers Academy) all had two hits each on the afternoon.

"Back-to-back series losses on the road is tough, but we haven't earned it over the last two weekends," said Head Coach Wes Carroll. "We need to play well tomorrow to showcase this great conference on national TV. I'm ready to see a complete competitive game out of this club."

Both teams were held scoreless in the first two innings as the Redbird and Evansville defense shined. The Aces turned their 20th double play of the season in the bottom of the second as third baseman Drew Howard (Ferdinand, Ind. / Forest Park HS) was part of all three outs. Howard slid in for a bunt lineout and got the out at third on the double play with an assist to first to end the inning.

After getting two hits in the top of the second, Evansville's bats went quiet for the top of the third. Illinois State took the early lead in the bottom of the third with four straight hits. The Redbirds had three singles to score the first run of the game. And then first baseman Judah Morris hit a three-run homer to make it a 4-0 score for Illinois State.

The Aces had two on base in the fourth as catcher Matt Flaherty (Lake Zurich, Ill. / Bellarmine) led off the inning with a hit by pitch and McGinnis put a single into right center. But UE's next three batters went down in order, sending the defense back out onto the field. The Redbirds added to their lead in the bottom of the fourth, scoring three runs on five hits with four straight hits to begin the frame.

Evansville scored its lone run of the game in the top of the fifth. A lead off walk to shortstop Drew McConnell (Blue Springs, Mo. / Blue Springs HS) followed by a single from Howard had a runner in scoring position for the Aces. Rumsey then connected on his second hit of the afternoon with a double down the right field line to score McConnell, making it a 7-1 game.

That would remain the final score as neither team brought a run home in the final four innings of the afternoon. UE left two runners in scoring position in the top of the seventh, as the top of the seventh was the last time either team got close to scoring another run.

Evansville will try to close out the series with a win on linear television on Sunday afternoon. The Aces third game at Illinois State will be broadcast on ESPNU, the first of two linear games for UE this season. First pitch for Sunday's series finale is set for 1:30 p.m. from Duffy Bass Field.

UE baseball travels to Illinois State for a series and ESPNU matchup

NORMAL, ILL -- The University of Evansville baseball team will try to get back in the win column against one of the top teams in the Missouri Valley Conference. Evansville at Illinois State | April 11, April 12, and April 13, 2025 | 5 PM, 3 PM, 1:30 PM CT Site | Location Duffy Bass Field | Normal, Ill. Links Friday, 5 PM CT: ...

NORMAL, ILL -- The University of Evansville baseball team will try to get back in the win column against one of the top teams in the Missouri Valley Conference.

Evansville at Illinois State | April 11, April 12, and April 13, 2025 | 5 PM, 3 PM, 1:30 PM CT
Site | Location Duffy Bass Field | Normal, Ill.
Links Friday, 5 PM CT: Live Stats | TV: ESPN+ | Radio: 107.1 FM - WJPS Expected Pitching Match-Up: UE LHP Kenton Deverman (2-3, 5.12 ERA) vs. ILS RHP Thomas Harper (2-1, 3.34 ERA) Saturday, 3 PM CT: Live Stats | TV: ESPN+ | Radio: 107.1 FM - WJPS Expected Pitching Match-Up: UE LHP Kevin Reed (3-3, 5.27 ERA) vs. ILS RHP Tanner Perry (2-3, 6.92 ERA) Sunday, 1:30 PM CT: Live Stats | TV: ESPN+/ESPNU | Radio: 107.1 FM - WJPS Expected Pitching Match-Up: UE TBD vs. ILS RHP Tyrelle Chadwick (2-1, 3.38 ERA)
Follow the Aces Baseball Site | Twitter | Instagram

The Purple Aces return to the road for MVC play after a brief stop at home for a midweek game against Butler. UE struggled to keep the Bulldogs bats quiet in the 17-5 loss on Tuesday night as Evansville used seven members of its pitching staff. UE goes for its third series win in Valley action over the weekend at Illinois State. Last season, Evansville swept the Redbirds for the first time since 2022 to get the series within five games. The Aces also succeeded over Illinois State in postseason play with two run-rule wins during the MVC Tournament.

It'll be a different series this year as the Redbirds have had more success in 2024. Illinois State has a 15-16 overall record and a 6-3 conference record to be tied for second in the league with Southern Illinois. The Redbirds had a big win to start March as they defeated 25th ranked Oklahoma State in their series opener 12-6. Illinois State did drop the next two games of the series for its first ranked win of the year and its first win over a ranked non-conference opponent since 2023. The Redbirds have the third best offense in the Valley at a .298 average led by junior outfielder Daniel Pacella with a .407 average. Pacella leads the MVC in batting average and slugging percentage at .708.

Evansville will play in its first of two nationally televised games this weekend in Normal. Sunday afternoon's match up between the Aces and the Redbirds will be simulcast on ESPN+ and ESPNU. UE had an ESPNU game last season on the road as well at Indiana State when the Sycamores were ranked 14th in the nation. Evansville will then have its first nationally televised game at home since 2018 when the Saturday game of its series with Dallas Baptist was on ESPNU.

With two steals against Butler on Tuesday senior outfielder Ty Rumsey has the most stolen bases in a season for the Aces since 2012. Rumsey currently has 21 steals midway through the season to lead the MVC. He is also 20th in the nation in stolen bags while being 27th in stolen bases per game. Rumsey has a ways to take the season record for stolen bases from Eric Stamets who had 43 in the 2010 season.

Sophomore left-hander Kenton Deverman pitched his first complete game of the season over the weekend. Deverman spent eight innings on the mound in the opening game of UE's series at UIC. Through eight innings of work Deverman allowed seven hits, four runs, only two earned runs, walked a batter, and struck out seven. With only five walks on the season, Deverman leads the MVC in walks allowed per nine innings at 1.40 to be 20th in the nation. He is also 59th in strikeout-to-walk ratio at 4.67 to lead Valley pitchers.

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Disclaimer:

This website publishes news articles that contain copyrighted material whose use has not been specifically authorized by the copyright owner. The non-commercial use of these news articles for the purposes of local news reporting constitutes "Fair Use" of the copyrighted materials as provided for in Section 107 of the US Copyright Law.

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