Call Center Company in Elk Grove, CA
You don't have to be an all-A student from California Northstate University near Elk Grove to know that exceptional customer service and effective communication are more important than ever in today's environment. With a multitude of platforms available for customer engagement, companies and industries of all kinds are feeling compelled to elevate their client support.
In fact, savvy business leaders are exploring ways to cut costs by outsourcing their inbound and outbound voice services, along with the email and chat support that are crucial to daily operations. If your company is ready to enhance customer experience, retain and grow its client base, increase brand visibility, and outpace competitors, consider collaborating with ABC Marketing Services Services to take the next step.

Years of Experience

- Call Center Company in Elk Grove, CA
- The ABC Marketing Services Difference
- Call Center Company for Appointment Setting
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Help Desk
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Technical Support
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Marketing Research
- What Industries Benefit from Marketing Research Services from ABC Marketing Services?
- Call Center Company for Surveys
- Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services
The ABC Marketing Services Difference
For over 20 years, our call center company in Elk Grove, CA has been providing innovative solutions to help you engage with your markets across the U.S., Canada, and beyond. We've successfully launched hundreds of campaigns for a number of needs, including:
Help Desk
Customer Care
Technical Support
Surveys
Appointment Setting
Outbound Sales
Lead Generation
We recognize that choosing to partner with a call center for customer care and product support is a significant commitment. We also understand how challenging it can be to transition from another call center provider. That's why, as your trusted partner, we're dedicated to guiding you through this process every step of the way.
When you collaborate with ABC Marketing Services, you gain access to a team of experts who are ready to support your customers as if they were their own. Unlike other call center companies, we offer services that are fully customized to meet the unique needs of your business. Our centers are close to the U.S., in user-friendly destinations in Mexico, Belize, El Salvador, and Brazil, where our pricing is 50% lower than standard rates, and we can handle projects in Spanish, English, Portuguese, and other languages.

What Industries Does ABC Marketing Services Target?
If you own a business, you're probably wondering whether we serve the industry in which you work. We're proud to serve many businesses in a number of different industries, including:
Travel Industry
Medical Industry
Mortgage Industry
Banking Industry
Software Industry
Doctors Offices
Dentist Offices
Retail Stores
More
The bottom line? Our key motivator is your success. Let's talk today about your business objectives. Once we understand your business and your goals, we'll help you achieve the results you want with the help of reliable call center pros. Now that you know more about ABC Marketing Services, let's take a deeper dive into the most popular call center services we provide.
Call Center Company for Appointment Setting
Could you imagine booking an appointment at The Commons at Elk Grove in Elk Grove, only for their team to make a mistake and lose the reservation you made? Chances are you'd be mad. The same goes for your company when one of your customers books an appointment, and it's lost or delayed.
We recognize how time-consuming appointment setting can be for your business. That's where ABC Marketing Services comes in. We're one of the top call center companies providing appointment-setting services in the U.S. We specialize in offering customized solutions for businesses aiming to simplify their scheduling and improve customer engagement. Our goal is to help companies like yours stay organized and concentrate on what truly counts—achieving growth and success.

Why Hire a Call Center Company in Elk Grove, CA for Appointment Setting?
Partnering with a knowledgeable call center for appointment setting can help you save time, cut costs, and minimize stress. Plus, your business can avoid expenses such as equipment, overhead, setup time, and training, all while enhancing your profits and sales.
Some additional benefits of working with ABC Marketing Services for appointment setting include:
24/7 Service
Focus More Time on Your Business
Correct Difficult Staffing Problems
Communicate with Customers Effectively
Grow Your Company
More
What Industries Benefit from ABC Appointment Setting Services?
Leaders in industries like Automotive & Transportation and Agriculture & Agribusiness find appointment setting services from ABC Marketing Services to be highly effective. Our appointment setting services help improve customer service, generate sales, and provide tech support for businesses such as:
Farm Supply Distributors
Equipment Manufacturers
Organic Farms
Car Dealerships
Trucking & Logistics Companies
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Automotive & Transportation and Agriculture & Agribusiness.
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Business Services & Consulting and Construction & Engineering.
Call Center Company for Help Desk
Outsourcing your help desk allows your customer service department to operate 24 hours a day. Our call center company in Elk Grove, CA can offer tier-1 technical support or serve as backup for your in-house help desk team. Simplify your support process and focus on growing your business, instead of dealing with help desk nightmares.

What Makes ABC Marketing Services the Best Choice for Outsourced Help Desk Services?
If you're worried about the high costs and hassles of Help Desk, look no further than our call center company for help. Help desk services from ABC Marketing Services include:
Some of the most competitive rates and flexible pricing options available, catering to a wide variety of needs, from fully dedicated agents to shared options priced by subscriber, call, or device.
A strong, purpose-driven service attitude. Like we stay ready for action with extensive help desk experience, available from 12/5 to 24/7 through phone, text, email, and live chat.
Secure and redundant call center infrastructure.
Bilingual Spanish/English and Portuguese/English agents, all fully trained with extremely low attrition.
Whether you're looking to integrate chat or email into your Help Desk services or hand over your operations for a fully managed system, ABC Marketing Services can help.
What Industries Benefit from Help Desk Services from ABC Marketing Services?
Leaders in industries like E-Commerce & Retail and Education & E-Learning find outsourced help desk services from ABC Marketing Services to be highly effective. Our help desk services improve customer service, generate sales, and provide support for businesses and organizations like:
Online Learning Platforms
Private Schools
Online Stores
Fashion Brands
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Education & E-Learning E-Commerce and Retail.
Call Center Company for Technical Support
ABC Marketing Services is a call center company known for its tech support - so much so that we offer two different tiers to accommodate our customers.

Standard Tech Support
For Basic Tier 1 Tech Support, our agent collects your customer's information and analyzes it to identify and resolve issues using established procedures. Typically, a Tier 1 agent works under the close supervision of a senior technician from your staff. Sometimes, your tech support needs can be integrated with the PTS offerings listed below, generating revenue for your company.

Premium Tech Support (PTS)
Our all-in-one, customizable Premium Technical Support (PTS) solution offers exceptional tech support for all the connected devices and services used by your customers. There's no requirement for you to create your own offering. This comprehensive solution comes with all the necessary call center resources, software, technology, and operational expertise. You just need to promote your PTS program to your customers.
A few of the reasons why customers choose our tech support services include:
Market-Leading Results
We help your company achieve better customer experiences and higher ROI.
Problem Solving
We help you deliver superior tech support experience via immediate live support and 24/7 problem-solving skills.
Available Customer Protection
Bundle additional services like device protection, Internet security, online backup, and other third-party services as part of a single PTS subscription.
What Industries Benefit from Tech Support Services from ABC Marketing Services?
Leaders in industries like Energy & Utilities and Financial Services & Banking find technical support services from ABC Marketing Services to be highly effective. Our technical support services improve customer service, generate sales, and provide support for businesses and organizations like:
Water & Electric Providers
Solar Energy Firms
Investment Companies
Insurance Firms
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Government & Public Sector and Healthcare & Medical.
Call Center Company for Marketing Research
Marketing research, encompassing social and opinion studies, involves the organized collection of data regarding individuals or organizations through statistical techniques and applied social science methods. This approach provides valuable insights to inform market decisions. As an integral part of any business strategy, having the right research is fundamental for sustaining your company's competitive edge - and ABC Marketing Services can help.
What Sets ABC Marketing Services Apart from Other Research Group Providers?

If business growth is on the menu this year, you've got to make informed decisions, and marketing research is one of the best ways to achieve that goal. Contact ABC Marketing Services to learn more about our marketing research services.
What Industries Benefit from Marketing Research Services from ABC Marketing Services?
Leaders in industries like Hospitality & Travel and IT & Software Development find marketing research services from ABC Marketing Services to be highly effective. Our marketing research services improve customer service, generate sales, and provide support for businesses and organizations like:
Hotels
Travel Agencies
Tech Startups
IT Consulting Firms
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Hospitality & Travel and IT & Software Development.
Call Center Company for Surveys
Conducting outbound market research and distributing customer surveys are excellent ways to gain insights into your consumers, allowing you to enhance your products or services. Relying on trial and error can be costly. Let our call center agents assist you in making informed decisions and assessing adoption rates before launching anything new.
At ABC Marketing Services, we have the capacity to create both small and large-scale surveys. Our clients frequently report the benefits of using surveys. Some of those benefits include:
Surveys hold significant power. By tapping into the insights our call center gathers from consumers, we can assist you in developing new products and services or fine-tuning your existing offerings. Ready to discover how ABC Marketing Services can support your company? Give us a shout. We'll take the time to understand your needs and provide a tailored proposal just for you.
What Industries Benefit from Surveys from ABC Marketing Services?
Leaders in industries like Insurance and Logistics & Supply Chain find surveys from ABC Marketing Services to be highly effective. Our surveys help improve customer service, generate sales, and provide support for businesses and organizations like:
Health Insurance Providers
Auto Insurance Companies
Warehousing Companies
3PL Providers
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Hospitality & Travel and IT & Software Development.
Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services
As a leading call center company in Elk Grove, CA, we know that innovative, custom service is what you need to succeed. That's why, since 1996, ABC Marketing Services has led the way in providing cost-conscious yet effective call center solutions for businesses like yours. From telemarketing and help desk services to lead generation and premium tech support, we can help. We've got the tools and resources to keep your company competitive and your customers happy. Contact us today to learn more about our unique call center services
Latest News in Elk Grove, CA
Elk Grove, CA – Pedestrian Injured in Crash at Calvine Rd & Vintage Park Dr
Police Accident Reports (888) 657-1460https://localaccidentreports.com/elk-grove-ca-pedestrian-injured-in-crash-at-calvine-rd-vintage-park-dr/
Elk Grove, CA (April 9, 2025) – A pedestrian was struck by a vehicle Tuesday morning at the intersection of Calvine Rd and Vintage Park Dr in Elk Grove, according to California Highway Patrol logs.First responders, including paramedics, assessed and treated individuals hurt in the crash, which occurred around 8:28 a.m. The pedestrian, whose identity has not been released, was taken to a nearby hospital for treatment. Authorities reported the injuries as possibly minor, though further updates on the individual’s cond...
Elk Grove, CA (April 9, 2025) – A pedestrian was struck by a vehicle Tuesday morning at the intersection of Calvine Rd and Vintage Park Dr in Elk Grove, according to California Highway Patrol logs.
First responders, including paramedics, assessed and treated individuals hurt in the crash, which occurred around 8:28 a.m. The pedestrian, whose identity has not been released, was taken to a nearby hospital for treatment. Authorities reported the injuries as possibly minor, though further updates on the individual’s condition have not been provided.
The circumstances surrounding the crash remain unclear. Investigators have not confirmed what led to the collision or whether any contributing factors such as speed, distraction, or failure to yield were involved.
Emergency personnel temporarily monitored traffic in the area while conducting on-scene assessments. No further injuries or vehicle damages were noted in the initial CHP report.
The incident is under investigation by the California Highway Patrol and local authorities.
Our thoughts are with the injured pedestrian, and we hope for a swift recovery.
Pedestrian Safety in Elk Grove and Sacramento County
This Tuesday morning incident in Elk Grove highlights the persistent dangers pedestrians face even in suburban environments. Calvine Rd and Vintage Park Dr intersect in a busy area of Elk Grove, frequently used by commuters, school traffic, and residents walking in and around neighborhoods and shopping centers.
Pedestrian accidents often occur during daylight hours at intersections where vehicle flow is steady and drivers may not anticipate individuals crossing, especially if crosswalk visibility is low or pedestrian signals are ignored. Even minor injuries from such crashes can result in lasting complications and require ongoing medical care.
According to data from the California Office of Traffic Safety, pedestrian-involved crashes have risen across Sacramento County in recent years, prompting calls for enhanced safety measures. These include improved lighting, clearer crosswalks, and increased law enforcement presence in school zones and residential areas.
Pedestrians involved in traffic incidents are encouraged to seek immediate medical evaluation, both for treatment and to properly document the extent of injuries. Legal advice may also be beneficial when navigating insurance claims or determining liability in such cases.
If you or someone you love has been injured in a pedestrian accident, support is available to help guide you through your recovery.
For more information or to receive help after an accident, contact Local Accident Reports.
Elk Grove, CA – Two Injured in Collision on SR-99 NB at Sheldon Rd Off-Ramp
Police Accident Reports (888) 657-1460https://localaccidentreports.com/elk-grove-ca-two-injured-in-collision-on-sr-99-nb-at-sheldon-rd-off-ramp/
Elk Grove, CA (April 4, 2025) – Two individuals sustained injuries in a traffic collision that occurred Thursday afternoon on State Route 99 northbound near the Sheldon Rd off-ramp in Elk Grove, according to the California Highway Patrol.The crash was reported around 3:08 p.m., prompting a rapid response from Elk Grove Fire and Rescue units. The incident occurred during the afternoon commute, leading to temporary traffic delays on the busy northbound lanes of SR-99. Details provided by CHP indicate that the crash involved...
Elk Grove, CA (April 4, 2025) – Two individuals sustained injuries in a traffic collision that occurred Thursday afternoon on State Route 99 northbound near the Sheldon Rd off-ramp in Elk Grove, according to the California Highway Patrol.
The crash was reported around 3:08 p.m., prompting a rapid response from Elk Grove Fire and Rescue units. The incident occurred during the afternoon commute, leading to temporary traffic delays on the busy northbound lanes of SR-99. Details provided by CHP indicate that the crash involved multiple vehicles, though exact information about the makes and models has not been released.
First responders, including paramedics, assessed and treated individuals hurt in the crash. Two people were transported to a local hospital with a variety of injuries. While their current conditions have not been made public, officials confirmed that both were conscious at the time of transport.
Emergency crews worked quickly to clear the scene and restore traffic flow. One lane of the off-ramp remained closed during the investigation and cleanup, contributing to minor traffic congestion in the area.
At this time, the cause of the accident is still under investigation. It remains unclear whether speed, distraction, or other contributing factors played a role in the incident.
Our thoughts are with those affected by this accident.
Highway Collisions in Sacramento County
Crashes along SR-99 are unfortunately not uncommon, particularly in high-traffic areas like Elk Grove, where commuter patterns intersect with regional through-traffic. The Sheldon Rd off-ramp is a busy exit that often sees merging and slowing vehicles—conditions that can easily lead to rear-end collisions or multi-vehicle incidents, especially during peak hours.
In Sacramento County, State Route 99 has been identified as one of the more accident-prone highways, with the California Office of Traffic Safety reporting a significant number of injury-causing crashes annually. Heavy congestion, sudden stops, and high speeds create a volatile environment, increasing the risk of collisions and injuries.
For drivers navigating SR-99, remaining attentive and adjusting speed when approaching exits like Sheldon Rd can significantly reduce the likelihood of accidents. Use of indicators, safe following distances, and remaining off mobile devices are all essential habits to minimize risk.
If you or someone you know was injured in an accident on SR-99 or another Sacramento-area roadway, contact Local Accident Reports today for help with the next steps and support.
Today's Forecast for Elk Grove, CA
Weather.comhttps://www.weather.com/weather/today/l/38.4063,-121.4287
Type at least three characters to start auto complete. Recently searched locations will be displayed if there is no search query. The first option will be automatically selected. Use up and down arrows to change selection. Use escape to clear.Search City or Zip CodeElk Grove, CA59°ClearDay 84° • Night 50°Watc...
Type at least three characters to start auto complete. Recently searched locations will be displayed if there is no search query. The first option will be automatically selected. Use up and down arrows to change selection. Use escape to clear.Search City or Zip Code
Elk Grove, CA
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Elk Grove, CA – Pedestrian Injured in Collision at Elk Grove Florin Rd & Vintage Park Dr
Police Accident Reports (888) 657-1460https://localaccidentreports.com/elk-grove-ca-pedestrian-injured-in-collision-at-elk-grove-florin-rd-vintage-park-dr/
Elk Grove, CA (April 1, 2025) – Emergency responders were called late Monday night to a pedestrian-involved crash at the intersection of Elk Grove Florin Rd and Vintage Park Dr in the South Sacramento area. The California Highway Patrol reported the incident as a traffic collision with injuries, occurring just before midnight.First responders, including paramedics and fire crews, arrived quickly at the scene where a pedestrian had been struck by a vehicle under still-unclear circumstances. Emergency medical services provi...
Elk Grove, CA (April 1, 2025) – Emergency responders were called late Monday night to a pedestrian-involved crash at the intersection of Elk Grove Florin Rd and Vintage Park Dr in the South Sacramento area. The California Highway Patrol reported the incident as a traffic collision with injuries, occurring just before midnight.
First responders, including paramedics and fire crews, arrived quickly at the scene where a pedestrian had been struck by a vehicle under still-unclear circumstances. Emergency medical services provided immediate treatment to the injured individual, who was reportedly suffering from a range of injuries. The victim was later transported to a nearby medical facility for further care.
The crash, which occurred at approximately 11:55 p.m., prompted traffic disruption in the area as authorities assessed the scene and gathered evidence. The vehicle involved remained on site as officials began their investigation. The collision was classified as involving minor injuries; however, no injury is ever minor for the person experiencing it.
Authorities have not released details about the driver or the cause of the collision. It is unknown at this time whether speed, distraction, or visibility issues played a role in the crash. The South Sacramento division of CHP is continuing to investigate and will determine if any citations or charges are warranted based on their findings.
Our thoughts are with the injured pedestrian, and we hope for a smooth and swift recovery.
Pedestrian Accidents in California
This late-night crash in Elk Grove draws attention to the heightened risks pedestrians face, especially during nighttime hours. Even at well-marked intersections like Elk Grove Florin Rd and Vintage Park Dr, visibility and reaction time become critical factors after dark. According to statewide data, over 25% of all pedestrian crashes in California occur between 6 p.m. and midnight, when lighting conditions are most compromised.
In urban fringe communities such as Elk Grove, roadways like Elk Grove Florin Rd often carry steady traffic volumes late into the night. Intersections that combine residential exits with high-speed through traffic can become especially dangerous for those on foot. While the current crash was classified as resulting in minor injuries, the trauma and disruption caused to the pedestrian's life may be significant.
Pedestrian incidents typically require thorough investigations to assess driver behavior, road signage, crosswalk lighting, and the presence of distractions or impairments. These evaluations help prevent future incidents and inform public safety improvements. Community involvement and awareness campaigns have been shown to reduce the risk of nighttime collisions, especially in suburban corridors.
Recovering from a pedestrian collision can involve far more than just physical healing. Victims often face extended medical care, transportation challenges, and emotional strain. Connecting with support services early can make a major difference in long-term recovery outcomes.
Were you or someone you know hurt in a pedestrian crash like this one? Knowing your rights and where to find help can ease the uncertainty ahead. At Local Accident Reports, we’re committed to providing compassionate updates and critical support resources for injured pedestrians and their families. Let us help you move forward with confidence—reach out today for the guidance and care you deserve.
CVS is closing another Sacramento-area drugstore. Here’s when and where
Veronica Fernandez-Alvaradohttps://www.sacbee.com/news/local/article303200436.html
The Sacramento area is losing another CVS Pharmacy location.The drugstore will shut its doors at 8585 Elk Grove Blvd. in Elk Grove in the spring.“We’ve made the difficult decision to close our store,” Kara Page, manager of communications for CVS Health, told The Sacramento Bee in an email.News of the closure comes about a year after two other CVS Pharmacy locations shut their doors in the Sacramento are...
The Sacramento area is losing another CVS Pharmacy location.
The drugstore will shut its doors at 8585 Elk Grove Blvd. in Elk Grove in the spring.
“We’ve made the difficult decision to close our store,” Kara Page, manager of communications for CVS Health, told The Sacramento Bee in an email.
News of the closure comes about a year after two other CVS Pharmacy locations shut their doors in the Sacramento area.
CVS Pharmacy at the Arden Watt Marketplace shopping center sealed its doors in January 2024, and a CVS Pharmacy store inside Target in midtown Sacramento closed the following month, according to The Bee’s previous reporting.
Here’s what to know:
The first Consumer Value Store opened in 1963 in Lowell, Massachusetts, according to the CVS Health website. The company changed its name to CVS a year later.
The pharmaceutical chain now has more than 9,000 pharmacy locations, the website said, noting that 85% of Americans live within five miles of a CVS Pharmacy store.
According to Statista, CVS Pharmacy was one of the largest pharmacy companies in the United States in 2024, based on prescription drugs market share, surpassing rivals Walgreens Boots Alliance, Walmart and Rite Aid Corp.
Find the CVS Pharmacy located on Elk Grove Blvd.
Map created with the assistance of ChatGPT.
CVS Pharmacy is closing its store at the Elk Grove Village shopping center.
The drugstore is between an Ashlyn Furniture store and Patty’s Pizza Shack restaurant.
CVS is set to close the Elk Grove Boulevard store on Thursday, May 8, according to Page.
All employees at the location are being offered comparable roles within the company, Page said.
“We have four CVS Pharmacy locations remaining in Elk Grove and our teams will continue to provide the community with outstanding service at these locations,” she said.
All prescriptions will be transferred to a nearby CVS Pharmacy store, 9285 Elk Grove Blvd. in Elk Grove, to ensure that patients continue to have uninterrupted access to pharmacy care, Page said.
CVS Pharmacy patients can choose to fill their prescriptions at any CVS Pharmacy location, or another pharmacy of their choice if it’s more convenient, Page said.
In 2021, CVS announced plans to close nearly 900 stores from 2022 to 2024, deciding which locations to target based on “local market dynamics, population shifts and store density,” USA Today reported at the time.
The retailer shut roughly 300 stores in 2024, including dozens of pharmacies at Target locations, Yahoo! Finance reported.
“Store closure decisions are based on several factors, including population shifts, consumer buying patterns, store and pharmacy density, pharmacy care access and community health needs,” Page told The Bee. “We’re focused on ensuring we have the right kinds of stores and the right number of stores in the right locations.”
A number of nationwide pharmacy chains have announced store closures in the Sacramento area in recent years.
In March, Walgreens confirmed that it was closing a Carmichael location in April after shutting at least six Sacramento-area stores in 2024, according to The Bee’s archives.
Rite Aid announced plans to close nearly a dozen stores in the Sacramento region and Lake Tahoe area, The Bee reported in 2024.
More than 30 CVS Pharmacy store remained open in the Sacramento area as of Tuesday, April 1.
Here’s where to find them:
What do you want to know about life in Sacramento? Ask our service journalism team your top-of-mind questions in the module below or email [email protected].
This story was originally published April 1, 2025 at 1:53 PM.
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Service Areas
- Call Center Company in Elk Grove, CA
- The ABC Marketing Services Difference
- Call Center Company for Cold Calling
- Call Center Company for Appointment Setting
- Call Center Company for Outbound Calls
- Call Center Company for Collections
- Call Center Company for Help Desk
- Call Center Company for Technical Support
- Call Center Company for Customer Support
- Call Center Company for Marketing Research
- Call Center Company for Surveys
