Call Center Company in El Paso, TX
You don't have to be an all-A student from University of Texas at El Paso near El Paso to know that exceptional customer service and effective communication are more important than ever in today's environment. With a multitude of platforms available for customer engagement, companies and industries of all kinds are feeling compelled to elevate their client support.
In fact, savvy business leaders are exploring ways to cut costs by outsourcing their inbound and outbound voice services, along with the email and chat support that are crucial to daily operations. If your company is ready to enhance customer experience, retain and grow its client base, increase brand visibility, and outpace competitors, consider collaborating with ABC Marketing Services Services to take the next step.

Years of Experience

- Call Center Company in El Paso, TX
- The ABC Marketing Services Difference
- Call Center Company for Appointment Setting
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Help Desk
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Technical Support
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Marketing Research
- What Industries Benefit from Marketing Research Services from ABC Marketing Services?
- Call Center Company for Surveys
- Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services
The ABC Marketing Services Difference
For over 20 years, our call center company in El Paso, TX has been providing innovative solutions to help you engage with your markets across the U.S., Canada, and beyond. We've successfully launched hundreds of campaigns for a number of needs, including:
Help Desk
Customer Care
Technical Support
Surveys
Appointment Setting
Outbound Sales
Lead Generation
We recognize that choosing to partner with a call center for customer care and product support is a significant commitment. We also understand how challenging it can be to transition from another call center provider. That's why, as your trusted partner, we're dedicated to guiding you through this process every step of the way.
When you collaborate with ABC Marketing Services, you gain access to a team of experts who are ready to support your customers as if they were their own. Unlike other call center companies, we offer services that are fully customized to meet the unique needs of your business. Our centers are close to the U.S., in user-friendly destinations in Mexico, Belize, El Salvador, and Brazil, where our pricing is 50% lower than standard rates, and we can handle projects in Spanish, English, Portuguese, and other languages.

What Industries Does ABC Marketing Services Target?
If you own a business, you're probably wondering whether we serve the industry in which you work. We're proud to serve many businesses in a number of different industries, including:
Travel Industry
Medical Industry
Mortgage Industry
Banking Industry
Software Industry
Doctors Offices
Dentist Offices
Retail Stores
More
The bottom line? Our key motivator is your success. Let's talk today about your business objectives. Once we understand your business and your goals, we'll help you achieve the results you want with the help of reliable call center pros. Now that you know more about ABC Marketing Services, let's take a deeper dive into the most popular call center services we provide.
Call Center Company for Appointment Setting
Could you imagine booking an appointment at Simpatico Cielo Vista Senior Living in El Paso, only for their team to make a mistake and lose the reservation you made? Chances are you'd be mad. The same goes for your company when one of your customers books an appointment, and it's lost or delayed.
We recognize how time-consuming appointment setting can be for your business. That's where ABC Marketing Services comes in. We're one of the top call center companies providing appointment-setting services in the U.S. We specialize in offering customized solutions for businesses aiming to simplify their scheduling and improve customer engagement. Our goal is to help companies like yours stay organized and concentrate on what truly counts—achieving growth and success.

Why Hire a Call Center Company in El Paso, TX for Appointment Setting?
Partnering with a knowledgeable call center for appointment setting can help you save time, cut costs, and minimize stress. Plus, your business can avoid expenses such as equipment, overhead, setup time, and training, all while enhancing your profits and sales.
Some additional benefits of working with ABC Marketing Services for appointment setting include:
24/7 Service
Focus More Time on Your Business
Correct Difficult Staffing Problems
Communicate with Customers Effectively
Grow Your Company
More
What Industries Benefit from ABC Appointment Setting Services?
Leaders in industries like Automotive & Transportation and Agriculture & Agribusiness find appointment setting services from ABC Marketing Services to be highly effective. Our appointment setting services help improve customer service, generate sales, and provide tech support for businesses such as:
Farm Supply Distributors
Equipment Manufacturers
Organic Farms
Car Dealerships
Trucking & Logistics Companies
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Automotive & Transportation and Agriculture & Agribusiness.
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Business Services & Consulting and Construction & Engineering.
Call Center Company for Help Desk
Outsourcing your help desk allows your customer service department to operate 24 hours a day. Our call center company in El Paso, TX can offer tier-1 technical support or serve as backup for your in-house help desk team. Simplify your support process and focus on growing your business, instead of dealing with help desk nightmares.

What Makes ABC Marketing Services the Best Choice for Outsourced Help Desk Services?
If you're worried about the high costs and hassles of Help Desk, look no further than our call center company for help. Help desk services from ABC Marketing Services include:
Some of the most competitive rates and flexible pricing options available, catering to a wide variety of needs, from fully dedicated agents to shared options priced by subscriber, call, or device.
A strong, purpose-driven service attitude. Like we stay ready for action with extensive help desk experience, available from 12/5 to 24/7 through phone, text, email, and live chat.
Secure and redundant call center infrastructure.
Bilingual Spanish/English and Portuguese/English agents, all fully trained with extremely low attrition.
Whether you're looking to integrate chat or email into your Help Desk services or hand over your operations for a fully managed system, ABC Marketing Services can help.
What Industries Benefit from Help Desk Services from ABC Marketing Services?
Leaders in industries like E-Commerce & Retail and Education & E-Learning find outsourced help desk services from ABC Marketing Services to be highly effective. Our help desk services improve customer service, generate sales, and provide support for businesses and organizations like:
Online Learning Platforms
Private Schools
Online Stores
Fashion Brands
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Education & E-Learning E-Commerce and Retail.
Call Center Company for Technical Support
ABC Marketing Services is a call center company known for its tech support - so much so that we offer two different tiers to accommodate our customers.

Standard Tech Support
For Basic Tier 1 Tech Support, our agent collects your customer's information and analyzes it to identify and resolve issues using established procedures. Typically, a Tier 1 agent works under the close supervision of a senior technician from your staff. Sometimes, your tech support needs can be integrated with the PTS offerings listed below, generating revenue for your company.

Premium Tech Support (PTS)
Our all-in-one, customizable Premium Technical Support (PTS) solution offers exceptional tech support for all the connected devices and services used by your customers. There's no requirement for you to create your own offering. This comprehensive solution comes with all the necessary call center resources, software, technology, and operational expertise. You just need to promote your PTS program to your customers.
A few of the reasons why customers choose our tech support services include:
Market-Leading Results
We help your company achieve better customer experiences and higher ROI.
Problem Solving
We help you deliver superior tech support experience via immediate live support and 24/7 problem-solving skills.
Available Customer Protection
Bundle additional services like device protection, Internet security, online backup, and other third-party services as part of a single PTS subscription.
What Industries Benefit from Tech Support Services from ABC Marketing Services?
Leaders in industries like Energy & Utilities and Financial Services & Banking find technical support services from ABC Marketing Services to be highly effective. Our technical support services improve customer service, generate sales, and provide support for businesses and organizations like:
Water & Electric Providers
Solar Energy Firms
Investment Companies
Insurance Firms
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Government & Public Sector and Healthcare & Medical.
Call Center Company for Marketing Research
Marketing research, encompassing social and opinion studies, involves the organized collection of data regarding individuals or organizations through statistical techniques and applied social science methods. This approach provides valuable insights to inform market decisions. As an integral part of any business strategy, having the right research is fundamental for sustaining your company's competitive edge - and ABC Marketing Services can help.
What Sets ABC Marketing Services Apart from Other Research Group Providers?

If business growth is on the menu this year, you've got to make informed decisions, and marketing research is one of the best ways to achieve that goal. Contact ABC Marketing Services to learn more about our marketing research services.
What Industries Benefit from Marketing Research Services from ABC Marketing Services?
Leaders in industries like Hospitality & Travel and IT & Software Development find marketing research services from ABC Marketing Services to be highly effective. Our marketing research services improve customer service, generate sales, and provide support for businesses and organizations like:
Hotels
Travel Agencies
Tech Startups
IT Consulting Firms
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Hospitality & Travel and IT & Software Development.
Call Center Company for Surveys
Conducting outbound market research and distributing customer surveys are excellent ways to gain insights into your consumers, allowing you to enhance your products or services. Relying on trial and error can be costly. Let our call center agents assist you in making informed decisions and assessing adoption rates before launching anything new.
At ABC Marketing Services, we have the capacity to create both small and large-scale surveys. Our clients frequently report the benefits of using surveys. Some of those benefits include:
Surveys hold significant power. By tapping into the insights our call center gathers from consumers, we can assist you in developing new products and services or fine-tuning your existing offerings. Ready to discover how ABC Marketing Services can support your company? Give us a shout. We'll take the time to understand your needs and provide a tailored proposal just for you.
What Industries Benefit from Surveys from ABC Marketing Services?
Leaders in industries like Insurance and Logistics & Supply Chain find surveys from ABC Marketing Services to be highly effective. Our surveys help improve customer service, generate sales, and provide support for businesses and organizations like:
Health Insurance Providers
Auto Insurance Companies
Warehousing Companies
3PL Providers
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Hospitality & Travel and IT & Software Development.
Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services
As a leading call center company in El Paso, TX, we know that innovative, custom service is what you need to succeed. That's why, since 1996, ABC Marketing Services has led the way in providing cost-conscious yet effective call center solutions for businesses like yours. From telemarketing and help desk services to lead generation and premium tech support, we can help. We've got the tools and resources to keep your company competitive and your customers happy. Contact us today to learn more about our unique call center services
Latest News in El Paso, TX
El Paso zip code has most sex offenders per capita in the country, law firm study says
Natassia Palomahttps://www.elpasotimes.com/story/news/2025/05/08/study-el-paso-zip-code-has-most-sex-offenders-per-capita-in-us/83510307007/
Editor's note: This story now includes information that both El Paso zip codes mentioned are home to a transitional center and a jail annex.An El Paso zip code has the most sex offenders per capita in the country, according to a recent study by a law firm out of New Jersey.The study, conducted by Gelman Law, revealed the El Paso zip code '79928' had 35...
Editor's note: This story now includes information that both El Paso zip codes mentioned are home to a transitional center and a jail annex.
An El Paso zip code has the most sex offenders per capita in the country, according to a recent study by a law firm out of New Jersey.
The study, conducted by Gelman Law, revealed the El Paso zip code '79928' had 358 public sex offender registries, and with a reported population of 78,971, that translates to 45.33 registrations per capita.
El Paso is #1 on the list, followed by Los Angeles, California and Waukegan, Illinois.
Another El Paso zip code made the list, '79938.' The zip code came in at #39 in the country with 19.20 public sex offender registrations per capita and a total of 185 sex offender registries.
The numbers are as of January 13, 2025, the study noted.
It's important to note that both zip codes in the El Paso area are home to both a transitional center and jail annex.
The El Paso Transitional Center is located on 1700 Horizon Blvd., a halfway house that currently has over 170 male halfway house residents.
El Paso Times reached out to the El Paso Transitional Center to find out how many residents are registered sex offenders, but has not heard back.
The El Paso County Jail Annex is located in far East El Paso, under the '79938' zip code. The capacity at the annex is 1,896, according to the El Paso County Sheriff's Office.
Sex offender registry
Sex offenders are tracked by the Texas Department of Public Safety, which maintains a statewide sex offender registration database.
State law specifically makes most information in this database freely available to the public, according to TXDPS.
While the public can search the registry by address or zip code, if a high-risk sex offender moves into an area, TXDPS will notify the community by mailing a postcard to each residence and business in the community containing information about the offender.
Search the TXDPS sex offender registry here.
Natassia Paloma may be reached at [email protected], @NatassiaPaloma on Twitter; natassia_paloma on Instagram, and Natassia Paloma Thompson on Facebook.
El Paso 2025 graduation guide: Dates, times, locations and venue policies
El Paso Matters Staffhttps://elpasomatters.org/2025/05/08/el-paso-high-school-graduations-2025-episd-yisd-sisd-utep-epcc/
It’s graduation season throughout El Paso County, and thousands of students — from high school seniors to college graduates — are preparing to celebrate their achievements with family, friends and classmates. Ceremonies are scheduled throughout May and June at venues across the region, with many taking place at the University of Texas at El Paso’s Don Haskins Center, 151 Glory Road.Graduates and guests planning to attend ceremonies at the Don Haskins Center should be aware of venue policies to ensure a smooth e...
It’s graduation season throughout El Paso County, and thousands of students — from high school seniors to college graduates — are preparing to celebrate their achievements with family, friends and classmates. Ceremonies are scheduled throughout May and June at venues across the region, with many taking place at the University of Texas at El Paso’s Don Haskins Center, 151 Glory Road.
Graduates and guests planning to attend ceremonies at the Don Haskins Center should be aware of venue policies to ensure a smooth experience. The arena enforces a clear bag policy, requiring all bags to be clear plastic, vinyl or PVC and not exceed dimensions of 12 inches long, 6 inches wide and 12 inches tall. No outside food or beverages are allowed, and professional cameras, tripods and drones are prohibited. Additional restricted items include noisemakers, helium balloons, large signs or banners, glass containers, vapor products, selfie sticks, laser pointers and strollers.
The venue also has a strict no re-entry policy for all events. Once you leave the facility, you will not be allowed back in, even if you still have a valid ticket. All patrons are subject to search and/or wanding by security personnel upon entry, and smoking is prohibited anywhere on UTEP property.
Parking is available in various lots near the arena.
Below is a day-by-day schedule of graduation ceremonies happening across El Paso County. Unless otherwise noted, all events will be held at the Don Haskins Center.
EPCC GRADUATION
Friday, May 16
UTEP GRADUATION
Saturday, May 17
Sunday, May 18
TEXAS TECH HEALTH EL PASO
Ceremonies for Texas Tech Health El Paso will be in the Plaza Theatre, 125 W. Mills Ave.
Monday, May 19
Tuesday, May 20
HIGH SCHOOL GRADUATIONS
Monday, May 19
Friday, May 30
Saturday, May 31
Sunday, June 1
Tuesday, June 3
Wednesday, June 4
Friday, June 6
Saturday, June 7
Monday, June 9
Tuesday, June 10
Wednesday, June 11
El Paso CBP Officers Apprehend Woman Transporting Fentanyl
TBBhttps://texasborderbusiness.com/el-paso-cbp-officers-apprehend-woman-transporting-fentanyl/
Texas Border BusinessEL PASO, Texas – U.S. Customs and Border Protection officers working at the Paso Del Norte international crossing in El Paso seized 113 grams of fentanyl May 7. The drugs were hidden in the vagina of a 40-year-old female U.S. citizen pedestrian border crosser.“This is an exceptionally dangerous practice and could be lethal if the packaging were to fail during transport,” said CBP El Paso Port Director Ray Provencio. “It is best to not engage in smugg...
Texas Border Business
EL PASO, Texas – U.S. Customs and Border Protection officers working at the Paso Del Norte international crossing in El Paso seized 113 grams of fentanyl May 7. The drugs were hidden in the vagina of a 40-year-old female U.S. citizen pedestrian border crosser.
“This is an exceptionally dangerous practice and could be lethal if the packaging were to fail during transport,” said CBP El Paso Port Director Ray Provencio. “It is best to not engage in smuggling activity, but especially this form. It is risky on many levels.”
The events leading to the PDN seizure began just before a.m. when CBP officers selected the woman for a secondary exam. During the inspection, the woman told CBP officers she had a foreign object concealed in her body.
The woman was transported to a medical facility for an exam which confirmed the presence of an object internally concealed. Medical staff successfully removed the drug-filled package. No additional anomalies were spotted during a subsequent exam.
The woman was returned to the port of entry where she was arrested and turned over to Homeland Security Investigations special agents to face federal charges associated with the failed smuggling attempt.
Texas Border Business
EL PASO, Texas – U.S. Customs and Border Protection Agriculture Specialists assigned to the Paso Del Norte international crossing seized 25 large rolls of prohibited pork bologna, two packages of pork ham, and 16 rolls of pork chorizo on May 8.
The discovery was made just before 8 p.m. when a 61-year-old male driving a 2024 Mazda CX-50 presented himself for inspection via the vehicle lanes at the port. After obtaining a negative declaration for fruits, vegetables, and meat products, a CBP officer at the primary booth spotted multiple rolls of meat under the floor mats.
The driver was referred for a secondary agriculture inspection. During the secondary exam, CBP Agriculture Specialists located 275 pounds of bologna, 17.6 pounds of pork ham, and seven pounds of pork chorizo hidden in various locations in the vehicle. The prohibited pork products were seized and destroyed by CBP per U.S. Department of Agriculture regulations.
The seizure marks the second time the individual was caught attempting to smuggle pork bologna from Mexico to the U.S. at the El Paso port of entry. The man was previously assessed a $1,000 penalty after CBP agriculture specialists discovered 30 rolls of bologna in the vehicle he was driving.
“It is important that members of the traveling public clearly understand that pork products have the potential to introduce foreign animal diseases to the U.S. The impact to the U.S. economy and to our agriculture industry could be devastating,” said CBP El Paso Director Field Operations Hector A. Mancha. “Travelers should not try to cross pork products from Mexico to the U.S. If they are unsure, it is best for travelers to declare any items acquired abroad to help CBP stop the introduction of potentially harmful products.”
The smuggling case is being referred to USDA Investigative and Enforcement Services who enforce alleged violations related to animal and plant issues. CBP is also exploring civil penalties which may be applied.
The USDA and the Department of Homeland Security are partners in the effort to protect American agriculture against the introduction of pests and diseases at our nation’s ports of entry. Undeclared prohibited agriculture items will be confiscated and can result in a civil penalty for failure to declare.
El Paso, TX – Fatal Multi-Vehicle Crash Involving Semi-Truck on North Desert Blvd
Police Accident Reports (888) 657-1460https://localaccidentreports.com/el-paso-tx-fatal-multi-vehicle-crash-involving-semi-truck-on-north-desert-blvd/
El Paso, TX (May 8, 2025) – A devastating crash involving a semi-truck and multiple vehicles occurred early Thursday morning in El Paso, resulting in one fatality and multiple injuries. The incident unfolded before 6:21 a.m. along North Desert Blvd near Spur 16 and Transmountain Rd, triggering a massive emergency response and widespread traffic closures.Medics and fire crews worked to assist those suffering from injuries after the collision. According to officials, the semi-truck struck several vehicles, sparking a fire t...
El Paso, TX (May 8, 2025) – A devastating crash involving a semi-truck and multiple vehicles occurred early Thursday morning in El Paso, resulting in one fatality and multiple injuries. The incident unfolded before 6:21 a.m. along North Desert Blvd near Spur 16 and Transmountain Rd, triggering a massive emergency response and widespread traffic closures.
Medics and fire crews worked to assist those suffering from injuries after the collision. According to officials, the semi-truck struck several vehicles, sparking a fire that complicated rescue operations. In total, eleven vehicles were involved in the pileup. Five individuals were transported to the hospital, while tragically, one person was pronounced dead at the scene.
Due to the severity of the crash, the Texas Department of Transportation closed all lanes in both directions on Spur 16 at Talbot, along North and South Desert Blvd at Transmountain Rd, and along Transmountain Rd to the intersection of Interstate 10. First responders and traffic investigators remained at the scene for several hours as they worked to determine the sequence of events and remove debris from the roadway.
Our thoughts are with those affected by this tragic accident.
Dangers of Multi-Vehicle Truck Crashes in West Texas
Crashes involving commercial trucks and multiple passenger vehicles are among the most dangerous types of roadway incidents. In West Texas, where highways like North Desert Blvd serve as major freight corridors, the risk of such accidents increases significantly, particularly during high-traffic hours.
Semi-trucks carry substantial momentum, and when involved in a crash, the consequences are often catastrophic. In this case, the additional element of a vehicle fire further endangered those involved and complicated rescue efforts. According to the Texas Department of Transportation, over 39,000 commercial vehicle crashes occurred statewide in 2024, with many resulting in severe injuries or fatalities.
El Paso’s position along key transport routes like I-10 and Transmountain Rd makes it especially vulnerable to these types of incidents. Accidents involving large trucks frequently stem from driver fatigue, brake failure, or following too closely—any of which can lead to chain-reaction collisions like the one seen this morning.
Victims of truck-involved crashes often face long recovery periods, extensive medical bills, and complicated insurance disputes. It’s important for drivers to maintain extra caution when traveling near commercial vehicles—avoiding blind spots, allowing more space for sudden stops, and being mindful of merging areas.
If you or someone you know has been injured in a crash, reach out to Local Accident Reports for assistance.
Disclaimer:

Disclaimer:
This website publishes news articles that contain copyrighted material whose use has not been specifically authorized by the copyright owner. The non-commercial use of these news articles for the purposes of local news reporting constitutes "Fair Use" of the copyrighted materials as provided for in Section 107 of the US Copyright Law.

Service Areas
- Call Center Company in El Paso, TX
- The ABC Marketing Services Difference
- Call Center Company for Cold Calling
- Call Center Company for Appointment Setting
- Call Center Company for Outbound Calls
- Call Center Company for Collections
- Call Center Company for Help Desk
- Call Center Company for Technical Support
- Call Center Company for Customer Support
- Call Center Company for Marketing Research
- Call Center Company for Surveys
