Let's Talk 1-866-552-3118Call Center Company in Dayton, OH
You don't have to be an all-A student from University of Dayton near Dayton to know that exceptional customer service and effective communication are more important than ever in today's environment. With a multitude of platforms available for customer engagement, companies and industries of all kinds are feeling compelled to elevate their client support.
In fact, savvy business leaders are exploring ways to cut costs by outsourcing their inbound and outbound voice services, along with the email and chat support that are crucial to daily operations. If your company is ready to enhance customer experience, retain and grow its client base, increase brand visibility, and outpace competitors, consider collaborating with ABC Marketing Services Services to take the next step.
Years of Experience
- Call Center Company in Dayton, OH
- The ABC Marketing Services Difference
- Call Center Company for Appointment Setting
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Help Desk
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Technical Support
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Marketing Research
- What Industries Benefit from Marketing Research Services from ABC Marketing Services?
- Call Center Company for Surveys
- Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services
The ABC Marketing Services Difference
For over 20 years, our call center company in Dayton, OH has been providing innovative solutions to help you engage with your markets across the U.S., Canada, and beyond. We've successfully launched hundreds of campaigns for a number of needs, including:
Help Desk
Customer Care
Technical Support
Surveys
Appointment Setting
Outbound Sales
Lead Generation
We recognize that choosing to partner with a call center for customer care and product support is a significant commitment. We also understand how challenging it can be to transition from another call center provider. That's why, as your trusted partner, we're dedicated to guiding you through this process every step of the way.
When you collaborate with ABC Marketing Services, you gain access to a team of experts who are ready to support your customers as if they were their own. Unlike other call center companies, we offer services that are fully customized to meet the unique needs of your business. Our centers are close to the U.S., in user-friendly destinations in Mexico, Belize, El Salvador, and Brazil, where our pricing is 50% lower than standard rates, and we can handle projects in Spanish, English, Portuguese, and other languages.
What Industries Does ABC Marketing Services Target?
If you own a business, you're probably wondering whether we serve the industry in which you work. We're proud to serve many businesses in a number of different industries, including:
Agriculture & Agribusiness- Automotive & Transportation
- Business Services & Consulting
- Construction & Engineering
- E-Commerce & Retail
- Education & E-Learning
- Energy & Utilities
- Financial Services & Banking
- Government & Public Sector
- Healthcare & Medical Services
- Hospitality & Travel
- Human Resources & Staffing
- Information Technology (IT) & Software Development
- Insurance
- Legal & Law Firms
- Logistics & Supply Chain
- Manufacturing & Industrial
- Marketing & Advertising
- Media & Entertainment
- Nonprofit & Charitable Organizations
- Real Estate & Property Management
- Security & Surveillance
- Telecommunications
- Waste Management & Environmental Services
- Plastic surgery clinics
The bottom line? Our key motivator is your success. Let's talk today about your business objectives. Once we understand your business and your goals, we'll help you achieve the results you want with the help of reliable call center pros. Now that you know more about ABC Marketing Services, let's take a deeper dive into the most popular call center services we provide.
Call Center Company for Appointment Setting
Could you imagine booking an appointment at Danbury Huber Heights in Dayton, only for their team to make a mistake and lose the reservation you made? Chances are you'd be mad. The same goes for your company when one of your customers books an appointment, and it's lost or delayed.
We recognize how time-consuming appointment setting can be for your business. That's where ABC Marketing Services comes in. We're one of the top call center companies providing appointment-setting services in the U.S. We specialize in offering customized solutions for businesses aiming to simplify their scheduling and improve customer engagement. Our goal is to help companies like yours stay organized and concentrate on what truly counts—achieving growth and success.
Why Hire a Call Center Company in Dayton, OH for Appointment Setting?
Partnering with a knowledgeable call center for appointment setting can help you save time, cut costs, and minimize stress. Plus, your business can avoid expenses such as equipment, overhead, setup time, and training, all while enhancing your profits and sales.
Some additional benefits of working with ABC Marketing Services for appointment setting include:
- 24/7 Service
Focus More Time on Your Business
Correct Difficult Staffing Problems
Communicate with Customers Effectively
Grow Your Company
More
What Industries Benefit from ABC Appointment Setting Services?
Leaders in industries like Automotive & Transportation and Agriculture & Agribusiness find appointment setting services from ABC Marketing Services to be highly effective. Our appointment setting services help improve customer service, generate sales, and provide tech support for businesses such as:
Farm Supply Distributors- Equipment Manufacturers
- Organic Farms
- Car Dealerships
- Trucking & Logistics Companies
- More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Automotive & Transportation and Agriculture & Agribusiness.
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Business Services & Consulting and Construction & Engineering.
Call Center Company for Help Desk
Outsourcing your help desk allows your customer service department to operate 24 hours a day. Our call center company in Dayton, OH can offer tier-1 technical support or serve as backup for your in-house help desk team. Simplify your support process and focus on growing your business, instead of dealing with help desk nightmares.
What Makes ABC Marketing Services the Best Choice for Outsourced Help Desk Services?
If you're worried about the high costs and hassles of Help Desk, look no further than our call center company for help. Help desk services from ABC Marketing Services include:
Some of the most competitive rates and flexible pricing options available, catering to a wide variety of needs, from fully dedicated agents to shared options priced by subscriber, call, or device.
A strong, purpose-driven service attitude. Like we stay ready for action with extensive help desk experience, available from 12/5 to 24/7 through phone, text, email, and live chat.
Secure and redundant call center infrastructure.
Bilingual Spanish/English and Portuguese/English agents, all fully trained with extremely low attrition.
Whether you're looking to integrate chat or email into your Help Desk services or hand over your operations for a fully managed system, ABC Marketing Services can help.
What Industries Benefit from Help Desk Services from ABC Marketing Services?
Leaders in industries like E-Commerce & Retail and Education & E-Learning find outsourced help desk services from ABC Marketing Services to be highly effective. Our help desk services improve customer service, generate sales, and provide support for businesses and organizations like:
- Online Learning Platforms
- Private Schools
- Online Stores
- Fashion Brands
- More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Education & E-Learning E-Commerce and Retail.
Call Center Company for Technical Support
ABC Marketing Services is a call center company known for its tech support - so much so that we offer two different tiers to accommodate our customers.
Standard Tech Support
For Basic Tier 1 Tech Support, our agent collects your customer's information and analyzes it to identify and resolve issues using established procedures. Typically, a Tier 1 agent works under the close supervision of a senior technician from your staff. Sometimes, your tech support needs can be integrated with the PTS offerings listed below, generating revenue for your company.
Premium Tech Support (PTS)
Our all-in-one, customizable Premium Technical Support (PTS) solution offers exceptional tech support for all the connected devices and services used by your customers. There's no requirement for you to create your own offering. This comprehensive solution comes with all the necessary call center resources, software, technology, and operational expertise. You just need to promote your PTS program to your customers.
A few of the reasons why customers choose our tech support services include:
Market-Leading Results
We help your company achieve better customer experiences and higher ROI.
Problem Solving
We help you deliver superior tech support experience via immediate live support and 24/7 problem-solving skills.
Available Customer Protection
Bundle additional services like device protection, Internet security, online backup, and other third-party services as part of a single PTS subscription.
What Industries Benefit from Tech Support Services from ABC Marketing Services?
Leaders in industries like Energy & Utilities and Financial Services & Banking find technical support services from ABC Marketing Services to be highly effective. Our technical support services improve customer service, generate sales, and provide support for businesses and organizations like:
- Water & Electric Providers
- Solar Energy Firms
- Investment Companies
- Insurance Firms
- More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Government & Public Sector and Healthcare & Medical.
Call Center Company for Marketing Research
Marketing research, encompassing social and opinion studies, involves the organized collection of data regarding individuals or organizations through statistical techniques and applied social science methods. This approach provides valuable insights to inform market decisions. As an integral part of any business strategy, having the right research is fundamental for sustaining your company's competitive edge - and ABC Marketing Services can help.
What Sets ABC Marketing Services Apart from Other Research Group Providers?
If business growth is on the menu this year, you've got to make informed decisions, and marketing research is one of the best ways to achieve that goal. Contact ABC Marketing Services to learn more about our marketing research services.
What Industries Benefit from Marketing Research Services from ABC Marketing Services?
Leaders in industries like Hospitality & Travel and IT & Software Development find marketing research services from ABC Marketing Services to be highly effective. Our marketing research services improve customer service, generate sales, and provide support for businesses and organizations like:
- Hotels
- Travel Agencies
- Tech Startups
- IT Consulting Firms
- More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Hospitality & Travel and IT & Software Development.
Call Center Company for Surveys
Conducting outbound market research and distributing customer surveys are excellent ways to gain insights into your consumers, allowing you to enhance your products or services. Relying on trial and error can be costly. Let our call center agents assist you in making informed decisions and assessing adoption rates before launching anything new.
At ABC Marketing Services, we have the capacity to create both small and large-scale surveys. Our clients frequently report the benefits of using surveys. Some of those benefits include:
Surveys hold significant power. By tapping into the insights our call center gathers from consumers, we can assist you in developing new products and services or fine-tuning your existing offerings. Ready to discover how ABC Marketing Services can support your company? Give us a shout. We'll take the time to understand your needs and provide a tailored proposal just for you.
What Industries Benefit from Surveys from ABC Marketing Services?
Leaders in industries like Insurance and Logistics & Supply Chain find surveys from ABC Marketing Services to be highly effective. Our surveys help improve customer service, generate sales, and provide support for businesses and organizations like:
- Health Insurance Providers
- Auto Insurance Companies
- Warehousing Companies
- 3PL Providers
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Hospitality & Travel and IT & Software Development.
Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services
As a leading call center company in Dayton, OH, we know that innovative, custom service is what you need to succeed. That's why, since 1996, ABC Marketing Services has led the way in providing cost-conscious yet effective call center solutions for businesses like yours. From telemarketing and help desk services to lead generation and premium tech support, we can help. We've got the tools and resources to keep your company competitive and your customers happy. Contact us today to learn more about our unique call center services
Latest News in Dayton, OH
‘A big loss’: Church steeple, roof collapse in massive Maria Stein fire
Evan Baleshttps://www.wdtn.com/top-stories/black-smoke-visible-from-maria-stein-church-fire/
DAYTON, Ohio (WDTN) — Firefighters from nearly 20 departments spent Thursday evening battling a fire that engulfed a church in Mercer County.Joe Hartings, fire chief of Chickasaw Volunteer Fire Department, told 2 NEWS dispatchers received a call at 2:36 p.m. for a possible structure fire in the 8500 block of State Route 119.After dispatchers received the call, the Mercer County Sheriff’s Office alerted those in the area to avoid the roadway near St. Johns...
DAYTON, Ohio (WDTN) — Firefighters from nearly 20 departments spent Thursday evening battling a fire that engulfed a church in Mercer County.
Joe Hartings, fire chief of Chickasaw Volunteer Fire Department, told 2 NEWS dispatchers received a call at 2:36 p.m. for a possible structure fire in the 8500 block of State Route 119.
After dispatchers received the call, the Mercer County Sheriff’s Office alerted those in the area to avoid the roadway near St. Johns Road.
“When we arrived, we had fire running across the whole top of the church and off the roof,” said Hartings.
Individuals were reportedly working to place new shingles on the roof of the St. John the Baptist Church when one person noticed white smoke and heat from the top of the building, according to Hartings.
Hartings told 2 NEWS that firefighters were initially sent inside to battle the flames, but the fire was so intense, crews had to fall back and use a defensive strategy.
“The roof has fallen in and everything is down on the inside,” said Hartings.
For the 135-year-old building, structural integrity was a primary concern. Firefighters say they had a problem fighting the flames because they didn’t have a ladder truck tall enough to put out the fire just below the steeple, leaving it to collapse after being engulfed in flames.
Officials say no one was believed to have been inside at the time of the fire, and no injuries were reported.
Now, the community of Maria Stein is left to grapple with losing an iconic piece of their town that has been standing for over a century.
“Devastating, made me sick to my stomach to see it, our church,” said Joyce Brackman, attended church at St. John the Baptist for 36 years. “Never, never thought my whole life I would see our church go up in flames like that.”
Many in the small town community got married in this very church, and are now devastated to see the building so severely damaged.
“This is, it’s going to be a big loss for the community,” said Megan Wuebker, married at St. John the Baptist. “Inside, it’s pretty, we got pictures, it’s really pretty.”
The Archdiocese of Cincinnati issued a statement following the news of the fire:
I was deeply saddened to hear of the fire this afternoon at our beloved St. John the Baptist Church in Maria Stein. While the fire appears to have caused great damage, I am confident that the faith of this community remains strong. Please know that I am holding each of you in prayer during this time of sorrow and loss. I will remain united with you in prayer in the coming days, months and beyond. May Christ, our light in every darkness, bring each of you comfort, strength and peace.”
Archbishop Robert G. Casey
The Ohio State Fire Marshal will investigate to determine a damage estimate and the official cause of the fire.
Return of smoke Friday prompts mutual aid response
2 NEWS was live from Maria Stein Friday morning, covering the damage to St. John the Baptist Church, as well as the impact the fire has had on the community according to its residents.
Photos of the damage after the fire from inside the building
Photos of the damage via Ohio Red Photography.
2 NEWS will continue to share updates as we learn more.
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dispatch.comhttps://www.dispatch.com/story/news/state/2025/05/24/nato-conference-downtown-dayton-ohio-protest-rally/83840074007/
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Dayton festivals: A guide to 2025 summer fun in the region
Alex Cutlerhttps://www.daytondailynews.com/what-to-do/dayton-summer-festivals-guide-may-to-september-2025/6MUMQI4XWRHNZIZ573WNVZP4NE/
Location: Greene County Expo Center and Fairgrounds: 120 Fairground Road, XeniaDescription: A celebration of cultures from across the globe, A World A’Fair will feature dozens of vendors selling authentic dishes and drinks from their home country. The festival will also feature a variety of live shows throughout the weekend.Explore...
Location: Greene County Expo Center and Fairgrounds: 120 Fairground Road, Xenia
Description: A celebration of cultures from across the globe, A World A’Fair will feature dozens of vendors selling authentic dishes and drinks from their home country. The festival will also feature a variety of live shows throughout the weekend.
????Spring Fest in the Burg
When: May 16-18
Location: Riverfront Park: 1 Water St., Miamisburg
Description: Voted “Best Annual Festival” by our readers last year, Spring Fest in the Burg will celebrate the season with food vendors, live music, carnival rides and more. There will also be a parade the morning of May 16. The event is run by a non-profit dedicated to helping the community with local projects and scholarships.
????Centerville Merchant Market
When: Noon-5 p.m. May 18
Location: St. Leonard: 8100 Clyo Road, Centerville
Description: Over 100 local craft vendors, food trucks and artists will attend Centerville’s Merchant Market this summer. Parking will be available on site, and a shuttle will assist those with mobility needs.
ExploreMore info: Best of Dayton 2024 winners: Recreation category
????Cheese Fest
When: 3-10 p.m. May 24
Location: 10400 Innovation Drive, Miamisburg
Description: Austin Landing will celebrate all things cheese with food vendors, live music, fireworks and more at Cheese Fest this summer. Guests are encouraged to bring their own lawn chairs.
????Passport to the MetroParks
When: 6-9 p.m. May 30
Location: RiverScape MetroPark: 225 E. Monument Ave., Dayton
Description: Guests will receive a preview of Five Rivers MetroPark’s summer offerings at Passport to Metroparks this May. As guests learn about upcoming activities and events, they will receive stamps to fill out a provided passport. There will also be food trucks, prizes, live music and other festivities.
????St. Helen Spring Festival
When: June 6-8
Location: 5806 Burkhardt Road, Dayton
Description: St. Helen’s Spring Festival will offer a menu of craft beer, frozen margaritas, cabbage rolls, pizza, kettle corn and more. Carnival rides and games will also be available during the event.
????Troy Strawberry Festival
When: June 7-8
Location: 510 W. Water St., suite 110, Troy
Description: One of the area’s most popular events, the Troy Strawberry Festival has been celebrated for nearly 50 years. At the event, guests can enter a 5K or 10K, join a cruise in, check out local vendors and more.
????Jewish Cultural Festival
When: 11 a.m.-6 p.m. June 8
Location: 130 Riverside Drive, Dayton
Description: Temple Israel’s Jewish Cultural Festival will teach guests about the history and practices of Judaism through ritual demonstrations, live music, crafts and more.
????St. Christopher Summer Festival
When: June 13-15
Location: 435 E. National Road, Vandalia
Description: At the St. Christopher Summer Festival, guests will be able to go on rides, play bingo and gamble. There will also be food, drinks and live music.
????Versailles Poultry Days
When: June 13-15
Location: 459 S. Center St., Versailles
Description: The 74th annual Versailles Poultry Days will feature food, tractor rides, contests and more. This year, the festival’s theme is “PoultryMania” and a parade will also be at 11 a.m. June 14.
????Canal Music Fest
When: 6 p.m. June 14
Location: City Park: the corner of North Third St. and Parkwood Drive, Tipp City
Description: Featuring special guests Stranger and Barracuda- America’s Heart Tribute, the Canal Music Fest is a free, family-friendly event celebrating local bands. Food trucks, such as Raging Bull Pizza and Kona Ice, will be in attendance.
????Dayton Seafood Fest
When: 11 a.m.-6 p.m. June 15
Location: 905 E. Third St., Dayton
Description: To celebrate 12 years of Dayton Food Truck Rallies, the organization will host several events during the year, including the Dayton Seafood Fest. Seafood of all kind will be offered, such as lobster, crab and fish.
????Celtic Fest Ohio
When: 11 a.m.-10 p.m. June 14
Location: Ohio Renaissance Festival Park: 10542 E. Ohio 73, Waynesville
Description: Featuring headliners such as Albannach, The Drowsy Lads, Jameson’s Folly and more, Celtic Fest Ohio will celebrate Irish culture on the grounds of the Ohio Renaissance Festival. Food will be available for purchase, and beer will be provided by Guinness. Local vendors will also be in attendance, selling items such as chainmail, garlands, leather products and more.
????Americana Festival
When: July 3-4
Location: Centerville
Description: Celebrating the Fourth of July, the Americana Festival will offer activities throughout Centerville. These include a street fair, fireworks show, auto show, 5K run/walk and community concert.
????United Irish of Dayton Celtic Festival
When: July 25-27
Location: RiverScape MetroPark: 111 E. Monument Ave., Dayton
Description: At its free Celtic Festival, the United Irish of Dayton will host a vendor market, Irish piping workshop, live music and more. Attendees can also sign up for a 5K or 10K, with a course following the Great Miami River Recreation Trail.
????Art in the City
When: 1-7 p.m. Aug. 2
Location: Downtown Dayton
Description: The Downtown Dayton Partnership’s Art in the City event will bring together local artists of all disciplines. There will be multiple live shows and demonstrations, hands-on activities and a showcase of chalk artwork from local creators. A new event will take place year, titled “the Great Dayton Cake Off.”
????Germanfest Picnic
When: Aug. 8-10
Location: 1400 E. Fifth St., Dayton
Description: Featuring all the Gemuetlichkeit (German for something pleasant or friendly) guests expect, the Germanfest Picnic will offer an auto show, craft vendors and more. There will also be a variety of traditional German food and drink.
????Dayton Porchfest
When: 12:15-6:45 p.m. Aug. 16
Location: St. Anne’s Hill, Dayton
Description: Celebrating the diversity of Dayton’s music scene, Porchfest will feature mini concerts played throughout the historic district of St. Anne’s Hill. Several bands are scheduled to perform, including the T.R.S.S Drum Corps.
????ArtFest on Main
When: 10 a.m.-5 p.m. Aug. 23
Location: South Main Street., Springboro
Description: Springboro’s annual ArtFest on Main event will feature a variety of local vendors and artists for guests to purchase from. There will also be a number of activities, including a juried art show.
????Taco and Nacho Fest
When: 3-10 p.m. Aug. 23
Location: 10400 Innovation Drive, Miamisburg
Description: Over 15 food and craft vendors will be attending the third annual Taco and Nacho Fest at Austin Landing. During the event, guests will also be able to enjoy drinks at the nearby beer garden.
????Dayton Greek Festival
When: Sept. 5-7
Location: 500 Belmont Park N., Dayton
Description: The Dayton Greek Festival will be held the weekend following Labor Day. More details are forthcoming.
????Dayton Pickle Fest
When: 11 a.m.-6 p.m. Sept. 21
Location: 905 E. Third St., Dayton
Description: Dayton Food Truck Rally will close out the summer with an event dedicated to pickles. For those not interested in the snack, the various food trucks set to attend will also offer their fan-favorites.
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