Let's Talk 1-866-552-3118Call Center Company in Dayton, OH
You don't have to be an all-A student from University of Dayton near Dayton to know that exceptional customer service and effective communication are more important than ever in today's environment. With a multitude of platforms available for customer engagement, companies and industries of all kinds are feeling compelled to elevate their client support.
In fact, savvy business leaders are exploring ways to cut costs by outsourcing their inbound and outbound voice services, along with the email and chat support that are crucial to daily operations. If your company is ready to enhance customer experience, retain and grow its client base, increase brand visibility, and outpace competitors, consider collaborating with ABC Marketing Services Services to take the next step.
Years of Experience
- Call Center Company in Dayton, OH
- The ABC Marketing Services Difference
- Call Center Company for Appointment Setting
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Help Desk
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Technical Support
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Marketing Research
- What Industries Benefit from Marketing Research Services from ABC Marketing Services?
- Call Center Company for Surveys
- Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services
The ABC Marketing Services Difference
For over 20 years, our call center company in Dayton, OH has been providing innovative solutions to help you engage with your markets across the U.S., Canada, and beyond. We've successfully launched hundreds of campaigns for a number of needs, including:
Help Desk
Customer Care
Technical Support
Surveys
Appointment Setting
Outbound Sales
Lead Generation
We recognize that choosing to partner with a call center for customer care and product support is a significant commitment. We also understand how challenging it can be to transition from another call center provider. That's why, as your trusted partner, we're dedicated to guiding you through this process every step of the way.
When you collaborate with ABC Marketing Services, you gain access to a team of experts who are ready to support your customers as if they were their own. Unlike other call center companies, we offer services that are fully customized to meet the unique needs of your business. Our centers are close to the U.S., in user-friendly destinations in Mexico, Belize, El Salvador, and Brazil, where our pricing is 50% lower than standard rates, and we can handle projects in Spanish, English, Portuguese, and other languages.
What Industries Does ABC Marketing Services Target?
If you own a business, you're probably wondering whether we serve the industry in which you work. We're proud to serve many businesses in a number of different industries, including:
Travel Industry
Medical Industry
Mortgage Industry
Banking Industry
Software Industry
Doctors Offices
Dentist Offices
Retail Stores
More
The bottom line? Our key motivator is your success. Let's talk today about your business objectives. Once we understand your business and your goals, we'll help you achieve the results you want with the help of reliable call center pros. Now that you know more about ABC Marketing Services, let's take a deeper dive into the most popular call center services we provide.
Call Center Company for Appointment Setting
Could you imagine booking an appointment at Danbury Huber Heights in Dayton, only for their team to make a mistake and lose the reservation you made? Chances are you'd be mad. The same goes for your company when one of your customers books an appointment, and it's lost or delayed.
We recognize how time-consuming appointment setting can be for your business. That's where ABC Marketing Services comes in. We're one of the top call center companies providing appointment-setting services in the U.S. We specialize in offering customized solutions for businesses aiming to simplify their scheduling and improve customer engagement. Our goal is to help companies like yours stay organized and concentrate on what truly counts—achieving growth and success.
Why Hire a Call Center Company in Dayton, OH for Appointment Setting?
Partnering with a knowledgeable call center for appointment setting can help you save time, cut costs, and minimize stress. Plus, your business can avoid expenses such as equipment, overhead, setup time, and training, all while enhancing your profits and sales.
Some additional benefits of working with ABC Marketing Services for appointment setting include:
- 24/7 Service
Focus More Time on Your Business
Correct Difficult Staffing Problems
Communicate with Customers Effectively
Grow Your Company- More
What Industries Benefit from ABC Appointment Setting Services?
Leaders in industries like Automotive & Transportation and Agriculture & Agribusiness find appointment setting services from ABC Marketing Services to be highly effective. Our appointment setting services help improve customer service, generate sales, and provide tech support for businesses such as:
Farm Supply Distributors- Equipment Manufacturers
- Organic Farms
- Car Dealerships
- Trucking & Logistics Companies
- More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Automotive & Transportation and Agriculture & Agribusiness.
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Business Services & Consulting and Construction & Engineering.
Call Center Company for Help Desk
Outsourcing your help desk allows your customer service department to operate 24 hours a day. Our call center company in Dayton, OH can offer tier-1 technical support or serve as backup for your in-house help desk team. Simplify your support process and focus on growing your business, instead of dealing with help desk nightmares.
What Makes ABC Marketing Services the Best Choice for Outsourced Help Desk Services?
If you're worried about the high costs and hassles of Help Desk, look no further than our call center company for help. Help desk services from ABC Marketing Services include:
Some of the most competitive rates and flexible pricing options available, catering to a wide variety of needs, from fully dedicated agents to shared options priced by subscriber, call, or device.
A strong, purpose-driven service attitude. Like we stay ready for action with extensive help desk experience, available from 12/5 to 24/7 through phone, text, email, and live chat.
Secure and redundant call center infrastructure.
Bilingual Spanish/English and Portuguese/English agents, all fully trained with extremely low attrition.
Whether you're looking to integrate chat or email into your Help Desk services or hand over your operations for a fully managed system, ABC Marketing Services can help.
What Industries Benefit from Help Desk Services from ABC Marketing Services?
Leaders in industries like E-Commerce & Retail and Education & E-Learning find outsourced help desk services from ABC Marketing Services to be highly effective. Our help desk services improve customer service, generate sales, and provide support for businesses and organizations like:
- Online Learning Platforms
- Private Schools
- Online Stores
- Fashion Brands
- More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Education & E-Learning E-Commerce and Retail.
Call Center Company for Technical Support
ABC Marketing Services is a call center company known for its tech support - so much so that we offer two different tiers to accommodate our customers.
Standard Tech Support
For Basic Tier 1 Tech Support, our agent collects your customer's information and analyzes it to identify and resolve issues using established procedures. Typically, a Tier 1 agent works under the close supervision of a senior technician from your staff. Sometimes, your tech support needs can be integrated with the PTS offerings listed below, generating revenue for your company.
Premium Tech Support (PTS)
Our all-in-one, customizable Premium Technical Support (PTS) solution offers exceptional tech support for all the connected devices and services used by your customers. There's no requirement for you to create your own offering. This comprehensive solution comes with all the necessary call center resources, software, technology, and operational expertise. You just need to promote your PTS program to your customers.
A few of the reasons why customers choose our tech support services include:
Market-Leading Results
We help your company achieve better customer experiences and higher ROI.
Problem Solving
We help you deliver superior tech support experience via immediate live support and 24/7 problem-solving skills.
Available Customer Protection
Bundle additional services like device protection, Internet security, online backup, and other third-party services as part of a single PTS subscription.
What Industries Benefit from Tech Support Services from ABC Marketing Services?
Leaders in industries like Energy & Utilities and Financial Services & Banking find technical support services from ABC Marketing Services to be highly effective. Our technical support services improve customer service, generate sales, and provide support for businesses and organizations like:
- Water & Electric Providers
- Solar Energy Firms
- Investment Companies
- Insurance Firms
- More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Government & Public Sector and Healthcare & Medical.
Call Center Company for Marketing Research
Marketing research, encompassing social and opinion studies, involves the organized collection of data regarding individuals or organizations through statistical techniques and applied social science methods. This approach provides valuable insights to inform market decisions. As an integral part of any business strategy, having the right research is fundamental for sustaining your company's competitive edge - and ABC Marketing Services can help.
What Sets ABC Marketing Services Apart from Other Research Group Providers?
If business growth is on the menu this year, you've got to make informed decisions, and marketing research is one of the best ways to achieve that goal. Contact ABC Marketing Services to learn more about our marketing research services.
What Industries Benefit from Marketing Research Services from ABC Marketing Services?
Leaders in industries like Hospitality & Travel and IT & Software Development find marketing research services from ABC Marketing Services to be highly effective. Our marketing research services improve customer service, generate sales, and provide support for businesses and organizations like:
- Hotels
- Travel Agencies
- Tech Startups
- IT Consulting Firms
- More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Hospitality & Travel and IT & Software Development.
Call Center Company for Surveys
Conducting outbound market research and distributing customer surveys are excellent ways to gain insights into your consumers, allowing you to enhance your products or services. Relying on trial and error can be costly. Let our call center agents assist you in making informed decisions and assessing adoption rates before launching anything new.
At ABC Marketing Services, we have the capacity to create both small and large-scale surveys. Our clients frequently report the benefits of using surveys. Some of those benefits include:
Surveys hold significant power. By tapping into the insights our call center gathers from consumers, we can assist you in developing new products and services or fine-tuning your existing offerings. Ready to discover how ABC Marketing Services can support your company? Give us a shout. We'll take the time to understand your needs and provide a tailored proposal just for you.
What Industries Benefit from Surveys from ABC Marketing Services?
Leaders in industries like Insurance and Logistics & Supply Chain find surveys from ABC Marketing Services to be highly effective. Our surveys help improve customer service, generate sales, and provide support for businesses and organizations like:
- Health Insurance Providers
- Auto Insurance Companies
- Warehousing Companies
- 3PL Providers
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Hospitality & Travel and IT & Software Development.
Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services
As a leading call center company in Dayton, OH, we know that innovative, custom service is what you need to succeed. That's why, since 1996, ABC Marketing Services has led the way in providing cost-conscious yet effective call center solutions for businesses like yours. From telemarketing and help desk services to lead generation and premium tech support, we can help. We've got the tools and resources to keep your company competitive and your customers happy. Contact us today to learn more about our unique call center services
Latest News in Dayton, OH
AES Ohio auction results point to higher electric prices for customers
Thomas Gnauhttps://www.daytondailynews.com/local/aes-ohio-auction-results-points-to-higher-electric-prices/BFYWKCF7CJDBLEPX2RWL3C3TXU/
That means the price of electricity for AES Ohio customers from June 2025 to May 2026 will rise 0.625 cents per kWh (kilowatt hour).All other factors being equal, a .625 cent increase at 811 kWh of power usage would mean a $5.06 increase in an AES Ohio customer’s monthly bill.According to the U.S. Energy Information Agency, the average Ohio household consumer used 811 kWh per month in 2023, the latest information available.This auction happened Tuesday.The auction results are relevant to customers who don&rs...
That means the price of electricity for AES Ohio customers from June 2025 to May 2026 will rise 0.625 cents per kWh (kilowatt hour).
All other factors being equal, a .625 cent increase at 811 kWh of power usage would mean a $5.06 increase in an AES Ohio customer’s monthly bill.
According to the U.S. Energy Information Agency, the average Ohio household consumer used 811 kWh per month in 2023, the latest information available.
This auction happened Tuesday.
The auction results are relevant to customers who don’t participate in local government aggregation groups or who enroll directly with suppliers other than AES Ohio (the former Dayton Power & Light).
About 30% of AES Ohio customers take AES Ohio’s energy supply.
Readers may recall that the auction had been delayed from earlier in April until April 29.
Wholesale standard electric service auctions, typically held in November and April, determine the generation price of electricity.
“Generation” or “energy supply” covers the first stage in delivering electricity. It’s one of three parts of an electric bill —generation, transmission and distribution.
About 30% of AES Ohio customers take AES Ohio’s energy supply.
Auctions set the standard service offer for the generation component of the bill.
The auction delay allowed bidders to get additional load data from the utility, becoming better informed during the auction process, the PUCO said earlier this month.
AEP Ohio and FirstEnergy utilities’ wholesale prices are rising a little more than two cents per kWh, Schilling said.
A spokeswoman for AES Ohio said Thursday her company will not have a final new generation rate until May 12.
Some market observers have been concerned that prices are trending up.
“The rising costs of electricity in Ohio are the result of a perfect storm — the globalization of our domestic energy markets, aging infrastructure, rising demand, volatile weather, all coming to a head at the same time and, unfortunately, those higher costs are passed on to us as electric consumers,” said Maha Kashani, senior sales manager at Dublin, Ohio-based retail energy supplier IGS Energy.
Dayton Traffic from the WHIO Traffic Center
WHIO Staffhttps://www.whio.com/traffic/traffic-alert-semi-fire-blocks-lanes-i-70-clark-county/FYLWWDW6PRCXRPYKO3UD7J64VM/
Traffic issues can be reported by calling our newsroom at 937-259-2237 or tweeting @WHIOTraffic.Major Highway IncidentsStreet IncidentsLatest traffic conditions also are available on our traffic map» RELATED: Track the latest wea...
Traffic issues can be reported by calling our newsroom at 937-259-2237 or tweeting @WHIOTraffic.
Major Highway Incidents
Street Incidents
Latest traffic conditions also are available on our traffic map
» RELATED: Track the latest weather conditions on our Live Doppler 7 HD Radar
Cheapest gas prices across the area according to GasBuddy.com:
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Lowest Area Gas Prices
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What to know about this weekend’s flooding in the SW Ohio region
Holly Southerhttps://www.daytondailynews.com/local/what-to-know-about-this-weekends-flooding-in-the-miami-valley/EYGMUZNFJNC53PQTAYRWV4SZMA/
“Some river flooding will linger well into the start of the workweek, with road closures due to high water possible for several days,” the NWS said.The Miami Valley has received at least 3 to 4 inches of rainfall since Friday, Matthew Campbell, a meteorologist for the NWS, said. He added that Sunday shouldn’t add much additional rain to the total, around a tenth or so.“The bulk of the rain is pretty much over. We’re going to have some showers today, but they aren’t going to dump a lot of rain...
“Some river flooding will linger well into the start of the workweek, with road closures due to high water possible for several days,” the NWS said.
The Miami Valley has received at least 3 to 4 inches of rainfall since Friday, Matthew Campbell, a meteorologist for the NWS, said. He added that Sunday shouldn’t add much additional rain to the total, around a tenth or so.
“The bulk of the rain is pretty much over. We’re going to have some showers today, but they aren’t going to dump a lot of rain,” Campbell said.
He added for those who live near the Great Miami River that people should pay attention to the river and the nearest area forecast.
Credit: Nick Graham
“Nothing imminent that we see. It’s just going to be a little bit chilly this week,” Campbell said. “We’re not seeing additional hazardous weather in the near-term coming up.”
He added that people should pay attention to if roads are closed as conditions from the storm may linger, and to where the water is at.
The NWS forecast for the next week involves mostly sunny to sunny skies with smaller chance of rain showers and moderate temperatures in the 50s.
The Miami Conservancy District activated its flood protection system in response to widespread heavy rainfall across the Great Miami River Watershed on Saturday.
The district said as of Saturday, the Great Miami River watershed “received 3.0 to 5.0 inches of rain over the last 72 hours, with 1.50 to 2.50 inches falling in just the last 24 hours.”
As of Sunday, the Great Miami River watershed is at 33.15 feet of water as of 1:30 p.m., according to the MCD river forecast. In the last 24 hours, there has been 0.53 inches of rainfall.
Credit: Nick Graham
The district closed floodgates in Piqua, Troy, West Carrollton, Miamisburg, Middletown and Hamilton. A pump station was also operated in Piqua to manage local water levels. As of Sunday, in a Facebook post by the Miami Conservancy District, two floodgates in Franklin and four floodgates in Miamisburg are now closed.
“Some locations have crested but some areas still rising,” the post said. “We’re working round the clock to stay vigilant and make sure actions are taken when needed.”
All five Miami Conservancy District flood protection dams in Germantown, Englewood, Lockington, Taylorsville and Huffman are storing water to reduce the risk of flooding in downstream areas.
“We had some ponding on roads yesterday as our sewer system reached capacity, so we are asking drivers to exercise cautions in ponded areas,” Lauren Karch, communications coordinator for the city of Troy, said.
“Our engineers said they don’t expect any additional road impacts now that the river level has crested,” Karch added.
The AES Ohio map lists at least seven customers are facing power outages, with 7 in Montgomery County.
“Over last week’s storms, we’ve had restored power to those customers," Mary Ann Kabel, a spokesperson for AES Ohio, said. “Some of the outages depending on where they are, take a little bit longer due to the flooding that we have throughout the service’s territory. It’s really accessing the right roads to get there.”
Kabel said with all weather, people should make sure to have a storm kit and a plan, to stay informed and have their outage number handy so calls can be made to report outages.
“Another thing we always share is safety first, and if you see a downed power line, report it immediately and stay at least 30 feet away or more away from that power line,” Kabel said.
Duke Energy’s Ohio’s outage map indicates less than 12 people are without power for Butler and Hamilton countries.
Director of Public Affairs and Communications John Juech at Duke Energy said storms took down some power lines and poles overnight and crews were out working, and power should be restored this afternoon.
Matt Martin, public affairs and communications manager at Duke Energy, said just under 5,000 outages have been happening throughout this weekend.
He said they’ve had crews ready to respond in case of any more potential severe weather.
“Flooding does impact our ability to work just because we can’t access certain areas until it’s safe to do so,” Martin said.
For Ohio Edison, the map indicates one customer in Clark County is a facing power outage.
“Other than proactively rescheduling the planned outage, I have not seen significant impact to our service in Clark County related to weather today,” Hannah Catlett, a spokesperson for Ohio Edison, said.
In Other News
1 Dayton groups plan positive teen programs for summer months, aim to...2 ‘Finish the job’: DeWine backs plan to ban cellphone use in public...3Are Ohio lawmakers cutting library funding?: What we know now 4 Franklin schools to answer questions on district finances, tax levy...5
WGI Scores 2025: Color Guard Scores From WGI World Championship Semifinals
Caden Sennhttps://www.flomarching.com/articles/14040711-wgi-scores-2025-color-guard-scores-from-wgi-world-championship-semifinals
The 2025 WGI Color Guard World Championships are here, bringing a close to the WGI season as competitors from across the nation make their way to Dayton, Ohio, for one final show.Prelims and semifinals have wrapped up, taking over the entire first two days of the competition. A Class finals concluded Friday night at Dayton Arena.Open and World Class finals will follow on Saturday, April 5.Percussio...
The 2025 WGI Color Guard World Championships are here, bringing a close to the WGI season as competitors from across the nation make their way to Dayton, Ohio, for one final show.
Prelims and semifinals have wrapped up, taking over the entire first two days of the competition. A Class finals concluded Friday night at Dayton Arena.
Open and World Class finals will follow on Saturday, April 5.
Percussion will follow up the Guard action from April 10-12, and Winds will close out the 2025 season with their own World Championships from April 12-13.
With competition well underway, and hundreds of teams vying to be the best they've ever been, here are the scores from the semifinals on Day 2 of the 2025 WGI Guard World Championships.
Apr 3-5, 1:00 PM UTC2025 WGI Guard World Championships
WGI World Championships 2025: WGI Guard Scores On Day 2
Here are the scores from the Semifinal and A Class Final rounds of the WGI Color Guard World Championships in Dayton.
Scholastic World Semifinals
Independent Open Semifinal Scores
Independent World Semifinal Scores
Scholastic A Semifinals Scores
Independent A Semifinals Scores
Scholastic Open Semifinal Scores
WGI World Championships 2025 Scores On Day 1
Here are the scores from the early rounds of the WGI Color Guard World Championships in Dayton.
Independent World Scores
Scholastic World Scores
Independent Open Scores
Scholastic Open Scores
Scholastic A Scores
Independent A Scores
How To Watch WGI World Championships 2025
2025 WGI Guard World Championships & WGI Percussion/Winds World Championships will be streamed LIVE on FloMarching and the FloSports App, along with our 24-hour delayed Rebroadcast available to stream from April 4-6.
Archives, highlights, replays, news and more will be available for all FloSports and FloMarching subscribers for the duration of their subscription.
WGI Color Guard World Championships Schedule 2025
All times Eastern
University of Dayton Arena
Wright State University's Nutter Center
Xavier University Cintas Center
Northern Kentucky University Truist Arena
Dayton Convention Center
University of Dayton Arena
Wright State University's Nutter Center
Northern Kentucky University Truist Arena
Rebroadcast of Thursday Prelims performances
University of Dayton Arena
Rebroadcast of Friday Semifinals/A Class Finals performances
WGI Percussion World Championships Schedule 2025
University of Dayton Arena
Wright State University’s Nutter Center
Truist Arena at Northern Kentucky University
Hobart Arena
University of Dayton Arena
Wright State University’s Nutter Center
Truist Arena at Northern Kentucky University
University of Dayton Arena
WGI Winds World Championships Schedule 2025
Northern Kentucky University’s Truist Arena
University of Dayton Arena
WGI 2025 Rebroadcasts
Missed the show? No problem! Every WGI event that is streamed this season on FloMarching will have an associated REBROADCAST 24 hours after the original air date/time. So if a Regional begins at 9am ET on Saturday, the associated Rebroadcast will air at 9am ET on Sunday. Check out our schedule page for the full list of live broadcasts and Rebroadcasts!
Want More Information?
Get more information about Color Guard, Percussion and Winds shows not streaming on FloMarching by heading over to WGI's website.
Don't Miss The DCI Season On FloMarching
The DCI season begins in June and can be streamed live on FloMarching, including the 2025 DCI World Championships in August. Stay tuned for the full 2025 DCI streaming schedule.
Join the FloMarching Conversation on Social
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Service Areas
- Call Center Company in Dayton, OH
- The ABC Marketing Services Difference
- Call Center Company for Cold Calling
- Call Center Company for Appointment Setting
- Call Center Company for Outbound Calls
- Call Center Company for Collections
- Call Center Company for Help Desk
- Call Center Company for Technical Support
- Call Center Company for Customer Support
- Call Center Company for Marketing Research
- Call Center Company for Surveys
