Let's Talk 1-866-552-3118Call Center Company in Dayton, OH
You don't have to be an all-A student from University of Dayton near Dayton to know that exceptional customer service and effective communication are more important than ever in today's environment. With a multitude of platforms available for customer engagement, companies and industries of all kinds are feeling compelled to elevate their client support.
In fact, savvy business leaders are exploring ways to cut costs by outsourcing their inbound and outbound voice services, along with the email and chat support that are crucial to daily operations. If your company is ready to enhance customer experience, retain and grow its client base, increase brand visibility, and outpace competitors, consider collaborating with ABC Marketing Services Services to take the next step.
Years of Experience
- Call Center Company in Dayton, OH
- The ABC Marketing Services Difference
- Call Center Company for Appointment Setting
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Help Desk
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Technical Support
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Marketing Research
- What Industries Benefit from Marketing Research Services from ABC Marketing Services?
- Call Center Company for Surveys
- Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services
The ABC Marketing Services Difference
For over 20 years, our call center company in Dayton, OH has been providing innovative solutions to help you engage with your markets across the U.S., Canada, and beyond. We've successfully launched hundreds of campaigns for a number of needs, including:
Help Desk
Customer Care
Technical Support
Surveys
Appointment Setting
Outbound Sales
Lead Generation
We recognize that choosing to partner with a call center for customer care and product support is a significant commitment. We also understand how challenging it can be to transition from another call center provider. That's why, as your trusted partner, we're dedicated to guiding you through this process every step of the way.
When you collaborate with ABC Marketing Services, you gain access to a team of experts who are ready to support your customers as if they were their own. Unlike other call center companies, we offer services that are fully customized to meet the unique needs of your business. Our centers are close to the U.S., in user-friendly destinations in Mexico, Belize, El Salvador, and Brazil, where our pricing is 50% lower than standard rates, and we can handle projects in Spanish, English, Portuguese, and other languages.
What Industries Does ABC Marketing Services Target?
If you own a business, you're probably wondering whether we serve the industry in which you work. We're proud to serve many businesses in a number of different industries, including:
Agriculture & Agribusiness- Automotive & Transportation
- Business Services & Consulting
- Construction & Engineering
- E-Commerce & Retail
- Education & E-Learning
- Energy & Utilities
- Financial Services & Banking
- Government & Public Sector
- Healthcare & Medical Services
- Hospitality & Travel
- Human Resources & Staffing
- Information Technology (IT) & Software Development
- Insurance
- Legal & Law Firms
- Logistics & Supply Chain
- Manufacturing & Industrial
- Marketing & Advertising
- Media & Entertainment
- Nonprofit & Charitable Organizations
- Real Estate & Property Management
- Security & Surveillance
- Telecommunications
- Waste Management & Environmental Services
- Plastic surgery clinics
The bottom line? Our key motivator is your success. Let's talk today about your business objectives. Once we understand your business and your goals, we'll help you achieve the results you want with the help of reliable call center pros. Now that you know more about ABC Marketing Services, let's take a deeper dive into the most popular call center services we provide.
Call Center Company for Appointment Setting
Could you imagine booking an appointment at Danbury Huber Heights in Dayton, only for their team to make a mistake and lose the reservation you made? Chances are you'd be mad. The same goes for your company when one of your customers books an appointment, and it's lost or delayed.
We recognize how time-consuming appointment setting can be for your business. That's where ABC Marketing Services comes in. We're one of the top call center companies providing appointment-setting services in the U.S. We specialize in offering customized solutions for businesses aiming to simplify their scheduling and improve customer engagement. Our goal is to help companies like yours stay organized and concentrate on what truly counts—achieving growth and success.
Why Hire a Call Center Company in Dayton, OH for Appointment Setting?
Partnering with a knowledgeable call center for appointment setting can help you save time, cut costs, and minimize stress. Plus, your business can avoid expenses such as equipment, overhead, setup time, and training, all while enhancing your profits and sales.
Some additional benefits of working with ABC Marketing Services for appointment setting include:
- 24/7 Service
Focus More Time on Your Business
Correct Difficult Staffing Problems
Communicate with Customers Effectively
Grow Your Company
More
What Industries Benefit from ABC Appointment Setting Services?
Leaders in industries like Automotive & Transportation and Agriculture & Agribusiness find appointment setting services from ABC Marketing Services to be highly effective. Our appointment setting services help improve customer service, generate sales, and provide tech support for businesses such as:
Farm Supply Distributors- Equipment Manufacturers
- Organic Farms
- Car Dealerships
- Trucking & Logistics Companies
- More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Automotive & Transportation and Agriculture & Agribusiness.
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Business Services & Consulting and Construction & Engineering.
Call Center Company for Help Desk
Outsourcing your help desk allows your customer service department to operate 24 hours a day. Our call center company in Dayton, OH can offer tier-1 technical support or serve as backup for your in-house help desk team. Simplify your support process and focus on growing your business, instead of dealing with help desk nightmares.
What Makes ABC Marketing Services the Best Choice for Outsourced Help Desk Services?
If you're worried about the high costs and hassles of Help Desk, look no further than our call center company for help. Help desk services from ABC Marketing Services include:
Some of the most competitive rates and flexible pricing options available, catering to a wide variety of needs, from fully dedicated agents to shared options priced by subscriber, call, or device.
A strong, purpose-driven service attitude. Like we stay ready for action with extensive help desk experience, available from 12/5 to 24/7 through phone, text, email, and live chat.
Secure and redundant call center infrastructure.
Bilingual Spanish/English and Portuguese/English agents, all fully trained with extremely low attrition.
Whether you're looking to integrate chat or email into your Help Desk services or hand over your operations for a fully managed system, ABC Marketing Services can help.
What Industries Benefit from Help Desk Services from ABC Marketing Services?
Leaders in industries like E-Commerce & Retail and Education & E-Learning find outsourced help desk services from ABC Marketing Services to be highly effective. Our help desk services improve customer service, generate sales, and provide support for businesses and organizations like:
- Online Learning Platforms
- Private Schools
- Online Stores
- Fashion Brands
- More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Education & E-Learning E-Commerce and Retail.
Call Center Company for Technical Support
ABC Marketing Services is a call center company known for its tech support - so much so that we offer two different tiers to accommodate our customers.
Standard Tech Support
For Basic Tier 1 Tech Support, our agent collects your customer's information and analyzes it to identify and resolve issues using established procedures. Typically, a Tier 1 agent works under the close supervision of a senior technician from your staff. Sometimes, your tech support needs can be integrated with the PTS offerings listed below, generating revenue for your company.
Premium Tech Support (PTS)
Our all-in-one, customizable Premium Technical Support (PTS) solution offers exceptional tech support for all the connected devices and services used by your customers. There's no requirement for you to create your own offering. This comprehensive solution comes with all the necessary call center resources, software, technology, and operational expertise. You just need to promote your PTS program to your customers.
A few of the reasons why customers choose our tech support services include:
Market-Leading Results
We help your company achieve better customer experiences and higher ROI.
Problem Solving
We help you deliver superior tech support experience via immediate live support and 24/7 problem-solving skills.
Available Customer Protection
Bundle additional services like device protection, Internet security, online backup, and other third-party services as part of a single PTS subscription.
What Industries Benefit from Tech Support Services from ABC Marketing Services?
Leaders in industries like Energy & Utilities and Financial Services & Banking find technical support services from ABC Marketing Services to be highly effective. Our technical support services improve customer service, generate sales, and provide support for businesses and organizations like:
- Water & Electric Providers
- Solar Energy Firms
- Investment Companies
- Insurance Firms
- More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Government & Public Sector and Healthcare & Medical.
Call Center Company for Marketing Research
Marketing research, encompassing social and opinion studies, involves the organized collection of data regarding individuals or organizations through statistical techniques and applied social science methods. This approach provides valuable insights to inform market decisions. As an integral part of any business strategy, having the right research is fundamental for sustaining your company's competitive edge - and ABC Marketing Services can help.
What Sets ABC Marketing Services Apart from Other Research Group Providers?
If business growth is on the menu this year, you've got to make informed decisions, and marketing research is one of the best ways to achieve that goal. Contact ABC Marketing Services to learn more about our marketing research services.
What Industries Benefit from Marketing Research Services from ABC Marketing Services?
Leaders in industries like Hospitality & Travel and IT & Software Development find marketing research services from ABC Marketing Services to be highly effective. Our marketing research services improve customer service, generate sales, and provide support for businesses and organizations like:
- Hotels
- Travel Agencies
- Tech Startups
- IT Consulting Firms
- More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Hospitality & Travel and IT & Software Development.
Call Center Company for Surveys
Conducting outbound market research and distributing customer surveys are excellent ways to gain insights into your consumers, allowing you to enhance your products or services. Relying on trial and error can be costly. Let our call center agents assist you in making informed decisions and assessing adoption rates before launching anything new.
At ABC Marketing Services, we have the capacity to create both small and large-scale surveys. Our clients frequently report the benefits of using surveys. Some of those benefits include:
Surveys hold significant power. By tapping into the insights our call center gathers from consumers, we can assist you in developing new products and services or fine-tuning your existing offerings. Ready to discover how ABC Marketing Services can support your company? Give us a shout. We'll take the time to understand your needs and provide a tailored proposal just for you.
What Industries Benefit from Surveys from ABC Marketing Services?
Leaders in industries like Insurance and Logistics & Supply Chain find surveys from ABC Marketing Services to be highly effective. Our surveys help improve customer service, generate sales, and provide support for businesses and organizations like:
- Health Insurance Providers
- Auto Insurance Companies
- Warehousing Companies
- 3PL Providers
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Hospitality & Travel and IT & Software Development.
Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services
As a leading call center company in Dayton, OH, we know that innovative, custom service is what you need to succeed. That's why, since 1996, ABC Marketing Services has led the way in providing cost-conscious yet effective call center solutions for businesses like yours. From telemarketing and help desk services to lead generation and premium tech support, we can help. We've got the tools and resources to keep your company competitive and your customers happy. Contact us today to learn more about our unique call center services
Latest News in Dayton, OH
Right at Home Expanding In-Home Care Services in Dayton, OH
Right at Homehttps://www.franchising.com/news/20250512_right_at_home_expanding_inhome_care_services_in_dayton_oh.html
By: Right at Home | 0 Shares 109 ReadsRight at Home offers an investment opportunity backed by 30 years of experience and a 700-plus-unit system for change-makers in the Dayton community.This opportunity allows entrepreneurs to bring much-needed care services to seniors and adults with disabilities who wish to remain in the comfort of their homes. Right at Home’s professionally tr...
| By: Right at Home | 0 Shares 109 Reads |
Right at Home offers an investment opportunity backed by 30 years of experience and a 700-plus-unit system for change-makers in the Dayton community.
This opportunity allows entrepreneurs to bring much-needed care services to seniors and adults with disabilities who wish to remain in the comfort of their homes. Right at Home’s professionally trained caregivers provide essential assistance and peace of mind to clients and their families, supported by a business model refined over 30 years of experience.
“As we continue to grow, we’re prioritizing markets like Dayton that align with our mission and offer potential for meaningful impact,” said Jennifer Chaney, vice president of franchise development. “We’re looking for passionate entrepreneurs who want to make a difference in their communities while benefiting from a proven business model and an extensive support system.”
Dayton presents a compelling opportunity for in-home care services, with an aging population of 18.7% and 127,593 Seniors 65+ still in need of Right at Homes services in the market.
In 2024, Right at Home awarded 37 new franchises and opened 27 locations, exceeding its annual growth goals. The company’s reputation for excellence is underscored by being ranked on the Entrepreneur Franchise 500 list for the 21st consecutive year, receiving the Culture100 Award from Franchise Business Review, and being named to Franchise Business Review’s 2024 Hall of Fame.
Guided by a mission to improve the quality of life for those they serve, Right at Home offers in-home companionship, personal care, and assistance to seniors and adults with disabilities who wish to live independently. This mission is fulfilled through the right people providing care, the right services tailored to individual needs, and the right approach to ensure peace of mind for families. Each local Right at Home office is independently owned and operated, directly employing and supervising caregiving staff who are thoroughly screened, trained, and bonded/insured before entering a client’s home.
“Our goal is to provide franchisees with the resources they need to build sustainable, successful businesses,” said Mallory Hoskinson, senior director of growth and engagement. “From helping them drive leads to providing ongoing strategic support, we’re committed to empowering their success.”
If you're interested in taking the next step in making a difference in your community as a Right at Home franchisee, visit https://rightathomefranchise.com/.
About Right at Home
Founded in 1995, Right at Home offers in-home care to seniors and adults with disabilities who want to live independently. Most Right at Home offices are independently owned and operated and directly employ and supervise all caregiving staff. Each caregiver is thoroughly screened, trained, and bonded/insured before entering a client’s home. Right at Home’s global office is based in Omaha, Nebraska, with more than 700 franchise locations in the U.S. and five other countries.
If you're interested in taking the next step in making a difference in your community as a Right at Home franchisee, visit http://rightathomefranchise.com or to read more about franchise ownership, visit our blog at: https://rightathomefranchise.com/forc/.
SOURCE Right at Home
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Lauren Turner 312.526.3996 lturner@hellomainland.com
Women, Infants, and Children (WIC)
Public Health - Dayton & Montgomery Countyhttps://www.phdmc.org/programs-a-to-z/women-infants-and-children-wic
We Are Now a Walk-In Clinic, No Appointment Necessary! Three location in Montgomery County to Best Suit Your Needs!WIC is a nutrition program that provides healthy foods to pregnant, postpartum, and breastfeeding women, infants, and children up to age 5. WIC also encourages breastfeeding and provides breastfeeding support.Welcome To WIC (English) |...
We Are Now a Walk-In Clinic, No Appointment Necessary! Three location in Montgomery County to Best Suit Your Needs!
WIC is a nutrition program that provides healthy foods to pregnant, postpartum, and breastfeeding women, infants, and children up to age 5. WIC also encourages breastfeeding and provides breastfeeding support.
Welcome To WIC (English) | Welcome To WIC (Spanish)
| Pregnant Women | Infants | Children | Brestfeeding Women | Postpartum Women |
|---|---|---|---|---|
| Milk/Yogurt/CheeseUp to 5.5 gallons of milk | Infant formula | Milk/Yogurt/CheeseUp to 4 gallons of milk | Milk/Yogurt/CheeseUp to 6 gallons of milk | Milk/Yogurt/CheeseUp to 4 gallons of milk |
| 11 Fruit and Vegetable Voucher | Baby foods (starting at 6 months old) | 9 Fruit and Vegetable Voucher | 11 Fruit and Vegetable Voucherk | 11 Fruit and Vegetable Voucher |
| Cereal | Cereal | Cereal | Cereal | |
| Whole Grains | Whole Grains | Whole Grains | Whole Grains | |
| Peanut butter, beans, or both | Peanut butter or beans | Peanut butter, beans, or both | Peanut butter or beans | |
| Eggs | Eggs | Eggs | Eggs | |
| Juice | Juice | Juice | Juice | |
| Fish |
Your benefits will be loaded to an EBT card. Once benefits are loaded at the WIC clinic you can use the card to purchase foods that same day, anywhere in Ohio! Below you can see the monthly benefits provided for each group. See All of Ohio's WIC Authorized Foods Here!
How to Use Your WIC Nutrition Card
How to Use Your WIC Nutrition Card | Como Usar Su Tarjeta de Nutrición de WIC | Sida loo Isticmaalo Kaarka Nafaqada WIC
AES Ohio auction results point to higher electric prices for customers
Thomas Gnauhttps://www.daytondailynews.com/local/aes-ohio-auction-results-points-to-higher-electric-prices/BFYWKCF7CJDBLEPX2RWL3C3TXU/
That means the price of electricity for AES Ohio customers from June 2025 to May 2026 will rise 0.625 cents per kWh (kilowatt hour).All other factors being equal, a .625 cent increase at 811 kWh of power usage would mean a $5.06 increase in an AES Ohio customer’s monthly bill.According to the U.S. Energy Information Agency, the average Ohio household consumer used 811 kWh per month in 2023, the latest information available.This auction happened Tuesday.The auction results are relevant to customers who don&rs...
That means the price of electricity for AES Ohio customers from June 2025 to May 2026 will rise 0.625 cents per kWh (kilowatt hour).
All other factors being equal, a .625 cent increase at 811 kWh of power usage would mean a $5.06 increase in an AES Ohio customer’s monthly bill.
According to the U.S. Energy Information Agency, the average Ohio household consumer used 811 kWh per month in 2023, the latest information available.
This auction happened Tuesday.
The auction results are relevant to customers who don’t participate in local government aggregation groups or who enroll directly with suppliers other than AES Ohio (the former Dayton Power & Light).
About 30% of AES Ohio customers take AES Ohio’s energy supply.
Readers may recall that the auction had been delayed from earlier in April until April 29.
Wholesale standard electric service auctions, typically held in November and April, determine the generation price of electricity.
“Generation” or “energy supply” covers the first stage in delivering electricity. It’s one of three parts of an electric bill —generation, transmission and distribution.
About 30% of AES Ohio customers take AES Ohio’s energy supply.
Auctions set the standard service offer for the generation component of the bill.
The auction delay allowed bidders to get additional load data from the utility, becoming better informed during the auction process, the PUCO said earlier this month.
AEP Ohio and FirstEnergy utilities’ wholesale prices are rising a little more than two cents per kWh, Schilling said.
A spokeswoman for AES Ohio said Thursday her company will not have a final new generation rate until May 12.
Some market observers have been concerned that prices are trending up.
“The rising costs of electricity in Ohio are the result of a perfect storm — the globalization of our domestic energy markets, aging infrastructure, rising demand, volatile weather, all coming to a head at the same time and, unfortunately, those higher costs are passed on to us as electric consumers,” said Maha Kashani, senior sales manager at Dublin, Ohio-based retail energy supplier IGS Energy.
Dayton Traffic from the WHIO Traffic Center
WHIO Staffhttps://www.whio.com/traffic/traffic-alert-semi-fire-blocks-lanes-i-70-clark-county/FYLWWDW6PRCXRPYKO3UD7J64VM/
Traffic issues can be reported by calling our newsroom at 937-259-2237 or tweeting @WHIOTraffic.Major Highway IncidentsStreet IncidentsLatest traffic conditions also are available on our traffic map» RELATED: Track the latest wea...
Traffic issues can be reported by calling our newsroom at 937-259-2237 or tweeting @WHIOTraffic.
Major Highway Incidents
Street Incidents
Latest traffic conditions also are available on our traffic map
» RELATED: Track the latest weather conditions on our Live Doppler 7 HD Radar
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