Call Center Company in Dallas, TX
You don't have to be an all-A student from The University of Texas at Dallas near Dallas to know that exceptional customer service and effective communication are more important than ever in today's environment. With a multitude of platforms available for customer engagement, companies and industries of all kinds are feeling compelled to elevate their client support.
In fact, savvy business leaders are exploring ways to cut costs by outsourcing their inbound and outbound voice services, along with the email and chat support that are crucial to daily operations. If your company is ready to enhance customer experience, retain and grow its client base, increase brand visibility, and outpace competitors, consider collaborating with ABC Marketing Services Services to take the next step.

Years of Experience

- Call Center Company in Dallas, TX
- The ABC Marketing Services Difference
- Call Center Company for Appointment Setting
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Help Desk
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Technical Support
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Marketing Research
- What Industries Benefit from Marketing Research Services from ABC Marketing Services?
- Call Center Company for Surveys
- Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services
The ABC Marketing Services Difference
For over 20 years, our call center company in Dallas, TX has been providing innovative solutions to help you engage with your markets across the U.S., Canada, and beyond. We've successfully launched hundreds of campaigns for a number of needs, including:
Help Desk
Customer Care
Technical Support
Surveys
Appointment Setting
Outbound Sales
Lead Generation
We recognize that choosing to partner with a call center for customer care and product support is a significant commitment. We also understand how challenging it can be to transition from another call center provider. That's why, as your trusted partner, we're dedicated to guiding you through this process every step of the way.
When you collaborate with ABC Marketing Services, you gain access to a team of experts who are ready to support your customers as if they were their own. Unlike other call center companies, we offer services that are fully customized to meet the unique needs of your business. Our centers are close to the U.S., in user-friendly destinations in Mexico, Belize, El Salvador, and Brazil, where our pricing is 50% lower than standard rates, and we can handle projects in Spanish, English, Portuguese, and other languages.

What Industries Does ABC Marketing Services Target?
If you own a business, you're probably wondering whether we serve the industry in which you work. We're proud to serve many businesses in a number of different industries, including:
Agriculture & Agribusiness
Automotive & Transportation
Business Services & Consulting
Construction & Engineering
E-Commerce & Retail
Education & E-Learning
Energy & Utilities
Financial Services & Banking
Government & Public Sector
Healthcare & Medical Services
Hospitality & Travel
Human Resources & Staffing
Information Technology (IT) & Software Development
Insurance
Legal & Law Firms
Logistics & Supply Chain
Manufacturing & Industrial
Marketing & Advertising
Media & Entertainment
Nonprofit & Charitable Organizations
Real Estate & Property Management
Security & Surveillance
Telecommunications
Waste Management & Environmental Services
Plastic surgery clinics
The bottom line? Our key motivator is your success. Let's talk today about your business objectives. Once we understand your business and your goals, we'll help you achieve the results you want with the help of reliable call center pros. Now that you know more about ABC Marketing Services, let's take a deeper dive into the most popular call center services we provide.
Call Center Company for Appointment Setting
Could you imagine booking an appointment at The Sage Oak in Dallas, only for their team to make a mistake and lose the reservation you made? Chances are you'd be mad. The same goes for your company when one of your customers books an appointment, and it's lost or delayed.
We recognize how time-consuming appointment setting can be for your business. That's where ABC Marketing Services comes in. We're one of the top call center companies providing appointment-setting services in the U.S. We specialize in offering customized solutions for businesses aiming to simplify their scheduling and improve customer engagement. Our goal is to help companies like yours stay organized and concentrate on what truly counts—achieving growth and success.

Why Hire a Call Center Company in Dallas, TX for Appointment Setting?
Partnering with a knowledgeable call center for appointment setting can help you save time, cut costs, and minimize stress. Plus, your business can avoid expenses such as equipment, overhead, setup time, and training, all while enhancing your profits and sales.
Some additional benefits of working with ABC Marketing Services for appointment setting include:
24/7 Service
Focus More Time on Your Business
Correct Difficult Staffing Problems
Communicate with Customers Effectively
Grow Your Company
More
What Industries Benefit from ABC Appointment Setting Services?
Leaders in industries like Automotive & Transportation and Agriculture & Agribusiness find appointment setting services from ABC Marketing Services to be highly effective. Our appointment setting services help improve customer service, generate sales, and provide tech support for businesses such as:
Farm Supply Distributors
Equipment Manufacturers
Organic Farms
Car Dealerships
Trucking & Logistics Companies
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Automotive & Transportation and Agriculture & Agribusiness.
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Business Services & Consulting and Construction & Engineering.
Call Center Company for Help Desk
Outsourcing your help desk allows your customer service department to operate 24 hours a day. Our call center company in Dallas, TX can offer tier-1 technical support or serve as backup for your in-house help desk team. Simplify your support process and focus on growing your business, instead of dealing with help desk nightmares.

What Makes ABC Marketing Services the Best Choice for Outsourced Help Desk Services?
If you're worried about the high costs and hassles of Help Desk, look no further than our call center company for help. Help desk services from ABC Marketing Services include:
Some of the most competitive rates and flexible pricing options available, catering to a wide variety of needs, from fully dedicated agents to shared options priced by subscriber, call, or device.
A strong, purpose-driven service attitude. Like we stay ready for action with extensive help desk experience, available from 12/5 to 24/7 through phone, text, email, and live chat.
Secure and redundant call center infrastructure.
Bilingual Spanish/English and Portuguese/English agents, all fully trained with extremely low attrition.
Whether you're looking to integrate chat or email into your Help Desk services or hand over your operations for a fully managed system, ABC Marketing Services can help.
What Industries Benefit from Help Desk Services from ABC Marketing Services?
Leaders in industries like E-Commerce & Retail and Education & E-Learning find outsourced help desk services from ABC Marketing Services to be highly effective. Our help desk services improve customer service, generate sales, and provide support for businesses and organizations like:
Online Learning Platforms
Private Schools
Online Stores
Fashion Brands
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Education & E-Learning E-Commerce and Retail.
Call Center Company for Technical Support
ABC Marketing Services is a call center company known for its tech support - so much so that we offer two different tiers to accommodate our customers.

Standard Tech Support
For Basic Tier 1 Tech Support, our agent collects your customer's information and analyzes it to identify and resolve issues using established procedures. Typically, a Tier 1 agent works under the close supervision of a senior technician from your staff. Sometimes, your tech support needs can be integrated with the PTS offerings listed below, generating revenue for your company.

Premium Tech Support (PTS)
Our all-in-one, customizable Premium Technical Support (PTS) solution offers exceptional tech support for all the connected devices and services used by your customers. There's no requirement for you to create your own offering. This comprehensive solution comes with all the necessary call center resources, software, technology, and operational expertise. You just need to promote your PTS program to your customers.
A few of the reasons why customers choose our tech support services include:
Market-Leading Results
We help your company achieve better customer experiences and higher ROI.
Problem Solving
We help you deliver superior tech support experience via immediate live support and 24/7 problem-solving skills.
Available Customer Protection
Bundle additional services like device protection, Internet security, online backup, and other third-party services as part of a single PTS subscription.
What Industries Benefit from Tech Support Services from ABC Marketing Services?
Leaders in industries like Energy & Utilities and Financial Services & Banking find technical support services from ABC Marketing Services to be highly effective. Our technical support services improve customer service, generate sales, and provide support for businesses and organizations like:
Water & Electric Providers
Solar Energy Firms
Investment Companies
Insurance Firms
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Government & Public Sector and Healthcare & Medical.
Call Center Company for Marketing Research
Marketing research, encompassing social and opinion studies, involves the organized collection of data regarding individuals or organizations through statistical techniques and applied social science methods. This approach provides valuable insights to inform market decisions. As an integral part of any business strategy, having the right research is fundamental for sustaining your company's competitive edge - and ABC Marketing Services can help.
What Sets ABC Marketing Services Apart from Other Research Group Providers?

If business growth is on the menu this year, you've got to make informed decisions, and marketing research is one of the best ways to achieve that goal. Contact ABC Marketing Services to learn more about our marketing research services.
What Industries Benefit from Marketing Research Services from ABC Marketing Services?
Leaders in industries like Hospitality & Travel and IT & Software Development find marketing research services from ABC Marketing Services to be highly effective. Our marketing research services improve customer service, generate sales, and provide support for businesses and organizations like:
Hotels
Travel Agencies
Tech Startups
IT Consulting Firms
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Hospitality & Travel and IT & Software Development.
Call Center Company for Surveys
Conducting outbound market research and distributing customer surveys are excellent ways to gain insights into your consumers, allowing you to enhance your products or services. Relying on trial and error can be costly. Let our call center agents assist you in making informed decisions and assessing adoption rates before launching anything new.
At ABC Marketing Services, we have the capacity to create both small and large-scale surveys. Our clients frequently report the benefits of using surveys. Some of those benefits include:
Surveys hold significant power. By tapping into the insights our call center gathers from consumers, we can assist you in developing new products and services or fine-tuning your existing offerings. Ready to discover how ABC Marketing Services can support your company? Give us a shout. We'll take the time to understand your needs and provide a tailored proposal just for you.
What Industries Benefit from Surveys from ABC Marketing Services?
Leaders in industries like Insurance and Logistics & Supply Chain find surveys from ABC Marketing Services to be highly effective. Our surveys help improve customer service, generate sales, and provide support for businesses and organizations like:
Health Insurance Providers
Auto Insurance Companies
Warehousing Companies
3PL Providers
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Hospitality & Travel and IT & Software Development.
Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services
As a leading call center company in Dallas, TX, we know that innovative, custom service is what you need to succeed. That's why, since 1996, ABC Marketing Services has led the way in providing cost-conscious yet effective call center solutions for businesses like yours. From telemarketing and help desk services to lead generation and premium tech support, we can help. We've got the tools and resources to keep your company competitive and your customers happy. Contact us today to learn more about our unique call center services
Latest News in Dallas, TX
Dallas, TX – Accident at Lindell Ave & Hubert St Leads to Injuries
Police Accident Reports (888) 657-1460https://localaccidentreports.com/dallas-tx-accident-at-lindell-ave-hubert-st-leads-to-injuries/
Dallas, TX (May 21, 2025) – A vehicle collision led to reported injuries on Tuesday evening at the intersection of Lindell Ave and Hubert St in the Lower Greenville neighborhood of Dallas. The crash occurred around 7:35 p.m., disrupting the evening commute and prompting a response from first responders, including paramedics, who assessed and treated individuals hurt in the crash.While authorities have not released details about the number of vehicles or people involved, the impact resulted in a variety of injuries at the ...
Dallas, TX (May 21, 2025) – A vehicle collision led to reported injuries on Tuesday evening at the intersection of Lindell Ave and Hubert St in the Lower Greenville neighborhood of Dallas. The crash occurred around 7:35 p.m., disrupting the evening commute and prompting a response from first responders, including paramedics, who assessed and treated individuals hurt in the crash.
While authorities have not released details about the number of vehicles or people involved, the impact resulted in a variety of injuries at the scene.
Traffic flow in this residential and entertainment-rich district was temporarily impacted as investigators began their preliminary review of the circumstances leading up to the collision. Officials have stated that the cause of the crash remains under active investigation.
Our thoughts are with everyone affected by this incident as they recover from this event.
Navigating Dense Urban Streets in Dallas
Lower Greenville is a well-known Dallas neighborhood characterized by narrow roads, dense traffic, and a vibrant mix of nightlife and residential zones. These factors create a unique risk profile for drivers navigating the area, particularly during evenings when pedestrian activity and vehicle traffic both peak.
Accidents in areas like Lindell Ave and Hubert St often result from distracted driving, hurried left turns, or failure to yield—especially in a setting where visibility may be compromised by parked cars and bustling sidewalks. In recent years, city data has shown that crashes in Dallas neighborhoods with mixed-use development have trended upward, underscoring the need for heightened driver awareness.
Following a vehicle collision, individuals are encouraged to remain at the scene if safe, exchange contact and insurance details, and take photos to document damage and location. Even if injuries appear minor at first, a medical evaluation is essential, as some symptoms may be delayed.
Legal support and guidance can be invaluable in the aftermath of such incidents—helping to navigate complex claims, ensure fair compensation, and protect one’s rights through the process.
If you or someone you know has been injured in a crash, reach out to Local Accident Reports for assistance.
Dallas, TX – Motor Vehicle Collision with Injuries at Ross Ave & N Haskell Ave
Police Accident Reports (888) 657-1460https://localaccidentreports.com/dallas-tx-motor-vehicle-collision-with-injuries-at-ross-ave-n-haskell-ave/
Dallas, TX (May 21, 2025) – A collision resulted in injuries at the intersection of Ross Ave and N Haskell Ave in Old East Dallas. The incident occurred around 6:42 p.m., bringing emergency services to the busy urban intersection.First responders, including paramedics and fire crews, worked to assist those suffering from injuries after the collision. The scene remained active for some time as crews treated individuals and managed the aftermath. Both directions of traffic were temporarily impacted as authorities investigat...
Dallas, TX (May 21, 2025) – A collision resulted in injuries at the intersection of Ross Ave and N Haskell Ave in Old East Dallas. The incident occurred around 6:42 p.m., bringing emergency services to the busy urban intersection.
First responders, including paramedics and fire crews, worked to assist those suffering from injuries after the collision. The scene remained active for some time as crews treated individuals and managed the aftermath. Both directions of traffic were temporarily impacted as authorities investigated and cleared the area.
Initial reports did not specify the number of people involved or the extent of their injuries. Authorities have stated that the cause of the accident is still under investigation, with efforts underway to determine the contributing factors.
Our thoughts are with those affected by this incident as they begin to recover.
Urban Intersections and Collision Hazards in Texas
Vehicle collisions at major urban intersections, like Ross Ave and N Haskell Ave in Dallas, reflect a growing concern for traffic safety across Texas cities. Intersections are frequent sites of accidents due to complex traffic patterns, driver impatience, and limited visibility. In densely populated neighborhoods such as Old East Dallas, these risks are often intensified by pedestrian traffic and narrow lanes.
Texas traffic data consistently points to intersection-related crashes as a significant contributor to urban traffic injuries. Factors like failing to yield, running red lights, and distracted driving frequently play a role in these incidents. Unfortunately, the consequences are often serious, leading to both physical harm and logistical complications for those involved.
Following a collision, victims often face an uphill battle navigating medical care, insurance negotiations, and vehicle repairs. In Texas, injured individuals have the right to seek compensation for these burdens, but acting quickly is crucial. Keeping detailed records of the accident and seeking medical attention are key steps in protecting one’s well-being and legal standing.
Drivers are encouraged to approach intersections with caution, reduce speed when approaching signals, and stay alert to surrounding traffic. These small actions can have a big impact on reducing the frequency of crashes in areas like Old East Dallas.
For more information or to receive help after an accident, contact Local Accident Reports.
Dallas, TX – Vehicle Crash With Injuries on Gaston Ave
Police Accident Reports (888) 657-1460https://localaccidentreports.com/dallas-tx-vehicle-crash-with-injuries-on-gaston-ave/
Dallas, TX (May 20, 2025) – A vehicle collision occurred Monday afternoon in the Lakewood Hills neighborhood of Dallas, resulting in injuries. The incident took place at approximately 1:27 p.m. on the 6900 block of Gaston Ave. Medics and fire crews worked to assist those suffering from injuries after the collision.Emergency responders from Dallas Fire and Rescue arrived quickly and provided medical attention to the individuals involved. While the exact number of vehicles and injured persons has not been specified.A...
Dallas, TX (May 20, 2025) – A vehicle collision occurred Monday afternoon in the Lakewood Hills neighborhood of Dallas, resulting in injuries. The incident took place at approximately 1:27 p.m. on the 6900 block of Gaston Ave. Medics and fire crews worked to assist those suffering from injuries after the collision.
Emergency responders from Dallas Fire and Rescue arrived quickly and provided medical attention to the individuals involved. While the exact number of vehicles and injured persons has not been specified.
Authorities have not yet determined the cause of the crash, and an investigation remains ongoing. As of now, no additional details regarding the severity of the injuries or identities of those involved have been made public.
Our thoughts are with everyone impacted by this accident.
Navigating the Aftermath of a Neighborhood Traffic Accident
In residential communities like Lakewood Hills, accidents on main thoroughfares such as Gaston Ave can be especially troubling. These routes often see a mix of local traffic, pedestrian activity, and higher-speed vehicles, which can increase the likelihood of collisions. When injuries occur, the road to recovery—both physical and financial—can be overwhelming for victims.
For residents impacted by a crash in Dallas, understanding your legal and medical options is essential. Texas law supports the right of injured individuals to pursue claims for damages when another party’s carelessness contributes to a collision. However, acting swiftly is vital. Evidence at the scene, including witness accounts or footage from nearby homes or businesses, can quickly become unavailable.
Victims are advised to document everything they can after an accident—from photos of vehicle damage to medical reports. Consulting a personal injury attorney can also help clarify the next steps and ensure that your rights are protected, particularly when dealing with insurance companies that may try to minimize payouts.
In addition to the financial concerns, crashes can take a lasting toll on one’s peace of mind, particularly in a neighborhood setting where residents often feel a sense of safety. The emotional aftermath—especially when dealing with injuries—deserves attention and support.
For more information or to receive help after an accident, contact Local Accident Reports.
Dallas, TX – Motor Vehicle Collision With Injuries on Ross Ave
Police Accident Reports (888) 657-1460https://localaccidentreports.com/dallas-tx-motor-vehicle-collision-with-injuries-on-ross-ave/
Dallas, TX (May 19, 2025) – A crash with reported injuries took place Sunday evening in Old East Dallas, prompting emergency services to respond to the 4900 block of Ross Ave around 7:39 p.m. The collision caused visible damage and temporarily affected local traffic in the surrounding residential area.First responders, including paramedics, assessed and treated individuals hurt in the crash. Though the exact nature and number of injuries have not been disclosed, officials confirmed that medical attention was required on s...
Dallas, TX (May 19, 2025) – A crash with reported injuries took place Sunday evening in Old East Dallas, prompting emergency services to respond to the 4900 block of Ross Ave around 7:39 p.m. The collision caused visible damage and temporarily affected local traffic in the surrounding residential area.
First responders, including paramedics, assessed and treated individuals hurt in the crash. Though the exact nature and number of injuries have not been disclosed, officials confirmed that medical attention was required on scene. Details about the vehicles involved remain limited at this time.
Local authorities are continuing to investigate the events that led to the accident. Our thoughts are with those impacted by this incident.
Navigating Residential Street Collisions in Texas
Accidents occurring in residential neighborhoods like Old East Dallas present a unique set of challenges compared to those on highways or major intersections. These areas often feature narrower roads, frequent pedestrian crossings, and more localized traffic, increasing the potential for crashes—especially during peak evening hours.
In Texas, drivers involved in such incidents are advised to document the scene thoroughly, exchange information if safe, and seek medical evaluation even if injuries appear minor at first. Delayed symptoms are common, and early documentation is key for any future claims.
For those hurt in neighborhood collisions, it's important to know that compensation may be available for medical treatment, lost income, and emotional distress. Texas law supports the rights of injured parties to pursue claims, particularly when another driver’s negligence is involved.
It's also worth noting that insurance claims from collisions on local roads can sometimes involve disputes over visibility, right-of-way, or speed limits. Having a legal advocate familiar with local traffic laws can help strengthen a case, especially when injuries are involved.
If you or someone you know has been injured in a crash, reach out to Local Accident Reports for assistance.
The best things to do in Dallas
Kevin Grayhttps://www.timeout.com/dallas/things-to-do/best-things-to-do-in-dallas
Looking for fun things to do in Dallas? Read on for surfing, sports and barbecue.Thursday April 24 2025ShareWritten by Kevin GrayFreelance WriterContributors: Jonathan Thompson, Alex Temblador & ...
Looking for fun things to do in Dallas? Read on for surfing, sports and barbecue.
Thursday April 24 2025
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Written by Kevin Gray
Freelance Writer
Contributors: Jonathan Thompson, Alex Temblador & James Wong
Dallas is big, diverse and ever-changing, and that dynamic character is reflected across all the fun attractions and activities available in the city. Yes, there’s some cowboy culture here, but the old tropes are outnumbered by world-class art, vibrant neighborhoods, a compelling culinary scene and a surprising amount of green space. Experience it all with this guide to the best things to do in Dallas right now.
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???? The best restaurants in Dallas???? The best bars in Dallas????️ The best Airbnbs in Dallas???? The best hotels in Dallas
This guide was updated by Dallas-based writers Alex Temblador and Kevin Gray. At Time Out, all of our travel guides are written by local writers who know their cities inside out. For more about how we curate, see our editorial guidelines.
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