Keep Your Company Competitive and Customers Happy with Call Center Services from ABC Marketing Services

Call Center Company in Costa Mesa, CA

You don't have to be an all-A student from Vanguard University near Costa Mesa to know that exceptional customer service and effective communication are more important than ever in today's environment. With a multitude of platforms available for customer engagement, companies and industries of all kinds are feeling compelled to elevate their client support.

In fact, savvy business leaders are exploring ways to cut costs by outsourcing their inbound and outbound voice services, along with the email and chat support that are crucial to daily operations. If your company is ready to enhance customer experience, retain and grow its client base, increase brand visibility, and outpace competitors, consider collaborating with ABC Marketing Services Services to take the next step.

Call Center Company Costa Mesa, CA

The ABC Marketing Services Difference

For over 20 years, our call center company in Costa Mesa, CA has been providing innovative solutions to help you engage with your markets across the U.S., Canada, and beyond. We've successfully launched hundreds of campaigns for a number of needs, including:

  • HelpHelp Desk
  • CareCustomer Care
  • TechnicalTechnical Support
  • SurveysSurveys
  • SettingAppointment Setting
  • OutboundOutbound Sales
  • LeadLead Generation

We recognize that choosing to partner with a call center for customer care and product support is a significant commitment. We also understand how challenging it can be to transition from another call center provider. That's why, as your trusted partner, we're dedicated to guiding you through this process every step of the way.

When you collaborate with ABC Marketing Services, you gain access to a team of experts who are ready to support your customers as if they were their own. Unlike other call center companies, we offer services that are fully customized to meet the unique needs of your business. Our centers are close to the U.S., in user-friendly destinations in Mexico, Belize, El Salvador, and Brazil, where our pricing is 50% lower than standard rates, and we can handle projects in Spanish, English, Portuguese, and other languages.

The ABC Marketing Costa Mesa, CA

What Industries Does ABC Marketing Services Target?

If you own a business, you're probably wondering whether we serve the industry in which you work. We're proud to serve many businesses in a number of different industries, including:

The bottom line? Our key motivator is your success. Let's talk today about your business objectives. Once we understand your business and your goals, we'll help you achieve the results you want with the help of reliable call center pros. Now that you know more about ABC Marketing Services, let's take a deeper dive into the most popular call center services we provide.

Call Center Company for Appointment Setting

Could you imagine booking an appointment at Pacifica Senior Living Newport Mesa in Costa Mesa, only for their team to make a mistake and lose the reservation you made? Chances are you'd be mad. The same goes for your company when one of your customers books an appointment, and it's lost or delayed.

We recognize how time-consuming appointment setting can be for your business. That's where ABC Marketing Services comes in. We're one of the top call center companies providing appointment-setting services in the U.S. We specialize in offering customized solutions for businesses aiming to simplify their scheduling and improve customer engagement. Our goal is to help companies like yours stay organized and concentrate on what truly counts—achieving growth and success.

ABC Marketing Customer Care Costa Mesa, CA

Why Hire a Call Center Company in Costa Mesa, CA for Appointment Setting?

Partnering with a knowledgeable call center for appointment setting can help you save time, cut costs, and minimize stress. Plus, your business can avoid expenses such as equipment, overhead, setup time, and training, all while enhancing your profits and sales.

Some additional benefits of working with ABC Marketing Services for appointment setting include:

  • Care24/7 Service
  • FocusFocus More Time on Your Business
  • CorrectCorrect Difficult Staffing Problems
  • CommunicateCommunicate with Customers Effectively
  • GrowGrow Your Company
  • MoreMore

What Industries Benefit from ABC Appointment Setting Services?

Leaders in industries like Automotive & Transportation and Agriculture & Agribusiness find appointment setting services from ABC Marketing Services to be highly effective. Our appointment setting services help improve customer service, generate sales, and provide tech support for businesses such as:

  • list-startFarm Supply Distributors
  • list-startEquipment Manufacturers
  • list-startOrganic Farms
  • list-startCar Dealerships
  • list-startTrucking & Logistics Companies
  • list-startMore

Call Center Company for Help Desk

Outsourcing your help desk allows your customer service department to operate 24 hours a day. Our call center company in Costa Mesa, CA can offer tier-1 technical support or serve as backup for your in-house help desk team. Simplify your support process and focus on growing your business, instead of dealing with help desk nightmares.

ABC Marketing Help Desk Costa Mesa, CA

What Makes ABC Marketing Services the Best Choice for Outsourced Help Desk Services?

If you're worried about the high costs and hassles of Help Desk, look no further than our call center company for help. Help desk services from ABC Marketing Services include:

01

Some of the most competitive rates and flexible pricing options available, catering to a wide variety of needs, from fully dedicated agents to shared options priced by subscriber, call, or device.

02

A strong, purpose-driven service attitude. Like we stay ready for action with extensive help desk experience, available from 12/5 to 24/7 through phone, text, email, and live chat.

03

Secure and redundant call center infrastructure.

04

Bilingual Spanish/English and Portuguese/English agents, all fully trained with extremely low attrition.

Whether you're looking to integrate chat or email into your Help Desk services or hand over your operations for a fully managed system, ABC Marketing Services can help.

What Industries Benefit from Help Desk Services from ABC Marketing Services?

Leaders in industries like E-Commerce & Retail and Education & E-Learning find outsourced help desk services from ABC Marketing Services to be highly effective. Our help desk services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startOnline Learning Platforms
  • list-startPrivate Schools
  • list-startOnline Stores
  • list-startFashion Brands
  • list-startMore

Call Center Company for Technical Support

ABC Marketing Services is a call center company known for its tech support - so much so that we offer two different tiers to accommodate our customers.

ABC Marketing Technical Support Costa Mesa, CA

Standard Tech Support

For Basic Tier 1 Tech Support, our agent collects your customer's information and analyzes it to identify and resolve issues using established procedures. Typically, a Tier 1 agent works under the close supervision of a senior technician from your staff. Sometimes, your tech support needs can be integrated with the PTS offerings listed below, generating revenue for your company.

ABC Marketing Surveys Costa Mesa, CA

Premium Tech Support (PTS)

Our all-in-one, customizable Premium Technical Support (PTS) solution offers exceptional tech support for all the connected devices and services used by your customers. There's no requirement for you to create your own offering. This comprehensive solution comes with all the necessary call center resources, software, technology, and operational expertise. You just need to promote your PTS program to your customers.

A few of the reasons why customers choose our tech support services include:

01

Market-Leading Results

We help your company achieve better customer experiences and higher ROI.

02

Problem Solving

We help you deliver superior tech support experience via immediate live support and 24/7 problem-solving skills.

03

Available Customer Protection

Bundle additional services like device protection, Internet security, online backup, and other third-party services as part of a single PTS subscription.

What Industries Benefit from Tech Support Services from ABC Marketing Services?

Leaders in industries like Energy & Utilities and Financial Services & Banking find technical support services from ABC Marketing Services to be highly effective. Our technical support services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startWater & Electric Providers
  • list-startSolar Energy Firms
  • list-startInvestment Companies
  • list-startInsurance Firms
  • list-startMore

Call Center Company for Marketing Research

Marketing research, encompassing social and opinion studies, involves the organized collection of data regarding individuals or organizations through statistical techniques and applied social science methods. This approach provides valuable insights to inform market decisions. As an integral part of any business strategy, having the right research is fundamental for sustaining your company's competitive edge - and ABC Marketing Services can help.

What Sets ABC Marketing Services Apart from Other Research Group Providers?

ABC Marketing Appointment Setting Costa Mesa, CA

If business growth is on the menu this year, you've got to make informed decisions, and marketing research is one of the best ways to achieve that goal. Contact ABC Marketing Services to learn more about our marketing research services.

What Industries Benefit from Marketing Research Services from ABC Marketing Services?

Leaders in industries like Hospitality & Travel and IT & Software Development find marketing research services from ABC Marketing Services to be highly effective. Our marketing research services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHotels
  • list-startTravel Agencies
  • list-startTech Startups
  • list-startIT Consulting Firms
  • list-startMore

Call Center Company for Surveys

Conducting outbound market research and distributing customer surveys are excellent ways to gain insights into your consumers, allowing you to enhance your products or services. Relying on trial and error can be costly. Let our call center agents assist you in making informed decisions and assessing adoption rates before launching anything new.

At ABC Marketing Services, we have the capacity to create both small and large-scale surveys. Our clients frequently report the benefits of using surveys. Some of those benefits include:

Surveys hold significant power. By tapping into the insights our call center gathers from consumers, we can assist you in developing new products and services or fine-tuning your existing offerings. Ready to discover how ABC Marketing Services can support your company? Give us a shout. We'll take the time to understand your needs and provide a tailored proposal just for you.

What Industries Benefit from Surveys from ABC Marketing Services?

Leaders in industries like Insurance and Logistics & Supply Chain find surveys from ABC Marketing Services to be highly effective. Our surveys help improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHealth Insurance Providers
  • list-startAuto Insurance Companies
  • list-startWarehousing Companies
  • list-start3PL Providers

Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services

As a leading call center company in Costa Mesa, CA, we know that innovative, custom service is what you need to succeed. That's why, since 1996, ABC Marketing Services has led the way in providing cost-conscious yet effective call center solutions for businesses like yours. From telemarketing and help desk services to lead generation and premium tech support, we can help. We've got the tools and resources to keep your company competitive and your customers happy. Contact us today to learn more about our unique call center services

Latest News in Costa Mesa, CA

Fremont Avenue - Costa Mesa, CA (05.14.25)

South Coast RepertoryCosta Mesa, CADESCRIPTIONNotice: Audition Call Type: EPAAUDITION DATEWednesday, May 14, 202510:00 AM - 5:00 PM (P)NO SCHEDULED BREAK.APPOINTMENTSAuditions will be on first come, first served basis with check-in beginning at 9am.CONTRACTLORT Non-Rep$1100 weekly minimum (LORT B)SEEKINGEquity actors for roles in FREMONT AVENUE (see ...

South Coast RepertoryCosta Mesa, CA

DESCRIPTION

Notice: Audition Call Type: EPA

AUDITION DATE

Wednesday, May 14, 2025

10:00 AM - 5:00 PM (P)

NO SCHEDULED BREAK.

APPOINTMENTS

Auditions will be on first come, first served basis with check-in beginning at 9am.

CONTRACT

LORT Non-Rep

$1100 weekly minimum (LORT B)

SEEKING

Equity actors for roles in FREMONT AVENUE (see breakdown).

No roles will be understudied.

A co-production with Arena Stage, D.C.

PREPARATION

Please prepare one 2-3 minute contemporary monologue and bring a photo and resume to the audition. Please bring your headshot and resume stapled together.

LOCATION

South Coast Repertory Theatre

655 Town Center Dr

Costa Mesa, CA 92626-1918

Check in at Administration who will direct you to the audition space. Parking in structure on Park Center Dr. First 15 minutes are free.

PERSONNEL

David Ivers – Artistic Director

Lili -Anne Brown – Director

EXPECTED TO ATTEND:

Joanne DeNaut CA- Casting Director

OTHER DATES

ARENA DATES:

REHEARSAL 9/9/2025

PERFORMANCES – 10/8 – 11/23 with possible extension to 12/7

SOUTH COAST REPERTORY DATES:

REHEARSAL 4/17/2026

PERFORMANCES – 4/25/26 – 5/23/26 with possible extension through 5/32/26

OTHER

Those not able to attend may submit pic and resume only to casting@scr.org

An Equity Monitor will not be provided. The producer will run all aspects of this audition.

Equity’s contracts prohibit discrimination. Equity is committed to diversity and encourages all its employers to engage in a policy of equal employment opportunity designed to promote a positive model of inclusion. As such, Equity encourages performers of all ethnicities, gender identities, and ages, as well as performers with disabilities, to attend every audition.

Always bring your Equity Membership card to auditions.

BREAKDOWN

FREMONT AVENUE

SEEKING:

George/Robert/Joseph - intelligent and neurotic. late 20s

Audrey - says exactly what's on her mind. late 20s - late 40s.

Frank - a father-figure. late 20s

Tony - has boundaries. late 20s

Walter - greedy late 20s

Older George - wise. 70s

Older Robert - has abandonment issues. 50s

Damon - don't have time for the play-play. late 20s

Hazel (Doubles as Audrey) - a know-it-all. late 80s

SALARY

LORT Non-Rep $1100 weekly minimum (LORT B)

UNION

AEA

Southern California’s Premier Garden Show Celebrates 35 Years at South Coast Plaza

COSTA MESA, Calif.--(BUSINESS WIRE)--South Coast Plaza:WHAT: The 35th Annual Southern California Spring Garden Show is the premier garden sh...

COSTA MESA, Calif.--(BUSINESS WIRE)--South Coast Plaza:

WHAT: The 35th Annual Southern California Spring Garden Show is the premier garden show for Southern California. The beloved show, now in its 35th year, is a horticultural haven highlighting dozens of unique plant and garden vendors, inspiring one-of-a-kind outdoor living spaces designed by top Southern California landscape designers in collaboration with South Coast Plaza home boutiques and features a dramatic 25-foot botanical centerpiece crafted entirely from natural plant materials.

It is also the West Coast debut of Fleurs de Villes Downton Abbey – a spectacular fresh floral exhibit inspired by the famed period drama and created by Southern California’s talented floral designers.

WHERE: South Coast Plaza Crate & Barrel/Macy’s Home Store wings 3333 Bear Street, Costa Mesa www.southcoastplaza.com/gardenshow Complimentary admission and parking

Highlights of the Southern California Garden Show:

Highlights of Fleurs de Villes Downton Abbey (April 23-27):

ABOUT SOUTH COAST PLAZA

South Coast Plaza defines the luxury shopping experience with extraordinary boutiques, personal shopping services and upscale amenities, all within a short distance of the world’s most magnificent beaches and vacation resorts. A leading international shopping destination, South Coast Plaza is home to more than 280 prominent brands, including Hermes, Chanel, Louis Vuitton, Dior, Loewe, Harry Winston, Celine, Maison Margiela, Gucci, Cartier, Rolex and Graff, as well as critically acclaimed restaurants and the adjacent Segerstrom Center for the Arts and Orange County Museum of Art.

South Coast Plaza is located in Costa Mesa, California. For more information, please visit www.southcoastplaza.com.

Plans for a traffic bridge at Costa Mesa’s Gisler Avenue may be nixed after 60+ years

April 11, 2025 4:11 PM PTThe western terminus of Costa Mesa’s Gisler Avenue has for years remained untouched — an asphalt road segueing to a pedestrian bridge that spans the concrete channel of the Santa Ana River — and city leaders want it to stay that way.But, since the first highway master plans for Orange County were inked in the 1950s, the site has been identified as a place where a potential roadway bridge could ...

April 11, 2025 4:11 PM PT

The western terminus of Costa Mesa’s Gisler Avenue has for years remained untouched — an asphalt road segueing to a pedestrian bridge that spans the concrete channel of the Santa Ana River — and city leaders want it to stay that way.

But, since the first highway master plans for Orange County were inked in the 1950s, the site has been identified as a place where a potential roadway bridge could link Gisler to Garfield Avenue in Huntington Beach.

That juncture is one of four Santa Ana River crossings identified in the document — two more at Adams Street and Victoria Avenue have since been constructed, while a third connecting Huntington’s Banning Avenue and Costa Mesa’s 19th Street is also being contested but is currently on hold.

The plan for the bridge system likely made sense when Orange County’s population was booming and homes had not yet filled in the parcels along Gisler Avenue.

But today, Costa Mesa’s “state streets” neighborhood and California Elementary School to the north and Mesa Verde Country Club to the south make building out the two-lane road a dicey proposition.

“In order to put a bridge up, hypothetically, you’d have to do a lot of eminent domain, including a school site, the Mesa Verde golf course and about 20 to 30 homes,” Mayor John Stephens said Thursday. “Obviously, nobody in Costa Mesa wants that. It would be brutal for the residents of Mesa Verde.”

For that reason, city leaders have fought since 1991 to have the Garfield-Gisler bridge removed from the Master Plan of Arterial Highways (MPAH), now under the jurisdiction of the Orange County Transportation Authority.

Joined in their effort by Huntington Beach, and later Fountain Valley, officials and residents alike have pushed the agency to conduct traffic studies and consider alternative infrastructure improvements that would negate the need for the bridges.

“It would be brutal for the residents of Mesa Verde.”

— Costa Mesa Mayor John Stephens, on a Gisler Avenue traffic bridge

With the penning of a memorandum of understanding in 2006, the involved parties agreed to implement a series of improvements, including intersection upgrades, street widening and new freeway on-ramps. And, in the meantime, a few seismic changes to the surrounding area have worked out in the cities’ favor.

Orange County population forecasts have trended downward, from 3.6 million to 3.3 million, in the last two decades, while completion of OCTA’s $2.16-billion I-405 Improvement Project in 2023 increased the freeway’s capacity, lessening the need for arterial connectors.

Those changes led the transportation agency to determine that the Garfield-Gisler bridge was no longer necessary.

“Based on the fact that forecast congestion has not increased in the study area reviewed in this analysis, there is no indication of a need for further in‐depth study of the MPAH status of the Garfield-Gisler [right of way] reserve,” a 2025 technical study concluded.

“It is recommended that the facility be fully removed from the MPAH without significant impacts on traffic or congestion in the area.”

Stephens and Orange County Supervisor Katrina Foley, two longstanding opponents of the bridge proposal, serve on OCTA’s Board of Directors as well as a Regional Transportation and Planning Committee that reviews highway programs and makes recommendations to the agency’s board of directors.

On Monday, the committee formally recommended the project be stricken from the master plan. The move was highlighted in letters of support signed by the public works directors of the cities of Costa Mesa, Huntington Beach and Fountain Valley.

Fountain Valley, which had in previous decades historically supported the Santa Ana River traffic crossings, after Monday’s vote decided to withdraw its letter of support so the matter could be reviewed by its city council, according to Stephens.

Once a determination is made at that level, it will be up to the OCTA Board of Directors to decide whether to formally adopt the master plan amendment that would leave the Gisler Avenue terminus as it stands today.

Foley said Thursday she was hopeful for a positive outcome.

“We can’t exactly have a highway running through our nice residential communities — you’d be taking out schools, homes and beautiful open spaces, the golf course, etc.,” she said. “We’ve been working on this for many decades here in Costa Mesa, and it’s finally time to take this bad idea off the Master Plan of Arterial Highways.”

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