Keep Your Company Competitive and Customers Happy with Call Center Services from ABC Marketing Services

Call Center Company in Columbus, OH

You don't have to be an all-A student from The Ohio State University near Columbus to know that exceptional customer service and effective communication are more important than ever in today's environment. With a multitude of platforms available for customer engagement, companies and industries of all kinds are feeling compelled to elevate their client support.

In fact, savvy business leaders are exploring ways to cut costs by outsourcing their inbound and outbound voice services, along with the email and chat support that are crucial to daily operations. If your company is ready to enhance customer experience, retain and grow its client base, increase brand visibility, and outpace competitors, consider collaborating with ABC Marketing Services Services to take the next step.

Call Center Company Columbus, OH

The ABC Marketing Services Difference

For over 20 years, our call center company in Columbus, OH has been providing innovative solutions to help you engage with your markets across the U.S., Canada, and beyond. We've successfully launched hundreds of campaigns for a number of needs, including:

  • HelpHelp Desk
  • CareCustomer Care
  • TechnicalTechnical Support
  • SurveysSurveys
  • SettingAppointment Setting
  • OutboundOutbound Sales
  • LeadLead Generation

We recognize that choosing to partner with a call center for customer care and product support is a significant commitment. We also understand how challenging it can be to transition from another call center provider. That's why, as your trusted partner, we're dedicated to guiding you through this process every step of the way.

When you collaborate with ABC Marketing Services, you gain access to a team of experts who are ready to support your customers as if they were their own. Unlike other call center companies, we offer services that are fully customized to meet the unique needs of your business. Our centers are close to the U.S., in user-friendly destinations in Mexico, Belize, El Salvador, and Brazil, where our pricing is 50% lower than standard rates, and we can handle projects in Spanish, English, Portuguese, and other languages.

The ABC Marketing Columbus, OH

What Industries Does ABC Marketing Services Target?

If you own a business, you're probably wondering whether we serve the industry in which you work. We're proud to serve many businesses in a number of different industries, including:

The bottom line? Our key motivator is your success. Let's talk today about your business objectives. Once we understand your business and your goals, we'll help you achieve the results you want with the help of reliable call center pros. Now that you know more about ABC Marketing Services, let's take a deeper dive into the most popular call center services we provide.

Call Center Company for Appointment Setting

Could you imagine booking an appointment at The Woodlands of Columbus in Columbus, only for their team to make a mistake and lose the reservation you made? Chances are you'd be mad. The same goes for your company when one of your customers books an appointment, and it's lost or delayed.

We recognize how time-consuming appointment setting can be for your business. That's where ABC Marketing Services comes in. We're one of the top call center companies providing appointment-setting services in the U.S. We specialize in offering customized solutions for businesses aiming to simplify their scheduling and improve customer engagement. Our goal is to help companies like yours stay organized and concentrate on what truly counts—achieving growth and success.

ABC Marketing Customer Care Columbus, OH

Why Hire a Call Center Company in Columbus, OH for Appointment Setting?

Partnering with a knowledgeable call center for appointment setting can help you save time, cut costs, and minimize stress. Plus, your business can avoid expenses such as equipment, overhead, setup time, and training, all while enhancing your profits and sales.

Some additional benefits of working with ABC Marketing Services for appointment setting include:

  • Care24/7 Service
  • FocusFocus More Time on Your Business
  • CorrectCorrect Difficult Staffing Problems
  • CommunicateCommunicate with Customers Effectively
  • GrowGrow Your Company
  • MoreMore

What Industries Benefit from ABC Appointment Setting Services?

Leaders in industries like Automotive & Transportation and Agriculture & Agribusiness find appointment setting services from ABC Marketing Services to be highly effective. Our appointment setting services help improve customer service, generate sales, and provide tech support for businesses such as:

  • list-startFarm Supply Distributors
  • list-startEquipment Manufacturers
  • list-startOrganic Farms
  • list-startCar Dealerships
  • list-startTrucking & Logistics Companies
  • list-startMore

Call Center Company for Help Desk

Outsourcing your help desk allows your customer service department to operate 24 hours a day. Our call center company in Columbus, OH can offer tier-1 technical support or serve as backup for your in-house help desk team. Simplify your support process and focus on growing your business, instead of dealing with help desk nightmares.

ABC Marketing Help Desk Columbus, OH

What Makes ABC Marketing Services the Best Choice for Outsourced Help Desk Services?

If you're worried about the high costs and hassles of Help Desk, look no further than our call center company for help. Help desk services from ABC Marketing Services include:

01

Some of the most competitive rates and flexible pricing options available, catering to a wide variety of needs, from fully dedicated agents to shared options priced by subscriber, call, or device.

02

A strong, purpose-driven service attitude. Like we stay ready for action with extensive help desk experience, available from 12/5 to 24/7 through phone, text, email, and live chat.

03

Secure and redundant call center infrastructure.

04

Bilingual Spanish/English and Portuguese/English agents, all fully trained with extremely low attrition.

Whether you're looking to integrate chat or email into your Help Desk services or hand over your operations for a fully managed system, ABC Marketing Services can help.

What Industries Benefit from Help Desk Services from ABC Marketing Services?

Leaders in industries like E-Commerce & Retail and Education & E-Learning find outsourced help desk services from ABC Marketing Services to be highly effective. Our help desk services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startOnline Learning Platforms
  • list-startPrivate Schools
  • list-startOnline Stores
  • list-startFashion Brands
  • list-startMore

Call Center Company for Technical Support

ABC Marketing Services is a call center company known for its tech support - so much so that we offer two different tiers to accommodate our customers.

ABC Marketing Technical Support Columbus, OH

Standard Tech Support

For Basic Tier 1 Tech Support, our agent collects your customer's information and analyzes it to identify and resolve issues using established procedures. Typically, a Tier 1 agent works under the close supervision of a senior technician from your staff. Sometimes, your tech support needs can be integrated with the PTS offerings listed below, generating revenue for your company.

ABC Marketing Surveys Columbus, OH

Premium Tech Support (PTS)

Our all-in-one, customizable Premium Technical Support (PTS) solution offers exceptional tech support for all the connected devices and services used by your customers. There's no requirement for you to create your own offering. This comprehensive solution comes with all the necessary call center resources, software, technology, and operational expertise. You just need to promote your PTS program to your customers.

A few of the reasons why customers choose our tech support services include:

01

Market-Leading Results

We help your company achieve better customer experiences and higher ROI.

02

Problem Solving

We help you deliver superior tech support experience via immediate live support and 24/7 problem-solving skills.

03

Available Customer Protection

Bundle additional services like device protection, Internet security, online backup, and other third-party services as part of a single PTS subscription.

What Industries Benefit from Tech Support Services from ABC Marketing Services?

Leaders in industries like Energy & Utilities and Financial Services & Banking find technical support services from ABC Marketing Services to be highly effective. Our technical support services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startWater & Electric Providers
  • list-startSolar Energy Firms
  • list-startInvestment Companies
  • list-startInsurance Firms
  • list-startMore

Call Center Company for Marketing Research

Marketing research, encompassing social and opinion studies, involves the organized collection of data regarding individuals or organizations through statistical techniques and applied social science methods. This approach provides valuable insights to inform market decisions. As an integral part of any business strategy, having the right research is fundamental for sustaining your company's competitive edge - and ABC Marketing Services can help.

What Sets ABC Marketing Services Apart from Other Research Group Providers?

ABC Marketing Appointment Setting Columbus, OH

If business growth is on the menu this year, you've got to make informed decisions, and marketing research is one of the best ways to achieve that goal. Contact ABC Marketing Services to learn more about our marketing research services.

What Industries Benefit from Marketing Research Services from ABC Marketing Services?

Leaders in industries like Hospitality & Travel and IT & Software Development find marketing research services from ABC Marketing Services to be highly effective. Our marketing research services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHotels
  • list-startTravel Agencies
  • list-startTech Startups
  • list-startIT Consulting Firms
  • list-startMore

Call Center Company for Surveys

Conducting outbound market research and distributing customer surveys are excellent ways to gain insights into your consumers, allowing you to enhance your products or services. Relying on trial and error can be costly. Let our call center agents assist you in making informed decisions and assessing adoption rates before launching anything new.

At ABC Marketing Services, we have the capacity to create both small and large-scale surveys. Our clients frequently report the benefits of using surveys. Some of those benefits include:

Surveys hold significant power. By tapping into the insights our call center gathers from consumers, we can assist you in developing new products and services or fine-tuning your existing offerings. Ready to discover how ABC Marketing Services can support your company? Give us a shout. We'll take the time to understand your needs and provide a tailored proposal just for you.

What Industries Benefit from Surveys from ABC Marketing Services?

Leaders in industries like Insurance and Logistics & Supply Chain find surveys from ABC Marketing Services to be highly effective. Our surveys help improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHealth Insurance Providers
  • list-startAuto Insurance Companies
  • list-startWarehousing Companies
  • list-start3PL Providers

Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services

As a leading call center company in Columbus, OH, we know that innovative, custom service is what you need to succeed. That's why, since 1996, ABC Marketing Services has led the way in providing cost-conscious yet effective call center solutions for businesses like yours. From telemarketing and help desk services to lead generation and premium tech support, we can help. We've got the tools and resources to keep your company competitive and your customers happy. Contact us today to learn more about our unique call center services

Latest News in Columbus, OH

Columbus, OH – Crash at E Weber Rd & Cleveland Ave, Injuries Reported

Columbus, OH (May 20, 2025) – A collision with injuries was reported Monday at the intersection of E Weber Rd and Cleveland Ave on Columbus’s northeast side. The crash led to a prompt emergency response as authorities worked to assist those injured and restore the flow of traffic in the area.According to early reports, the crash involved at least two vehicles and occurred in a busy commuter corridor. Medics responded to the scene and treated at least one injured individual, though the full extent of injuries has not...

Columbus, OH (May 20, 2025) – A collision with injuries was reported Monday at the intersection of E Weber Rd and Cleveland Ave on Columbus’s northeast side. The crash led to a prompt emergency response as authorities worked to assist those injured and restore the flow of traffic in the area.

According to early reports, the crash involved at least two vehicles and occurred in a busy commuter corridor. Medics responded to the scene and treated at least one injured individual, though the full extent of injuries has not yet been confirmed. No fatalities have been reported at this time.

The intersection, which experiences high daily traffic volumes, was partially blocked while responders provided care and cleared the roadway. The cause of the crash remains under investigation, with officers working to determine whether speed, traffic violations, or distracted driving may have played a role.

We extend our well wishes to the injured parties and hope for their complete and timely recovery.

Busy Intersection Collisions in Columbus

Monday’s incident at E Weber Rd and Cleveland Ave reflects a common risk in urban Columbus—intersection collisions involving multiple lanes, turning vehicles, and limited visibility. These types of crashes are frequent in areas with mixed residential and commercial traffic, where vehicle flow is constant and complex.

Cleveland Ave, in particular, serves as a major north-south arterial route through the city and is often congested during peak hours. Crashes here can have broad impacts, both in terms of injuries and delays. Even seemingly minor collisions in high-traffic zones can cause serious injuries, particularly when occupants are struck from the side or when seatbelts are not properly worn.

Victims of such crashes may face a difficult recovery process, including medical treatments, physical therapy, and financial challenges related to lost income and transportation. That’s why timely medical care and access to support services are crucial.

If you or a loved one has been injured in a traffic collision in Columbus, it's important to take early steps to protect your well-being and your rights.

At Local Accident Reports, we provide the guidance and resources victims need after serious crashes. From connecting you with healthcare professionals to helping you understand your legal options, we’re here to help you move forward. Contact us today for comprehensive support tailored to your recovery.

Columbus, OH – Injury Crash on OH-104 WB Shuts Down All Lanes Btwn S High St and I-71

Columbus, OH (May 20, 2025) – A significant traffic alert was issued overnight after a crash with injuries forced the closure of all westbound lanes of OH-104 between S High St and I-71 in Columbus. Emergency crews responded to the scene just after midnight, where the incident caused a full shutdown of the affected stretch of roadway.Officials have confirmed that injuries were sustained in the crash, though no specifics have been provided regarding the number of victims or the severity of their conditions. Responders were...

Columbus, OH (May 20, 2025) – A significant traffic alert was issued overnight after a crash with injuries forced the closure of all westbound lanes of OH-104 between S High St and I-71 in Columbus. Emergency crews responded to the scene just after midnight, where the incident caused a full shutdown of the affected stretch of roadway.

Officials have confirmed that injuries were sustained in the crash, though no specifics have been provided regarding the number of victims or the severity of their conditions. Responders were actively involved in treating the injured and clearing the vehicles involved as of early Tuesday morning.

Due to the complete blockage of OH-104 westbound, traffic authorities have issued a detour route directing drivers to use I-70 between US-33 and I-71. The exact number of vehicles involved in the crash has not been released, and the cause of the incident remains under investigation.

Motorists in the area are being urged to avoid OH-104 WB near downtown Columbus and to expect delays while crews work to reopen the roadway.

Our thoughts are with those who were injured, and we hope for a safe and swift recovery.

Multi-Lane Closures and Injury Crashes in Ohio

Closures of major highways like OH-104 due to injury-related crashes present serious challenges for both traffic management and public safety. The early morning crash near S High St and I-71 highlights the disruption that can occur when a major commuter corridor is rendered inaccessible.

While the circumstances of this incident are still being reviewed, highway crashes involving full lane closures typically indicate significant damage, extensive cleanup, or an ongoing investigation into serious injuries. For victims, these collisions can have far-reaching effects—from immediate trauma and emergency medical care to long-term physical and financial recovery needs.

Detours like the one issued via I-70 are necessary to divert heavy volumes of traffic and ensure emergency crews have unobstructed access to the crash scene. However, these changes often impact morning commutes and increase risk for secondary collisions in surrounding areas.

In Ohio, drivers are urged to practice caution when traveling in construction or detour zones and to reduce speed when approaching unexpected delays or emergency vehicles. Crashes during overnight and early morning hours can be especially dangerous due to low visibility and fatigue-related factors.

For those injured in high-impact crashes on routes like OH-104, accessing proper medical care and legal support can make a critical difference in the recovery process.

If you’ve been hurt in a serious crash on one of Ohio’s major highways, Local Accident Reports is ready to support you. From understanding your rights to getting connected with the right professionals, we help simplify the road ahead. Contact us today and take the next step toward your recovery with confidence.

Columbus, OH – Collision with Injuries Reported on I-71 Near MM 109

Columbus, OH (May 21, 2025) – A vehicle collision involving injuries was reported Tuesday along Interstate 71 near mile marker 109, causing traffic delays and prompting an emergency response from local authorities.The crash occurred on a busy stretch of I-71, which serves as a major artery through central Ohio. First responders arrived on the scene shortly after the incident and confirmed that at least one individual was injured. The exact number of vehicles involved and the severity of the injuries have not yet been made...

Columbus, OH (May 21, 2025) – A vehicle collision involving injuries was reported Tuesday along Interstate 71 near mile marker 109, causing traffic delays and prompting an emergency response from local authorities.

The crash occurred on a busy stretch of I-71, which serves as a major artery through central Ohio. First responders arrived on the scene shortly after the incident and confirmed that at least one individual was injured. The exact number of vehicles involved and the severity of the injuries have not yet been made public.

The crash caused lane blockages in the area, leading to slowdowns as emergency crews worked to assist the injured and clear the wreckage. The Ohio State Highway Patrol is investigating the cause of the collision and will release further details as the investigation progresses.

We send our thoughts to the injured and wish them a full and speedy recovery.

High-Speed Crash Risks on I-71 in Columbus

Interstate 71 is one of the most heavily traveled highways in the Columbus area, and crashes near mile marker 109 often occur during times of high traffic volume, lane merges, or weather changes. These incidents are frequently associated with tailgating, lane drifting, and abrupt braking—factors that can quickly lead to collisions at high speeds.

Even with rapid EMS intervention, injury crashes on interstates often have lasting consequences, from physical pain and trauma to extended recovery times and financial strain. Tuesday’s crash illustrates how quickly daily commuting can be disrupted and how vital it is for drivers to remain alert and maintain safe following distances.

Columbus authorities continue to monitor traffic patterns and enforce speed and safety laws along I-71. However, proactive driver awareness remains the most effective tool for preventing injury collisions.

If you or someone close to you was involved in this crash, seeking immediate care and exploring your support options is an important next step.

After a highway crash, recovery can feel overwhelming. That’s why Local Accident Reports is here—to connect you with medical providers, legal support, and recovery guidance tailored to your needs. Contact Local Accident Reports today and begin the road to healing with confidence.

Columbus, OH – Collision with Injuries Reported at Demorest Rd and Clime Rd

Columbus, OH (May 21, 2025) – A vehicle collision involving injuries occurred Tuesday at the intersection of Demorest Rd and Clime Rd in Columbus, according to local emergency alerts.First responders were dispatched to the scene shortly after the incident and confirmed that at least one individual sustained injuries. Paramedics provided care on-site, and further information on the condition of those injured has not yet been released. The crash caused temporary disruptions in traffic as emergency crews worked to assist the...

Columbus, OH (May 21, 2025) – A vehicle collision involving injuries occurred Tuesday at the intersection of Demorest Rd and Clime Rd in Columbus, according to local emergency alerts.

First responders were dispatched to the scene shortly after the incident and confirmed that at least one individual sustained injuries. Paramedics provided care on-site, and further information on the condition of those injured has not yet been released. The crash caused temporary disruptions in traffic as emergency crews worked to assist the victims and remove the vehicles from the intersection.

Authorities are currently investigating the cause of the crash and are reviewing traffic conditions and vehicle movements leading up to the impact.

We extend our wishes for a full recovery to all who were affected by this crash.

West Columbus Intersection Safety and Crash Trends

Demorest Rd and Clime Rd intersect in a residential-commercial corridor in west Columbus that frequently experiences steady traffic throughout the day. The area includes multiple access points, retail zones, and nearby schools—creating a heightened risk for collisions due to high vehicle volume and turning conflicts.

Injury accidents at intersections like this are often linked to distracted driving, failure to yield, or quick lane changes. As seen in Tuesday’s crash, even a routine drive through a familiar area can lead to injury if caution is not observed.

Columbus transportation officials have made efforts to improve visibility and signal timing in west-side neighborhoods, but ultimately, driver attentiveness remains the most critical safety factor. This crash reinforces the importance of defensive driving and the use of proper traffic protocols at complex intersections.

For those involved, the aftermath of a crash can be difficult to manage—physically, financially, and emotionally. Immediate medical evaluation and early access to resources can make a significant difference in the outcome.

If you or someone you know was hurt in this collision, consider reaching out for trusted support and guidance.

When you're recovering from an injury crash, you need reliable help. Local Accident Reports connects victims with medical care, recovery planning, and support resources tailored to their needs. Contact Local Accident Reports today to start your path to healing with clarity and care.

Columbus, OH – Injury Crash Reported at Olentangy River Rd and Columbus Pike

Columbus, OH (May 21, 2025) – An auto accident resulting in injuries was reported Wednesday at the intersection of Olentangy River Rd and Columbus Pike in the Columbus area.The crash occurred during the day and involved at least one vehicle with injuries confirmed at the scene. Emergency medical teams were dispatched promptly and provided care to those involved. Details on the number of vehicles or extent of injuries have not yet been released by authorities, but the incident was significant enough to warrant a formal eme...

Columbus, OH (May 21, 2025) – An auto accident resulting in injuries was reported Wednesday at the intersection of Olentangy River Rd and Columbus Pike in the Columbus area.

The crash occurred during the day and involved at least one vehicle with injuries confirmed at the scene. Emergency medical teams were dispatched promptly and provided care to those involved. Details on the number of vehicles or extent of injuries have not yet been released by authorities, but the incident was significant enough to warrant a formal emergency response.

Traffic in the area was impacted while responders worked to assist the injured and clear the roadway. Authorities are actively investigating the cause of the crash, and more information may become available as the investigation progresses.

Our thoughts are with the injured, and we wish them a safe and complete recovery.

Intersection Collision Risks in Columbus

The intersection of Olentangy River Rd and Columbus Pike is a high-traffic corridor that serves both local neighborhoods and regional commuters. Intersections like this one are frequent sites of injury-related accidents due to complex turning movements, volume congestion, and visibility limitations, especially during peak travel periods.

While the exact circumstances of this crash are still under review, common contributing factors in similar incidents include distracted driving, failure to yield, and misjudged left-hand turns. Emergency crews in Columbus are well-equipped to handle these situations, and their fast response often plays a key role in minimizing injury severity.

As traffic in Columbus continues to grow, so too does the importance of practicing safe driving habits—particularly at high-risk intersections. Drivers are reminded to stay alert, obey signals, and avoid distractions to help prevent further accidents like the one on Olentangy River Rd.

If you or a loved one was injured in this crash, it’s important to know where to turn for recovery assistance and support.

Recovering from a car accident can be overwhelming—but you don’t have to go through it alone. Local Accident Reports connects injured victims with medical professionals, legal guidance, and recovery resources tailored to their needs. Reach out to Local Accident Reports today and take the first step toward healing and clarity.

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ABC Marketing Outbound Sales Columbus, OH