Keep Your Company Competitive and Customers Happy with Call Center Services from ABC Marketing Services

Call Center Company in Colorado Springs, CO

You don't have to be an all-A student from Colorado Early Colleges Colorado Springs near Colorado Springs to know that exceptional customer service and effective communication are more important than ever in today's environment. With a multitude of platforms available for customer engagement, companies and industries of all kinds are feeling compelled to elevate their client support.

In fact, savvy business leaders are exploring ways to cut costs by outsourcing their inbound and outbound voice services, along with the email and chat support that are crucial to daily operations. If your company is ready to enhance customer experience, retain and grow its client base, increase brand visibility, and outpace competitors, consider collaborating with ABC Marketing Services Services to take the next step.

Call Center Company Colorado Springs, CO

The ABC Marketing Services Difference

For over 20 years, our call center company in Colorado Springs, CO has been providing innovative solutions to help you engage with your markets across the U.S., Canada, and beyond. We've successfully launched hundreds of campaigns for a number of needs, including:

  • HelpHelp Desk
  • CareCustomer Care
  • TechnicalTechnical Support
  • SurveysSurveys
  • SettingAppointment Setting
  • OutboundOutbound Sales
  • LeadLead Generation

We recognize that choosing to partner with a call center for customer care and product support is a significant commitment. We also understand how challenging it can be to transition from another call center provider. That's why, as your trusted partner, we're dedicated to guiding you through this process every step of the way.

When you collaborate with ABC Marketing Services, you gain access to a team of experts who are ready to support your customers as if they were their own. Unlike other call center companies, we offer services that are fully customized to meet the unique needs of your business. Our centers are close to the U.S., in user-friendly destinations in Mexico, Belize, El Salvador, and Brazil, where our pricing is 50% lower than standard rates, and we can handle projects in Spanish, English, Portuguese, and other languages.

The ABC Marketing Colorado Springs, CO

What Industries Does ABC Marketing Services Target?

If you own a business, you're probably wondering whether we serve the industry in which you work. We're proud to serve many businesses in a number of different industries, including:

The bottom line? Our key motivator is your success. Let's talk today about your business objectives. Once we understand your business and your goals, we'll help you achieve the results you want with the help of reliable call center pros. Now that you know more about ABC Marketing Services, let's take a deeper dive into the most popular call center services we provide.

Call Center Company for Appointment Setting

Could you imagine booking an appointment at Seniors of the Rockies Find Local Senior Living Communities in Colorado Springs, only for their team to make a mistake and lose the reservation you made? Chances are you'd be mad. The same goes for your company when one of your customers books an appointment, and it's lost or delayed.

We recognize how time-consuming appointment setting can be for your business. That's where ABC Marketing Services comes in. We're one of the top call center companies providing appointment-setting services in the U.S. We specialize in offering customized solutions for businesses aiming to simplify their scheduling and improve customer engagement. Our goal is to help companies like yours stay organized and concentrate on what truly counts—achieving growth and success.

ABC Marketing Customer Care Colorado Springs, CO

Why Hire a Call Center Company in Colorado Springs, CO for Appointment Setting?

Partnering with a knowledgeable call center for appointment setting can help you save time, cut costs, and minimize stress. Plus, your business can avoid expenses such as equipment, overhead, setup time, and training, all while enhancing your profits and sales.

Some additional benefits of working with ABC Marketing Services for appointment setting include:

  • Care24/7 Service
  • FocusFocus More Time on Your Business
  • CorrectCorrect Difficult Staffing Problems
  • CommunicateCommunicate with Customers Effectively
  • GrowGrow Your Company
  • MoreMore

What Industries Benefit from ABC Appointment Setting Services?

Leaders in industries like Automotive & Transportation and Agriculture & Agribusiness find appointment setting services from ABC Marketing Services to be highly effective. Our appointment setting services help improve customer service, generate sales, and provide tech support for businesses such as:

  • list-startFarm Supply Distributors
  • list-startEquipment Manufacturers
  • list-startOrganic Farms
  • list-startCar Dealerships
  • list-startTrucking & Logistics Companies
  • list-startMore

Call Center Company for Help Desk

Outsourcing your help desk allows your customer service department to operate 24 hours a day. Our call center company in Colorado Springs, CO can offer tier-1 technical support or serve as backup for your in-house help desk team. Simplify your support process and focus on growing your business, instead of dealing with help desk nightmares.

ABC Marketing Help Desk Colorado Springs, CO

What Makes ABC Marketing Services the Best Choice for Outsourced Help Desk Services?

If you're worried about the high costs and hassles of Help Desk, look no further than our call center company for help. Help desk services from ABC Marketing Services include:

01

Some of the most competitive rates and flexible pricing options available, catering to a wide variety of needs, from fully dedicated agents to shared options priced by subscriber, call, or device.

02

A strong, purpose-driven service attitude. Like we stay ready for action with extensive help desk experience, available from 12/5 to 24/7 through phone, text, email, and live chat.

03

Secure and redundant call center infrastructure.

04

Bilingual Spanish/English and Portuguese/English agents, all fully trained with extremely low attrition.

Whether you're looking to integrate chat or email into your Help Desk services or hand over your operations for a fully managed system, ABC Marketing Services can help.

What Industries Benefit from Help Desk Services from ABC Marketing Services?

Leaders in industries like E-Commerce & Retail and Education & E-Learning find outsourced help desk services from ABC Marketing Services to be highly effective. Our help desk services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startOnline Learning Platforms
  • list-startPrivate Schools
  • list-startOnline Stores
  • list-startFashion Brands
  • list-startMore

Call Center Company for Technical Support

ABC Marketing Services is a call center company known for its tech support - so much so that we offer two different tiers to accommodate our customers.

ABC Marketing Technical Support Colorado Springs, CO

Standard Tech Support

For Basic Tier 1 Tech Support, our agent collects your customer's information and analyzes it to identify and resolve issues using established procedures. Typically, a Tier 1 agent works under the close supervision of a senior technician from your staff. Sometimes, your tech support needs can be integrated with the PTS offerings listed below, generating revenue for your company.

ABC Marketing Surveys Colorado Springs, CO

Premium Tech Support (PTS)

Our all-in-one, customizable Premium Technical Support (PTS) solution offers exceptional tech support for all the connected devices and services used by your customers. There's no requirement for you to create your own offering. This comprehensive solution comes with all the necessary call center resources, software, technology, and operational expertise. You just need to promote your PTS program to your customers.

A few of the reasons why customers choose our tech support services include:

01

Market-Leading Results

We help your company achieve better customer experiences and higher ROI.

02

Problem Solving

We help you deliver superior tech support experience via immediate live support and 24/7 problem-solving skills.

03

Available Customer Protection

Bundle additional services like device protection, Internet security, online backup, and other third-party services as part of a single PTS subscription.

What Industries Benefit from Tech Support Services from ABC Marketing Services?

Leaders in industries like Energy & Utilities and Financial Services & Banking find technical support services from ABC Marketing Services to be highly effective. Our technical support services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startWater & Electric Providers
  • list-startSolar Energy Firms
  • list-startInvestment Companies
  • list-startInsurance Firms
  • list-startMore

Call Center Company for Marketing Research

Marketing research, encompassing social and opinion studies, involves the organized collection of data regarding individuals or organizations through statistical techniques and applied social science methods. This approach provides valuable insights to inform market decisions. As an integral part of any business strategy, having the right research is fundamental for sustaining your company's competitive edge - and ABC Marketing Services can help.

What Sets ABC Marketing Services Apart from Other Research Group Providers?

ABC Marketing Appointment Setting Colorado Springs, CO

If business growth is on the menu this year, you've got to make informed decisions, and marketing research is one of the best ways to achieve that goal. Contact ABC Marketing Services to learn more about our marketing research services.

What Industries Benefit from Marketing Research Services from ABC Marketing Services?

Leaders in industries like Hospitality & Travel and IT & Software Development find marketing research services from ABC Marketing Services to be highly effective. Our marketing research services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHotels
  • list-startTravel Agencies
  • list-startTech Startups
  • list-startIT Consulting Firms
  • list-startMore

Call Center Company for Surveys

Conducting outbound market research and distributing customer surveys are excellent ways to gain insights into your consumers, allowing you to enhance your products or services. Relying on trial and error can be costly. Let our call center agents assist you in making informed decisions and assessing adoption rates before launching anything new.

At ABC Marketing Services, we have the capacity to create both small and large-scale surveys. Our clients frequently report the benefits of using surveys. Some of those benefits include:

Surveys hold significant power. By tapping into the insights our call center gathers from consumers, we can assist you in developing new products and services or fine-tuning your existing offerings. Ready to discover how ABC Marketing Services can support your company? Give us a shout. We'll take the time to understand your needs and provide a tailored proposal just for you.

What Industries Benefit from Surveys from ABC Marketing Services?

Leaders in industries like Insurance and Logistics & Supply Chain find surveys from ABC Marketing Services to be highly effective. Our surveys help improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHealth Insurance Providers
  • list-startAuto Insurance Companies
  • list-startWarehousing Companies
  • list-start3PL Providers

Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services

As a leading call center company in Colorado Springs, CO, we know that innovative, custom service is what you need to succeed. That's why, since 1996, ABC Marketing Services has led the way in providing cost-conscious yet effective call center solutions for businesses like yours. From telemarketing and help desk services to lead generation and premium tech support, we can help. We've got the tools and resources to keep your company competitive and your customers happy. Contact us today to learn more about our unique call center services

Latest News in Colorado Springs, CO

Best Internet Providers in Colorado Springs, Colorado

What is the best internet provider in Colorado Springs?Xfinity is the best internet service provider in Colorado Springs, thanks to its broad coverage throughout the area, high download speeds and low prices. If Xfinity isn't available at your address, ...

What is the best internet provider in Colorado Springs?

Xfinity is the best internet service provider in Colorado Springs, thanks to its broad coverage throughout the area, high download speeds and low prices. If Xfinity isn't available at your address, Quantum Fiber, T-Mobile and Rise Broadband are all worth considering.

Plus, Xfinity offers the most affordable plan, with rapid and reliable service. What's more, it provides download speeds of up to 150 megabits per second for just $20 a month for customers in their first year of service. And if you're looking for speed, Xfinity's Gigabit X2 plan is the fastest -- and widely available -- for $115 monthly. In some areas, you can expect download speeds of up to 8 gigs with Quantum Fiber, priced at $165 per month.

Source: CNET analysis of provider data.

Other available internet providers in Colorado Springs

Cheap internet options in Colorado Springs

You'll find decent deals on your internet in Colorado Springs. Based on our calculations, the average starting price is about $44 per month, with a couple of providers offering plans starting even lower. Xfinity clocks in with the lowest price available at $20 per month (plus, it's a good value when looking at price per Mbps), but some internet service providers may offer an even better deal.

Source: CNET analysis of provider data.

How to find internet deals and promotions in Colorado Springs

The best internet deals and top promotions in Colorado Springs depend on what discounts are available during a given period. Most deals are short-lived, but we check frequently for the latest offers.

Colorado Springs internet providers, such as Xfinity and Rise Broadband, may offer lower introductory pricing or streaming add-ons for a limited time. Many providers, including Quantum Fiber, run the same standard pricing year-round.

For a more extensive list of promos, check out our guide to the best internet deals.

How fast is Colorado Springs broadband?

Xfinity has the fourth-fastest median download speed nationwide, so it's no surprise it's the fastest internet service provider you can get in Colorado Springs. Most internet speeds in this area are under 100Mbps, especially if you're on a budget. You'll find download speeds up to 2,000Mbps with Xfinity if you want to spend more money.

Colorado Springs isn't exactly known for its superfast internet speeds; only a few internet service providers offer speeds over 940Mbps. The prices are moderate for these fast speeds.

Source: CNET analysis of provider data.

What’s a good internet speed?

Most internet connection plans can now handle basic productivity and communication tasks. If you're looking for an internet plan that can accommodate videoconferencing, streaming video or gaming, you'll have a better experience with a more robust connection. Here's an overview of the recommended minimum download speeds for various applications, according to the Federal Communication Commission. Note that these are only guidelines and that internet speed, service and performance vary by connection type, provider and address.

For more information, refer to our guide on how much internet speed you really need.

How CNET chose the best internet providers in Colorado Springs

Internet service providers are numerous and regional. Unlike the latest smartphone, laptop, router or kitchen tool, it’s impractical to personally test every ISP in a given city. What’s our approach? We start by researching the pricing, availability and speed information, drawing on our own historical ISP data, the provider sites and mapping information from the Federal Communications Commission at FCC.gov.

It doesn’t end there: We go to the FCC’s website to check our data and ensure we consider every ISP that provides service in an area. We also input local addresses on provider websites to find specific options for residents. We look at sources, including the American Customer Satisfaction Index and J.D. Power, to evaluate how happy customers are with an ISP’s service. ISP plans and prices are subject to frequent changes; all information provided is accurate as of the time of publication.

Once we have this localized information, we ask three main questions:

The answers to those questions are often layered and complex, but the providers that come closest to “yes” on all three are the ones we recommend. When it comes to selecting the cheapest internet service, we look for the plans with the lowest monthly fee, although we also factor in things like price increases, equipment fees and contracts. Choosing the fastest internet service is relatively straightforward. We look at advertised upload and download speeds and also consider real-world speed data from sources like Ookla and FCC reports (Disclosure: Ookla is owned by the same parent company as CNET, Ziff Davis.).

To explore our process in more depth, visit our how we test ISPs page.

What's the final word on internet providers in Colorado Springs?

Colorado Springs offers a wide variety of internet options, whether you're living in a rural area and need a satellite provider or are located downtown looking for a fiber connection. With prices starting at just $20 per month, there's a little something for everyone. Xfinity offers the widest variety with the lowest prices and highest speeds, but local companies like PCI Broadband or Stratus IQ are hanging in there as contenders.

Internet providers in Colorado Springs FAQs

Semiconductor company announces expansion in Colorado Springs

COLORADO SPRINGS, Colo. (KKTV) - Okika Devices, a chip and software production company, is relocating its headquarters and research and development operations to Colorado Springs.Governor Jared Polis and the state’s Office of Economic Development and International Trade (OEDIT) made the announcement of the company’s move on Tuesday, highlighting the state and local area’s growth in the semiconductor industry.According to a news release, Okika Devices develops “Field Programmable Analog Array (FPAA) integ...

COLORADO SPRINGS, Colo. (KKTV) - Okika Devices, a chip and software production company, is relocating its headquarters and research and development operations to Colorado Springs.

Governor Jared Polis and the state’s Office of Economic Development and International Trade (OEDIT) made the announcement of the company’s move on Tuesday, highlighting the state and local area’s growth in the semiconductor industry.

According to a news release, Okika Devices develops “Field Programmable Analog Array (FPAA) integrated circuit products to deliver state-of-the-art analog integrated circuit solutions that address complex challenges from sensor processing to machine learning.”

State officials said the company is set to create 20 new jobs with an average annual wage of $104,250.

The company, previously headquartered in California, also considered areas in California and Arizona for expansion. According to a news release, the company currently has six employees, one of whom is in Colorado.

Officials said hiring for Okika was underway as of Tuesday for applications and quality engineers, sales, and procurement.

“Relocating Okika’s headquarters to Colorado Springs marks an exciting new chapter for our company,” Okika’s Chairman and CEO William Staunton said. “The business-friendly environment, along with the unwavering support from the city, county, and state—who truly bent over backwards to make this transition seamless—made our decision an easy one. Colorado Springs offers a rich pool of talented and committed professionals, and we’re proud to join a community known for innovation and excellence. Many of our senior executives, formerly of Ramtron, are thrilled to return and help launch Okika in a place that feels like home. We are looking forward to being back.”

“Okika Device’s dedication to cutting-edge analog solutions and commitment to innovation will undoubtedly strengthen and advance our state’s growing semiconductor ecosystem, further solidifying Colorado’s position as a leader in the advanced industries, technology and strategic economic development,” OEDIT Executive Director Eve Lieberman said.

Copyright 2025 KKTV. All rights reserved.

Best public high schools in the Colorado Springs metro area

Best public high schools in the Colorado Springs metro areaStacker compiled a list of the best public high schools in the Colorado Springs metro area using data from the Niche. Niche uses seven weighted factors for its rankings. A majority of the score is based on academics, but other factors include culture and diversity; sports; clubs and activities; resources; and sur...

Best public high schools in the Colorado Springs metro area

Stacker compiled a list of the best public high schools in the Colorado Springs metro area using data from the Niche. Niche uses seven weighted factors for its rankings. A majority of the score is based on academics, but other factors include culture and diversity; sports; clubs and activities; resources; and surveys of parents, teachers, and students.

#25. Calhan Secondary School

- Location: Calhan School District No. RJ1, CO

- Enrollment: 223 (11:1 student to teacher ratio)

- Niche grade: B

#24. Atlas Preparatory High School

- Location: Harrison School District No. 2, CO

- Enrollment: 479 (18:1 student to teacher ratio)

- Niche grade: B

#23. Civa Charter Academy

- Location: Colorado Springs School District No. 11, CO

- Enrollment: 194 (10:1 student to teacher ratio)

- Niche grade: B

#22. Fountain-Fort Carson High School

- Location: Fountain-Fort Carson School District 8, CO

- Enrollment: 2,040 (17:1 student to teacher ratio)

- Niche grade: B

#21. Doherty High School

- Location: Colorado Springs School District No. 11, CO

- Enrollment: 1,832 (22:1 student to teacher ratio)

- Niche grade: B

#20. Palmer High School

- Location: Colorado Springs School District No. 11, CO

- Enrollment: 1,384 (19:1 student to teacher ratio)

- Niche grade: B

#19. Colorado Early Colleges Colorado Springs

- Location: Colorado Charter School Institute, CO

- Enrollment: 642 (21:1 student to teacher ratio)

- Niche grade: B

#18. Colorado Military Academy

- Location: Colorado Charter School Institute, CO

- Enrollment: 807 (22:1 student to teacher ratio)

- Niche grade: B

#17. Coronado High School

- Location: Colorado Springs School District No. 11, CO

- Enrollment: 1,305 (19:1 student to teacher ratio)

- Niche grade: B+

#16. Liberty High School

- Location: Academy School District No. 20, CO

- Enrollment: 1,647 (18:1 student to teacher ratio)

- Niche grade: B+

#15. James Irwin Charter High School

- Location: Harrison School District No. 2, CO

- Enrollment: 403 (17:1 student to teacher ratio)

- Niche grade: B+

#14. Banning Lewis Academy

- Location: District 49, CO

- Enrollment: 1,600 (9:1 student to teacher ratio)

- Niche grade: B+

#13. Manitou Springs High School

- Location: Manitou Springs School District, CO

- Enrollment: 381 (11:1 student to teacher ratio)

- Niche grade: B+

#12. Rampart High School

- Location: Academy School District No. 20, CO

- Enrollment: 1,454 (17:1 student to teacher ratio)

- Niche grade: A-

#11. Thomas MacLaren School

- Location: Colorado Charter School Institute, CO

- Enrollment: 984 (11:1 student to teacher ratio)

- Niche grade: A-

#10. Discover Canyon Campus High School

- Location: Academy School District No. 20, CO

- Enrollment: 1,087 (18:1 student to teacher ratio)

- Niche grade: A-

#9. Lewis-Palmer High School

- Location: Lewis-Palmer School District 38, CO

- Enrollment: 1,181 (22:1 student to teacher ratio)

- Niche grade: A-

#8. Village High School

- Location: Academy School District No. 20, CO

- Enrollment: 447 (19:1 student to teacher ratio)

- Niche grade: A-

#7. Air Academy High School

- Location: Academy School District No. 20, CO

- Enrollment: 1,329 (16:1 student to teacher ratio)

- Niche grade: A

#6. Palmer Ridge High School

- Location: Lewis-Palmer School District 38, CO

- Enrollment: 1,094 (20:1 student to teacher ratio)

- Niche grade: A

#5. Pine Creek High School

- Location: Academy School District No. 20, CO

- Enrollment: 1,815 (18:1 student to teacher ratio)

- Niche grade: A

#4. Odyssey Early College and Career Options

- Location: Colorado Springs School District No. 11, CO

- Enrollment: 316 (12:1 student to teacher ratio)

- Niche grade: A

#3. Classical Academy High School

- Location: Academy School District No. 20, CO

- Enrollment: 547 (11:1 student to teacher ratio)

- Niche grade: A

#2. The Vanguard School Senior High

- Location: Harrison School District No. 2, CO

- Enrollment: 321 (10:1 student to teacher ratio)

- Niche grade: A

#1. Cheyenne Mountain High School

- Location: Cheyenne Mountain School District No. 12, CO

- Enrollment: 1,241 (16:1 student to teacher ratio)

- Niche grade: A+

This story features data reporting by Rob Powell and is part of a series utilizing data automation across 97 metros.

Originally published on stacker.com, part of the BLOX Digital Content Exchange.

Despite tariff pause, this Colorado bike company has hit the end of the trail

It’s not hard to figure out what inspires Steve Kaczmarek, who founded Borealis Fat Bikes in Colorado Springs 12 years ago. Just consider the names of a few of his bikes: Kaczmarek’s first bike was “The Yampa.” There’s “The Crestone,” and the electric bike is “The Keystone.”“Everything we do has a Colorado theme,” said Kaczmarek. “All of our bikes have the Colorado flag on them. We just have great fun being from Colorado.”Specialty bikes known as &ldq...

It’s not hard to figure out what inspires Steve Kaczmarek, who founded Borealis Fat Bikes in Colorado Springs 12 years ago. Just consider the names of a few of his bikes: Kaczmarek’s first bike was “The Yampa.” There’s “The Crestone,” and the electric bike is “The Keystone.”

“Everything we do has a Colorado theme,” said Kaczmarek. “All of our bikes have the Colorado flag on them. We just have great fun being from Colorado.”

Specialty bikes known as “fat bikes” took off right around the time Kaczmarek was starting the company. He describes their design, including larger tires, as ideal for off-road terrain and riding on snow, mud and loose gravel since they have a wider footprint and are more stable.

“You don't have to worry about going over whatever [terrain],” said Kaczmarek, as he pointed out some of the bikes at the company’s current headquarters. “Your eyes are up, you're enjoying, having a good time. They're just fun bikes.”

Kaczmarek has had some ups and downs since he founded the company in 2013, but he said the on-again-off-again tariffs on Chinese goods is a deal-breaker for the business. Borealis designs and assembles its bikes in Colorado Springs, but 80 percent of the parts come from China. Back in 2018, during Trump’s first term as president, Kaczmarek said the 25 percent tariffs Trump imposed and which President Joe Biden maintained cost the company $300,000.

The pandemic, on the other hand, was a boon for the outdoor industry business as people were able to take advantage of the extra time to recreate and started buying up more gear, including campers, outdoor gear and Kaczmarek’s fat bikes.

But when the pandemic ended, business slowed for the industry, something Kaczmarek describes as the “Corona hangover.” Kaczmarek had to let go of about half of his 12-person staff, so the company was still able to make a profit.

Then, in July of last year, Kaczmarek started planning for what he saw as the worst-case scenario: more tariffs that he figured could be as high as 50 percent.

“In July of last year, Trump was gaining speed in the polls, and I said, ‘I've got to move to a place where I have options,’” said Kaczmarek. “ I wanted a one-year lease, which was hard to find, and in the event things went bad, I needed to be able to either pivot or shut down.”

Kaczmarek moved from his 10,000-foot location to a 3,000-foot space and cut more staff, leaving him with three full-time and one part-time employees. Then came the election and the expected imposition of big tariffs on China. Kaczmarek decided he’d have to shut his doors this summer.

“We would've had to have placed orders in February because of the lead time from our suppliers, predominantly in China and then they go on the ocean for a month and then we get them and then we start building,” said Kaczmarek, noting it was just too risky to order more inventory without knowing how much it would cost.

It turned out the tariffs announced on China in April were much higher than Kaczmarek anticipated, so shutting down made sense. And Kaczmarek said even the recent pause in the trade war between the US and China won’t change his plans. There’s just too much uncertainty.

“We're down to our last 200 bikes. We're going to build those while I still have my staff,” Kaczmarek said. “We're exiting this facility at the end of July, and unfortunately, we're letting everybody go.

Kaczmarek said he’s going to move any remaining inventory to his house and stay on the sidelines to see how the tariff negotiations play out in the long run.

As tariffs take effect, a new struggle for small town newspapers arises – the cost of paper

Others in the industry said they may be forced to sit on the sidelines as well, like Matt Reichel of Boreas Campers in Pueblo, which makes campers built to go off-road and off-grid.

Reichel said the RV industry has declined significantly since its peak in COVID, and his company is running at 50 percent of what it was in 2022. He said the supply chain issues that started during the pandemic have never fully recovered and the company’s future is uncertain.

“It’s just whiplash for everyone,” he said.

He said the company, which also depends on parts from China, had been able to manage the 25 percent tariffs imposed in 2018, but 145 percent is a different ballgame.

Trump hopes that restricting American access to overseas products, especially from China, will incentivize manufacturers to start producing parts in the United States and create more jobs. But Reichel said even if tariffs were to stay at 145 percent, it will still be more expensive to buy his supplies in the U.S.

Borealis’ Steve Kaczmarek agrees. He said he doesn’t think anything he needs could be manufactured cost-competitively in the U.S. compared to China.

“I understand that we're trying to bring jobs back to the US,’ said Kaczmarek. “That's great. I fully support that, but not everything can be brought back.

Kaczmarek doesn’t see the tires he depends on ever being made in the U.S. He said he looked into bike frames when he started the company and they were five times the cost of what they pay for bike frames in China. He said people just aren't going to spend what it would cost to buy a bike with US parts. One example is the carbon bikes he sells that run from $2,000-$3,000. He predicted a carbon bike with U.S. parts would cost about $10,000.

Kaczmarek said he worries how his employees will make ends meet. Dakota Mossbrook is one of the remaining three full-time workers. Kaczmarek calls him a superstar.

“We've got a really good group and it takes years to get a good group,” Kaczmarek said. But I can't keep paying them. There's just no way to do that.”

Mossbrook, who assembles the bikes, said he’d like to continue doing what he does, but the future doesn’t look good for the industry.

“What's happening to us is kind of happening to the entire industry,” he said. “So options are slim.”

Mossbrook is now looking for a job, but he said for him, the future looks bleak. And Kaczmarek will say goodbye to a business he created from the ground up.

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Portugal family circus coming to Colorado Springs for May

For five generations, the Portugal family has entertained audiences with acrobatic spectacles and amusing stunts.Starting with a small tent in Mexico during the 1950s, the family-run circus grew over the next few decades, eventually traveling to perform around the country. In 2014, the show went international, starting in El Salvador with a Central America tour. By 2019, the family was planning performances across the U.S.The Do Portugal Circus family will be flipping and flying here in Colorado Springs. The family-friendly cir...

For five generations, the Portugal family has entertained audiences with acrobatic spectacles and amusing stunts.

Starting with a small tent in Mexico during the 1950s, the family-run circus grew over the next few decades, eventually traveling to perform around the country. In 2014, the show went international, starting in El Salvador with a Central America tour. By 2019, the family was planning performances across the U.S.

The Do Portugal Circus family will be flipping and flying here in Colorado Springs. The family-friendly circus, set under a big top, will perform throughout May.

Colorado Springs dance company to present full-length 'Giselle' ballet

“We have a whole new show this season — completely new tricks, the lighting is better, the equipment is better,” said ringmaster Aldo Portugal, who also dabbles in trapeze. “We’re always trying to improve. I love this show so dearly. I love being in it. I love being part of it. We are always try to make it better and trying to make it bigger and trying to make it as good as it possibly can be.”

The animal-free circus features acts like juggling, aerial silks, hand balancing, magic, trapeze and the globe of death. There will also, of course, be clowns at the show.

The artists — especially the clowns — are very interactive with the audience, Portugal said, in hopes of immersing viewers into the show. That’s part of what makes the Do Portugal Circus unique, he said.

From exam table to stage: Dr. Kevin Fitzgerald coming to Colorado Springs comedy club

“There’s never a dull moment during the show,” Portugal said. “We just don’t want the audience to come and sit and watch the show. We want the audience to be part of the show. I always say it’s like a dance, it takes two to tango.”

The performances are always evolving, Portugal said. For those who might be going for the first time, Portugal says to expect the unexpected. Even with all his experience, he often finds himself captivated by the artistry.

“I know it sounds so cliche, but the performances that we have are so unique, the performers have such personalities, I’m really proud of this show we have the season,” Portugal said.

“Be ready to be a little scared — the performers, they are fearless.”

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