Keep Your Company Competitive and Customers Happy with Call Center Services from ABC Marketing Services

Call Center Company in Clarksville, TN

You don't have to be an all-A student from Clarksville Campus near Clarksville to know that exceptional customer service and effective communication are more important than ever in today's environment. With a multitude of platforms available for customer engagement, companies and industries of all kinds are feeling compelled to elevate their client support.

In fact, savvy business leaders are exploring ways to cut costs by outsourcing their inbound and outbound voice services, along with the email and chat support that are crucial to daily operations. If your company is ready to enhance customer experience, retain and grow its client base, increase brand visibility, and outpace competitors, consider collaborating with ABC Marketing Services Services to take the next step.

Call Center Company Clarksville, TN

The ABC Marketing Services Difference

For over 20 years, our call center company in Clarksville, TN has been providing innovative solutions to help you engage with your markets across the U.S., Canada, and beyond. We've successfully launched hundreds of campaigns for a number of needs, including:

  • HelpHelp Desk
  • CareCustomer Care
  • TechnicalTechnical Support
  • SurveysSurveys
  • SettingAppointment Setting
  • OutboundOutbound Sales
  • LeadLead Generation

We recognize that choosing to partner with a call center for customer care and product support is a significant commitment. We also understand how challenging it can be to transition from another call center provider. That's why, as your trusted partner, we're dedicated to guiding you through this process every step of the way.

When you collaborate with ABC Marketing Services, you gain access to a team of experts who are ready to support your customers as if they were their own. Unlike other call center companies, we offer services that are fully customized to meet the unique needs of your business. Our centers are close to the U.S., in user-friendly destinations in Mexico, Belize, El Salvador, and Brazil, where our pricing is 50% lower than standard rates, and we can handle projects in Spanish, English, Portuguese, and other languages.

The ABC Marketing Clarksville, TN

What Industries Does ABC Marketing Services Target?

If you own a business, you're probably wondering whether we serve the industry in which you work. We're proud to serve many businesses in a number of different industries, including:

The bottom line? Our key motivator is your success. Let's talk today about your business objectives. Once we understand your business and your goals, we'll help you achieve the results you want with the help of reliable call center pros. Now that you know more about ABC Marketing Services, let's take a deeper dive into the most popular call center services we provide.

Call Center Company for Appointment Setting

Could you imagine booking an appointment at Fieldstone Place in Clarksville, only for their team to make a mistake and lose the reservation you made? Chances are you'd be mad. The same goes for your company when one of your customers books an appointment, and it's lost or delayed.

We recognize how time-consuming appointment setting can be for your business. That's where ABC Marketing Services comes in. We're one of the top call center companies providing appointment-setting services in the U.S. We specialize in offering customized solutions for businesses aiming to simplify their scheduling and improve customer engagement. Our goal is to help companies like yours stay organized and concentrate on what truly counts—achieving growth and success.

ABC Marketing Customer Care Clarksville, TN

Why Hire a Call Center Company in Clarksville, TN for Appointment Setting?

Partnering with a knowledgeable call center for appointment setting can help you save time, cut costs, and minimize stress. Plus, your business can avoid expenses such as equipment, overhead, setup time, and training, all while enhancing your profits and sales.

Some additional benefits of working with ABC Marketing Services for appointment setting include:

  • Care24/7 Service
  • FocusFocus More Time on Your Business
  • CorrectCorrect Difficult Staffing Problems
  • CommunicateCommunicate with Customers Effectively
  • GrowGrow Your Company
  • MoreMore

What Industries Benefit from ABC Appointment Setting Services?

Leaders in industries like Automotive & Transportation and Agriculture & Agribusiness find appointment setting services from ABC Marketing Services to be highly effective. Our appointment setting services help improve customer service, generate sales, and provide tech support for businesses such as:

  • list-startFarm Supply Distributors
  • list-startEquipment Manufacturers
  • list-startOrganic Farms
  • list-startCar Dealerships
  • list-startTrucking & Logistics Companies
  • list-startMore

Call Center Company for Help Desk

Outsourcing your help desk allows your customer service department to operate 24 hours a day. Our call center company in Clarksville, TN can offer tier-1 technical support or serve as backup for your in-house help desk team. Simplify your support process and focus on growing your business, instead of dealing with help desk nightmares.

ABC Marketing Help Desk Clarksville, TN

What Makes ABC Marketing Services the Best Choice for Outsourced Help Desk Services?

If you're worried about the high costs and hassles of Help Desk, look no further than our call center company for help. Help desk services from ABC Marketing Services include:

01

Some of the most competitive rates and flexible pricing options available, catering to a wide variety of needs, from fully dedicated agents to shared options priced by subscriber, call, or device.

02

A strong, purpose-driven service attitude. Like we stay ready for action with extensive help desk experience, available from 12/5 to 24/7 through phone, text, email, and live chat.

03

Secure and redundant call center infrastructure.

04

Bilingual Spanish/English and Portuguese/English agents, all fully trained with extremely low attrition.

Whether you're looking to integrate chat or email into your Help Desk services or hand over your operations for a fully managed system, ABC Marketing Services can help.

What Industries Benefit from Help Desk Services from ABC Marketing Services?

Leaders in industries like E-Commerce & Retail and Education & E-Learning find outsourced help desk services from ABC Marketing Services to be highly effective. Our help desk services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startOnline Learning Platforms
  • list-startPrivate Schools
  • list-startOnline Stores
  • list-startFashion Brands
  • list-startMore

Call Center Company for Technical Support

ABC Marketing Services is a call center company known for its tech support - so much so that we offer two different tiers to accommodate our customers.

ABC Marketing Technical Support Clarksville, TN

Standard Tech Support

For Basic Tier 1 Tech Support, our agent collects your customer's information and analyzes it to identify and resolve issues using established procedures. Typically, a Tier 1 agent works under the close supervision of a senior technician from your staff. Sometimes, your tech support needs can be integrated with the PTS offerings listed below, generating revenue for your company.

ABC Marketing Surveys Clarksville, TN

Premium Tech Support (PTS)

Our all-in-one, customizable Premium Technical Support (PTS) solution offers exceptional tech support for all the connected devices and services used by your customers. There's no requirement for you to create your own offering. This comprehensive solution comes with all the necessary call center resources, software, technology, and operational expertise. You just need to promote your PTS program to your customers.

A few of the reasons why customers choose our tech support services include:

01

Market-Leading Results

We help your company achieve better customer experiences and higher ROI.

02

Problem Solving

We help you deliver superior tech support experience via immediate live support and 24/7 problem-solving skills.

03

Available Customer Protection

Bundle additional services like device protection, Internet security, online backup, and other third-party services as part of a single PTS subscription.

What Industries Benefit from Tech Support Services from ABC Marketing Services?

Leaders in industries like Energy & Utilities and Financial Services & Banking find technical support services from ABC Marketing Services to be highly effective. Our technical support services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startWater & Electric Providers
  • list-startSolar Energy Firms
  • list-startInvestment Companies
  • list-startInsurance Firms
  • list-startMore

Call Center Company for Marketing Research

Marketing research, encompassing social and opinion studies, involves the organized collection of data regarding individuals or organizations through statistical techniques and applied social science methods. This approach provides valuable insights to inform market decisions. As an integral part of any business strategy, having the right research is fundamental for sustaining your company's competitive edge - and ABC Marketing Services can help.

What Sets ABC Marketing Services Apart from Other Research Group Providers?

ABC Marketing Appointment Setting Clarksville, TN

If business growth is on the menu this year, you've got to make informed decisions, and marketing research is one of the best ways to achieve that goal. Contact ABC Marketing Services to learn more about our marketing research services.

What Industries Benefit from Marketing Research Services from ABC Marketing Services?

Leaders in industries like Hospitality & Travel and IT & Software Development find marketing research services from ABC Marketing Services to be highly effective. Our marketing research services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHotels
  • list-startTravel Agencies
  • list-startTech Startups
  • list-startIT Consulting Firms
  • list-startMore

Call Center Company for Surveys

Conducting outbound market research and distributing customer surveys are excellent ways to gain insights into your consumers, allowing you to enhance your products or services. Relying on trial and error can be costly. Let our call center agents assist you in making informed decisions and assessing adoption rates before launching anything new.

At ABC Marketing Services, we have the capacity to create both small and large-scale surveys. Our clients frequently report the benefits of using surveys. Some of those benefits include:

Surveys hold significant power. By tapping into the insights our call center gathers from consumers, we can assist you in developing new products and services or fine-tuning your existing offerings. Ready to discover how ABC Marketing Services can support your company? Give us a shout. We'll take the time to understand your needs and provide a tailored proposal just for you.

What Industries Benefit from Surveys from ABC Marketing Services?

Leaders in industries like Insurance and Logistics & Supply Chain find surveys from ABC Marketing Services to be highly effective. Our surveys help improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHealth Insurance Providers
  • list-startAuto Insurance Companies
  • list-startWarehousing Companies
  • list-start3PL Providers

Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services

As a leading call center company in Clarksville, TN, we know that innovative, custom service is what you need to succeed. That's why, since 1996, ABC Marketing Services has led the way in providing cost-conscious yet effective call center solutions for businesses like yours. From telemarketing and help desk services to lead generation and premium tech support, we can help. We've got the tools and resources to keep your company competitive and your customers happy. Contact us today to learn more about our unique call center services

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Herzing University to open nursing-focused school on Trenton Road in Clarksville

CLARKSVILLE, TN − Herzing University, an accredited, private nonprofit institution offering career-focused degree programs, announced this week it is opening a campus in Clarksville, its 12th nationwide.Herzing is moving into the former location of Hussian College, also former home of...

CLARKSVILLE, TN − Herzing University, an accredited, private nonprofit institution offering career-focused degree programs, announced this week it is opening a campus in Clarksville, its 12th nationwide.

Herzing is moving into the former location of Hussian College, also former home of Daymar College, at 2691 Trenton Road. It will serve as a satellite location of Herzing’s Nashville campus and will focus on nursing and healthcare education, offering a mix of on-campus, hybrid and online programs, according to a news release.

The announcement came May 29, two weeks after Ascension Saint Thomas announced plans to build a full-service hospital in Clarksville, and one day before TriStar Health announced that it plans to do the same, marking a potential surge in the need for trained health care workers locally. Meanwhile, Austin Peay State University is nearing completion of its Health Professions Building, which opens for classes this fall.

“Clarksville is a vibrant, fast-growing community with a strong need for skilled healthcare professionals,” said Laurna Taylor, director of Campus Operations at Herzing University-Nashville, in the release. “This new campus allows us to offer hands-on training and flexible learning paths to students who are ready to make a difference right here in their own backyard.”

Enrollment for Herzing is now open, with online classes beginning in summer 2025. The physical campus will open in September. The building is being renovated to include state-of-the-industry simulation and nursing skills labs, the release said. The facility will feature advanced simulation labs with mannequins, including neonatal and adult multipurpose models, designed to replicate real-life clinical scenarios and provide students with immersive, hands-on training in a safe, supportive environment.

Herzing is celebrating its 60th anniversary, having been founded in 1965 by Henry and Suzanne Herzing in Milwaukee, Wisconsin. Now led by their daughter, President Renée Herzing, the university has served over 50,000 graduates and currently supports 10,000 students across the country, the release said.

“We’re proud to open our Clarksville campus as part of our mission to expand access to career-focused education, particularly in healthcare,” said Renée Herzing, President of Herzing University. “With its growing demand for skilled healthcare professionals and a diverse population of nontraditional students, Clarksville is exactly the kind of community where we can make a meaningful impact.”

The Clarksville campus will offer a range of nursing programs, including Practical Nursing (PN), ASN, ASN Bridges, BSN, and BSN Bridges, with students able to complete coursework either online or at the Nashville campus. Additional online programs span healthcare, behavioral health, IT, business and legal studies.

For more information, visit the Herzing University website.

| BUSINESS OWNERS: Click here for a free consultation for advertising your business on Clarksville Now

UPDATE: Tennova announces plan to build new satellite hospital next to current ER in Sango

Update, June 5: Tennova said they hope for the Certificate of Need change request process to be complete by mid-July. That would be more than a week before the CON hearings for the other two hospitals.Previously:CLARKSVILLE, TN (CLARKSVILLE NOW) – In the wake of two new hospital announcements in Montgomery County in recent weeks, ...

Update, June 5: Tennova said they hope for the Certificate of Need change request process to be complete by mid-July. That would be more than a week before the CON hearings for the other two hospitals.

Previously:

CLARKSVILLE, TN (CLARKSVILLE NOW) – In the wake of two new hospital announcements in Montgomery County in recent weeks, Tennova Healthcare-Clarksville has now announced a plan to change the location for a planned satellite hospital from north Clarksville to a spot next to its current ER in Sango.

Tennova’s plan, announced in 2021, had been for a 12-inpatient bed satellite hospital with a 14-bay ER to be built on Trenton Road near 101st Airborne Division Parkway. The new plan, announced Wednesday, is to place that facility instead on a 10-acre property immediately adjacent to the current Tennova ER on Highway 76, just east of Exit 11.

In recent weeks, TriStar and Ascension Saint Thomas have both announced plans to build full-service hospitals with ERs in Clarksville, pending the approval of state Certificates of Need. However, Tennova has already acquired a Certificate of Need (CON) and is shifting gears to change the location.

The Sango location is also directly next to the planned site for the Ascension Saint Thomas location.

This is a path they have been actively pursuing “well before Ascension and HCA/TriStar Health announced their intent to apply for CONs for new hospital facilities in Clarksville,” according to a news release.

According to the initial Dec. 15, 2021, announcement, Tennova’s satellite hospital would “provide acute inpatient medical and surgical services” with construction expected to begin in the third quarter of 2022, and a projected opening in early 2024. That never happened.

“As of today, we pulled the Certificate of Need that was fully approved by the state of Tennessee to arrange the new hospital,” Drew Emery, chief executive officer of Tennova Healthcare-Clarksville, said during a Clarksville Rotary Club meeting on Wednesday.

“That Certificate of Need was received a few years back, and in the coming days, we’re in the process of filing a relocation project to remove it from the current name to the different parcel of land we have closer to our freestanding Emergency Department.”

During the meeting, Emery welcomed questions, and one Rotary Club member asked why Tennova was making this decision now if they had the approval for several years.

Emery explained the project was designed and ready to go, but, “As I’m sure construction costs for all of your business are going up crazy, the project is essentially double the cost for the same footprint.”

According to Emery, since he started working at Tennova 2 1/2 years ago, Tennova has been working on redesigning the new building in order to meet the needs of their patients and services provided, which is only one part of the delay.

The other reason is the strict rules and regulations that go into hospital construction. “We are heavily, heavily, heavily regulated on just the care we provide in our buildings, and so all of the construction process takes significant time.” Some of the projects Tennova has taken on have taken 12 weeks for something people may do on their homes in three weeks because of all the additional state guidelines.

Another member asked if TriStar’s application for a CON gets approved, would it impact Tennova at all?

“Who knows?” Emery answered. “At the end of the day, we’ve been here for 71 years, we’re going to be here. We’re going to continue driving the services that the community needs and that we believe the community needs. We’re going to continue to care for everybody that walks through the door.”

In Wednesday’s news release, Tennova argued that Nashville-based healthcare systems may be more motivated to transfer patients to their larger facilities an hour away.

“The two newly proposed hospitals have a limited number of beds available and services that duplicate those offered at Tennova Healthcare-Clarksville,” the release said. “None of the proposals will increase availability of higher acuity care, such as trauma care or heart surgery, or needed services such as behavioral health.”

“Our fast-growing community will need more healthcare services in the future, and we believe Tennova Healthcare remains the best choice for expanding health facilities,” Emery said in the news release. “Through the skills of our team, we have a strong ability to deliver a wide range of services, including primary care, emergency care, maternity care, cardiac care, surgical care, orthopedic care and so much more – right here, at home.”

Clarksville Now has reached out to Tennova for the next steps in its CON change request.

The CON hearing for the Ascension Saint Thomas and TriStar requests will be Wednesday, July 23, at 9 a.m. at 425 N. Representative John Lewis Way, Senate Hearing Room I, Cordell Hull State Legislative Building, Nashville. The meeting is open to the public.

Clarksville, TN Attraction Historic Collinsville Set for Civil War Days Reenactments

One of the most interesting attractions in the Clarksville, Tennessee area is the Historic Collinsville Pioneer Settlement, located about 20-minutes outside of Clarksville. Collinsville is an open air museum where visitors can take an audio tour, guided tour (groups of six or more), or just wander as they like on the property that's filled with 16 restored historical structures that are filled with authentic period furnishings that portray what life was like before and after the Civil War (from about 1840 to the turn of the century.) Now Col...

One of the most interesting attractions in the Clarksville, Tennessee area is the Historic Collinsville Pioneer Settlement, located about 20-minutes outside of Clarksville. Collinsville is an open air museum where visitors can take an audio tour, guided tour (groups of six or more), or just wander as they like on the property that's filled with 16 restored historical structures that are filled with authentic period furnishings that portray what life was like before and after the Civil War (from about 1840 to the turn of the century.) Now Collinsville is getting ready for Civil War Days, a series of special events set to take place June 13-15, 2025. Civil War Days will find Collinsville coming alive as reenactors portray soldiers, civilians and historical figures, offering a glimpse into the lives of those who lived through the conflict.

Collinsville is open on a seasonal basis and this year that runs from now through October 25. Anytime during the season visitors can explore things like the smokehouse, tobacco-drying house, cobbler's shop, loom house, church and schoolhouse and a wildlife center where taxidermy animals, including one very cute raccoon, are on display (see an arrowhead collection there too.) There's a very nice visitor's center, also housed in an historic building, and there are picnic tables throughout the property so visitors can relax between explorations. All of this will be augmented by a full slate of Civil War Days activities including battle reenactments on Saturday and Sunday, complete with cannon fire, a lantern lit nighttime tour, a ladies' tea on Saturday hosted by the Confederate Belles of Tennessee who will be dressed in period-appropriate outfits, and period encampments where visitors can interact with reenactors showcasing everyday life during the Civil War. Food, drink and souvenirs will be for sale during Civil War Days.

For more information about Historic Collinsville and Civil War Days go here.

Historic Collinsville is part of what the folks at Visit Clarksville represent; for ideas on other fun things to do in Clarksville go here.

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