Call Center Company in Chattanooga, TN
You don't have to be an all-A student from Chattanooga State Community College near Chattanooga to know that exceptional customer service and effective communication are more important than ever in today's environment. With a multitude of platforms available for customer engagement, companies and industries of all kinds are feeling compelled to elevate their client support.
In fact, savvy business leaders are exploring ways to cut costs by outsourcing their inbound and outbound voice services, along with the email and chat support that are crucial to daily operations. If your company is ready to enhance customer experience, retain and grow its client base, increase brand visibility, and outpace competitors, consider collaborating with ABC Marketing Services Services to take the next step.

Years of Experience

- Call Center Company in Chattanooga, TN
- The ABC Marketing Services Difference
- Call Center Company for Appointment Setting
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Help Desk
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Technical Support
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Marketing Research
- What Industries Benefit from Marketing Research Services from ABC Marketing Services?
- Call Center Company for Surveys
- Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services
The ABC Marketing Services Difference
For over 20 years, our call center company in Chattanooga, TN has been providing innovative solutions to help you engage with your markets across the U.S., Canada, and beyond. We've successfully launched hundreds of campaigns for a number of needs, including:
Help Desk
Customer Care
Technical Support
Surveys
Appointment Setting
Outbound Sales
Lead Generation
We recognize that choosing to partner with a call center for customer care and product support is a significant commitment. We also understand how challenging it can be to transition from another call center provider. That's why, as your trusted partner, we're dedicated to guiding you through this process every step of the way.
When you collaborate with ABC Marketing Services, you gain access to a team of experts who are ready to support your customers as if they were their own. Unlike other call center companies, we offer services that are fully customized to meet the unique needs of your business. Our centers are close to the U.S., in user-friendly destinations in Mexico, Belize, El Salvador, and Brazil, where our pricing is 50% lower than standard rates, and we can handle projects in Spanish, English, Portuguese, and other languages.

What Industries Does ABC Marketing Services Target?
If you own a business, you're probably wondering whether we serve the industry in which you work. We're proud to serve many businesses in a number of different industries, including:
Travel Industry
Medical Industry
Mortgage Industry
Banking Industry
Software Industry
Doctors Offices
Dentist Offices
Retail Stores
More
The bottom line? Our key motivator is your success. Let's talk today about your business objectives. Once we understand your business and your goals, we'll help you achieve the results you want with the help of reliable call center pros. Now that you know more about ABC Marketing Services, let's take a deeper dive into the most popular call center services we provide.
Call Center Company for Appointment Setting
Could you imagine booking an appointment at The Lantern at Morning Pointe Alzheimer's Center of Excellence Chattanooga in Chattanooga, only for their team to make a mistake and lose the reservation you made? Chances are you'd be mad. The same goes for your company when one of your customers books an appointment, and it's lost or delayed.
We recognize how time-consuming appointment setting can be for your business. That's where ABC Marketing Services comes in. We're one of the top call center companies providing appointment-setting services in the U.S. We specialize in offering customized solutions for businesses aiming to simplify their scheduling and improve customer engagement. Our goal is to help companies like yours stay organized and concentrate on what truly counts—achieving growth and success.

Why Hire a Call Center Company in Chattanooga, TN for Appointment Setting?
Partnering with a knowledgeable call center for appointment setting can help you save time, cut costs, and minimize stress. Plus, your business can avoid expenses such as equipment, overhead, setup time, and training, all while enhancing your profits and sales.
Some additional benefits of working with ABC Marketing Services for appointment setting include:
24/7 Service
Focus More Time on Your Business
Correct Difficult Staffing Problems
Communicate with Customers Effectively
Grow Your Company
More
What Industries Benefit from ABC Appointment Setting Services?
Leaders in industries like Automotive & Transportation and Agriculture & Agribusiness find appointment setting services from ABC Marketing Services to be highly effective. Our appointment setting services help improve customer service, generate sales, and provide tech support for businesses such as:
Farm Supply Distributors
Equipment Manufacturers
Organic Farms
Car Dealerships
Trucking & Logistics Companies
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Automotive & Transportation and Agriculture & Agribusiness.
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Business Services & Consulting and Construction & Engineering.
Call Center Company for Help Desk
Outsourcing your help desk allows your customer service department to operate 24 hours a day. Our call center company in Chattanooga, TN can offer tier-1 technical support or serve as backup for your in-house help desk team. Simplify your support process and focus on growing your business, instead of dealing with help desk nightmares.

What Makes ABC Marketing Services the Best Choice for Outsourced Help Desk Services?
If you're worried about the high costs and hassles of Help Desk, look no further than our call center company for help. Help desk services from ABC Marketing Services include:
Some of the most competitive rates and flexible pricing options available, catering to a wide variety of needs, from fully dedicated agents to shared options priced by subscriber, call, or device.
A strong, purpose-driven service attitude. Like we stay ready for action with extensive help desk experience, available from 12/5 to 24/7 through phone, text, email, and live chat.
Secure and redundant call center infrastructure.
Bilingual Spanish/English and Portuguese/English agents, all fully trained with extremely low attrition.
Whether you're looking to integrate chat or email into your Help Desk services or hand over your operations for a fully managed system, ABC Marketing Services can help.
What Industries Benefit from Help Desk Services from ABC Marketing Services?
Leaders in industries like E-Commerce & Retail and Education & E-Learning find outsourced help desk services from ABC Marketing Services to be highly effective. Our help desk services improve customer service, generate sales, and provide support for businesses and organizations like:
Online Learning Platforms
Private Schools
Online Stores
Fashion Brands
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Education & E-Learning E-Commerce and Retail.
Call Center Company for Technical Support
ABC Marketing Services is a call center company known for its tech support - so much so that we offer two different tiers to accommodate our customers.

Standard Tech Support
For Basic Tier 1 Tech Support, our agent collects your customer's information and analyzes it to identify and resolve issues using established procedures. Typically, a Tier 1 agent works under the close supervision of a senior technician from your staff. Sometimes, your tech support needs can be integrated with the PTS offerings listed below, generating revenue for your company.

Premium Tech Support (PTS)
Our all-in-one, customizable Premium Technical Support (PTS) solution offers exceptional tech support for all the connected devices and services used by your customers. There's no requirement for you to create your own offering. This comprehensive solution comes with all the necessary call center resources, software, technology, and operational expertise. You just need to promote your PTS program to your customers.
A few of the reasons why customers choose our tech support services include:
Market-Leading Results
We help your company achieve better customer experiences and higher ROI.
Problem Solving
We help you deliver superior tech support experience via immediate live support and 24/7 problem-solving skills.
Available Customer Protection
Bundle additional services like device protection, Internet security, online backup, and other third-party services as part of a single PTS subscription.
What Industries Benefit from Tech Support Services from ABC Marketing Services?
Leaders in industries like Energy & Utilities and Financial Services & Banking find technical support services from ABC Marketing Services to be highly effective. Our technical support services improve customer service, generate sales, and provide support for businesses and organizations like:
Water & Electric Providers
Solar Energy Firms
Investment Companies
Insurance Firms
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Government & Public Sector and Healthcare & Medical.
Call Center Company for Marketing Research
Marketing research, encompassing social and opinion studies, involves the organized collection of data regarding individuals or organizations through statistical techniques and applied social science methods. This approach provides valuable insights to inform market decisions. As an integral part of any business strategy, having the right research is fundamental for sustaining your company's competitive edge - and ABC Marketing Services can help.
What Sets ABC Marketing Services Apart from Other Research Group Providers?

If business growth is on the menu this year, you've got to make informed decisions, and marketing research is one of the best ways to achieve that goal. Contact ABC Marketing Services to learn more about our marketing research services.
What Industries Benefit from Marketing Research Services from ABC Marketing Services?
Leaders in industries like Hospitality & Travel and IT & Software Development find marketing research services from ABC Marketing Services to be highly effective. Our marketing research services improve customer service, generate sales, and provide support for businesses and organizations like:
Hotels
Travel Agencies
Tech Startups
IT Consulting Firms
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Hospitality & Travel and IT & Software Development.
Call Center Company for Surveys
Conducting outbound market research and distributing customer surveys are excellent ways to gain insights into your consumers, allowing you to enhance your products or services. Relying on trial and error can be costly. Let our call center agents assist you in making informed decisions and assessing adoption rates before launching anything new.
At ABC Marketing Services, we have the capacity to create both small and large-scale surveys. Our clients frequently report the benefits of using surveys. Some of those benefits include:
Surveys hold significant power. By tapping into the insights our call center gathers from consumers, we can assist you in developing new products and services or fine-tuning your existing offerings. Ready to discover how ABC Marketing Services can support your company? Give us a shout. We'll take the time to understand your needs and provide a tailored proposal just for you.
What Industries Benefit from Surveys from ABC Marketing Services?
Leaders in industries like Insurance and Logistics & Supply Chain find surveys from ABC Marketing Services to be highly effective. Our surveys help improve customer service, generate sales, and provide support for businesses and organizations like:
Health Insurance Providers
Auto Insurance Companies
Warehousing Companies
3PL Providers
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Hospitality & Travel and IT & Software Development.
Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services
As a leading call center company in Chattanooga, TN, we know that innovative, custom service is what you need to succeed. That's why, since 1996, ABC Marketing Services has led the way in providing cost-conscious yet effective call center solutions for businesses like yours. From telemarketing and help desk services to lead generation and premium tech support, we can help. We've got the tools and resources to keep your company competitive and your customers happy. Contact us today to learn more about our unique call center services
Latest News in Chattanooga, TN
Chattanooga becomes North America's first National Park City
WTVChttps://newschannel9.com/sports/outdoors/chattanooga-becomes-north-americas-first-national-park-city
CHATTANOOGA, Tenn. — Chattanooga has officially been named the first National Park City in North America, a title confirmed by the National Park City Foundation.Mayor Tim Kelly celebrated the achievement with...
CHATTANOOGA, Tenn. — Chattanooga has officially been named the first National Park City in North America, a title confirmed by the National Park City Foundation.
Mayor Tim Kelly celebrated the achievement with a special video message, expressing pride in the city's new status.
"Here in Chattanooga, we’ve used the National Park City movement to encourage folks to think about Chattanooga as a city in a park, rather than a city with some parks in it," said Mayor Kelly. "The outdoors is our competitive advantage. It’s at the heart of our story of revitalization, and it’s core to our identity. We’ve always known how special Chattanooga’s connection to the outdoors is, and now it’ll be recognized around the world. I could not be more proud that Chattanooga is North America's first National Park City."
The City of Chattanooga journey to this designation began in late 2023, driven by the passion of thousands of residents, community leaders, businesses, and nonprofit partners.
The city gathered over 5,600 signatures of support and crafted a National Park City charter based on seven core commitments to people, place, and nature.
In November, Chattanooga submitted its "Journey Book," showcasing efforts to make the city one of the most livable in the United States.
A review team from the National Park City Foundation visited in March to experience the city's parks, wildlife sanctuaries, and urban landscapes firsthand.
The National Park City movement is a grassroots effort inviting everyone to make cities greener, healthier, and wilder. In Chattanooga, this designation will help prioritize connecting more people to the outdoors, a defining aspect of the city's identity.
Mayor Kelly highlighted the importance of embracing outdoor life, from supporting local conservancies to celebrating cultural diversity through art, history, and play. The recognition cements Chattanooga's reputation as a leader in green space, outdoor adventure, and community spirit.
To celebrate, the city will host an event on Saturday, April 19th, from 12 PM to 7 PM on the Chattanooga Green next to Ross’s Landing.
The event will feature local artists and a presentation by Dr. Daniel Raven Ellison, creator of the National Park City movement.
The celebration coincides with Earth Week, offering over 50 activities and events across the city.
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Chattanooga 109-103 Middle Tennessee (Mar 18, 2025) Final Score - ESPN
ESPNhttps://www.espn.com/mens-college-basketball/game/_/gameId/401751912/chattanooga-mtsu
31PTS10/19FG9/9FT31PTS12/20FG5/5FTFull Box ScoreTeam Stats...
31PTS10/19FG9/9FT31PTS12/20FG5/5FT
Team Stats
Field Goal %
51.3
48.7
Three Point %
30.0
27.3
Turnovers
11
16
Rebounds
39
47
Murphy Center
Coverage: ESPN+
Murfreesboro, TN
Attendance: 3,505
Huff hits 3-pointer with 11.1 seconds left in triple OT as Chattanooga beats Middle Tennessee in NIT
Chattanooga
MTSU
UTC 100%
UTC 109MTSU 103
0:00 - 3OTEnd of Game
Betting Results
Odds by
OpenSpreadTotalML
(25-9)
o148.5
EVEN
+1.5
-115
o153.5
-105
+105
(22-12)
-4.5
EVEN
-1.5
-105
u153.5
-115
-125
See All on ESPN BET Sportsbook
Team | CONF | GB | OVR |
---|---|---|---|
Chattanooga | 15-3 | - | 29-9 |
UNC Greensboro | 13-5 | 2 | 20-12 |
Samford | 12-6 | 3 | 22-11 |
East Tennessee State | 12-6 | 3 | 19-13 |
Furman | 11-7 | 4 | 25-10 |
Wofford | 10-8 | 5 | 19-16 |
VMI | 7-11 | 8 | 15-19 |
Mercer | 6-12 | 9 | 14-19 |
Western Carolina | 4-14 | 11 | 8-22 |
The Citadel | 0-18 | 15 | 5-25 |
Team | CONF | GB | OVR |
---|---|---|---|
Liberty | 13-5 | - | 28-7 |
Middle Tennessee | 12-6 | 1 | 22-12 |
Jacksonville State | 12-6 | 1 | 23-13 |
Kennesaw State | 10-8 | 3 | 19-14 |
New Mexico State | 10-8 | 3 | 17-15 |
Louisiana Tech | 9-9 | 4 | 20-12 |
Western Kentucky | 8-10 | 5 | 17-15 |
UTEP | 7-11 | 6 | 18-15 |
Sam Houston | 6-12 | 7 | 13-19 |
Florida International | 3-15 | 10 | 10-23 |
Men's March Madness: Florida-Houston betting odds, lines, totals and BPI
Betting lines, spreads, totals and BPI for the Florida-Houston national championship game
Close call in Chattanooga: Uprooted tree misses home by a few yards
Riley Nagelhttps://www.local3news.com/local-news/close-call-in-chattanooga-uprooted-tree-misses-home-by-a-few-yards/article_b21ac724-2085-4910-b027-c4e8fa92c0a2.html
EPB crews were on the scene on Dayton Pike in Soddy Daisy, where a large tree was blown over onto power lines during a powerful storm that swept through the Tennessee Valley. The severe weather, which brought strong winds and lightning, left a path of destruction across the region, and crews are working tirelessly to restore power.The storm caused significant damage in several counties, including Jackson, Marion, and Grundy, with numerous reports of trees down and power outages.1 of 4 ...
EPB crews were on the scene on Dayton Pike in Soddy Daisy, where a large tree was blown over onto power lines during a powerful storm that swept through the Tennessee Valley. The severe weather, which brought strong winds and lightning, left a path of destruction across the region, and crews are working tirelessly to restore power.
The storm caused significant damage in several counties, including Jackson, Marion, and Grundy, with numerous reports of trees down and power outages.
1 of 4
However, perhaps one of the most shocking scenes was discovered in Chattanooga, where one local resident came face to face with the aftermath of a fallen tree in her own backyard.
“Is this not crazy!” said Claudia Broom.
A massive cedar tree was uprooted in the backyard of Broom's home.
“Imagine if that had come over on my house, I would be dead,” said Broom.
When we asked how she was feeling she said: “Thankful, grateful.”
At the time, the tree was blocking the road on 6th avenue. Broom says she didn't hear it get blown over, but stepped outside Sunday morning while the storm was still raging.
“I looked and I said ‘Holy smoke! the tree is gone’.”
She says she’s relieved it didn’t come crashing down on her.
“Someone was looking out for me this morning. God was looking out for me.”
Local 3 helped Broom contact the fire department, who said they were on their way to clear the tree from the road.
As far as she could tell, there was no other damage to her property, though she’s now reaching out to her insurance company to assess the situation.
If you come across a downed tree blocking any roads, make sure to call 911 right away.
DC Getaway: 5 entertaining attractions to visit in Chattanooga, Tennessee
Briana Thomashttps://wtop.com/travel/2025/03/dc-getaway-5-entertaining-attractions-to-visit-in-chattanooga-tennessee/
In the “DC Getaway,” WTOP contributor Briana Thomas shares tips for trips a hop and a skip away from D.C. The story below is based on a press trip sponsored by the Chattanooga Tourism Company and reflects Briana’s independent editorial research. The sponsor has no editorial involvement. Tennessee is no stranger to entertainment. There’s Nashville’s two-stepping country music venues, Memphis’ famous barbecue and Knoxville’s natural beauty. But Chattanooga — the s...
In the “DC Getaway,” WTOP contributor Briana Thomas shares tips for trips a hop and a skip away from D.C. The story below is based on a press trip sponsored by the Chattanooga Tourism Company and reflects Briana’s independent editorial research. The sponsor has no editorial involvement.
Tennessee is no stranger to entertainment. There’s Nashville’s two-stepping country music venues, Memphis’ famous barbecue and Knoxville’s natural beauty. But Chattanooga — the southern state’s fourth largest city — adds its own unique fun to the mix.
And it’s a great option for a weekend trip. The travel time is just a two-hour flight from Reagan National Airport.
Beyond Chattanooga’s storied Civil War history, the city bursts with vibrant neighborhood adventures, nature excursions and an eclectic food and art scene that are sure to keep travelers hooked.
Here’s a guide to exploring some of Chattanooga’s most exciting attractions and experiences. Whether you’re traveling with kids, or exploring solo, these places cater to vacationers of all ages.
Chattanooga Choo Choo
In the early 1900s, the city’s Southside District was a high traffic area for industrial and passenger railway travel. Now, visitors can dine, see live stand-up shows or stay the night inside a train carriage at the historic Terminal Station at Chattanooga Choo Choo complex.
The rustic downtown hangout is a great option for having a laid-back lunch or breakfast. At Stir, there’s delectable made-from-scratch tastes of a variety of fresh dishes, including spicy chicken samosas, hand-cut sirloins and fish tacos.
If you’re looking for an early morning caffeine fix, Frothy Monkey is a neighborhood-favorite café pouring creative lattes with unique ingredients ranging from banana syrup to cayenne pepper.
At night, the complex lights up. A few steps from the Instagram-worthy “Chattanooga” neon sign there’s The Comedy Catch — a quaint comedy club where adults can laugh out loud at local and national stand-up acts in between bites of beer cheese-dipped pretzels.
If you’d prefer a night of dancing or bar hopping, there’s often live music along Station Street, and more than eight bars to visit.
If you visit: The Chattanooga Choo Choo complex is open daily, free entry, parking available on-site. It’s located at 1400 Market St, Chattanooga, Tennessee.
Bessie Smith Cultural Center and Chattanooga African American Museum
This community-founded Black history museum keeps the “Big 9” legacy alive. In the early 20th century, major African American jazz and rhythm and blues stars, such as Bessie Smith, Louis Armstrong, Ella Fitzgerald, Duke Ellington and Cab Calloway, graced Chattanooga’s bustling Ninth Street.
The Ninth Street district — now named M.L. King Boulevard — thrived on Black-owned businesses and entertainment hot spots during the Segregation Era. Today, the legacy of the vibrant community can be relived inside the Bessie Smith Cultural Center and Chattanooga African American Museum.
The family-friendly museum, which opened in 1983, pays homage to Civil War history, Native American heritage and Black culture through educational short films, lifelike installations, artifacts and memorabilia, ranging from baseball jerseys to vintage photographs.
The center’s premiere exhibit “Chattanooga’s Black Soundtrack” presents retro and rare new collectibles, such as the piano of Empress of the Blues Bessie Smith, R&B superstar Usher’s Super Bowl LVIII halftime performance roller skates, and memorabilia from Chattanooga native and country vocalist Kane Brown.
If you visit: The Bessie Smith Center is open Tuesday to Friday from 10 a.m. to 5 p.m. and Saturdays by appointment only, $10 for ages 6 and older, parking available at the lot on the corner of Houston and M.L. King Boulevard. The address is 200 E Martin Luther King Blvd.
Chatt Taste Food Tours
Attention foodies: You can visit five restaurants in one night with a culinary tour guide thanks to Chatt Taste. The woman-owned tour company created by Briana Garza helps visitors experience the cuisine and culture of Chattanooga through the taste buds of a local.
Sightsee street murals and learn little-known neighborhood history facts from a local tour guide while traveling from restaurant to restaurant on foot or in a vehicle.
The itineraries are ever-changing, but you can expect to book brunch, lunch and dinner tours that journey through Downtown or Southside, stopping by eateries such as microbrewery Hello Monty and trendy social club The Common House.
If you visit: You can book the Chatt Taste Food Tours at select times Thursday to Sunday, $108+ for public food tours, tours are less than 1-mile walking distance.
Ruby Falls
Ruby Falls is home to America’s deepest commercial cave and tallest underground waterfall open for public viewing. Explorers can venture 260 feet underground to walk through a glowing cavern trail.
Along the trail you’ll catch glimpses of aging stalactites and stalagmites hanging from the cave’s roof while learning about the cave’s founder, Leo Lambert, and nearly 100 years of conservation from video and audio guides.
The best part of the 1-mile journey is discovering the breathtaking 145-foot underground waterfall located 1,120 feet beneath the surface of Lookout Mountain. The waterfall viewing accompanies a colorful flashing light show, and there’s time for photos in front of the natural phenomenon.
After the trip underground, you can visit the café for a bite to eat inside a 15th-century-designed castle. There’s also a seasonal zip line and wall climbing adventure that you can add to your Lookout Mountain experience.
If you visit: Open daily from 8 a.m. to 8 p.m., $28+ for Ruby Falls cave tour adult admission, $19 for children ages 4-12, free for ages 3 and under, tour experience takes about 90 minutes, parking lots on-site. The address is 1720 S Scenic Hwy.
Sculpture Fields at Montague Park
If you’re looking for local art, this outdoor park has a lot of cool visuals. Chattanooga artists, such as John Henry, Mark di Suvero and Linda Howard, teamed up with a few international creatives, including Claus Moor, Jan Meyer-Rogge and Heinz Aeschlimann, to transform 33 acres of Southside’s garden and green space into a giant field of sculptures.
The walkable outdoor museum, supported by a nonprofit, exhibits more than 50 large-scale pieces that portray reimagined trees, people, shapes and more lively artworks.
If you visit: The park is open daily from dusk to dawn, free, parking on-site at 1800 Polk St.
How to get there: A nonstop flight is approximately 2 hours from Reagan National Airport.
How to get around: The free electric shuttle or the Bike Chattanooga bicycle share system are easy ways to navigate the city.
Where to stay: If you want to stay near the Chattanooga Choo Choo complex and Southside attractions, the Kinley Chattanooga Hotel is a charming option.
Briana Thomas is a Washington, D.C.-based journalist and tour guide with a passion for travel. She is the owner of local history and culture tour company Black Broadway Travel, and the Arts and Culture writer for Washingtonian Magazine. To read more of Briana’s cultural explorations sign-up for her Guide Culture newsletter.
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Service Areas
- Call Center Company in Chattanooga, TN
- The ABC Marketing Services Difference
- Call Center Company for Cold Calling
- Call Center Company for Appointment Setting
- Call Center Company for Outbound Calls
- Call Center Company for Collections
- Call Center Company for Help Desk
- Call Center Company for Technical Support
- Call Center Company for Customer Support
- Call Center Company for Marketing Research
- Call Center Company for Surveys
