Keep Your Company Competitive and Customers Happy with Call Center Services from ABC Marketing Services

Call Center Company in Charlotte, NC

You don't have to be an all-A student from University of North Carolina at Charlotte near Charlotte to know that exceptional customer service and effective communication are more important than ever in today's environment. With a multitude of platforms available for customer engagement, companies and industries of all kinds are feeling compelled to elevate their client support.

In fact, savvy business leaders are exploring ways to cut costs by outsourcing their inbound and outbound voice services, along with the email and chat support that are crucial to daily operations. If your company is ready to enhance customer experience, retain and grow its client base, increase brand visibility, and outpace competitors, consider collaborating with ABC Marketing Services Services to take the next step.

Call Center Company Charlotte, NC

The ABC Marketing Services Difference

For over 20 years, our call center company in Charlotte, NC has been providing innovative solutions to help you engage with your markets across the U.S., Canada, and beyond. We've successfully launched hundreds of campaigns for a number of needs, including:

  • HelpHelp Desk
  • CareCustomer Care
  • TechnicalTechnical Support
  • SurveysSurveys
  • SettingAppointment Setting
  • OutboundOutbound Sales
  • LeadLead Generation

We recognize that choosing to partner with a call center for customer care and product support is a significant commitment. We also understand how challenging it can be to transition from another call center provider. That's why, as your trusted partner, we're dedicated to guiding you through this process every step of the way.

When you collaborate with ABC Marketing Services, you gain access to a team of experts who are ready to support your customers as if they were their own. Unlike other call center companies, we offer services that are fully customized to meet the unique needs of your business. Our centers are close to the U.S., in user-friendly destinations in Mexico, Belize, El Salvador, and Brazil, where our pricing is 50% lower than standard rates, and we can handle projects in Spanish, English, Portuguese, and other languages.

The ABC Marketing Charlotte, NC

What Industries Does ABC Marketing Services Target?

If you own a business, you're probably wondering whether we serve the industry in which you work. We're proud to serve many businesses in a number of different industries, including:

The bottom line? Our key motivator is your success. Let's talk today about your business objectives. Once we understand your business and your goals, we'll help you achieve the results you want with the help of reliable call center pros. Now that you know more about ABC Marketing Services, let's take a deeper dive into the most popular call center services we provide.

Call Center Company for Appointment Setting

Could you imagine booking an appointment at Charter Senior Living of Charlotte in Charlotte, only for their team to make a mistake and lose the reservation you made? Chances are you'd be mad. The same goes for your company when one of your customers books an appointment, and it's lost or delayed.

We recognize how time-consuming appointment setting can be for your business. That's where ABC Marketing Services comes in. We're one of the top call center companies providing appointment-setting services in the U.S. We specialize in offering customized solutions for businesses aiming to simplify their scheduling and improve customer engagement. Our goal is to help companies like yours stay organized and concentrate on what truly counts—achieving growth and success.

ABC Marketing Customer Care Charlotte, NC

Why Hire a Call Center Company in Charlotte, NC for Appointment Setting?

Partnering with a knowledgeable call center for appointment setting can help you save time, cut costs, and minimize stress. Plus, your business can avoid expenses such as equipment, overhead, setup time, and training, all while enhancing your profits and sales.

Some additional benefits of working with ABC Marketing Services for appointment setting include:

  • Care24/7 Service
  • FocusFocus More Time on Your Business
  • CorrectCorrect Difficult Staffing Problems
  • CommunicateCommunicate with Customers Effectively
  • GrowGrow Your Company
  • MoreMore

What Industries Benefit from ABC Appointment Setting Services?

Leaders in industries like Automotive & Transportation and Agriculture & Agribusiness find appointment setting services from ABC Marketing Services to be highly effective. Our appointment setting services help improve customer service, generate sales, and provide tech support for businesses such as:

  • list-startFarm Supply Distributors
  • list-startEquipment Manufacturers
  • list-startOrganic Farms
  • list-startCar Dealerships
  • list-startTrucking & Logistics Companies
  • list-startMore

Call Center Company for Help Desk

Outsourcing your help desk allows your customer service department to operate 24 hours a day. Our call center company in Charlotte, NC can offer tier-1 technical support or serve as backup for your in-house help desk team. Simplify your support process and focus on growing your business, instead of dealing with help desk nightmares.

ABC Marketing Help Desk Charlotte, NC

What Makes ABC Marketing Services the Best Choice for Outsourced Help Desk Services?

If you're worried about the high costs and hassles of Help Desk, look no further than our call center company for help. Help desk services from ABC Marketing Services include:

01

Some of the most competitive rates and flexible pricing options available, catering to a wide variety of needs, from fully dedicated agents to shared options priced by subscriber, call, or device.

02

A strong, purpose-driven service attitude. Like we stay ready for action with extensive help desk experience, available from 12/5 to 24/7 through phone, text, email, and live chat.

03

Secure and redundant call center infrastructure.

04

Bilingual Spanish/English and Portuguese/English agents, all fully trained with extremely low attrition.

Whether you're looking to integrate chat or email into your Help Desk services or hand over your operations for a fully managed system, ABC Marketing Services can help.

What Industries Benefit from Help Desk Services from ABC Marketing Services?

Leaders in industries like E-Commerce & Retail and Education & E-Learning find outsourced help desk services from ABC Marketing Services to be highly effective. Our help desk services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startOnline Learning Platforms
  • list-startPrivate Schools
  • list-startOnline Stores
  • list-startFashion Brands
  • list-startMore

Call Center Company for Technical Support

ABC Marketing Services is a call center company known for its tech support - so much so that we offer two different tiers to accommodate our customers.

ABC Marketing Technical Support Charlotte, NC

Standard Tech Support

For Basic Tier 1 Tech Support, our agent collects your customer's information and analyzes it to identify and resolve issues using established procedures. Typically, a Tier 1 agent works under the close supervision of a senior technician from your staff. Sometimes, your tech support needs can be integrated with the PTS offerings listed below, generating revenue for your company.

ABC Marketing Surveys Charlotte, NC

Premium Tech Support (PTS)

Our all-in-one, customizable Premium Technical Support (PTS) solution offers exceptional tech support for all the connected devices and services used by your customers. There's no requirement for you to create your own offering. This comprehensive solution comes with all the necessary call center resources, software, technology, and operational expertise. You just need to promote your PTS program to your customers.

A few of the reasons why customers choose our tech support services include:

01

Market-Leading Results

We help your company achieve better customer experiences and higher ROI.

02

Problem Solving

We help you deliver superior tech support experience via immediate live support and 24/7 problem-solving skills.

03

Available Customer Protection

Bundle additional services like device protection, Internet security, online backup, and other third-party services as part of a single PTS subscription.

What Industries Benefit from Tech Support Services from ABC Marketing Services?

Leaders in industries like Energy & Utilities and Financial Services & Banking find technical support services from ABC Marketing Services to be highly effective. Our technical support services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startWater & Electric Providers
  • list-startSolar Energy Firms
  • list-startInvestment Companies
  • list-startInsurance Firms
  • list-startMore

Call Center Company for Marketing Research

Marketing research, encompassing social and opinion studies, involves the organized collection of data regarding individuals or organizations through statistical techniques and applied social science methods. This approach provides valuable insights to inform market decisions. As an integral part of any business strategy, having the right research is fundamental for sustaining your company's competitive edge - and ABC Marketing Services can help.

What Sets ABC Marketing Services Apart from Other Research Group Providers?

ABC Marketing Appointment Setting Charlotte, NC

If business growth is on the menu this year, you've got to make informed decisions, and marketing research is one of the best ways to achieve that goal. Contact ABC Marketing Services to learn more about our marketing research services.

What Industries Benefit from Marketing Research Services from ABC Marketing Services?

Leaders in industries like Hospitality & Travel and IT & Software Development find marketing research services from ABC Marketing Services to be highly effective. Our marketing research services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHotels
  • list-startTravel Agencies
  • list-startTech Startups
  • list-startIT Consulting Firms
  • list-startMore

Call Center Company for Surveys

Conducting outbound market research and distributing customer surveys are excellent ways to gain insights into your consumers, allowing you to enhance your products or services. Relying on trial and error can be costly. Let our call center agents assist you in making informed decisions and assessing adoption rates before launching anything new.

At ABC Marketing Services, we have the capacity to create both small and large-scale surveys. Our clients frequently report the benefits of using surveys. Some of those benefits include:

Surveys hold significant power. By tapping into the insights our call center gathers from consumers, we can assist you in developing new products and services or fine-tuning your existing offerings. Ready to discover how ABC Marketing Services can support your company? Give us a shout. We'll take the time to understand your needs and provide a tailored proposal just for you.

What Industries Benefit from Surveys from ABC Marketing Services?

Leaders in industries like Insurance and Logistics & Supply Chain find surveys from ABC Marketing Services to be highly effective. Our surveys help improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHealth Insurance Providers
  • list-startAuto Insurance Companies
  • list-startWarehousing Companies
  • list-start3PL Providers

Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services

As a leading call center company in Charlotte, NC, we know that innovative, custom service is what you need to succeed. That's why, since 1996, ABC Marketing Services has led the way in providing cost-conscious yet effective call center solutions for businesses like yours. From telemarketing and help desk services to lead generation and premium tech support, we can help. We've got the tools and resources to keep your company competitive and your customers happy. Contact us today to learn more about our unique call center services

Latest News in Charlotte, NC

Home values could drop most in these NC cities, Zillow says. By how much?

It’s no secret that the North Carolina housing market can be tough to navigate, especially for new home buyers, but relief could be coming soon.After previously forecasting a 0.6% increase in home values, Zillow now anticipates a 1.9% nationwide drop in its latest Home Value and Home Sales Forecast....

It’s no secret that the North Carolina housing market can be tough to navigate, especially for new home buyers, but relief could be coming soon.

After previously forecasting a 0.6% increase in home values, Zillow now anticipates a 1.9% nationwide drop in its latest Home Value and Home Sales Forecast.

“The combination of rising available listings and elevated mortgage rates is signaling potential price drops by year’s end,” Zillow said. “With increased supply, buyers are gaining more options and time to decide, while sellers are cutting prices at record levels to attract bids.”

But data indicates that North Carolina is a seller’s market right now.

According to Bankrate, the best time to sell your home in North Carolina is in May, when homes sell fastest and for the most money.

While finding affordable homes can be a challenge, Zillow predicts that home values in a handful of cities in the state will drop significantly. Here’s what to know.

In April, the average home value in North Carolina was $336,483, according to Zillow.

Here is the average home value in some of the state’s major cities:

These are the top 10 places in North Carolina where Zillow predicts home values will drop the most between now and April 30, 2026:

Home prices in Durham are also expected to drop by 0.2% over the next year, but home prices in Charlotte are expected to go up by 0.5% a year from now, according to Zillow.

It’s no coincidence that a few places where home prices are expected to drop over the next year also have the cheapest housing in the state.

Here are the places with the cheapest homes in North Carolina, along with the median home price in each area, according to Mortgage Research Group:

While living in the state’s affordable area means mortgage payments around $1,000, you’ll need deep pockets to buy a home in North Carolina’s most affluent communities.

These are the most expensive housing markets in North Carolina, according to Redfin:

Have a question about your community you’d like answered? Or maybe a tip or story idea you’d like to share? The service journalism teams at The News & Observer and The Charlotte Observer want to hear from you.

Charlotte, NC – Injury Accident on Providence Rd at Edgemont Rd

Charlotte, NC (May 20, 2025) – A traffic accident involving injuries occurred late Tuesday morning at the intersection of Providence Rd and Edgemont Rd in Charlotte. The crash was reported at approximately 10:32 a.m., prompting a response from local emergency units to manage the scene and provide aid.Emergency responders were quick to the scene, providing care to the injured victims. While specific details about the vehicles involved and the severity of injuries were not immediately released.Authorities have launch...

Charlotte, NC (May 20, 2025) – A traffic accident involving injuries occurred late Tuesday morning at the intersection of Providence Rd and Edgemont Rd in Charlotte. The crash was reported at approximately 10:32 a.m., prompting a response from local emergency units to manage the scene and provide aid.

Emergency responders were quick to the scene, providing care to the injured victims. While specific details about the vehicles involved and the severity of injuries were not immediately released.

Authorities have launched an investigation into the cause of the accident. No further updates have been provided regarding potential citations or additional injuries.

Our thoughts are with those recovering from this incident.

Preventing Injury Crashes on City Arterial Roads

Intersections like Providence Rd and Edgemont Rd are common hotspots for traffic collisions in Charlotte, especially during mid-morning hours when routine travel mixes with delivery traffic and service vehicles. These arterial routes often see fluctuating speeds and unpredictable stops, increasing the risk of crashes when drivers are inattentive or rush through turns.

Statewide data from North Carolina shows that urban intersections are a frequent site of injury-related accidents, with contributing factors including distracted driving, speeding, and failure to obey traffic signals. While enforcement and road signage help reduce incidents, driver awareness remains the most critical factor in preventing collisions.

For those hurt in such accidents, understanding their legal rights is essential. Victims should seek medical attention promptly—even if injuries seem minor at first—and begin documenting any expenses and correspondence with insurers. In many cases, victims may be entitled to compensation for medical bills, lost income, and pain and suffering if another party is found at fault.

Seeking professional legal advice can help individuals protect their claims and ensure they are treated fairly throughout the recovery process. Timing is also crucial, as waiting too long to act can limit available options.

For more information or to receive help after an accident, contact Local Accident Reports.

Charlotte auction guide: Discover the best bidding opportunities in Charlotte, NC

What Makes a Charlotte Auction Worth Exploring?Charlotte offers a dynamic environment for auctions of all kinds. Whether you are looking for vehicles, surplus equipment, estate treasures, or collectible items, auctions in Charlotte, NC provide access to an ever rotating inventory at competitive prices.Public interest in local auctions continues to rise, especially among buyers who want more control over their budget and item selection. Auctions offer transparency, urgency, and the thrill of winning a bid in r...

What Makes a Charlotte Auction Worth Exploring?

Charlotte offers a dynamic environment for auctions of all kinds. Whether you are looking for vehicles, surplus equipment, estate treasures, or collectible items, auctions in Charlotte, NC provide access to an ever rotating inventory at competitive prices.

Public interest in local auctions continues to rise, especially among buyers who want more control over their budget and item selection. Auctions offer transparency, urgency, and the thrill of winning a bid in real-time.

Top Online Auctions to Join from Charlotte, NC

Digital participation is changing the auction landscape. For buyers who want convenience, online auctions offer seamless access to listings without attending in person. Many platforms now provide secure bidding portals and clear instructions to guide new users.

One such platform hosting regional events is car auctions charlotte. This site enables buyers to pick from a wide range of vehicles, apply filters for specific needs, and monitor auctions in real-time ET.

Sellers also benefit from reaching broader audiences, especially when offering tools, vehicles, or equipment in bulk. The exposure increases pick rates and minimizes storage losses from left items.

Upcoming Auctions in Charlotte You Shouldn’t Miss

Planning ahead is essential for successful bidding. Charlotte publishes its upcoming auctions regularly. From Monday to Friday, live and online events provide endless opportunities to snag vehicles, surplus goods, and storage lots.

Tuesdays and Thursdays often feature government and surplus equipment, while Fridays are busy with auto and estate listings. Checking the schedule by email or through the auction site helps buyers apply at the right time.

Best Places to Visit for a Live Charlotte Auction

Beyond online convenience, Charlotte auction houses host in-person events that let buyers inspect items before they bid. Locations across Charlotte, NC are open to the public and offer live auctions nearly every weekday.

Wednesdays are known for bulk consign sales. Mondays and Thursdays attract both dealers and independent buyers. Sellers often provide VINs, mileage, and photos in advance. You just need to pick your time, prepare funds, and follow the site’s bidding requirements.

How to Bid Successfully in Online Auctions

The process starts with account registration. Once you’re in, search by category or keyword to view listings. When bidding begins, either set your maximum bid or participate manually.

Email notifications keep you updated on wins or overbids. Always check required documentation, especially for vehicles. If you win, you'll be contacted with pickup times and payment instructions.

Why Charlotte, NC is a Hotspot for Auction Enthusiasts

Charlotte stands out in North Carolina due to its high volume of trade, transportation access, and buyer demand. Frequent auctions happen because of constant item turnover in both private and municipal sectors.

The city’s economic growth and infrastructure support large scale vehicle auctions, government surplus sales, and estate liquidations. From trucks and sedans to generators and industrial equipment, there's something for every buyer.

Final Tips for First-Time Buyers at a Charlotte Auction

Start small. Pick one or two items to track and study past bidding trends. Visit in person if you can. Ask questions.

Bring your ID, proof of payment, and know your budget. Avoid bidding too early or too high. Take your time. Remember that many left bids aren’t successful - timing is everything.

Always provide correct contact info, follow auction rules, and verify pickup details. If unsure, ask staff for help.

❓ FAQ: Charlotte Auctions

Q1: How do I register for a Charlotte auction online?Visit the auction site, select "Charlotte NC" as location, and create an account using your email.

Q2: Are online auctions in Charlotte safe and legitimate?Yes. Licensed sites follow strict bidding protocols and provide receipts, bidding history, and customer support.

Q3: Where can I view the list of upcoming auctions in Charlotte, NC?Check the calendar section of any major Charlotte auction site or subscribe to email alerts.

Q4: Can I attend a Charlotte auction in person without a dealer license?Yes. Public auctions welcome all buyers. Only dealer only auctions require special credentials.

Q5: What are the typical fees involved in Charlotte auto auctions?Buyers may pay a site fee and administrative costs. Review terms before bidding.

Q6: Do Charlotte auctions offer vehicle history reports?Many sites provide VIN-based reports. Some include service history, accident data, and ownership.

Q7: What’s the difference between public and dealer auctions in Charlotte, NC?Public auctions are open to everyone. Dealer auctions require licenses and usually occur on specific weekdays.

Q8: How do I know if I won an online auction in Charlotte?You’ll receive an email confirmation detailing your win and required steps to complete the purchase.

Q9: Are there specific days or seasons with more auctions in Charlotte?Yes. Monday, Wednesday, and Friday tend to feature the highest number of auctions and items.

Q10: Can I preview the items before the auction in Charlotte starts?Yes. Most auction sites offer preview photos and descriptions. Live events usually allow in-person inspections.

Conclusion

Charlotte auctions are more than a transaction - they're a competitive marketplace where timing, strategy, and preparation lead to real wins. From Friday morning estate sales to Monday online vehicle lots, there’s something happening every day. For both buyers and sellers in Charlotte, NC, auctions open the door to value, variety, and the thrill of the chase.

One-of-a-kind Charlotte facility could tackle ‘staggering’ NC mental health crisis

READ MOREAs mental health inequities persist in Charlotte’s communities, can the region fix its problems with access to resources? This Charlotte Observer special report takes a closer look at North Carolina’s mental health crisis, and how local young people and adults have been impacted since COVID-19.Expand AllOfficially, Michael Estramonte is the founder of the Katie Blessing Center for youth behavioral health. But his sons ...

READ MORE

As mental health inequities persist in Charlotte’s communities, can the region fix its problems with access to resources? This Charlotte Observer special report takes a closer look at North Carolina’s mental health crisis, and how local young people and adults have been impacted since COVID-19.

Expand All

Officially, Michael Estramonte is the founder of the Katie Blessing Center for youth behavioral health. But his sons get credit, too.

After leading his StarMed Healthcare business through the COVID-19 pandemic, Estramonte looked for another “tough to tackle challenge.”

Mental health, an issue “definitely exacerbated” by the pandemic, seemed like a perfect fit. Gearing the project toward kids and teens was inspired by watching friends struggle to find care for their children. That led to hearing from local doctors about kids having to wait days, weeks or even months for a psychiatric bed, sometimes ending up out of state.

“We said to ourselves, what can we do to help?,” he told The Charlotte Observer.

That’s when Estramonte’s teenagers, Evan and A.J., stepped in.

“They said, ‘Dad, you’re doing all this planning and whatnot, why aren’t you talking to us more?’” he recalled. Bouncing ideas off his kids evolved into putting together a student advisory council that would come to include more than 30 people.

The final result will be North Carolina’s “largest and most advanced” pediatric mental health care facility, set to open in two phases in 2026 and 2027 in east Charlotte.

It’s one of multiple projects aimed at filling gaps in the region’s mental health care system. Experts and advocates say they’re critical to improving a system vital to the community’s overall well-being.

“These different types of services coming in are reflective of the need that’s in our community,” said Cotrane Penn, a division director in Mecklenburg County’s Child, Family, and Adult Services department. .

Estramonte found statistics ranking North Carolina near the bottom of all states for access to mental health care “staggering.”

As he talked to more experts about what could be done, a common theme arose: a fragmented health care system makes it hard for families to navigate through emergency, inpatient and outpatient care for their children.

Solving the problem meant creating a $62 million facility that put as much as possible under one roof — from urgent care to inpatient beds and outpatient treatment options. It was also important, Estramonte said, to have space for young people from Charlotte and across the state.

Phase one is set to open in 2026 in a refurbished building across from the former Eastland Mall on Central Avenue in east Charlotte. It will include a behavioral health urgent care, 48 inpatient beds, telehealth facilities, indoor recreation areas and an outdoor courtyard. A three-story addition slated to open in 2027 will add up to 24 additional beds, an indoor gym and more therapy space.

“There’s over 150 kids waiting in (emergency departments) throughout North Carolina’s hospital systems right now. So with 72 beds, we’re gonna put a significant dent in that,” Estramonte said.

The city of Charlotte and Mecklenburg County have both of which invested millions. So has Novant Health, which is contributing $2.5 million and will help run the facility’s urgent care.

The center can revolutionize youth mental health care in the region, Dr. Uma Suryadevara, clinical physician executive for Novant Health’s Charlotte psychiatry institute, believes.

“They could be our one-stop shop,” she said.

Evie Thompson, 17, is most proud of the details she and her fellow students advisors helped incorporate. The high school junior — who is diagnosed with autism, ADHD and anxiety — connected with the advisory council through a school counselor who knew about her outspoken passion for mental health.

“The mission of it really spoke to me,” she said.

She and her fellow students helped design spaces that more closely resemble a college dorm than a hospital, where “kids can decorate and really show their personality.” They also incorporated a store-like area where patients arriving for a stay will be able to pick out a new outfit rather than wearing scrubs or hospital gowns.

“A lot of the work that we’ve done is just ensuring that these kids feel like they’re human and not like a number,” Thompson said.

As work continues on the Katie Blessing Center, another new resource in east Charlotte is already up and running.

Nestled around the corner from Bojangles Coliseum, the Smith Family Behavioral Health Urgent Care is a partnership between the Steve Smith Family Foundation and Daymark Recovery Services.

In most ways, it looks like any other urgent care. But rather than treating sprained ankles and sore throats, its staff of medical professionals are available 24 hours a day to help people with a mental illness or substance use disorder.

It’s averaged about 300 patients a month since opening two years ago, Daymark chief program office Michelle Ivey said. People can stay for up to 23 hours, and they don’t need health insurance to get care.

Sometimes, patients are experiencing a mental health crisis. Other times, they’re brought in by a family member or law enforcement. Someone else may arrive in need of support maintaining their sobriety or needing to cool off from a conflict at home.

“It gives people a place to go,” Ivey, a 30-year veteran of the social work field, said.

When folks arrive, they’re assessed by staff and get a physical health screening. From there, staff determine what services the person needs. That process, Ivey said, can be as straightforward arranging a prescription refill or as complex as setting up inpatient treatment.

The goal is to help people overcome the often “complicated process” of finding appropriate mental health care in a system fragmented and expensive to access.

Like Estramonte, Ivey hopes the urgent care can be part of a broader solution to the challenges facing the Charlotte area’s mental health care system.

“There are a lot of resources here in Mecklenburg County. The problem is there’s often a delay in getting into those resources,” she said. “And so if we can help bridge that gap and those delays, that is very important.”

Editor’s note: If you or someone you know needs help, the national Suicide & Crisis Lifeline is available 24/7 by calling or texting 988.

The Charlotte Observer

Mary Ramsey is the local government accountability reporter for The Charlotte Observer. A native of the Carolinas, she studied journalism at the University of South Carolina and has also worked in Phoenix, Arizona and Louisville, Kentucky. Support my work with a digital subscription

Charlotte, NC – Car Crash With Injuries on Brookshire Blvd

Charlotte, NC (May 20, 2025) – A car crash resulting in injuries occurred Monday afternoon on Brookshire Blvd, prompting a swift response from local emergency teams. The incident was reported around 4:17 p.m. in the 3500 block of the roadway, where medics provided treatment to those hurt in the collision.Emergency crews worked at the scene to stabilize the area and offer assistance. While full details regarding the cause of the crash have not yet been made available, Charlotte authorities confirmed that the investigation ...

Charlotte, NC (May 20, 2025) – A car crash resulting in injuries occurred Monday afternoon on Brookshire Blvd, prompting a swift response from local emergency teams. The incident was reported around 4:17 p.m. in the 3500 block of the roadway, where medics provided treatment to those hurt in the collision.

Emergency crews worked at the scene to stabilize the area and offer assistance. While full details regarding the cause of the crash have not yet been made available, Charlotte authorities confirmed that the investigation remains ongoing.

The condition of the injured parties and the number of individuals affected have not been disclosed. Police continue to review the circumstances leading to the collision to determine if any contributing factors or violations were involved.

Our thoughts are with those recovering from injuries sustained in this incident.

What Charlotte Drivers Should Know After a Car Crash

Car accidents on major thoroughfares like Brookshire Blvd are not uncommon, especially during afternoon hours when traffic volumes rise and driver fatigue may begin to play a role. For those involved in injury crashes, knowing how to respond effectively is key to safeguarding both health and legal rights.

In North Carolina, those injured due to another party's negligence can pursue compensation, but the state’s strict contributory negligence law can complicate this process. If an injured party is found to be even slightly at fault, they may be barred from recovering damages—making evidence collection and accurate reporting essential.

Seeking immediate medical attention is vital, even if injuries appear minor. Not only does it help protect long-term health, but it also provides documentation needed for any legal or insurance claims. Common post-crash injuries such as whiplash or concussions may not show symptoms right away but can have lasting effects.

Insurance companies may reach out soon after the incident, often with early settlement offers. While these might seem convenient, they may not reflect the full scope of medical needs or other losses. Consulting a qualified professional before accepting any offer can help ensure fair treatment.

Charlotte's growth continues to place stress on its roadways. Accidents like the one on Brookshire Blvd serve as a reminder of the importance of attentive driving and understanding one's rights in the aftermath of a collision.

If you or someone you know has been injured in a crash, reach out to Local Accident Reports for assistance.

Disclaimer:

This website publishes news articles that contain copyrighted material whose use has not been specifically authorized by the copyright owner. The non-commercial use of these news articles for the purposes of local news reporting constitutes "Fair Use" of the copyrighted materials as provided for in Section 107 of the US Copyright Law.

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ABC Marketing Outbound Sales Charlotte, NC