Call Center Company in Boca Raton, FL
You don't have to be an all-A student from Florida Atlantic University near Boca Raton to know that exceptional customer service and effective communication are more important than ever in today's environment. With a multitude of platforms available for customer engagement, companies and industries of all kinds are feeling compelled to elevate their client support.
In fact, savvy business leaders are exploring ways to cut costs by outsourcing their inbound and outbound voice services, along with the email and chat support that are crucial to daily operations. If your company is ready to enhance customer experience, retain and grow its client base, increase brand visibility, and outpace competitors, consider collaborating with ABC Marketing Services Services to take the next step.

Years of Experience

- Call Center Company in Boca Raton, FL
- The ABC Marketing Services Difference
- Call Center Company for Appointment Setting
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Help Desk
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Technical Support
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Marketing Research
- What Industries Benefit from Marketing Research Services from ABC Marketing Services?
- Call Center Company for Surveys
- Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services
The ABC Marketing Services Difference
For over 20 years, our call center company in Boca Raton, FL has been providing innovative solutions to help you engage with your markets across the U.S., Canada, and beyond. We've successfully launched hundreds of campaigns for a number of needs, including:
Help Desk
Customer Care
Technical Support
Surveys
Appointment Setting
Outbound Sales
Lead Generation
We recognize that choosing to partner with a call center for customer care and product support is a significant commitment. We also understand how challenging it can be to transition from another call center provider. That's why, as your trusted partner, we're dedicated to guiding you through this process every step of the way.
When you collaborate with ABC Marketing Services, you gain access to a team of experts who are ready to support your customers as if they were their own. Unlike other call center companies, we offer services that are fully customized to meet the unique needs of your business. Our centers are close to the U.S., in user-friendly destinations in Mexico, Belize, El Salvador, and Brazil, where our pricing is 50% lower than standard rates, and we can handle projects in Spanish, English, Portuguese, and other languages.

What Industries Does ABC Marketing Services Target?
If you own a business, you're probably wondering whether we serve the industry in which you work. We're proud to serve many businesses in a number of different industries, including:
Travel Industry
Medical Industry
Mortgage Industry
Banking Industry
Software Industry
Doctors Offices
Dentist Offices
Retail Stores
More
The bottom line? Our key motivator is your success. Let's talk today about your business objectives. Once we understand your business and your goals, we'll help you achieve the results you want with the help of reliable call center pros. Now that you know more about ABC Marketing Services, let's take a deeper dive into the most popular call center services we provide.
Call Center Company for Appointment Setting
Could you imagine booking an appointment at Five Star Premier Residences of Boca Raton in Boca Raton, only for their team to make a mistake and lose the reservation you made? Chances are you'd be mad. The same goes for your company when one of your customers books an appointment, and it's lost or delayed.
We recognize how time-consuming appointment setting can be for your business. That's where ABC Marketing Services comes in. We're one of the top call center companies providing appointment-setting services in the U.S. We specialize in offering customized solutions for businesses aiming to simplify their scheduling and improve customer engagement. Our goal is to help companies like yours stay organized and concentrate on what truly counts—achieving growth and success.

Why Hire a Call Center Company in Boca Raton, FL for Appointment Setting?
Partnering with a knowledgeable call center for appointment setting can help you save time, cut costs, and minimize stress. Plus, your business can avoid expenses such as equipment, overhead, setup time, and training, all while enhancing your profits and sales.
Some additional benefits of working with ABC Marketing Services for appointment setting include:
24/7 Service
Focus More Time on Your Business
Correct Difficult Staffing Problems
Communicate with Customers Effectively
Grow Your Company
More
What Industries Benefit from ABC Appointment Setting Services?
Leaders in industries like Automotive & Transportation and Agriculture & Agribusiness find appointment setting services from ABC Marketing Services to be highly effective. Our appointment setting services help improve customer service, generate sales, and provide tech support for businesses such as:
Farm Supply Distributors
Equipment Manufacturers
Organic Farms
Car Dealerships
Trucking & Logistics Companies
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Automotive & Transportation and Agriculture & Agribusiness.
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Business Services & Consulting and Construction & Engineering.
Call Center Company for Help Desk
Outsourcing your help desk allows your customer service department to operate 24 hours a day. Our call center company in Boca Raton, FL can offer tier-1 technical support or serve as backup for your in-house help desk team. Simplify your support process and focus on growing your business, instead of dealing with help desk nightmares.

What Makes ABC Marketing Services the Best Choice for Outsourced Help Desk Services?
If you're worried about the high costs and hassles of Help Desk, look no further than our call center company for help. Help desk services from ABC Marketing Services include:
Some of the most competitive rates and flexible pricing options available, catering to a wide variety of needs, from fully dedicated agents to shared options priced by subscriber, call, or device.
A strong, purpose-driven service attitude. Like we stay ready for action with extensive help desk experience, available from 12/5 to 24/7 through phone, text, email, and live chat.
Secure and redundant call center infrastructure.
Bilingual Spanish/English and Portuguese/English agents, all fully trained with extremely low attrition.
Whether you're looking to integrate chat or email into your Help Desk services or hand over your operations for a fully managed system, ABC Marketing Services can help.
What Industries Benefit from Help Desk Services from ABC Marketing Services?
Leaders in industries like E-Commerce & Retail and Education & E-Learning find outsourced help desk services from ABC Marketing Services to be highly effective. Our help desk services improve customer service, generate sales, and provide support for businesses and organizations like:
Online Learning Platforms
Private Schools
Online Stores
Fashion Brands
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Education & E-Learning E-Commerce and Retail.
Call Center Company for Technical Support
ABC Marketing Services is a call center company known for its tech support - so much so that we offer two different tiers to accommodate our customers.

Standard Tech Support
For Basic Tier 1 Tech Support, our agent collects your customer's information and analyzes it to identify and resolve issues using established procedures. Typically, a Tier 1 agent works under the close supervision of a senior technician from your staff. Sometimes, your tech support needs can be integrated with the PTS offerings listed below, generating revenue for your company.

Premium Tech Support (PTS)
Our all-in-one, customizable Premium Technical Support (PTS) solution offers exceptional tech support for all the connected devices and services used by your customers. There's no requirement for you to create your own offering. This comprehensive solution comes with all the necessary call center resources, software, technology, and operational expertise. You just need to promote your PTS program to your customers.
A few of the reasons why customers choose our tech support services include:
Market-Leading Results
We help your company achieve better customer experiences and higher ROI.
Problem Solving
We help you deliver superior tech support experience via immediate live support and 24/7 problem-solving skills.
Available Customer Protection
Bundle additional services like device protection, Internet security, online backup, and other third-party services as part of a single PTS subscription.
What Industries Benefit from Tech Support Services from ABC Marketing Services?
Leaders in industries like Energy & Utilities and Financial Services & Banking find technical support services from ABC Marketing Services to be highly effective. Our technical support services improve customer service, generate sales, and provide support for businesses and organizations like:
Water & Electric Providers
Solar Energy Firms
Investment Companies
Insurance Firms
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Government & Public Sector and Healthcare & Medical.
Call Center Company for Marketing Research
Marketing research, encompassing social and opinion studies, involves the organized collection of data regarding individuals or organizations through statistical techniques and applied social science methods. This approach provides valuable insights to inform market decisions. As an integral part of any business strategy, having the right research is fundamental for sustaining your company's competitive edge - and ABC Marketing Services can help.
What Sets ABC Marketing Services Apart from Other Research Group Providers?

If business growth is on the menu this year, you've got to make informed decisions, and marketing research is one of the best ways to achieve that goal. Contact ABC Marketing Services to learn more about our marketing research services.
What Industries Benefit from Marketing Research Services from ABC Marketing Services?
Leaders in industries like Hospitality & Travel and IT & Software Development find marketing research services from ABC Marketing Services to be highly effective. Our marketing research services improve customer service, generate sales, and provide support for businesses and organizations like:
Hotels
Travel Agencies
Tech Startups
IT Consulting Firms
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Hospitality & Travel and IT & Software Development.
Call Center Company for Surveys
Conducting outbound market research and distributing customer surveys are excellent ways to gain insights into your consumers, allowing you to enhance your products or services. Relying on trial and error can be costly. Let our call center agents assist you in making informed decisions and assessing adoption rates before launching anything new.
At ABC Marketing Services, we have the capacity to create both small and large-scale surveys. Our clients frequently report the benefits of using surveys. Some of those benefits include:
Surveys hold significant power. By tapping into the insights our call center gathers from consumers, we can assist you in developing new products and services or fine-tuning your existing offerings. Ready to discover how ABC Marketing Services can support your company? Give us a shout. We'll take the time to understand your needs and provide a tailored proposal just for you.
What Industries Benefit from Surveys from ABC Marketing Services?
Leaders in industries like Insurance and Logistics & Supply Chain find surveys from ABC Marketing Services to be highly effective. Our surveys help improve customer service, generate sales, and provide support for businesses and organizations like:
Health Insurance Providers
Auto Insurance Companies
Warehousing Companies
3PL Providers
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Hospitality & Travel and IT & Software Development.
Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services
As a leading call center company in Boca Raton, FL, we know that innovative, custom service is what you need to succeed. That's why, since 1996, ABC Marketing Services has led the way in providing cost-conscious yet effective call center solutions for businesses like yours. From telemarketing and help desk services to lead generation and premium tech support, we can help. We've got the tools and resources to keep your company competitive and your customers happy. Contact us today to learn more about our unique call center services
Latest News in Boca Raton, FL
Louie Bossi's restaurant in Boca Raton remains closed after mid-April kitchen fire
Elisabeth Gaffneyhttps://www.palmbeachpost.com/story/entertainment/dining/2025/05/01/louie-bossis-restaurant-in-boca-raton-remains-closed-after-kitchen-fire/83347878007/
BOCA RATON — Lo...
BOCA RATON — Louie Bossi's Ristorante Bar Pizzeria, a popular lunch and dinner spot in Boca Raton, has been closed for two weeks after a kitchen fire Wednesday, April 16.
Restaurant owner Todd Herbst says he doesn’t know how long it will take before the restaurant opens, but he hopes it will be “very soon.”
The fire started in the early evening April 16. At 7:52 p.m., Boca Raton Fire Rescue responded to calls about a potential structure fire at the Hyatt Place hotel, located on the corner of East Palmetto Park Road and Federal Highway. Hotel residents and restaurant-goers were already in the process of evacuating.
The fire originated in the kitchen of the restaurant, which is attached to the hotel.
Boca Raton Fire Rescue Assistant Chief Michael LaSalle said the cause of the fire was an uncleaned smoke stack attached to an over-the-oven exhaust hood, which is not an uncommon fire source in restaurants. The fire spread onto the space above the restaurant ceiling, but firefighters contained it quickly.
The fire report notes no injuries or fatalities, but estimates that the recovery cost could be as much as $500,000.
Since the fire, the restaurant has remained closed. It is now a construction site, barren aside from ladders and other construction materials occupying the interior.
There are signs on the still-open doors reading “Danger: Hard hat required in this area.” Two sets of heavy stone sink units lie against the front of the restaurant.
Big Time Restaurant Group, the company that owns Louie Bossi’s, is overseeing the reconstruction process. According to Facilities Manager Eliana Martinez, they are working to obtain new permits from the city.
Louie Bossi's opened in Boca Raton in 2017
Louie Bossi’s opened its Boca Raton spot eight years ago, adding to its already popular original Las Olas Boulevard location.
It has been a popular weekend brunch and dinner spot in both locations.
On its the menu: wood-fired, Neapolitan-style pizza, house-cured salumi, steaks that have been dry-aged on premises, pasta that’s made onsite with the help of a fancy Italian extruder, homemade breads, pastries, gelati, plus wine, beer, classic cocktails and homemade limoncello.
Louie Bossi’s Boca filled its dining spaces with retro Italian décor and vibe.
The restaurant is named after Louie Bossi, a chef born in New York to an alcoholic father who left the family when Bossi was seven years old. Bossi found himself following his father’s path, getting heavily addicted to heroin and putting his family in a tough position.
He eventually turned his life around, getting sober and securing not just one, but three restaurants in South Florida.
Louie Bossi’s first opened 10 years ago in Fort Lauderdale, with the Boca Raton location following in 2017 and a sister restaurant in Delray Beach, Elisabetta’s, opening in 2019.
Bossi has hosted A Taste of Recovery, a culinary festival at Old School Square in downtown Delray Beach where guests enjoyed live entertainment and food samples from neighboring restaurants.
Boca Bash 2025: Videos, pictures from wild boat party on Lake Boca Raton
Greg Lovetthttps://www.palmbeachpost.com/story/news/local/boca/2025/04/28/boca-bash-2025-pictures-video-lake-boca-boat-party-florida/83324460007/
Boaters and partygoers crowded Lake Boca Raton on Sunday, April 27, for ...
Boaters and partygoers crowded Lake Boca Raton on Sunday, April 27, for Boca Bash 2025, an annual unsanctioned event that signals the start of South Florida’s summer season. Photos from the event show hundreds of vessels anchored close together, with attendees on floats and boat decks under clear skies.
Law enforcement maintained an increased presence on the water, but no major incidents were reported as of late Sunday, April 27. Boca Bash, which has drawn criticism in the past for safety concerns, once again brought visitors from across the region for a day of music, partying, and celebration on the lake.
Boca Bash 2025: See images from wild boat party on Lake Boca Raton
Boca Bash boat party through the years in Florida
Boca Bash 2021 on Lake Boca Raton
Pre-COVID Boca Bash 2019
2017 Boca Bash
Diamond Walker is a journalist at The Palm Beach Post, part of the USA TODAY Florida Network. You can reach her at [email protected]. Help support our journalism. Subscribe today
ALINA Residences and Boca Raton Museum of Art Celebrate Public Art with Sculpture Unveiling
patch.comhttps://patch.com/florida/miami/classifieds/announcements/523043/alina-residences-and-boca-raton-museum-of-art-celebrate-public-art-with-sculpture-unveiling
On May 7, ALINA Residences Boca Raton, developed by El-Ad National Properties, an Elad Group company with a South Florida-based team, partnered with the Boca Raton Museum of Art to host a sculpture unveiling at ALINA 220, 220 SE Mizner Blvd., B...
On May 7, ALINA Residences Boca Raton, developed by El-Ad National Properties, an Elad Group company with a South Florida-based team, partnered with the Boca Raton Museum of Art to host a sculpture unveiling at ALINA 220, 220 SE Mizner Blvd., Boca Raton, FL 33432, a world-class residential destination. The event mirrored ALINA Residences’ longstanding partnership with the museum, collaborating on a rotating public art initiative that brings museum-curated sculptures to the ALINA campus.
The event, which commenced with opening remarks and a preview of the Boca Raton Museum of Art’s upcoming programming by its new CEO, Dr. Ena Heller, included a brief walking tour between the sculptures, a champagne toast and optional ALINA property tours led by the ALINA sales team.
It was attended by the City of Boca Raton’s Public Art Coordinator, Veronica Hatch; El-Ad National Properties CEO Matthew Jeffries and Vice President of Sales and Marketing Candace Jorritsma. Members of Douglas Elliman Development Marketing, the exclusive sales and marketing team for ALINA Residences Boca Raton, were also present. Boca Raton Museum of Art representatives included Heller, Deputy Director for Collections and Exhibitions Martin Hanahan, and Board Chair John DesPrez.
The unveiling highlighted two sculptures by renowned American sculptor Richard Erdman — Continuum (2005), bronze, and Belladonna (2005), bronze — reflecting the synergy between ALINA and the museum. Both sculptures were acquired by the Boca Raton Museum of Art in 2016 as gifts from noted philanthropists Carole and Barry Kaye and are currently on loan to ALINA Residences. Erdman’s adaptability and his intimate understanding of the materials with which he sculpts have led to the creation of a prolific body of work that encompasses intimate maquettes to massive, monumental works. He is known for his forward-thinking, modern adaptations of marble and bronze sculptures in graceful, flowing designs. His works belong to collections in 52 countries across six continents, including the United Nations, Museum of Fine Arts Boston, Princeton University, and the Rockefeller Collection. Continuum and Belladonna are currently on display outside ALINA Residences Boca Raton along Southeast Mizner Boulevard, enhancing the cultural landscape of downtown Boca Raton.
This unveiling builds on ALINA’s art partnership with the Boca Raton Museum of Art, which began during Phase One with the installation of two sculptures in 2021. The new works by Erdman are the first to be added at ALINA 220 as part of the development’s second and final phase.
This initiative began 2021 with the installation of two sculptures — Larry Mohr’s cXc XXII (1984), which strikes a balance between light, mass, and space; and Guy Dill’s Key Angel (2005) bronze, which balances several bronze shapes to create a precarious yet beautiful structure — along Mizner Boulevard in front of ALINA, enhancing the streetscape for residents and the public.
The unveiling aligned with Boca Raton's commitment to public art through its Public Art Boca program. Established in 2023, the program aims to enhance the city's urban landscape and distinctive sense of place by integrating art, creativity, and culture throughout the community. Notable installations include murals at Red Reef West and Spanish River Park’s beach tunnels, as well as sculptures at Wildflower and Silver Palm Parks.
“At ALINA Residences Boca Raton, we are pleased to share in Boca Raton’s commitment to public art,” said Jeffries. “This delightful event expanded upon our dedication to the Public Art Boca program and now showcases new museum-curated works as part of our streetscape.”
“Boca Raton Museum of Art’s collaboration with ALINA Residences Boca Raton represents the value that this world-class destination places upon the importance of showcasing and appreciating exquisite pieces,” said Heller. “We are honored to be a part of the incredible lifestyle that ALINA offers.”
SpaceX rocket launch in Florida: Where to watch in West Palm Beach, Boca Raton, Lake Worth Beach
Jennifer Sangalanghttps://www.palmbeachpost.com/story/news/2025/05/05/spacex-rocket-launch-canaveral-florida-when-time-west-palm-beach/83450910007/
A potential SpaceX rocket launch is on the horizon — and if all goes according to plan, it should be a pretty sight in the sky.Weather permitting and depending on cloud cover, a SpaceX rocket launch from Florida’s Space Coast ...
A potential SpaceX rocket launch is on the horizon — and if all goes according to plan, it should be a pretty sight in the sky.
Weather permitting and depending on cloud cover, a SpaceX rocket launch from Florida’s Space Coast could be visible from Jacksonville Beach and Daytona Beach to Vero Beach and West Palm Beach. When there’s a launch window in the middle of the night or very early morning, there’s an opportunity for unique photos — the rocket lights up the dark sky and the contrail after makes for a great photo.
Below is more information on rocket launches from NASA and Cape Canaveral and suggestions on where to watch them from this part of Florida.
For questions or comments, email FLORIDA TODAY Space Reporter Rick Neale at [email protected] or Space Reporter Brooke Edwards at [email protected]. For more space news from the USA TODAY Network, visit floridatoday.com/space.
When is the next Florida rocket launch? Tuesday, May 6: SpaceX Starlink 6-93
Where to see a Florida rocket launch in Palm Beach County: What does a West Palm Beach rocket launch view look like?
Weather permitting and depending on cloud cover, some rocket launches from the Space Coast can be visible in Palm Beach County. When there’s a launch window in the middle of the night or very early morning, with a southeast trajectory, there’s an opportunity for unique photos. Some examples include United Launch Alliance's Delta IV Heavy rocket launch and SpaceX Falcon Heavy rocket.
From Cape Canaveral, Florida, to West Palm Beach, Florida, it's about 150 miles.
Rocket launches from Cape Canaveral can often be seen from Palm Beach County, and it can be as easy as walking out of your house and looking north. Try to get away from any obstructions, such as trees, tall buildings, and bright lights. Obviously, cloud cover can also get in the way.
If the forecast is for clear skies and you want a better view, some good places to watch the rocket launch from Palm Beach County include:
Sangalang is a lead digital producer for USA TODAY Network. Follow her on Twitter or Instagram at @byjensangalang. Support local journalism. Consider subscribing to a Florida newspaper.
Boca Raton Schools Shine At Drones In School Florida State Championship
bocaratonobserver.comhttps://bocaratonobserver.com/community/community-news/boca-raton-schools-shine-at-drones-in-school-florida-state-c/
Students across Florida took flight on April 25 during the Drones in School Florida State Championship, held at the prestigious Embry-Riddle Aeronautical University in Daytona Beach. The groundbreaking event welcomed 32 middle schools and high school teams, all vying for a coveted spot at the national STEM Drone Racing Championship this May in Houston, Texas.Supported by Florida Power & Light Company (FPL) and Embry-Riddle, the competition highlighted th...
Students across Florida took flight on April 25 during the Drones in School Florida State Championship, held at the prestigious Embry-Riddle Aeronautical University in Daytona Beach. The groundbreaking event welcomed 32 middle schools and high school teams, all vying for a coveted spot at the national STEM Drone Racing Championship this May in Houston, Texas.
Supported by Florida Power & Light Company (FPL) and Embry-Riddle, the competition highlighted the ingenuity, teamwork and technical skills of Florida’s next generation of STEM leaders. Participants tackled a series of high-intensity challenges, including obstacle courses, scrimmages and capture-the-flag-style drills.
Teams from Boca Raton stood out among the competition: 6 Arrows from A.D. Henderson University School took first place in Middle School Overall Placing, while Cypress Speeds, also from A.D. Henderson, claimed second in the same category. The Donna Klein Jewish Academy Eagles earned third place in both the High School and Middle School Overall Placing categories.
Beyond drone racing, the event also served as a platform for students to connect with like-minded peers, mentors and industry professionals united by a shared passion for drone technology and innovation.
“I love this program because I like bonding with my team and I’m gaining so much experience,” said Ethan Henry, a student at A.D. Henderson University School. “I want to be an electrical engineer when I grow up and I’m going to need to know these key components.”
Students also explored Embry-Riddle’s campus and learned about its cutting-edge programs in drone and autonomous robotics — spanning air, land, sea and space.
This year marked FPL’s fifth time supporting the Drones in School initiative. “At FPL, we are deeply committed to supporting the advancement of robotics and drones in education. It has been inspiring to watch this STEM sport advance in our state,” said Sarah Marmion, FPL senior manager for education programs. “This program provides students with the tools and opportunities to explore and excel in cutting-edge technology and together with our partners, we are helping build a brighter future for all.”
For more information, visit fpl.com.
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Service Areas
- Call Center Company in Boca Raton, FL
- The ABC Marketing Services Difference
- Call Center Company for Cold Calling
- Call Center Company for Appointment Setting
- Call Center Company for Outbound Calls
- Call Center Company for Collections
- Call Center Company for Help Desk
- Call Center Company for Technical Support
- Call Center Company for Customer Support
- Call Center Company for Marketing Research
- Call Center Company for Surveys
