Call Center Company in Boca Raton, FL
You don't have to be an all-A student from Florida Atlantic University near Boca Raton to know that exceptional customer service and effective communication are more important than ever in today's environment. With a multitude of platforms available for customer engagement, companies and industries of all kinds are feeling compelled to elevate their client support.
In fact, savvy business leaders are exploring ways to cut costs by outsourcing their inbound and outbound voice services, along with the email and chat support that are crucial to daily operations. If your company is ready to enhance customer experience, retain and grow its client base, increase brand visibility, and outpace competitors, consider collaborating with ABC Marketing Services Services to take the next step.

Years of Experience

- Call Center Company in Boca Raton, FL
- The ABC Marketing Services Difference
- Call Center Company for Appointment Setting
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Help Desk
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Technical Support
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Marketing Research
- What Industries Benefit from Marketing Research Services from ABC Marketing Services?
- Call Center Company for Surveys
- Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services
The ABC Marketing Services Difference
For over 20 years, our call center company in Boca Raton, FL has been providing innovative solutions to help you engage with your markets across the U.S., Canada, and beyond. We've successfully launched hundreds of campaigns for a number of needs, including:
Help Desk
Customer Care
Technical Support
Surveys
Appointment Setting
Outbound Sales
Lead Generation
We recognize that choosing to partner with a call center for customer care and product support is a significant commitment. We also understand how challenging it can be to transition from another call center provider. That's why, as your trusted partner, we're dedicated to guiding you through this process every step of the way.
When you collaborate with ABC Marketing Services, you gain access to a team of experts who are ready to support your customers as if they were their own. Unlike other call center companies, we offer services that are fully customized to meet the unique needs of your business. Our centers are close to the U.S., in user-friendly destinations in Mexico, Belize, El Salvador, and Brazil, where our pricing is 50% lower than standard rates, and we can handle projects in Spanish, English, Portuguese, and other languages.

What Industries Does ABC Marketing Services Target?
If you own a business, you're probably wondering whether we serve the industry in which you work. We're proud to serve many businesses in a number of different industries, including:
Travel Industry
Medical Industry
Mortgage Industry
Banking Industry
Software Industry
Doctors Offices
Dentist Offices
Retail Stores
More
The bottom line? Our key motivator is your success. Let's talk today about your business objectives. Once we understand your business and your goals, we'll help you achieve the results you want with the help of reliable call center pros. Now that you know more about ABC Marketing Services, let's take a deeper dive into the most popular call center services we provide.
Call Center Company for Appointment Setting
Could you imagine booking an appointment at Five Star Premier Residences of Boca Raton in Boca Raton, only for their team to make a mistake and lose the reservation you made? Chances are you'd be mad. The same goes for your company when one of your customers books an appointment, and it's lost or delayed.
We recognize how time-consuming appointment setting can be for your business. That's where ABC Marketing Services comes in. We're one of the top call center companies providing appointment-setting services in the U.S. We specialize in offering customized solutions for businesses aiming to simplify their scheduling and improve customer engagement. Our goal is to help companies like yours stay organized and concentrate on what truly counts—achieving growth and success.

Why Hire a Call Center Company in Boca Raton, FL for Appointment Setting?
Partnering with a knowledgeable call center for appointment setting can help you save time, cut costs, and minimize stress. Plus, your business can avoid expenses such as equipment, overhead, setup time, and training, all while enhancing your profits and sales.
Some additional benefits of working with ABC Marketing Services for appointment setting include:
24/7 Service
Focus More Time on Your Business
Correct Difficult Staffing Problems
Communicate with Customers Effectively
Grow Your Company
More
What Industries Benefit from ABC Appointment Setting Services?
Leaders in industries like Automotive & Transportation and Agriculture & Agribusiness find appointment setting services from ABC Marketing Services to be highly effective. Our appointment setting services help improve customer service, generate sales, and provide tech support for businesses such as:
Farm Supply Distributors
Equipment Manufacturers
Organic Farms
Car Dealerships
Trucking & Logistics Companies
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Automotive & Transportation and Agriculture & Agribusiness.
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Business Services & Consulting and Construction & Engineering.
Call Center Company for Help Desk
Outsourcing your help desk allows your customer service department to operate 24 hours a day. Our call center company in Boca Raton, FL can offer tier-1 technical support or serve as backup for your in-house help desk team. Simplify your support process and focus on growing your business, instead of dealing with help desk nightmares.

What Makes ABC Marketing Services the Best Choice for Outsourced Help Desk Services?
If you're worried about the high costs and hassles of Help Desk, look no further than our call center company for help. Help desk services from ABC Marketing Services include:
Some of the most competitive rates and flexible pricing options available, catering to a wide variety of needs, from fully dedicated agents to shared options priced by subscriber, call, or device.
A strong, purpose-driven service attitude. Like we stay ready for action with extensive help desk experience, available from 12/5 to 24/7 through phone, text, email, and live chat.
Secure and redundant call center infrastructure.
Bilingual Spanish/English and Portuguese/English agents, all fully trained with extremely low attrition.
Whether you're looking to integrate chat or email into your Help Desk services or hand over your operations for a fully managed system, ABC Marketing Services can help.
What Industries Benefit from Help Desk Services from ABC Marketing Services?
Leaders in industries like E-Commerce & Retail and Education & E-Learning find outsourced help desk services from ABC Marketing Services to be highly effective. Our help desk services improve customer service, generate sales, and provide support for businesses and organizations like:
Online Learning Platforms
Private Schools
Online Stores
Fashion Brands
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Education & E-Learning E-Commerce and Retail.
Call Center Company for Technical Support
ABC Marketing Services is a call center company known for its tech support - so much so that we offer two different tiers to accommodate our customers.

Standard Tech Support
For Basic Tier 1 Tech Support, our agent collects your customer's information and analyzes it to identify and resolve issues using established procedures. Typically, a Tier 1 agent works under the close supervision of a senior technician from your staff. Sometimes, your tech support needs can be integrated with the PTS offerings listed below, generating revenue for your company.

Premium Tech Support (PTS)
Our all-in-one, customizable Premium Technical Support (PTS) solution offers exceptional tech support for all the connected devices and services used by your customers. There's no requirement for you to create your own offering. This comprehensive solution comes with all the necessary call center resources, software, technology, and operational expertise. You just need to promote your PTS program to your customers.
A few of the reasons why customers choose our tech support services include:
Market-Leading Results
We help your company achieve better customer experiences and higher ROI.
Problem Solving
We help you deliver superior tech support experience via immediate live support and 24/7 problem-solving skills.
Available Customer Protection
Bundle additional services like device protection, Internet security, online backup, and other third-party services as part of a single PTS subscription.
What Industries Benefit from Tech Support Services from ABC Marketing Services?
Leaders in industries like Energy & Utilities and Financial Services & Banking find technical support services from ABC Marketing Services to be highly effective. Our technical support services improve customer service, generate sales, and provide support for businesses and organizations like:
Water & Electric Providers
Solar Energy Firms
Investment Companies
Insurance Firms
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Government & Public Sector and Healthcare & Medical.
Call Center Company for Marketing Research
Marketing research, encompassing social and opinion studies, involves the organized collection of data regarding individuals or organizations through statistical techniques and applied social science methods. This approach provides valuable insights to inform market decisions. As an integral part of any business strategy, having the right research is fundamental for sustaining your company's competitive edge - and ABC Marketing Services can help.
What Sets ABC Marketing Services Apart from Other Research Group Providers?

If business growth is on the menu this year, you've got to make informed decisions, and marketing research is one of the best ways to achieve that goal. Contact ABC Marketing Services to learn more about our marketing research services.
What Industries Benefit from Marketing Research Services from ABC Marketing Services?
Leaders in industries like Hospitality & Travel and IT & Software Development find marketing research services from ABC Marketing Services to be highly effective. Our marketing research services improve customer service, generate sales, and provide support for businesses and organizations like:
Hotels
Travel Agencies
Tech Startups
IT Consulting Firms
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Hospitality & Travel and IT & Software Development.
Call Center Company for Surveys
Conducting outbound market research and distributing customer surveys are excellent ways to gain insights into your consumers, allowing you to enhance your products or services. Relying on trial and error can be costly. Let our call center agents assist you in making informed decisions and assessing adoption rates before launching anything new.
At ABC Marketing Services, we have the capacity to create both small and large-scale surveys. Our clients frequently report the benefits of using surveys. Some of those benefits include:
Surveys hold significant power. By tapping into the insights our call center gathers from consumers, we can assist you in developing new products and services or fine-tuning your existing offerings. Ready to discover how ABC Marketing Services can support your company? Give us a shout. We'll take the time to understand your needs and provide a tailored proposal just for you.
What Industries Benefit from Surveys from ABC Marketing Services?
Leaders in industries like Insurance and Logistics & Supply Chain find surveys from ABC Marketing Services to be highly effective. Our surveys help improve customer service, generate sales, and provide support for businesses and organizations like:
Health Insurance Providers
Auto Insurance Companies
Warehousing Companies
3PL Providers
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Hospitality & Travel and IT & Software Development.
Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services
As a leading call center company in Boca Raton, FL, we know that innovative, custom service is what you need to succeed. That's why, since 1996, ABC Marketing Services has led the way in providing cost-conscious yet effective call center solutions for businesses like yours. From telemarketing and help desk services to lead generation and premium tech support, we can help. We've got the tools and resources to keep your company competitive and your customers happy. Contact us today to learn more about our unique call center services
Latest News in Boca Raton, FL
Tin Fish Boca Raton Ordered Closed By Health Inspector
BocaNewsNow.comhttps://bocanewsnow.com/2025/04/13/tin-fish-boca-raton-ordered-closed-by-health-inspector/
Permitted To Reopen After Violations, Including Live Roaches, Resolved. BOCA RATON, FL (BocaNewsNow.com) (Copyright © 2025 MetroDesk Media, LLC) — Boca Raton restaurant “Tin Fish” at 9101 Lakeridge Bouleveard the home to live roaches, improperly dated food, and a “mold like” substance. A health inspector ordered the restaurant closed on April 1st, according to records just provided to BocaNewsNow.com. The restaurant was permitted...
Permitted To Reopen After Violations, Including Live Roaches, Resolved.
BOCA RATON, FL (BocaNewsNow.com) (Copyright © 2025 MetroDesk Media, LLC) — Boca Raton restaurant “Tin Fish” at 9101 Lakeridge Bouleveard the home to live roaches, improperly dated food, and a “mold like” substance. A health inspector ordered the restaurant closed on April 1st, according to records just provided to BocaNewsNow.com. The restaurant was permitted to reopen the following day.
Per BocaNewsNow.com policy, the following is the unedited list of violations filed with the Florida Department of Business and Professional Regulation.
High Priority – Raw animal food stored over or with unwashed produce. Observed case of raw shell eggs stored over container of uncooked cut potatoes. Operator reorganized. **Corrected On-Site** **Warning**
High Priority – Roach activity present as evidenced by live roaches found. 1. Approximately two live roaches on floor in dry storage area. 2. Approximately ten live roaches running behind reach in freezer in sushi prep area. **Warning**
Intermediate – Clam/mussel/oyster tags not marked with last date served. **Warning**
Intermediate – Establishment not maintaining clam/mussel/oyster tags for 90 days. **Warning**
Intermediate – Proof of required state approved employee training not available for some employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. **Warning**
Basic – Accumulation of black/green mold-like substance in the interior of the ice machine in ware wash area. **Warning**
Basic – Ceiling tile missing. 1. Above walk in cooler. 2. Above reach in cooler at cookline. **Warning**
Basic – Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. Observed employee personal cell phone stored on shelf next to and above food utensils. Operator removed. **Corrected On-Site** **Warning**
Basic – Food stored on floor. Observed food in boxes and on trays stored on the floor in the walk in freezer. **Warning**
Basic – Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. 1. Hood filters above cookline in kitchen. **Warning**
Tin Fish, at 9101 Lakeridge Boulevard, was ordered to close on April 1, 2025. It was permitted to reopen on April 2, 2025.
Expanded Publix, apartments slated for Boca Raton via Live Local Act
Seattle TechFlashhttps://www.bizjournals.com/southflorida/news/2025/04/17/boca-raton-palmetto-park-square-publix-apartments.html
The owner of a Boca Raton shopping plaza has unveiled an ambitious plan to breathe new life into the property, including expanded grocery options and over 300 apartments.Atlanta-based Selig Enterprises has filed an application in Boca Raton through the state’s Live Local Act to redevelop a shopping center with a larger Publix and apartments.The developer ...
The owner of a Boca Raton shopping plaza has unveiled an ambitious plan to breathe new life into the property, including expanded grocery options and over 300 apartments.
Atlanta-based Selig Enterprises has filed an application in Boca Raton through the state’s Live Local Act to redevelop a shopping center with a larger Publix and apartments.
The developer originally filed a land use amendment with the city for the 23.18-acre Palmetto Park Square at 1401 W. Palmetto Park Road in early 2024. It called for a larger Publix and 319 apartments to replace much of the other retail space. The land use amendment would have required City Council approval.
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Now, Selig Enterprises has filed a Live Local Act application for the site instead. The law allows developers to bypass city density and height rules to build multifamily or commercial- or industrial-zoned sites, as long as 40% of the units are workforce housing for people making up to 120% of area median income. A public hearing is not required.
That means Selig Enterprises is seeking administrative approval from the city for its new plans.
Built in the 1970s, Palmetto Park Square currently has 196,200 square feet of retail, including a 28,000-square-foot Publix. Selig Enterprises has owned it since 1982. The nearly 100,000-square-foot Kmart there closed in 2019.
Under the Live Local Act proposal, the former Kmart building would be replaced by a 50,000-square-foot Publix and 17,080 square feet of additional retail. In the second phase of the project, the developer would build 341 apartments in five stories, a parking garage and 11,380 square feet of new retail. As per the Live Local Act, 40% of those apartments will be for people making up to 120% of area median income.
The median household income in Palm Beach County is $104,000, according to HUD.
In addition, about 30,000 square feet of existing retail would remain and undergo renovations.
According to the developer, its traffic study showed that the multifamily-focused project would generate significantly less traffic than its current use as a shopping center.
“We are grateful for the input we have received from the community and are excited to be making this significant investment in Boca that will transform the property into a mixed-use environment where guests and residents can shop, dine, and enjoy the outdoors in one place,” said Hunter Lainhart, VP of development at Selig Enterprises.
The developer said the two-phase project would take about three years to complete.
Many older shopping centers across South Florida have been redeveloped with multifamily as property owners meet the need for more housing in the region, and multifamily often generates more revenue than retail. The Live Local Act has facilitated more of these projects by allowing more density and preventing city boards from blocking them.
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Commercial Real Estate Developers in South Florida
New square feet developed 2023
Rank | Prior Rank | Company / Prior (*Not ranked in year prior) / URL |
---|---|---|
1 | 1 | Butters Construction & Development |
2 | 2 | Bridge Industrial |
3 | 3 | Related Group |
Flood Insurance Discount Possible For City Of Boca Raton Residents
BocaNewsNow.comhttps://bocanewsnow.com/2025/04/16/flood-insurance-discount-possible-for-city-of-boca-raton-residents/
BOCA RATON, FL (BocaNewsNow.com) (Copyright © 2025 MetroDesk Media, LLC) — City of Boca Raton residents may now qualify for significant discounts on flood insurance, thanks to new action taken by the City that is viewed upon favorably by the insurance industry.“The City of Boca Raton takes part in the National Flood Insurance Program’s (NFIP) Community Rating System (CRS), a voluntary incentive program that recognizes and encourages community floodplain management activities that help reduce flood risk,” s...
BOCA RATON, FL (BocaNewsNow.com) (Copyright © 2025 MetroDesk Media, LLC) — City of Boca Raton residents may now qualify for significant discounts on flood insurance, thanks to new action taken by the City that is viewed upon favorably by the insurance industry.
“The City of Boca Raton takes part in the National Flood Insurance Program’s (NFIP) Community Rating System (CRS), a voluntary incentive program that recognizes and encourages community floodplain management activities that help reduce flood risk,” said an advisory issued Wednesday to BocaNewsNow.com.
“Through recently increased floodplain management activities, the City’s improved CRS Classification now qualifies City residents for a larger discount on their flood insurance premiums. The discount increased from 15% to 25% for residents in all flood zones. If you are unsure of your discount status, please contact your flood insurance provider.”
While the discount is available to many City of Boca Raton residents, we remind you that a “Boca Raton” address doesn’t necessarily mean that you live in the City of Boca Raton. Transplants moving to West Boca — especially from New York — often have a problem understanding this. The City of Boca Raton is making it easy to follow along. Just use this map to determine whether you’re a resident of the City of Boca Raton, or if your community is just using it for marketing purposes because “Unincorporated Palm Beach County” doesn’t sound quite as nice as “Boca.”
Subscribe to the BocaNewsNow.com email. It’s free. News, Traffic, Weather, and Breaking Updates, all to your inbox. We won’t spam you. Click here.
FISION by Hotwire Communications is the leading high speed fiber optics company servicing the country clubs, HOA’s, COA’s, and communities of Palm Beach County. With blazing fast internet, stunning television, and reliability that is second to none, there’s a reason that community after community switches to Fision and never looks back. Check out all of the services Fision by Hotwire offers, and learn why you should tell your community that it’s time to to make the switch. Fision by Hotwire isn’t just based in South Florida, it powers South Florida.
Transform Your Kitchen with Premium Cabinets and Countertops at Half Price Cabinets Near Boca Raton,
patch.comhttps://patch.com/florida/boca-raton/classifieds/announcements/518722/transform-your-kitchen-with-premium-cabinets-and-countertops-at-half-price-cabinets-near-boca-raton
Looking to upgrade your kitchen? Half Price Cabinets near Boca Raton, FL, is your one-stop destination for premium kitchen cabinets and countertops that blend beauty, functionality, and affordability. Whether you're aiming for a sleek, modern look or a timeless classic, we offer a wide range of options to suit your style.Our modern cabinets bring a contemporary fla...
Looking to upgrade your kitchen? Half Price Cabinets near Boca Raton, FL, is your one-stop destination for premium kitchen cabinets and countertops that blend beauty, functionality, and affordability. Whether you're aiming for a sleek, modern look or a timeless classic, we offer a wide range of options to suit your style.
Our modern cabinets bring a contemporary flair to any kitchen, offering clean lines and custom finishes that are perfect for those who love a minimalist, stylish approach. For those who prefer a more refined and sophisticated design, our Euro cabinets are a fantastic choice, providing both practicality and cutting-edge design for any kitchen space.
If you prefer a timeless design, our kitchen cabinets provide a versatile and elegant option that complements virtually any decor. They are durable, easy to maintain, and always in style. Pair them with the perfect countertops, and you've got a space that exudes luxury and functionality.
At Half Price Cabinets near Boca Raton, FL, we also offer a stunning selection of quartz and granite countertops that combine durability with natural beauty. These countertops are perfect for families who cook daily and need a resilient, easy-to-maintain surface. Quartz offers a wide range of colors and patterns, while granite gives your kitchen a one-of-a-kind look with its natural veins and specks.
No kitchen is complete without the right sinks and edges. We provide a variety of sinks to match your style and needs, from traditional drop-in options to sleek undermounts. Our edges also come in a variety of profiles to add the perfect finishing touch to your countertops.
Visit Half Price Cabinets near Boca Raton today to discover how we can help you create the kitchen of your dreams at an unbeatable price. With our high-quality products and exceptional customer service, we make remodeling your kitchen a breeze!
The Boca Raton wins lawsuit against local embattled private equity firm
Seattle TechFlashhttps://www.bizjournals.com/southflorida/news/2025/04/14/boca-raton-resort-wins-lawsuit-777-partners.html
An embattled private equity firm has suffered another setback in court. Discover the details of this latest judgment and its potential impact.A Miami-Dade County Court ruled in favor of The Boca Raton for a lawsuit the resort filed against an embattled private equity firm over unpaid event fees.The court ordered Miami-based 777...
An embattled private equity firm has suffered another setback in court. Discover the details of this latest judgment and its potential impact.
A Miami-Dade County Court ruled in favor of The Boca Raton for a lawsuit the resort filed against an embattled private equity firm over unpaid event fees.
The court ordered Miami-based 777 Partners to pay more than $800,000, comprising $556,400 in damages and $251,300 in interest, calculated at an annual rate of 18% due to delayed payment.
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To satisfy the judgment, the court issued garnishment orders on 777’s bank accounts with City National Bank of Florida and Goldman Sachs. CNB of Florida reported that the private equity firm holds nearly $350,000 in its accounts. Goldman Sachs has yet to respond to the garnishment order.
Boca Owner LLC, the parent company of The Boca Raton – Boca Beach Club, filed a complaint last August against 777 for a breach of contract tied to a $1.5 million event the private equity firm held in January 2023. The complaint said that while 777 made partial payments toward the event bill, it allegedly defaulted on the final installment due in December that year.
The resort issued two notices of default and claimed that, although 777 made additional payments, it failed to pay the full balance. At the time the lawsuit was filed, the outstanding amount was over $727,000, plus 1.5% monthly interest.
Scott M Wellikoff, the attorney who represented 777 in its lawsuit with The Boca Raton, did not immediately respond for comment.
777 has been in the center of a number of legal battles, including an eviction lawsuit last July over its 600 Brickell headquarters after the company allegedly failed to pay rent as of June 1, 2024.
In that case, the court backed a default judgment motion from landlord Brickell Holdings LLC on Jan. 27 after 777 failed to respond to the complaint.
A 777 spokesperson has yet to acknowledge any of the Business Journal's requests for comment on the company's active legal proceedings. The company's website is no longer active, and its phone number is not in service.
Sign up here for the Business Journal’s free morning and afternoon daily newsletters to receive the latest business news impacting South Florida. Download the free Business Journal app for breaking news alerts on your phone.
These are the 18 fastest-growing credit unions in South Florida
Year-over-year change ($)
Rank | Prior Rank | Credit Unions |
---|---|---|
1 | 1 | BrightStar Credit Union |
2 | 2 | Educational Federal Credit Union |
3 | 3 | iThink Financial |
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Service Areas
- Call Center Company in Boca Raton, FL
- The ABC Marketing Services Difference
- Call Center Company for Cold Calling
- Call Center Company for Appointment Setting
- Call Center Company for Outbound Calls
- Call Center Company for Collections
- Call Center Company for Help Desk
- Call Center Company for Technical Support
- Call Center Company for Customer Support
- Call Center Company for Marketing Research
- Call Center Company for Surveys
