Call Center Company in Bakersfield, CA
You don't have to be an all-A student from California State University, Bakersfield near Bakersfield to know that exceptional customer service and effective communication are more important than ever in today's environment. With a multitude of platforms available for customer engagement, companies and industries of all kinds are feeling compelled to elevate their client support.
In fact, savvy business leaders are exploring ways to cut costs by outsourcing their inbound and outbound voice services, along with the email and chat support that are crucial to daily operations. If your company is ready to enhance customer experience, retain and grow its client base, increase brand visibility, and outpace competitors, consider collaborating with ABC Marketing Services Services to take the next step.

Years of Experience

- Call Center Company in Bakersfield, CA
- The ABC Marketing Services Difference
- Call Center Company for Appointment Setting
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Help Desk
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Technical Support
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Marketing Research
- What Industries Benefit from Marketing Research Services from ABC Marketing Services?
- Call Center Company for Surveys
- Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services
The ABC Marketing Services Difference
For over 20 years, our call center company in Bakersfield, CA has been providing innovative solutions to help you engage with your markets across the U.S., Canada, and beyond. We've successfully launched hundreds of campaigns for a number of needs, including:
Help Desk
Customer Care
Technical Support
Surveys
Appointment Setting
Outbound Sales
Lead Generation
We recognize that choosing to partner with a call center for customer care and product support is a significant commitment. We also understand how challenging it can be to transition from another call center provider. That's why, as your trusted partner, we're dedicated to guiding you through this process every step of the way.
When you collaborate with ABC Marketing Services, you gain access to a team of experts who are ready to support your customers as if they were their own. Unlike other call center companies, we offer services that are fully customized to meet the unique needs of your business. Our centers are close to the U.S., in user-friendly destinations in Mexico, Belize, El Salvador, and Brazil, where our pricing is 50% lower than standard rates, and we can handle projects in Spanish, English, Portuguese, and other languages.

What Industries Does ABC Marketing Services Target?
If you own a business, you're probably wondering whether we serve the industry in which you work. We're proud to serve many businesses in a number of different industries, including:
Travel Industry
Medical Industry
Mortgage Industry
Banking Industry
Software Industry
Doctors Offices
Dentist Offices
Retail Stores
More
The bottom line? Our key motivator is your success. Let's talk today about your business objectives. Once we understand your business and your goals, we'll help you achieve the results you want with the help of reliable call center pros. Now that you know more about ABC Marketing Services, let's take a deeper dive into the most popular call center services we provide.
Call Center Company for Appointment Setting
Could you imagine booking an appointment at Pacifica Senior Living Bakersfield in Bakersfield, only for their team to make a mistake and lose the reservation you made? Chances are you'd be mad. The same goes for your company when one of your customers books an appointment, and it's lost or delayed.
We recognize how time-consuming appointment setting can be for your business. That's where ABC Marketing Services comes in. We're one of the top call center companies providing appointment-setting services in the U.S. We specialize in offering customized solutions for businesses aiming to simplify their scheduling and improve customer engagement. Our goal is to help companies like yours stay organized and concentrate on what truly counts—achieving growth and success.

Why Hire a Call Center Company in Bakersfield, CA for Appointment Setting?
Partnering with a knowledgeable call center for appointment setting can help you save time, cut costs, and minimize stress. Plus, your business can avoid expenses such as equipment, overhead, setup time, and training, all while enhancing your profits and sales.
Some additional benefits of working with ABC Marketing Services for appointment setting include:
24/7 Service
Focus More Time on Your Business
Correct Difficult Staffing Problems
Communicate with Customers Effectively
Grow Your Company
More
What Industries Benefit from ABC Appointment Setting Services?
Leaders in industries like Automotive & Transportation and Agriculture & Agribusiness find appointment setting services from ABC Marketing Services to be highly effective. Our appointment setting services help improve customer service, generate sales, and provide tech support for businesses such as:
Farm Supply Distributors
Equipment Manufacturers
Organic Farms
Car Dealerships
Trucking & Logistics Companies
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Automotive & Transportation and Agriculture & Agribusiness.
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Business Services & Consulting and Construction & Engineering.
Call Center Company for Help Desk
Outsourcing your help desk allows your customer service department to operate 24 hours a day. Our call center company in Bakersfield, CA can offer tier-1 technical support or serve as backup for your in-house help desk team. Simplify your support process and focus on growing your business, instead of dealing with help desk nightmares.

What Makes ABC Marketing Services the Best Choice for Outsourced Help Desk Services?
If you're worried about the high costs and hassles of Help Desk, look no further than our call center company for help. Help desk services from ABC Marketing Services include:
Some of the most competitive rates and flexible pricing options available, catering to a wide variety of needs, from fully dedicated agents to shared options priced by subscriber, call, or device.
A strong, purpose-driven service attitude. Like we stay ready for action with extensive help desk experience, available from 12/5 to 24/7 through phone, text, email, and live chat.
Secure and redundant call center infrastructure.
Bilingual Spanish/English and Portuguese/English agents, all fully trained with extremely low attrition.
Whether you're looking to integrate chat or email into your Help Desk services or hand over your operations for a fully managed system, ABC Marketing Services can help.
What Industries Benefit from Help Desk Services from ABC Marketing Services?
Leaders in industries like E-Commerce & Retail and Education & E-Learning find outsourced help desk services from ABC Marketing Services to be highly effective. Our help desk services improve customer service, generate sales, and provide support for businesses and organizations like:
Online Learning Platforms
Private Schools
Online Stores
Fashion Brands
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Education & E-Learning E-Commerce and Retail.
Call Center Company for Technical Support
ABC Marketing Services is a call center company known for its tech support - so much so that we offer two different tiers to accommodate our customers.

Standard Tech Support
For Basic Tier 1 Tech Support, our agent collects your customer's information and analyzes it to identify and resolve issues using established procedures. Typically, a Tier 1 agent works under the close supervision of a senior technician from your staff. Sometimes, your tech support needs can be integrated with the PTS offerings listed below, generating revenue for your company.

Premium Tech Support (PTS)
Our all-in-one, customizable Premium Technical Support (PTS) solution offers exceptional tech support for all the connected devices and services used by your customers. There's no requirement for you to create your own offering. This comprehensive solution comes with all the necessary call center resources, software, technology, and operational expertise. You just need to promote your PTS program to your customers.
A few of the reasons why customers choose our tech support services include:
Market-Leading Results
We help your company achieve better customer experiences and higher ROI.
Problem Solving
We help you deliver superior tech support experience via immediate live support and 24/7 problem-solving skills.
Available Customer Protection
Bundle additional services like device protection, Internet security, online backup, and other third-party services as part of a single PTS subscription.
What Industries Benefit from Tech Support Services from ABC Marketing Services?
Leaders in industries like Energy & Utilities and Financial Services & Banking find technical support services from ABC Marketing Services to be highly effective. Our technical support services improve customer service, generate sales, and provide support for businesses and organizations like:
Water & Electric Providers
Solar Energy Firms
Investment Companies
Insurance Firms
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Government & Public Sector and Healthcare & Medical.
Call Center Company for Marketing Research
Marketing research, encompassing social and opinion studies, involves the organized collection of data regarding individuals or organizations through statistical techniques and applied social science methods. This approach provides valuable insights to inform market decisions. As an integral part of any business strategy, having the right research is fundamental for sustaining your company's competitive edge - and ABC Marketing Services can help.
What Sets ABC Marketing Services Apart from Other Research Group Providers?

If business growth is on the menu this year, you've got to make informed decisions, and marketing research is one of the best ways to achieve that goal. Contact ABC Marketing Services to learn more about our marketing research services.
What Industries Benefit from Marketing Research Services from ABC Marketing Services?
Leaders in industries like Hospitality & Travel and IT & Software Development find marketing research services from ABC Marketing Services to be highly effective. Our marketing research services improve customer service, generate sales, and provide support for businesses and organizations like:
Hotels
Travel Agencies
Tech Startups
IT Consulting Firms
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Hospitality & Travel and IT & Software Development.
Call Center Company for Surveys
Conducting outbound market research and distributing customer surveys are excellent ways to gain insights into your consumers, allowing you to enhance your products or services. Relying on trial and error can be costly. Let our call center agents assist you in making informed decisions and assessing adoption rates before launching anything new.
At ABC Marketing Services, we have the capacity to create both small and large-scale surveys. Our clients frequently report the benefits of using surveys. Some of those benefits include:
Surveys hold significant power. By tapping into the insights our call center gathers from consumers, we can assist you in developing new products and services or fine-tuning your existing offerings. Ready to discover how ABC Marketing Services can support your company? Give us a shout. We'll take the time to understand your needs and provide a tailored proposal just for you.
What Industries Benefit from Surveys from ABC Marketing Services?
Leaders in industries like Insurance and Logistics & Supply Chain find surveys from ABC Marketing Services to be highly effective. Our surveys help improve customer service, generate sales, and provide support for businesses and organizations like:
Health Insurance Providers
Auto Insurance Companies
Warehousing Companies
3PL Providers
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Hospitality & Travel and IT & Software Development.
Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services
As a leading call center company in Bakersfield, CA, we know that innovative, custom service is what you need to succeed. That's why, since 1996, ABC Marketing Services has led the way in providing cost-conscious yet effective call center solutions for businesses like yours. From telemarketing and help desk services to lead generation and premium tech support, we can help. We've got the tools and resources to keep your company competitive and your customers happy. Contact us today to learn more about our unique call center services
Latest News in Bakersfield, CA
STRETCH ZONE CELEBRATES GRAND OPENING IN BAKERSFIELD, CA
PR Newswire Wedhttps://finance.yahoo.com/news/stretch-zone-celebrates-grand-opening-203000294.html
Premier Assisted Stretching Franchise Welcomes Newest Location Under Local LeadershipBAKERSFIELD, Calif., April 16, 2025 /PRNewswire/ -- Stretch Zone, the nation's premier assisted-stretching brand featuring a patented strapping system on proprietary tables, is proud to announce the opening of its newest location in Bakersfield, CA. This marks Stretch Zone's 389th location in the United States and is operated by first-time studio owners Nehal Samtani and Mina Rama.Interested in tapping into the emerging wellness industry...
Premier Assisted Stretching Franchise Welcomes Newest Location Under Local Leadership
BAKERSFIELD, Calif., April 16, 2025 /PRNewswire/ -- Stretch Zone, the nation's premier assisted-stretching brand featuring a patented strapping system on proprietary tables, is proud to announce the opening of its newest location in Bakersfield, CA. This marks Stretch Zone's 389th location in the United States and is operated by first-time studio owners Nehal Samtani and Mina Rama.
Interested in tapping into the emerging wellness industry, the business duo decided Stretch Zone would be a great next business venture. Leveraging their past franchise and entrepreneurial experience, Stretch Zone was an easy choice given the simple business model and easy build out. "Introducing this one-of-a-kind concept and service to our community exposes a new side of wellness, and with a growing fitness culture in the Bakersfield area, we know the studio will have significant impact on resident's lives," said Rama. "We have experience in various business ventures together, but what most excites me about Stretch Zone is the aspect of community. Feeling good about the work that we're doing is what drives me every day," says Samtani.
Stretch Zone provides a unique approach to improving mobility, offering customized stretching plans designed to meet the specific needs and goals of each of our members. The opening of this Bakersfield location represents the continued growth of Stretch Zone's presence, bringing this premium wellness service to a vibrant area with a largely active community. "It's great to promote something beneficial to those looking to be more active or move through life with a little more ease. Mina and I love the concept and think it will be popular among the fitness culture here in Bakersfield," shares Nehal.
Stretch Zone is the only nationally accredited stretch franchise, thanks to its patented equipment and proprietary training methodology. The brand uses a science-backed approach to stretching, helping your muscles relax and move more freely for better flexibility and mobility. With a welcoming environment and an open studio layout, Stretch Zone emphasizes a gradual, personalized approach that helps members safely increase their mobility and range of motion over time. With several membership options, there's a plan that suits every lifestyle and price point.
Stretch Zone Bakersfield is located at 12716 Stockdale Highway, Suite 600, Bakersfield, CA, 93314. Operating hours are M-F 8am-8pm, Saturday 8am-1pm, and closed on Sunday. The studio phone number is (661) 205-3992. The first visit is free for any new Stretch Zone member. For more information, visit www.stretchzone.com.
DOGE to close Kern County's Farm Service Agency Office in Bakersfield
Eric J. Dockeryhttps://www.turnto23.com/news/in-your-neighborhood/bakersfield/doge-to-close-kern-countys-farm-service-agency-office
By: Eric J. DockeryBAKERSFIELD, Calif. (KERO) — DOGE is planning on closing the FSA office in Bakersfield and not renewing the lease. Without the office, local farmers will have to travel to other counties for the services they use for their crops.BROADCAST TRANSCRIPT:California is one of the largest agricultural producing states in the country. Recently, DOGE announced that th...
By: Eric J. Dockery
BAKERSFIELD, Calif. (KERO) — DOGE is planning on closing the FSA office in Bakersfield and not renewing the lease. Without the office, local farmers will have to travel to other counties for the services they use for their crops.
BROADCAST TRANSCRIPT:
California is one of the largest agricultural producing states in the country. Recently, DOGE announced that they are discontinuing the lease of the FSA building in Kern County. I'm Eric J. Dockery, your Bakersfield neighborhood reporter. This closure will affect over 3000 residents who produce quality ingredients for every industry nationwide.
According to the United States Trade Representative, in 2023 California produced and exported $24 billion in domestic agricultural products. And according to Valley Ag Voice Kern County alone produced close to 9 billion in domestic agriculture exports. Kern farmers produced 37% of the produce in the U-S in 2023. Half of the farmers in the county use the Farm Service Agency for services to help their crops grow, without those funds, some farmers aren't able to attend to their crops.
Rachel Nettleton Executive Director with the Kern County Farm Bureau said ""They help provide farm loans and emergency relief funds as well. To put it into perspective of the impact that this can have on the producers. In 2022 one of the applications that was available to producers was for relief funds. 70% of those applicants came in person to be serviced and helped with their application. "
With over 50% of the producers using their local FSA Building, if closed they would have to go out of the county to either Visalia or Lancaster which are both at least a hour and a half away to two hours away from their crops or farmland.
Matt Cauzza Kern County Grower said "It's a tough time right now, and I think the FSA develops a lot of these programs that are beneficial and help a lot of the farmers out in times of need. There is a relationship that we have developed with the people that work here. They know are farms and sometimes even better than we do."
Members of the farm service agency are worried because the ending of the lease means they have to start to look for another job or even uprooting their families and having to move to another county. 23ABC reached out to Congressman Vince Fong and David Valadao they responded with the following statements that read in part.
“As we review the operations of federal agencies, I continue to work to maintain critical support for Central Valley families, especially our farmers” said Fong
“I’ve been in regular contact with the administration on the importance of maintaining a local FSA office for our farmers, and will continue to reaffirm how vital this agency is to Bakersfield and the entire Central Valley.” said Valadao
"Our Agriculture community needs as many resources as they can get. There are a lot of issues that are agriculture faces day to day. We need companies that can help provide those resources in order for our farmers to keep their doors open. Its extremely important for the farm services agency to stay open so they are getting the services and resources that they need." said Nettleton
The Kern County Farm Bureau plans to be the voice for those farmers and reach out to legislators directly for their assistance. DOGE plans to terminate the lease by August 2025, unless they find a way to keep the facility open. For 23ABC, I'm Eric J. Dockery, your Bakersfield neighborhood reporter.
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Beloved Jamaican Restaurant in Bakersfield, CA, Calls On Community For Help
Jameelah Mullenhttps://www.yahoo.com/news/beloved-jamaican-restaurant-bakersfield-ca-123000051.html
Barrington’s Jamaican Kitchen, a popular Jamaican restaurant in Bakersfield, California, was forced to close its doors due to financial difficulties. The owner is asking for assistance from the community to reopen this cherished local eatery.Barrington Lewis opened the Jamaican restaurant in 2017. Known for its authentic cuisine and welcoming a...
Barrington’s Jamaican Kitchen, a popular Jamaican restaurant in Bakersfield, California, was forced to close its doors due to financial difficulties. The owner is asking for assistance from the community to reopen this cherished local eatery.
Barrington Lewis opened the Jamaican restaurant in 2017. Known for its authentic cuisine and welcoming atmosphere, the restaurant quickly gained popularity among locals. Lewis mentioned that he began facing financial challenges during the COVID-19 pandemic, which brought capacity constraints and rising inflation. The Jamaica-born native noted that his restaurant did not receive the financial assistance related to COVID that other businesses received during that time.
“I fell short of getting the financial support that the nation was getting, and I didn’t get it because they exhausted the money that they had allotted for small businesses like mine. I was kind of counting on that,” Lewis told the Jamaica Observer.
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Despite a significant rise in supply and operating costs, with some expenses even doubling, Lewis said his priority was to provide affordable food for his customers. Therefore, he was reluctant to raise his prices. The financial strain led him to fall behind on his rent. Although he attempted to establish a repayment plan, his landlord terminated his lease, forcing him to relocate.
He acquired a new building about five minutes from his old location. Lewis planned to reopen there on April 1 but could not due to financial constraints. The business owner says he is facing difficulties obtaining the financial resources required to purchase restaurant equipment, supplies, and a rental deposit. He has launched a GoFundMe to help raise $20,000 to help cover the costs.
The business owner, who provided free food to unhoused people, hopes to reconnect with his customers with whom he has built solid relationships over the years. Lewis has yet to announce a date for the restaurant’s reopening.
RELATED CONTENT: HBCU Track Legend And Jamaican Olympian George Rhoden Dies At 97
Bakersfield, CA – One Injured in Crash at McKee Rd and S Union Ave
Police Accident Reports (888) 657-1460https://localaccidentreports.com/bakersfield-ca-one-injured-in-crash-at-mckee-rd-and-s-union-ave/
Bakersfield, CA (April 25, 2025) – Emergency responders from Bakersfield were called to the scene of a car accident that left one individual injured on Wednesday morning. The incident occurred near the intersection of McKee Rd and South Union Ave at approximately 8:11 a.m., prompting an immediate response from the California Highway Patrol (CHP).First responders, including paramedics, assessed and treated individuals hurt in the crash. At least one person sustained injuries significant enough to warrant hospital transport...
Bakersfield, CA (April 25, 2025) – Emergency responders from Bakersfield were called to the scene of a car accident that left one individual injured on Wednesday morning. The incident occurred near the intersection of McKee Rd and South Union Ave at approximately 8:11 a.m., prompting an immediate response from the California Highway Patrol (CHP).
First responders, including paramedics, assessed and treated individuals hurt in the crash. At least one person sustained injuries significant enough to warrant hospital transport for further medical care. The circumstances surrounding the crash, including how many vehicles were involved and what may have led to the collision, remain under investigation.
Officials worked to secure the scene and restore traffic flow in the area while gathering witness statements and assessing vehicle damage. Emergency crews ensured that the injured party received necessary attention, and any debris or hazards were cleared to maintain road safety.
No further information has been released about the extent of the injuries or the current condition of the hospitalized individual.
We extend our best wishes to the injured person for a full and speedy recovery.
Car Accidents in California
Accidents like the one that occurred Wednesday morning at McKee Rd and South Union Ave are an ongoing concern in Central California communities such as Bakersfield. This specific stretch of road experiences a steady flow of morning traffic, especially during commuting hours, increasing the potential for collisions.
In many similar cases, early-morning crashes can result from factors such as reduced driver alertness, rushing to work or school, or low-angle sunlight impairing visibility. The presence of injuries in this case also reinforces the importance of immediate medical attention following any collision—even when injuries are not immediately apparent.
In California, accident victims often face a cascade of challenges following a crash, from mounting medical bills and missed work to navigating complicated insurance processes. Documenting injuries and preserving evidence early on is key to protecting one's rights and recovery path.
Local authorities and emergency personnel acted swiftly in this case, ensuring the injured individual received the medical support they needed. As the investigation continues, those involved may benefit from guidance on how to move forward—whether through medical, legal, or logistical support channels.
If you or someone you know has been hurt in a crash in the Bakersfield area, you don’t have to handle it alone. At Local Accident Reports, we provide up-to-date information and connect victims with resources that can make a difference. Whether you're looking for medical referrals or help understanding your legal options, we’re here to support you. Reach out today and take that first step toward recovery.
Weather Today in Bakersfield, CA
Weather.comhttps://weather.com/weather/today/l/c8e8f76a6ac1c9e67d074d5cccd36856dd970d445813b813e6570cafee9a10ec
Type at least three characters to start auto complete. Recently searched locations will be displayed if there is no search query. The first option will be automatically selected. Use up and down arrows to change selection. Use escape to clear.Search City or Zip CodeBakersfield, CA53°CloudyDay 59° • Night 48°...
Type at least three characters to start auto complete. Recently searched locations will be displayed if there is no search query. The first option will be automatically selected. Use up and down arrows to change selection. Use escape to clear.Search City or Zip Code
Bakersfield, CA
53°
Cloudy
Day 59° • Night 48°
Watch: Wild Moment Snowboarder Fell Into Watery Hole
Weather Today in Bakersfield, CA
Feels Like51°
6:09 am
7:38 pm
High / Low
59°/48°
Wind
6 mph
Humidity
82%
Dew Point
48°
Pressure
29.90 in
UV Index
3 of 11
Visibility
9 mi
Moon Phase
Waning Crescent
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Service Areas
- Call Center Company in Bakersfield, CA
- The ABC Marketing Services Difference
- Call Center Company for Cold Calling
- Call Center Company for Appointment Setting
- Call Center Company for Outbound Calls
- Call Center Company for Collections
- Call Center Company for Help Desk
- Call Center Company for Technical Support
- Call Center Company for Customer Support
- Call Center Company for Marketing Research
- Call Center Company for Surveys
