Keep Your Company Competitive and Customers Happy with Call Center Services from ABC Marketing Services

Call Center Company in Athens, GA

You don't have to be an all-A student from College of Athens near Athens to know that exceptional customer service and effective communication are more important than ever in today's environment. With a multitude of platforms available for customer engagement, companies and industries of all kinds are feeling compelled to elevate their client support.

In fact, savvy business leaders are exploring ways to cut costs by outsourcing their inbound and outbound voice services, along with the email and chat support that are crucial to daily operations. If your company is ready to enhance customer experience, retain and grow its client base, increase brand visibility, and outpace competitors, consider collaborating with ABC Marketing Services Services to take the next step.

Call Center Company Athens, GA

The ABC Marketing Services Difference

For over 20 years, our call center company in Athens, GA has been providing innovative solutions to help you engage with your markets across the U.S., Canada, and beyond. We've successfully launched hundreds of campaigns for a number of needs, including:

  • HelpHelp Desk
  • CareCustomer Care
  • TechnicalTechnical Support
  • SurveysSurveys
  • SettingAppointment Setting
  • OutboundOutbound Sales
  • LeadLead Generation

We recognize that choosing to partner with a call center for customer care and product support is a significant commitment. We also understand how challenging it can be to transition from another call center provider. That's why, as your trusted partner, we're dedicated to guiding you through this process every step of the way.

When you collaborate with ABC Marketing Services, you gain access to a team of experts who are ready to support your customers as if they were their own. Unlike other call center companies, we offer services that are fully customized to meet the unique needs of your business. Our centers are close to the U.S., in user-friendly destinations in Mexico, Belize, El Salvador, and Brazil, where our pricing is 50% lower than standard rates, and we can handle projects in Spanish, English, Portuguese, and other languages.

The ABC Marketing Athens, GA

What Industries Does ABC Marketing Services Target?

If you own a business, you're probably wondering whether we serve the industry in which you work. We're proud to serve many businesses in a number of different industries, including:

The bottom line? Our key motivator is your success. Let's talk today about your business objectives. Once we understand your business and your goals, we'll help you achieve the results you want with the help of reliable call center pros. Now that you know more about ABC Marketing Services, let's take a deeper dive into the most popular call center services we provide.

Call Center Company for Appointment Setting

Could you imagine booking an appointment at Manor Lake Assisted Living, Memory Care Independent Living Athens in Athens, only for their team to make a mistake and lose the reservation you made? Chances are you'd be mad. The same goes for your company when one of your customers books an appointment, and it's lost or delayed.

We recognize how time-consuming appointment setting can be for your business. That's where ABC Marketing Services comes in. We're one of the top call center companies providing appointment-setting services in the U.S. We specialize in offering customized solutions for businesses aiming to simplify their scheduling and improve customer engagement. Our goal is to help companies like yours stay organized and concentrate on what truly counts—achieving growth and success.

ABC Marketing Customer Care Athens, GA

Why Hire a Call Center Company in Athens, GA for Appointment Setting?

Partnering with a knowledgeable call center for appointment setting can help you save time, cut costs, and minimize stress. Plus, your business can avoid expenses such as equipment, overhead, setup time, and training, all while enhancing your profits and sales.

Some additional benefits of working with ABC Marketing Services for appointment setting include:

  • Care24/7 Service
  • FocusFocus More Time on Your Business
  • CorrectCorrect Difficult Staffing Problems
  • CommunicateCommunicate with Customers Effectively
  • GrowGrow Your Company
  • MoreMore

What Industries Benefit from ABC Appointment Setting Services?

Leaders in industries like Automotive & Transportation and Agriculture & Agribusiness find appointment setting services from ABC Marketing Services to be highly effective. Our appointment setting services help improve customer service, generate sales, and provide tech support for businesses such as:

  • list-startFarm Supply Distributors
  • list-startEquipment Manufacturers
  • list-startOrganic Farms
  • list-startCar Dealerships
  • list-startTrucking & Logistics Companies
  • list-startMore

Call Center Company for Help Desk

Outsourcing your help desk allows your customer service department to operate 24 hours a day. Our call center company in Athens, GA can offer tier-1 technical support or serve as backup for your in-house help desk team. Simplify your support process and focus on growing your business, instead of dealing with help desk nightmares.

ABC Marketing Help Desk Athens, GA

What Makes ABC Marketing Services the Best Choice for Outsourced Help Desk Services?

If you're worried about the high costs and hassles of Help Desk, look no further than our call center company for help. Help desk services from ABC Marketing Services include:

01

Some of the most competitive rates and flexible pricing options available, catering to a wide variety of needs, from fully dedicated agents to shared options priced by subscriber, call, or device.

02

A strong, purpose-driven service attitude. Like we stay ready for action with extensive help desk experience, available from 12/5 to 24/7 through phone, text, email, and live chat.

03

Secure and redundant call center infrastructure.

04

Bilingual Spanish/English and Portuguese/English agents, all fully trained with extremely low attrition.

Whether you're looking to integrate chat or email into your Help Desk services or hand over your operations for a fully managed system, ABC Marketing Services can help.

What Industries Benefit from Help Desk Services from ABC Marketing Services?

Leaders in industries like E-Commerce & Retail and Education & E-Learning find outsourced help desk services from ABC Marketing Services to be highly effective. Our help desk services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startOnline Learning Platforms
  • list-startPrivate Schools
  • list-startOnline Stores
  • list-startFashion Brands
  • list-startMore

Call Center Company for Technical Support

ABC Marketing Services is a call center company known for its tech support - so much so that we offer two different tiers to accommodate our customers.

ABC Marketing Technical Support Athens, GA

Standard Tech Support

For Basic Tier 1 Tech Support, our agent collects your customer's information and analyzes it to identify and resolve issues using established procedures. Typically, a Tier 1 agent works under the close supervision of a senior technician from your staff. Sometimes, your tech support needs can be integrated with the PTS offerings listed below, generating revenue for your company.

ABC Marketing Surveys Athens, GA

Premium Tech Support (PTS)

Our all-in-one, customizable Premium Technical Support (PTS) solution offers exceptional tech support for all the connected devices and services used by your customers. There's no requirement for you to create your own offering. This comprehensive solution comes with all the necessary call center resources, software, technology, and operational expertise. You just need to promote your PTS program to your customers.

A few of the reasons why customers choose our tech support services include:

01

Market-Leading Results

We help your company achieve better customer experiences and higher ROI.

02

Problem Solving

We help you deliver superior tech support experience via immediate live support and 24/7 problem-solving skills.

03

Available Customer Protection

Bundle additional services like device protection, Internet security, online backup, and other third-party services as part of a single PTS subscription.

What Industries Benefit from Tech Support Services from ABC Marketing Services?

Leaders in industries like Energy & Utilities and Financial Services & Banking find technical support services from ABC Marketing Services to be highly effective. Our technical support services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startWater & Electric Providers
  • list-startSolar Energy Firms
  • list-startInvestment Companies
  • list-startInsurance Firms
  • list-startMore

Call Center Company for Marketing Research

Marketing research, encompassing social and opinion studies, involves the organized collection of data regarding individuals or organizations through statistical techniques and applied social science methods. This approach provides valuable insights to inform market decisions. As an integral part of any business strategy, having the right research is fundamental for sustaining your company's competitive edge - and ABC Marketing Services can help.

What Sets ABC Marketing Services Apart from Other Research Group Providers?

ABC Marketing Appointment Setting Athens, GA

If business growth is on the menu this year, you've got to make informed decisions, and marketing research is one of the best ways to achieve that goal. Contact ABC Marketing Services to learn more about our marketing research services.

What Industries Benefit from Marketing Research Services from ABC Marketing Services?

Leaders in industries like Hospitality & Travel and IT & Software Development find marketing research services from ABC Marketing Services to be highly effective. Our marketing research services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHotels
  • list-startTravel Agencies
  • list-startTech Startups
  • list-startIT Consulting Firms
  • list-startMore

Call Center Company for Surveys

Conducting outbound market research and distributing customer surveys are excellent ways to gain insights into your consumers, allowing you to enhance your products or services. Relying on trial and error can be costly. Let our call center agents assist you in making informed decisions and assessing adoption rates before launching anything new.

At ABC Marketing Services, we have the capacity to create both small and large-scale surveys. Our clients frequently report the benefits of using surveys. Some of those benefits include:

Surveys hold significant power. By tapping into the insights our call center gathers from consumers, we can assist you in developing new products and services or fine-tuning your existing offerings. Ready to discover how ABC Marketing Services can support your company? Give us a shout. We'll take the time to understand your needs and provide a tailored proposal just for you.

What Industries Benefit from Surveys from ABC Marketing Services?

Leaders in industries like Insurance and Logistics & Supply Chain find surveys from ABC Marketing Services to be highly effective. Our surveys help improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHealth Insurance Providers
  • list-startAuto Insurance Companies
  • list-startWarehousing Companies
  • list-start3PL Providers

Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services

As a leading call center company in Athens, GA, we know that innovative, custom service is what you need to succeed. That's why, since 1996, ABC Marketing Services has led the way in providing cost-conscious yet effective call center solutions for businesses like yours. From telemarketing and help desk services to lead generation and premium tech support, we can help. We've got the tools and resources to keep your company competitive and your customers happy. Contact us today to learn more about our unique call center services

Latest News in Athens, GA

Bulldogs Set to Host 2025 NCAA Regionals in Athens

ATHENS, Ga. — The No. 1 Georgia women's tennis team is set to host an NCAA Regional with first and second rounds to play this weekend from Friday, May 2 to Saturday, May 3 at the Dan Magill Tennis Complex, the NCAA announced during its 2025 Selection Show on Monday.Top-seeded Georgia will host Florida A&M (11-10, 6-2 SWAC), Iowa (13-10, 7-6 B10) and Georgia Tech (13-11, 6-6 ACC) in Athens where they will face off against the Rattlers in the opening round.The Bulldogs — w...

ATHENS, Ga. — The No. 1 Georgia women's tennis team is set to host an NCAA Regional with first and second rounds to play this weekend from Friday, May 2 to Saturday, May 3 at the Dan Magill Tennis Complex, the NCAA announced during its 2025 Selection Show on Monday.

Top-seeded Georgia will host Florida A&M (11-10, 6-2 SWAC), Iowa (13-10, 7-6 B10) and Georgia Tech (13-11, 6-6 ACC) in Athens where they will face off against the Rattlers in the opening round.

The Bulldogs — who won the 2025 SEC tournament title — received a bid to the NCAA Tournament for the 38th-straight year with an all-time tournament record of 98-35. The 2024 season marks the 14th consecutive year the Bulldogs have earned a host position for the first and second rounds of the tournament. The program has won two NCAA titles, winning its first in 1994 before earning a second in 2000.

Women's Match Schedule (Dan Magill Tennis Complex – Athens, Ga.) Friday, May 2 10 a.m. — Georgia Tech vs. Iowa 1 p.m. — Georgia vs. Florida A&M Saturday, May 3 1 p.m. — Women's Second Round Match

Match 27 - No. 1 Georgia vs Florida A&M (NCAA Regional First Round)Date: Friday, May 2, 2025Time: 1 p.m. ETLocation: Athens, Ga.Site: Dan Magill Tennis ComplexLive Video:https://gado.gs/outdoorlive Tournament Central Page: https://georgiadogs.com/feature/2025wte_ncaa

Up Next Georgia will prepare for its NCAA Regional first round match against Florida A&M on Friday, May 2 at 1 p.m. ET at the Dan Magill Tennis Complex. Tickets will go on sale at 8:30 p.m. ET. General admission tickets are $5 and student tickets at $3.

Keep up with all the latest news and information on the Bulldogs by following UGA Women's Tennis on X @UGAWomensTennis, on Instagram @UGAWomensTennis, and on Facebook @GeorgiaWomensTennis or check out information online at GeorgiaDogs.com.

Athens, GA – Fatal House Fire on Briarcliff Rd

Athens, GA (May 20, 2025) – A tragic early morning house fire on Monday claimed one life in an Athens neighborhood located off West Broad St. The Athens-Clarke County Fire Department responded to the blaze around 2:21 a.m. at 203 Briarcliff Rd, where they encountered a home already engulfed in heavy flames.Upon arrival, firefighters were met with conditions too dangerous to permit an interior attack. Crews instead initiated defensive measures to contain the fire from the exterior.After approximately three hours of ...

Athens, GA (May 20, 2025) – A tragic early morning house fire on Monday claimed one life in an Athens neighborhood located off West Broad St. The Athens-Clarke County Fire Department responded to the blaze around 2:21 a.m. at 203 Briarcliff Rd, where they encountered a home already engulfed in heavy flames.

Upon arrival, firefighters were met with conditions too dangerous to permit an interior attack. Crews instead initiated defensive measures to contain the fire from the exterior.

After approximately three hours of firefighting operations, crews were able to enter the structure and located a body inside the residence. The identity of the deceased had not been confirmed as of Monday afternoon, and the Athens-Clarke County coroner is currently working to determine both the identity and the exact cause of death.

An investigation is underway to establish how the fire started and whether any contributing factors were involved. Further updates are expected as officials continue reviewing the scene and evidence.

Our deepest condolences go out to the loved ones of the individual lost in this tragic incident.

House Fires and Fatal Risk in Georgia Communities

Residential fires, particularly those that erupt during early morning hours, present some of the most dangerous scenarios for occupants. Blazes that occur while individuals are asleep are often more deadly due to delayed detection and limited escape time. The recent fire on Briarcliff Rd is a somber reminder of the need for ongoing fire safety awareness and preparedness in Georgia homes.

In fatal house fire cases, local agencies—including fire marshals and coroners—play crucial roles in piecing together what occurred. Investigations typically examine potential ignition sources, structural issues, and whether functioning smoke alarms were present. The findings can help improve safety measures and prevent future tragedies.

For families impacted by fatal fires, the emotional toll is immense, compounded by sudden loss and uncertainty. Legal and insurance complexities may also follow. Homeowner insurance claims, property loss evaluations, and inquiries into whether negligence contributed to the incident can all arise in the aftermath.

It’s important for all residents to regularly inspect smoke detectors, establish fire escape plans, and ensure that heating appliances and electrical systems are functioning safely. Preventative steps, combined with community awareness, can save lives.

If you or someone you know has experienced a loss in a residential fire, contact Local Accident Reports for support and information.

Canadian sandwich chain with 10 types of grilled cheese is coming to Athens: What is Meltwich?

Meltwich, a Canadian gourmet grilled cheese and comfort food chain, is coming to ...

Meltwich, a Canadian gourmet grilled cheese and comfort food chain, is coming to Athens.

The fast-casual restaurant has signed a lease at Rambler Athens, a mixed-use development near the University of Georgia.

The 1,606-square-foot restaurant, located at 558 West Broad St., is expected to open this fall, according to Atlas Real Estate Advisors.

Rambler Athens with over 700 residents, is conveniently located near downtown Athens and the UGA campus. The addition of Meltwich enhances the already vibrant retail scene.

Georgia Meltwich locations

Along with Athens, Georgia will have another location coming soon in Tucker, at 4349 Lawrenceville Hwy.

Where is Meltwich based?

This chain was founded in Canada in 2015. The chain plans to open 20 locations across the U.S. by the end of 2025.

Meltwich menu

This spot serves 10 varieties of grilled cheeses, along with burgers, Phillies, Hot Mess Fries, and even alcoholic beverages.

Here are some of the famous grill cheeses:

For more information, visit htmeltwich.com/us.

Vanessa Countryman is the Trending Topics Reporter for the the Deep South Connect Team Georgia. Email her at Vcountryman@gannett.com.

Georgia's next great EDGE is just down the road from Athens

Kirby Smart has made one thing clear throughout his tenure at Georgia, he is not afraid to target the best recruits in the country. Earning commitments from those players is easier said than done, but Smart and his staff have proven they know how to get the job done after signing top two ...

Kirby Smart has made one thing clear throughout his tenure at Georgia, he is not afraid to target the best recruits in the country. Earning commitments from those players is easier said than done, but Smart and his staff have proven they know how to get the job done after signing top two recruiting classes each of the last three years.

One way that the Bulldogs have been able to dominate recruiting is by prioritizing the players from the state of Georgia. Thankfully for Georgia, the Peach State tends to be home to some of the best players in the country in nearly every recruiting class.

The best player in the 2026 class from Georgia is linebacker Tyler Atkinson, and as one would expect Georgia is in full pursuit. Atkinson's recruitment is beginning to get a little dicey, but the Bulldogs still sit in a great spot with the nation's No. 1 linebacker.

So as things unfold with Atkinson, it's important for Smart to continue working on the best players in the country in the 2027 class. Thankfully for Georgia, the best player in the 2027 recruiting class just so happens to be from Georgia as well.

5-star LaDamion Guyton could be the next great Bulldog

EDGE LaDamion Guyton is the No. 1 overall player in the 2027 recruiting class, according to On3. Guyton is from Savannah, GA which is about a four hour drive from Athens, but there are a lot of reasons to be excited whenever the best player in the country is from Georgia.

Guyton obviously has a long way to go in his recruitment, but Georgia sits in a very good spot right now. According to On3, the Bulldogs are the leader for Guyton as they are given a 45.3 percent chance to win this recruitment. Not too far behind UGA is South Carolina and Alabama, who are the only other teams with a realistic change in On3's eyes to win this battle.

Georgia's focus will remain on the 2026 class, but Guyton is someone Georgia fans should get familiar with in a hurry because the Bulldogs undoubtedly will be a major player in his recruitment.

Home/Georgia Football Recruiting

Welcome to the Water Conservation Office

Our Water Conservation Office Earns National Recognition from the U.S. Environmental Protection AgencyThe U.S. Environmental Protection Agency (EPA) has recognized the Athens-Clarke County Public Utilities Department with a 2024 WaterSense Sustained Excellence Award for promoting WaterSense and water efficiency in 2023. The award marks the eighth consecutive year the Public Utilities Department has earned national recognition as a Sustaine...

Our Water Conservation Office Earns National Recognition from the U.S. Environmental Protection Agency

The U.S. Environmental Protection Agency (EPA) has recognized the Athens-Clarke County Public Utilities Department with a 2024 WaterSense Sustained Excellence Award for promoting WaterSense and water efficiency in 2023. The award marks the eighth consecutive year the Public Utilities Department has earned national recognition as a Sustained Excellence recipient. Thank you, Athens, for all you do to use our community water efficiently.

Our Mission

Provide the necessary resources to promote a water-efficient lifestyle through education, collaboration, and action to sustain our water resources and elevate the value of water in Athens-Clarke County.

Our Vision

Inspire a desire to protect our water by promoting a culture within Athens-Clarke County that values our waters and water services, thus ensuring a lifetime supply for today and future generations.

Our Values

The Water Conservation Office

Athens-Clarke County hopes to increase the life span of its water system facilities beyond 2050 with an aggressive Water Conservation Program. This effort can help control costs and minimize rate increases as our community continues to grow and change.

The Water Conservation Office (WCO) promotes a culture of conservation by:

Water System Efficiency

The Athens-Clarke County Public Utilities Department recognizes that water efficiency starts with us. We conduct an annual water loss audit and perform acoustic leak detection to improve the efficiency of our water distribution system to keep operating costs down and preserve our precious water resources.

Outreach and Education

The Water Conservation Office plans and implements a variety of educational programs to promote water efficiency. In 2020, the WCO reached over 2,300 children and adults despite the limitations created by the pandemic. They earned the EPA's WaterSense Sustained Excellence Award in 2021 for the fifth consecutive year.

Want More?

Learn more about available Water Conservation Programs or contact the Water Conservation Office at savewater@accgov.com, 706-613-3729.

Water Conservation Resources

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Service Areas

ABC Marketing Outbound Sales Athens, GA