Keep Your Company Competitive and Customers Happy with Call Center Services from ABC Marketing Services

Call Center Company in Ann Arbor, MI

You don't have to be an all-A student from University of Michigan near Ann Arbor to know that exceptional customer service and effective communication are more important than ever in today's environment. With a multitude of platforms available for customer engagement, companies and industries of all kinds are feeling compelled to elevate their client support.

In fact, savvy business leaders are exploring ways to cut costs by outsourcing their inbound and outbound voice services, along with the email and chat support that are crucial to daily operations. If your company is ready to enhance customer experience, retain and grow its client base, increase brand visibility, and outpace competitors, consider collaborating with ABC Marketing Services Services to take the next step.

Call Center Company Ann Arbor, MI

The ABC Marketing Services Difference

For over 20 years, our call center company in Ann Arbor, MI has been providing innovative solutions to help you engage with your markets across the U.S., Canada, and beyond. We've successfully launched hundreds of campaigns for a number of needs, including:

  • HelpHelp Desk
  • CareCustomer Care
  • TechnicalTechnical Support
  • SurveysSurveys
  • SettingAppointment Setting
  • OutboundOutbound Sales
  • LeadLead Generation

We recognize that choosing to partner with a call center for customer care and product support is a significant commitment. We also understand how challenging it can be to transition from another call center provider. That's why, as your trusted partner, we're dedicated to guiding you through this process every step of the way.

When you collaborate with ABC Marketing Services, you gain access to a team of experts who are ready to support your customers as if they were their own. Unlike other call center companies, we offer services that are fully customized to meet the unique needs of your business. Our centers are close to the U.S., in user-friendly destinations in Mexico, Belize, El Salvador, and Brazil, where our pricing is 50% lower than standard rates, and we can handle projects in Spanish, English, Portuguese, and other languages.

The ABC Marketing Ann Arbor, MI

What Industries Does ABC Marketing Services Target?

If you own a business, you're probably wondering whether we serve the industry in which you work. We're proud to serve many businesses in a number of different industries, including:

The bottom line? Our key motivator is your success. Let's talk today about your business objectives. Once we understand your business and your goals, we'll help you achieve the results you want with the help of reliable call center pros. Now that you know more about ABC Marketing Services, let's take a deeper dive into the most popular call center services we provide.

Call Center Company for Appointment Setting

Could you imagine booking an appointment at Hillside Terrace Senior Living in Ann Arbor, only for their team to make a mistake and lose the reservation you made? Chances are you'd be mad. The same goes for your company when one of your customers books an appointment, and it's lost or delayed.

We recognize how time-consuming appointment setting can be for your business. That's where ABC Marketing Services comes in. We're one of the top call center companies providing appointment-setting services in the U.S. We specialize in offering customized solutions for businesses aiming to simplify their scheduling and improve customer engagement. Our goal is to help companies like yours stay organized and concentrate on what truly counts—achieving growth and success.

ABC Marketing Customer Care Ann Arbor, MI

Why Hire a Call Center Company in Ann Arbor, MI for Appointment Setting?

Partnering with a knowledgeable call center for appointment setting can help you save time, cut costs, and minimize stress. Plus, your business can avoid expenses such as equipment, overhead, setup time, and training, all while enhancing your profits and sales.

Some additional benefits of working with ABC Marketing Services for appointment setting include:

  • Care24/7 Service
  • FocusFocus More Time on Your Business
  • CorrectCorrect Difficult Staffing Problems
  • CommunicateCommunicate with Customers Effectively
  • GrowGrow Your Company
  • MoreMore

What Industries Benefit from ABC Appointment Setting Services?

Leaders in industries like Automotive & Transportation and Agriculture & Agribusiness find appointment setting services from ABC Marketing Services to be highly effective. Our appointment setting services help improve customer service, generate sales, and provide tech support for businesses such as:

  • list-startFarm Supply Distributors
  • list-startEquipment Manufacturers
  • list-startOrganic Farms
  • list-startCar Dealerships
  • list-startTrucking & Logistics Companies
  • list-startMore

Call Center Company for Help Desk

Outsourcing your help desk allows your customer service department to operate 24 hours a day. Our call center company in Ann Arbor, MI can offer tier-1 technical support or serve as backup for your in-house help desk team. Simplify your support process and focus on growing your business, instead of dealing with help desk nightmares.

ABC Marketing Help Desk Ann Arbor, MI

What Makes ABC Marketing Services the Best Choice for Outsourced Help Desk Services?

If you're worried about the high costs and hassles of Help Desk, look no further than our call center company for help. Help desk services from ABC Marketing Services include:

01

Some of the most competitive rates and flexible pricing options available, catering to a wide variety of needs, from fully dedicated agents to shared options priced by subscriber, call, or device.

02

A strong, purpose-driven service attitude. Like we stay ready for action with extensive help desk experience, available from 12/5 to 24/7 through phone, text, email, and live chat.

03

Secure and redundant call center infrastructure.

04

Bilingual Spanish/English and Portuguese/English agents, all fully trained with extremely low attrition.

Whether you're looking to integrate chat or email into your Help Desk services or hand over your operations for a fully managed system, ABC Marketing Services can help.

What Industries Benefit from Help Desk Services from ABC Marketing Services?

Leaders in industries like E-Commerce & Retail and Education & E-Learning find outsourced help desk services from ABC Marketing Services to be highly effective. Our help desk services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startOnline Learning Platforms
  • list-startPrivate Schools
  • list-startOnline Stores
  • list-startFashion Brands
  • list-startMore

Call Center Company for Technical Support

ABC Marketing Services is a call center company known for its tech support - so much so that we offer two different tiers to accommodate our customers.

ABC Marketing Technical Support Ann Arbor, MI

Standard Tech Support

For Basic Tier 1 Tech Support, our agent collects your customer's information and analyzes it to identify and resolve issues using established procedures. Typically, a Tier 1 agent works under the close supervision of a senior technician from your staff. Sometimes, your tech support needs can be integrated with the PTS offerings listed below, generating revenue for your company.

ABC Marketing Surveys Ann Arbor, MI

Premium Tech Support (PTS)

Our all-in-one, customizable Premium Technical Support (PTS) solution offers exceptional tech support for all the connected devices and services used by your customers. There's no requirement for you to create your own offering. This comprehensive solution comes with all the necessary call center resources, software, technology, and operational expertise. You just need to promote your PTS program to your customers.

A few of the reasons why customers choose our tech support services include:

01

Market-Leading Results

We help your company achieve better customer experiences and higher ROI.

02

Problem Solving

We help you deliver superior tech support experience via immediate live support and 24/7 problem-solving skills.

03

Available Customer Protection

Bundle additional services like device protection, Internet security, online backup, and other third-party services as part of a single PTS subscription.

What Industries Benefit from Tech Support Services from ABC Marketing Services?

Leaders in industries like Energy & Utilities and Financial Services & Banking find technical support services from ABC Marketing Services to be highly effective. Our technical support services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startWater & Electric Providers
  • list-startSolar Energy Firms
  • list-startInvestment Companies
  • list-startInsurance Firms
  • list-startMore

Call Center Company for Marketing Research

Marketing research, encompassing social and opinion studies, involves the organized collection of data regarding individuals or organizations through statistical techniques and applied social science methods. This approach provides valuable insights to inform market decisions. As an integral part of any business strategy, having the right research is fundamental for sustaining your company's competitive edge - and ABC Marketing Services can help.

What Sets ABC Marketing Services Apart from Other Research Group Providers?

ABC Marketing Appointment Setting Ann Arbor, MI

If business growth is on the menu this year, you've got to make informed decisions, and marketing research is one of the best ways to achieve that goal. Contact ABC Marketing Services to learn more about our marketing research services.

What Industries Benefit from Marketing Research Services from ABC Marketing Services?

Leaders in industries like Hospitality & Travel and IT & Software Development find marketing research services from ABC Marketing Services to be highly effective. Our marketing research services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHotels
  • list-startTravel Agencies
  • list-startTech Startups
  • list-startIT Consulting Firms
  • list-startMore

Call Center Company for Surveys

Conducting outbound market research and distributing customer surveys are excellent ways to gain insights into your consumers, allowing you to enhance your products or services. Relying on trial and error can be costly. Let our call center agents assist you in making informed decisions and assessing adoption rates before launching anything new.

At ABC Marketing Services, we have the capacity to create both small and large-scale surveys. Our clients frequently report the benefits of using surveys. Some of those benefits include:

Surveys hold significant power. By tapping into the insights our call center gathers from consumers, we can assist you in developing new products and services or fine-tuning your existing offerings. Ready to discover how ABC Marketing Services can support your company? Give us a shout. We'll take the time to understand your needs and provide a tailored proposal just for you.

What Industries Benefit from Surveys from ABC Marketing Services?

Leaders in industries like Insurance and Logistics & Supply Chain find surveys from ABC Marketing Services to be highly effective. Our surveys help improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHealth Insurance Providers
  • list-startAuto Insurance Companies
  • list-startWarehousing Companies
  • list-start3PL Providers

Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services

As a leading call center company in Ann Arbor, MI, we know that innovative, custom service is what you need to succeed. That's why, since 1996, ABC Marketing Services has led the way in providing cost-conscious yet effective call center solutions for businesses like yours. From telemarketing and help desk services to lead generation and premium tech support, we can help. We've got the tools and resources to keep your company competitive and your customers happy. Contact us today to learn more about our unique call center services

Latest News in Ann Arbor, MI

Michigan football aims to flip Georgia's 2026 wide receiver during Ann Arbor visit

Michigan football already has one commitment in 2026 from a high school north of Atlanta who appeared to prefer an SEC school. Now the Wolverines are working on snagging another from just nine miles away from the other.It was something of a shock when the maize and blue were able to get a pledge from lifelong Alabama fan, f...

Michigan football already has one commitment in 2026 from a high school north of Atlanta who appeared to prefer an SEC school. Now the Wolverines are working on snagging another from just nine miles away from the other.

It was something of a shock when the maize and blue were able to get a pledge from lifelong Alabama fan, four-star interior offensive lineman Bear McWhorter. McWhorter hails from White (Ga.) Cass, which is just nine miles from Cartersville -- the high school that produced Clemson standout Trevor Lawrence. Years removed from Lawrence's tenure, there's a four-star wide receiver committed to another SEC school that the Wolverines are working hard to flip.

Georgia-committed wideout set to visit Ann Arbor

Michigan is set to host official visitors for the annual spring-summer slate beginning on Friday, and On3's Ethan McDowell confirmed that the maize and blue are pulling something of a coup. 6-foot-1, 183-pound wide receiver Brady Marchese, from the aforementioned Cartersville, has been committed to Georgia since March, but it appears that he'll be on campus in Ann Arbor this weekend, starting on Saturday.

Marchese is rated highest by ESPN, which has him as the No. 62 player in the country and eighth-best wide receiver and player from the state of Georgia. He also plans to visit the Bulldogs and Florida officially.

Seeking wideouts in 2026

Michigan football already has one wide receiver committed in 2026 in Dallas (Tx.) Parish Episcopal three-star Jaylen Pile, who has been pledged to the Wolverines since fall 2024. But the maize and blue are targeting multiple other big names, with Miami (Fla.) Northwestern five-star Calvin Russell being the biggest target, but the maize and blue are also in a good spot with Chesapeake (Va.) Oscar Smith four-star Travis Johnson, Mansfield (Tx.) four-star Zion Robinson, and Rochester (N.Y.) James Monroe four-star Messiah Hampton.

The Wolverines excelled at flipping targets last cycle -- particularly within the SEC -- with Bryce Underwood coming from LSU, Shamari Earls coming from Georgia, Nate Marshall coming from Auburn, and Ty Haywood coming from Alabama.

Long term, Ann Arbor event closures: Washtenaw road work for May 30

WASHTENAW COUNTY, MI — Ann Arbor drivers can expect a number of traffic interruptions from special events this weekend.The Dexter-Ann Arbor run special event will shut down road throughout the city early Saturday, May 31. Streets will also close 7 a.m. to 12:30 p.m. Sunday, June 1.The “Taste of Ann Arbor” event will also close portions of South Main Street and Liberty Street 6 a.m. Sunday, June 1 until 6 a.m. Monday, June 2.There will also be longer term ...

WASHTENAW COUNTY, MI — Ann Arbor drivers can expect a number of traffic interruptions from special events this weekend.

The Dexter-Ann Arbor run special event will shut down road throughout the city early Saturday, May 31. Streets will also close 7 a.m. to 12:30 p.m. Sunday, June 1.

The “Taste of Ann Arbor” event will also close portions of South Main Street and Liberty Street 6 a.m. Sunday, June 1 until 6 a.m. Monday, June 2.

There will also be longer term closures for restaurant and retail use starting this weekend through September, including parts of Main Street, West Liberty Street, East Liberty Street and West Washington Street.

Here’s a round-up of other traffic restrictions and road work affecting commute times and travel across the county for Friday, May 30, and the week ahead.

ANN ARBOR

Jackson Avenue: The ramp to westbound I-94 will shut down nightly from 10 p.m. to 5 a.m. starting Sunday, June 1 until Friday, June 6 for construction.

Nixon Road: The road is closed between Huron Parkway and Bluett Drive to accommodate the installation of roundabouts, pavement removal and replacement, public utility work, associated sidewalk, sidewalk ramp and crosswalk improvements. It will reopen 5 p.m. Friday, Aug. 22.

Detroit Street: The street is closed between East Kingsley and Broadway streets until 5 p.m. Friday, May 30 while storm and sewer installation is underway.

South Division Street: The road will close between Cross and Hill streets for conduit work from 7 a.m. Monday, June 2 until 5 p.m. Friday, June 6.

Jackson Avenue: There are lane closures between Maple Road and East Huron Street and between Revena Boulevard and Seventh Street through 3 p.m. Monday, June 30 while new ramps and median islands are installed.

Miller & Newport roads: The intersection is closed through Saturday, May 31 while crews install water main, stormwater drains, road curbs and pavement for the Miller Avenue Rehabilitation project.

Miller Road from Newport Road to Seventh Street is also closed until July 7.

State Street: North of South University Avenue and south of East William Street, the street is closed until Friday, July 11 for pavement removal and replacement, utility work, associated sidewalk, sidewalk ramp and crosswalk improvements.

South Fifth Avenue: The road is closed between East William and Packard streets as well as Packard to East Madision streets through 7 a.m. Monday, June 16 for underground utility work.

Pauline Boulevard: The road between Seventh and Main streets is closed until the end of July while a new water main is installed.

South Division Street: Between Hill Street and Hoover Avenue, the street is closed until 7 p.m. Friday, Aug. 8 while University of Michigan’s South Fifth Housing and Dining project installs utility service leads and water main.

Church Street: The northbound lane between Willard and Hill streets is closed for almost two years for the construction of a high-rise apartment building. The lane will reopen April 1, 2027.

South Fifth Avenue: A lane is close from East Huron to East Washington streets until Friday, Oct. 31.

East Medical Center Drive Bridge: Traffic is shifted to the east side for the third phase of the rehabilitation and widening project through Friday, June. 20.

One vehicle lane in each direction on the bridge will remain open throughout the project duration. Other restrictions include the following.

Special event closures

The following streets will be closed for the Dexter-Ann Arbor run special event Saturday, May 31.

These streets will also close for the Dexter-Ann Arbor run 7 a.m. to 12:30 p.m. Sunday, June 1.

The Taste of Ann Arbor event will close the following streets 6 a.m. Sunday, June 1 until 6 a.m. Monday, June 2.

The following streets will be closed as part of the downtown closures for restaurant and retail use Thursdays at 4 p.m. through Mondays at 6 a.m. from Sunday June 1 through the end of September.

OTHER WASHTENAW COUNTY PROJECTS

Ann Arbor Township - M-14: The eastbound ramp to eastbound M-14 and southbound U.S. 23 is closed for construction until June 2.

Ann Arbor Township - U.S. 23: Two lanes will close on southbound U.S. 23 from M-14 to Pontiac Trail for construction nightly 8 p.m. to 5 a.m. starting May 30 until June 1.

Superior Township - M-14: A westbound lane will close at Vorhies Road for maintenance from 9 a.m. to 3 p.m. June 2.

The shoulder will also close at Curtis Road 9 a.m. to 3 p.m. from June 3 to June 6.

Milan - U.S. 23: A southbound lane is closed from Willow to Milan Oakville roads for construction until May 31.

Scio Township - I-94: Westbound I-94 from M-14 to Zeeb Road will shut down nightly from 10 p.m. to 5 a.m. starting June 1 until June 6 for construction.

Scio Township - M-14: Westbound M-14 from Maple Road to I-94 will shut down nightly from 10 p.m. to 5 a.m. starting June 1 until June 6 for construction.

Saline - Michigan Avenue: The road will close in both directions from Mills Road to Maple Street for a special event from 9:30 a.m. to 12 p.m.

Ann Arbor Township - Joy Road: The road is closed in both directions at U.S. 23 until Oct. 5 for construction.

Ann Arbor Township - U.S. 23: The shoulder from 8 Mile at the northern border of Washtenaw County to the Ohio State Line is closed for construction until Nov. 15.

Ann Arbor Township - Pontiac Trail: The bridge is closed in both directions at M-14 and U.S. 23 through 7 a.m. June 6.

Augusta Township - Arkona Road: The road is closed during the day for limestone resurfacing between Goodling and Hitchingham roads daily until June 2.

Dexter Township - Fox Ridge Subdivision: There will be intermittent lane restrictions for a crack seal June 2 and June 3.

Lyndon, Sylvan townships - M-52 & Werkner Road roundabout: There will be intermittent lane restrictions for traffic signal work from June 6 until June 13.

Northfield Township - North Territorial Road: There will be intermittent lane restrictions between U.S. 23 and Dixboro Road the week of June 2 for a chipseal.

Northfield Township - Joy Road: The Joy Road bridge over U.S. 23 is closed through Nov. 15 while crews complete a partial demolition of the overpass that was severely damaged when a semitrailer hit it.

Pittsfield Township - Platt Road: There are intermittent lane closures between Textile and Morgan roads through June 2025 for permit work.

Pittsfield Township - Morgan Road: There are intermittent lane closures Carpenter Road and Michigan Avenue throughout June for road construction.

Pittsfield, Ypsilanti townships - Packard Road: There will be intermittent lane restrictions from U.S. 23 to Cross Street through October.

Salem Township - 8 Mile Road: There will be intermittent lane restrictions between Pontiac Trail and Currie Road the week of June 2 for a chipseal.

Salem Township - Pontiac Trail: There will be intermittent lane restrictions between 7 Mile and 8 Mile roads June 3 and June 4 for a chipseal.

Scio Township - Lakeview Drive: There will be intermittent lane restrictions from Liberty Road to its end until June 2 for forestry work.

Scio Township - Parkridge Drive: There will be intermittent lane restrictions between North Wagner Road and Laurentide Drive from June 3 to June 6 for forestry work.

Scio Township - Railroad Street: There will be intermittent lane restrictions between West Delhi and East Delhi roads from June 6 to June 9 for forestry work.

Scio Township - East Pineview Drive: There will be intermittent lane restrictions between Huron River Drive and West Pineview Drive June 9 and June 10 for forestry work.

Scio Township - West Pineview Drive: There will be intermittent lane restrictions between East Pineview Drive and East Pineview Drive from June 10 to June 12.

Scio Township - Staebler and Park roads: The intersection is closed through June 13 for culvert installation and road paving. A detour map is available online.

Superior Township - Geddes Road: There will be intermittent lane restrictions between the Ann Arbor Township line and the Wayne County line until June 2 for a chipseal.

There will also be intermittent lane closures between Andover Drive and Wexford Drive from June 2 to Aug. 25 for non-motorized pathway construction.

Superior Township - Warren Road: The road between Vorhies and Curtis roads will close daily through May 30 for pavement repairs.

Superior Township - Prospect Road: There are intermittent lane restrictions between Plymouth and Geddes roads until June 2 for a chipseal.

Webster Township - Walsh Road: The road will close daily between Mast and Scully roads from June 3 to June 9 for limestone resurfacing.

It will also close between Scully and Merrill roads from June 9 to June 12 for limestone resurfacing.

Augusta, Ypsilanti townships - Bemis Road: The road is closed between Stoney Creek Road and Hitchingham Road through Aug. 23.

York Township - Milkey Road: There will be intermittent lane restrictions between Saline-Milan Road to the end of the pavement on June 2 for a crackseal.

York Township - Judd Road: There will be intermittent lane restrictions between Warner and Platt roads on June 2 for a crackseal.

An updated list of Ann Arbor city street closures, the weekly Washtenaw County Road Commission schedule and the MDOT road closure map are all available online.

Play Trivia, Learn to Sew some of the fun during Ann Arbor’s week of sustainability

ANN ARBOR, MI - This Sunday marks the start of the City of Ann Arbor’s 5th Annual A2Zero week. It’s a week filled with events to celebrate Ann Arbor’s movement toward carbon neutrality by 2030.The mission may be serious, but the week itself is filled with fun...

ANN ARBOR, MI - This Sunday marks the start of the City of Ann Arbor’s 5th Annual A2Zero week. It’s a week filled with events to celebrate Ann Arbor’s movement toward carbon neutrality by 2030.

The mission may be serious, but the week itself is filled with fun.

This year’s A2Zero celebration features over 30 events from Sunday, June 1 to Saturday, June 7. They offer opportunities to help out the community, have fun and eat good food.

City Council member Jenn Cornell said it is also a good opportunity to give feedback to the Ann Arbor City Council members.

“To me it’s a great opportunity to not only bring community together to celebrate what we’re doing to meet our sustainability goals, but also to receive input in a more casual setting around what has the most impact and value to people’s families and their lives individually,” Cornell said.

A2Zero Week is a celebration, said Ann Arbor Sustainability Director Melissa Stults.

“When we adopted A2Zero in June of 2020, we made a decision that we needed to really celebrate that adoption, because it was, at the time, the most aggressive climate plan in the country,” Stults said.

In the last five years, Ann Arbor has, among other things, scaled solar energy, launched a sustainable energy utility, and worked toward sustainable food goals, Stults said.

“We’re celebrating things, big and small,” said Stults. “I don’t think there’s a thing we’re doing that we’re not proud of.”

What events to check out

Stults said the city intentionally picked a variety of events to make the festivities accessible to a wide range of people, no matter where they are in their climate journey. Stults expects the activities to reach thousands of Ann Arbor residents, with Taste of Ann Arbor being predicted to reach 15,000 residents on its own.

A calendar of events can be found on the City of Ann Arbor website, and on the A2Zero events page.

Ward Parties

Each of Ann Arbor’s five wards is hosting a park party.

One is scheduled for each day Tuesday through Saturday, with activities including a neighborhood clothing swap, and plant-based treats.

This is also a good place for community members to talk with the Ann Arbor City Council. The first A2Zero Party is from 4 to 7:30 p.m. Tuesday, June 3 at Glacier Highlands Park, 3600 Larchmont Drive.

Tiny Tails Toddler Time

Tiny Lions Lounge, 5245 Jackson Road, is offering toddlers ages 2 to 5 free admission with code A2ZERO. Toddlers will be entertained with stories, crafts and cats.

AFC Ann Arbor Home Game

The AFC Ann Arbor’s men’s team is unveiling their new sustainable jerseys and merch in their match against Kalamazoo on Sunday, June 1. The game is from 3 to 5 p.m. at Pioneer High School.

Board game night

Bløm Meadworks, 100 S. 4th Ave., is hosting a board game night from 5 to 10 p.m. on Wednesday, June 4 with climate and environment-related board games.

Climate Trivia

From 7 to 8:30 p.m. on Thursday, June 5, Argus Farm Stop, 1200 Packard Road, is hosting Climate trivia. The event is free, but seating is limited.

Big George’s Rooftop party

Big George’s Home Appliance Mart is hosting a rooftop gathering with drinks and treats from 5:30 to 7:30 p.m. on Wednesday, June 4 at 2023 W. Stadium Blvd.

Indigo Vat Dye Class

From 9:30 to 11:30 a.m. Sunday, June 1, The Michigan Dyer is teaching an indigo vat dye class at The Getup Vintage, 210 S. 4th Ave. Registration costs $50. Attendees may bring two pieces of clothing or textiles.

Creative Reuse Mending Workshop

From 4:30 to 6:30 p.m. on Wednesday, June 4, SCRAP, 4567 Washtenaw Ave., is hosting a free mending clinic, where residents will learn basic mending techniques.

Community Cleanup

On Saturday, June 7, OSI and The Cleanup Club are heading a Community Cleanup at Gallup Park from 10 a.m. to noon.

A2Zero week will also have a passport to fun, which offers residents a chance to be entered into a drawing for sustainable prizes if they stop into local businesses and learn about their sustainable activities.

This celebration gives Ann Arbor residents a chance to celebrate the work they have done, when at times it can feel overwhelming, said Schultz. Additionally, Stults said it can show people how they can be a part of the movement and turn it into something extraordinary.

“You never know when you’re going to hit a tipping point, and the next person could be the one that tips the scale to really transformative climate action,” said Stults.

$2.7M purchase of electric buses rolls on for Ann Arbor Public Schools

ANN ARBOR, MI – Ann Arbor Public Schools is renewing the push to overhaul its transportation fleet with the purchase of six electric buses in the coming months — and the chargers to keep them going.The district’s school board is poised to give the final approval in the coming weeks for four new SK-77 EV passenger buses, as well as two others with a flat floor lift to improve accessibility.The purchases appeared before board members for a first reading during their May 21 regular meeting. At just over $450,000 ...

ANN ARBOR, MI – Ann Arbor Public Schools is renewing the push to overhaul its transportation fleet with the purchase of six electric buses in the coming months — and the chargers to keep them going.

The district’s school board is poised to give the final approval in the coming weeks for four new SK-77 EV passenger buses, as well as two others with a flat floor lift to improve accessibility.

The purchases appeared before board members for a first reading during their May 21 regular meeting. At just over $450,000 a bus, the total $2.7 million purchase will be offset with a $2.1 million state grant.

The rest, according to AAPS officials, will come from bond and sinking fund money.

Read more: These Ann Arbor seniors earned $76K in scholarships for college next fall

“The grant that was offered as a 70 to 90% total cost grant,” Jason Bing, the district’s director of capital programs, said during a bond committee meeting earlier May 21.

“Four of these buses are (general education) buses that will replace retiring (general education) buses, he said, “and two of the buses in this case have special accessibility features for our students that have mobility issues. So, they’re new in our fleet.”

Ann Arbor schools has over 130 buses in its fleet overall.

Officials have said the district aimed to integrate EVs into its purchasing program as part of its long-term goal to eliminate scope 1 emissions, which include fossil fuel consumption in transportation and in school buildings, by 2035.

The Ann Arbor School Board originally OK’d purchasing four EV passenger buses in 2024.

However, in last week’s bond meeting, board Treasurer Don Wilkerson said “part of our delay on the original purchase was for infrastructure requirements.”

To help accommodate the EV’s infrastructure needs, the district also put the purchase of three electric vehicle charging stations before the board May 21.

Both buying the buses and the stations were on the regular meeting’s agenda for first briefing and will come back before the board in June.

The InCharge Energy stations, including a 10% contingency, will cost $201,295.

Stephanie Corona, a project executive for Gilbane Building Co., which works with the district on its bond projects and purchases, said the chargers will be added to the district’s transportation south lot.

Read more: Ann Arbor school is making driver’s ed accessible to students with autism, ADHD

There are two lots near the Durham Transportation Services location off Boardwalk Drive.

“We already have EV charging stations in the north lot,” Corona said. “Those are taking care of the buses that were previously purchased.”

According to the new district, the new buses were expected to be delivered during the 2026 fiscal year.

The Ann Arbor School Board next meets on Wednesday, June 11, at the Earheart Road building.

If you would like more reporting like this delivered free to your inbox, click here and signup for our weekly newsletter: Michigan Schools.

Michigan, Villanova reportedly finalizing home-and-home series beginning with 2025-26 game in Ann Arbor

Michigan Wolverines basketball is finalizing an agreement to begin a home-and-home series with Villanova, according to a report from CBS Sports’ Jon Rothstein. The first meeting will take place at Crisler Center in Ann Arbor in 2025-26 and the return game at Villanova in 2026-27.The dates for both games ar...

Michigan Wolverines basketball is finalizing an agreement to begin a home-and-home series with Villanova, according to a report from CBS Sports’ Jon Rothstein. The first meeting will take place at Crisler Center in Ann Arbor in 2025-26 and the return game at Villanova in 2026-27.

The dates for both games are to be determined.

The Wolverines posted a 13-3 record at Crisler Center last season, the first year under head coach Dusty May.

Michigan is 1-3 all time against Villanova, with the last meeting coming in the 2022 Sweet 16, a 63-55 Wildcat win in San Antonio.

The most notable matchup was the 2018 national championship game, with Villanova beating Michigan 79-62. The Wolverines have made two title games since 2013, while Villanova won two of three national championships from 2016-18.

Michigan enacted revenge — though the stakes were much lower — the following season, blowing out Villanova 73-46 in Philadelphia. The first meeting came Nov. 25, 2014, when the Wildcats beat the Wolverines 60-55 in Brooklyn.

While Michigan is coming off a No. 10 finish in the Associated Press poll following a 27-win season that included a Big Ten Tournament championship and Sweet 16 berth, Villanova is in a state of transition. The Wildcats fired head coach Kyle Neptune after missing the NCAA Tournament each of his three seasons on the job after taking over for the legendary Jay Wright.

Villanova hired Kevin Willard from Maryland as Neptune’s replacement. Willard is coming off a 27-9 season with the Terrapins, leading them to the Sweet 16. Michigan went 1-1 against his team last season. Willard spent three seasons at Maryland following a long run at Seton Hall (2011-22).

Michigan’s non-conference schedule is coming together. The Wolverines will face Wake Forest at Little Caesars Arena in Detroit Nov. 11, at TCU (TBD), participate in The Players Era Festival in Las Vegas the week of Thanksgiving and take part in a February game against Duke in Washington D.C.

Michigan received its Big Ten schedule draw, and the dates of each game are still to be announced.

Home: Indiana, Minnesota, Nebraska, Rutgers, UCLA, USC, WisconsinAway: Illinois, Iowa, Maryland, Northwestern, Oregon, Purdue, WashingtonHome/Away: Michigan State, Ohio State, Penn State

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