Keep Your Company Competitive and Customers Happy with Call Center Services from ABC Marketing Services

Call Center Company in Anchorage, AK

You don't have to be an all-A student from Alaska Pacific University near Anchorage to know that exceptional customer service and effective communication are more important than ever in today's environment. With a multitude of platforms available for customer engagement, companies and industries of all kinds are feeling compelled to elevate their client support.

In fact, savvy business leaders are exploring ways to cut costs by outsourcing their inbound and outbound voice services, along with the email and chat support that are crucial to daily operations. If your company is ready to enhance customer experience, retain and grow its client base, increase brand visibility, and outpace competitors, consider collaborating with ABC Marketing Services Services to take the next step.

Call Center Company Anchorage, AK

The ABC Marketing Services Difference

For over 20 years, our call center company in Anchorage, AK has been providing innovative solutions to help you engage with your markets across the U.S., Canada, and beyond. We've successfully launched hundreds of campaigns for a number of needs, including:

  • HelpHelp Desk
  • CareCustomer Care
  • TechnicalTechnical Support
  • SurveysSurveys
  • SettingAppointment Setting
  • OutboundOutbound Sales
  • LeadLead Generation

We recognize that choosing to partner with a call center for customer care and product support is a significant commitment. We also understand how challenging it can be to transition from another call center provider. That's why, as your trusted partner, we're dedicated to guiding you through this process every step of the way.

When you collaborate with ABC Marketing Services, you gain access to a team of experts who are ready to support your customers as if they were their own. Unlike other call center companies, we offer services that are fully customized to meet the unique needs of your business. Our centers are close to the U.S., in user-friendly destinations in Mexico, Belize, El Salvador, and Brazil, where our pricing is 50% lower than standard rates, and we can handle projects in Spanish, English, Portuguese, and other languages.

The ABC Marketing Anchorage, AK

What Industries Does ABC Marketing Services Target?

If you own a business, you're probably wondering whether we serve the industry in which you work. We're proud to serve many businesses in a number of different industries, including:

The bottom line? Our key motivator is your success. Let's talk today about your business objectives. Once we understand your business and your goals, we'll help you achieve the results you want with the help of reliable call center pros. Now that you know more about ABC Marketing Services, let's take a deeper dive into the most popular call center services we provide.

Call Center Company for Appointment Setting

Could you imagine booking an appointment at Baxter Senior Living in Anchorage, only for their team to make a mistake and lose the reservation you made? Chances are you'd be mad. The same goes for your company when one of your customers books an appointment, and it's lost or delayed.

We recognize how time-consuming appointment setting can be for your business. That's where ABC Marketing Services comes in. We're one of the top call center companies providing appointment-setting services in the U.S. We specialize in offering customized solutions for businesses aiming to simplify their scheduling and improve customer engagement. Our goal is to help companies like yours stay organized and concentrate on what truly counts—achieving growth and success.

ABC Marketing Customer Care Anchorage, AK

Why Hire a Call Center Company in Anchorage, AK for Appointment Setting?

Partnering with a knowledgeable call center for appointment setting can help you save time, cut costs, and minimize stress. Plus, your business can avoid expenses such as equipment, overhead, setup time, and training, all while enhancing your profits and sales.

Some additional benefits of working with ABC Marketing Services for appointment setting include:

  • Care24/7 Service
  • FocusFocus More Time on Your Business
  • CorrectCorrect Difficult Staffing Problems
  • CommunicateCommunicate with Customers Effectively
  • GrowGrow Your Company
  • MoreMore

What Industries Benefit from ABC Appointment Setting Services?

Leaders in industries like Automotive & Transportation and Agriculture & Agribusiness find appointment setting services from ABC Marketing Services to be highly effective. Our appointment setting services help improve customer service, generate sales, and provide tech support for businesses such as:

  • list-startFarm Supply Distributors
  • list-startEquipment Manufacturers
  • list-startOrganic Farms
  • list-startCar Dealerships
  • list-startTrucking & Logistics Companies
  • list-startMore

Call Center Company for Help Desk

Outsourcing your help desk allows your customer service department to operate 24 hours a day. Our call center company in Anchorage, AK can offer tier-1 technical support or serve as backup for your in-house help desk team. Simplify your support process and focus on growing your business, instead of dealing with help desk nightmares.

ABC Marketing Help Desk Anchorage, AK

What Makes ABC Marketing Services the Best Choice for Outsourced Help Desk Services?

If you're worried about the high costs and hassles of Help Desk, look no further than our call center company for help. Help desk services from ABC Marketing Services include:

01

Some of the most competitive rates and flexible pricing options available, catering to a wide variety of needs, from fully dedicated agents to shared options priced by subscriber, call, or device.

02

A strong, purpose-driven service attitude. Like we stay ready for action with extensive help desk experience, available from 12/5 to 24/7 through phone, text, email, and live chat.

03

Secure and redundant call center infrastructure.

04

Bilingual Spanish/English and Portuguese/English agents, all fully trained with extremely low attrition.

Whether you're looking to integrate chat or email into your Help Desk services or hand over your operations for a fully managed system, ABC Marketing Services can help.

What Industries Benefit from Help Desk Services from ABC Marketing Services?

Leaders in industries like E-Commerce & Retail and Education & E-Learning find outsourced help desk services from ABC Marketing Services to be highly effective. Our help desk services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startOnline Learning Platforms
  • list-startPrivate Schools
  • list-startOnline Stores
  • list-startFashion Brands
  • list-startMore

Call Center Company for Technical Support

ABC Marketing Services is a call center company known for its tech support - so much so that we offer two different tiers to accommodate our customers.

ABC Marketing Technical Support Anchorage, AK

Standard Tech Support

For Basic Tier 1 Tech Support, our agent collects your customer's information and analyzes it to identify and resolve issues using established procedures. Typically, a Tier 1 agent works under the close supervision of a senior technician from your staff. Sometimes, your tech support needs can be integrated with the PTS offerings listed below, generating revenue for your company.

ABC Marketing Surveys Anchorage, AK

Premium Tech Support (PTS)

Our all-in-one, customizable Premium Technical Support (PTS) solution offers exceptional tech support for all the connected devices and services used by your customers. There's no requirement for you to create your own offering. This comprehensive solution comes with all the necessary call center resources, software, technology, and operational expertise. You just need to promote your PTS program to your customers.

A few of the reasons why customers choose our tech support services include:

01

Market-Leading Results

We help your company achieve better customer experiences and higher ROI.

02

Problem Solving

We help you deliver superior tech support experience via immediate live support and 24/7 problem-solving skills.

03

Available Customer Protection

Bundle additional services like device protection, Internet security, online backup, and other third-party services as part of a single PTS subscription.

What Industries Benefit from Tech Support Services from ABC Marketing Services?

Leaders in industries like Energy & Utilities and Financial Services & Banking find technical support services from ABC Marketing Services to be highly effective. Our technical support services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startWater & Electric Providers
  • list-startSolar Energy Firms
  • list-startInvestment Companies
  • list-startInsurance Firms
  • list-startMore

Call Center Company for Marketing Research

Marketing research, encompassing social and opinion studies, involves the organized collection of data regarding individuals or organizations through statistical techniques and applied social science methods. This approach provides valuable insights to inform market decisions. As an integral part of any business strategy, having the right research is fundamental for sustaining your company's competitive edge - and ABC Marketing Services can help.

What Sets ABC Marketing Services Apart from Other Research Group Providers?

ABC Marketing Appointment Setting Anchorage, AK

If business growth is on the menu this year, you've got to make informed decisions, and marketing research is one of the best ways to achieve that goal. Contact ABC Marketing Services to learn more about our marketing research services.

What Industries Benefit from Marketing Research Services from ABC Marketing Services?

Leaders in industries like Hospitality & Travel and IT & Software Development find marketing research services from ABC Marketing Services to be highly effective. Our marketing research services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHotels
  • list-startTravel Agencies
  • list-startTech Startups
  • list-startIT Consulting Firms
  • list-startMore

Call Center Company for Surveys

Conducting outbound market research and distributing customer surveys are excellent ways to gain insights into your consumers, allowing you to enhance your products or services. Relying on trial and error can be costly. Let our call center agents assist you in making informed decisions and assessing adoption rates before launching anything new.

At ABC Marketing Services, we have the capacity to create both small and large-scale surveys. Our clients frequently report the benefits of using surveys. Some of those benefits include:

Surveys hold significant power. By tapping into the insights our call center gathers from consumers, we can assist you in developing new products and services or fine-tuning your existing offerings. Ready to discover how ABC Marketing Services can support your company? Give us a shout. We'll take the time to understand your needs and provide a tailored proposal just for you.

What Industries Benefit from Surveys from ABC Marketing Services?

Leaders in industries like Insurance and Logistics & Supply Chain find surveys from ABC Marketing Services to be highly effective. Our surveys help improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHealth Insurance Providers
  • list-startAuto Insurance Companies
  • list-startWarehousing Companies
  • list-start3PL Providers

Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services

As a leading call center company in Anchorage, AK, we know that innovative, custom service is what you need to succeed. That's why, since 1996, ABC Marketing Services has led the way in providing cost-conscious yet effective call center solutions for businesses like yours. From telemarketing and help desk services to lead generation and premium tech support, we can help. We've got the tools and resources to keep your company competitive and your customers happy. Contact us today to learn more about our unique call center services

Latest News in Anchorage, AK

VIDEO: Mama moose gives birth outside Anchorage hospital

ANCHORAGE, Alaska (KTUU) - While Providence Hospital often serves as the place of birth for many human babies in Anchorage, it also provides the perfect setting for wildlife births on rare occasions.That was the scene Thursday morning on a patch of grass outside Providence, where a mama moose gave birth to the city’s newest calf.The moment was captured on video by onlookers who were watching safely from behind glass panels on the building’s exterior.One video, taken by an onlooker who identified herself as Lo...

ANCHORAGE, Alaska (KTUU) - While Providence Hospital often serves as the place of birth for many human babies in Anchorage, it also provides the perfect setting for wildlife births on rare occasions.

That was the scene Thursday morning on a patch of grass outside Providence, where a mama moose gave birth to the city’s newest calf.

The moment was captured on video by onlookers who were watching safely from behind glass panels on the building’s exterior.

One video, taken by an onlooker who identified herself as Louise C., depicts the mother moose standing up moments after the calf is birthed as it begins to lick its offspring and nurture the newborn.

Louise said she was walking to the hospital’s café nearby when she noticed the crowd.

“I see a ton of people peering over the balcony and I’m like, ‘What’s going on?’ and so I go over and there’s a moose who just gave birth, and it’s so exciting because this is a once-in-a-lifetime thing to witness,” she recalled.

“It was just the cutest thing ever and I’ve never witnessed something like that.”

As of the time of publication, the two moose were still in the area and it was unclear if the birthing process was over.

Providence is no stranger to moose encounters; two years ago, a moose wandered into the lobby at Providence Health Park in the U-Med District after it reportedly noticed decorative potted plants through the panels of glass from outside.

See a spelling or grammar error? Report it to web@ktuu.com

Copyright 2025 KTUU. All rights reserved.

Three Members of President Trump’s Cabinet to Join Governor Dunleavy at the Alaska Sustainable Energy Conference

Governor Mike Dunleavy today announced that three members of President Trump’s Cabinet will be joining him in Anchorage next month at the Alaska Sustainable Energy Conference:“I started the Alaska Sustainable Energy Conference four years ago to highlight the unrivaled resources and potential Alaska has to offer our great nation and our allies,” said Governor Mike Dunleavy. “I’m thankful we have an administration in Washington that recognizes Alaska’s unique value, and I look forward...

Governor Mike Dunleavy today announced that three members of President Trump’s Cabinet will be joining him in Anchorage next month at the Alaska Sustainable Energy Conference:

“I started the Alaska Sustainable Energy Conference four years ago to highlight the unrivaled resources and potential Alaska has to offer our great nation and our allies,” said Governor Mike Dunleavy. “I’m thankful we have an administration in Washington that recognizes Alaska’s unique value, and I look forward to hosting Secretary Burgum, Secretary Wright, and Administrator Zeldin in the Last Frontier.”

“For the last four years, Alaska suffered under Joe Biden’s America Last energy agenda – burying the state’s vast resources under red tape, executive orders, and environmental extremism,” said Secretary of the Interior Doug Burgum. “At this year’s Alaska Sustainable Energy Conference, I’m honored to join Secretary Wright, Administrator Zeldin, and Governor Dunleavy in putting our country back on the path toward American Energy Dominance by unleashing Alaska’s full energy potential. Under the Trump administration, we’re putting America First and powering our nation with innovation over regulation.”

“While the last administration tried to shut down Alaska at nearly every turn, President Trump understands that unleashing Alaska’s energy potential is critical to restoring American energy dominance,” Secretary Wright said. “I’m looking forward to visiting Alaska alongside Secretary Burgum and Administrator Zeldin to advance the responsible development of the forty-ninth state’s rich energy resources and deliver economic prosperity for Alaska and the entire nation.”

The Fourth Annual Alaska Sustainable Energy Conference will be held June 3-5 in Anchorage, Alaska, at the Dena’ina Civic and Convention Center.

The conference will explore the future of energy in Alaska and on a global scale; the impact of artificial intelligence and skyrocketing demand from data centers and supercomputing; the latest advancements in renewable and advanced nuclear power, transmission, and energy storage; and the continued responsible development of our vast oil, gas, and mineral resources.

Governor Dunleavy’s Office is also partnering with the U.S. Department of Energy Arctic Energy Office to host a pre-conference event on June 2 that will feature the directors of five national laboratories and several more top Energy officials.

More information and registration is at AlaskaSustainableEnergy.com.

How gas prices have changed in Anchorage in the last week

Maridav // Shutterstock How gas prices have changed in Anchorage in the last week Gas prices have gone up by about 4 cents per gallon since this time last month but are still down by nearly 50 cents compared to this time last year. The national average fuel price is about $3.17, with Tyler, Texas, seeing the cheapest metro-area prices at $2.60 and Salinas, California, with the most expensive at $5.11.After issuing multiple pauses on tariffs against Canadian and Mexican imports since taking office, President Trump in ea...

Maridav // Shutterstock

How gas prices have changed in Anchorage in the last week

Gas prices have gone up by about 4 cents per gallon since this time last month but are still down by nearly 50 cents compared to this time last year. The national average fuel price is about $3.17, with Tyler, Texas, seeing the cheapest metro-area prices at $2.60 and Salinas, California, with the most expensive at $5.11.

After issuing multiple pauses on tariffs against Canadian and Mexican imports since taking office, President Trump in early April announced a sweeping 10% baseline tariff on all imports to the U.S., with many countries facing even steeper duties, though oil and gas imports are exempted from new tariffs. On April 9, the White House announced a three-month pause on all "reciprocal" tariffs (except against China), but the baseline 10% tariffs will remain in place.

Jolted by the impact of the tariff announcement, the stock market plummeted on April 3, with U.S. oil prices dropping 7%. The double-whammy of lower prices and higher costs for crucial materials like steel pipes may have a major impact on domestic oil and gas production. Meanwhile, the Organization of the Petroleum Exporting Countries announced this month that it would increase production to help stabilize the market.

Expecting market volatility, GasBuddy analyst Patrick De Haan thinks it is possible that gas prices have already reached their peak in 2025, which typically happens around mid-April each year.

"After oil's sharp drop over the last couple of weeks—driven by concerns over the impact of U.S. tariffs and OPEC+ restoring production faster than expected—gasoline prices have posted a notable weekly decline, with nearly every state seeing prices fall," De Haan said in a recent statement. "While I do expect gas prices to continue trending lower, any abrupt change in the current tariff situation could eventually bring the decline to a halt."

Stacker compiled statistics on gas prices in Anchorage, AK metro area using data from AAA. Gas prices are current as of April 24.

Anchorage by the numbers- Gas current price: $3.58--- Alaska average: $3.64- Week change: -$0.00 (-0.1%)- Year change: -$0.78 (-17.9%)- Historical expensive gas price: $5.56 (6/20/22)

- Diesel current price: $3.56- Week change: -$0.00 (-0.1%)- Year change: -$0.32 (-8.2%)- Historical expensive diesel price: $6.07 (6/30/22)

Metros with the most expensive gas#1. Salinas, CA: $5.11#2. Lihue (Kauai), HI: $5.10#3. Napa, CA: $5.08

Metros with the least expensive gas#1. Tyler, TX: $2.60#2. Lawton, OK: $2.61#3. Lubbock, TX: $2.61

This story features writing by Tim Bruns and is part of a series utilizing data automation across 371 metros.

You may also like: People from these metros are looking to buy homes in Anchorage

Supplemental Nutrition Assistance Program (SNAP)

OverviewThe Alaska Supplemental Nutrition Assistance Program (SNAP) provides food benefits to low-income households through the Alaska Quest card.The amount a household receives each month depends on the household's countable income and size of the household. Eligible households use SNAP benefits to buy food products from authorized stores statewide.Eligible applicants must pass income and assets tests.Alaska has special rules that allow for higher SNAP benefits in rural areas, and the use of benefits to purchas...

Overview

The Alaska Supplemental Nutrition Assistance Program (SNAP) provides food benefits to low-income households through the Alaska Quest card.

The amount a household receives each month depends on the household's countable income and size of the household. Eligible households use SNAP benefits to buy food products from authorized stores statewide.

Eligible applicants must pass income and assets tests.

Alaska has special rules that allow for higher SNAP benefits in rural areas, and the use of benefits to purchase certain hunting and fishing subsistence supplies.

The federal government funds 100% of the SNAP benefit. The State pays half the costs of operating SNAP in Alaska.

Who qualifies?

To qualify for SNAP you must meet the following requirements:

Many types of assets are not counted such as the home you occupy and its lot, household goods, burial plots, cash value of life insurance, money in retirement savings accounts, pension plans, income producing property, 529 college savings plans, and vehicles used for an exempt reason or with an equity value under $1,500.

Countable assets include cash on hand, money in checking or savings accounts, certificates of deposit, U.S. savings bonds, stocks, bonds, property not up for sale, crowdfunding accounts, and lump-sum payments. Special rules apply to Alaska Permanent Fund Dividends.

Countable income includes wages, self-employment, public assistance benefits, unemployment benefits, worker's compensation, child support, Social Security benefits (SSA), Supplemental Security Income (SSI), pensions, and Senior Benefits payments. Special rules apply to Alaska Permanent Fund Dividends.

How to sign up

Apply online through the Alaska Connect Portal

Alaska Connect Portal

If you don't have an email address, a manual form is available

SNAP Online Application

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