Call Center Company in Albuquerque, NM
You don't have to be an all-A student from NMSU Albuquerque Center near Albuquerque to know that exceptional customer service and effective communication are more important than ever in today's environment. With a multitude of platforms available for customer engagement, companies and industries of all kinds are feeling compelled to elevate their client support.
In fact, savvy business leaders are exploring ways to cut costs by outsourcing their inbound and outbound voice services, along with the email and chat support that are crucial to daily operations. If your company is ready to enhance customer experience, retain and grow its client base, increase brand visibility, and outpace competitors, consider collaborating with ABC Marketing Services Services to take the next step.

Years of Experience

- Call Center Company in Albuquerque, NM
- The ABC Marketing Services Difference
- Call Center Company for Appointment Setting
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Help Desk
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Technical Support
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Marketing Research
- What Industries Benefit from Marketing Research Services from ABC Marketing Services?
- Call Center Company for Surveys
- Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services
The ABC Marketing Services Difference
For over 20 years, our call center company in Albuquerque, NM has been providing innovative solutions to help you engage with your markets across the U.S., Canada, and beyond. We've successfully launched hundreds of campaigns for a number of needs, including:
Help Desk
Customer Care
Technical Support
Surveys
Appointment Setting
Outbound Sales
Lead Generation
We recognize that choosing to partner with a call center for customer care and product support is a significant commitment. We also understand how challenging it can be to transition from another call center provider. That's why, as your trusted partner, we're dedicated to guiding you through this process every step of the way.
When you collaborate with ABC Marketing Services, you gain access to a team of experts who are ready to support your customers as if they were their own. Unlike other call center companies, we offer services that are fully customized to meet the unique needs of your business. Our centers are close to the U.S., in user-friendly destinations in Mexico, Belize, El Salvador, and Brazil, where our pricing is 50% lower than standard rates, and we can handle projects in Spanish, English, Portuguese, and other languages.

What Industries Does ABC Marketing Services Target?
If you own a business, you're probably wondering whether we serve the industry in which you work. We're proud to serve many businesses in a number of different industries, including:
Travel Industry
Medical Industry
Mortgage Industry
Banking Industry
Software Industry
Doctors Offices
Dentist Offices
Retail Stores
More
The bottom line? Our key motivator is your success. Let's talk today about your business objectives. Once we understand your business and your goals, we'll help you achieve the results you want with the help of reliable call center pros. Now that you know more about ABC Marketing Services, let's take a deeper dive into the most popular call center services we provide.
Call Center Company for Appointment Setting
Could you imagine booking an appointment at MorningStar Assisted Living Memory Care of Albuquerque in Albuquerque, only for their team to make a mistake and lose the reservation you made? Chances are you'd be mad. The same goes for your company when one of your customers books an appointment, and it's lost or delayed.
We recognize how time-consuming appointment setting can be for your business. That's where ABC Marketing Services comes in. We're one of the top call center companies providing appointment-setting services in the U.S. We specialize in offering customized solutions for businesses aiming to simplify their scheduling and improve customer engagement. Our goal is to help companies like yours stay organized and concentrate on what truly counts—achieving growth and success.

Why Hire a Call Center Company in Albuquerque, NM for Appointment Setting?
Partnering with a knowledgeable call center for appointment setting can help you save time, cut costs, and minimize stress. Plus, your business can avoid expenses such as equipment, overhead, setup time, and training, all while enhancing your profits and sales.
Some additional benefits of working with ABC Marketing Services for appointment setting include:
24/7 Service
Focus More Time on Your Business
Correct Difficult Staffing Problems
Communicate with Customers Effectively
Grow Your Company
More
What Industries Benefit from ABC Appointment Setting Services?
Leaders in industries like Automotive & Transportation and Agriculture & Agribusiness find appointment setting services from ABC Marketing Services to be highly effective. Our appointment setting services help improve customer service, generate sales, and provide tech support for businesses such as:
Farm Supply Distributors
Equipment Manufacturers
Organic Farms
Car Dealerships
Trucking & Logistics Companies
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Automotive & Transportation and Agriculture & Agribusiness.
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Business Services & Consulting and Construction & Engineering.
Call Center Company for Help Desk
Outsourcing your help desk allows your customer service department to operate 24 hours a day. Our call center company in Albuquerque, NM can offer tier-1 technical support or serve as backup for your in-house help desk team. Simplify your support process and focus on growing your business, instead of dealing with help desk nightmares.

What Makes ABC Marketing Services the Best Choice for Outsourced Help Desk Services?
If you're worried about the high costs and hassles of Help Desk, look no further than our call center company for help. Help desk services from ABC Marketing Services include:
Some of the most competitive rates and flexible pricing options available, catering to a wide variety of needs, from fully dedicated agents to shared options priced by subscriber, call, or device.
A strong, purpose-driven service attitude. Like we stay ready for action with extensive help desk experience, available from 12/5 to 24/7 through phone, text, email, and live chat.
Secure and redundant call center infrastructure.
Bilingual Spanish/English and Portuguese/English agents, all fully trained with extremely low attrition.
Whether you're looking to integrate chat or email into your Help Desk services or hand over your operations for a fully managed system, ABC Marketing Services can help.
What Industries Benefit from Help Desk Services from ABC Marketing Services?
Leaders in industries like E-Commerce & Retail and Education & E-Learning find outsourced help desk services from ABC Marketing Services to be highly effective. Our help desk services improve customer service, generate sales, and provide support for businesses and organizations like:
Online Learning Platforms
Private Schools
Online Stores
Fashion Brands
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Education & E-Learning E-Commerce and Retail.
Call Center Company for Technical Support
ABC Marketing Services is a call center company known for its tech support - so much so that we offer two different tiers to accommodate our customers.

Standard Tech Support
For Basic Tier 1 Tech Support, our agent collects your customer's information and analyzes it to identify and resolve issues using established procedures. Typically, a Tier 1 agent works under the close supervision of a senior technician from your staff. Sometimes, your tech support needs can be integrated with the PTS offerings listed below, generating revenue for your company.

Premium Tech Support (PTS)
Our all-in-one, customizable Premium Technical Support (PTS) solution offers exceptional tech support for all the connected devices and services used by your customers. There's no requirement for you to create your own offering. This comprehensive solution comes with all the necessary call center resources, software, technology, and operational expertise. You just need to promote your PTS program to your customers.
A few of the reasons why customers choose our tech support services include:
Market-Leading Results
We help your company achieve better customer experiences and higher ROI.
Problem Solving
We help you deliver superior tech support experience via immediate live support and 24/7 problem-solving skills.
Available Customer Protection
Bundle additional services like device protection, Internet security, online backup, and other third-party services as part of a single PTS subscription.
What Industries Benefit from Tech Support Services from ABC Marketing Services?
Leaders in industries like Energy & Utilities and Financial Services & Banking find technical support services from ABC Marketing Services to be highly effective. Our technical support services improve customer service, generate sales, and provide support for businesses and organizations like:
Water & Electric Providers
Solar Energy Firms
Investment Companies
Insurance Firms
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Government & Public Sector and Healthcare & Medical.
Call Center Company for Marketing Research
Marketing research, encompassing social and opinion studies, involves the organized collection of data regarding individuals or organizations through statistical techniques and applied social science methods. This approach provides valuable insights to inform market decisions. As an integral part of any business strategy, having the right research is fundamental for sustaining your company's competitive edge - and ABC Marketing Services can help.
What Sets ABC Marketing Services Apart from Other Research Group Providers?

If business growth is on the menu this year, you've got to make informed decisions, and marketing research is one of the best ways to achieve that goal. Contact ABC Marketing Services to learn more about our marketing research services.
What Industries Benefit from Marketing Research Services from ABC Marketing Services?
Leaders in industries like Hospitality & Travel and IT & Software Development find marketing research services from ABC Marketing Services to be highly effective. Our marketing research services improve customer service, generate sales, and provide support for businesses and organizations like:
Hotels
Travel Agencies
Tech Startups
IT Consulting Firms
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Hospitality & Travel and IT & Software Development.
Call Center Company for Surveys
Conducting outbound market research and distributing customer surveys are excellent ways to gain insights into your consumers, allowing you to enhance your products or services. Relying on trial and error can be costly. Let our call center agents assist you in making informed decisions and assessing adoption rates before launching anything new.
At ABC Marketing Services, we have the capacity to create both small and large-scale surveys. Our clients frequently report the benefits of using surveys. Some of those benefits include:
Surveys hold significant power. By tapping into the insights our call center gathers from consumers, we can assist you in developing new products and services or fine-tuning your existing offerings. Ready to discover how ABC Marketing Services can support your company? Give us a shout. We'll take the time to understand your needs and provide a tailored proposal just for you.
What Industries Benefit from Surveys from ABC Marketing Services?
Leaders in industries like Insurance and Logistics & Supply Chain find surveys from ABC Marketing Services to be highly effective. Our surveys help improve customer service, generate sales, and provide support for businesses and organizations like:
Health Insurance Providers
Auto Insurance Companies
Warehousing Companies
3PL Providers
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Hospitality & Travel and IT & Software Development.
Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services
As a leading call center company in Albuquerque, NM, we know that innovative, custom service is what you need to succeed. That's why, since 1996, ABC Marketing Services has led the way in providing cost-conscious yet effective call center solutions for businesses like yours. From telemarketing and help desk services to lead generation and premium tech support, we can help. We've got the tools and resources to keep your company competitive and your customers happy. Contact us today to learn more about our unique call center services
Latest News in Albuquerque, NM
Weather Today in Albuquerque, NM
Weather.comhttps://weather.com/weather/today/l/1a5e73f128fd8e76d7a098b97c839bc14958ea402d3ab0a210e4f8e0b1d14dec
Type at least three characters to start auto complete. Recently searched locations will be displayed if there is no search query. The first option will be automatically selected. Use up and down arrows to change selection. Use escape to clear.Search City or Zip CodeAlbuquerque, NMAs of 3:57 pm MDT74°Partly CloudyDay 74° • Night 50°...
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Albuquerque, NM
As of 3:57 pm MDT
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Day 74° • Night 50°
Watch: 90 MPH Wind Gusts Hit Missouri
Weather Today in Albuquerque, NM
Feels Like74°
7:51 pm
High / Low
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Humidity
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Dew Point
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Pressure
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UV Index
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19 Best Family Vacation Spots in the US
Kimberly Wilsonhttps://www.cntraveler.com/gallery/family-vacation-spots-us
All products and listings featured on Condé Nast Traveler are independently selected by our editors. However, we may receive compensation from retailers and/or from purchases of products through these links.Prepping for a family-wide vacation? Finding the right location to please everyone can be difficult, especially when you take into account the variety of tastes, lifestyles, and age-appropriate interests. Luckily, you don't hav...
All products and listings featured on Condé Nast Traveler are independently selected by our editors. However, we may receive compensation from retailers and/or from purchases of products through these links.
Prepping for a family-wide vacation? Finding the right location to please everyone can be difficult, especially when you take into account the variety of tastes, lifestyles, and age-appropriate interests. Luckily, you don't have to go too far to experience the trip of a lifetime, thanks to all the amazing, kid-friendly destinations right here in the US. We've done the research and found some of the best family vacation destinations to choose from, with guaranteed activities and fun for all ages. From touring museums in Chicago in between trips to The Bean and Crown Fountain, to splashing around on the beach in Tybee Island, Georgia, there are plenty of excellent kid-friendly destinations for the whole family reachable without a passport.
From wrangling everyone to the airport or car on time to scheduling meals and activities, it seems nearly impossible for a family vacation to go off without a hitch. But thanks to these great destination options, you'll be sure that the place you pick is a spot the whole family will enjoy. Read on for 19 of the best family vacation spots in the US—nature lovers, city dwellers, history buffs, skiers, and beach bums will all find a little something to enjoy.
This gallery has been updated with new information since its original publish date.
New details on busted drug operation operating in New Mexico
KOB.comhttps://www.kob.com/new-mexico/new-details-on-busted-drug-operation-operating-in-new-mexico/
ALBUQUERQUE, N.M. – Investigators at the federal, state, and local levels spent months unraveling a drug trafficking operation they say spanned multiple states, including New Mexico.The man who was reportedly behind it is Heriberto Salazar Amaya.“He is the leader, and he was living in Salem, Oregon,” said U.S. Attorney General Pam Bondi. “With him, they got millions of dollars, cash, cars. But the drugs were in Albuquerque, Phoenix and Utah.”16 people connected to the operation were arrested...
ALBUQUERQUE, N.M. – Investigators at the federal, state, and local levels spent months unraveling a drug trafficking operation they say spanned multiple states, including New Mexico.
The man who was reportedly behind it is Heriberto Salazar Amaya.
“He is the leader, and he was living in Salem, Oregon,” said U.S. Attorney General Pam Bondi. “With him, they got millions of dollars, cash, cars. But the drugs were in Albuquerque, Phoenix and Utah.”
16 people connected to the operation were arrested and drugs, guns, cash, and vehicles were seized. Officials say the Sinola drug cartel was behind it all.
“In Albuquerque alone, authorities seized staggering quantities of illegal drugs and assets including over 2.7 million fentanyl pills, 11 and half kilograms of concentrated fentanyl powder, 7 pounds of methamphetamine, multiple kilograms of heroin and cocaine, 41 firearms to include ghost guns and weapons modified for automatic fire, more than $600,000 in cash, and numerous luxury vehicles,” said Ryan Ellison, a U.S. attorney for the district of New Mexico.
The suspects were reportedly lacing other drugs with fentanyl.
“They put this in Xanax, they put this in Adderall. They put this in Molly,” said Bondi.
The feds say this bust will save lives.
“Together, we have sent a clear message we will not tolerate those who profit from poisoning American citizens,” Ellison said.
The DOJ says Salazar Amaya is from Mexico and entered the country illegally. But Bondi says they won’t deport him.
“I want them to stay in our prisons as long as possible. I’ve no desire to send them back to Mexico because they were coming across our border illegally. No longer will they be able to do that,” said Bondi.
She says decisions on deporting alleged gang members will be based on how much time they could receive in prison.
Albuquerque city councilor calls for halt to fiber line permits
Kassi Foote KOB May 5https://www.kob.com/news/top-news/albuquerque-city-councilor-calls-for-halt-to-fiber-line-permits/
ALBUQUERQUE, N.M. — What’s the price of fast reliable internet? Busted sewer and gas lines, destroyed landscaping, and a mess in the streets and on sidewalks according to some people who live in Albuquerque’s Northeast Heights.Now, Albuquerque City Councilor Dan Champine is saying enough is enough.“Numerous phone calls of complaints about the installation and the wake of chaos that they left afterward,” he said.Champine introduced a resolution at the city council meeting Monday night that ca...
ALBUQUERQUE, N.M. — What’s the price of fast reliable internet? Busted sewer and gas lines, destroyed landscaping, and a mess in the streets and on sidewalks according to some people who live in Albuquerque’s Northeast Heights.
Now, Albuquerque City Councilor Dan Champine is saying enough is enough.
“Numerous phone calls of complaints about the installation and the wake of chaos that they left afterward,” he said.
Champine introduced a resolution at the city council meeting Monday night that called for halting any new fiber optic installation permits from being approved for 90 days. The resolution stated, “Installation activities have proven to be highly disruptive to residents.”
“We’re going to put a hold on anything that isn’t started already,” he said. “So, if you’ve got a hole, we’re not going to tell you to stop and leave a hole sitting for 90 days.”
Champine said that break gives the companies a chance to fix the issues and meet with city leaders about how to move forward with less disruption.
Rio Rancho City Councilor Bob Tyler said they saw similar issues late last year with underground internet installation.
“It’s something we’re going to manage and work with and have open communication and dialogue between the residents and the installer and the city and it’s working well,” he said.
Tyler said he met with homeowners last week who had concerns about where digging would happen in their neighborhood.
“When they start to do the markings for all the lines — whether it’s sewer, water, power — they see all the paint in their yard, up in their rocks, and they think that’s where the installation is going to happen,” he said.
Instead, Tyler said most of the installation happens between the curb and the sidewalk. He also said it’s just growing pains. Rio Rancho city leaders don’t intend to pause any of the underground internet installation projects.
“The work needs to get done,” Tyler said. “We have all the underground infrastructure here, all of our lines are underground, so we need to do this and it’s for the benefit of the community.”
The Albuquerque City Council will vote on Champine’s resolution at its next meeting May 19. Whether you’re in Albuquerque or Rio Rancho, city councilors want to hear from anyone with issues regarding fiber optic installation in neighborhoods.
‘Rust’ gets limited release in New Mexico theaters
KOB.comhttps://www.kob.com/news/top-news/rust-gets-limited-release-in-new-mexico-theaters/
ALBUQUERQUE, N.M. – New Mexicans will get their first chance to see “Rust” on the big screen this weekend, just not anywhere in the metro area.Allen Theaters, a regional chain with several locations across New Mexico, is showing “Rust” starting Friday, May 2.Showtimes.com shows listings in Alamogordo, Farmington, Gallup, Las Cruces, and Roswell though next Thursday.New Mexicans ...
ALBUQUERQUE, N.M. – New Mexicans will get their first chance to see “Rust” on the big screen this weekend, just not anywhere in the metro area.
Allen Theaters, a regional chain with several locations across New Mexico, is showing “Rust” starting Friday, May 2.
Showtimes.com shows listings in Alamogordo, Farmington, Gallup, Las Cruces, and Roswell though next Thursday.
New Mexicans who do not want to drive to any of those locations will be able to watch the film on streaming services, including Apple TV and Prime Video.
The movie is infamous for the deadly shooting of cinematographer Halyna Hutchins outside of Santa Fe. Actor Alec Baldwin was holding a gun that fired a live bullet on set, killing Hutchins and injuring the film’s director Joel Souza in October 2021.
A Santa Fe jury convicted the film’s armorer, Hannah Gutierrez-Reed, of involuntary manslaughter in 2024. She is serving 18 months in prison.
Judge Mary Marlowe Sommer dismissed the case against Baldwin in 2024, ruling prosecutors purposely hid evidence from Baldwin’s defense team.
The decision to continue filming “Rust” following the deadly shooting was controversial, but ultimately made with the blessing of Hutchins’ husband, who was named an executive producer.
“Rust” did not return to New Mexico, as producers opted to finish making the film in Montana.
Bianca Cline, the cinematographer who finished the film, said she studied Hutchins’ notes to honor her vision.
“Rust” had its world premiere in 2024at a film festival in Poland. A full house audience applauded at the end.
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Service Areas
- Call Center Company in Albuquerque, NM
- The ABC Marketing Services Difference
- Call Center Company for Cold Calling
- Call Center Company for Appointment Setting
- Call Center Company for Outbound Calls
- Call Center Company for Collections
- Call Center Company for Help Desk
- Call Center Company for Technical Support
- Call Center Company for Customer Support
- Call Center Company for Marketing Research
- Call Center Company for Surveys
