The modern call center is a technology center where IT, telecom and trained staff work in unison to provide optimum service on behalf of clients and their customers.
While traditionally call center services were divided into inbound and outbound voice campaigns, today modern centers combine all forms of voice, email, social media and chat with media sources such as TV, Radio and the Internet to deliver a long list of services.
Help Desk (shared and dedicated)
Inbound Customer service
Order Reclaim and resale
Appointment setting
Answering & reception services
Surveys & Marketing research
Consumer and Business Lead Generation
Outbound Telemarketinga and Telesales
Order taking and order processing
Reservations and concierge services
Tech support and premium tech support
Medical transcription
Car and Warranty sales
Financial services and Loans,
Language translation
Social media marketing
Collections
Voice analytics
Need high quality outbound sales, lead generation, or premium help desk support for your company? Are you ready to grow your bottom line? We offer the best possible help desk and customer support service in the business. We offer:
