Keep Your Company Competitive and Customers Happy with Call Center Services from ABC Marketing Services

Call Center Company in Arlington, TX

You don't have to be an all-A student from The University of Texas at Arlington near Arlington to know that exceptional customer service and effective communication are more important than ever in today's environment. With a multitude of platforms available for customer engagement, companies and industries of all kinds are feeling compelled to elevate their client support.

In fact, savvy business leaders are exploring ways to cut costs by outsourcing their inbound and outbound voice services, along with the email and chat support that are crucial to daily operations. If your company is ready to enhance customer experience, retain and grow its client base, increase brand visibility, and outpace competitors, consider collaborating with ABC Marketing Services Services to take the next step.

Call Center Company Arlington, TX

The ABC Marketing Services Difference

For over 20 years, our call center company in Arlington, TX has been providing innovative solutions to help you engage with your markets across the U.S., Canada, and beyond. We've successfully launched hundreds of campaigns for a number of needs, including:

  • HelpHelp Desk
  • CareCustomer Care
  • TechnicalTechnical Support
  • SurveysSurveys
  • SettingAppointment Setting
  • OutboundOutbound Sales
  • LeadLead Generation

We recognize that choosing to partner with a call center for customer care and product support is a significant commitment. We also understand how challenging it can be to transition from another call center provider. That's why, as your trusted partner, we're dedicated to guiding you through this process every step of the way.

When you collaborate with ABC Marketing Services, you gain access to a team of experts who are ready to support your customers as if they were their own. Unlike other call center companies, we offer services that are fully customized to meet the unique needs of your business. Our centers are close to the U.S., in user-friendly destinations in Mexico, Belize, El Salvador, and Brazil, where our pricing is 50% lower than standard rates, and we can handle projects in Spanish, English, Portuguese, and other languages.

The ABC Marketing Arlington, TX

What Industries Does ABC Marketing Services Target?

If you own a business, you're probably wondering whether we serve the industry in which you work. We're proud to serve many businesses in a number of different industries, including:

  • TravelTravel Industry
  • MedicalMedical Industry
  • MortgageMortgage Industry
  • BankingBanking Industry
  • SoftwareSoftware Industry
  • DoctorsDoctors Offices
  • DentistDentist Offices
  • RetailRetail Stores
  • MoreMore

The bottom line? Our key motivator is your success. Let's talk today about your business objectives. Once we understand your business and your goals, we'll help you achieve the results you want with the help of reliable call center pros. Now that you know more about ABC Marketing Services, let's take a deeper dive into the most popular call center services we provide.

Call Center Company for Appointment Setting

Could you imagine booking an appointment at Morada Lake Arlington in Arlington, only for their team to make a mistake and lose the reservation you made? Chances are you'd be mad. The same goes for your company when one of your customers books an appointment, and it's lost or delayed.

We recognize how time-consuming appointment setting can be for your business. That's where ABC Marketing Services comes in. We're one of the top call center companies providing appointment-setting services in the U.S. We specialize in offering customized solutions for businesses aiming to simplify their scheduling and improve customer engagement. Our goal is to help companies like yours stay organized and concentrate on what truly counts—achieving growth and success.

ABC Marketing Customer Care Arlington, TX

Why Hire a Call Center Company in Arlington, TX for Appointment Setting?

Partnering with a knowledgeable call center for appointment setting can help you save time, cut costs, and minimize stress. Plus, your business can avoid expenses such as equipment, overhead, setup time, and training, all while enhancing your profits and sales.

Some additional benefits of working with ABC Marketing Services for appointment setting include:

  • Care24/7 Service
  • FocusFocus More Time on Your Business
  • CorrectCorrect Difficult Staffing Problems
  • CommunicateCommunicate with Customers Effectively
  • GrowGrow Your Company
  • MoreMore

What Industries Benefit from ABC Appointment Setting Services?

Leaders in industries like Automotive & Transportation and Agriculture & Agribusiness find appointment setting services from ABC Marketing Services to be highly effective. Our appointment setting services help improve customer service, generate sales, and provide tech support for businesses such as:

  • list-startFarm Supply Distributors
  • list-startEquipment Manufacturers
  • list-startOrganic Farms
  • list-startCar Dealerships
  • list-startTrucking & Logistics Companies
  • list-startMore

Call Center Company for Help Desk

Outsourcing your help desk allows your customer service department to operate 24 hours a day. Our call center company in Arlington, TX can offer tier-1 technical support or serve as backup for your in-house help desk team. Simplify your support process and focus on growing your business, instead of dealing with help desk nightmares.

ABC Marketing Help Desk Arlington, TX

What Makes ABC Marketing Services the Best Choice for Outsourced Help Desk Services?

If you're worried about the high costs and hassles of Help Desk, look no further than our call center company for help. Help desk services from ABC Marketing Services include:

01

Some of the most competitive rates and flexible pricing options available, catering to a wide variety of needs, from fully dedicated agents to shared options priced by subscriber, call, or device.

02

A strong, purpose-driven service attitude. Like we stay ready for action with extensive help desk experience, available from 12/5 to 24/7 through phone, text, email, and live chat.

03

Secure and redundant call center infrastructure.

04

Bilingual Spanish/English and Portuguese/English agents, all fully trained with extremely low attrition.

Whether you're looking to integrate chat or email into your Help Desk services or hand over your operations for a fully managed system, ABC Marketing Services can help.

What Industries Benefit from Help Desk Services from ABC Marketing Services?

Leaders in industries like E-Commerce & Retail and Education & E-Learning find outsourced help desk services from ABC Marketing Services to be highly effective. Our help desk services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startOnline Learning Platforms
  • list-startPrivate Schools
  • list-startOnline Stores
  • list-startFashion Brands
  • list-startMore

Call Center Company for Technical Support

ABC Marketing Services is a call center company known for its tech support - so much so that we offer two different tiers to accommodate our customers.

ABC Marketing Technical Support Arlington, TX

Standard Tech Support

For Basic Tier 1 Tech Support, our agent collects your customer's information and analyzes it to identify and resolve issues using established procedures. Typically, a Tier 1 agent works under the close supervision of a senior technician from your staff. Sometimes, your tech support needs can be integrated with the PTS offerings listed below, generating revenue for your company.

ABC Marketing Surveys Arlington, TX

Premium Tech Support (PTS)

Our all-in-one, customizable Premium Technical Support (PTS) solution offers exceptional tech support for all the connected devices and services used by your customers. There's no requirement for you to create your own offering. This comprehensive solution comes with all the necessary call center resources, software, technology, and operational expertise. You just need to promote your PTS program to your customers.

A few of the reasons why customers choose our tech support services include:

01

Market-Leading Results

We help your company achieve better customer experiences and higher ROI.

02

Problem Solving

We help you deliver superior tech support experience via immediate live support and 24/7 problem-solving skills.

03

Available Customer Protection

Bundle additional services like device protection, Internet security, online backup, and other third-party services as part of a single PTS subscription.

What Industries Benefit from Tech Support Services from ABC Marketing Services?

Leaders in industries like Energy & Utilities and Financial Services & Banking find technical support services from ABC Marketing Services to be highly effective. Our technical support services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startWater & Electric Providers
  • list-startSolar Energy Firms
  • list-startInvestment Companies
  • list-startInsurance Firms
  • list-startMore

Call Center Company for Marketing Research

Marketing research, encompassing social and opinion studies, involves the organized collection of data regarding individuals or organizations through statistical techniques and applied social science methods. This approach provides valuable insights to inform market decisions. As an integral part of any business strategy, having the right research is fundamental for sustaining your company's competitive edge - and ABC Marketing Services can help.

What Sets ABC Marketing Services Apart from Other Research Group Providers?

ABC Marketing Appointment Setting Arlington, TX

If business growth is on the menu this year, you've got to make informed decisions, and marketing research is one of the best ways to achieve that goal. Contact ABC Marketing Services to learn more about our marketing research services.

What Industries Benefit from Marketing Research Services from ABC Marketing Services?

Leaders in industries like Hospitality & Travel and IT & Software Development find marketing research services from ABC Marketing Services to be highly effective. Our marketing research services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHotels
  • list-startTravel Agencies
  • list-startTech Startups
  • list-startIT Consulting Firms
  • list-startMore

Call Center Company for Surveys

Conducting outbound market research and distributing customer surveys are excellent ways to gain insights into your consumers, allowing you to enhance your products or services. Relying on trial and error can be costly. Let our call center agents assist you in making informed decisions and assessing adoption rates before launching anything new.

At ABC Marketing Services, we have the capacity to create both small and large-scale surveys. Our clients frequently report the benefits of using surveys. Some of those benefits include:

Surveys hold significant power. By tapping into the insights our call center gathers from consumers, we can assist you in developing new products and services or fine-tuning your existing offerings. Ready to discover how ABC Marketing Services can support your company? Give us a shout. We'll take the time to understand your needs and provide a tailored proposal just for you.

What Industries Benefit from Surveys from ABC Marketing Services?

Leaders in industries like Insurance and Logistics & Supply Chain find surveys from ABC Marketing Services to be highly effective. Our surveys help improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHealth Insurance Providers
  • list-startAuto Insurance Companies
  • list-startWarehousing Companies
  • list-start3PL Providers

Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services

As a leading call center company in Arlington, TX, we know that innovative, custom service is what you need to succeed. That's why, since 1996, ABC Marketing Services has led the way in providing cost-conscious yet effective call center solutions for businesses like yours. From telemarketing and help desk services to lead generation and premium tech support, we can help. We've got the tools and resources to keep your company competitive and your customers happy. Contact us today to learn more about our unique call center services

Latest News in Arlington, TX

Free Veritex Bank Championship Tickets for Arlington Residents

Officials of the local Korn Ferry Tour Tournament announced today that tickets are now on sale for the 2025 Veritex Bank Championship. Tickets can be purchased by visiting the link through the tournament website at veritexbankchampionship.com. This is the 5th annual Veritex Bank Championship held at Texas Rangers Golf Club in Arl...

Officials of the local Korn Ferry Tour Tournament announced today that tickets are now on sale for the 2025 Veritex Bank Championship. Tickets can be purchased by visiting the link through the tournament website at veritexbankchampionship.com. This is the 5th annual Veritex Bank Championship held at Texas Rangers Golf Club in Arlington.

The tournament offers a few select ticketing options to fit every fan’s experience. Prices start at $25 for general admission grounds tickets, youth under the age of 18 are permitted free admission with a ticketed adult.

For an upgraded fan experience, consider the all-inclusive F&B experience with the VIP Patio Club ticket option for $100, which provides hospitality access on the patio of the clubhouse, at the heart of the golfing action.

This past October, the tournament hosted a ribbon-cutting ceremony to promote the return of the tournament to Texas Rangers Golf Club. At the ceremony, tournament director, Richie Sapp announced that Arlington residents will receive free tickets to all tournament rounds. Arlington residents may redeem their digital tickets at seven locations across Arlington (locations listed below). To redeem, residents will be given a unique code they will enter on the ticketing platform used by the tournament, which can be found at veritexbankchampionship.com.

Along with Arlington residents, all active-duty military, reservists, veterans, and first responders receive free admission to the tournament rounds.

Other exciting activities fans can anticipate this year include a mobile swing simulator for fans to test their game, fan-friendly prices at concessions, and the best access to watch golf’s most elite rising stars. Additionally, Prince Lebanese Grill will roll out its brand-new food truck at the tournament, serving up its signature Mediterranean flavors and fan-favorite dishes. With these exciting new offerings and more, this year’s Veritex Bank Championship promises to deliver an unforgettable experience for all attendees.

Fans can also look forward to themed days throughout tournament week, adding even more excitement to the experience. Folds of Honor Friday invites fans and players to show their support for military members and families by wearing red, white, and blue brought to you by our 13th hole sponsors, Plexus Groupe and evolve Consulting. On Sunday’s Community Day, families can enjoy an afternoon of fun with balloon art, face painting, and more from noon to 3 p.m. Whether you’re there to cheer on the competition or take part in the festivities, there’s something for everyone at this year’s championship.

For Arlington residents to redeem their free tickets, they may visit one of the select Arlington locations below to receive a promotion code. An associate at the location will ask to see ID for proof of Arlington residency and provide residents with a one-use promotion code.

Parking information: Parking passes are available for purchase on the Veritex Bank Championship ticketing website. Spectators will park at Globe Life Field in Prius Lot F, located at 1000 Ballpark Way, Arlington, TX 76011. Shuttles will open at 7 a.m. and run until 8 p.m. April 24-27.

Veritex Bank Championship General Admission and VIP Tickets

Downtown Arlington Farmers Market Open Saturdays Through November

By Office of CommunicationThe Downtown Arlington Farmers Market opened with a great turnout this past Saturday, marking the beginning of a new tradition in the heart of Arlington. The market, a collaboration between the Downtown Arlington Management Corporation, the City of Arlington, and Four Seasons Markets, will be held every Saturday through November from 10 a.m. to 2 p.m. It will offer a variety of fresh produce, local vendors, and unique artisan goods to the community.The ...

By Office of Communication

The Downtown Arlington Farmers Market opened with a great turnout this past Saturday, marking the beginning of a new tradition in the heart of Arlington. The market, a collaboration between the Downtown Arlington Management Corporation, the City of Arlington, and Four Seasons Markets, will be held every Saturday through November from 10 a.m. to 2 p.m. It will offer a variety of fresh produce, local vendors, and unique artisan goods to the community.

The market will be located in the city parking lot at the corner of Front and Center Streets just west of the Rotary Dream Park on Front Street.

Maggie Campbell, President and CEO for Downtown Arlington, emphasized the significance of this addition to the community.

“For years, our community has expressed a strong desire for a farmers market in Downtown Arlington. We are thrilled to finally bring this vision to life, offering a space where people can connect, support local businesses, and have access to fresh, locally sourced products.”

Parking and entry are free, making it easy for everyone to attend and enjoy this new weekend tradition. Free parking is available throughout Downtown. Some of the closest parking is along Front Street, on the first two floors of the 101 Center parking garage, in the lot west of City Hall, and the reverse-angle parking spaces on Mesquite, Center and Abram streets south of the train tracks. Handicap parking spaces are available on Center Street east of the George W. Hawkes Downtown Library.

The Downtown Arlington Farmers Market will feature 25 to 30 vendors offering a variety of locally grown fruits and vegetables, freshly baked goods, handmade crafts and more. This exciting addition to Downtown Arlington will provide the community with an opportunity to support local businesses while enjoying a lively atmosphere. Find a list of vendors attending each Saturday here.

“This farmer’s market is another piece in our overall strategies to make downtown a vibrant, walkable and locally fueled experience,” Campbell said. “It was identified long ago in our master plan, and now is the perfect time to bring it to life.”

In addition to the farmers market, the Doggie Depot, located within walking distance, is a great stop for dog owners looking to spoil their pets. After shopping for fresh produce and local goods, you can take your dog to the nearby Doggie Depot for a fun time. Located within walking distance from the market, the Doggie Depot offers a perfect spot for your pet to enjoy some playtime while you explore the area. It’s a great way to make it a full outing for both you and your furry friend.

For more information, follow Downtown Arlington on Instagram, Facebook, X, and view the website or subscribe to our newsletter.

ACTIV, Arlington’s Recreation Center for Ages 50-Plus, Now Open

The doors are officially open for ACTIV, Arlington’s new 73,000-square-feet recreation center for adults ages 50 and older.ACTIV, now the City’s largest recreation center, is located at 2061 W. Green Oaks Blvd in West Arlington. Hundreds of residents joined City leaders on Wednesday, March 26, to celebrate the facility’s grand opening. Voters approved funding for ACTIV i...

The doors are officially open for ACTIV, Arlington’s new 73,000-square-feet recreation center for adults ages 50 and older.

ACTIV, now the City’s largest recreation center, is located at 2061 W. Green Oaks Blvd in West Arlington. Hundreds of residents joined City leaders on Wednesday, March 26, to celebrate the facility’s grand opening. Voters approved funding for ACTIV in a special bond election in May 2017.

View Grand Opening Photo Slideshow

Parks and Recreation Director James Orloski said ACTIV can be considered as three facilities in one. The building has separate entrances and hours of operation for what is known as its Active side and its Social side. The facility’s natatorium, which includes an indoor lap pool and an indoor hydrotherapy pool, will open later this summer.

Amenities on the Active side include a full-court gymnasium, four indoor pickleball courts, a fitness area, and a walking track. The Active side is open from 6 a.m. to 8 p.m. Monday through Friday, 8 a.m. to 4 p.m. on Saturdays and noon to 4 p.m. on Sundays.

Amenities on the Social side include a lounge with billiards, a special events space, arts and crafts room and more. The social side is open from 8 a.m. to 5 p.m. Monday through Friday and then open for private rentals only on weekends.

ACTIV is the third recreation center opened by Arlington in the past five year, preceded by The Beacon in southeast Arlington and the East Library and Recreation Center in East Arlington in 2020. ACTIV is also located at the newly designated Centennial Park, which is Arlington’s 100th public park dedicated as part of Parks & Recreation’s 100th anniversary last year.

Outdoor amenities at ACTIV include a patio, outdoor walking trail, six pickleball courts, and a community garden where patrons can rent a bed for gardening year-round.

As with the City’s five other recreation centers, patrons must have a day pass or a membership to access ACTIV’s programs and amenities. ACTIV memberships can be used at any City of Arlington Recreation Center. Parks & Recreation offers three tiers of recreation center memberships, Blue, Green and Gold, with pricing based on the types of amenities and activities patrons are seeking to access. Day passes are available for $8.

ACTIV Membership Prices

Arlington recreation centers charge membership fees and daily pass fees to help fund year-round operating costs.

Participants can receive complementary Gold-tier membership through Silver Sneakers, Renew Active, and Silver & Fit.

For adults ages 50-59, Blue-tier plans start at $16 a month, Green-tier plans start at $20 a month and Gold-tier plans start at $32 a month.

For adults ages 60-79, Blue-tier plans start at $5 a month, Green-tier plans start at $18 a month and Gold-tier plans start at $26 a month.

Annual passes as also available and range from $192 to $384 for patrons ages 50-59, from $60 to $312 for patrons ages 60-79 or just $24 for Super Senior patrons ages 80 and up.

Fees for patrons who are not Arlington residents are approximately 30% higher than resident pricing for all membership tiers, except for Super Seniors memberships for those who are ages 80 and older.

ACTIV Membership Info

Residents who are interested in volunteer position, full-time or part-time job opportunities, rental options or possible programming can send an email to [email protected] and put ACTIV in the subject line.

Arlington Releases FY24 Popular Annual Financial Report

By the Office of CommunicationDo you want to see how your tax dollars are spent? Are you interested in learning about major economic development deals, infrastructure investments and new programs and initiatives that aim to improve the quality of life in The American Dream City?If so, we invite you to take a few moments to review the City of Arlington's FY24 Popular Annual Financial Report. It's our version of a corporate annual report, condensed to a few pages of financial information and interesting stories...

By the Office of Communication

Do you want to see how your tax dollars are spent? Are you interested in learning about major economic development deals, infrastructure investments and new programs and initiatives that aim to improve the quality of life in The American Dream City?

If so, we invite you to take a few moments to review the City of Arlington's FY24 Popular Annual Financial Report. It's our version of a corporate annual report, condensed to a few pages of financial information and interesting stories about public and private investment, valuable programs and services happening here in Arlington.

In addition to Parks & Recreation’s 100th anniversary celebration and the exciting opening of Arlington’s new Convention Center, you'll find dozens of success stories about the City’s continued work to Champion Great Neighborhoods, Enhance Regional Mobility, Leverage Technology, Invest in Our Economy, Build Unity and Support Youth and Families.

These includes investments in our streets, sidewalks and parks, which includes the new ability-inclusive playground at Meadowbrook Park and the completion of the voter-approved ACTIV recreation center for patrons 50 and older, and much more. You can also learn more about the continued success of the citywide Via rideshare and Arlington RAPID self-driving vehicle public transportation programs, the citywide transition to trash carts, a new Ask Arlington app, and some of the many state and national honors the City received for its ongoing work to ensure Arlington is a great city to live, learn, work and play.

The Popular Annual Financial Report is a citizen-friendly financial report that uses narrative, photos and graphics to explain the information found in the Comprehensive Annual Financial Report. Both are published at the same time each year.

View the Fiscal Year 2024 Popular Annual Financial Report.

2 Arlington restaurants closed for ‘severe’ roach problems. Another fails health inspection

CORRECTION: A previous version of this story incorrectly reported that Dirty Cajun Seafood Kitchen, at 100 West Pioneer Parkway, was closed due to a roach infestation. The inspection data was for a previous restaurant at that location. Dirty Cajun Seafood Kitchen remodeled the space, conducted extensive pest control treatments, and passed all required inspections before opening for the first time last week, the new restaurant’s owners said.Corrected Mar 30, 2025Three Arlington restaurants were temporarily closed, i...

CORRECTION: A previous version of this story incorrectly reported that Dirty Cajun Seafood Kitchen, at 100 West Pioneer Parkway, was closed due to a roach infestation. The inspection data was for a previous restaurant at that location. Dirty Cajun Seafood Kitchen remodeled the space, conducted extensive pest control treatments, and passed all required inspections before opening for the first time last week, the new restaurant’s owners said.

Corrected Mar 30, 2025

Three Arlington restaurants were temporarily closed, including two that had roach infestations, and another restaurant failed in recent health inspections, according to city data compiled by the Star-Telegram.

The report contains data from March 2-March 15 and 141 inspections.

Arlington’s health inspections function on a 100-point system. A score of 100 points is considered perfect and 70 is considered extremely poor.

Three restaurants were temporarily closed by the City of Arlington:

One restaurant failed its health inspection: Taipo, located at 200 E. Abram St., was closed due to “temperature violations, failure to discard out of date food products, improper food storage, and poor employee hygiene,” city officials said. Inspectors ensured the worst issues were fixed immediately and later returned for a follow-up inspection. The restaurant had a score of 68.

In total, 26 restaurants underwent follow-up inspections and five restaurants scored under 75 points on inspection, according to the report.

Some data analysis in this story was conducted using AI. For more information on how the Star-Telegram and McClatchy newsrooms are using AI, go here.

Here are the inspection scores and violations for restaurants within the city limits of Arlington for March 2nd - March 15th, 2025 A score of 100 is a perfect score and 70 is considered to be extremely poor. Reinspections will be conducted for restaurants that score 75 or less. If serious health and sanitation violations are considered an imminent health hazard, the restaurant will be closed until the identified health hazard has been mitigated. To search the restaurant inspections, type in a restaurant name. You can also sort by score.

A Flourish table

Steve Wilson [email protected]

This story was originally published March 24, 2025 at 5:05 PM.

Disclaimer:

This website publishes news articles that contain copyrighted material whose use has not been specifically authorized by the copyright owner. The non-commercial use of these news articles for the purposes of local news reporting constitutes "Fair Use" of the copyrighted materials as provided for in Section 107 of the US Copyright Law.

Disclaimer:

This website publishes news articles that contain copyrighted material whose use has not been specifically authorized by the copyright owner. The non-commercial use of these news articles for the purposes of local news reporting constitutes "Fair Use" of the copyrighted materials as provided for in Section 107 of the US Copyright Law.

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ABC Marketing Outbound Sales Arlington, TX