Call Center Company in Dallas, TX
You don't have to be an all-A student from The University of Texas at Dallas near Dallas to know that exceptional customer service and effective communication are more important than ever in today's environment. With a multitude of platforms available for customer engagement, companies and industries of all kinds are feeling compelled to elevate their client support.
In fact, savvy business leaders are exploring ways to cut costs by outsourcing their inbound and outbound voice services, along with the email and chat support that are crucial to daily operations. If your company is ready to enhance customer experience, retain and grow its client base, increase brand visibility, and outpace competitors, consider collaborating with ABC Marketing Services Services to take the next step.

Years of Experience

- Call Center Company in Dallas, TX
- The ABC Marketing Services Difference
- Call Center Company for Appointment Setting
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Help Desk
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Technical Support
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Marketing Research
- What Industries Benefit from Marketing Research Services from ABC Marketing Services?
- Call Center Company for Surveys
- Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services
The ABC Marketing Services Difference
For over 20 years, our call center company in Dallas, TX has been providing innovative solutions to help you engage with your markets across the U.S., Canada, and beyond. We've successfully launched hundreds of campaigns for a number of needs, including:
Help Desk
Customer Care
Technical Support
Surveys
Appointment Setting
Outbound Sales
Lead Generation
We recognize that choosing to partner with a call center for customer care and product support is a significant commitment. We also understand how challenging it can be to transition from another call center provider. That's why, as your trusted partner, we're dedicated to guiding you through this process every step of the way.
When you collaborate with ABC Marketing Services, you gain access to a team of experts who are ready to support your customers as if they were their own. Unlike other call center companies, we offer services that are fully customized to meet the unique needs of your business. Our centers are close to the U.S., in user-friendly destinations in Mexico, Belize, El Salvador, and Brazil, where our pricing is 50% lower than standard rates, and we can handle projects in Spanish, English, Portuguese, and other languages.

What Industries Does ABC Marketing Services Target?
If you own a business, you're probably wondering whether we serve the industry in which you work. We're proud to serve many businesses in a number of different industries, including:
Travel Industry
Medical Industry
Mortgage Industry
Banking Industry
Software Industry
Doctors Offices
Dentist Offices
Retail Stores
More
The bottom line? Our key motivator is your success. Let's talk today about your business objectives. Once we understand your business and your goals, we'll help you achieve the results you want with the help of reliable call center pros. Now that you know more about ABC Marketing Services, let's take a deeper dive into the most popular call center services we provide.
Call Center Company for Appointment Setting
Could you imagine booking an appointment at The Sage Oak in Dallas, only for their team to make a mistake and lose the reservation you made? Chances are you'd be mad. The same goes for your company when one of your customers books an appointment, and it's lost or delayed.
We recognize how time-consuming appointment setting can be for your business. That's where ABC Marketing Services comes in. We're one of the top call center companies providing appointment-setting services in the U.S. We specialize in offering customized solutions for businesses aiming to simplify their scheduling and improve customer engagement. Our goal is to help companies like yours stay organized and concentrate on what truly counts—achieving growth and success.

Why Hire a Call Center Company in Dallas, TX for Appointment Setting?
Partnering with a knowledgeable call center for appointment setting can help you save time, cut costs, and minimize stress. Plus, your business can avoid expenses such as equipment, overhead, setup time, and training, all while enhancing your profits and sales.
Some additional benefits of working with ABC Marketing Services for appointment setting include:
24/7 Service
Focus More Time on Your Business
Correct Difficult Staffing Problems
Communicate with Customers Effectively
Grow Your Company
More
What Industries Benefit from ABC Appointment Setting Services?
Leaders in industries like Automotive & Transportation and Agriculture & Agribusiness find appointment setting services from ABC Marketing Services to be highly effective. Our appointment setting services help improve customer service, generate sales, and provide tech support for businesses such as:
Farm Supply Distributors
Equipment Manufacturers
Organic Farms
Car Dealerships
Trucking & Logistics Companies
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Automotive & Transportation and Agriculture & Agribusiness.
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Business Services & Consulting and Construction & Engineering.
Call Center Company for Help Desk
Outsourcing your help desk allows your customer service department to operate 24 hours a day. Our call center company in Dallas, TX can offer tier-1 technical support or serve as backup for your in-house help desk team. Simplify your support process and focus on growing your business, instead of dealing with help desk nightmares.

What Makes ABC Marketing Services the Best Choice for Outsourced Help Desk Services?
If you're worried about the high costs and hassles of Help Desk, look no further than our call center company for help. Help desk services from ABC Marketing Services include:
Some of the most competitive rates and flexible pricing options available, catering to a wide variety of needs, from fully dedicated agents to shared options priced by subscriber, call, or device.
A strong, purpose-driven service attitude. Like we stay ready for action with extensive help desk experience, available from 12/5 to 24/7 through phone, text, email, and live chat.
Secure and redundant call center infrastructure.
Bilingual Spanish/English and Portuguese/English agents, all fully trained with extremely low attrition.
Whether you're looking to integrate chat or email into your Help Desk services or hand over your operations for a fully managed system, ABC Marketing Services can help.
What Industries Benefit from Help Desk Services from ABC Marketing Services?
Leaders in industries like E-Commerce & Retail and Education & E-Learning find outsourced help desk services from ABC Marketing Services to be highly effective. Our help desk services improve customer service, generate sales, and provide support for businesses and organizations like:
Online Learning Platforms
Private Schools
Online Stores
Fashion Brands
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Education & E-Learning E-Commerce and Retail.
Call Center Company for Technical Support
ABC Marketing Services is a call center company known for its tech support - so much so that we offer two different tiers to accommodate our customers.

Standard Tech Support
For Basic Tier 1 Tech Support, our agent collects your customer's information and analyzes it to identify and resolve issues using established procedures. Typically, a Tier 1 agent works under the close supervision of a senior technician from your staff. Sometimes, your tech support needs can be integrated with the PTS offerings listed below, generating revenue for your company.

Premium Tech Support (PTS)
Our all-in-one, customizable Premium Technical Support (PTS) solution offers exceptional tech support for all the connected devices and services used by your customers. There's no requirement for you to create your own offering. This comprehensive solution comes with all the necessary call center resources, software, technology, and operational expertise. You just need to promote your PTS program to your customers.
A few of the reasons why customers choose our tech support services include:
Market-Leading Results
We help your company achieve better customer experiences and higher ROI.
Problem Solving
We help you deliver superior tech support experience via immediate live support and 24/7 problem-solving skills.
Available Customer Protection
Bundle additional services like device protection, Internet security, online backup, and other third-party services as part of a single PTS subscription.
What Industries Benefit from Tech Support Services from ABC Marketing Services?
Leaders in industries like Energy & Utilities and Financial Services & Banking find technical support services from ABC Marketing Services to be highly effective. Our technical support services improve customer service, generate sales, and provide support for businesses and organizations like:
Water & Electric Providers
Solar Energy Firms
Investment Companies
Insurance Firms
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Government & Public Sector and Healthcare & Medical.
Call Center Company for Marketing Research
Marketing research, encompassing social and opinion studies, involves the organized collection of data regarding individuals or organizations through statistical techniques and applied social science methods. This approach provides valuable insights to inform market decisions. As an integral part of any business strategy, having the right research is fundamental for sustaining your company's competitive edge - and ABC Marketing Services can help.
What Sets ABC Marketing Services Apart from Other Research Group Providers?

If business growth is on the menu this year, you've got to make informed decisions, and marketing research is one of the best ways to achieve that goal. Contact ABC Marketing Services to learn more about our marketing research services.
What Industries Benefit from Marketing Research Services from ABC Marketing Services?
Leaders in industries like Hospitality & Travel and IT & Software Development find marketing research services from ABC Marketing Services to be highly effective. Our marketing research services improve customer service, generate sales, and provide support for businesses and organizations like:
Hotels
Travel Agencies
Tech Startups
IT Consulting Firms
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Hospitality & Travel and IT & Software Development.
Call Center Company for Surveys
Conducting outbound market research and distributing customer surveys are excellent ways to gain insights into your consumers, allowing you to enhance your products or services. Relying on trial and error can be costly. Let our call center agents assist you in making informed decisions and assessing adoption rates before launching anything new.
At ABC Marketing Services, we have the capacity to create both small and large-scale surveys. Our clients frequently report the benefits of using surveys. Some of those benefits include:
Surveys hold significant power. By tapping into the insights our call center gathers from consumers, we can assist you in developing new products and services or fine-tuning your existing offerings. Ready to discover how ABC Marketing Services can support your company? Give us a shout. We'll take the time to understand your needs and provide a tailored proposal just for you.
What Industries Benefit from Surveys from ABC Marketing Services?
Leaders in industries like Insurance and Logistics & Supply Chain find surveys from ABC Marketing Services to be highly effective. Our surveys help improve customer service, generate sales, and provide support for businesses and organizations like:
Health Insurance Providers
Auto Insurance Companies
Warehousing Companies
3PL Providers
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Hospitality & Travel and IT & Software Development.
Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services
As a leading call center company in Dallas, TX, we know that innovative, custom service is what you need to succeed. That's why, since 1996, ABC Marketing Services has led the way in providing cost-conscious yet effective call center solutions for businesses like yours. From telemarketing and help desk services to lead generation and premium tech support, we can help. We've got the tools and resources to keep your company competitive and your customers happy. Contact us today to learn more about our unique call center services
Latest News in Dallas, TX
Dallas, TX – Accident With Injuries at 5600 E Grand Ave
Police Accident Reports (888) 657-1460https://localaccidentreports.com/dallas-tx-accident-with-injuries-at-5600-e-grand-ave/
Dallas, TX (April 26, 2025) – A vehicle collision with injuries occurred at 5600 E Grand Ave, leading to emergency response efforts and significant traffic disruptions. Emergency responders from Dallas Fire and Rescue were called to the scene, where medics and fire crews worked to assist those suffering from injuries after the collision.Victims were evaluated at the scene and transported to nearby hospitals for further treatment. Portions of E Grand Ave were temporarily closed as authorities worked to investigate the inci...
Dallas, TX (April 26, 2025) – A vehicle collision with injuries occurred at 5600 E Grand Ave, leading to emergency response efforts and significant traffic disruptions. Emergency responders from Dallas Fire and Rescue were called to the scene, where medics and fire crews worked to assist those suffering from injuries after the collision.
Victims were evaluated at the scene and transported to nearby hospitals for further treatment. Portions of E Grand Ave were temporarily closed as authorities worked to investigate the incident and clear the roadway of debris.
The circumstances surrounding the cause of the crash remain under active investigation by Dallas law enforcement. Our thoughts are with everyone affected by this collision.
Common Factors Behind Vehicle Collisions in Urban Texas Areas
Urban centers like Dallas face unique challenges when it comes to vehicle collisions. High traffic density, frequent intersections, and constant construction activity can all contribute to a greater risk of accidents on major roads such as E Grand Ave. Drivers must navigate not only heavy vehicle flows but also varying speed zones, pedestrian crossings, and sometimes unclear signage, all of which can increase the likelihood of a crash.
After being involved in a collision, it is important for those affected to seek medical care even if injuries do not appear immediately severe. Documenting injuries and securing an official accident report can play an essential role in insurance or legal proceedings that may follow. Recovery from a collision often extends beyond physical injuries, impacting daily routines and financial stability.
Awareness and defensive driving remain key strategies to avoid collisions in busy areas. Motorists are encouraged to allow extra travel time, stay alert for sudden stops or lane changes, and respect speed limits to reduce the chance of being involved in a crash.
For more information or to receive help after an accident, contact Local Accident Reports.
Dallas, TX – Auto Collision at Gaston Ave & Abrams Rd Leads to Injuries
Police Accident Reports (888) 657-1460https://localaccidentreports.com/dallas-tx-auto-collision-at-gaston-ave-abrams-rd-leads-to-injuries/
Dallas, TX (April 26, 2025) – A collision resulting in injuries was reported Saturday at the intersection of Gaston Ave and Abrams Rd in Dallas. The accident led to temporary traffic disruptions as crews worked to assist those impacted and manage the busy roadway during the afternoon hours.First responders, including paramedics and fire crews from Dallas Fire and Rescue, provided care to individuals suffering from a variety of injuries at the scene.Several nearby traffic lanes were affected as authorities worked qu...
Dallas, TX (April 26, 2025) – A collision resulting in injuries was reported Saturday at the intersection of Gaston Ave and Abrams Rd in Dallas. The accident led to temporary traffic disruptions as crews worked to assist those impacted and manage the busy roadway during the afternoon hours.
First responders, including paramedics and fire crews from Dallas Fire and Rescue, provided care to individuals suffering from a variety of injuries at the scene.
Several nearby traffic lanes were affected as authorities worked quickly to investigate the circumstances of the crash and to safely clear the area. The cause of the accident is currently under investigation. Our thoughts are with everyone affected by this collision.
Navigating the Aftermath of a Crash in Dallas
Busy intersections like Gaston Ave and Abrams Rd in Dallas are common sites for traffic collisions, particularly during peak travel hours. The combination of high volumes of vehicles, complex intersections, and pedestrian activity increases the likelihood of accidents occurring in these parts of the city.
Recent studies from Texas traffic safety agencies indicate that urban areas like Dallas have seen a steady rise in injury-causing accidents. Contributing factors often include distracted driving, speeding, and failure to properly navigate intersections. Crashes in these environments can lead to serious consequences, both immediately and in the weeks following the incident.
For those involved in a vehicle collision, it is important to prioritize safety by seeking prompt medical attention and documenting the accident scene when possible. Even minor crashes can lead to hidden injuries that may worsen over time if left untreated. Understanding your rights following an accident is equally important, particularly when dealing with insurance providers and potential legal claims.
Dealing with the aftermath of a collision can feel overwhelming, but seeking out the right support can ease the process. Staying informed and connected to trusted resources can help those affected by serious accidents move forward with confidence.
If you or a loved one has been hurt in a collision in Dallas, Local Accident Reports is ready to help by providing guidance and support during this difficult time.
Dallas, TX – Motor Vehicle Crash With Injuries at S Munger Blvd & Santa Fe Ave
Police Accident Reports (888) 657-1460https://localaccidentreports.com/dallas-tx-motor-vehicle-crash-with-injuries-at-s-munger-blvd-santa-fe-ave/
Dallas, TX (April 26, 2025) – Early Friday morning, a vehicle collision with injuries disrupted traffic in Old East Dallas near the intersection of S Munger Blvd and Santa Fe Ave. The crash, which took place around 1:37 a.m., drew a swift response from Dallas emergency crews who arrived to assist the injured individuals. Medics and fire crews worked to assist those suffering from injuries after the collision.The impact resulted in partial road closures while authorities and rescue teams managed the scene. Traffic remained...
Dallas, TX (April 26, 2025) – Early Friday morning, a vehicle collision with injuries disrupted traffic in Old East Dallas near the intersection of S Munger Blvd and Santa Fe Ave. The crash, which took place around 1:37 a.m., drew a swift response from Dallas emergency crews who arrived to assist the injured individuals. Medics and fire crews worked to assist those suffering from injuries after the collision.
The impact resulted in partial road closures while authorities and rescue teams managed the scene. Traffic remained restricted in the area for several hours as officials assessed damages and cleared the vehicles involved. Specific details regarding the number of people or types of vehicles affected were not immediately released. Officials have confirmed that the cause of the crash remains under active investigation at this time.
Our thoughts are with those impacted by this accident.
Dangers of Late-Night Accidents in Texas
Late-night accidents, such as the recent crash on S Munger Blvd, highlight a particular danger that often goes unnoticed in cities like Dallas. During overnight hours, drivers may face increased risks due to factors like reduced visibility, driver fatigue, and a higher likelihood of impaired driving. Areas like Old East Dallas, with its mix of residential streets and throughways, can become especially hazardous during these off-peak times.
In Texas, nighttime collisions represent a significant portion of overall traffic incidents. Studies show that accidents occurring between midnight and dawn often involve more severe injuries compared to those during daytime hours. Motorists traveling late at night are urged to remain vigilant, avoid distractions, and plan routes that minimize time spent on less populated roads.
After a nighttime crash, it is crucial to seek medical attention even if injuries are not immediately apparent. Soft tissue injuries, concussions, and internal trauma can develop symptoms hours after an impact. Victims should also be cautious when dealing with insurance companies and may wish to consult legal resources to understand their rights after being involved in a collision during these riskier driving periods.
If you or someone you know has been injured in a crash, reach out to Local Accident Reports for assistance.
Multiple tornadoes touch down in North Texas: Latest updates
WFAAhttps://www.wfaa.com/article/weather/tornadoes-touch-down-north-texas-dallas-fort-worth-yesterday/287-e1aa06c4-1f63-42c3-9a51-23e2b4174e70
Several confirmed tornadoes on Saturday night touched down accross parts of North Texas.DALLAS — Several tornadoes touched down in North Texas late Saturday and early Sunday morning, officials confirmed.The storms damaged buildings and downed trees in several locations across North Texas, but by 8 a.m. Sunday morning, ...
Several confirmed tornadoes on Saturday night touched down accross parts of North Texas.
DALLAS — Several tornadoes touched down in North Texas late Saturday and early Sunday morning, officials confirmed.
The storms damaged buildings and downed trees in several locations across North Texas, but by 8 a.m. Sunday morning, storms mostly moved out of the area toward far East Texas.
There were nine reports of tornadoes Saturday night and several were confirmed. There were no immediate reports of injuries or deaths caused by the storms.
A tornado warning remains in effect for much of North Texas through 7 a.m.
The National Weather Service Fort Worth confirmed a tornado touched down around 11 p.m. Saturday in Parker County near the Interstate 20 corridor. Officials reported flooding and damaged buildings in the aftermath of the storm Sunday.
11:03 pm: Multiple reports of a tornado on the ground north of I-20 near/north of Cool and Garner moving across northern Parker County. TAKE SHELTER NOW! #dfwwx https://t.co/kqH10NeOOb
— NWS Fort Worth (@NWSFortWorth) April 20, 2025
The Granbury Volunteer Fire Department and Hood County confirmed several homes were damaged by a tornado near Weatherford Saturday night. Most of the damage was found near Tolar, southwest of Granbury, officials said.
At least one home was destroyed in the storm and several others sustained major damage, Hod County said in a statement.
WFAA viewer Chris Jackson captured a video of a tornado forming around 8 a.m. Saturday, north of Hico, Texas in Hamilton County.
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Service Areas
- Call Center Company in Dallas, TX
- The ABC Marketing Services Difference
- Call Center Company for Cold Calling
- Call Center Company for Appointment Setting
- Call Center Company for Outbound Calls
- Call Center Company for Collections
- Call Center Company for Help Desk
- Call Center Company for Technical Support
- Call Center Company for Customer Support
- Call Center Company for Marketing Research
- Call Center Company for Surveys
