Call Center Company in Dallas, TX
You don't have to be an all-A student from The University of Texas at Dallas near Dallas to know that exceptional customer service and effective communication are more important than ever in today's environment. With a multitude of platforms available for customer engagement, companies and industries of all kinds are feeling compelled to elevate their client support.
In fact, savvy business leaders are exploring ways to cut costs by outsourcing their inbound and outbound voice services, along with the email and chat support that are crucial to daily operations. If your company is ready to enhance customer experience, retain and grow its client base, increase brand visibility, and outpace competitors, consider collaborating with ABC Marketing Services Services to take the next step.

Years of Experience

- Call Center Company in Dallas, TX
- The ABC Marketing Services Difference
- Call Center Company for Appointment Setting
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Help Desk
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Technical Support
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Marketing Research
- What Industries Benefit from Marketing Research Services from ABC Marketing Services?
- Call Center Company for Surveys
- Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services
The ABC Marketing Services Difference
For over 20 years, our call center company in Dallas, TX has been providing innovative solutions to help you engage with your markets across the U.S., Canada, and beyond. We've successfully launched hundreds of campaigns for a number of needs, including:
Help Desk
Customer Care
Technical Support
Surveys
Appointment Setting
Outbound Sales
Lead Generation
We recognize that choosing to partner with a call center for customer care and product support is a significant commitment. We also understand how challenging it can be to transition from another call center provider. That's why, as your trusted partner, we're dedicated to guiding you through this process every step of the way.
When you collaborate with ABC Marketing Services, you gain access to a team of experts who are ready to support your customers as if they were their own. Unlike other call center companies, we offer services that are fully customized to meet the unique needs of your business. Our centers are close to the U.S., in user-friendly destinations in Mexico, Belize, El Salvador, and Brazil, where our pricing is 50% lower than standard rates, and we can handle projects in Spanish, English, Portuguese, and other languages.

What Industries Does ABC Marketing Services Target?
If you own a business, you're probably wondering whether we serve the industry in which you work. We're proud to serve many businesses in a number of different industries, including:
Agriculture & Agribusiness
Automotive & Transportation
Business Services & Consulting
Construction & Engineering
E-Commerce & Retail
Education & E-Learning
Energy & Utilities
Financial Services & Banking
Government & Public Sector
Healthcare & Medical Services
Hospitality & Travel
Human Resources & Staffing
Information Technology (IT) & Software Development
Insurance
Legal & Law Firms
Logistics & Supply Chain
Manufacturing & Industrial
Marketing & Advertising
Media & Entertainment
Nonprofit & Charitable Organizations
Real Estate & Property Management
Security & Surveillance
Telecommunications
Waste Management & Environmental Services
Plastic surgery clinics
The bottom line? Our key motivator is your success. Let's talk today about your business objectives. Once we understand your business and your goals, we'll help you achieve the results you want with the help of reliable call center pros. Now that you know more about ABC Marketing Services, let's take a deeper dive into the most popular call center services we provide.
Call Center Company for Appointment Setting
Could you imagine booking an appointment at The Sage Oak in Dallas, only for their team to make a mistake and lose the reservation you made? Chances are you'd be mad. The same goes for your company when one of your customers books an appointment, and it's lost or delayed.
We recognize how time-consuming appointment setting can be for your business. That's where ABC Marketing Services comes in. We're one of the top call center companies providing appointment-setting services in the U.S. We specialize in offering customized solutions for businesses aiming to simplify their scheduling and improve customer engagement. Our goal is to help companies like yours stay organized and concentrate on what truly counts—achieving growth and success.

Why Hire a Call Center Company in Dallas, TX for Appointment Setting?
Partnering with a knowledgeable call center for appointment setting can help you save time, cut costs, and minimize stress. Plus, your business can avoid expenses such as equipment, overhead, setup time, and training, all while enhancing your profits and sales.
Some additional benefits of working with ABC Marketing Services for appointment setting include:
24/7 Service
Focus More Time on Your Business
Correct Difficult Staffing Problems
Communicate with Customers Effectively
Grow Your Company
More
What Industries Benefit from ABC Appointment Setting Services?
Leaders in industries like Automotive & Transportation and Agriculture & Agribusiness find appointment setting services from ABC Marketing Services to be highly effective. Our appointment setting services help improve customer service, generate sales, and provide tech support for businesses such as:
Farm Supply Distributors
Equipment Manufacturers
Organic Farms
Car Dealerships
Trucking & Logistics Companies
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Automotive & Transportation and Agriculture & Agribusiness.
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Business Services & Consulting and Construction & Engineering.
Call Center Company for Help Desk
Outsourcing your help desk allows your customer service department to operate 24 hours a day. Our call center company in Dallas, TX can offer tier-1 technical support or serve as backup for your in-house help desk team. Simplify your support process and focus on growing your business, instead of dealing with help desk nightmares.

What Makes ABC Marketing Services the Best Choice for Outsourced Help Desk Services?
If you're worried about the high costs and hassles of Help Desk, look no further than our call center company for help. Help desk services from ABC Marketing Services include:
Some of the most competitive rates and flexible pricing options available, catering to a wide variety of needs, from fully dedicated agents to shared options priced by subscriber, call, or device.
A strong, purpose-driven service attitude. Like we stay ready for action with extensive help desk experience, available from 12/5 to 24/7 through phone, text, email, and live chat.
Secure and redundant call center infrastructure.
Bilingual Spanish/English and Portuguese/English agents, all fully trained with extremely low attrition.
Whether you're looking to integrate chat or email into your Help Desk services or hand over your operations for a fully managed system, ABC Marketing Services can help.
What Industries Benefit from Help Desk Services from ABC Marketing Services?
Leaders in industries like E-Commerce & Retail and Education & E-Learning find outsourced help desk services from ABC Marketing Services to be highly effective. Our help desk services improve customer service, generate sales, and provide support for businesses and organizations like:
Online Learning Platforms
Private Schools
Online Stores
Fashion Brands
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Education & E-Learning E-Commerce and Retail.
Call Center Company for Technical Support
ABC Marketing Services is a call center company known for its tech support - so much so that we offer two different tiers to accommodate our customers.

Standard Tech Support
For Basic Tier 1 Tech Support, our agent collects your customer's information and analyzes it to identify and resolve issues using established procedures. Typically, a Tier 1 agent works under the close supervision of a senior technician from your staff. Sometimes, your tech support needs can be integrated with the PTS offerings listed below, generating revenue for your company.

Premium Tech Support (PTS)
Our all-in-one, customizable Premium Technical Support (PTS) solution offers exceptional tech support for all the connected devices and services used by your customers. There's no requirement for you to create your own offering. This comprehensive solution comes with all the necessary call center resources, software, technology, and operational expertise. You just need to promote your PTS program to your customers.
A few of the reasons why customers choose our tech support services include:
Market-Leading Results
We help your company achieve better customer experiences and higher ROI.
Problem Solving
We help you deliver superior tech support experience via immediate live support and 24/7 problem-solving skills.
Available Customer Protection
Bundle additional services like device protection, Internet security, online backup, and other third-party services as part of a single PTS subscription.
What Industries Benefit from Tech Support Services from ABC Marketing Services?
Leaders in industries like Energy & Utilities and Financial Services & Banking find technical support services from ABC Marketing Services to be highly effective. Our technical support services improve customer service, generate sales, and provide support for businesses and organizations like:
Water & Electric Providers
Solar Energy Firms
Investment Companies
Insurance Firms
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Government & Public Sector and Healthcare & Medical.
Call Center Company for Marketing Research
Marketing research, encompassing social and opinion studies, involves the organized collection of data regarding individuals or organizations through statistical techniques and applied social science methods. This approach provides valuable insights to inform market decisions. As an integral part of any business strategy, having the right research is fundamental for sustaining your company's competitive edge - and ABC Marketing Services can help.
What Sets ABC Marketing Services Apart from Other Research Group Providers?

If business growth is on the menu this year, you've got to make informed decisions, and marketing research is one of the best ways to achieve that goal. Contact ABC Marketing Services to learn more about our marketing research services.
What Industries Benefit from Marketing Research Services from ABC Marketing Services?
Leaders in industries like Hospitality & Travel and IT & Software Development find marketing research services from ABC Marketing Services to be highly effective. Our marketing research services improve customer service, generate sales, and provide support for businesses and organizations like:
Hotels
Travel Agencies
Tech Startups
IT Consulting Firms
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Hospitality & Travel and IT & Software Development.
Call Center Company for Surveys
Conducting outbound market research and distributing customer surveys are excellent ways to gain insights into your consumers, allowing you to enhance your products or services. Relying on trial and error can be costly. Let our call center agents assist you in making informed decisions and assessing adoption rates before launching anything new.
At ABC Marketing Services, we have the capacity to create both small and large-scale surveys. Our clients frequently report the benefits of using surveys. Some of those benefits include:
Surveys hold significant power. By tapping into the insights our call center gathers from consumers, we can assist you in developing new products and services or fine-tuning your existing offerings. Ready to discover how ABC Marketing Services can support your company? Give us a shout. We'll take the time to understand your needs and provide a tailored proposal just for you.
What Industries Benefit from Surveys from ABC Marketing Services?
Leaders in industries like Insurance and Logistics & Supply Chain find surveys from ABC Marketing Services to be highly effective. Our surveys help improve customer service, generate sales, and provide support for businesses and organizations like:
Health Insurance Providers
Auto Insurance Companies
Warehousing Companies
3PL Providers
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Hospitality & Travel and IT & Software Development.
Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services
As a leading call center company in Dallas, TX, we know that innovative, custom service is what you need to succeed. That's why, since 1996, ABC Marketing Services has led the way in providing cost-conscious yet effective call center solutions for businesses like yours. From telemarketing and help desk services to lead generation and premium tech support, we can help. We've got the tools and resources to keep your company competitive and your customers happy. Contact us today to learn more about our unique call center services
Latest News in Dallas, TX
Enjoy Free Donuts Today In Dallas For National Donut Day
Colby Smithhttps://secretdallas.com/free-donuts-deals-national-donut-day-dallas/
It seems like every day there’s some random holiday going on. From National Clean Your Desk Day, to Cheesy Socks Day, Bubble Wrap Appreciation Day, and more: we can help but wonder where these holidays are coming from and… why? This is not the case for National Donut Day. In fact, the holiday was established back in 1932 by The Salvation Army in honor of its Donut Lassies traveling to France to deliver confections to American soldiers during WW1.Today the holiday is celebrated by donut sh...
It seems like every day there’s some random holiday going on. From National Clean Your Desk Day, to Cheesy Socks Day, Bubble Wrap Appreciation Day, and more: we can help but wonder where these holidays are coming from and… why? This is not the case for National Donut Day. In fact, the holiday was established back in 1932 by The Salvation Army in honor of its Donut Lassies traveling to France to deliver confections to American soldiers during WW1.
Today the holiday is celebrated by donut shops across the country. This Friday, June 6, donut shops are getting in on the fun by offering free donuts and other special deals to their customers. Here’s where to enjoy your free donuts in Dallas this National Donut Day.
Rings Donuts and Coffee
The boutique Dallas donut, coffee, and kolache shop are offering a free glazed donut to customers with the purchase of any beverage.
6053 Sherry Ln, Dallas, TX
Duck Donuts
Duck Donuts in Fort Worth are giving away one free cinnamon sugar donut per customer without any purchase necessary. Valid in-store only.
6387 Camp Bowie Blvd #A, Fort Worth, TX
Voodoo Doughnuts
Portland import, Voodoo Doughnuts, are offering a special deal this Friday with a dozen pink-raised donuts for just $10, which also includes one free donut.
1806 Greenville Ave Suite 120, Dallas, TX
Dunkin’
The country’s largest coffee and donut brand are celebrating the sweetest holiday of the year this Friday by giving away a free donut per customer with the purchase of any beverage.
Multiple locations
Krispy Kreme
This Friday, customers at Krispy Kreme can enjoy one free doughnut of their choice (glazed, sprinkled, or otherwise) on the house at Krispy Kreme – no purchase necessary! Additionally, the venue is offering a special $2 deal on an Original Glazed dozen with the purchase of a dozen of any donuts with the BOGO2 at checkout.
5118 Greenville Ave, Dallas, TX
Dallas, TX – Vehicle Collision at N Fitzhugh Ave & Capitol Ave Leads to Injuries
Police Accident Reports (888) 657-1460https://localaccidentreports.com/dallas-tx-vehicle-collision-at-n-fitzhugh-ave-capitol-ave-leads-to-injuries/
Dallas, TX (June 10, 2025) – A vehicle collision led to injuries Monday afternoon in the Old East Dallas neighborhood. The incident occurred near the intersection of N Fitzhugh Ave and Capitol Ave at approximately 4:32 p.m., drawing a rapid response from emergency crews.First responders, including paramedics, assessed and treated individuals hurt in the crash. Though specific details about the number of vehicles or the extent of injuries have not been disclosed, emergency teams were seen managing the scene and supporting ...
Dallas, TX (June 10, 2025) – A vehicle collision led to injuries Monday afternoon in the Old East Dallas neighborhood. The incident occurred near the intersection of N Fitzhugh Ave and Capitol Ave at approximately 4:32 p.m., drawing a rapid response from emergency crews.
First responders, including paramedics, assessed and treated individuals hurt in the crash. Though specific details about the number of vehicles or the extent of injuries have not been disclosed, emergency teams were seen managing the scene and supporting those in need of medical attention.
Dallas Fire and Rescue remained on-site as officials launched an investigation into the cause of the incident. Authorities have yet to release further findings.
Our thoughts are with everyone impacted by this crash.
Traffic Hazards in Central Dallas Neighborhoods
Crashes like the one at N Fitzhugh Ave and Capitol Ave highlight the risks that persist across Dallas’s older and denser urban neighborhoods. Old East Dallas, with its narrow residential streets and high pedestrian activity, can present challenges for drivers, especially during late afternoon hours when traffic and foot movement increase simultaneously.
The Texas Department of Transportation reports that intersections within core city neighborhoods often experience elevated crash rates due to a combination of limited visibility, short traffic cycles, and mixed-use roadways. N Fitzhugh Ave, a connector through East Dallas, serves both local and through traffic, making it particularly susceptible to collisions during transitional times of day.
Residents and safety advocates continue to call for improvements such as enhanced signage, better pedestrian crossings, and traffic-calming measures to reduce the frequency of such incidents. In the meantime, drivers are urged to slow down, stay attentive, and yield appropriately in urban zones where conditions can change quickly.
For more information or to receive help after an accident, contact Local Accident Reports.
Note: These posts are created solely for the use of Local Accident Reports. We have not verified the information in these posts as the information is gathered from secondary sources. If you have personal knowledge that the information contained in these posts is inaccurate, please contact Local Accident Reports immediately so we can make the necessary corrections or remove the story.
Disclaimer: We are providing this information to the general public as a resource to use in the event you or a family member are injured in a similar incident. Every effort is put forth to honor the victims of accidents, and hope the information presented helps others avoid the same type of accidents in the future. The photos depicted in these posts are not representative of the actual accident scene. Please contact Local Accident Reports at (888) 657-1460 to be connected with an attorney in your area who will answer any legal questions you may have.
Dallas, TX – Injuries Reported in Crash at Terry St & S Fitzhugh Ave
Police Accident Reports (888) 657-1460https://localaccidentreports.com/dallas-tx-injuries-reported-in-crash-at-terry-st-s-fitzhugh-ave/
Dallas, TX (June 9, 2025) – An accident involving injuries was reported Sunday evening in the Old East Dallas neighborhood, prompting an immediate emergency response at the intersection of Terry St and S Fitzhugh Ave. The crash occurred around 8:35 p.m.First responders, including paramedics, assessed and treated individuals hurt in the crash. While full details about the sequence of events have not been confirmed, those involved were reported to have suffered a variety of injuries. On-site care was provided, and additiona...
Dallas, TX (June 9, 2025) – An accident involving injuries was reported Sunday evening in the Old East Dallas neighborhood, prompting an immediate emergency response at the intersection of Terry St and S Fitzhugh Ave. The crash occurred around 8:35 p.m.
First responders, including paramedics, assessed and treated individuals hurt in the crash. While full details about the sequence of events have not been confirmed, those involved were reported to have suffered a variety of injuries. On-site care was provided, and additional medical attention may have been needed for some of the injured.
The busy residential intersection experienced some minor disruption while emergency personnel cleared the scene and assisted the victims.
Officials have not yet determined the cause of the crash, and an investigation is underway to better understand the events that led to the incident. Our thoughts are with everyone affected.
Accidents in Dallas Neighborhoods Like Old East Dallas
Residential and urban intersections such as Terry St and S Fitzhugh Ave in Old East Dallas often pose increased crash risks due to mixed traffic, local foot traffic, and narrow streets. Evening crashes in these areas are especially common, as visibility decreases and local activity remains high.
Dallas continues to report a steady stream of collisions with injuries in its core and surrounding neighborhoods. Data from the Texas Department of Transportation shows that injury-related crashes have remained consistent across urban corridors, particularly in areas with dense population and tight intersections.
When injuries occur, victims may be faced with a complex recovery process that includes medical care, time away from work, and negotiating with insurance providers. It is important to remain informed about legal and procedural steps following such incidents, even when injuries initially appear manageable.
Taking action early, including documenting the incident and seeking advice, can help ensure access to appropriate support and fair treatment. Crash victims in urban centers like Dallas deserve clarity, care, and the resources to move forward confidently after an accident.
If you or someone you know has been injured in a crash, reach out to Local Accident Reports for assistance.
Note: These posts are created solely for the use of Local Accident Reports. We have not verified the information in these posts as the information is gathered from secondary sources. If you have personal knowledge that the information contained in these posts is inaccurate, please contact Local Accident Reports immediately so we can make the necessary corrections or remove the story.
Disclaimer: We are providing this information to the general public as a resource to use in the event you or a family member are injured in a similar incident. Every effort is put forth to honor the victims of accidents, and hope the information presented helps others avoid the same type of accidents in the future. The photos depicted in these posts are not representative of the actual accident scene. Please contact Local Accident Reports at (888) 657-1460 to be connected with an attorney in your area who will answer any legal questions you may have.
Dallas, TX – Motor Vehicle Collision with Injuries on Victor St
Police Accident Reports (888) 657-1460https://localaccidentreports.com/dallas-tx-motor-vehicle-collision-with-injuries-on-victor-st/
Dallas, TX (June 9, 2025) – A vehicle collision resulting in injuries occurred Sunday afternoon in the Old East Dallas neighborhood. The crash happened around 4:41 p.m. in the 5700 block of Victor St, drawing an immediate response from emergency crews.Emergency responders were quick to the scene, providing care to the injured victims. Authorities have not released details about the number of vehicles or individuals involved.The cause of the crash is under investigation, and officials are working to determine what l...
Dallas, TX (June 9, 2025) – A vehicle collision resulting in injuries occurred Sunday afternoon in the Old East Dallas neighborhood. The crash happened around 4:41 p.m. in the 5700 block of Victor St, drawing an immediate response from emergency crews.
Emergency responders were quick to the scene, providing care to the injured victims. Authorities have not released details about the number of vehicles or individuals involved.
The cause of the crash is under investigation, and officials are working to determine what led to the incident.
Our thoughts are with those affected by this accident.
Accidents in Historic Dallas Neighborhoods
Neighborhoods like Old East Dallas, known for their dense layout and residential streets, can be particularly vulnerable to unexpected traffic incidents. Narrow roadways, busy intersections, and a blend of pedestrian and vehicle activity all contribute to heightened risk.
Recent data from the Texas Department of Transportation reveals that Dallas continues to rank among the top cities in Texas for traffic-related injuries. The combination of local traffic, commuters, and increased development in areas like Old East Dallas contributes to this trend.
Residents and commuters are encouraged to use caution in areas where stop signs, yield signs, and reduced visibility can make navigation challenging. Slowing down on residential streets and being aware of surroundings can significantly reduce the risk of accidents.
If you or someone you know has been injured in a crash, reach out to Local Accident Reports for assistance.
Note: These posts are created solely for the use of Local Accident Reports. We have not verified the information in these posts as the information is gathered from secondary sources. If you have personal knowledge that the information contained in these posts is inaccurate, please contact Local Accident Reports immediately so we can make the necessary corrections or remove the story.
Disclaimer: We are providing this information to the general public as a resource to use in the event you or a family member are injured in a similar incident. Every effort is put forth to honor the victims of accidents, and hope the information presented helps others avoid the same type of accidents in the future. The photos depicted in these posts are not representative of the actual accident scene. Please contact Local Accident Reports at (888) 657-1460 to be connected with an attorney in your area who will answer any legal questions you may have.
Live Radar: Occasional showers and storms; heavy rain at times
Rick Mitchellhttps://www.nbcdfw.com/weather/nbc-5-weather-forecast/3806840/
There is a daily chance for showers and storms through the start of the weekend. The highest rain chances are on Wednesday and Thursday. While the overall severe risk is low, some storms may produce gusty winds and hail. Heavy rain is possible, perhaps leading to periods of flooding. Rainfall totals this week will average one to three inches. Areas southeast of DFW could see as much as five inches.Temperatures this week will be a bit below normal with highs in the 80s. However, humidity levels will remain high.Drier and warmer ...
There is a daily chance for showers and storms through the start of the weekend. The highest rain chances are on Wednesday and Thursday. While the overall severe risk is low, some storms may produce gusty winds and hail. Heavy rain is possible, perhaps leading to periods of flooding. Rainfall totals this week will average one to three inches. Areas southeast of DFW could see as much as five inches.
Temperatures this week will be a bit below normal with highs in the 80s. However, humidity levels will remain high.
Drier and warmer weather returns next week.
Latest Forecast:
TONIGHT: 30% chance of showers and thunderstorms late. Mostly cloudy. Low: 72. Wind: SE 5-10 mph.
WEDNESDAY: A 70% chance of showers and thunderstorms, otherwise mostly cloudy and mild. High: 81. Wind: SE 5-10 mph.
THURSDAY: Mostly cloudy with a 70% chance of showers and storms. Low: 71. High: 81. Wind: SE 10-15 mph.
FRIDAY: Partly cloudy and warm with a 50% chance of showers and thunderstorms. Low: 71. High: 87. Wind: S 10-15 mph.
SATURDAY: Partly cloudy and warm with a 30% chance of showers and thunderstorms. Low: 73. High: 88. Wind: S 10-15 mph.
SUNDAY (FATHER'S DAY): Sun, clouds and very warm. Low: 75. High: 91. Wind: S 10-15 mph.
MONDAY: Sun, clouds and very warm. Low: 75. High: 92. Wind: S 10-15 mph.
TUESDAY: Sun, clouds and very warm. Low: 76. High: 92. Wind: S 10-15 mph.
WEDNESDAY: Sun, clouds and very warm. Low: 76. High: 94. Wind: S 10-15 mph.
THURSDAY: Very warm with a mix of sunshine and clouds. Low: 77. High: 93. Wind: S 10-15 mph.
FRIDAY: Very warm and a bit muggy with sunshine and a few clouds. Low: 76. High: 94. Wind: S 10-15 mph.
Disclaimer:

Service Areas
