Keep Your Company Competitive and Customers Happy with Call Center Services from ABC Marketing Services

Call Center Company in Grand Prairie, TX

You don't have to be an all-A student from Concorde Career College Grand Prairie near Grand Prairie to know that exceptional customer service and effective communication are more important than ever in today's environment. With a multitude of platforms available for customer engagement, companies and industries of all kinds are feeling compelled to elevate their client support.

In fact, savvy business leaders are exploring ways to cut costs by outsourcing their inbound and outbound voice services, along with the email and chat support that are crucial to daily operations. If your company is ready to enhance customer experience, retain and grow its client base, increase brand visibility, and outpace competitors, consider collaborating with ABC Marketing Services Services to take the next step.

Call Center Company Grand Prairie, TX

The ABC Marketing Services Difference

For over 20 years, our call center company in Grand Prairie, TX has been providing innovative solutions to help you engage with your markets across the U.S., Canada, and beyond. We've successfully launched hundreds of campaigns for a number of needs, including:

  • HelpHelp Desk
  • CareCustomer Care
  • TechnicalTechnical Support
  • SurveysSurveys
  • SettingAppointment Setting
  • OutboundOutbound Sales
  • LeadLead Generation

We recognize that choosing to partner with a call center for customer care and product support is a significant commitment. We also understand how challenging it can be to transition from another call center provider. That's why, as your trusted partner, we're dedicated to guiding you through this process every step of the way.

When you collaborate with ABC Marketing Services, you gain access to a team of experts who are ready to support your customers as if they were their own. Unlike other call center companies, we offer services that are fully customized to meet the unique needs of your business. Our centers are close to the U.S., in user-friendly destinations in Mexico, Belize, El Salvador, and Brazil, where our pricing is 50% lower than standard rates, and we can handle projects in Spanish, English, Portuguese, and other languages.

The ABC Marketing Grand Prairie, TX

What Industries Does ABC Marketing Services Target?

If you own a business, you're probably wondering whether we serve the industry in which you work. We're proud to serve many businesses in a number of different industries, including:

  • TravelTravel Industry
  • MedicalMedical Industry
  • MortgageMortgage Industry
  • BankingBanking Industry
  • SoftwareSoftware Industry
  • DoctorsDoctors Offices
  • DentistDentist Offices
  • RetailRetail Stores
  • MoreMore

The bottom line? Our key motivator is your success. Let's talk today about your business objectives. Once we understand your business and your goals, we'll help you achieve the results you want with the help of reliable call center pros. Now that you know more about ABC Marketing Services, let's take a deeper dive into the most popular call center services we provide.

Call Center Company for Appointment Setting

Could you imagine booking an appointment at The Retreat Senior Living in Grand Prairie, only for their team to make a mistake and lose the reservation you made? Chances are you'd be mad. The same goes for your company when one of your customers books an appointment, and it's lost or delayed.

We recognize how time-consuming appointment setting can be for your business. That's where ABC Marketing Services comes in. We're one of the top call center companies providing appointment-setting services in the U.S. We specialize in offering customized solutions for businesses aiming to simplify their scheduling and improve customer engagement. Our goal is to help companies like yours stay organized and concentrate on what truly counts—achieving growth and success.

ABC Marketing Customer Care Grand Prairie, TX

Why Hire a Call Center Company in Grand Prairie, TX for Appointment Setting?

Partnering with a knowledgeable call center for appointment setting can help you save time, cut costs, and minimize stress. Plus, your business can avoid expenses such as equipment, overhead, setup time, and training, all while enhancing your profits and sales.

Some additional benefits of working with ABC Marketing Services for appointment setting include:

  • Care24/7 Service
  • FocusFocus More Time on Your Business
  • CorrectCorrect Difficult Staffing Problems
  • CommunicateCommunicate with Customers Effectively
  • GrowGrow Your Company
  • MoreMore

What Industries Benefit from ABC Appointment Setting Services?

Leaders in industries like Automotive & Transportation and Agriculture & Agribusiness find appointment setting services from ABC Marketing Services to be highly effective. Our appointment setting services help improve customer service, generate sales, and provide tech support for businesses such as:

  • list-startFarm Supply Distributors
  • list-startEquipment Manufacturers
  • list-startOrganic Farms
  • list-startCar Dealerships
  • list-startTrucking & Logistics Companies
  • list-startMore

Call Center Company for Help Desk

Outsourcing your help desk allows your customer service department to operate 24 hours a day. Our call center company in Grand Prairie, TX can offer tier-1 technical support or serve as backup for your in-house help desk team. Simplify your support process and focus on growing your business, instead of dealing with help desk nightmares.

ABC Marketing Help Desk Grand Prairie, TX

What Makes ABC Marketing Services the Best Choice for Outsourced Help Desk Services?

If you're worried about the high costs and hassles of Help Desk, look no further than our call center company for help. Help desk services from ABC Marketing Services include:

01

Some of the most competitive rates and flexible pricing options available, catering to a wide variety of needs, from fully dedicated agents to shared options priced by subscriber, call, or device.

02

A strong, purpose-driven service attitude. Like we stay ready for action with extensive help desk experience, available from 12/5 to 24/7 through phone, text, email, and live chat.

03

Secure and redundant call center infrastructure.

04

Bilingual Spanish/English and Portuguese/English agents, all fully trained with extremely low attrition.

Whether you're looking to integrate chat or email into your Help Desk services or hand over your operations for a fully managed system, ABC Marketing Services can help.

What Industries Benefit from Help Desk Services from ABC Marketing Services?

Leaders in industries like E-Commerce & Retail and Education & E-Learning find outsourced help desk services from ABC Marketing Services to be highly effective. Our help desk services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startOnline Learning Platforms
  • list-startPrivate Schools
  • list-startOnline Stores
  • list-startFashion Brands
  • list-startMore

Call Center Company for Technical Support

ABC Marketing Services is a call center company known for its tech support - so much so that we offer two different tiers to accommodate our customers.

ABC Marketing Technical Support Grand Prairie, TX

Standard Tech Support

For Basic Tier 1 Tech Support, our agent collects your customer's information and analyzes it to identify and resolve issues using established procedures. Typically, a Tier 1 agent works under the close supervision of a senior technician from your staff. Sometimes, your tech support needs can be integrated with the PTS offerings listed below, generating revenue for your company.

ABC Marketing Surveys Grand Prairie, TX

Premium Tech Support (PTS)

Our all-in-one, customizable Premium Technical Support (PTS) solution offers exceptional tech support for all the connected devices and services used by your customers. There's no requirement for you to create your own offering. This comprehensive solution comes with all the necessary call center resources, software, technology, and operational expertise. You just need to promote your PTS program to your customers.

A few of the reasons why customers choose our tech support services include:

01

Market-Leading Results

We help your company achieve better customer experiences and higher ROI.

02

Problem Solving

We help you deliver superior tech support experience via immediate live support and 24/7 problem-solving skills.

03

Available Customer Protection

Bundle additional services like device protection, Internet security, online backup, and other third-party services as part of a single PTS subscription.

What Industries Benefit from Tech Support Services from ABC Marketing Services?

Leaders in industries like Energy & Utilities and Financial Services & Banking find technical support services from ABC Marketing Services to be highly effective. Our technical support services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startWater & Electric Providers
  • list-startSolar Energy Firms
  • list-startInvestment Companies
  • list-startInsurance Firms
  • list-startMore

Call Center Company for Marketing Research

Marketing research, encompassing social and opinion studies, involves the organized collection of data regarding individuals or organizations through statistical techniques and applied social science methods. This approach provides valuable insights to inform market decisions. As an integral part of any business strategy, having the right research is fundamental for sustaining your company's competitive edge - and ABC Marketing Services can help.

What Sets ABC Marketing Services Apart from Other Research Group Providers?

ABC Marketing Appointment Setting Grand Prairie, TX

If business growth is on the menu this year, you've got to make informed decisions, and marketing research is one of the best ways to achieve that goal. Contact ABC Marketing Services to learn more about our marketing research services.

What Industries Benefit from Marketing Research Services from ABC Marketing Services?

Leaders in industries like Hospitality & Travel and IT & Software Development find marketing research services from ABC Marketing Services to be highly effective. Our marketing research services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHotels
  • list-startTravel Agencies
  • list-startTech Startups
  • list-startIT Consulting Firms
  • list-startMore

Call Center Company for Surveys

Conducting outbound market research and distributing customer surveys are excellent ways to gain insights into your consumers, allowing you to enhance your products or services. Relying on trial and error can be costly. Let our call center agents assist you in making informed decisions and assessing adoption rates before launching anything new.

At ABC Marketing Services, we have the capacity to create both small and large-scale surveys. Our clients frequently report the benefits of using surveys. Some of those benefits include:

Surveys hold significant power. By tapping into the insights our call center gathers from consumers, we can assist you in developing new products and services or fine-tuning your existing offerings. Ready to discover how ABC Marketing Services can support your company? Give us a shout. We'll take the time to understand your needs and provide a tailored proposal just for you.

What Industries Benefit from Surveys from ABC Marketing Services?

Leaders in industries like Insurance and Logistics & Supply Chain find surveys from ABC Marketing Services to be highly effective. Our surveys help improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHealth Insurance Providers
  • list-startAuto Insurance Companies
  • list-startWarehousing Companies
  • list-start3PL Providers

Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services

As a leading call center company in Grand Prairie, TX, we know that innovative, custom service is what you need to succeed. That's why, since 1996, ABC Marketing Services has led the way in providing cost-conscious yet effective call center solutions for businesses like yours. From telemarketing and help desk services to lead generation and premium tech support, we can help. We've got the tools and resources to keep your company competitive and your customers happy. Contact us today to learn more about our unique call center services

Latest News in Grand Prairie, TX

Khruangbin Doesn't Hold Back the Unstoppable Vibe With a US Tour Kick-Off in Grand Prairie

Is there a vibier band than this? Khruangbin brought the crowd to a trance on Wednesday night in Grand Prairie.April 10, 2025Our goal is to raise $5,500 by April 27, and we’re counting on you, our dedicated readers, to help us get there. The funds we raise will power our newsroom and ensure we can continue delivering the trusted journalism and local coverage you rely on. If you enjoy reading Dallas Observer, will you help us thrive in 2025 and beyond?...

Is there a vibier band than this? Khruangbin brought the crowd to a trance on Wednesday night in Grand Prairie.

April 10, 2025

Our goal is to raise $5,500 by April 27, and we’re counting on you, our dedicated readers, to help us get there. The funds we raise will power our newsroom and ensure we can continue delivering the trusted journalism and local coverage you rely on. If you enjoy reading Dallas Observer, will you help us thrive in 2025 and beyond?

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On Wednesday night at Texas Trust CU Theatre in Grand Prairie, an ecstatic full house of fans became entranced by world-music-via Houston band Khruangbin.

"Khruangbin" is Thai for airplane, and kicking off the first night of their U.S. tour, the band took the crowd on a blissful journey. The power trio comprises Laura Lee Ochoa on bass/vocals, Mark Speer on guitar and vocals and Donald "DJ" Johnson on drums, backing vocals and keyboard. The vocals are spare; the band is largely instrumental, entirely a vibe.

Although they formed in 2010, the group is starting to permeate the mainstream. Last year, they were nominated for a Best New Artist Grammy. It's no surprise it would happen eventually: The band, known for its unparalleled style, builds momentum with every new release and every performance.

Andrew Sherman

Their sound is enigmatic, ranging from an ethereal daydream to downright groovy, taking influences from Thai pop and funk morphed with dub, soul, surf rock, R&B, rock and psych. Guitarist Speer has been referred to as a "music encyclopedia," and he's spoken about first becoming obsessed with a CD-ROM with music samples of the world. Ochoa was a guitarist and piano player, and Speer helped her transition to bass before they both toured with Yppah. This was the inspiration for the two to form their own band.

The band members' legend is that they came together in a barn to create the sound that is now Khruangbin. Speer and Johnson had played in a church band together and he was added to the final lineup in the past few years.

Andrew Sherman

Theirs is a band that seems to pop up everywhere once you become aware of them. Some fans discovered them while tuning into their favorite TV show — including this past season of White Lotus, which featured their music heavily this season. They've also had songs appear on Outer Banks, The Black List and Barry, to name a few. Their sound is a natural fit for creative visual mediums such as Mike White's exotic White Lotus universe, as the music presents a creative bed to enhance many scenes and moments. But, mostly, fans have discovered them by word of mouth, and they've become a fan favorite at festivals who play that circuit regularly.

Andrew Sherman

Helado Negro opened on Wednesday, and it was an absolute delight. His charm permeated the room as he sang and danced. It was a beautifully expressed set of joy.

The main attraction, Khruangbin, played the show in two sets; the first was the 2024 release A La Sala in its entirety. After a short reset, the band came back and played the crowd favorites. This is not a jam band, but make no mistake, they fucking jam. The songs had extended solo sections and felt much more stretched out live. The track "HOLD ME UP (THANK YOU)" was extended by solos traded back and forth. Ochoa really shined on this one.

Andrew Sherman

The last song of the first set (and also of A La Sala) was "Les Petits Gris." The stage was black but backlit. Speer and Ochoa sat peacefully in the front center of the stage with Johnson gently tickling the piano. The sound, feel and look of a thunderstorm slowly built in the background and grew into a full-blown storm that resonated onstage, ending the set. After that and a very quick stage re-set, it was onto the better-known servings from their catalog.

One might expect that seeing a mostly instrumental band live might be less visually stimulating, but nothing could be further from the truth. There was something both methodical and random about the way the band moved around the stage and interacted with each other. Some songs did feature vocals, and for those songs, the band seemed to have lightly choreographed the movements and placements of the mic stands.

At other moments, Speer and Ochoa spun around in place or strolled past each other, sharing a knowing and loving look. There was a lot of open space on stage, and they used it all, wandering back and forth but with purpose. They maintained a good stage balance throughout, stopping intermittently to pose stoically, always looking weird and super cool. It all fit perfectly.

Andrew Sherman

Drummer Johnson wears sunglasses and mostly just looks like a badass. Ochoa was smiling for much of the show and seemed visibly charged from interacting with people in the crowd. She also had a cute dip move she mixed in with the flow of the song. Speer had slightly less bop in his step, but he covered a lot of ground. They crisscrossed so much that it might be a cool art project to 3D-map their movements on the stage.

The big takeaway from Wednesday night was that Khruangbin is a total vibe, and that vibe is gaining traction. Jump on the plane now while you still can.

Andrew Sherman

Andrew Sherman

Andrew Sherman

Andrew Sherman

Andrew Sherman

Andrew Sherman

Best Internet Providers in Grand Prairie, Texas

What is the best internet provider in Grand Prairie?Spectrum is CNET’s top pick for most Grand Prairie households, thanks to its wide coverage, competitive pricing and straightforward plans that include ...

What is the best internet provider in Grand Prairie?

Spectrum is CNET’s top pick for most Grand Prairie households, thanks to its wide coverage, competitive pricing and straightforward plans that include unlimited data and a free modem. AT&T Fiber and T-Mobile Home Internet are also reliable options, but availability will depend on where you live.

The average monthly cost for home internet in Grand Prairie is around $52, though some providers offer lower rates. Spectrum, for example, starts at $30 per month for 100Mbps speeds. For the fastest speeds, AT&T Fiber delivers up to 5,000Mbps in Grand Prairie, though it comes at a high price of $245 a month.

Best internet in Grand Prairie, Texas

Source: CNET analysis of provider data.

Other available internet providers in Grand Prairie

Cheap internet options in Grand Prairie

The average starting price for internet service in Grand Prairie is approximately $50 per month. The lowest internet offering in Grand Prairie is Spectrum's Internet Advantage plan, offering a $30-per-month plan for 100Mbps. For eligible mobile customers, you may find lower rates with fixed wireless providers Verizon and T-Mobile.

Source: CNET analysis of provider data.

How to find internet deals and promotions in Grand Prairie

The best internet deals and top promotions in Grand Prairie depend on what discounts are available during that period. Most deals are short-lived, but we look frequently for the latest offers.

Grand Prairie internet providers, like Spectrum, may offer lower introductory pricing or streaming add-ons for a limited time. Others, such as AT&T and Verizon, run the same standard pricing year-round.

For a more extensive list of promos, check out our guide on the best internet deals.

How fast is Grand Prairie broadband?

In the most recent Ookla speed test data, Grand Prairie came in with a fixed median download speed of 361Mbps. The city performed much better in comparison to other nearby cities like Dallas at 165Mbps and Arlington and Irving, flirting around on either side of 340Mbps.

Source: CNET analysis of provider data.

What’s a good internet speed?

Most internet connection plans can now handle basic productivity and communication tasks. If you're looking for an internet plan that can accommodate videoconferencing, streaming video or gaming, you'll have a better experience with a more robust connection. Here's an overview of the recommended minimum download speeds for various applications, according to the Federal Communications Commission. Note that these are only guidelines and that internet speed, service and performance vary by connection type, provider and address.

For more information, refer to our guide on how much internet speed you really need.

How CNET chose the best internet providers in Grand Prairie

Internet service providers are numerous and regional. Unlike the latest smartphone, laptop, router or kitchen tool, it’s impractical to personally test every ISP in a given city. What’s our approach? We start by researching the pricing, availability and speed information, drawing on our own historical ISP data, the provider sites and mapping information from FCC.gov.

It doesn’t end there: We go to the FCC’s website to check our data and ensure we consider every ISP that provides service in an area. We also input local addresses on provider websites to find specific options for residents. We look at sources, including the American Customer Satisfaction Index and J.D. Power, to evaluate how happy customers are with an ISP’s service. ISP plans and prices are subject to frequent changes; all information provided is accurate as of publication.

Once we have this localized information, we ask three main questions:

While the answers to those questions are often layered and complex, the providers that come closest to “yes” on all three are the ones we recommend. When selecting the cheapest internet service, we look for the plans with the lowest monthly fee, although we also factor in things like price increases, equipment fees and contracts. Choosing the fastest internet service is relatively straightforward. We look at advertised upload and download speeds and also consider real-world speed data from sources like Ookla and FCC reports. (Ookla is owned by the same parent company as CNET, Ziff Davis.)

To explore our process in more depth, visit our page on how we test ISPs.

What's the final word on internet providers in Grand Prairie?

Grand Prairie is home to a variety of broadband options. Cable and fixed wireless internet providers have a wider availability throughout the city. You wouldn't be getting nearly as fast speeds as you would from a fiber connection. If AT&T Fiber is serviceable at your address, I would put the provider at the top of your list.

Internet providers in Grand Prairie FAQs

What is the best internet service provider in Grand Prairie?

Charter's Spectrum Internet is Grand Prairie's best internet provider for most households. This cable giant offers the widest coverage in the area, serving 90% of households in Grand Prairie, according to the latest data from the FCC. Spectrum offers speeds up to 1,000Mbps and prices as low as $30 per month. If available at your address, AT&T Fiber is a solid option, too.

Is fiber internet available in Grand Prairie?

Fiber connectivity is available to about 52% of addresses in Grand Prairie.

What is the cheapest internet provider in Grand Prairie?

Spectrum's 100Mbps plan for $30 a month is the cheapest internet service in Grand Prairie. Additionally, fixed wireless providers T-Mobile Home Internet and Verizon 5G Home Internet offer discounts to eligible mobile customers that can bring their costs down to $35 monthly.

Disclaimer:

This website publishes news articles that contain copyrighted material whose use has not been specifically authorized by the copyright owner. The non-commercial use of these news articles for the purposes of local news reporting constitutes "Fair Use" of the copyrighted materials as provided for in Section 107 of the US Copyright Law.

Disclaimer:

This website publishes news articles that contain copyrighted material whose use has not been specifically authorized by the copyright owner. The non-commercial use of these news articles for the purposes of local news reporting constitutes "Fair Use" of the copyrighted materials as provided for in Section 107 of the US Copyright Law.

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