Call Center Company in Houston, TX
You don't have to be an all-A student from University of Houston near Houston to know that exceptional customer service and effective communication are more important than ever in today's environment. With a multitude of platforms available for customer engagement, companies and industries of all kinds are feeling compelled to elevate their client support.
In fact, savvy business leaders are exploring ways to cut costs by outsourcing their inbound and outbound voice services, along with the email and chat support that are crucial to daily operations. If your company is ready to enhance customer experience, retain and grow its client base, increase brand visibility, and outpace competitors, consider collaborating with ABC Marketing Services Services to take the next step.

Years of Experience

- Call Center Company in Houston, TX
- The ABC Marketing Services Difference
- Call Center Company for Appointment Setting
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Help Desk
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Technical Support
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Marketing Research
- What Industries Benefit from Marketing Research Services from ABC Marketing Services?
- Call Center Company for Surveys
- Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services
The ABC Marketing Services Difference
For over 20 years, our call center company in Houston, TX has been providing innovative solutions to help you engage with your markets across the U.S., Canada, and beyond. We've successfully launched hundreds of campaigns for a number of needs, including:
Help Desk
Customer Care
Technical Support
Surveys
Appointment Setting
Outbound Sales
Lead Generation
We recognize that choosing to partner with a call center for customer care and product support is a significant commitment. We also understand how challenging it can be to transition from another call center provider. That's why, as your trusted partner, we're dedicated to guiding you through this process every step of the way.
When you collaborate with ABC Marketing Services, you gain access to a team of experts who are ready to support your customers as if they were their own. Unlike other call center companies, we offer services that are fully customized to meet the unique needs of your business. Our centers are close to the U.S., in user-friendly destinations in Mexico, Belize, El Salvador, and Brazil, where our pricing is 50% lower than standard rates, and we can handle projects in Spanish, English, Portuguese, and other languages.

What Industries Does ABC Marketing Services Target?
If you own a business, you're probably wondering whether we serve the industry in which you work. We're proud to serve many businesses in a number of different industries, including:
Agriculture & Agribusiness
Automotive & Transportation
Business Services & Consulting
Construction & Engineering
E-Commerce & Retail
Education & E-Learning
Energy & Utilities
Financial Services & Banking
Government & Public Sector
Healthcare & Medical Services
Hospitality & Travel
Human Resources & Staffing
Information Technology (IT) & Software Development
Insurance
Legal & Law Firms
Logistics & Supply Chain
Manufacturing & Industrial
Marketing & Advertising
Media & Entertainment
Nonprofit & Charitable Organizations
Real Estate & Property Management
Security & Surveillance
Telecommunications
Waste Management & Environmental Services
Plastic surgery clinics
The bottom line? Our key motivator is your success. Let's talk today about your business objectives. Once we understand your business and your goals, we'll help you achieve the results you want with the help of reliable call center pros. Now that you know more about ABC Marketing Services, let's take a deeper dive into the most popular call center services we provide.
Call Center Company for Appointment Setting
Could you imagine booking an appointment at Senior Living Specialists Houston in Houston, only for their team to make a mistake and lose the reservation you made? Chances are you'd be mad. The same goes for your company when one of your customers books an appointment, and it's lost or delayed.
We recognize how time-consuming appointment setting can be for your business. That's where ABC Marketing Services comes in. We're one of the top call center companies providing appointment-setting services in the U.S. We specialize in offering customized solutions for businesses aiming to simplify their scheduling and improve customer engagement. Our goal is to help companies like yours stay organized and concentrate on what truly counts—achieving growth and success.

Why Hire a Call Center Company in Houston, TX for Appointment Setting?
Partnering with a knowledgeable call center for appointment setting can help you save time, cut costs, and minimize stress. Plus, your business can avoid expenses such as equipment, overhead, setup time, and training, all while enhancing your profits and sales.
Some additional benefits of working with ABC Marketing Services for appointment setting include:
24/7 Service
Focus More Time on Your Business
Correct Difficult Staffing Problems
Communicate with Customers Effectively
Grow Your Company
More
What Industries Benefit from ABC Appointment Setting Services?
Leaders in industries like Automotive & Transportation and Agriculture & Agribusiness find appointment setting services from ABC Marketing Services to be highly effective. Our appointment setting services help improve customer service, generate sales, and provide tech support for businesses such as:
Farm Supply Distributors
Equipment Manufacturers
Organic Farms
Car Dealerships
Trucking & Logistics Companies
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Automotive & Transportation and Agriculture & Agribusiness.
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Business Services & Consulting and Construction & Engineering.
Call Center Company for Help Desk
Outsourcing your help desk allows your customer service department to operate 24 hours a day. Our call center company in Houston, TX can offer tier-1 technical support or serve as backup for your in-house help desk team. Simplify your support process and focus on growing your business, instead of dealing with help desk nightmares.

What Makes ABC Marketing Services the Best Choice for Outsourced Help Desk Services?
If you're worried about the high costs and hassles of Help Desk, look no further than our call center company for help. Help desk services from ABC Marketing Services include:
Some of the most competitive rates and flexible pricing options available, catering to a wide variety of needs, from fully dedicated agents to shared options priced by subscriber, call, or device.
A strong, purpose-driven service attitude. Like we stay ready for action with extensive help desk experience, available from 12/5 to 24/7 through phone, text, email, and live chat.
Secure and redundant call center infrastructure.
Bilingual Spanish/English and Portuguese/English agents, all fully trained with extremely low attrition.
Whether you're looking to integrate chat or email into your Help Desk services or hand over your operations for a fully managed system, ABC Marketing Services can help.
What Industries Benefit from Help Desk Services from ABC Marketing Services?
Leaders in industries like E-Commerce & Retail and Education & E-Learning find outsourced help desk services from ABC Marketing Services to be highly effective. Our help desk services improve customer service, generate sales, and provide support for businesses and organizations like:
Online Learning Platforms
Private Schools
Online Stores
Fashion Brands
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Education & E-Learning E-Commerce and Retail.
Call Center Company for Technical Support
ABC Marketing Services is a call center company known for its tech support - so much so that we offer two different tiers to accommodate our customers.

Standard Tech Support
For Basic Tier 1 Tech Support, our agent collects your customer's information and analyzes it to identify and resolve issues using established procedures. Typically, a Tier 1 agent works under the close supervision of a senior technician from your staff. Sometimes, your tech support needs can be integrated with the PTS offerings listed below, generating revenue for your company.

Premium Tech Support (PTS)
Our all-in-one, customizable Premium Technical Support (PTS) solution offers exceptional tech support for all the connected devices and services used by your customers. There's no requirement for you to create your own offering. This comprehensive solution comes with all the necessary call center resources, software, technology, and operational expertise. You just need to promote your PTS program to your customers.
A few of the reasons why customers choose our tech support services include:
Market-Leading Results
We help your company achieve better customer experiences and higher ROI.
Problem Solving
We help you deliver superior tech support experience via immediate live support and 24/7 problem-solving skills.
Available Customer Protection
Bundle additional services like device protection, Internet security, online backup, and other third-party services as part of a single PTS subscription.
What Industries Benefit from Tech Support Services from ABC Marketing Services?
Leaders in industries like Energy & Utilities and Financial Services & Banking find technical support services from ABC Marketing Services to be highly effective. Our technical support services improve customer service, generate sales, and provide support for businesses and organizations like:
Water & Electric Providers
Solar Energy Firms
Investment Companies
Insurance Firms
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Government & Public Sector and Healthcare & Medical.
Call Center Company for Marketing Research
Marketing research, encompassing social and opinion studies, involves the organized collection of data regarding individuals or organizations through statistical techniques and applied social science methods. This approach provides valuable insights to inform market decisions. As an integral part of any business strategy, having the right research is fundamental for sustaining your company's competitive edge - and ABC Marketing Services can help.
What Sets ABC Marketing Services Apart from Other Research Group Providers?

If business growth is on the menu this year, you've got to make informed decisions, and marketing research is one of the best ways to achieve that goal. Contact ABC Marketing Services to learn more about our marketing research services.
What Industries Benefit from Marketing Research Services from ABC Marketing Services?
Leaders in industries like Hospitality & Travel and IT & Software Development find marketing research services from ABC Marketing Services to be highly effective. Our marketing research services improve customer service, generate sales, and provide support for businesses and organizations like:
Hotels
Travel Agencies
Tech Startups
IT Consulting Firms
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Hospitality & Travel and IT & Software Development.
Call Center Company for Surveys
Conducting outbound market research and distributing customer surveys are excellent ways to gain insights into your consumers, allowing you to enhance your products or services. Relying on trial and error can be costly. Let our call center agents assist you in making informed decisions and assessing adoption rates before launching anything new.
At ABC Marketing Services, we have the capacity to create both small and large-scale surveys. Our clients frequently report the benefits of using surveys. Some of those benefits include:
Surveys hold significant power. By tapping into the insights our call center gathers from consumers, we can assist you in developing new products and services or fine-tuning your existing offerings. Ready to discover how ABC Marketing Services can support your company? Give us a shout. We'll take the time to understand your needs and provide a tailored proposal just for you.
What Industries Benefit from Surveys from ABC Marketing Services?
Leaders in industries like Insurance and Logistics & Supply Chain find surveys from ABC Marketing Services to be highly effective. Our surveys help improve customer service, generate sales, and provide support for businesses and organizations like:
Health Insurance Providers
Auto Insurance Companies
Warehousing Companies
3PL Providers
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Hospitality & Travel and IT & Software Development.
Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services
As a leading call center company in Houston, TX, we know that innovative, custom service is what you need to succeed. That's why, since 1996, ABC Marketing Services has led the way in providing cost-conscious yet effective call center solutions for businesses like yours. From telemarketing and help desk services to lead generation and premium tech support, we can help. We've got the tools and resources to keep your company competitive and your customers happy. Contact us today to learn more about our unique call center services
Latest News in Houston, TX
Houston, TX – Auto Crash With Injuries at Orr St & Elysian St
Police Accident Reports (888) 657-1460https://localaccidentreports.com/houston-tx-auto-crash-with-injuries-at-orr-st-elysian-st/
Houston, TX (May 30, 2025) – A crash resulting in injuries took place Thursday morning at the intersection of Orr St and Elysian St in central Houston. The incident occurred around 9:02 a.m., drawing a swift response from emergency personnel.Medics and fire crews worked to assist those suffering from injuries after the collision. Specific information regarding the number of people hurt or the types of vehicles involved has not yet been released. The crash disrupted movement along the busy intersection, requiring the atten...
Houston, TX (May 30, 2025) – A crash resulting in injuries took place Thursday morning at the intersection of Orr St and Elysian St in central Houston. The incident occurred around 9:02 a.m., drawing a swift response from emergency personnel.
Medics and fire crews worked to assist those suffering from injuries after the collision. Specific information regarding the number of people hurt or the types of vehicles involved has not yet been released. The crash disrupted movement along the busy intersection, requiring the attention of local law enforcement as responders worked to stabilize the scene and help those affected.
Officials are actively investigating the events that led up to the crash. The cause has not been publicly confirmed, and authorities are likely reviewing nearby traffic footage and statements from any witnesses present.
Our thoughts are with those affected by this accident.
Urban Collision Trends in Texas
Urban areas like Houston often see a high volume of vehicle accidents at busy intersections due to a combination of traffic density, mixed-use zoning, and fluctuating visibility. Crashes at intersections such as Orr St and Elysian St are not uncommon, as vehicles approach from multiple directions, often amid complex traffic signals or heavy commuting patterns.
In Texas, more than 50% of all vehicle collisions occur at intersections or junction points, according to the Texas Department of Transportation. While exact numbers for Houston are still being compiled for 2025, prior annual reports show that Harris County consistently ranks among the highest in the state for urban crash incidents.
Intersection accidents are often attributed to distracted driving, failure to yield, or speeding during signal changes. Residents are urged to take extra care when entering intersections and to avoid rushed decision-making, especially during morning commutes.
After an auto crash like this, it's important for those involved to document the scene if safe, seek immediate medical evaluation, and consult with a legal professional if injuries or property damage occur. These steps can help victims protect their rights and ensure they are fairly represented in insurance discussions or possible legal claims.
For more information or to receive help after an accident, contact Local Accident Reports.
Houston, TX – Fatal Apartment Fire on Burress St Near Airline Dr
Police Accident Reports (888) 657-1460https://localaccidentreports.com/houston-tx-fatal-apartment-fire-on-burress-st-near-airline-dr/
Houston, TX (May 29, 2025) – A fire broke out late on May 28 at the Independence Hall Apartments, located near the intersection of Burress St and Airline Dr in north Houston. The blaze erupted shortly before 11:00 p.m., prompting an urgent response from Houston firefighters who arrived to find flames shooting from the second floor of the independent living complex.Three individuals were successfully rescued from the burning structure and transported to nearby hospitals for medical treatment. Tragically, after the fire was...
Houston, TX (May 29, 2025) – A fire broke out late on May 28 at the Independence Hall Apartments, located near the intersection of Burress St and Airline Dr in north Houston. The blaze erupted shortly before 11:00 p.m., prompting an urgent response from Houston firefighters who arrived to find flames shooting from the second floor of the independent living complex.
Three individuals were successfully rescued from the burning structure and transported to nearby hospitals for medical treatment. Tragically, after the fire was extinguished, first responders discovered the body of a 74-year-old man who had succumbed to the incident. Authorities have not yet released the identity of the deceased.
The cause of the fire remains under investigation as officials work to determine what sparked the blaze in the senior housing facility. Our hearts go out to the family of the man who lost his life and to those injured in this tragic event.
Fire Safety and Senior Housing in Houston
Incidents like the deadly fire at the Independence Hall Apartments highlight the vulnerability of residents in independent and senior living communities, particularly during overnight hours. Fires in such facilities pose serious risks due to mobility limitations, complex evacuation needs, and delayed detection if alarms or systems malfunction.
In Houston and across Texas, apartment fires remain a leading cause of residential fatalities and injuries, especially among elderly populations. Fire departments urge families and facility managers to regularly inspect smoke detectors, fire extinguishers, and evacuation plans. These precautions can make a critical difference during emergencies.
Residents who have suffered injuries or lost loved ones due to building fires may be entitled to pursue compensation, particularly if negligence in safety protocols is found. Legal options may include investigating whether fire prevention systems were fully operational or if proper building maintenance was upheld.
For more information or to receive help after a fire-related incident, contact Local Accident Reports.
Houston, TX – Vehicle Collision With Injuries on I-10 E at Holland St
Police Accident Reports (888) 657-1460https://localaccidentreports.com/houston-tx-vehicle-collision-with-injuries-on-i-10-e-at-holland-st/
Houston, TX (May 30, 2025) – A vehicle collision resulting in injuries occurred on Interstate 10 E at Holland St, disrupting the flow of traffic and prompting emergency response in east Houston.First responders, including paramedics, assessed and treated individuals hurt in the crash. The collision happened shortly after 6:40 a.m., involving at least two vehicles near the intersection of I-10 E and Holland St. Initial reports indicate that the crash led to significant disruption as responders worked at the scene.At...
Houston, TX (May 30, 2025) – A vehicle collision resulting in injuries occurred on Interstate 10 E at Holland St, disrupting the flow of traffic and prompting emergency response in east Houston.
First responders, including paramedics, assessed and treated individuals hurt in the crash. The collision happened shortly after 6:40 a.m., involving at least two vehicles near the intersection of I-10 E and Holland St. Initial reports indicate that the crash led to significant disruption as responders worked at the scene.
At this time, authorities have not disclosed how many individuals were injured or the extent of their conditions. The cause of the collision remains under investigation by local law enforcement.
Our thoughts are with those affected by this morning’s crash.
Navigating Recovery After a Highway Crash in Texas
Accidents on major highways like I-10 in Houston are not uncommon, especially during early morning hours when visibility and driver alertness may be compromised. High-speed routes, limited reaction time, and heavy commuter traffic combine to create conditions where even a single mistake can lead to serious crashes.
The Texas Department of Transportation reports that Houston consistently ranks among the top cities in the state for traffic-related incidents. Highways such as I-10 E are often the scene of multi-car accidents, side-impact collisions, and rear-end crashes, particularly during rush hour.
For those involved, the aftermath often extends beyond immediate injuries. Victims must deal with physical recovery, insurance disputes, and the emotional impact of trauma. In cases where the cause of the crash points to driver negligence—such as distracted driving or failure to yield—victims may be eligible to seek compensation for medical costs, vehicle damage, and pain and suffering.
Securing a detailed crash report, preserving medical documentation, and contacting a legal professional are important steps in protecting one's rights after a highway accident. As investigations continue, those impacted should consider their options for legal and financial recovery.
If you or someone you know has been injured in a highway collision, contact Local Accident Reports for support and guidance.
Houston, TX – Car Crash with Injuries at W 20th St & Lawrence St
Police Accident Reports (888) 657-1460https://localaccidentreports.com/houston-tx-car-crash-with-injuries-at-w-20th-st-lawrence-st/
Houston, TX (May 21, 2025) – A car crash resulting in injuries occurred at the intersection of W 20th St and Lawrence St in Houston. The incident took place around 6:02 p.m., drawing a swift response from local emergency crews.Medics and fire crews worked to assist those suffering from injuries after the collision. While the precise number of people injured and the types of vehicles involved remain unconfirmed, authorities have reported that at least one person was hurt and required on-scene medical attention.Detai...
Houston, TX (May 21, 2025) – A car crash resulting in injuries occurred at the intersection of W 20th St and Lawrence St in Houston. The incident took place around 6:02 p.m., drawing a swift response from local emergency crews.
Medics and fire crews worked to assist those suffering from injuries after the collision. While the precise number of people injured and the types of vehicles involved remain unconfirmed, authorities have reported that at least one person was hurt and required on-scene medical attention.
Details surrounding what led to the accident are still under review.
The scene was cleared after several hours, and normal traffic resumed. Our thoughts are with those affected by this accident.
Crash Reports in Texas
Texas continues to report high volumes of traffic accidents each year. According to the Texas Department of Transportation, over 239,000 people were injured in motor vehicle crashes statewide in the past year. Urban areas like Houston experience a particularly high frequency of incidents, especially in densely populated districts such as the Heights.
Accidents like the one at W 20th St and Lawrence St highlight the risks of urban driving where residential and commercial zones intersect. Narrow streets, heavy pedestrian traffic, and frequent stops can increase the chances of collisions.
Drivers in Houston are urged to stay vigilant, especially during evening hours when visibility drops and congestion peaks. Many local crashes happen at intersections, where a moment of inattention or failure to yield can result in serious harm.
In the aftermath of such incidents, victims often face not just physical recovery, but also legal and financial hurdles. Ensuring proper documentation, seeking prompt medical care, and understanding one’s legal rights are all essential steps to take.
If you or someone you know has been injured in a crash, reach out to Local Accident Reports for assistance.
Houston, TX – Traffic Collision With Injuries at Bauman Rd
Police Accident Reports (888) 657-1460https://localaccidentreports.com/houston-tx-traffic-collision-with-injuries-at-bauman-rd/
Houston, TX (May 21, 2025) – Emergency responders were called to the scene of a traffic collision with injuries in Houston. The accident occurred around 9:59 p.m. at 7401 Bauman Rd, a location situated in the Northside area.Medics and fire crews worked to assist those suffering from injuries after the collision. While the exact number of vehicles and individuals involved has not been confirmed, the crash resulted in a variety of injuries at the scene. Houston Fire and Rescue responded promptly, ensuring injured victims re...
Houston, TX (May 21, 2025) – Emergency responders were called to the scene of a traffic collision with injuries in Houston. The accident occurred around 9:59 p.m. at 7401 Bauman Rd, a location situated in the Northside area.
Medics and fire crews worked to assist those suffering from injuries after the collision. While the exact number of vehicles and individuals involved has not been confirmed, the crash resulted in a variety of injuries at the scene. Houston Fire and Rescue responded promptly, ensuring injured victims received immediate care.
Details regarding what caused the accident are still under investigation.
Our thoughts are with those affected by this accident.
Auto Crashes and Road Safety in Texas
Auto crashes are a persistent issue in urban areas across Texas, particularly in high-traffic regions like Houston. Intersections such as Bauman Rd often see increased activity during evening hours, making them hotspots for collisions due to congestion and limited visibility.
According to the Texas Department of Transportation, Harris County consistently ranks among the highest in the state for injury-causing accidents. Many of these crashes occur at intersections, which are often compromised by issues such as poor lighting, inattentive driving, or failure to yield.
For those involved in auto crashes, knowing the next steps is critical. Individuals should always seek medical evaluation even if injuries appear minor, as some symptoms may not present immediately. It’s also important to obtain a copy of the accident report and, when needed, consult with professionals who can help navigate insurance claims and recovery options.
Efforts to reduce such accidents include improving signage, enhancing traffic signal timing, and encouraging defensive driving techniques. Houston’s traffic safety campaigns continue to emphasize awareness and caution as key to preventing future collisions.
If you or someone you know has been injured in a crash, reach out to Local Accident Reports for assistance.
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