Keep Your Company Competitive and Customers Happy with Call Center Services from ABC Marketing Services

Call Center Company in Chicago, IL

You don't have to be an all-A student from Roosevelt University near Chicago to know that exceptional customer service and effective communication are more important than ever in today's environment. With a multitude of platforms available for customer engagement, companies and industries of all kinds are feeling compelled to elevate their client support.

In fact, savvy business leaders are exploring ways to cut costs by outsourcing their inbound and outbound voice services, along with the email and chat support that are crucial to daily operations. If your company is ready to enhance customer experience, retain and grow its client base, increase brand visibility, and outpace competitors, consider collaborating with ABC Marketing Services Services to take the next step.

Call Center Company Chicago, IL

The ABC Marketing Services Difference

For over 20 years, our call center company in Chicago, IL has been providing innovative solutions to help you engage with your markets across the U.S., Canada, and beyond. We've successfully launched hundreds of campaigns for a number of needs, including:

  • HelpHelp Desk
  • CareCustomer Care
  • TechnicalTechnical Support
  • SurveysSurveys
  • SettingAppointment Setting
  • OutboundOutbound Sales
  • LeadLead Generation

We recognize that choosing to partner with a call center for customer care and product support is a significant commitment. We also understand how challenging it can be to transition from another call center provider. That's why, as your trusted partner, we're dedicated to guiding you through this process every step of the way.

When you collaborate with ABC Marketing Services, you gain access to a team of experts who are ready to support your customers as if they were their own. Unlike other call center companies, we offer services that are fully customized to meet the unique needs of your business. Our centers are close to the U.S., in user-friendly destinations in Mexico, Belize, El Salvador, and Brazil, where our pricing is 50% lower than standard rates, and we can handle projects in Spanish, English, Portuguese, and other languages.

The ABC Marketing Chicago, IL

What Industries Does ABC Marketing Services Target?

If you own a business, you're probably wondering whether we serve the industry in which you work. We're proud to serve many businesses in a number of different industries, including:

  • TravelTravel Industry
  • MedicalMedical Industry
  • MortgageMortgage Industry
  • BankingBanking Industry
  • SoftwareSoftware Industry
  • DoctorsDoctors Offices
  • DentistDentist Offices
  • RetailRetail Stores
  • MoreMore

The bottom line? Our key motivator is your success. Let's talk today about your business objectives. Once we understand your business and your goals, we'll help you achieve the results you want with the help of reliable call center pros. Now that you know more about ABC Marketing Services, let's take a deeper dive into the most popular call center services we provide.

Call Center Company for Appointment Setting

Could you imagine booking an appointment at Grand Regency of South Shore in Chicago, only for their team to make a mistake and lose the reservation you made? Chances are you'd be mad. The same goes for your company when one of your customers books an appointment, and it's lost or delayed.

We recognize how time-consuming appointment setting can be for your business. That's where ABC Marketing Services comes in. We're one of the top call center companies providing appointment-setting services in the U.S. We specialize in offering customized solutions for businesses aiming to simplify their scheduling and improve customer engagement. Our goal is to help companies like yours stay organized and concentrate on what truly counts—achieving growth and success.

ABC Marketing Customer Care Chicago, IL

Why Hire a Call Center Company in Chicago, IL for Appointment Setting?

Partnering with a knowledgeable call center for appointment setting can help you save time, cut costs, and minimize stress. Plus, your business can avoid expenses such as equipment, overhead, setup time, and training, all while enhancing your profits and sales.

Some additional benefits of working with ABC Marketing Services for appointment setting include:

  • Care24/7 Service
  • FocusFocus More Time on Your Business
  • CorrectCorrect Difficult Staffing Problems
  • CommunicateCommunicate with Customers Effectively
  • GrowGrow Your Company
  • MoreMore

What Industries Benefit from ABC Appointment Setting Services?

Leaders in industries like Automotive & Transportation and Agriculture & Agribusiness find appointment setting services from ABC Marketing Services to be highly effective. Our appointment setting services help improve customer service, generate sales, and provide tech support for businesses such as:

  • list-startFarm Supply Distributors
  • list-startEquipment Manufacturers
  • list-startOrganic Farms
  • list-startCar Dealerships
  • list-startTrucking & Logistics Companies
  • list-startMore

Call Center Company for Help Desk

Outsourcing your help desk allows your customer service department to operate 24 hours a day. Our call center company in Chicago, IL can offer tier-1 technical support or serve as backup for your in-house help desk team. Simplify your support process and focus on growing your business, instead of dealing with help desk nightmares.

ABC Marketing Help Desk Chicago, IL

What Makes ABC Marketing Services the Best Choice for Outsourced Help Desk Services?

If you're worried about the high costs and hassles of Help Desk, look no further than our call center company for help. Help desk services from ABC Marketing Services include:

01

Some of the most competitive rates and flexible pricing options available, catering to a wide variety of needs, from fully dedicated agents to shared options priced by subscriber, call, or device.

02

A strong, purpose-driven service attitude. Like we stay ready for action with extensive help desk experience, available from 12/5 to 24/7 through phone, text, email, and live chat.

03

Secure and redundant call center infrastructure.

04

Bilingual Spanish/English and Portuguese/English agents, all fully trained with extremely low attrition.

Whether you're looking to integrate chat or email into your Help Desk services or hand over your operations for a fully managed system, ABC Marketing Services can help.

What Industries Benefit from Help Desk Services from ABC Marketing Services?

Leaders in industries like E-Commerce & Retail and Education & E-Learning find outsourced help desk services from ABC Marketing Services to be highly effective. Our help desk services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startOnline Learning Platforms
  • list-startPrivate Schools
  • list-startOnline Stores
  • list-startFashion Brands
  • list-startMore

Call Center Company for Technical Support

ABC Marketing Services is a call center company known for its tech support - so much so that we offer two different tiers to accommodate our customers.

ABC Marketing Technical Support Chicago, IL

Standard Tech Support

For Basic Tier 1 Tech Support, our agent collects your customer's information and analyzes it to identify and resolve issues using established procedures. Typically, a Tier 1 agent works under the close supervision of a senior technician from your staff. Sometimes, your tech support needs can be integrated with the PTS offerings listed below, generating revenue for your company.

ABC Marketing Surveys Chicago, IL

Premium Tech Support (PTS)

Our all-in-one, customizable Premium Technical Support (PTS) solution offers exceptional tech support for all the connected devices and services used by your customers. There's no requirement for you to create your own offering. This comprehensive solution comes with all the necessary call center resources, software, technology, and operational expertise. You just need to promote your PTS program to your customers.

A few of the reasons why customers choose our tech support services include:

01

Market-Leading Results

We help your company achieve better customer experiences and higher ROI.

02

Problem Solving

We help you deliver superior tech support experience via immediate live support and 24/7 problem-solving skills.

03

Available Customer Protection

Bundle additional services like device protection, Internet security, online backup, and other third-party services as part of a single PTS subscription.

What Industries Benefit from Tech Support Services from ABC Marketing Services?

Leaders in industries like Energy & Utilities and Financial Services & Banking find technical support services from ABC Marketing Services to be highly effective. Our technical support services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startWater & Electric Providers
  • list-startSolar Energy Firms
  • list-startInvestment Companies
  • list-startInsurance Firms
  • list-startMore

Call Center Company for Marketing Research

Marketing research, encompassing social and opinion studies, involves the organized collection of data regarding individuals or organizations through statistical techniques and applied social science methods. This approach provides valuable insights to inform market decisions. As an integral part of any business strategy, having the right research is fundamental for sustaining your company's competitive edge - and ABC Marketing Services can help.

What Sets ABC Marketing Services Apart from Other Research Group Providers?

ABC Marketing Appointment Setting Chicago, IL

If business growth is on the menu this year, you've got to make informed decisions, and marketing research is one of the best ways to achieve that goal. Contact ABC Marketing Services to learn more about our marketing research services.

What Industries Benefit from Marketing Research Services from ABC Marketing Services?

Leaders in industries like Hospitality & Travel and IT & Software Development find marketing research services from ABC Marketing Services to be highly effective. Our marketing research services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHotels
  • list-startTravel Agencies
  • list-startTech Startups
  • list-startIT Consulting Firms
  • list-startMore

Call Center Company for Surveys

Conducting outbound market research and distributing customer surveys are excellent ways to gain insights into your consumers, allowing you to enhance your products or services. Relying on trial and error can be costly. Let our call center agents assist you in making informed decisions and assessing adoption rates before launching anything new.

At ABC Marketing Services, we have the capacity to create both small and large-scale surveys. Our clients frequently report the benefits of using surveys. Some of those benefits include:

Surveys hold significant power. By tapping into the insights our call center gathers from consumers, we can assist you in developing new products and services or fine-tuning your existing offerings. Ready to discover how ABC Marketing Services can support your company? Give us a shout. We'll take the time to understand your needs and provide a tailored proposal just for you.

What Industries Benefit from Surveys from ABC Marketing Services?

Leaders in industries like Insurance and Logistics & Supply Chain find surveys from ABC Marketing Services to be highly effective. Our surveys help improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHealth Insurance Providers
  • list-startAuto Insurance Companies
  • list-startWarehousing Companies
  • list-start3PL Providers

Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services

As a leading call center company in Chicago, IL, we know that innovative, custom service is what you need to succeed. That's why, since 1996, ABC Marketing Services has led the way in providing cost-conscious yet effective call center solutions for businesses like yours. From telemarketing and help desk services to lead generation and premium tech support, we can help. We've got the tools and resources to keep your company competitive and your customers happy. Contact us today to learn more about our unique call center services

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Health officials release 7 locations for ‘potential exposures' to measles case in Illinois

A Walmart, a restaurant, a grocery store and more are among the locations where potential exposures to a measles case in Illinois may have taken place, health officials warned Thursday.According to the Illinois Department of Public Health, seven locations have been identified as "sites of potential exposures" between April 7 and April 15."Anyone at those locations in that t...

A Walmart, a restaurant, a grocery store and more are among the locations where potential exposures to a measles case in Illinois may have taken place, health officials warned Thursday.

According to the Illinois Department of Public Health, seven locations have been identified as "sites of potential exposures" between April 7 and April 15.

"Anyone at those locations in that time frame should contact their health care provider if they exhibit measles symptoms," the department said in a release, noting that the risk of contracting measles in the general public in Illinois remains low.

The new information comes one day after the state reported its first confirmed measles case of 2025.

The possible exposure locations include:

Officials urged anyone who visited those locations during the timing window to monitor for symptoms for 21 days from the day they were potentially exposed. Symptoms include a fever, cough, runny nose, pink eye or a rash that starts around the head or face and spreads through the rest of the body.

"The chances of infection are minimal for those who are immune to measles either from vaccination or prior infection. If anyone exposed starts exhibiting measles symptoms, they should notify their medical provider," IDPH said in its alert. "If someone with measles symptoms needs to be seen in person by a health care professional, they should notify their provider or health facility in advance so appropriate precautions can be taken to avoid additional exposures or spread of the illness."

Illinois health officials first announced the confirmed case Wednesday, noting that it was reported in a patient in far southern Illinois. The case was confirmed through laboratory testing, with no outbreak currently present in the state.

The case marks the first in Illinois since an outbreak in Chicago in early 2024 that resulted in a total of 67 cases.

Currently, an outbreak in Texas and New Mexico has led to over 680 confirmed cases and three deaths, with over 800 cases reported nationwide, officials said.

“This first reported case of measles in Illinois in 2025 is a reminder to our Illinois residents that this disease can be prevented with up-to-date vaccination,” IDPH Director Dr. Sameer Vohra said.

Most people are vaccinated routinely during childhood and are not a high risk of measles.

Officials said the highest concern is for infants, as children receive their first vaccine dose between 12 and 15 months of age, and individuals who can't get vaccinated for other health concerns.

Anyone who believes they may have been exposed to measles are encouraged to contact their health care provider about protection through prior vaccination or the need for future vaccination.

“The key to preventing measles is the highly effective measles/mumps/rubella (MMR) vaccine. Two doses of measles vaccine are 97% effective in preventing measles,” Vohra said. “I recommend that our Illinois residents make sure that they and their family members are up to date on the MMR vaccine and all other age-appropriate immunizations.”

As part of preparations for a potential measles outbreak, Illinois health officials previously launched a Measles Outbreak Simulator Dashboard, which shows the potential progress of an outbreak in schools based on vaccination data.

More information on measles can be found here.

Grace Potter at Garcia’s in Chicago, IL

It’s a long time in the works, but the Jerry Garcia-inspired music venue has finally opened in Chicago’s West Loop. The wait was definitely worth it. Garcia’s allows for intimate settings without being crammed in. It’s always great to have new venues, and this one is going to be a popular one for sure. The 300-capacity space has only been open for a month and has already hosted a good number of artists.The moment tickets for An Intimate Evening with Grace Potter were released, they sold out immediately...

It’s a long time in the works, but the Jerry Garcia-inspired music venue has finally opened in Chicago’s West Loop. The wait was definitely worth it. Garcia’s allows for intimate settings without being crammed in. It’s always great to have new venues, and this one is going to be a popular one for sure. The 300-capacity space has only been open for a month and has already hosted a good number of artists.

The moment tickets for An Intimate Evening with Grace Potter were released, they sold out immediately. Shortly after, a second night was announced, giving fans another opportunity to try to secure tickets.

Fans were in for a treat as there was no opener, just two full sets from Grace Potter herself. To add to the intimate feeling of these shows, Grace performed solo without the aid of her band. Or as she phrased it, “You’re all f***ed” because the band usually would start playing, stopping her from talking too much.

If you’ve never seen Grace Potter live before, you really should get yourself along to one of her shows. It was like you got to glimpse inside of her mind for a few hours – with movie scripts, singing in the voices of Muppets and Fraggles, impromptu cover songs (whether she knew all the lyrics or not), and the poor man’s smoke machine. She is a true performer in every sense of the word. She had the audience laughing one minute and then mesmerized by her incredible voice the next. Throughout both sets, Grace had everyone in the audience captivated, whether they were singing along or laughing at the weird twists and turns that the evening took.

While this truly felt like you were sitting passing the time with a friend due to the various interactions between Potter and the crowd, it didn’t take away from just how great a performance this was. To stand on a stage by yourself and hold the attention of the audience single-handedly is no mean feat, but one that she easily accomplished none-the-less. The range of Potter’s voice is nothing short of outstanding. She ranges from the most angelic heights to gravelly the next.

Typically when someone has new music coming out, they tend to weave it in amongst their older material. Not one to play by the rule book, Potter opened with “Medicine” from the album of the same name which is set for release on May 30. Despite being unreleased, it certainly kicked the night off the right way. If you look at the setlist for the evening, you’d wonder what on earth was going on. We had “My Little Pony,” “Cabaret,” “Jolene,” and “Black Hole Sun” to name just a few covers that popped up throughout the night. This was definitely a case of “you had to be there.”

Grace has a handful of upcoming dates supporting Chris Stapleton but with new music just around the corner, more tour dates are sure to follow. Keep an eye out for her coming to a venue near you as you are sure to have a great night!

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Chicago, IL – Crash With Injuries on S Cicero Ave

Chicago, IL (April 27, 2025) – A crash resulting in injuries was reported along the 3900 block of S Cicero Ave in Chicago. Emergency responders arrived quickly to assist those involved and manage the heavy traffic common along this major roadway.Medics and fire crews treated individuals suffering from a variety of injuries at the scene. Authorities confirmed that at least one person sustained non-incapacitating injuries as a result of the crash. The incident led to a temporary disruption in traffic while responders worked...

Chicago, IL (April 27, 2025) – A crash resulting in injuries was reported along the 3900 block of S Cicero Ave in Chicago. Emergency responders arrived quickly to assist those involved and manage the heavy traffic common along this major roadway.

Medics and fire crews treated individuals suffering from a variety of injuries at the scene. Authorities confirmed that at least one person sustained non-incapacitating injuries as a result of the crash. The incident led to a temporary disruption in traffic while responders worked to secure the area and begin an investigation into the circumstances surrounding the collision. The cause of the accident remains under review. Our thoughts are with everyone affected by this crash.

Managing Injury Risks on Major Chicago Corridors

Busy arterial roads like S Cicero Ave in Chicago are frequent sites for collisions, particularly during evening hours when traffic volume peaks. With a mix of commuter traffic, commercial vehicles, and local drivers, conditions can quickly change and lead to accidents, even for cautious motorists.

Traffic safety reports consistently identify high-volume urban roads as hotspots for injury-causing crashes. Factors such as distracted driving, sudden lane changes, and reduced visibility at night significantly raise the risk of accidents. Even incidents classified as non-incapacitating can result in injuries that require substantial recovery time and medical care.

Drivers traveling on heavily used corridors like S Cicero Ave are encouraged to maintain heightened awareness, reduce speed when necessary, and allow for additional stopping distance in congested conditions. Practicing defensive driving techniques is key to avoiding accidents in Chicago’s dense traffic environment.

After any crash involving injuries, prompt medical evaluation is crucial, even if injuries seem minor at first. Quick treatment helps ensure a complete recovery and supports any necessary documentation for insurance claims or legal proceedings.

If you or someone you care about has been injured in a traffic crash in Chicago, Local Accident Reports is available to provide guidance and support during the recovery process.

Chicago, IL – Rear-End Crash with Injuries on S Kedzie Ave

Chicago, IL (April 27, 2025) – A rear-end collision resulting in injuries was reported Thursday evening on the 6500 block of South Kedzie Ave in Chicago. The accident occurred around 8:30 p.m.First responders, including paramedics, assessed and treated individuals hurt in the crash. Officials stated that the collision took place on a one-way section of the road, and the incident required at least one vehicle to be towed from the scene. Non-incapacitating injuries were reported, but the exact number of people involved has ...

Chicago, IL (April 27, 2025) – A rear-end collision resulting in injuries was reported Thursday evening on the 6500 block of South Kedzie Ave in Chicago. The accident occurred around 8:30 p.m.

First responders, including paramedics, assessed and treated individuals hurt in the crash. Officials stated that the collision took place on a one-way section of the road, and the incident required at least one vehicle to be towed from the scene. Non-incapacitating injuries were reported, but the exact number of people involved has not yet been confirmed.

Preliminary investigations suggest that the crash was caused by failing to reduce speed to avoid a collision. Authorities continue to examine the events leading up to the crash. Our thoughts are with those recovering from this incident.

Rear-End Collisions in Illinois

Rear-end collisions, such as the one that occurred on South Kedzie Ave, are among the most frequent types of vehicle accidents both in Chicago and across Illinois. These types of crashes often happen when drivers are distracted, following too closely, or unable to react quickly to changing traffic patterns.

The Illinois Department of Transportation reports that rear-end accidents account for a significant portion of injury-related crashes annually. Factors like evening traffic congestion, one-way street layouts, and changing light conditions, as seen in this crash, can all contribute to an increased risk of accidents.

Even when injuries are categorized as non-incapacitating, victims may still face medical expenses, lost work time, and emotional distress. Seeking prompt medical evaluation, keeping detailed records, and understanding the legal steps to take after an accident can be crucial for securing proper care and compensation.

For those injured in vehicle crashes, Local Accident Reports provides access to resources and assistance that can help you move forward after an unexpected event.

Disclaimer:

This website publishes news articles that contain copyrighted material whose use has not been specifically authorized by the copyright owner. The non-commercial use of these news articles for the purposes of local news reporting constitutes "Fair Use" of the copyrighted materials as provided for in Section 107 of the US Copyright Law.

Disclaimer:

This website publishes news articles that contain copyrighted material whose use has not been specifically authorized by the copyright owner. The non-commercial use of these news articles for the purposes of local news reporting constitutes "Fair Use" of the copyrighted materials as provided for in Section 107 of the US Copyright Law.

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