Keep Your Company Competitive and Customers Happy with Call Center Services from ABC Marketing Services

Call Center Company in Kansas City, MO

You don't have to be an all-A student from University of MissouriKansas City near Kansas City to know that exceptional customer service and effective communication are more important than ever in today's environment. With a multitude of platforms available for customer engagement, companies and industries of all kinds are feeling compelled to elevate their client support.

In fact, savvy business leaders are exploring ways to cut costs by outsourcing their inbound and outbound voice services, along with the email and chat support that are crucial to daily operations. If your company is ready to enhance customer experience, retain and grow its client base, increase brand visibility, and outpace competitors, consider collaborating with ABC Marketing Services Services to take the next step.

Call Center Company Kansas City, MO

The ABC Marketing Services Difference

For over 20 years, our call center company in Kansas City, MO has been providing innovative solutions to help you engage with your markets across the U.S., Canada, and beyond. We've successfully launched hundreds of campaigns for a number of needs, including:

  • HelpHelp Desk
  • CareCustomer Care
  • TechnicalTechnical Support
  • SurveysSurveys
  • SettingAppointment Setting
  • OutboundOutbound Sales
  • LeadLead Generation

We recognize that choosing to partner with a call center for customer care and product support is a significant commitment. We also understand how challenging it can be to transition from another call center provider. That's why, as your trusted partner, we're dedicated to guiding you through this process every step of the way.

When you collaborate with ABC Marketing Services, you gain access to a team of experts who are ready to support your customers as if they were their own. Unlike other call center companies, we offer services that are fully customized to meet the unique needs of your business. Our centers are close to the U.S., in user-friendly destinations in Mexico, Belize, El Salvador, and Brazil, where our pricing is 50% lower than standard rates, and we can handle projects in Spanish, English, Portuguese, and other languages.

The ABC Marketing Kansas City, MO

What Industries Does ABC Marketing Services Target?

If you own a business, you're probably wondering whether we serve the industry in which you work. We're proud to serve many businesses in a number of different industries, including:

  • TravelTravel Industry
  • MedicalMedical Industry
  • MortgageMortgage Industry
  • BankingBanking Industry
  • SoftwareSoftware Industry
  • DoctorsDoctors Offices
  • DentistDentist Offices
  • RetailRetail Stores
  • MoreMore

The bottom line? Our key motivator is your success. Let's talk today about your business objectives. Once we understand your business and your goals, we'll help you achieve the results you want with the help of reliable call center pros. Now that you know more about ABC Marketing Services, let's take a deeper dive into the most popular call center services we provide.

Call Center Company for Appointment Setting

Could you imagine booking an appointment at The Ashton on the Plaza in Kansas City, only for their team to make a mistake and lose the reservation you made? Chances are you'd be mad. The same goes for your company when one of your customers books an appointment, and it's lost or delayed.

We recognize how time-consuming appointment setting can be for your business. That's where ABC Marketing Services comes in. We're one of the top call center companies providing appointment-setting services in the U.S. We specialize in offering customized solutions for businesses aiming to simplify their scheduling and improve customer engagement. Our goal is to help companies like yours stay organized and concentrate on what truly counts—achieving growth and success.

ABC Marketing Customer Care Kansas City, MO

Why Hire a Call Center Company in Kansas City, MO for Appointment Setting?

Partnering with a knowledgeable call center for appointment setting can help you save time, cut costs, and minimize stress. Plus, your business can avoid expenses such as equipment, overhead, setup time, and training, all while enhancing your profits and sales.

Some additional benefits of working with ABC Marketing Services for appointment setting include:

  • Care24/7 Service
  • FocusFocus More Time on Your Business
  • CorrectCorrect Difficult Staffing Problems
  • CommunicateCommunicate with Customers Effectively
  • GrowGrow Your Company
  • MoreMore

What Industries Benefit from ABC Appointment Setting Services?

Leaders in industries like Automotive & Transportation and Agriculture & Agribusiness find appointment setting services from ABC Marketing Services to be highly effective. Our appointment setting services help improve customer service, generate sales, and provide tech support for businesses such as:

  • list-startFarm Supply Distributors
  • list-startEquipment Manufacturers
  • list-startOrganic Farms
  • list-startCar Dealerships
  • list-startTrucking & Logistics Companies
  • list-startMore

Call Center Company for Help Desk

Outsourcing your help desk allows your customer service department to operate 24 hours a day. Our call center company in Kansas City, MO can offer tier-1 technical support or serve as backup for your in-house help desk team. Simplify your support process and focus on growing your business, instead of dealing with help desk nightmares.

ABC Marketing Help Desk Kansas City, MO

What Makes ABC Marketing Services the Best Choice for Outsourced Help Desk Services?

If you're worried about the high costs and hassles of Help Desk, look no further than our call center company for help. Help desk services from ABC Marketing Services include:

01

Some of the most competitive rates and flexible pricing options available, catering to a wide variety of needs, from fully dedicated agents to shared options priced by subscriber, call, or device.

02

A strong, purpose-driven service attitude. Like we stay ready for action with extensive help desk experience, available from 12/5 to 24/7 through phone, text, email, and live chat.

03

Secure and redundant call center infrastructure.

04

Bilingual Spanish/English and Portuguese/English agents, all fully trained with extremely low attrition.

Whether you're looking to integrate chat or email into your Help Desk services or hand over your operations for a fully managed system, ABC Marketing Services can help.

What Industries Benefit from Help Desk Services from ABC Marketing Services?

Leaders in industries like E-Commerce & Retail and Education & E-Learning find outsourced help desk services from ABC Marketing Services to be highly effective. Our help desk services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startOnline Learning Platforms
  • list-startPrivate Schools
  • list-startOnline Stores
  • list-startFashion Brands
  • list-startMore

Call Center Company for Technical Support

ABC Marketing Services is a call center company known for its tech support - so much so that we offer two different tiers to accommodate our customers.

ABC Marketing Technical Support Kansas City, MO

Standard Tech Support

For Basic Tier 1 Tech Support, our agent collects your customer's information and analyzes it to identify and resolve issues using established procedures. Typically, a Tier 1 agent works under the close supervision of a senior technician from your staff. Sometimes, your tech support needs can be integrated with the PTS offerings listed below, generating revenue for your company.

ABC Marketing Surveys Kansas City, MO

Premium Tech Support (PTS)

Our all-in-one, customizable Premium Technical Support (PTS) solution offers exceptional tech support for all the connected devices and services used by your customers. There's no requirement for you to create your own offering. This comprehensive solution comes with all the necessary call center resources, software, technology, and operational expertise. You just need to promote your PTS program to your customers.

A few of the reasons why customers choose our tech support services include:

01

Market-Leading Results

We help your company achieve better customer experiences and higher ROI.

02

Problem Solving

We help you deliver superior tech support experience via immediate live support and 24/7 problem-solving skills.

03

Available Customer Protection

Bundle additional services like device protection, Internet security, online backup, and other third-party services as part of a single PTS subscription.

What Industries Benefit from Tech Support Services from ABC Marketing Services?

Leaders in industries like Energy & Utilities and Financial Services & Banking find technical support services from ABC Marketing Services to be highly effective. Our technical support services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startWater & Electric Providers
  • list-startSolar Energy Firms
  • list-startInvestment Companies
  • list-startInsurance Firms
  • list-startMore

Call Center Company for Marketing Research

Marketing research, encompassing social and opinion studies, involves the organized collection of data regarding individuals or organizations through statistical techniques and applied social science methods. This approach provides valuable insights to inform market decisions. As an integral part of any business strategy, having the right research is fundamental for sustaining your company's competitive edge - and ABC Marketing Services can help.

What Sets ABC Marketing Services Apart from Other Research Group Providers?

ABC Marketing Appointment Setting Kansas City, MO

If business growth is on the menu this year, you've got to make informed decisions, and marketing research is one of the best ways to achieve that goal. Contact ABC Marketing Services to learn more about our marketing research services.

What Industries Benefit from Marketing Research Services from ABC Marketing Services?

Leaders in industries like Hospitality & Travel and IT & Software Development find marketing research services from ABC Marketing Services to be highly effective. Our marketing research services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHotels
  • list-startTravel Agencies
  • list-startTech Startups
  • list-startIT Consulting Firms
  • list-startMore

Call Center Company for Surveys

Conducting outbound market research and distributing customer surveys are excellent ways to gain insights into your consumers, allowing you to enhance your products or services. Relying on trial and error can be costly. Let our call center agents assist you in making informed decisions and assessing adoption rates before launching anything new.

At ABC Marketing Services, we have the capacity to create both small and large-scale surveys. Our clients frequently report the benefits of using surveys. Some of those benefits include:

Surveys hold significant power. By tapping into the insights our call center gathers from consumers, we can assist you in developing new products and services or fine-tuning your existing offerings. Ready to discover how ABC Marketing Services can support your company? Give us a shout. We'll take the time to understand your needs and provide a tailored proposal just for you.

What Industries Benefit from Surveys from ABC Marketing Services?

Leaders in industries like Insurance and Logistics & Supply Chain find surveys from ABC Marketing Services to be highly effective. Our surveys help improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHealth Insurance Providers
  • list-startAuto Insurance Companies
  • list-startWarehousing Companies
  • list-start3PL Providers

Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services

As a leading call center company in Kansas City, MO, we know that innovative, custom service is what you need to succeed. That's why, since 1996, ABC Marketing Services has led the way in providing cost-conscious yet effective call center solutions for businesses like yours. From telemarketing and help desk services to lead generation and premium tech support, we can help. We've got the tools and resources to keep your company competitive and your customers happy. Contact us today to learn more about our unique call center services

Latest News in Kansas City, MO

Fermin hits winning single in 11th inning, Royals beat Rockies 4-3 and drop Colorado to 4-18

KANSAS CITY, Mo. (AP) — Freddy Fermin hit a winning single in the 11th and the Kansas City Royals rebounded from a blown two-run, ninth-inning lead to beat Colorado 4-3 on Tuesday night and drop the Rockies to 4-18.Daniel Lynch IV (3-0) pitched a hitless inning as part of a five-hitter, sending Colorado to its ninth loss in 10 games. The Rockies are 1-12 on the road.Jacob Stallings put Colorado ahead 3-2 with three-run double after Carlos Estévez walked the bases loaded with two outs in the ninth.Salvador Pe...

KANSAS CITY, Mo. (AP) — Freddy Fermin hit a winning single in the 11th and the Kansas City Royals rebounded from a blown two-run, ninth-inning lead to beat Colorado 4-3 on Tuesday night and drop the Rockies to 4-18.

Daniel Lynch IV (3-0) pitched a hitless inning as part of a five-hitter, sending Colorado to its ninth loss in 10 games. The Rockies are 1-12 on the road.

Jacob Stallings put Colorado ahead 3-2 with three-run double after Carlos Estévez walked the bases loaded with two outs in the ninth.

Salvador Perez singled off Seth Halvorsen starting the bottom half, advanced on Maikel Garcia’s double and scored on Michael Massey’s sacrifice fly.

With automatic runner Mark Canha on second starting the 11th, Tyler Kinley (0-1) intentionally walked Bobby Witt Jr., who extended his hitting streak to 14 games with an eighth-inning single. Kinley threw a wild pitch and intentionally walked Vinnie Pasquantino, and Fermin lined a single to center.

Drew Waters homered in the sixth off Ryan Feltner and Kyle Isbel bunted for an RBI single in the eighth that drove in Waters, who slid home ahead of the glove flip from first baseman Michael Toglia.

Key Moment

With runners on second and third in the 10th, Mickey Moniak was picked off third base by Fermin, the Kansas City catcher.

Key Stat

Kansas City has gone 17 games without scoring more than four runs, the longest streak by an AL team since the Royals' 19 straight in 2018. Kansas City has scored four or fewer runs in 22 of 24 games this season.

Up Next

Rockies RHP Chase Dollander (1-2, 7.36 ERA) and Royals RHP Michael Lorenzen (1-3, 4.57 ERA) start Wednesday night.

___

AP MLB: https://apnews.com/hub/mlb

Josh Allen promises to keep feeding Bills' teammates 'not just a one-year thing'

If it ain't broke, don't fix it.The Buffalo Bills averaged 30.9 points per game in 2024, second most amongst all NFL teams. Even in their AFC Championship Game loss, they managed to score 29 points on the road at hostile Arrowhead Stadium.On Tuesday, Buffalo's secret was written across the face of quarterback Josh Allen's cap, making it impossible to ignore as the ...

If it ain't broke, don't fix it.

The Buffalo Bills averaged 30.9 points per game in 2024, second most amongst all NFL teams. Even in their AFC Championship Game loss, they managed to score 29 points on the road at hostile Arrowhead Stadium.

On Tuesday, Buffalo's secret was written across the face of quarterback Josh Allen's cap, making it impossible to ignore as the media assembled with OTAs underway in Orchard Park.

"Everybody Eats EST. 2024," said the script on the hat.

While the Bills adopted the slogan, and the spread-the-love style of play that comes with it, in 2024, it wasn't meant to be temporary.

"We're returning a lot of guys. That helps when guys are fresh and understand what Joe's trying to implement and what type of really, mantra - the 'everybody eats.' I think I have the hat on right now. That's not just a one-year thing," said Allen.

In Joe Brady's first full season as offensive coordinator, the Bills played without a true WR1 per se, and even starting running back James Cook barely played 50 percent of offensive snaps. It was the ultimate committee effort across the board, and it resulted in Buffalo becoming the first NFL team ever to score 30 rushing touchdowns and 30 passing touchdowns in the same season.

"It's not just talk. It was proven last year," said Allen. "When you got guys that just buy in, that's when your offense can be pretty dangerous."

RELATED: Josh Allen voluntarily arrives at Bills' facility for work

The Bills return their entire offensive line along with their three primary running backs and wide receivers Curtis Samuel, Keon Coleman and Khalil Shakir. The continuity will only help Buffalo continue to live the mantra.

"That's kind of what this offense is. It's what it takes to be a good offense. When you have guys that understand that, they know that, they know what to expect coming into it, then we can start to kind of hone in on the smaller details now. That's the exciting part for us," said Allen.

After nine weeks of voluntary OTAs, the Bills are scheduled to host a mandatory veteran minicamp June 10-12.

Enjoy free coverage of the Bills from Buffalo Bills on SI

More Buffalo Bills News:

Video of a gas line rupture on Tuesday, April 22, 2025, in Kansas City, Missouri.

and last updated KANSAS CITY, Mo. — Two Spire employees were injured when a spark caused a fire as they were digging in a hole Tuesday to reach a leak in a large, underground natural gas line.A spokesperson for the Kansas City, Missouri, Fire Department told KSHB 41 at the scene fire crews went to check on a reported ruptured gas main about 5:30 p.m. today near East 95th Street and Grandview Road.A KCMO Water Department employee working in the area hit a 10 to 12-inch gas line and caused the gas leak, according to ...

and last updated

KANSAS CITY, Mo. — Two Spire employees were injured when a spark caused a fire as they were digging in a hole Tuesday to reach a leak in a large, underground natural gas line.

A spokesperson for the Kansas City, Missouri, Fire Department told KSHB 41 at the scene fire crews went to check on a reported ruptured gas main about 5:30 p.m. today near East 95th Street and Grandview Road.

A KCMO Water Department employee working in the area hit a 10 to 12-inch gas line and caused the gas leak, according to the fire department spokesperson. The city's Water Department workers had been at the scene all day replacing pipe.

Spire gas company workers responded to the leak and began digging a hole to help with gas line repairs.

Firefighters evacuated homes in the area, the gas valve was shut down and Evergy shut off power to the area, the fire department spokesperson said.

A spark ignited a fire and an explosion in the hole that injured the two Spire employees. One of the employees suffered serious injuries, but is in stable condition, the fire department spokesman said. The other worker suffered minor injuries.

No residents or firefighters were injured, and no homes were damaged.

Residents were allowed back in their homes about 9 p.m.

The Spire spokesperson said because the gas main was closed, they do anticipate a small number of customer outages.

The company's workers returned to work on repairs Thursday night.

This is a developing story. Check back for updates.

Copyright 2025 Scripps Media, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.

There Are No Shortage of Draft Needs for the Chiefs

The Kansas City Chiefs are one of the best teams in the National Football League. However, they have no shortage of needs heading into the NFL Draft.In this story:The Kansas City Chiefs aim to bounce back from an unexpected end to their season. Ben Rolfe of the Pro Football Network believes the Chiefs' offensive line is arguably their most pressing need. However, it is far from their only need heading into the draft."The Kansas City Chiefs' season ended in the ultimate disappointment of a crushing Super Bowl loss. T...

The Kansas City Chiefs are one of the best teams in the National Football League. However, they have no shortage of needs heading into the NFL Draft.

In this story:

The Kansas City Chiefs aim to bounce back from an unexpected end to their season. Ben Rolfe of the Pro Football Network believes the Chiefs' offensive line is arguably their most pressing need. However, it is far from their only need heading into the draft.

"The Kansas City Chiefs' season ended in the ultimate disappointment of a crushing Super Bowl loss. They have an experienced front office, so we should not expect them to overreact, but the Philadelphia Eagles highlighted some flaws in this team, especially at left tackle," Rolfe said.

"With the move on offense, the defense has become the area of biggest need. Those needs revolve around replacing their pending free agents. Chris Jones is surrounded by tole players, but there are not many players who profile as high-upside additions. Spending an early draft pick on the position could change that."

Rolfe noted that while the Chiefs' offense has received most of the attention and blame for their Super Bowl loss, Kansas City's defense needs just as much help. The draft will give the Chiefs a chance to add quality talent to their roster.

"At EDGE, George Karlaftis is a high-end option, but the rest of the group tends to be more role players than high-impact players. To add more potentially impactful talent, they could benefit from getting a pass rusher on Day 1 or Day 2. At safety, it is about replacing a star in Justin Reid. The dependable veteran has been a comforting presence, and they need a high-IQ player to come in and replace him," Rolfe said.

"On offense, the offensive line remains a concern. They re-signed Trey Smith but traded away Joe Thuney. They may be happy rolling into the season with Mike Caliendo starting, but they should at least add some competition for him. Similarly, they should look to add some insurance and competition at left tackle in case their gamble on Jaylon Moore does not pay off."

The Chiefs have several players entering the last season of their deals, which means they may move on from multiple well-known players next offseason. The Chiefs could help soften the blow of those expected departures with young, talented players on affordable contracts on the roster.

"It will be intriguing to see if the Chiefs also look to address either running back or tight end on Day 3 of the draft. Isiah Pacheco and Travis Kelce are in the final years of their deal, so the Chiefs may look for some late-round talent they can develop into a bigger role in 2025," Rolfe said.

Be sure to follow us on X (Twitter) @KCChiefsOnSI and @Domminchella to never miss another breaking news story again.

Click here to let us know your thoughts when you like our Facebook page WHEN YOU CLICK RIGHT HERE.

Published 17 Hours Ago

Disclaimer:

This website publishes news articles that contain copyrighted material whose use has not been specifically authorized by the copyright owner. The non-commercial use of these news articles for the purposes of local news reporting constitutes "Fair Use" of the copyrighted materials as provided for in Section 107 of the US Copyright Law.

Disclaimer:

This website publishes news articles that contain copyrighted material whose use has not been specifically authorized by the copyright owner. The non-commercial use of these news articles for the purposes of local news reporting constitutes "Fair Use" of the copyrighted materials as provided for in Section 107 of the US Copyright Law.

lm-MRM-sign

Service Areas

ABC Marketing Outbound Sales Kansas City, MO