Keep Your Company Competitive and Customers Happy with Call Center Services from ABC Marketing Services

Call Center Company in Manchester, NH

You don't have to be an all-A student from The University of Manchester near Manchester to know that exceptional customer service and effective communication are more important than ever in today's environment. With a multitude of platforms available for customer engagement, companies and industries of all kinds are feeling compelled to elevate their client support.

In fact, savvy business leaders are exploring ways to cut costs by outsourcing their inbound and outbound voice services, along with the email and chat support that are crucial to daily operations. If your company is ready to enhance customer experience, retain and grow its client base, increase brand visibility, and outpace competitors, consider collaborating with ABC Marketing Services Services to take the next step.

Call Center Company Manchester, NH

The ABC Marketing Services Difference

For over 20 years, our call center company in Manchester, NH has been providing innovative solutions to help you engage with your markets across the U.S., Canada, and beyond. We've successfully launched hundreds of campaigns for a number of needs, including:

  • HelpHelp Desk
  • CareCustomer Care
  • TechnicalTechnical Support
  • SurveysSurveys
  • SettingAppointment Setting
  • OutboundOutbound Sales
  • LeadLead Generation

We recognize that choosing to partner with a call center for customer care and product support is a significant commitment. We also understand how challenging it can be to transition from another call center provider. That's why, as your trusted partner, we're dedicated to guiding you through this process every step of the way.

When you collaborate with ABC Marketing Services, you gain access to a team of experts who are ready to support your customers as if they were their own. Unlike other call center companies, we offer services that are fully customized to meet the unique needs of your business. Our centers are close to the U.S., in user-friendly destinations in Mexico, Belize, El Salvador, and Brazil, where our pricing is 50% lower than standard rates, and we can handle projects in Spanish, English, Portuguese, and other languages.

The ABC Marketing Manchester, NH

What Industries Does ABC Marketing Services Target?

If you own a business, you're probably wondering whether we serve the industry in which you work. We're proud to serve many businesses in a number of different industries, including:

The bottom line? Our key motivator is your success. Let's talk today about your business objectives. Once we understand your business and your goals, we'll help you achieve the results you want with the help of reliable call center pros. Now that you know more about ABC Marketing Services, let's take a deeper dive into the most popular call center services we provide.

Call Center Company for Appointment Setting

Could you imagine booking an appointment at RiverWoods Manchester in Manchester, only for their team to make a mistake and lose the reservation you made? Chances are you'd be mad. The same goes for your company when one of your customers books an appointment, and it's lost or delayed.

We recognize how time-consuming appointment setting can be for your business. That's where ABC Marketing Services comes in. We're one of the top call center companies providing appointment-setting services in the U.S. We specialize in offering customized solutions for businesses aiming to simplify their scheduling and improve customer engagement. Our goal is to help companies like yours stay organized and concentrate on what truly counts—achieving growth and success.

ABC Marketing Customer Care Manchester, NH

Why Hire a Call Center Company in Manchester, NH for Appointment Setting?

Partnering with a knowledgeable call center for appointment setting can help you save time, cut costs, and minimize stress. Plus, your business can avoid expenses such as equipment, overhead, setup time, and training, all while enhancing your profits and sales.

Some additional benefits of working with ABC Marketing Services for appointment setting include:

  • Care24/7 Service
  • FocusFocus More Time on Your Business
  • CorrectCorrect Difficult Staffing Problems
  • CommunicateCommunicate with Customers Effectively
  • GrowGrow Your Company
  • MoreMore

What Industries Benefit from ABC Appointment Setting Services?

Leaders in industries like Automotive & Transportation and Agriculture & Agribusiness find appointment setting services from ABC Marketing Services to be highly effective. Our appointment setting services help improve customer service, generate sales, and provide tech support for businesses such as:

  • list-startFarm Supply Distributors
  • list-startEquipment Manufacturers
  • list-startOrganic Farms
  • list-startCar Dealerships
  • list-startTrucking & Logistics Companies
  • list-startMore

Call Center Company for Help Desk

Outsourcing your help desk allows your customer service department to operate 24 hours a day. Our call center company in Manchester, NH can offer tier-1 technical support or serve as backup for your in-house help desk team. Simplify your support process and focus on growing your business, instead of dealing with help desk nightmares.

ABC Marketing Help Desk Manchester, NH

What Makes ABC Marketing Services the Best Choice for Outsourced Help Desk Services?

If you're worried about the high costs and hassles of Help Desk, look no further than our call center company for help. Help desk services from ABC Marketing Services include:

01

Some of the most competitive rates and flexible pricing options available, catering to a wide variety of needs, from fully dedicated agents to shared options priced by subscriber, call, or device.

02

A strong, purpose-driven service attitude. Like we stay ready for action with extensive help desk experience, available from 12/5 to 24/7 through phone, text, email, and live chat.

03

Secure and redundant call center infrastructure.

04

Bilingual Spanish/English and Portuguese/English agents, all fully trained with extremely low attrition.

Whether you're looking to integrate chat or email into your Help Desk services or hand over your operations for a fully managed system, ABC Marketing Services can help.

What Industries Benefit from Help Desk Services from ABC Marketing Services?

Leaders in industries like E-Commerce & Retail and Education & E-Learning find outsourced help desk services from ABC Marketing Services to be highly effective. Our help desk services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startOnline Learning Platforms
  • list-startPrivate Schools
  • list-startOnline Stores
  • list-startFashion Brands
  • list-startMore

Call Center Company for Technical Support

ABC Marketing Services is a call center company known for its tech support - so much so that we offer two different tiers to accommodate our customers.

ABC Marketing Technical Support Manchester, NH

Standard Tech Support

For Basic Tier 1 Tech Support, our agent collects your customer's information and analyzes it to identify and resolve issues using established procedures. Typically, a Tier 1 agent works under the close supervision of a senior technician from your staff. Sometimes, your tech support needs can be integrated with the PTS offerings listed below, generating revenue for your company.

ABC Marketing Surveys Manchester, NH

Premium Tech Support (PTS)

Our all-in-one, customizable Premium Technical Support (PTS) solution offers exceptional tech support for all the connected devices and services used by your customers. There's no requirement for you to create your own offering. This comprehensive solution comes with all the necessary call center resources, software, technology, and operational expertise. You just need to promote your PTS program to your customers.

A few of the reasons why customers choose our tech support services include:

01

Market-Leading Results

We help your company achieve better customer experiences and higher ROI.

02

Problem Solving

We help you deliver superior tech support experience via immediate live support and 24/7 problem-solving skills.

03

Available Customer Protection

Bundle additional services like device protection, Internet security, online backup, and other third-party services as part of a single PTS subscription.

What Industries Benefit from Tech Support Services from ABC Marketing Services?

Leaders in industries like Energy & Utilities and Financial Services & Banking find technical support services from ABC Marketing Services to be highly effective. Our technical support services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startWater & Electric Providers
  • list-startSolar Energy Firms
  • list-startInvestment Companies
  • list-startInsurance Firms
  • list-startMore

Call Center Company for Marketing Research

Marketing research, encompassing social and opinion studies, involves the organized collection of data regarding individuals or organizations through statistical techniques and applied social science methods. This approach provides valuable insights to inform market decisions. As an integral part of any business strategy, having the right research is fundamental for sustaining your company's competitive edge - and ABC Marketing Services can help.

What Sets ABC Marketing Services Apart from Other Research Group Providers?

ABC Marketing Appointment Setting Manchester, NH

If business growth is on the menu this year, you've got to make informed decisions, and marketing research is one of the best ways to achieve that goal. Contact ABC Marketing Services to learn more about our marketing research services.

What Industries Benefit from Marketing Research Services from ABC Marketing Services?

Leaders in industries like Hospitality & Travel and IT & Software Development find marketing research services from ABC Marketing Services to be highly effective. Our marketing research services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHotels
  • list-startTravel Agencies
  • list-startTech Startups
  • list-startIT Consulting Firms
  • list-startMore

Call Center Company for Surveys

Conducting outbound market research and distributing customer surveys are excellent ways to gain insights into your consumers, allowing you to enhance your products or services. Relying on trial and error can be costly. Let our call center agents assist you in making informed decisions and assessing adoption rates before launching anything new.

At ABC Marketing Services, we have the capacity to create both small and large-scale surveys. Our clients frequently report the benefits of using surveys. Some of those benefits include:

Surveys hold significant power. By tapping into the insights our call center gathers from consumers, we can assist you in developing new products and services or fine-tuning your existing offerings. Ready to discover how ABC Marketing Services can support your company? Give us a shout. We'll take the time to understand your needs and provide a tailored proposal just for you.

What Industries Benefit from Surveys from ABC Marketing Services?

Leaders in industries like Insurance and Logistics & Supply Chain find surveys from ABC Marketing Services to be highly effective. Our surveys help improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHealth Insurance Providers
  • list-startAuto Insurance Companies
  • list-startWarehousing Companies
  • list-start3PL Providers

Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services

As a leading call center company in Manchester, NH, we know that innovative, custom service is what you need to succeed. That's why, since 1996, ABC Marketing Services has led the way in providing cost-conscious yet effective call center solutions for businesses like yours. From telemarketing and help desk services to lead generation and premium tech support, we can help. We've got the tools and resources to keep your company competitive and your customers happy. Contact us today to learn more about our unique call center services

Latest News in Manchester, NH

Feds shut down Job Corps, sending Manchester campus scrambling for alternatives

The sudden termination of Job Corps facilities around the country by the Trump administration is creating confusion for students who now need to find new housing, including at the program's Manchester campus.As of last week, approximately 240 students were enrolled in Job Corps in New Hampshire, with all but a handful also residing on the Manchester campus. Officials said those students will have until June 13 to find new housing.Job Corps, which was founded in 1964, offers high school diploma classes, as well as apprenticeship...

The sudden termination of Job Corps facilities around the country by the Trump administration is creating confusion for students who now need to find new housing, including at the program's Manchester campus.

As of last week, approximately 240 students were enrolled in Job Corps in New Hampshire, with all but a handful also residing on the Manchester campus. Officials said those students will have until June 13 to find new housing.

Job Corps, which was founded in 1964, offers high school diploma classes, as well as apprenticeship opportunities in nursing, manufacturing and other in-demand fields. Many of the students are from disadvantaged backgrounds, according to Stephanie Ashworth, the Manchester campus director.

“They're here getting a second chance and getting their education and pursuing their dreams,” she said. “And we're taking that away from them.”

On Friday, U.S. Department of Labor announced it was ending the 99 Job Corps programs nationally that are managed by outside contractors, including the Manchester program, which is run by Nevada-based Adams and Associates. The fate of government-managed campuses isn’t yet clear.

“Job Corps was created to help young adults build a pathway to a better life through education, training, and community,” said U.S. Labor Secretary Lori Chavez-DeRemer in the announcement. “However, a startling number of serious incident reports and our in-depth fiscal analysis reveal the program is no longer achieving the intended outcomes that students deserve.”

The Labor Department put the price tag per participant at over $80,000 annually. In a statement, the federal government pointed to low completion rights and what it considers a high number of safety incidents on campuses nationwide.

Ashworth said the Manchester program was devastated by the Covid pandemic, and has only recently begun to regain its footing. She said there is no record of violence or other infractions locally, and that nearly 70% of all students who enrolled in the program found jobs after graduating.

“And then they climb the ladder,” she said.

There are 112 employees at the Manchester campus who are facing layoffs at the end of the month. In the meantime, staff members are working with the state and city to ensure housing for approximately 40 students the program has identified as not having another place to live.

State Sen. Pat Long, who represents Manchester, said he and other officials are hoping that they can continue to use the campus to house students, but are also looking into alternative options. The campus buildings are owned by the federal government, but the city owns the land.

“We're assuring that there's nobody going to be left out on the street,” Long said.

In 2015, the federal government spent a reported $35 million to construct the campus, which includes buildings and residential halls, spread out across 25 acres. New Hampshire was the last state to open a dedicated Job Corps facility.

Last month finished as one of rainiest Mays on record in New Hampshire

MANCHESTER, N.H. —The month of May had no shortage of rain across New Hampshire, resulting in near-record precipitation totals in parts of the state.[image id='5c1d6e02-4bb7-45cb-af2a-80b836db0d47' mediaId='506f411e-5e7d-43a2-8a3c-eac1cb51dcba' align='center' size='medium' share='true' caption='' expand='' crop='original'][/image] In Concord, 8.73 inches of rain fell last month, making May 2025 the third wettest on record. Records in Concord date back to 1868.>> Downlo...

MANCHESTER, N.H. —

The month of May had no shortage of rain across New Hampshire, resulting in near-record precipitation totals in parts of the state.

[image id='5c1d6e02-4bb7-45cb-af2a-80b836db0d47' mediaId='506f411e-5e7d-43a2-8a3c-eac1cb51dcba' align='center' size='medium' share='true' caption='' expand='' crop='original'][/image]

In Concord, 8.73 inches of rain fell last month, making May 2025 the third wettest on record. Records in Concord date back to 1868.

>> Download the free WMUR app to get updates on the go: Apple | Google Play <<

Notably, Manchester received 10.27 inches of rainfall in May, marking just the sixth time the Queen City has seen over 10 inches of rain in a single month.

Lebanon recorded 8.71 inches of rain, which is nearly 5 and a half inches above average for May in the Upper Valley.

Along with the rainfall, there were many ups and downs in temperature.

While big temperature swings are common in the spring, Concord recorded a record cold high temperature of 47 degrees on May 22. There were five 80-degree days, which is right on average for May.

Temperatures in the state capital were just shy of 1 degree above average for the month.

>> Subscribe to WMUR's YouTube channel <<

Be weather-aware! Download the WMUR app for Apple or Android devices and turn on push notifications. You can choose to receive weather alerts for your geolocation and/or up to three ZIP codes. In addition, you can receive word when precipitation is coming to your area.

[related id='464053f7-ad7d-49c7-b112-59641cc1b6e4' align='center' source=''][/related]

Northern lights could be visible over New Hampshire. What you need to know

MANCHESTER, N.H. —The northern lights, also known as the aurora borealis, may be visible Sunday night in New Hampshire thanks to a powerful solar storm.The National Oceanic and Atmospheric Administration (NOAA) has issued a G4 (Severe) geomagnetic storm watch, with the peak activity expected between 8 p.m. and 11 p.m. Sunday night.>> Latest space weather forecast for northern lightsSkies may feature a few passing ...

MANCHESTER, N.H. —

The northern lights, also known as the aurora borealis, may be visible Sunday night in New Hampshire thanks to a powerful solar storm.

The National Oceanic and Atmospheric Administration (NOAA) has issued a G4 (Severe) geomagnetic storm watch, with the peak activity expected between 8 p.m. and 11 p.m. Sunday night.

>> Latest space weather forecast for northern lights

Skies may feature a few passing clouds, but viewing conditions should be optimal if the Northern Lights actually occur.

Best Viewing Times

The optimal window for viewing the auroras is between 10 p.m. and 2 a.m., when the skies are darkest and the auroral activity is most likely to occur . Given the anticipated peak tonight, this timeframe is your best chance to catch the light show.

Viewing Tips

While the northern lights can be visible to the naked eye, their visibility depends on factors such as weather, aurora strength, and your location. Using a slow-shutter speed on your camera will allow for a better view.

>> Download the free WMUR app to get updates on the go: Apple | Google Play <<

If your camera shows the greens or pinks that are typical of the northern lights, snap a quick picture and then put your phone away to let your eyes adjust to the darkness.

Severe storms move through New Hampshire, triggering warnings

MANCHESTER, N.H. —Multiple strong storms pushed through New Hampshire Friday afternoon and early evening, triggering multiple warnings.Severe thunderstorm warnings were issued beginning after 2:45 p.m., and as some warnings expired, more were issued.Flash flood warnings were also issued Friday evening. A flash flood warning in Henniker was set to expire at 8 p.m., while a warning in Hillsborough was set to expire at 8:45 p.m.You can see the latest warnings ...

MANCHESTER, N.H. —

Multiple strong storms pushed through New Hampshire Friday afternoon and early evening, triggering multiple warnings.

Severe thunderstorm warnings were issued beginning after 2:45 p.m., and as some warnings expired, more were issued.

Flash flood warnings were also issued Friday evening. A flash flood warning in Henniker was set to expire at 8 p.m., while a warning in Hillsborough was set to expire at 8:45 p.m.

You can see the latest warnings at this link or visit the National Weather Service-Gray office site here.

Hazards with the storms include 60-mph wind gusts and hail.

>> Interactive Radar

A flood watch, meanwhile, is in effect for all of New Hampshire, except Coos County.

The flood watch will be in effect through the late evening.

Showers and thunderstorms are likely to continue throughout the day, especially in central and southern New Hampshire.

Any additional storms could be severe, with the potential for downpours, gusty winds and hail.

>> Download the free WMUR app to get updates on the go: Apple | Google Play <<

The best chance for severe weather is between 2 p.m. and 9 p.m.

Heavy rainfall or repeated rounds of downpours in spots could lead to localized flooding concerns. Up to 3 inches of rain will be possible in some spots before we dry out.

A nearby front will keep the chance of showers and thunderstorms in place statewide Saturday. This will likely be the 12th straight Saturday with measurable rain in Concord.

Sunday is expected to bring more sunshine, lower humidity and comfortable temperatures, with highs in the 70s.

>> Subscribe to WMUR's YouTube channel <<

Be weather-aware! Download the WMUR app for Apple or Android devices and turn on push notifications. You can choose to receive weather alerts for your geolocation and/or up to three ZIP codes. In addition, you can receive word when precipitation is coming to your area.

Get storm coverage through the free Very Local app on your smart TV.

Follow the Storm Watch 9 team on social media:

Pokémon popularity is on full display at new Manchester shop

MANCHESTER, N.H. —A new shop in Manchester is dedicated to the most popular media franchise of all time: Pokémon."To be able to pioneer something like this, I thought was long overdue, considering how big of a hobby Pokémon is," said Chris Tagliareni, owner of Collectible Tags.Pokémon cards, especially professionally graded rare examples, can be worth thousands of dollars. They've experienced a surge in popularity, especially since the COVID-19 pandemic.Tagliar...

MANCHESTER, N.H. —

A new shop in Manchester is dedicated to the most popular media franchise of all time: Pokémon.

"To be able to pioneer something like this, I thought was long overdue, considering how big of a hobby Pokémon is," said Chris Tagliareni, owner of Collectible Tags.

Pokémon cards, especially professionally graded rare examples, can be worth thousands of dollars. They've experienced a surge in popularity, especially since the COVID-19 pandemic.

Tagliareni credits a newer set of cards, called 151, with bringing many adults back into collecting. It only features the original 151 characters, released in the mid-1990s, like Pikachu and Charizard.

"They remade a bunch of artworks and they made it really, really nice for collectors that had fallen out of the hobby," he said.

Collectible Tags has both contemporary and vintage options, including sealed Pokémon card packs and graded single cards.

The shop, which opened a brick-and-mortar location on Elm Street in May, is an extension of the business that started by streaming on an online auction website. Collectible Tags continues to stream on multiple platforms and has several studios.

"It's like a show really," Winter Drechsler, marketing and media director, said of the streams.

Drechsler added that it's popular for people to buy a pack of cards, and watch the streamer open it live to see what's inside. The cards are then shipped to the buyer.

If a pack contains a rare "chase" card, viewers get excited in the live chat.

"It's like if you were watching a TV show and you're interacting with the host while they're putting the show on, and you're a part of it," Drechsler said.

Drechsler said Collectible Tags' new store hopes to bridge that online community into in-person gatherings, through tournaments, workshops and more.

"We wanted to become a place where collector and trading card game players could all just hang out and just be a part of something that they love and enjoy that together in real life." she said.

Disclaimer:

This website publishes news articles that contain copyrighted material whose use has not been specifically authorized by the copyright owner. The non-commercial use of these news articles for the purposes of local news reporting constitutes "Fair Use" of the copyrighted materials as provided for in Section 107 of the US Copyright Law.

Service Areas

ABC Marketing Outbound Sales Manchester, NH