Call Center Company in Atlanta, GA
You don't have to be an all-A student from Georgia Institute of Technology near Atlanta to know that exceptional customer service and effective communication are more important than ever in today's environment. With a multitude of platforms available for customer engagement, companies and industries of all kinds are feeling compelled to elevate their client support.
In fact, savvy business leaders are exploring ways to cut costs by outsourcing their inbound and outbound voice services, along with the email and chat support that are crucial to daily operations. If your company is ready to enhance customer experience, retain and grow its client base, increase brand visibility, and outpace competitors, consider collaborating with ABC Marketing Services Services to take the next step.

Years of Experience

- Call Center Company in Atlanta, GA
- The ABC Marketing Services Difference
- Call Center Company for Appointment Setting
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Help Desk
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Technical Support
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Marketing Research
- What Industries Benefit from Marketing Research Services from ABC Marketing Services?
- Call Center Company for Surveys
- Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services
The ABC Marketing Services Difference
For over 20 years, our call center company in Atlanta, GA has been providing innovative solutions to help you engage with your markets across the U.S., Canada, and beyond. We've successfully launched hundreds of campaigns for a number of needs, including:
Help Desk
Customer Care
Technical Support
Surveys
Appointment Setting
Outbound Sales
Lead Generation
We recognize that choosing to partner with a call center for customer care and product support is a significant commitment. We also understand how challenging it can be to transition from another call center provider. That's why, as your trusted partner, we're dedicated to guiding you through this process every step of the way.
When you collaborate with ABC Marketing Services, you gain access to a team of experts who are ready to support your customers as if they were their own. Unlike other call center companies, we offer services that are fully customized to meet the unique needs of your business. Our centers are close to the U.S., in user-friendly destinations in Mexico, Belize, El Salvador, and Brazil, where our pricing is 50% lower than standard rates, and we can handle projects in Spanish, English, Portuguese, and other languages.

What Industries Does ABC Marketing Services Target?
If you own a business, you're probably wondering whether we serve the industry in which you work. We're proud to serve many businesses in a number of different industries, including:
Travel Industry
Medical Industry
Mortgage Industry
Banking Industry
Software Industry
Doctors Offices
Dentist Offices
Retail Stores
More
The bottom line? Our key motivator is your success. Let's talk today about your business objectives. Once we understand your business and your goals, we'll help you achieve the results you want with the help of reliable call center pros. Now that you know more about ABC Marketing Services, let's take a deeper dive into the most popular call center services we provide.
Call Center Company for Appointment Setting
Could you imagine booking an appointment at Orchard at Brookhaven in Atlanta, only for their team to make a mistake and lose the reservation you made? Chances are you'd be mad. The same goes for your company when one of your customers books an appointment, and it's lost or delayed.
We recognize how time-consuming appointment setting can be for your business. That's where ABC Marketing Services comes in. We're one of the top call center companies providing appointment-setting services in the U.S. We specialize in offering customized solutions for businesses aiming to simplify their scheduling and improve customer engagement. Our goal is to help companies like yours stay organized and concentrate on what truly counts—achieving growth and success.

Why Hire a Call Center Company in Atlanta, GA for Appointment Setting?
Partnering with a knowledgeable call center for appointment setting can help you save time, cut costs, and minimize stress. Plus, your business can avoid expenses such as equipment, overhead, setup time, and training, all while enhancing your profits and sales.
Some additional benefits of working with ABC Marketing Services for appointment setting include:
24/7 Service
Focus More Time on Your Business
Correct Difficult Staffing Problems
Communicate with Customers Effectively
Grow Your Company
More
What Industries Benefit from ABC Appointment Setting Services?
Leaders in industries like Automotive & Transportation and Agriculture & Agribusiness find appointment setting services from ABC Marketing Services to be highly effective. Our appointment setting services help improve customer service, generate sales, and provide tech support for businesses such as:
Farm Supply Distributors
Equipment Manufacturers
Organic Farms
Car Dealerships
Trucking & Logistics Companies
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Automotive & Transportation and Agriculture & Agribusiness.
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Business Services & Consulting and Construction & Engineering.
Call Center Company for Help Desk
Outsourcing your help desk allows your customer service department to operate 24 hours a day. Our call center company in Atlanta, GA can offer tier-1 technical support or serve as backup for your in-house help desk team. Simplify your support process and focus on growing your business, instead of dealing with help desk nightmares.

What Makes ABC Marketing Services the Best Choice for Outsourced Help Desk Services?
If you're worried about the high costs and hassles of Help Desk, look no further than our call center company for help. Help desk services from ABC Marketing Services include:
Some of the most competitive rates and flexible pricing options available, catering to a wide variety of needs, from fully dedicated agents to shared options priced by subscriber, call, or device.
A strong, purpose-driven service attitude. Like we stay ready for action with extensive help desk experience, available from 12/5 to 24/7 through phone, text, email, and live chat.
Secure and redundant call center infrastructure.
Bilingual Spanish/English and Portuguese/English agents, all fully trained with extremely low attrition.
Whether you're looking to integrate chat or email into your Help Desk services or hand over your operations for a fully managed system, ABC Marketing Services can help.
What Industries Benefit from Help Desk Services from ABC Marketing Services?
Leaders in industries like E-Commerce & Retail and Education & E-Learning find outsourced help desk services from ABC Marketing Services to be highly effective. Our help desk services improve customer service, generate sales, and provide support for businesses and organizations like:
Online Learning Platforms
Private Schools
Online Stores
Fashion Brands
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Education & E-Learning E-Commerce and Retail.
Call Center Company for Technical Support
ABC Marketing Services is a call center company known for its tech support - so much so that we offer two different tiers to accommodate our customers.

Standard Tech Support
For Basic Tier 1 Tech Support, our agent collects your customer's information and analyzes it to identify and resolve issues using established procedures. Typically, a Tier 1 agent works under the close supervision of a senior technician from your staff. Sometimes, your tech support needs can be integrated with the PTS offerings listed below, generating revenue for your company.

Premium Tech Support (PTS)
Our all-in-one, customizable Premium Technical Support (PTS) solution offers exceptional tech support for all the connected devices and services used by your customers. There's no requirement for you to create your own offering. This comprehensive solution comes with all the necessary call center resources, software, technology, and operational expertise. You just need to promote your PTS program to your customers.
A few of the reasons why customers choose our tech support services include:
Market-Leading Results
We help your company achieve better customer experiences and higher ROI.
Problem Solving
We help you deliver superior tech support experience via immediate live support and 24/7 problem-solving skills.
Available Customer Protection
Bundle additional services like device protection, Internet security, online backup, and other third-party services as part of a single PTS subscription.
What Industries Benefit from Tech Support Services from ABC Marketing Services?
Leaders in industries like Energy & Utilities and Financial Services & Banking find technical support services from ABC Marketing Services to be highly effective. Our technical support services improve customer service, generate sales, and provide support for businesses and organizations like:
Water & Electric Providers
Solar Energy Firms
Investment Companies
Insurance Firms
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Government & Public Sector and Healthcare & Medical.
Call Center Company for Marketing Research
Marketing research, encompassing social and opinion studies, involves the organized collection of data regarding individuals or organizations through statistical techniques and applied social science methods. This approach provides valuable insights to inform market decisions. As an integral part of any business strategy, having the right research is fundamental for sustaining your company's competitive edge - and ABC Marketing Services can help.
What Sets ABC Marketing Services Apart from Other Research Group Providers?

If business growth is on the menu this year, you've got to make informed decisions, and marketing research is one of the best ways to achieve that goal. Contact ABC Marketing Services to learn more about our marketing research services.
What Industries Benefit from Marketing Research Services from ABC Marketing Services?
Leaders in industries like Hospitality & Travel and IT & Software Development find marketing research services from ABC Marketing Services to be highly effective. Our marketing research services improve customer service, generate sales, and provide support for businesses and organizations like:
Hotels
Travel Agencies
Tech Startups
IT Consulting Firms
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Hospitality & Travel and IT & Software Development.
Call Center Company for Surveys
Conducting outbound market research and distributing customer surveys are excellent ways to gain insights into your consumers, allowing you to enhance your products or services. Relying on trial and error can be costly. Let our call center agents assist you in making informed decisions and assessing adoption rates before launching anything new.
At ABC Marketing Services, we have the capacity to create both small and large-scale surveys. Our clients frequently report the benefits of using surveys. Some of those benefits include:
Surveys hold significant power. By tapping into the insights our call center gathers from consumers, we can assist you in developing new products and services or fine-tuning your existing offerings. Ready to discover how ABC Marketing Services can support your company? Give us a shout. We'll take the time to understand your needs and provide a tailored proposal just for you.
What Industries Benefit from Surveys from ABC Marketing Services?
Leaders in industries like Insurance and Logistics & Supply Chain find surveys from ABC Marketing Services to be highly effective. Our surveys help improve customer service, generate sales, and provide support for businesses and organizations like:
Health Insurance Providers
Auto Insurance Companies
Warehousing Companies
3PL Providers
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Hospitality & Travel and IT & Software Development.
Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services
As a leading call center company in Atlanta, GA, we know that innovative, custom service is what you need to succeed. That's why, since 1996, ABC Marketing Services has led the way in providing cost-conscious yet effective call center solutions for businesses like yours. From telemarketing and help desk services to lead generation and premium tech support, we can help. We've got the tools and resources to keep your company competitive and your customers happy. Contact us today to learn more about our unique call center services
Latest News in Atlanta, GA
Here's A Timeline For Receiving 2 SSI Checks In May
Amanda Lumpkinhttps://patch.com/georgia/atlanta/why-some-georgians-will-get-2-social-security-checks-may
GEORGIA — Some residents of Georgia will get a second payment from the Social Security Administration in May.People who receive Supplemental Security Income, or SSI, will receive their usual payments on May 1 and a second payment on May 30.That is because June 1 falls on a Sunday. SSI payments are typically issued on the first day of the month, but are moved ahead if the first falls on a weekend or holiday, the agency ...
GEORGIA — Some residents of Georgia will get a second payment from the Social Security Administration in May.
People who receive Supplemental Security Income, or SSI, will receive their usual payments on May 1 and a second payment on May 30.
That is because June 1 falls on a Sunday. SSI payments are typically issued on the first day of the month, but are moved ahead if the first falls on a weekend or holiday, the agency explained.
Of the some 70 million Americans who receive Social Security benefits, 7.4 million receive SSI, the program for disabled and blind Americans with little to no income or assets.
Of Georgia’s 246,399 Social Security recipients, 218,686 received SSI checks in January 2024, according to the most current data.
Find out what's happening in Atlantafor free with the latest updates from Patch.
The maximum SSI payment for 2025 is $967 for an individual and $1,450 for a couple. The amount can vary based on income, certain family members’ income, living situations and other factors.
Other Social Security Administration benefits, such as retirement, survivor and spousal benefits, are distributed based on either the recipient’s age or the length of time they have been receiving benefits.
Here are other payment dates to be aware of for May, according to Newsweek:
Atlanta, GA –Fatal House Fire on Madrona St
Police Accident Reports (888) 657-1460https://localaccidentreports.com/atlanta-ga-fatal-house-fire-on-madrona-st/
Atlanta, GA (April 22, 2025) – A devastating house fire in northwest Atlanta claimed one life overnight, according to reports from Atlanta Fire Rescue. The fire occurred in a residence on Madrona St, where crews were dispatched around 1 a.m. after receiving emergency calls regarding flames engulfing the home.Upon arrival, firefighters observed heavy fire conditions concentrated at the front of the structure. Crews moved swiftly to contain the blaze and began interior searches once it was safe to enter. Tragically, a decea...
Atlanta, GA (April 22, 2025) – A devastating house fire in northwest Atlanta claimed one life overnight, according to reports from Atlanta Fire Rescue. The fire occurred in a residence on Madrona St, where crews were dispatched around 1 a.m. after receiving emergency calls regarding flames engulfing the home.
Upon arrival, firefighters observed heavy fire conditions concentrated at the front of the structure. Crews moved swiftly to contain the blaze and began interior searches once it was safe to enter. Tragically, a deceased individual was found in the bathroom of the home after the flames were brought under control.
Authorities also confirmed that a man in his nineties was able to escape the burning home and was transported to a nearby hospital for evaluation. His current condition has not been disclosed.
The house was declared a total loss, and fire investigators are now working to determine the cause of the blaze. Officials indicated that the extent of the damage may present challenges in uncovering how the fire began. At this time, no further information has been released regarding the identity of the deceased or possible contributing factors.
Our hearts go out to all those affected by this tragic incident.
Fire Safety and Prevention in Older Residential Areas
Older homes, particularly those in long-standing neighborhoods such as northwest Atlanta, may present heightened fire risks due to outdated electrical systems, aging infrastructure, and limited fire suppression technology. When a fire breaks out in such structures, it can spread rapidly before residents have time to react, especially during overnight hours when occupants are asleep.
This incident serves as a sobering reminder of the importance of functional smoke detectors, updated wiring, and having a clear evacuation plan in place. For elderly residents or those with mobility challenges, ensuring there is a support system or emergency alert mechanism can be vital during an emergency.
Local fire departments urge residents to conduct seasonal safety checks and to never underestimate the importance of early warning systems like smoke alarms and carbon monoxide detectors. For families and neighbors, regularly checking in with elderly loved ones and helping them plan for emergencies is another crucial step in fire prevention and survival.
For more information or to receive help after a fire or emergency, contact Local Accident Reports.
Bizarre Coffee Brewing Up Its Third Metro Atlanta Location in Roswell, GA
24-7 Press Release Newswirehttps://www.24-7pressrelease.com/press-release/522093/bizarre-coffee-brewing-up-its-third-metro-atlanta-location-in-roswell-ga
Ackerman Retail's Stephany Cruz represents independent coffee shop in 3,500 SF lease for its largest location yet; the new shop will offer an expanded menu with cocktail offeringsShare This Story: "Evolving with our community and listening to their needs is everything to us. This new shop gives us the space to do just that—with room to gather and host events." Sabrina Kaylor, Bizarre CoffeeATLANTA, GA, April 23, 2025 /24-7PressRelease/ -- Expanding into its third location, independent coffee shop Bizarre ...
Ackerman Retail's Stephany Cruz represents independent coffee shop in 3,500 SF lease for its largest location yet; the new shop will offer an expanded menu with cocktail offerings
Share This Story:
"Evolving with our community and listening to their needs is everything to us. This new shop gives us the space to do just that—with room to gather and host events." Sabrina Kaylor, Bizarre Coffee
ATLANTA, GA, April 23, 2025 /24-7PressRelease/ -- Expanding into its third location, independent coffee shop Bizarre Coffee has signed a 3,500-square-foot lease in Roswell, GA, in the heart of the North Atlanta community's thriving retail and restaurant district. Targeting a fall 2025 opening for what will become its largest location to date, Bizarre Coffee's new shop will offer an expanded menu that will include specialty cocktails in addition to its signature coffee blends and extensive food menu.
Stephany Cruz of Ackerman Retail represented Bizarre Coffee in its lease at 1090 Alpharetta Street in Roswell, and Megann Poe of Dart Retail represented the landlord. The Roswell shop will join Bizarre Coffee's two other locations in Woodstock, GA and Canton, GA.
Founded by Sabrina Kaylor, Bizarre Coffee began in 2020 as a farmer's market favorite, where she introduced the brand's "Good Mood Juice" slogan. She opened her first brick-and-mortar location in downtown Canton later that year and followed with a second storefront in downtown Woodstock in 2023.
"Bizarre has always been about more than just coffee—it's about creativity, connection, and community," said Sabrina Kaylor, who owns Bizarre Coffee with her husband, Michael. "Evolving with our community and really listening to their needs is everything to us. This new shop gives us the space to do just that—with room to gather, host events, and build a true third place. We're expanding the menu a bit, adding craft cocktails, and creating something that feels even more like home."
"I'm thrilled that we succeeded in securing this location adjacent to the bustling Roswell historic district. The charming turn-of-the-century building provides beautiful interior spaces and expansive outdoor patios that provide the perfect setting for this brand," said Stephany Cruz of Ackerman Retail, a division of Ackerman & Co. "I'm representing Bizarre Coffee in its ongoing expansion, with a focus on Northwest Atlanta communities such as Acworth, Cartersville, Kennesaw and Marietta.
Producing coffees in its own roastery, the shop offers varieties such as Freakish Dark Roast, Jammin' Toast Medium Roast and Ethiopian Light Roast. Customers can enjoy coffee and specialty drinks in-store or order packaged coffees online, with the option to become a subscriber to save 10% off each order. Bizarre Coffee also features smoothies, bowls, bagels, sandwiches, breakfast burritos, avocado toast and more. Specialty drinks include Wanderlust Latte (with honey, almond and vanilla), S'more Me Plz (toasted marshmallow and mocha latte) and a variety of "soft sips" including Blueberry Matcha Lemonade.
About Bizarre Coffee Founded in early 2020 by Sabrina Kaylor, an artist and digital marketer from Fort Lauderdale, Florida, Bizarre Coffee combines a passion for coffee with a flair for art. Supported by her husband, Michael, Sabrina created a coffee brand that blends joy, creativity, and community spirit. The story began at local farmers' markets in Canton, GA, where Sabrina and her team introduced their "Good Mood Juice" and vibrant, funky branding. Just six months later, they opened the first Bizarre Coffee shop on East Marietta Street in Canton, transforming the space into a colorful, uplifting atmosphere with Sabrina's artistic touch. Bizarre Coffee's quirky and creative spirit is evident in everything it does, from whimsical drink designs to seasonal menus. In 2023, Bizarre Coffee expanded to a second location in downtown Woodstock, continuing the mission to bring joy and creativity to the community. For more information, visit: www.bizarrecoffee.com
About Ackerman & Co. Headquartered in Atlanta, Ackerman & Co. is a privately held, full-service commercial real estate firm focused on providing quality investment, brokerage, management and development services across the South. The company, founded in 1967, retains an expert team of 100 real estate professionals. To date, Ackerman & Co. has developed and acquired 44 million square feet of office, medical, industrial, retail and mixed-use space, has 4.5 million square feet under management, and maintains an investment portfolio valued at $1 billion.
Ackerman Retail, a division of Ackerman & Co., offers a best-in-class services platform, delivering solid results for local and multi-market clients. To date, Ackerman Retail has completed more than 10 million square feet of transactions valued at $1.7 billion. For more information, visit www.ackermanco.com
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Steve Webb
Ackerman & Co.
Atlanta, GA
USA
Telephone: 6789932935
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Judge Orders Trump Officials To Reinstate Visas For 133 Students
Amanda Lumpkinhttps://patch.com/georgia/atlanta/visas-133-ga-students-be-restored-federal-order-reports
ATLANTA, GA — The immigration status for more than one-hundred Georgia students must be restored per a federal judge's order to the Immigration and Customs Enforcement, media reports say.Judge Victoria M. Calvert of Georgia's Northern District gave President Donald Trump's administration until 5 p.m. Tuesday to reinstate valid immigration statuses fo...
ATLANTA, GA — The immigration status for more than one-hundred Georgia students must be restored per a federal judge's order to the Immigration and Customs Enforcement, media reports say.
Judge Victoria M. Calvert of Georgia's Northern District gave President Donald Trump's administration until 5 p.m. Tuesday to reinstate valid immigration statuses for 133 students in Georgia, ABC News Philadelphia reported, citing a temporary federal court order.
The 14-day order was issued Friday to keep the Trump administration from withdrawing student visas after the feds were sued by the American Civil Liberties Union in Georgia, Newsweek reported.
Many of the students were in good academic standing and about to graduate before their documents were wiped without prior notice, proper explanation or an opportunity to respond, attorneys said, according to FOX News.
"The Constitution protects everyone on American soil, so the Trump administration cannot ignore due process to unjustifiably threaten students with the loss of immigration status, and arrest and deportation," Akiva Freidlin, senior staff attorney at the ACLU-Georgia, said in a statement obtained by Newsweek. "We believe this ruling shows the students are likely to prevail on their claims and we are pleased the court ordered the government to halt its unlawful actions while the lawsuit continues."
Find out what's happening in Atlantafor free with the latest updates from Patch.
ICE was accused of illegally closing records in the Student and Exchange Visitor Information System, ABC reported.
The Department of Human Services uses SEVIS to monitor schools, visitor programs and nonimmigrant students in the U.S., according to the ICE website.
Terminating the records made way for the students to be deported, the lawsuit alleged, ABC reported.
Students represented in the lawsuit had largely faced traffic violations before the charges were dropped; others were people who had never been arrested or cited, ABC reported.
A number of the students were close to graduation, and some of them were participants in a work program, the news outlet reported.
Next steps once the temporary order expires were not immediately known.
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Service Areas
- Call Center Company in Atlanta, GA
- The ABC Marketing Services Difference
- Call Center Company for Cold Calling
- Call Center Company for Appointment Setting
- Call Center Company for Outbound Calls
- Call Center Company for Collections
- Call Center Company for Help Desk
- Call Center Company for Technical Support
- Call Center Company for Customer Support
- Call Center Company for Marketing Research
- Call Center Company for Surveys
