Call Center Company in New Orleans, LA
You don't have to be an all-A student from Tulane University near New Orleans to know that exceptional customer service and effective communication are more important than ever in today's environment. With a multitude of platforms available for customer engagement, companies and industries of all kinds are feeling compelled to elevate their client support.
In fact, savvy business leaders are exploring ways to cut costs by outsourcing their inbound and outbound voice services, along with the email and chat support that are crucial to daily operations. If your company is ready to enhance customer experience, retain and grow its client base, increase brand visibility, and outpace competitors, consider collaborating with ABC Marketing Services Services to take the next step.

Years of Experience

- Call Center Company in New Orleans, LA
- The ABC Marketing Services Difference
- Call Center Company for Appointment Setting
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Help Desk
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Technical Support
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Marketing Research
- What Industries Benefit from Marketing Research Services from ABC Marketing Services?
- Call Center Company for Surveys
- Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services
The ABC Marketing Services Difference
For over 20 years, our call center company in New Orleans, LA has been providing innovative solutions to help you engage with your markets across the U.S., Canada, and beyond. We've successfully launched hundreds of campaigns for a number of needs, including:
Help Desk
Customer Care
Technical Support
Surveys
Appointment Setting
Outbound Sales
Lead Generation
We recognize that choosing to partner with a call center for customer care and product support is a significant commitment. We also understand how challenging it can be to transition from another call center provider. That's why, as your trusted partner, we're dedicated to guiding you through this process every step of the way.
When you collaborate with ABC Marketing Services, you gain access to a team of experts who are ready to support your customers as if they were their own. Unlike other call center companies, we offer services that are fully customized to meet the unique needs of your business. Our centers are close to the U.S., in user-friendly destinations in Mexico, Belize, El Salvador, and Brazil, where our pricing is 50% lower than standard rates, and we can handle projects in Spanish, English, Portuguese, and other languages.

What Industries Does ABC Marketing Services Target?
If you own a business, you're probably wondering whether we serve the industry in which you work. We're proud to serve many businesses in a number of different industries, including:
Agriculture & Agribusiness
Automotive & Transportation
Business Services & Consulting
Construction & Engineering
E-Commerce & Retail
Education & E-Learning
Energy & Utilities
Financial Services & Banking
Government & Public Sector
Healthcare & Medical Services
Hospitality & Travel
Human Resources & Staffing
Information Technology (IT) & Software Development
Insurance
Legal & Law Firms
Logistics & Supply Chain
Manufacturing & Industrial
Marketing & Advertising
Media & Entertainment
Nonprofit & Charitable Organizations
Real Estate & Property Management
Security & Surveillance
Telecommunications
Waste Management & Environmental Services
Plastic surgery clinics
The bottom line? Our key motivator is your success. Let's talk today about your business objectives. Once we understand your business and your goals, we'll help you achieve the results you want with the help of reliable call center pros. Now that you know more about ABC Marketing Services, let's take a deeper dive into the most popular call center services we provide.
Call Center Company for Appointment Setting
Could you imagine booking an appointment at SummerHouse Vista Shores in New Orleans, only for their team to make a mistake and lose the reservation you made? Chances are you'd be mad. The same goes for your company when one of your customers books an appointment, and it's lost or delayed.
We recognize how time-consuming appointment setting can be for your business. That's where ABC Marketing Services comes in. We're one of the top call center companies providing appointment-setting services in the U.S. We specialize in offering customized solutions for businesses aiming to simplify their scheduling and improve customer engagement. Our goal is to help companies like yours stay organized and concentrate on what truly counts—achieving growth and success.

Why Hire a Call Center Company in New Orleans, LA for Appointment Setting?
Partnering with a knowledgeable call center for appointment setting can help you save time, cut costs, and minimize stress. Plus, your business can avoid expenses such as equipment, overhead, setup time, and training, all while enhancing your profits and sales.
Some additional benefits of working with ABC Marketing Services for appointment setting include:
24/7 Service
Focus More Time on Your Business
Correct Difficult Staffing Problems
Communicate with Customers Effectively
Grow Your Company
More
What Industries Benefit from ABC Appointment Setting Services?
Leaders in industries like Automotive & Transportation and Agriculture & Agribusiness find appointment setting services from ABC Marketing Services to be highly effective. Our appointment setting services help improve customer service, generate sales, and provide tech support for businesses such as:
Farm Supply Distributors
Equipment Manufacturers
Organic Farms
Car Dealerships
Trucking & Logistics Companies
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Automotive & Transportation and Agriculture & Agribusiness.
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Business Services & Consulting and Construction & Engineering.
Call Center Company for Help Desk
Outsourcing your help desk allows your customer service department to operate 24 hours a day. Our call center company in New Orleans, LA can offer tier-1 technical support or serve as backup for your in-house help desk team. Simplify your support process and focus on growing your business, instead of dealing with help desk nightmares.

What Makes ABC Marketing Services the Best Choice for Outsourced Help Desk Services?
If you're worried about the high costs and hassles of Help Desk, look no further than our call center company for help. Help desk services from ABC Marketing Services include:
Some of the most competitive rates and flexible pricing options available, catering to a wide variety of needs, from fully dedicated agents to shared options priced by subscriber, call, or device.
A strong, purpose-driven service attitude. Like we stay ready for action with extensive help desk experience, available from 12/5 to 24/7 through phone, text, email, and live chat.
Secure and redundant call center infrastructure.
Bilingual Spanish/English and Portuguese/English agents, all fully trained with extremely low attrition.
Whether you're looking to integrate chat or email into your Help Desk services or hand over your operations for a fully managed system, ABC Marketing Services can help.
What Industries Benefit from Help Desk Services from ABC Marketing Services?
Leaders in industries like E-Commerce & Retail and Education & E-Learning find outsourced help desk services from ABC Marketing Services to be highly effective. Our help desk services improve customer service, generate sales, and provide support for businesses and organizations like:
Online Learning Platforms
Private Schools
Online Stores
Fashion Brands
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Education & E-Learning E-Commerce and Retail.
Call Center Company for Technical Support
ABC Marketing Services is a call center company known for its tech support - so much so that we offer two different tiers to accommodate our customers.

Standard Tech Support
For Basic Tier 1 Tech Support, our agent collects your customer's information and analyzes it to identify and resolve issues using established procedures. Typically, a Tier 1 agent works under the close supervision of a senior technician from your staff. Sometimes, your tech support needs can be integrated with the PTS offerings listed below, generating revenue for your company.

Premium Tech Support (PTS)
Our all-in-one, customizable Premium Technical Support (PTS) solution offers exceptional tech support for all the connected devices and services used by your customers. There's no requirement for you to create your own offering. This comprehensive solution comes with all the necessary call center resources, software, technology, and operational expertise. You just need to promote your PTS program to your customers.
A few of the reasons why customers choose our tech support services include:
Market-Leading Results
We help your company achieve better customer experiences and higher ROI.
Problem Solving
We help you deliver superior tech support experience via immediate live support and 24/7 problem-solving skills.
Available Customer Protection
Bundle additional services like device protection, Internet security, online backup, and other third-party services as part of a single PTS subscription.
What Industries Benefit from Tech Support Services from ABC Marketing Services?
Leaders in industries like Energy & Utilities and Financial Services & Banking find technical support services from ABC Marketing Services to be highly effective. Our technical support services improve customer service, generate sales, and provide support for businesses and organizations like:
Water & Electric Providers
Solar Energy Firms
Investment Companies
Insurance Firms
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Government & Public Sector and Healthcare & Medical.
Call Center Company for Marketing Research
Marketing research, encompassing social and opinion studies, involves the organized collection of data regarding individuals or organizations through statistical techniques and applied social science methods. This approach provides valuable insights to inform market decisions. As an integral part of any business strategy, having the right research is fundamental for sustaining your company's competitive edge - and ABC Marketing Services can help.
What Sets ABC Marketing Services Apart from Other Research Group Providers?

If business growth is on the menu this year, you've got to make informed decisions, and marketing research is one of the best ways to achieve that goal. Contact ABC Marketing Services to learn more about our marketing research services.
What Industries Benefit from Marketing Research Services from ABC Marketing Services?
Leaders in industries like Hospitality & Travel and IT & Software Development find marketing research services from ABC Marketing Services to be highly effective. Our marketing research services improve customer service, generate sales, and provide support for businesses and organizations like:
Hotels
Travel Agencies
Tech Startups
IT Consulting Firms
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Hospitality & Travel and IT & Software Development.
Call Center Company for Surveys
Conducting outbound market research and distributing customer surveys are excellent ways to gain insights into your consumers, allowing you to enhance your products or services. Relying on trial and error can be costly. Let our call center agents assist you in making informed decisions and assessing adoption rates before launching anything new.
At ABC Marketing Services, we have the capacity to create both small and large-scale surveys. Our clients frequently report the benefits of using surveys. Some of those benefits include:
Surveys hold significant power. By tapping into the insights our call center gathers from consumers, we can assist you in developing new products and services or fine-tuning your existing offerings. Ready to discover how ABC Marketing Services can support your company? Give us a shout. We'll take the time to understand your needs and provide a tailored proposal just for you.
What Industries Benefit from Surveys from ABC Marketing Services?
Leaders in industries like Insurance and Logistics & Supply Chain find surveys from ABC Marketing Services to be highly effective. Our surveys help improve customer service, generate sales, and provide support for businesses and organizations like:
Health Insurance Providers
Auto Insurance Companies
Warehousing Companies
3PL Providers
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Hospitality & Travel and IT & Software Development.
Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services
As a leading call center company in New Orleans, LA, we know that innovative, custom service is what you need to succeed. That's why, since 1996, ABC Marketing Services has led the way in providing cost-conscious yet effective call center solutions for businesses like yours. From telemarketing and help desk services to lead generation and premium tech support, we can help. We've got the tools and resources to keep your company competitive and your customers happy. Contact us today to learn more about our unique call center services
Latest News in New Orleans, LA
Gov. Landry vetoes Senate oversight for his Port of New Orleans board choices
Elise Plunkhttps://lailluminator.com/briefs/landry-veto-port/
A bill that attempted to add a layer of legislative oversight to the governor’s picks for the Port of New Orleans board was officially sunk Monday with Gov. Landry’s veto pen.Senate Bill 89 by Sen. Joseph Bouie, D-New Orleans, would have required the Senate to approve the governor’s picks for members of the Board of Commissioners of the Port of New Orleans. The measure received unanimous approval from both chambers of ...
A bill that attempted to add a layer of legislative oversight to the governor’s picks for the Port of New Orleans board was officially sunk Monday with Gov. Landry’s veto pen.
Senate Bill 89 by Sen. Joseph Bouie, D-New Orleans, would have required the Senate to approve the governor’s picks for members of the Board of Commissioners of the Port of New Orleans. The measure received unanimous approval from both chambers of the legislature.
Currently, the governor has sole authority to choose port board members nominated by a coalition of organizations from Orleans, Jefferson and St. Bernard Parish. The nominating organizations are made up of university leaders, trade associations and local chambers of commerce. Members of the board serve for five-year terms.
Landry cited “an unnecessary layer of bureaucracy” as grounds for nixing the bill in his veto message, saying the port board selection process was sufficiently rigorous.
“Appointments are locally driven, carefully vetted, and rooted in industry expertise and community representation,” reads Landry’s veto message. “Adding a Senate confirmation requirement would complicate a system that already includes substantial input, oversight, and structure.”
The Port Board of Commissioners is made up of four members from New Orleans, three from Jefferson Parish and one from St. Bernard Parish. As the sixth-largest port in the United States, the Port of New Orleans handles shipments of hundreds of cargo types, from consumer goods such as coffee, clothes and food to industrial materials including metals, wood and rubber.
A major hub of global commerce, the Port of New Orleans ships more than 74 million tons of goods a year, according to a 2025 U.S. Bureau of Transportation Statistics report.
These are the New Orleans restaurants, bars that have closed for good so far in 2025
JULIA GUILBEAUhttps://www.nola.com/entertainment_life/eat-drink/restaurant-closures-june-2025-new-orleans/article_efbfce55-7f6c-4053-b79c-4b910483b4f3.html
In a food city as brilliant and crowded as New Orleans, restaurants can frequently come and go, and 2025 has proved to be no different for the food and dining industry.Nearly 20 restaurants and bars have shuttered their businesses halfway through the year and owners are hunkering down to brace for another hot summer, the slowest time of year...
In a food city as brilliant and crowded as New Orleans, restaurants can frequently come and go, and 2025 has proved to be no different for the food and dining industry.
Nearly 20 restaurants and bars have shuttered their businesses halfway through the year and owners are hunkering down to brace for another hot summer, the slowest time of year for the city's service industry.
Eight restaurants have already shut their doors in the last month ahead of the slump, and others, like Boucherie, are preparing to temporarily close during peak slow months.
As we prepare for the summer blues, here a look back at what restaurants have closed so far.
Chef Nina Compton closed her Bywater restaurant known for its modern American menu at the end of May after 7 years in operation, choosing to focus her energy elsewhere.
Compton and husband also own Compere Lapin, a James Beard winning restaurant that combines the flavors of Caribbean and Creole cuisines, which will remain open in the Warehouse District.
French eatery Justine closed the doors to its French Quarter restaurant on May 25, serving their last meal just ahead of the city's summer slump.
The restaurant, which owners Mia and Justin Devillier called their "love letter from Paris, told from New Orleans," originally opened in 2019.
Asian fusion restaurants Maypop and MoPho, both owned by chef Michael Gulotta and business partner Jeff Bybee, both closed on May 4.
For Maypop, the restaurants final nail in the coffin was a building collapse that has since left rubble and safety barriers blocking the business' front entrance.
Gulotta and Bybee have floated the idea of opening a slimmed down version of MoPho in the future, but no plans have been solidified. The MoPho location inside Louis Armstrong International Airport in Kenner remains open.
After 25 years of serving up smoked meats and drinks downtown, the barbecue joint closed its doors over Memorial Day weekend.
Owners said the closing was a back-and-forth decision for them, saying their hearts were "full and heavy" as they decided to cease operations.
The restaurant's former owners are ow embarking on a new adventure — taking over Yum's Cafe in Grand Isle.
After location changes and a legal battle for the bar's name, Tracey’s Original Irish Channel Bar, owned by Jeffrey Carreras, permanently shuttered its Magazine location at the end of May.
The bar had only been at its 3226 Magazine St. since early last year, but it previously operated at 2604 Magazine St. for more than a dozen years.
The Channel currently operates at the 2604 Magazine St. location.
The New Orleans brewery opened in a former historic movie theater served customers for a final time on June 1 after 5 years in business.
The spot was known for its pop-ups, live music and community events it held throughout the week.
Though this Mid-City restaurant was only open for a year, its owners have been staple in the New Orleans food scene at Jazz Fest for years.
Troy and Cherie Brocato decided to close their brick-and-mortar shop in May, turning their focus to their long-standing catering business.
Though the Brocatos are mulling opening another restaurant, there is not currently a timeline for a new location.
The Mid-City Philly Cheesesteak spot, one of the few places in New Orleans to get an authentic Philadelphia staple, closed its doors to customers in March.
The restaurant started as a weekly pop up at Bud Rips Old 9th Ward Bar in 2017 and later opened its permanent spot on Banks Street in 2018.
Owners cited the rising costs of ingredients, insurance hikes and a looming lease renewal as reasons for the closure.
The Covington-based bakery known for its coffee and baked goods closed its Uptown location on Maple Street earlier this year.
Since the location's closing, French Truck Coffee has moved into the space, making it the 13th location of the franchise.
The bakery still operates their Covington location at 118 W 32nd Ave. and operates a booth at City Market on Elysian Fields Avenue.
The popular Algiers Point French bistro and bar closed in February after 2 years in business.
The neighborhood restaurant was known for its vast French offerings and other casual bites as well as hosting various community events.
The restaurant's chef Chet Henderson mentioned on social media that he would be transitioning to a new opportunity in Austin, but did not give a reason for Tonti's closure.
After the electric bistro in the Marigny shut down in March, a new restaurant has already opened in its place.
The Franklin, known for its happy hour deals and bright neighborhood feel, operated at 2600 Dauphine St. for 11 years.
Shortly after the closure, Evviva moved in, reuniting a cast of pros the Link Restaurant Group. The new Italian spot is operated by Heather Lolley and Humberto Suazo, who run the Bywater taco hotspot Galaxie. And in the kitchen is executive chef Rebecca Wilcomb, who won a James Beard award in 2017 while working at Herbsaint.
Sweet Deals: Where to get free donuts in New Orleans on National Donut Day
WWLhttps://www.wwltv.com/article/news/local/sweet-deals-where-to-get-free-donuts-in-new-orleans-on-national-donut-day/289-9cc9db58-53ea-45be-8bec-1d7c3a633b45
NEW ORLEANS — This Friday, June 6, is National Donut Day, and New Orleans bakeries and cafes are rolling out tasty deals and freebies to satisfy your sweet tooth.National Donut Day, celebrated every first Friday in June, began in 1938 to honor the Salvation Army’s Donut Lassies—women who served donuts to soldiers during World War I. Th...
NEW ORLEANS — This Friday, June 6, is National Donut Day, and New Orleans bakeries and cafes are rolling out tasty deals and freebies to satisfy your sweet tooth.
National Donut Day, celebrated every first Friday in June, began in 1938 to honor the Salvation Army’s Donut Lassies—women who served donuts to soldiers during World War I. Their efforts not only boosted morale on the front lines but also helped make donuts a beloved treat back home.
Visit website for a location near you
The cafe is giving away a free donut hole with every "holey" donut purchase, while supplies last. When you buy a ring-shaped donut and the missing center on Joe.
3305 Jefferson Hwy, Jefferson, LA
The first 50 customers will get a free gift bag of candy. The bakery is even hiding five Golden Tickets inside their dozen donut boxes.
Be sure to stop by this Friday June 6th as we celebrate National Donut Day Willy Wonka Style! In true Wonka fashion the...
Posted by Bakers Dozen on Tuesday, June 3, 2025
Offering free donut with any beverage purchase and introducing their limited-edition collection with Stoney Clover Lane.
Learn more here and find a location near you.
Krispy Kreme is asking customers which flavor donut, from Original Glazed to Blueberry Cake, they want for free on National Donut Day. You can submit your pick on their socials and visit a shop near you.
Lights. Camera. Glazing. ???????? The casting call is officially open for National Doughnut Day! Friday, June 6th, celebrate...
Posted by Krispy Kreme Doughnuts on Tuesday, June 3, 2025
501 Loyola Ave., New Orleans, LA
The speciality donut shop is taking the day to honor and help women and men who serve in the military. Every donut sold will be donated to a selected military charity and there may be some freebies. Learn more here.
French Quarter restaurant closing Memorial Day weekend
Metia Carrollhttps://www.wdsu.com/article/french-quarter-restaurant-closing-justine/64736451
NEW ORLEANS —A beloved French Quarter restaurant is closing Memorial Day weekend after six years of service.The restaurant posted on Instagram it will close its doors on Sunday, May 25 and thanked the community for making Justine's tenure "nothing short of exceptional.""From lively jazz brunches and Friday Before Mardi Gras lunches, to celebratory dinners, late night revelry, and celebrations full of love, thank you for allowing us to play a small role in some of your biggest moments...
NEW ORLEANS —
A beloved French Quarter restaurant is closing Memorial Day weekend after six years of service.
The restaurant posted on Instagram it will close its doors on Sunday, May 25 and thanked the community for making Justine's tenure "nothing short of exceptional."
"From lively jazz brunches and Friday Before Mardi Gras lunches, to celebratory dinners, late night revelry, and celebrations full of love, thank you for allowing us to play a small role in some of your biggest moments."
Justine opened in early 2019, but had to close due to the COVID-19 pandemic.
Justine says they welcome friends and neighbors to join them in bidding the restaurant adieu over the next two weeks.
Here is the full statement from Justine:
A farewell from Team Justine:
With heavy hearts, we share that Justine will close its doors on Sunday, May 25. We would like to thank the community for making Justine’s tenure on Chartres Street nothing short of exceptional.
To our devoted team, our wonderful guests, and our special city of New Orleans: we are so grateful for the time you spent with us over the past six and a half years. From lively jazz brunches and Friday Before Mardi Gras lunches, to celebratory dinners, late night revelry, and celebrations full of love, thank you for allowing us to play a small role in some of your biggest moments. Those memories will keep the spirit of Justine alive far beyond our final day of service.
We welcome friends and neighbors to join us in bidding the restaurant adieu over the next two weeks in true New Orleans fashion: with playful cocktails, vibrant atmosphere, and iconic French cuisine. Reservations can be made on OpenTable, and walk-ins are always welcome.
With gratitude, Mia and Justin Devillier.
Saints Linked To Ex-Eagles, Chiefs Quarterback
Patrick McAvoyhttps://www.si.com/nfl/saints/saints-news/saints-linked-to-ex-eagles-chiefs-quarterback-pat3
Should the Saints sign the former Pro Bowler?In this story:Published May 17, 2025 ScheduleFull ScheduleSaints NewsSaints News...
Should the Saints sign the former Pro Bowler?
In this story:
Published May 17, 2025
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