Call Center Company in Newport News, VA
You don't have to be an all-A student from Christopher Newport University near Newport News to know that exceptional customer service and effective communication are more important than ever in today's environment. With a multitude of platforms available for customer engagement, companies and industries of all kinds are feeling compelled to elevate their client support.
In fact, savvy business leaders are exploring ways to cut costs by outsourcing their inbound and outbound voice services, along with the email and chat support that are crucial to daily operations. If your company is ready to enhance customer experience, retain and grow its client base, increase brand visibility, and outpace competitors, consider collaborating with ABC Marketing Services Services to take the next step.

Years of Experience

- Call Center Company in Newport News, VA
- The ABC Marketing Services Difference
- Call Center Company for Appointment Setting
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Help Desk
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Technical Support
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Marketing Research
- What Industries Benefit from Marketing Research Services from ABC Marketing Services?
- Call Center Company for Surveys
- Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services
The ABC Marketing Services Difference
For over 20 years, our call center company in Newport News, VA has been providing innovative solutions to help you engage with your markets across the U.S., Canada, and beyond. We've successfully launched hundreds of campaigns for a number of needs, including:
Help Desk
Customer Care
Technical Support
Surveys
Appointment Setting
Outbound Sales
Lead Generation
We recognize that choosing to partner with a call center for customer care and product support is a significant commitment. We also understand how challenging it can be to transition from another call center provider. That's why, as your trusted partner, we're dedicated to guiding you through this process every step of the way.
When you collaborate with ABC Marketing Services, you gain access to a team of experts who are ready to support your customers as if they were their own. Unlike other call center companies, we offer services that are fully customized to meet the unique needs of your business. Our centers are close to the U.S., in user-friendly destinations in Mexico, Belize, El Salvador, and Brazil, where our pricing is 50% lower than standard rates, and we can handle projects in Spanish, English, Portuguese, and other languages.

What Industries Does ABC Marketing Services Target?
If you own a business, you're probably wondering whether we serve the industry in which you work. We're proud to serve many businesses in a number of different industries, including:
Agriculture & Agribusiness
Automotive & Transportation
Business Services & Consulting
Construction & Engineering
E-Commerce & Retail
Education & E-Learning
Energy & Utilities
Financial Services & Banking
Government & Public Sector
Healthcare & Medical Services
Hospitality & Travel
Human Resources & Staffing
Information Technology (IT) & Software Development
Insurance
Legal & Law Firms
Logistics & Supply Chain
Manufacturing & Industrial
Marketing & Advertising
Media & Entertainment
Nonprofit & Charitable Organizations
Real Estate & Property Management
Security & Surveillance
Telecommunications
Waste Management & Environmental Services
Plastic surgery clinics
The bottom line? Our key motivator is your success. Let's talk today about your business objectives. Once we understand your business and your goals, we'll help you achieve the results you want with the help of reliable call center pros. Now that you know more about ABC Marketing Services, let's take a deeper dive into the most popular call center services we provide.
Call Center Company for Appointment Setting
Could you imagine booking an appointment at Charter Senior Living of Newport News in Newport News, only for their team to make a mistake and lose the reservation you made? Chances are you'd be mad. The same goes for your company when one of your customers books an appointment, and it's lost or delayed.
We recognize how time-consuming appointment setting can be for your business. That's where ABC Marketing Services comes in. We're one of the top call center companies providing appointment-setting services in the U.S. We specialize in offering customized solutions for businesses aiming to simplify their scheduling and improve customer engagement. Our goal is to help companies like yours stay organized and concentrate on what truly counts—achieving growth and success.

Why Hire a Call Center Company in Newport News, VA for Appointment Setting?
Partnering with a knowledgeable call center for appointment setting can help you save time, cut costs, and minimize stress. Plus, your business can avoid expenses such as equipment, overhead, setup time, and training, all while enhancing your profits and sales.
Some additional benefits of working with ABC Marketing Services for appointment setting include:
24/7 Service
Focus More Time on Your Business
Correct Difficult Staffing Problems
Communicate with Customers Effectively
Grow Your Company
More
What Industries Benefit from ABC Appointment Setting Services?
Leaders in industries like Automotive & Transportation and Agriculture & Agribusiness find appointment setting services from ABC Marketing Services to be highly effective. Our appointment setting services help improve customer service, generate sales, and provide tech support for businesses such as:
Farm Supply Distributors
Equipment Manufacturers
Organic Farms
Car Dealerships
Trucking & Logistics Companies
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Automotive & Transportation and Agriculture & Agribusiness.
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Business Services & Consulting and Construction & Engineering.
Call Center Company for Help Desk
Outsourcing your help desk allows your customer service department to operate 24 hours a day. Our call center company in Newport News, VA can offer tier-1 technical support or serve as backup for your in-house help desk team. Simplify your support process and focus on growing your business, instead of dealing with help desk nightmares.

What Makes ABC Marketing Services the Best Choice for Outsourced Help Desk Services?
If you're worried about the high costs and hassles of Help Desk, look no further than our call center company for help. Help desk services from ABC Marketing Services include:
Some of the most competitive rates and flexible pricing options available, catering to a wide variety of needs, from fully dedicated agents to shared options priced by subscriber, call, or device.
A strong, purpose-driven service attitude. Like we stay ready for action with extensive help desk experience, available from 12/5 to 24/7 through phone, text, email, and live chat.
Secure and redundant call center infrastructure.
Bilingual Spanish/English and Portuguese/English agents, all fully trained with extremely low attrition.
Whether you're looking to integrate chat or email into your Help Desk services or hand over your operations for a fully managed system, ABC Marketing Services can help.
What Industries Benefit from Help Desk Services from ABC Marketing Services?
Leaders in industries like E-Commerce & Retail and Education & E-Learning find outsourced help desk services from ABC Marketing Services to be highly effective. Our help desk services improve customer service, generate sales, and provide support for businesses and organizations like:
Online Learning Platforms
Private Schools
Online Stores
Fashion Brands
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Education & E-Learning E-Commerce and Retail.
Call Center Company for Technical Support
ABC Marketing Services is a call center company known for its tech support - so much so that we offer two different tiers to accommodate our customers.

Standard Tech Support
For Basic Tier 1 Tech Support, our agent collects your customer's information and analyzes it to identify and resolve issues using established procedures. Typically, a Tier 1 agent works under the close supervision of a senior technician from your staff. Sometimes, your tech support needs can be integrated with the PTS offerings listed below, generating revenue for your company.

Premium Tech Support (PTS)
Our all-in-one, customizable Premium Technical Support (PTS) solution offers exceptional tech support for all the connected devices and services used by your customers. There's no requirement for you to create your own offering. This comprehensive solution comes with all the necessary call center resources, software, technology, and operational expertise. You just need to promote your PTS program to your customers.
A few of the reasons why customers choose our tech support services include:
Market-Leading Results
We help your company achieve better customer experiences and higher ROI.
Problem Solving
We help you deliver superior tech support experience via immediate live support and 24/7 problem-solving skills.
Available Customer Protection
Bundle additional services like device protection, Internet security, online backup, and other third-party services as part of a single PTS subscription.
What Industries Benefit from Tech Support Services from ABC Marketing Services?
Leaders in industries like Energy & Utilities and Financial Services & Banking find technical support services from ABC Marketing Services to be highly effective. Our technical support services improve customer service, generate sales, and provide support for businesses and organizations like:
Water & Electric Providers
Solar Energy Firms
Investment Companies
Insurance Firms
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Government & Public Sector and Healthcare & Medical.
Call Center Company for Marketing Research
Marketing research, encompassing social and opinion studies, involves the organized collection of data regarding individuals or organizations through statistical techniques and applied social science methods. This approach provides valuable insights to inform market decisions. As an integral part of any business strategy, having the right research is fundamental for sustaining your company's competitive edge - and ABC Marketing Services can help.
What Sets ABC Marketing Services Apart from Other Research Group Providers?

If business growth is on the menu this year, you've got to make informed decisions, and marketing research is one of the best ways to achieve that goal. Contact ABC Marketing Services to learn more about our marketing research services.
What Industries Benefit from Marketing Research Services from ABC Marketing Services?
Leaders in industries like Hospitality & Travel and IT & Software Development find marketing research services from ABC Marketing Services to be highly effective. Our marketing research services improve customer service, generate sales, and provide support for businesses and organizations like:
Hotels
Travel Agencies
Tech Startups
IT Consulting Firms
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Hospitality & Travel and IT & Software Development.
Call Center Company for Surveys
Conducting outbound market research and distributing customer surveys are excellent ways to gain insights into your consumers, allowing you to enhance your products or services. Relying on trial and error can be costly. Let our call center agents assist you in making informed decisions and assessing adoption rates before launching anything new.
At ABC Marketing Services, we have the capacity to create both small and large-scale surveys. Our clients frequently report the benefits of using surveys. Some of those benefits include:
Surveys hold significant power. By tapping into the insights our call center gathers from consumers, we can assist you in developing new products and services or fine-tuning your existing offerings. Ready to discover how ABC Marketing Services can support your company? Give us a shout. We'll take the time to understand your needs and provide a tailored proposal just for you.
What Industries Benefit from Surveys from ABC Marketing Services?
Leaders in industries like Insurance and Logistics & Supply Chain find surveys from ABC Marketing Services to be highly effective. Our surveys help improve customer service, generate sales, and provide support for businesses and organizations like:
Health Insurance Providers
Auto Insurance Companies
Warehousing Companies
3PL Providers
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Hospitality & Travel and IT & Software Development.
Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services
As a leading call center company in Newport News, VA, we know that innovative, custom service is what you need to succeed. That's why, since 1996, ABC Marketing Services has led the way in providing cost-conscious yet effective call center solutions for businesses like yours. From telemarketing and help desk services to lead generation and premium tech support, we can help. We've got the tools and resources to keep your company competitive and your customers happy. Contact us today to learn more about our unique call center services
Latest News in Newport News, VA
Newport News approves 620-unit housing development at historic Endview Plantation
Devlin Epdinghttps://www.pilotonline.com/2025/04/23/newport-news-approves-620-unit-housing-development-at-endview-plantation/
Newport News City Council unanimously voted on Tuesday to rezone a vacant lot at 350 Yorktown Road to make room for a 620-unit housing development on the historic Endview Plantation.The proposed Parkside at Endview is a roughly 282-acre project near the city’s border with York County along Yorktown and Crafford roads and Jefferson Avenue. It will consist of 393 detached single-family homes and 182 townhomes, according to a planning document. The site also will include nearly 32,000 square feet for commercial space and 125 acres ...
Newport News City Council unanimously voted on Tuesday to rezone a vacant lot at 350 Yorktown Road to make room for a 620-unit housing development on the historic Endview Plantation.
The proposed Parkside at Endview is a roughly 282-acre project near the city’s border with York County along Yorktown and Crafford roads and Jefferson Avenue. It will consist of 393 detached single-family homes and 182 townhomes, according to a planning document. The site also will include nearly 32,000 square feet for commercial space and 125 acres of planned open space, including new trails that will connect to Newport News Park, according to a February memorandum of agreement.
The property is currently owned by Newport News’ Economic Development Authority and is covered by a forest. The land also is occupied by the Endview House and outbuildings, which are on the National Registrar of Historic Places and will continue to be open to the public.
The site is one of the oldest structures in Newport News and dates to the 1760s. It also served as a Confederate hospital and headquarters during the 1862 Peninsula Campaign.
Grady Palmer, an attorney who has worked on the project for roughly four years, said during a Planning Commission meeting April 2 that pending approval, a memorandum of understanding would help the property work to preserve and bring awareness to the historic site.
“There’s a series of signage, reporting and obligations that the development will have for the life of the project that will help preserve, protect and promote the historical awareness of Endview,” Palmer said during Tuesday’s council presentation. “It’s a fantastic project that emphasizes home ownership opportunities in the city of Newport News.”
The project is a joint venture between the Economic Development Authority, D.R. Horton, and WeldenField of Virginia.
However, some residents worried about the project’s traffic affects. Manuel Ankrom, who lives less than a half mile from the plantation’s entrance, said he already sees vehicle congestion — especially tour busses — near his home, and doesn’t want major construction to further disrupt already severe traffic.
“The project sounds decent, but what it’s going to do, it’s going to be problematic and create congestion for all people from out of state that come to visit Yorktown,” Ankrom said during the meeting.
As part of a proffer agreement, the developers will complete a series of transportation improvements detailed in a traffic impact analysis study from 2022. Those recommendations include turn lanes on Jefferson Avenue and Yorktown Road and an additional site entrance on Crafford Road.
Devlin Epding, 757-510-4037, devlin.epding@virginiamedia.com
Things to Know Before Moving to Newport News, VA
Digital Teamhttps://www.fingerlakes1.com/2025/05/06/things-to-know-before-moving-to-newport-news-va/
Home » Life » Travel » Things to Know Before Moving to Newport News, VAMoving to Newport News is a big decision that comes with plenty of excitement and new opportunities. Located in the southeastern part of Virginia, this coastal city blends history, nature,...
Home » Life » Travel » Things to Know Before Moving to Newport News, VA
Moving to Newport News is a big decision that comes with plenty of excitement and new opportunities. Located in the southeastern part of Virginia, this coastal city blends history, nature, and modern living all in one.
Whether you’re relocating for a job, education, or a lifestyle change, understanding what awaits you is key to settling in smoothly. Here’s everything you should know before calling this place home.
The Local Vibe
Newport News offers a blend of urban and suburban lifestyles. You’ll encounter a diverse population that includes young professionals, retirees, students, and military families. The city has a calm pace of life but remains vibrant with activities and community involvement. Whether you prefer quiet neighborhoods or areas with more buzz, Newport News has a spot for you.
Housing and Apartments in Newport News
Finding a home is one of the first things to do when moving to Newport News. The housing market here is relatively affordable compared to other coastal cities in Virginia. You’ll find a mix of Colonial homes, new builds, and modern condos.
Apartments in Newport News range from budget-friendly studios to luxurious waterfront properties. Popular complexes often offer amenities like pools, gyms, and community events. Websites like Apartment Guide can help you find available listings.
Employment Opportunities
Newport News is home to several major employers, especially in shipbuilding, healthcare, and education. Huntington Ingalls Industries, the largest shipbuilding company in the U.S., is headquartered here.
Riverside Health System offers numerous roles for healthcare professionals. The city also supports a growing tech sector and educational institutions, making it a promising destination for professionals of all backgrounds.
Cost of Living
The cost of living in Newport News is lower than in nearby metro areas like Richmond or Washington, D.C. Housing is the most affordable aspect, while groceries, healthcare, and utilities align with national averages. Transportation costs are also reasonable, especially if you live close to work or school.
Education and Schools
Families considering moving to Newport News will appreciate the range of educational options. Newport News Public Schools has several magnet programs focused on STEM, the arts, and aviation. There are also private and charter school options. For higher education, Christopher Newport University and nearby Thomas Nelson Community College offer excellent programs and contribute to the city’s youthful energy.
Weather and Seasons
Newport News enjoys a four-season climate. Summers are warm and humid, with temperatures often hitting the 80s and 90s. Winters are mild with light snow. Spring and fall are beautiful and perfect for outdoor activities. Be mindful of hurricane season, which usually runs from June through November, and consider storm-proofing your home accordingly.
Navigating the City
Most residents drive in Newport News, as public transportation is limited. The city is served by major highways like I-64, making commuting and travel convenient. If you’re without a car, the Hampton Roads Transit bus system is available, though it doesn’t cover all neighborhoods comprehensively. Walking and biking are encouraged in more central areas, which continue to improve their infrastructure.
Things to Do in Newport News
Outdoor enthusiasts and history buffs will find plenty of things to do in Newport News. Newport News Park offers hiking, archery, and camping in one of the largest municipal parks in the U.S. The Virginia Living Museum showcases native wildlife and ecosystems. You can also explore the Mariners’ Museum and Park or catch a show at the Ferguson Center for the Arts. Visit Newport News provides a helpful guide to local attractions.
Newport News Restaurants You Should Try
Foodies will enjoy exploring the Newport News restaurant scene. From fresh seafood to international cuisine, there’s something for every palate. Local favorites include crab cakes, shrimp and grits, and soul food classics. TripAdvisor’s restaurant list is a great place to discover highly-rated eateries.
Safety and Neighborhoods
While Newport News is generally safe, it’s wise to research neighborhoods individually. Areas like Kiln Creek, Hilton Village, and Port Warwick are known for their safety and strong community vibe. These areas feature well-kept homes, green spaces, and local events. Always visit neighborhoods in person and talk to residents to get a better sense of the environment.
Community and Culture
Newport News is steeped in American history, from its Civil War roots to its shipbuilding legacy. The city embraces its diverse population through festivals, art shows, and community events. There’s a strong emphasis on family-friendly activities, volunteerism, and civic pride.
Weekend Trips and Getaways
One of the perks of moving to Newport News is its proximity to other vacation-worthy destinations. Historic Williamsburg is a short drive away, offering colonial charm and family fun. Virginia Beach and the Outer Banks provide seaside escapes, while Richmond and Washington, D.C. are great for weekend getaways.
Healthcare Facilities
Newport News has reputable healthcare options, including Riverside Regional Medical Center and Bon Secours Mary Immaculate Hospital. Numerous clinics, specialty practices, and urgent care centers are also scattered throughout the city. This makes accessing quality care easy and convenient.
Parks and Nature
Aside from Newport News Park, the city offers several smaller parks and recreational areas. Harwood’s Mill Reservoir is ideal for fishing and kayaking. The Noland Trail offers five miles of wooded paths along the James River. Green spaces are well-maintained and accessible, perfect for walking dogs or enjoying picnics.
Real Estate Trends
Newport News real estate is diverse, with opportunities to buy starter homes, investment properties, or forever homes. The market remains stable, with moderate appreciation. If you’re planning to buy, you’ll benefit from relatively low property taxes and a buyer-friendly market.
Military-Friendly City
The city has a strong military presence thanks to nearby Joint Base Langley-Eustis. Veterans and active-duty personnel will find numerous resources, support programs, and a welcoming community. VA loan options, military discounts, and dedicated healthcare services are widely available.
Final Thoughts
Start planning early. Tour neighborhoods, set up utilities, and change your address with the USPS. Pack systematically and label everything clearly. If possible, schedule your move on a weekday to avoid traffic. Don’t forget to confirm all details with your chosen moving company Newport News.
Moving to Newport News opens the door to a balanced lifestyle full of opportunity, culture, and affordability. Whether you’re drawn by the city’s job prospects, family-friendly amenities, or beautiful parks, Newport News has plenty to offer.
Take your time exploring everything from schools to local shops—and don’t miss out on the unique things to do in Newport News.
Choosing the right area and resources will make your transition smoother. From browsing apartments in Newport News to sampling local cuisine at top-rated Newport News restaurants, this city is a welcoming place to call home.
This content is brought to you by the FingerLakes1.com Team. Support our mission by visiting www.patreon.com/fl1 or learn how you send us your local content here.
Democratic candidates for Newport News treasurer meet face to face in forum
WVEChttps://www.13newsnow.com/article/news/politics/elections/newport-news-treasurer-election-forum-2025/291-55f91f35-443e-4fd8-8fad-9ee5e604ab64
Current treasurer Marty Eubank is not running for reelection.NEWPORT NEWS, Va. — The two democratic candidates for Newport News Treasurer met face to face in a forum Wednesday night sponsored by the NAACP.Sanu Dieng Cooper has a background in financial management and has worked with non-profits, including formerly serving as executive director at Transitions Family Violence Services....
Current treasurer Marty Eubank is not running for reelection.
NEWPORT NEWS, Va. — The two democratic candidates for Newport News Treasurer met face to face in a forum Wednesday night sponsored by the NAACP.
Sanu Dieng Cooper has a background in financial management and has worked with non-profits, including formerly serving as executive director at Transitions Family Violence Services.
Derek Reason is a businessman who owns and operates DNA Logistics, a freight and cargo service in Newport News.
"I'm a collaborative leader," Cooper explained when answering a question about her leadership style. "I lead by working alongside my team. I don't believe in a hierarchy. I think that everyone has a role to move us forward."
RELATED: Virginia early voting begins Friday for the 2025 primary election
"My leadership style is setting a standard," responded Reason. "Making sure I'm setting the tone. I pretty much dictate what's acceptable and what is not acceptable in that office and as far as I'm concerned treating everyone with dignity and respect is what will happen if I'm elected treasurer."
Both candidates spoke about a need to increase community education.
"Part of my platform is going into communities because I understand there are some barriers for folks to get to where we are and educating them, and also collaborating with some of our non-profits, some of our partners," Cooper said.
"It goes back to civic engagement, putting that information out there for the community so they understand what their options are," added Reason, while also emphasizing the need to communicate payment solutions to families with delinquent property tax bills.
The City Treasurer of Newport News serves as a link between the citizens and the management of their local finances. Directly accountable to the public, the treasurer has the responsibility of overseeing all revenue streams flowing into the city's coffers.
First elected in 1997, Marty Eubank chose not to run for reelection, leaving the field wide open for contenders. He has endorsed Cooper.
Attorney Justin Kennedy is also running for the job as an independent.
The primary is June 17. Early voting begins Friday, May 2.
Watch a video of the full forum below:
Long-term I-64 Lane Closures Scheduled to Begin in Newport News
Virginia Department of Transportationhttps://vdot.virginia.gov/news-events/news/hampton-roads-district/long-term-i-64-lane-closures-scheduled-to-begin-in-newport-news.php
One lane to close in both directions on I-64 at J. Clyde Morris Boulevard overpass and near Hampton Roads Center Parkway through early 2026 Hampton Roads District NEWPORT NEWS– Contractor crews with the Virginia Department of Transportation (VDOT) are scheduled to implement a series of long-term single-lane closures and traffic shifts on I-64 at the J. Clyde Morris Boulevard (exit 258) overpass and ne...
One lane to close in both directions on I-64 at J. Clyde Morris Boulevard overpass and near Hampton Roads Center Parkway through early 2026
NEWPORT NEWS– Contractor crews with the Virginia Department of Transportation (VDOT) are scheduled to implement a series of long-term single-lane closures and traffic shifts on I-64 at the J. Clyde Morris Boulevard (exit 258) overpass and near Hampton Roads Center Parkway (exit 261) in Newport News as construction of the Hampton Roads Express Lanes (HREL) Newport News Segment continues.
As part of a multi-phased approach to facilitate bridge rehabilitation at both locations, crews will first close one inside lane on I-64 in each direction, reducing travel lanes from four to three and shifting traffic right toward the outside of the roadway. The first phase of this new traffic pattern on I-64 is scheduled to begin first at J. Clyde Morris Boulevard as early as Monday, May 5, and near Hampton Roads Center Parkway as early as Monday, May 11. Overnight closures of the I-64 east and west on-ramps from J. Clyde Morris Boulevard and Hampton Roads Center Parkway are scheduled to be in place during implementation of the new traffic pattern from 9 p.m. to 5 a.m.
The closure of the I-64 inside lanes at J. Clyde Morris Boulevard and near Hampton Roads Center Parkway are estimated to be in place through summer 2025, followed by the next phases of single-lane closures and traffic shifts at these locations. The next single-lane closures at J. Clyde Morris Boulevard are scheduled to be implemented in the center lanes of I-64 with lanes open on each side, followed by the closures of an outside lane in each direction, shifting traffic toward the inside of the roadway on I-64. Near Hampton Roads Center Parkway, the single-lane closures will move to the outside lanes, shifting traffic to the inside of the roadway in a future phase.
Watch a video about the long-term I-64 lane closures and traffic shifts.
This work is expected to continue through early 2026. All work is weather- and schedule-dependent; therefore, this schedule is subject to change.
Motorists are reminded to use caution when traveling near work zones, obey posted speed limits, follow lane markings and barrier guides, be alert to digital message signs and drive distraction-free.
Before hitting the road, consider using VDOT's free 511 Virginia traffic tools, or the free 511-integrated Waze GPS app, to check for the most up-to-date road and travel conditions. VDOT’s 511Virginia.org website and mobile app offer information about construction, traffic, incidents, and congestion, as well as access to traffic cameras, weather-related impacts and more.
Hampton Roads Express Lanes Newport News Segment
This work is part of the HREL Newport News Segment Project that spans approximately 11.5 miles on I-64, starting just east of LaSalle Avenue (exit 265) in Hampton and ending 1.2 miles west of Denbigh Boulevard in Newport News. For 10.5 miles of the segment, from just west of Jefferson Avenue (exit 255) to I-664 (exit 264), the existing HOV lane in each direction will be converted into an Express Lane, alongside the three general purpose lanes. For the last 1 mile of the segment between I-664 and LaSalle Avenue, one general purpose lane will be converted into an Express Lane in each direction, alongside two general purpose lanes.
The HREL Newport News Segment will ultimately become a part of an overall continuous 45- mile high-occupancy toll Express Lanes network on I-64, from west of Denbigh Boulevard in Newport News to the I-264/I-664 Bowers Hill interchange in Chesapeake. As traffic demand continues to increase in the region, incorporating the Express Lanes dynamic tolling model, together with other interstate improvements, provides an additional approach to managing congestion in the long term and providing more travel choices and a reliable travel network for Hampton Roads motorists. For more information on the Hampton Roads Express Lanes projects and to learn more about construction updates, traffic impacts and to sign up to receive project updates, visit 64expresslanes.org.
Image: Inside single-lane closures in each direction on the J. Clyde Morris Boulevard (exit 258) overpass
hamptonroadspublicinfo@vdot.virginia.gov
757-956-3032
Last updated: April 29, 2025
Disclaimer:

Service Areas
