Call Center Company in Overland Park, KS

Fiserv made clear its intent to set up a regional headquarters in Overland Park. Left unclear was where on the Aspiria campus it would be and when it would take the space.

Fiserv Inc. revealed where and when it will open its regional headquarters on the Aspiria campus — and won a big thumbs-up from Kansas Gov. Laura Kelly.

The Fortune 500 company (NYSE: FI) will take space at 6500 and 6550 Sprint Parkway in Overland Park later this year. It plans to have 2,000 employees there by March 2030.

"When I took office in 2019, my administration promised to modernize and diversify the Kansas economy in order to build long-term resilience," Kelly said in a release. "Fiserv's new strategic hub in Overland Park is a significant step forward as we continue to elevate Kansas to new heights. Fiserv will create high-value career options including opportunities for military personnel transitioning to civilian life and graduates of our higher education system."

The Kansas City Business Journal uncovered that Fiserv was behind the code name “Project Turtle” deal. The fintech company handles account processing, card issuer processing and digital banking, among other services. Fiserv is Wisconsin's largest public company and employs roughly 40,000.

Fiserv will lease approximately 427,000 square feet in the two buildings at Aspiria. The average annual wage for jobs there will be about $125,000.

Last week, an Overland Park committee gave unanimous approval to draft a property tax rebate agreement for Fiserv’s Aspiria lease. The company seeks a 10-year, 40% property tax rebate.

The proposed rebate is valued at approximately $1.3 million, and tenant improvements to support the company are estimated to be $125 million. The fintech reported $20.5 billion in revenue for fiscal year 2024, according to Securities and Exchange Commission filings.

"We are thrilled to expand our U.S. footprint, bringing our people together to drive innovation on behalf of our clients," Fiserv CEO Frank Bisignano said in the release. "The greater Kansas City metro area offers a dynamic environment with a growing population of tech talent, making it the ideal location for Fiserv's next strategic fintech hub. Working with local and state leaders, we are committed to driving growth and prosperity for both Fiserv and Kansas while contributing to the vibrancy of the Overland Park community."

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UPDATED 3:15 P.M. APRIL 21

A financial technology company has reached a deal for a major office at the former Sprint campus in Johnson County as part of its plans to locate 2,000 jobs in Kansas.

Fiserv Inc. — a publicly traded company that provides computer technology to banks and other financial firms — has struck a deal to occupy more than 400,000-square-feet of space in the former Sprint campus in Overland Park, Kansas Gov. Laura Kelly’s office announced Monday morning.

Fiserv expects to have approximately 2,000 jobs in Kansas as a result of the project, Kelly’s office said. The average salary at the Overland Park location is expected to be $102,000 per year, according to a press release from the governor’s office.

The Overland Park location will become a “fintech hub” for the company, meaning it will become a center for the company to not only serve existing clients but also to develop new technology.

“The greater Kansas City Metro area offers a dynamic environment with a growing population of tech talent, making it the ideal location for Fiserv’s next strategic fintech hub,” Chairman and Chief Executive Officer of Fiserv Frank Bisignano, said in a press release. “Working with local and state leaders, we are committed to driving growth and prosperity for both Fiserv and Kansas while contributing to the vibrancy of the Overland Park community.”

Fiserv expects to open the Johnson County location in two phases, with the first part of the project opening in 2026. The company expects to invest about $175 million to renovate two building on the Aspiria Campus, which formerly housed the headquarters for Sprint telecommunications.

“Fiserv’s new strategic hub in Overland Park is a significant step forward as we continue to elevate Kansas to new heights,” Kelly said in a press release. “Fiserv will create high-value career options including opportunities for military personnel transitioning to civilian life and graduates of our higher education system.”

The Aspiria Campus was selected for its central location and proximity to Fiserv’s growing Midwest client base, the company said. The company currently operates similar innovation hubs in Milwaukee, Omaha, and New York City, among other locations.

A Kansas City economic development leader indicated that the K.C. metro area won the project over competition from Nashville, Dallas and Atlanta.

“Fiserv’s investment is monumental – and so is the Kansas City region’s ability to deliver,” Kansas City Area Development Council President and CEO Tim Cowden said in a press release. “With a fast-growing tech sector, a deep pipeline of financial services talent, and a business community that works as one, Kansas City has the capacity and competitiveness to meet this moment.”

The governor’s office said the Fiserv project, when completed, will be the “largest office recruitment in Kansas history.”

“Fiserv is a global leader in fintech and financial services, and its decision to make Overland Park the central hub for their payment platform speaks volumes to the IT ecosystem and the business environment here in Kansas,” Lieutenant Governor and Secretary of Commerce David Toland, said via press release. “The high-wage opportunities Fiserv will bring to Overland Park will have lasting economic impact for our entire state, including the technology talent pipeline and the small businesses that will have a new regional partner for payment processing.”

The press release didn’t provide details about what, if any, financial incentives the state has offered the company to locate in Kansas.

Fiserv, which is based in Milwaukee, has about 40,000 employees, and reported about $20 billion in revenue in 2024. The company, which trades on the New York Stock Exchange under the symbol FI, is part of the S&P 500. It operates multiple divisions, including account processing, digital banking, card issuer processing, e-commerce, and the cloud-based point-of-sale system Clover.

Copyright 2023 Scripps Media, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.

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KANSAS CITY, Mo. — Fiserv, a Milwaukee-based financial services company, officially announced plans for a 2,000-employee regional headquarters in Overland Park’s Aspiria campus.

Officials in Overland Park, along with local economic development leaders and Kansas officials, had dropped hints about the development — dubbed Project Turtle — for several days.

Those hints led to reports Friday that Fiserv was the company.

The company made the news official Monday morning.

“The greater Kansas City metro area offers a dynamic environment with a growing population of tech talent, making it the ideal location for Fiserv’s next strategic fintech hub,” Fiserv Chairman and CEO Frank Bisignano said in a release Monday. “Working with local and state leaders, we are committed to driving growth and prosperity for both Fiserv and Kansas while contributing to the vibrancy of the Overland Park community.”

Plans call for a $125 million renovation of 427,000 square feet of office space in two buildings on the Aspiria campus, the former home to global telecommunications giant Sprint. The company has pledged to hire 2,000 employees by March 2030 with an average annual salary of $125,000.

Several other cities across the country were also reportedly in the running to host the regional headquarters, including Nashville.

Similar to efforts to land the Panasonic EV battery plant in De Soto, a group of economic development officials from the local and state levels partnered on an incentives proposal to land Fiserv’s regional HQ.

“Fiserv’s new strategic hub in Overland Park is a significant step forward as we continue to elevate Kansas to new heights,” Kansas Gov. Laura Kelly said Monday. “Fiserv will create high-value career options, including opportunities for military personnel transitioning to civilian life and graduates of our higher education system.”

As part of the local incentives package, Overland Park leaders are moving forward with a plan to rebate a portion of property taxes paid on the leased space. That portion would include taxes paid toward Overland Park, Johnson County and the Blue Valley Recreation Commission. Taxes paid to the Blue Valley School District and Johnson County Community College would not be included in the rebate.

The agreement includes provisions that would claw back some of the incentives if Fiserv doesn’t meet employment targets and participate in several regional economic development organizations.

Fiserv, a Fortune 500 Company, plans to open the Kansas office later in 2025.

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Copyright 2025 Scripps Media, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.

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Fiserv is looking to build a regional headquarters. Here's why it picked the location.

Milwaukee-based financial services company Fiserv Inc. plans to open a regional headquarters in Kansas, bringing almost 2,000 jobs to a Kansas City suburb.

Fiserv will lease almost 500,000 square feet in the city of Overland Park for the project, for which it will hire the workers by March 2030. The jobs will have an annual average wage of $125,000.

An Overland Park committee gave unanimous approval Wednesday for Fiserv to draft a 10-year, 40% property tax rebate for its leased space, according to the Kansas City Business Journal, a sibling publication. The incentive package will be voted on later.

The Kansas City area initially was not in the running as the company searched for a new location, said Alex Leath, a partner at Bradley Arant Boult Cummings LLP.

“We looked at Phoenix. We looked at Dallas-Fort Worth. We looked at Atlanta. We looked at Nashville. We looked at South Florida,” Leath said. “To be honest, the Kansas City area was not on the list.”

The company's location at the Aspiria corporate campus will be a "regional headquarters" and "regional operating hub," Leath said, according to sibling publication Nashville Business Journal.

Tenant improvements to support the company are estimated to be $125 million.

The school system, welcoming environment and willingness for locals to work in office were all factors in the firm’s decision to pick Overland Park, Leath said.

Fiserv (NYSE: FI) is a publicly traded company that does account processing, card issuer processing and works in digital banking, among other services. It works with merchants, banks, credit unions, corporate and public-sector clients.

The company reported about $20.5 billion in revenue for fiscal year 2024 and about $77.1 billion in assets, according to Securities and Exchange Commission filings. It had $3.1 billion in net income. It is Wisconsin's biggest public company.

Associate Editor Ellen Cagle contributed to this report.

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A mystery company wants to move into Overland Park.

Dubbed Project Turtle, a company from outside Kansas plans to invest $125 million to renovate and lease 420,000 square feet of existing space on the Aspiria Campus, formerly Sprint, and employ 2,000 full-time employees with an average annual salary of $125,000, according to city documents.

Mayor Curt Skoog and city staff have worked with the Overland Park Chamber of Commerce’s Economic Development team and the Kansas Department of Commerce to attract Project Turtle to the Aspiria Campus — located on West 119th Street and Nall Avenue. The developer is asking for a 10-year property tax rebate on property taxes paid for its leased space.

The rebate, approximately 40% of the total taxes, would exclude property taxes that would go to Blue Valley School District and Johnson County Community College, and it would be contingent on specific terms set by the city.

But at this point, no additional details on the developer proposing the project are publicly available.

Overland Park Chamber of Commerce officials signed a nondisclosure agreement and cannot comment, chamber Senior Vice President of Economic Development Libbey Tucker said via email. City officials said they couldn’t disclose details because the information is protected by the Kansas Open Records Act.

This isn’t the first time a large investment came into Johnson County under wraps.

The Panasonic plant in De Soto received incentives from state, county and local governments that totaled more than $1 billion, but Kansas lawmakers didn’t publicly discuss any details on the state’s largest economic development deal until last year due to nondisclosure agreements.

The agreement remains binding until three years after the agreement was signed. Any information deemed to be a “trade secret” will remain confidential indefinitely.

The Kansas City Royals’ new ballpark is another mystery in the metro.

Like Panasonic, officials on both sides of the state line are putting together funding packages to incentivize the team to stay in the KC region.

After Jackson County voters rejected a sales tax to help build a new stadium in the Crossroads last spring, the team has eyed several sites across the metro as options, but nothing has been set in stone.

At one point, the Aspiria Campus — where Project Turtle is planning to lease office space — was under consideration for the stadium, according to past Star reporting. But Aspiria officials have said that it’s “just a rumor.”

Aspiria could not be reached for comment on Project Turtle.

The Overland Park Finance, Administration and Economic Development Committee will be discussing the project on Wednesday at 7 p.m.

This story was originally published April 16, 2025 at 2:40 PM.

TO

The Kansas City Star

Taylor is The Star’s Johnson County watchdog reporter. Before coming to Kansas City, she reported on north Santa Barbara County, California, covering local governments, school districts and issues ranging from the housing crisis to water conservation. She grew up in Minneapolis and graduated from the Walter Cronkite School of Journalism and Mass Communication at Arizona State University.