Keep Your Company Competitive and Customers Happy with Call Center Services from ABC Marketing Services

Call Center Company in Pembroke Pines, FL

You don't have to be an all-A student from NUC University Florida Technical College Pembroke Pines near Pembroke Pines to know that exceptional customer service and effective communication are more important than ever in today's environment. With a multitude of platforms available for customer engagement, companies and industries of all kinds are feeling compelled to elevate their client support.

In fact, savvy business leaders are exploring ways to cut costs by outsourcing their inbound and outbound voice services, along with the email and chat support that are crucial to daily operations. If your company is ready to enhance customer experience, retain and grow its client base, increase brand visibility, and outpace competitors, consider collaborating with ABC Marketing Services Services to take the next step.

Call Center Company Pembroke Pines, FL

The ABC Marketing Services Difference

For over 20 years, our call center company in Pembroke Pines, FL has been providing innovative solutions to help you engage with your markets across the U.S., Canada, and beyond. We've successfully launched hundreds of campaigns for a number of needs, including:

  • HelpHelp Desk
  • CareCustomer Care
  • TechnicalTechnical Support
  • SurveysSurveys
  • SettingAppointment Setting
  • OutboundOutbound Sales
  • LeadLead Generation

We recognize that choosing to partner with a call center for customer care and product support is a significant commitment. We also understand how challenging it can be to transition from another call center provider. That's why, as your trusted partner, we're dedicated to guiding you through this process every step of the way.

When you collaborate with ABC Marketing Services, you gain access to a team of experts who are ready to support your customers as if they were their own. Unlike other call center companies, we offer services that are fully customized to meet the unique needs of your business. Our centers are close to the U.S., in user-friendly destinations in Mexico, Belize, El Salvador, and Brazil, where our pricing is 50% lower than standard rates, and we can handle projects in Spanish, English, Portuguese, and other languages.

The ABC Marketing Pembroke Pines, FL

What Industries Does ABC Marketing Services Target?

If you own a business, you're probably wondering whether we serve the industry in which you work. We're proud to serve many businesses in a number of different industries, including:

  • TravelTravel Industry
  • MedicalMedical Industry
  • MortgageMortgage Industry
  • BankingBanking Industry
  • SoftwareSoftware Industry
  • DoctorsDoctors Offices
  • DentistDentist Offices
  • RetailRetail Stores
  • MoreMore

The bottom line? Our key motivator is your success. Let's talk today about your business objectives. Once we understand your business and your goals, we'll help you achieve the results you want with the help of reliable call center pros. Now that you know more about ABC Marketing Services, let's take a deeper dive into the most popular call center services we provide.

Call Center Company for Appointment Setting

Could you imagine booking an appointment at Arbor Terrace Cooper City in Pembroke Pines, only for their team to make a mistake and lose the reservation you made? Chances are you'd be mad. The same goes for your company when one of your customers books an appointment, and it's lost or delayed.

We recognize how time-consuming appointment setting can be for your business. That's where ABC Marketing Services comes in. We're one of the top call center companies providing appointment-setting services in the U.S. We specialize in offering customized solutions for businesses aiming to simplify their scheduling and improve customer engagement. Our goal is to help companies like yours stay organized and concentrate on what truly counts—achieving growth and success.

ABC Marketing Customer Care Pembroke Pines, FL

Why Hire a Call Center Company in Pembroke Pines, FL for Appointment Setting?

Partnering with a knowledgeable call center for appointment setting can help you save time, cut costs, and minimize stress. Plus, your business can avoid expenses such as equipment, overhead, setup time, and training, all while enhancing your profits and sales.

Some additional benefits of working with ABC Marketing Services for appointment setting include:

  • Care24/7 Service
  • FocusFocus More Time on Your Business
  • CorrectCorrect Difficult Staffing Problems
  • CommunicateCommunicate with Customers Effectively
  • GrowGrow Your Company
  • MoreMore

What Industries Benefit from ABC Appointment Setting Services?

Leaders in industries like Automotive & Transportation and Agriculture & Agribusiness find appointment setting services from ABC Marketing Services to be highly effective. Our appointment setting services help improve customer service, generate sales, and provide tech support for businesses such as:

  • list-startFarm Supply Distributors
  • list-startEquipment Manufacturers
  • list-startOrganic Farms
  • list-startCar Dealerships
  • list-startTrucking & Logistics Companies
  • list-startMore

Call Center Company for Help Desk

Outsourcing your help desk allows your customer service department to operate 24 hours a day. Our call center company in Pembroke Pines, FL can offer tier-1 technical support or serve as backup for your in-house help desk team. Simplify your support process and focus on growing your business, instead of dealing with help desk nightmares.

ABC Marketing Help Desk Pembroke Pines, FL

What Makes ABC Marketing Services the Best Choice for Outsourced Help Desk Services?

If you're worried about the high costs and hassles of Help Desk, look no further than our call center company for help. Help desk services from ABC Marketing Services include:

01

Some of the most competitive rates and flexible pricing options available, catering to a wide variety of needs, from fully dedicated agents to shared options priced by subscriber, call, or device.

02

A strong, purpose-driven service attitude. Like we stay ready for action with extensive help desk experience, available from 12/5 to 24/7 through phone, text, email, and live chat.

03

Secure and redundant call center infrastructure.

04

Bilingual Spanish/English and Portuguese/English agents, all fully trained with extremely low attrition.

Whether you're looking to integrate chat or email into your Help Desk services or hand over your operations for a fully managed system, ABC Marketing Services can help.

What Industries Benefit from Help Desk Services from ABC Marketing Services?

Leaders in industries like E-Commerce & Retail and Education & E-Learning find outsourced help desk services from ABC Marketing Services to be highly effective. Our help desk services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startOnline Learning Platforms
  • list-startPrivate Schools
  • list-startOnline Stores
  • list-startFashion Brands
  • list-startMore

Call Center Company for Technical Support

ABC Marketing Services is a call center company known for its tech support - so much so that we offer two different tiers to accommodate our customers.

ABC Marketing Technical Support Pembroke Pines, FL

Standard Tech Support

For Basic Tier 1 Tech Support, our agent collects your customer's information and analyzes it to identify and resolve issues using established procedures. Typically, a Tier 1 agent works under the close supervision of a senior technician from your staff. Sometimes, your tech support needs can be integrated with the PTS offerings listed below, generating revenue for your company.

ABC Marketing Surveys Pembroke Pines, FL

Premium Tech Support (PTS)

Our all-in-one, customizable Premium Technical Support (PTS) solution offers exceptional tech support for all the connected devices and services used by your customers. There's no requirement for you to create your own offering. This comprehensive solution comes with all the necessary call center resources, software, technology, and operational expertise. You just need to promote your PTS program to your customers.

A few of the reasons why customers choose our tech support services include:

01

Market-Leading Results

We help your company achieve better customer experiences and higher ROI.

02

Problem Solving

We help you deliver superior tech support experience via immediate live support and 24/7 problem-solving skills.

03

Available Customer Protection

Bundle additional services like device protection, Internet security, online backup, and other third-party services as part of a single PTS subscription.

What Industries Benefit from Tech Support Services from ABC Marketing Services?

Leaders in industries like Energy & Utilities and Financial Services & Banking find technical support services from ABC Marketing Services to be highly effective. Our technical support services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startWater & Electric Providers
  • list-startSolar Energy Firms
  • list-startInvestment Companies
  • list-startInsurance Firms
  • list-startMore

Call Center Company for Marketing Research

Marketing research, encompassing social and opinion studies, involves the organized collection of data regarding individuals or organizations through statistical techniques and applied social science methods. This approach provides valuable insights to inform market decisions. As an integral part of any business strategy, having the right research is fundamental for sustaining your company's competitive edge - and ABC Marketing Services can help.

What Sets ABC Marketing Services Apart from Other Research Group Providers?

ABC Marketing Appointment Setting Pembroke Pines, FL

If business growth is on the menu this year, you've got to make informed decisions, and marketing research is one of the best ways to achieve that goal. Contact ABC Marketing Services to learn more about our marketing research services.

What Industries Benefit from Marketing Research Services from ABC Marketing Services?

Leaders in industries like Hospitality & Travel and IT & Software Development find marketing research services from ABC Marketing Services to be highly effective. Our marketing research services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHotels
  • list-startTravel Agencies
  • list-startTech Startups
  • list-startIT Consulting Firms
  • list-startMore

Call Center Company for Surveys

Conducting outbound market research and distributing customer surveys are excellent ways to gain insights into your consumers, allowing you to enhance your products or services. Relying on trial and error can be costly. Let our call center agents assist you in making informed decisions and assessing adoption rates before launching anything new.

At ABC Marketing Services, we have the capacity to create both small and large-scale surveys. Our clients frequently report the benefits of using surveys. Some of those benefits include:

Surveys hold significant power. By tapping into the insights our call center gathers from consumers, we can assist you in developing new products and services or fine-tuning your existing offerings. Ready to discover how ABC Marketing Services can support your company? Give us a shout. We'll take the time to understand your needs and provide a tailored proposal just for you.

What Industries Benefit from Surveys from ABC Marketing Services?

Leaders in industries like Insurance and Logistics & Supply Chain find surveys from ABC Marketing Services to be highly effective. Our surveys help improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHealth Insurance Providers
  • list-startAuto Insurance Companies
  • list-startWarehousing Companies
  • list-start3PL Providers

Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services

As a leading call center company in Pembroke Pines, FL, we know that innovative, custom service is what you need to succeed. That's why, since 1996, ABC Marketing Services has led the way in providing cost-conscious yet effective call center solutions for businesses like yours. From telemarketing and help desk services to lead generation and premium tech support, we can help. We've got the tools and resources to keep your company competitive and your customers happy. Contact us today to learn more about our unique call center services

Latest News in Pembroke Pines, FL

HCA FLORIDA HEALTHCARE BREAKS GROUND ON NEW FREESTANDING EMERGENCY ROOM IN PEMBROKE PINES

March 3, 2025 – HCA Florida University Hospital, part of HCA Florida Healthcare, officially broke ground on a new 10,000-square-foot emergency room on Monday, March 3. The facility, located at 10100 Pines Blvd, Pembroke Pines, FL, 33026, will enhance access to high-quality emergency care at the intersection of Pines Boulevard and Palm Avenue.“This groundbreaking represents more than just the construction of a new building, it also symbolizes our commitment to expanding access to patient-centered, emergency...

March 3, 2025 – HCA Florida University Hospital, part of HCA Florida Healthcare, officially broke ground on a new 10,000-square-foot emergency room on Monday, March 3. The facility, located at 10100 Pines Blvd, Pembroke Pines, FL, 33026, will enhance access to high-quality emergency care at the intersection of Pines Boulevard and Palm Avenue.

“This groundbreaking represents more than just the construction of a new building, it also symbolizes our commitment to expanding access to patient-centered, emergency care for residents of this growing community,” said Madeline Nava, CEO at HCA Florida University Hospital.

HCA Florida City Center Emergency will feature 11 treatment rooms, onsite physicians and nurses, and 24/7 emergency services, including laboratory and imaging capabilities.

During the ceremony, Pembroke Pines Vice Mayor and Commissioner Thomas Good, Jr. shared, “We are excited to have HCA Healthcare here in Pembroke Pines and to serve us at one of the busiest intersections in Pembroke Pines. We look forward to this partnership lasting for many years to come and benefiting our community members.”

The new freestanding emergency room is expected to be completed in early 2026.

About HCA Florida University Hospital

HCA Florida University Hospital is a state-of-the-art, multi-specialty hospital that partners with top clinical leaders and uses enhanced technology to deliver exceptional patient experiences. The comprehensive medical facility provides a full range of healthcare services to Davie, FL, and its surrounding communities, including 24/7 emergency care with board-certified emergency physicians, maternity, orthopedics, oncology, neurosciences, diagnostic services, imaging, and a full range of robotic and minimally invasive surgical services. HCA Florida University Hospital features all-private patient rooms. It is located adjacent to the campus of Nova Southeastern University in Broward County. For more information on HCA Florida University Hospital, please visit HCAFloridaHealthcare.com.

About HCA Florida Healthcare

HCA Florida Healthcare, a part of HCA Healthcare, is a family of more than 650 affiliated sites of care, including hospitals, physician practices, freestanding emergency rooms and urgent care centers. United as a statewide network in 2022, HCA Florida Healthcare includes approximately 11,100 experienced doctors and more than 84,000 colleagues working together to deliver equitable, evidence-based collaborative care through more than 11.6 million patient encounters each year. HCA Florida Healthcare is committed to improving more lives in more ways and giving back to the communities it serves. The network provides more than $903 million in uncompensated care and contributes nearly $2.2 million to community organizations across the state. In addition, HCA Florida Healthcare offers patients access to highly-trained specialists, including the state’s largest cardiovascular network. A strong advocate for the next generation of healthcare professionals, HCA Florida Healthcare is also a major supporter of university-based healthcare programs and residencies and fellowships throughout the Sunshine State. For more information, please visit HCAFloridaHealthcare.com.

Pembroke Pines, FL – Injury Crash on SR-93 NB Near Sheridan St at MM 10

Pembroke Pines, FL (March 20, 2025) – A vehicle crash with injuries was reported Thursday morning on State Road 93 northbound, just south of Sheridan Street near mile marker 10.Florida Highway Patrol (FHP) received the report at approximately 9:32 a.m., and emergency responders arrived at the scene immediately. Paramedics provided medical care to the injured individuals, though details regarding the number of victims and the severity of their injuries have not yet been released.Despite the collision, auth...

Pembroke Pines, FL (March 20, 2025) – A vehicle crash with injuries was reported Thursday morning on State Road 93 northbound, just south of Sheridan Street near mile marker 10.

Florida Highway Patrol (FHP) received the report at approximately 9:32 a.m., and emergency responders arrived at the scene immediately. Paramedics provided medical care to the injured individuals, though details regarding the number of victims and the severity of their injuries have not yet been released.

Despite the collision, authorities confirmed that no roadblock was reported, allowing traffic to continue moving through the area. Law enforcement is currently investigating the circumstances surrounding the crash.

Our thoughts are with those injured, and we hope for their full recovery.

High-traffic roadways like State Road 93, a major part of Interstate 75 running through Pembroke Pines, frequently experience accidents due to congestion, high speeds, and sudden lane changes. The area near Sheridan Street is known for heavy commuter and commercial traffic, increasing the risk of collisions.

Crashes on highways often occur due to distracted driving, following too closely, or failure to yield. Given the mid-morning timing of this incident, traffic volume and merging patterns may have contributed to the crash. Investigators will assess these factors as they work to determine the cause.

For those injured in vehicle accidents, seeking medical treatment and documenting the accident are crucial steps toward recovery. Florida law provides options for accident victims to pursue compensation for medical expenses, lost wages, and other damages if negligence played a role. Consulting with a legal professional can help individuals understand their rights and options for financial recovery.

If you or a loved one has been hurt in a car accident, know that support is available. The aftermath of a crash can be overwhelming, but understanding your rights and taking the right steps can help you move forward.

Relief coming? Frustration over long South Florida DMV lines makes it to Tallahassee

Senate president: ‘We know it exists and we’re working on it’PEMBROKE PINES, Fla. – Florida lawmakers are looking at solutions for long lines and canceled appointments at driver’s license locations in Miami-Dade and Broward counties and are likely to allocate millions to help fix it.Leer en espa&...

Senate president: ‘We know it exists and we’re working on it’

PEMBROKE PINES, Fla. – Florida lawmakers are looking at solutions for long lines and canceled appointments at driver’s license locations in Miami-Dade and Broward counties and are likely to allocate millions to help fix it.

Leer en español

Local 10 News has been reporting on the ongoing issue, which continued Thursday at the office in Pembroke Pines.

This scenario repeats every day at most, if not all, Miami-Dade and Broward driver’s licensing offices and has for months.

Murat Chaimerdenov, originally from Kazakhstan and in line Thursday, asked, “Why can’t you make it online? Super high technology country, but what’s going on?”

The mounting frustration has indeed reached Tallahassee.

“We know it exists and we’re working on it,” said Florida Senate President Ben Albritton. He and the House Speaker are leading decisions on how the state will spend its money.

“In our budget development process, we’re working closely with the Department of Motor Vehicles, and we’re looking at enhancing those systems down there with several million dollars of support,” Albritton said.

The several million dollars have yet to be detailed.

However, Miami-Dade and Broward tax collectors, who will take over this process from the state next year, are already planning.

But help won’t happen before the May 7 deadline to ensure you have a REAL ID-compliant license with a star to get on a flight or for those who need immediate appointments for an expiring license.

“In my country, Kazakhstan, you can make it online, in an app. You don’t need to come here,” Chaimerdenov said. “What’s going on?”

DMV officials say that the lines and the crowds are because so many people are coming into the state, but that doesn’t explain why they haven’t redone the logistics to take care of that.

That aside, at least help is on the way, even though it’s going to be probably a year from now before it arrives.

Copyright 2025 by WPLG Local10.com - All rights reserved.

‘It’s beyond bizarre’: People seen roaming Pembroke Pines church at night amid rent dispute with preschool that uses building

(WSVN) - A South Florida preschool operates in a local church during the day, but a lawsuit from the landlord and bizarre behavior caught on camera at night has them praying for a new home. 7’s Heather Walker Investigates.The hallways at this preschool are empty and quiet. Class was canceled a few weeks ago, and some of the reasons why were caught on video.Daniel Grimm, owner, Avanda Academic Alliance: “Like, this whole situation is just insane.”Two years ago, Avanda Academic Alliance took over the leas...

(WSVN) - A South Florida preschool operates in a local church during the day, but a lawsuit from the landlord and bizarre behavior caught on camera at night has them praying for a new home. 7’s Heather Walker Investigates.

The hallways at this preschool are empty and quiet. Class was canceled a few weeks ago, and some of the reasons why were caught on video.

Daniel Grimm, owner, Avanda Academic Alliance: “Like, this whole situation is just insane.”

Two years ago, Avanda Academic Alliance took over the lease from a school located inside Faith Presbyterian Church of Pembroke Pines.

Daniel Grimm is the owner of Avanda. He says the relationship between the school and the church started off great … but things broke down when the plumbing backed up.

Daniel Grimm: “It would back up in here, would back up over there.”

Daniel claims the church never made any repairs, so the school stopped paying rent.

Daniel Grimm: “‘Here’s your notice. If you don’t fix this problem, we will no longer be paying the rent, which is our right as tenants.'”

The church started to evict the school in September, and last month, a judge ordered the school to pay up.

Daniel Grimm: “Twelve or 15 days to come up with $30,000-plus. We don’t have that kind of money.”

When Daniel couldn’t come up with the money, strange things started happening at the school.

Daniel Grimm: “That night we saw that, we’re like, ‘What’s going on?’ We had no idea who it was.”

Over several weeks’ time, the school’s surveillance cameras captured people roaming the halls at night.

Daniel Grimm: “It’s beyond bizarre.”

One video shows two people — one in a red coat and another person who has covered their head with a pink cloth.

Another video shows a person on the floor.

Daniel Grimm: “Dragging herself on the floor, hunched over, playing music, all throughout the school, everywhere — up and down every hallway for like four or five hours.”

7News visited Avanda on March 10. Daniel had just canceled classes for the day. Someone had installed a different set of security cameras and locked up every bathroom in the school.

Daniel Grimm: “Every single bathroom, the doorknobs, locked them, put the caution tape up.”

They left a portable toilet outside.

Daniel Grimm: “What are we supposed to do with these children? We’re supposed to take little children out to use a port-a-potty?”

A camera recorded a woman putting up caution tape in one of the bathrooms.

The church’s attorney, Claudia Barona, met us in the parking lot after we left the school. When we asked her what was going on inside Avanda at night, she had a simple answer.

Claudia Barona: “It’s our property.”

The church’s lease with Avanda says the landlord has access to the facility at any time. However, no one with the school is allowed on the property after 6 p.m., Monday through Friday.

Barona told 7News that Avanda breached its lease a year ago because of multiple issues before the school stopped paying rent. She claimed the plumbing issues only started after the church filed for eviction in September.

Claudia Barona: “The pipes were not an issue until we told them, ‘That’s it, no more.’ We just did a full research of our pipes, and guess what, they’re fine.”

Faith Presbyterian Church of Pembroke Pines was cited last month by the Broward County Health Department. Records show there were several reports of sewage leaks at the property since December of last year.

The department said the church has “…failed to maintain a septic system…” and it has caused a “…continuous repeated release of untreated sewage onto publicly accessible spaces.”

A hearing to determine whether the church has made the repairs is set for early April.

Daniel isn’t waiting for that hearing. He couldn’t afford to keep fighting the eviction case, so he packed everything up and moved out.

But he’s not sure where to go.

Daniel Grimm: “That’s what we’re trying to figure out. We reached out to all of our parents and asked if they have any ideas, if they know of anywhere.”

He hopes Avanda can reopen soon in a new home that’s free of nighttime visitors.

Heather Walker, 7News.

CONTACT 7 INVESTIGATES:305-627-CLUE954-921-CLUE[email protected]

Copyright 2025 Sunbeam Television Corp. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.

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Disclaimer:

This website publishes news articles that contain copyrighted material whose use has not been specifically authorized by the copyright owner. The non-commercial use of these news articles for the purposes of local news reporting constitutes "Fair Use" of the copyrighted materials as provided for in Section 107 of the US Copyright Law.

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