Keep Your Company Competitive and Customers Happy with Call Center Services from ABC Marketing Services

Call Center Company in Philadelphia, PA

You don't have to be an all-A student from Temple University near Philadelphia to know that exceptional customer service and effective communication are more important than ever in today's environment. With a multitude of platforms available for customer engagement, companies and industries of all kinds are feeling compelled to elevate their client support.

In fact, savvy business leaders are exploring ways to cut costs by outsourcing their inbound and outbound voice services, along with the email and chat support that are crucial to daily operations. If your company is ready to enhance customer experience, retain and grow its client base, increase brand visibility, and outpace competitors, consider collaborating with ABC Marketing Services Services to take the next step.

Call Center Company Philadelphia, PA

The ABC Marketing Services Difference

For over 20 years, our call center company in Philadelphia, PA has been providing innovative solutions to help you engage with your markets across the U.S., Canada, and beyond. We've successfully launched hundreds of campaigns for a number of needs, including:

  • HelpHelp Desk
  • CareCustomer Care
  • TechnicalTechnical Support
  • SurveysSurveys
  • SettingAppointment Setting
  • OutboundOutbound Sales
  • LeadLead Generation

We recognize that choosing to partner with a call center for customer care and product support is a significant commitment. We also understand how challenging it can be to transition from another call center provider. That's why, as your trusted partner, we're dedicated to guiding you through this process every step of the way.

When you collaborate with ABC Marketing Services, you gain access to a team of experts who are ready to support your customers as if they were their own. Unlike other call center companies, we offer services that are fully customized to meet the unique needs of your business. Our centers are close to the U.S., in user-friendly destinations in Mexico, Belize, El Salvador, and Brazil, where our pricing is 50% lower than standard rates, and we can handle projects in Spanish, English, Portuguese, and other languages.

The ABC Marketing Philadelphia, PA

What Industries Does ABC Marketing Services Target?

If you own a business, you're probably wondering whether we serve the industry in which you work. We're proud to serve many businesses in a number of different industries, including:

  • TravelTravel Industry
  • MedicalMedical Industry
  • MortgageMortgage Industry
  • BankingBanking Industry
  • SoftwareSoftware Industry
  • DoctorsDoctors Offices
  • DentistDentist Offices
  • RetailRetail Stores
  • MoreMore

The bottom line? Our key motivator is your success. Let's talk today about your business objectives. Once we understand your business and your goals, we'll help you achieve the results you want with the help of reliable call center pros. Now that you know more about ABC Marketing Services, let's take a deeper dive into the most popular call center services we provide.

Call Center Company for Appointment Setting

Could you imagine booking an appointment at Simpson House in Philadelphia, only for their team to make a mistake and lose the reservation you made? Chances are you'd be mad. The same goes for your company when one of your customers books an appointment, and it's lost or delayed.

We recognize how time-consuming appointment setting can be for your business. That's where ABC Marketing Services comes in. We're one of the top call center companies providing appointment-setting services in the U.S. We specialize in offering customized solutions for businesses aiming to simplify their scheduling and improve customer engagement. Our goal is to help companies like yours stay organized and concentrate on what truly counts—achieving growth and success.

ABC Marketing Customer Care Philadelphia, PA

Why Hire a Call Center Company in Philadelphia, PA for Appointment Setting?

Partnering with a knowledgeable call center for appointment setting can help you save time, cut costs, and minimize stress. Plus, your business can avoid expenses such as equipment, overhead, setup time, and training, all while enhancing your profits and sales.

Some additional benefits of working with ABC Marketing Services for appointment setting include:

  • Care24/7 Service
  • FocusFocus More Time on Your Business
  • CorrectCorrect Difficult Staffing Problems
  • CommunicateCommunicate with Customers Effectively
  • GrowGrow Your Company
  • MoreMore

What Industries Benefit from ABC Appointment Setting Services?

Leaders in industries like Automotive & Transportation and Agriculture & Agribusiness find appointment setting services from ABC Marketing Services to be highly effective. Our appointment setting services help improve customer service, generate sales, and provide tech support for businesses such as:

  • list-startFarm Supply Distributors
  • list-startEquipment Manufacturers
  • list-startOrganic Farms
  • list-startCar Dealerships
  • list-startTrucking & Logistics Companies
  • list-startMore

Call Center Company for Help Desk

Outsourcing your help desk allows your customer service department to operate 24 hours a day. Our call center company in Philadelphia, PA can offer tier-1 technical support or serve as backup for your in-house help desk team. Simplify your support process and focus on growing your business, instead of dealing with help desk nightmares.

ABC Marketing Help Desk Philadelphia, PA

What Makes ABC Marketing Services the Best Choice for Outsourced Help Desk Services?

If you're worried about the high costs and hassles of Help Desk, look no further than our call center company for help. Help desk services from ABC Marketing Services include:

01

Some of the most competitive rates and flexible pricing options available, catering to a wide variety of needs, from fully dedicated agents to shared options priced by subscriber, call, or device.

02

A strong, purpose-driven service attitude. Like we stay ready for action with extensive help desk experience, available from 12/5 to 24/7 through phone, text, email, and live chat.

03

Secure and redundant call center infrastructure.

04

Bilingual Spanish/English and Portuguese/English agents, all fully trained with extremely low attrition.

Whether you're looking to integrate chat or email into your Help Desk services or hand over your operations for a fully managed system, ABC Marketing Services can help.

What Industries Benefit from Help Desk Services from ABC Marketing Services?

Leaders in industries like E-Commerce & Retail and Education & E-Learning find outsourced help desk services from ABC Marketing Services to be highly effective. Our help desk services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startOnline Learning Platforms
  • list-startPrivate Schools
  • list-startOnline Stores
  • list-startFashion Brands
  • list-startMore

Call Center Company for Technical Support

ABC Marketing Services is a call center company known for its tech support - so much so that we offer two different tiers to accommodate our customers.

ABC Marketing Technical Support Philadelphia, PA

Standard Tech Support

For Basic Tier 1 Tech Support, our agent collects your customer's information and analyzes it to identify and resolve issues using established procedures. Typically, a Tier 1 agent works under the close supervision of a senior technician from your staff. Sometimes, your tech support needs can be integrated with the PTS offerings listed below, generating revenue for your company.

ABC Marketing Surveys Philadelphia, PA

Premium Tech Support (PTS)

Our all-in-one, customizable Premium Technical Support (PTS) solution offers exceptional tech support for all the connected devices and services used by your customers. There's no requirement for you to create your own offering. This comprehensive solution comes with all the necessary call center resources, software, technology, and operational expertise. You just need to promote your PTS program to your customers.

A few of the reasons why customers choose our tech support services include:

01

Market-Leading Results

We help your company achieve better customer experiences and higher ROI.

02

Problem Solving

We help you deliver superior tech support experience via immediate live support and 24/7 problem-solving skills.

03

Available Customer Protection

Bundle additional services like device protection, Internet security, online backup, and other third-party services as part of a single PTS subscription.

What Industries Benefit from Tech Support Services from ABC Marketing Services?

Leaders in industries like Energy & Utilities and Financial Services & Banking find technical support services from ABC Marketing Services to be highly effective. Our technical support services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startWater & Electric Providers
  • list-startSolar Energy Firms
  • list-startInvestment Companies
  • list-startInsurance Firms
  • list-startMore

Call Center Company for Marketing Research

Marketing research, encompassing social and opinion studies, involves the organized collection of data regarding individuals or organizations through statistical techniques and applied social science methods. This approach provides valuable insights to inform market decisions. As an integral part of any business strategy, having the right research is fundamental for sustaining your company's competitive edge - and ABC Marketing Services can help.

What Sets ABC Marketing Services Apart from Other Research Group Providers?

ABC Marketing Appointment Setting Philadelphia, PA

If business growth is on the menu this year, you've got to make informed decisions, and marketing research is one of the best ways to achieve that goal. Contact ABC Marketing Services to learn more about our marketing research services.

What Industries Benefit from Marketing Research Services from ABC Marketing Services?

Leaders in industries like Hospitality & Travel and IT & Software Development find marketing research services from ABC Marketing Services to be highly effective. Our marketing research services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHotels
  • list-startTravel Agencies
  • list-startTech Startups
  • list-startIT Consulting Firms
  • list-startMore

Call Center Company for Surveys

Conducting outbound market research and distributing customer surveys are excellent ways to gain insights into your consumers, allowing you to enhance your products or services. Relying on trial and error can be costly. Let our call center agents assist you in making informed decisions and assessing adoption rates before launching anything new.

At ABC Marketing Services, we have the capacity to create both small and large-scale surveys. Our clients frequently report the benefits of using surveys. Some of those benefits include:

Surveys hold significant power. By tapping into the insights our call center gathers from consumers, we can assist you in developing new products and services or fine-tuning your existing offerings. Ready to discover how ABC Marketing Services can support your company? Give us a shout. We'll take the time to understand your needs and provide a tailored proposal just for you.

What Industries Benefit from Surveys from ABC Marketing Services?

Leaders in industries like Insurance and Logistics & Supply Chain find surveys from ABC Marketing Services to be highly effective. Our surveys help improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHealth Insurance Providers
  • list-startAuto Insurance Companies
  • list-startWarehousing Companies
  • list-start3PL Providers

Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services

As a leading call center company in Philadelphia, PA, we know that innovative, custom service is what you need to succeed. That's why, since 1996, ABC Marketing Services has led the way in providing cost-conscious yet effective call center solutions for businesses like yours. From telemarketing and help desk services to lead generation and premium tech support, we can help. We've got the tools and resources to keep your company competitive and your customers happy. Contact us today to learn more about our unique call center services

Latest News in Philadelphia, PA

Bernie Sanders visiting Philadelphia, Harrisburg, Bethlehem on "Fighting Oligarchy" tour

Vermont Sen. Bernie Sanders will speak in Philadelphia on Thursday at a May Day rally at City Hall along with labor unions, immigrant rights groups and other organizations.May 1 is known as International Workers Day and is a national holiday in many countries. In the U.S., we ...

Vermont Sen. Bernie Sanders will speak in Philadelphia on Thursday at a May Day rally at City Hall along with labor unions, immigrant rights groups and other organizations.

May 1 is known as International Workers Day and is a national holiday in many countries. In the U.S., we celebrate Labor Day on the first Monday in September.

The Philadelphia chapter of the AFL-CIO says Thursday's rally is called "For the Workers, Not the Billionaires May Day Rally."

Speakers will discuss the importance of Social Security benefits, healh care and other services they say are under attack.

Sanders, the Senate's longest-serving independent, has been crisscrossing the U.S. on weekends for his "Fighting Oligarchy" tour, with Democratic New York Rep. Alexandria Ocasio-Cortez joining him on several occasions. Sanders shared the message from that tour on stage at the Coachella music festival and then introduced the musician Clairo.

The Philadelphia rally is scheduled from 4 p.m. to 6 p.m. on the north apron of City Hall.

Road closures, parking restrictions for Philadelphia May Day rally with Bernie Sanders

The city of Philadelphia's Office of Special Events posted a notice Wednesday warning residents that roads around City Hall will be closed.

These streets will close around 3:15 p.m. until around 6 p.m. for the rally:

These streets, and their cross streets, will close for the march from around 5 p.m. to 7 p.m.:

Other streets may close "based on conditions and public safety considerations," the city said.

Several streets in the area will have temporary no stopping/no parking signs as well, and vehicles parked in these locations will be towed if they're not moved in time.

There will also be detours on these SEPTA bus routes: 4, 16, 17, 31, 32, 33, 38, 44, 48, 62, 124, and 125 from about 12:30 p.m. to 7 p.m. Thursday. More information is available on SEPTA's status page and the @SEPTA account on X.

Sanders appearing in Harrisburg and Bethlehem, Pa. on Friday and Saturday

The Keystone State will keep feeling the Bern through the weekend as Sanders is set to make two more appearances on the "Fighting Oligarchy: Where We Go From Here" tour.

Democratic Rep. Chris DeLuzio, who represents Beaver County and part of Allegheny County in western Pennsylvania, will appear with Sanders at both rallies.

On Friday night, Sanders and DeLuzio will be at Harrisburg's Pennsylvania Farm Show Complex for a 6 p.m. event. Prior to the speeches, Marissa Paternoster of the New Jersey-based band Screaming Females will perform, followed by Havertown native Alex G.

On Saturday, Sanders and DeLuzio will be at Lehigh University in Bethlehem for a 1 p.m. event. Musical performances start at 11:30 a.m. with Augusta Koch of the former Philadelphia band Cayetana, followed by Scranton-based band The Menzingers.

Joe Brandt

Joe Brandt has been a digital content producer for CBS News Philadelphia since 2022. He is a Temple University graduate and was born and raised in Pitman, NJ.

Disenchanted! at Old Academy Players

This post was contributed by a community member. The views expressed here are the author's own.Philadelphia|Local EventSat, May 3, 2025 at 8:00 PMOld Academy Players, 3544 Indian Queen Ln, Philadelphia, PA, 19129More info herePoison apples and lost...

This post was contributed by a community member. The views expressed here are the author's own.

Philadelphia|Local Event

Sat, May 3, 2025 at 8:00 PM
Old Academy Players, 3544 Indian Queen Ln, Philadelphia, PA, 19129
More info here

Poison apples and lost slippers are just the beginning. The original storybook heroines are none-too-happy with the way they’ve been portrayed in today’s pop culture, so they’ve tossed their tiaras and have come to life to set the record straight. Forget the princesses you think you know — these royal renegades are here to comically belt out the truth. Received an “Outstanding Off-Broadway Musical” nomination (Outer Critics Circle Awards) and a “Best New Off-Broadway Musical” nomination (Off-Broadway Alliance).

Content Warning: Contains adult language and content.

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Philadelphia, PA – Injury Crash Reported on N 5th St in Olney Section

Philadelphia, PA (April 30, 2025) – A vehicle collision resulting in injuries was reported Wednesday afternoon in North Philadelphia. The crash occurred at approximately 12:25 p.m. near 5726 N 5th St, in the Olney section of the city, according to reports from local emergency monitoring platforms.Philadelphia Fire Department and EMS crews responded swiftly to the scene to assist injured parties. At least one individual sustained injuries in the crash and was treated on-site before being transported to a local medical faci...

Philadelphia, PA (April 30, 2025) – A vehicle collision resulting in injuries was reported Wednesday afternoon in North Philadelphia. The crash occurred at approximately 12:25 p.m. near 5726 N 5th St, in the Olney section of the city, according to reports from local emergency monitoring platforms.

Philadelphia Fire Department and EMS crews responded swiftly to the scene to assist injured parties. At least one individual sustained injuries in the crash and was treated on-site before being transported to a local medical facility for further evaluation. The extent of injuries and number of people involved has not yet been publicly disclosed.

The area surrounding 5726 N 5th St is a busy urban corridor with high vehicle and pedestrian traffic, especially during midday hours. Authorities remained at the scene to manage traffic, investigate the incident, and coordinate cleanup of the affected roadway.

The cause of the crash is still under investigation. Factors such as speed, failure to yield, or distraction may have contributed.

We wish a full and speedy recovery to everyone injured in this incident.

Urban Traffic Collisions in Philadelphia

Crashes in dense areas like North 5th St in Olney are not uncommon, particularly during mid-day hours when local businesses, schools, and transit activity all contribute to increased roadway congestion. In Philadelphia, intersections and straightaway corridors alike are frequent crash zones due to distracted driving, poor lane discipline, or sudden stops.

Injury accidents in city environments often involve a mix of vehicle occupants, cyclists, and pedestrians. Injuries can range from minor sprains and contusions to more serious trauma such as head injuries or fractures—especially in collisions occurring at higher speeds or in areas with limited reaction time.

Urban crashes also tend to bring insurance complications, vehicle damage, and time away from work, adding to the emotional and logistical strain on victims. Seeking medical care immediately after a crash is essential, even for injuries that may not seem severe at first.

If you or a loved one has been injured in a city traffic crash, understanding your options for medical, financial, and legal recovery can make all the difference.

Accidents on city streets can happen fast—but recovery doesn’t have to be confusing. Local Accident Reports helps injury victims get connected to the care, resources, and support they need. Contact us now to get started on your path to healing with reliable guidance.

Philadelphia, PA – Injuries Reported in Crash at Aramingo Ave & E Westmoreland St

Philadelphia, PA (April 30, 2025) – A vehicle collision resulting in injuries was reported early Wednesday morning at the intersection of Aramingo Ave and E Westmoreland St in the Port Richmond section of Philadelphia. The crash occurred around 4:22 a.m., prompting an emergency response from Philadelphia Fire Department and EMS personnel.Upon arrival, first responders found at least one injured individual and provided medical treatment at the scene. The person was later transported to a nearby hospital for further evaluat...

Philadelphia, PA (April 30, 2025) – A vehicle collision resulting in injuries was reported early Wednesday morning at the intersection of Aramingo Ave and E Westmoreland St in the Port Richmond section of Philadelphia. The crash occurred around 4:22 a.m., prompting an emergency response from Philadelphia Fire Department and EMS personnel.

Upon arrival, first responders found at least one injured individual and provided medical treatment at the scene. The person was later transported to a nearby hospital for further evaluation. Details regarding the number of vehicles involved, the cause of the crash, and the extent of injuries have not been released.

The intersection, located in a commercial and industrial corridor of northeast Philadelphia, is active with truck and commuter traffic—even during overnight hours. Police remained on scene to conduct a preliminary investigation and manage traffic while debris was cleared.

The cause of the crash remains under investigation. Contributing factors may include reduced visibility, fatigue, or speed during early morning travel hours.

We extend our thoughts to those injured in this crash and hope for a smooth and full recovery.

Overnight Traffic Collisions in Philadelphia

Crashes during the early morning hours, like the one at Aramingo Ave and E Westmoreland St, often occur when visibility is low and driver alertness may be compromised. Shift workers, delivery drivers, and early commuters regularly use these roads, and fatigue-related incidents are a well-documented hazard during this time frame.

In urban centers like Philadelphia, intersections that combine residential, commercial, and industrial access—such as Aramingo Ave—are prone to higher crash rates. Narrow lanes, poor lighting, and heavy vehicle presence all contribute to the risk of serious collisions.

Injuries sustained in these crashes can range from minor to severe and may include whiplash, head trauma, or orthopedic injuries. Victims should always seek prompt medical care to ensure injuries are properly diagnosed and documented, especially when symptoms may be delayed.

Recovery from a city crash can also include navigating insurance issues, dealing with missed work, or seeking legal support for damages. Access to local resources can significantly improve outcomes during the recovery process.

If you or someone close to you has been injured in a city traffic collision, securing the right help early can protect your health and your rights.

Getting injured on the road is stressful—figuring out your next steps shouldn’t be. Local Accident Reports helps connect you with medical, legal, and recovery resources you can trust. Reach out today and begin your path to healing with the support you deserve.

If you serve people, we serve you.

Aramark’s Local Restaurant Row (LRR) program, dedicated to fostering partnerships with local food vendors and restauranteurs around the country, is celebrating five years of growth and success in contributing to the economic vitality of the neighborhoods and communities where Aramark serves.View StoryThe Year of Big, Bold ExperiencesThis year, new trends will resha...

Aramark’s Local Restaurant Row (LRR) program, dedicated to fostering partnerships with local food vendors and restauranteurs around the country, is celebrating five years of growth and success in contributing to the economic vitality of the neighborhoods and communities where Aramark serves.

View Story

The Year of Big, Bold Experiences

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About Us

We empower our people to create experiences that matter.

See about us

We share a passion for hospitality, it’s at the foundation of everything we do. We embrace our responsibility to our people, our communities, and our planet. And, while the services we provide, and the industries we serve, are extensive, we never waver from our people-first approach.

Hospitality, culinary, and convenience offerings delivered with safety and care

Innovative and comprehensive solutions to plan, power, and operate your facilities, all with a focus on the bottom line.

Customizable, scalable on-site solutions to keep guests and employees energized

Premier professional services designed for tourist destinations and lodging

Specialized services and purchasing power based on our unparalleled partnerships

We Care. We Give. We Do.

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Aramark employees around the world make a difference in their communities every day, connecting with local nonprofits, addressing food insecurity, promoting sustainability initiatives, and so much more.

Our People

Remarkable takes heart.

We go beyond what it takes, because we know that every act of service adds up to something bigger than us.

See our people

NOW HIRING

Are you ready to make your mark?

You deserve a career where you can pursue what matters the most to you. No matter what you’re looking for – a new challenge, sense of belonging, or a better job – Aramark is where you’ll be empowered to become the best you can be. Reach for remarkable with us.

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Industries We Serve

If you serve people, we serve you.

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We create experiences that matter wherever people work, learn, recover, and play.

Whether food or facilities, our teams help students thrive and administrations achieve positive financial results.

We treat our dining, environmental, and healthcare facilities management with the utmost care.

Our services focus on enhancing productivity, creating an engaging environment, and promoting healthy living.

From stadiums to national parks, we create memorable experiences that have guests clamoring for more.

News

Sharing experiences that are changing lives

See how we’re making a difference in the lives of our people, our partners, our planet, and our communities.

Our impact by the numbers

We partner with thousands of clients to serve more than 100 million guests nationwide, every day.

Environmental, Social, & Governance

We take our responsibilities to heart.

Our Be Well. Do Well.® sustainability plan demonstrates our commitment to making a positive impact on people and our planet for years to come.

See ESG

Careers

We empower you to pursue what matters to you.

We believe a career in food services and facilities management should empower us to become the best we can be and provide a supportive team that helps out along the way. So, no matter what you’re pursuing — a new challenge, a sense of belonging, or just a better job — our focus is helping you reach your full potential.

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Disclaimer:

This website publishes news articles that contain copyrighted material whose use has not been specifically authorized by the copyright owner. The non-commercial use of these news articles for the purposes of local news reporting constitutes "Fair Use" of the copyrighted materials as provided for in Section 107 of the US Copyright Law.

Disclaimer:

This website publishes news articles that contain copyrighted material whose use has not been specifically authorized by the copyright owner. The non-commercial use of these news articles for the purposes of local news reporting constitutes "Fair Use" of the copyrighted materials as provided for in Section 107 of the US Copyright Law.

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Service Areas

ABC Marketing Outbound Sales Philadelphia, PA