Keep Your Company Competitive and Customers Happy with Call Center Services from ABC Marketing Services

Call Center Company in Orange, CA

You don't have to be an all-A student from Chapman University near Orange to know that exceptional customer service and effective communication are more important than ever in today's environment. With a multitude of platforms available for customer engagement, companies and industries of all kinds are feeling compelled to elevate their client support.

In fact, savvy business leaders are exploring ways to cut costs by outsourcing their inbound and outbound voice services, along with the email and chat support that are crucial to daily operations. If your company is ready to enhance customer experience, retain and grow its client base, increase brand visibility, and outpace competitors, consider collaborating with ABC Marketing Services Services to take the next step.

Call Center Company Orange, CA

The ABC Marketing Services Difference

For over 20 years, our call center company in Orange, CA has been providing innovative solutions to help you engage with your markets across the U.S., Canada, and beyond. We've successfully launched hundreds of campaigns for a number of needs, including:

  • HelpHelp Desk
  • CareCustomer Care
  • TechnicalTechnical Support
  • SurveysSurveys
  • SettingAppointment Setting
  • OutboundOutbound Sales
  • LeadLead Generation

We recognize that choosing to partner with a call center for customer care and product support is a significant commitment. We also understand how challenging it can be to transition from another call center provider. That's why, as your trusted partner, we're dedicated to guiding you through this process every step of the way.

When you collaborate with ABC Marketing Services, you gain access to a team of experts who are ready to support your customers as if they were their own. Unlike other call center companies, we offer services that are fully customized to meet the unique needs of your business. Our centers are close to the U.S., in user-friendly destinations in Mexico, Belize, El Salvador, and Brazil, where our pricing is 50% lower than standard rates, and we can handle projects in Spanish, English, Portuguese, and other languages.

The ABC Marketing Orange, CA

What Industries Does ABC Marketing Services Target?

If you own a business, you're probably wondering whether we serve the industry in which you work. We're proud to serve many businesses in a number of different industries, including:

  • TravelTravel Industry
  • MedicalMedical Industry
  • MortgageMortgage Industry
  • BankingBanking Industry
  • SoftwareSoftware Industry
  • DoctorsDoctors Offices
  • DentistDentist Offices
  • RetailRetail Stores
  • MoreMore

The bottom line? Our key motivator is your success. Let's talk today about your business objectives. Once we understand your business and your goals, we'll help you achieve the results you want with the help of reliable call center pros. Now that you know more about ABC Marketing Services, let's take a deeper dive into the most popular call center services we provide.

Call Center Company for Appointment Setting

Could you imagine booking an appointment at Sunrise of Orange in Orange, only for their team to make a mistake and lose the reservation you made? Chances are you'd be mad. The same goes for your company when one of your customers books an appointment, and it's lost or delayed.

We recognize how time-consuming appointment setting can be for your business. That's where ABC Marketing Services comes in. We're one of the top call center companies providing appointment-setting services in the U.S. We specialize in offering customized solutions for businesses aiming to simplify their scheduling and improve customer engagement. Our goal is to help companies like yours stay organized and concentrate on what truly counts—achieving growth and success.

ABC Marketing Customer Care Orange, CA

Why Hire a Call Center Company in Orange, CA for Appointment Setting?

Partnering with a knowledgeable call center for appointment setting can help you save time, cut costs, and minimize stress. Plus, your business can avoid expenses such as equipment, overhead, setup time, and training, all while enhancing your profits and sales.

Some additional benefits of working with ABC Marketing Services for appointment setting include:

  • Care24/7 Service
  • FocusFocus More Time on Your Business
  • CorrectCorrect Difficult Staffing Problems
  • CommunicateCommunicate with Customers Effectively
  • GrowGrow Your Company
  • MoreMore

What Industries Benefit from ABC Appointment Setting Services?

Leaders in industries like Automotive & Transportation and Agriculture & Agribusiness find appointment setting services from ABC Marketing Services to be highly effective. Our appointment setting services help improve customer service, generate sales, and provide tech support for businesses such as:

  • list-startFarm Supply Distributors
  • list-startEquipment Manufacturers
  • list-startOrganic Farms
  • list-startCar Dealerships
  • list-startTrucking & Logistics Companies
  • list-startMore

Call Center Company for Help Desk

Outsourcing your help desk allows your customer service department to operate 24 hours a day. Our call center company in Orange, CA can offer tier-1 technical support or serve as backup for your in-house help desk team. Simplify your support process and focus on growing your business, instead of dealing with help desk nightmares.

ABC Marketing Help Desk Orange, CA

What Makes ABC Marketing Services the Best Choice for Outsourced Help Desk Services?

If you're worried about the high costs and hassles of Help Desk, look no further than our call center company for help. Help desk services from ABC Marketing Services include:

01

Some of the most competitive rates and flexible pricing options available, catering to a wide variety of needs, from fully dedicated agents to shared options priced by subscriber, call, or device.

02

A strong, purpose-driven service attitude. Like we stay ready for action with extensive help desk experience, available from 12/5 to 24/7 through phone, text, email, and live chat.

03

Secure and redundant call center infrastructure.

04

Bilingual Spanish/English and Portuguese/English agents, all fully trained with extremely low attrition.

Whether you're looking to integrate chat or email into your Help Desk services or hand over your operations for a fully managed system, ABC Marketing Services can help.

What Industries Benefit from Help Desk Services from ABC Marketing Services?

Leaders in industries like E-Commerce & Retail and Education & E-Learning find outsourced help desk services from ABC Marketing Services to be highly effective. Our help desk services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startOnline Learning Platforms
  • list-startPrivate Schools
  • list-startOnline Stores
  • list-startFashion Brands
  • list-startMore

Call Center Company for Technical Support

ABC Marketing Services is a call center company known for its tech support - so much so that we offer two different tiers to accommodate our customers.

ABC Marketing Technical Support Orange, CA

Standard Tech Support

For Basic Tier 1 Tech Support, our agent collects your customer's information and analyzes it to identify and resolve issues using established procedures. Typically, a Tier 1 agent works under the close supervision of a senior technician from your staff. Sometimes, your tech support needs can be integrated with the PTS offerings listed below, generating revenue for your company.

ABC Marketing Surveys Orange, CA

Premium Tech Support (PTS)

Our all-in-one, customizable Premium Technical Support (PTS) solution offers exceptional tech support for all the connected devices and services used by your customers. There's no requirement for you to create your own offering. This comprehensive solution comes with all the necessary call center resources, software, technology, and operational expertise. You just need to promote your PTS program to your customers.

A few of the reasons why customers choose our tech support services include:

01

Market-Leading Results

We help your company achieve better customer experiences and higher ROI.

02

Problem Solving

We help you deliver superior tech support experience via immediate live support and 24/7 problem-solving skills.

03

Available Customer Protection

Bundle additional services like device protection, Internet security, online backup, and other third-party services as part of a single PTS subscription.

What Industries Benefit from Tech Support Services from ABC Marketing Services?

Leaders in industries like Energy & Utilities and Financial Services & Banking find technical support services from ABC Marketing Services to be highly effective. Our technical support services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startWater & Electric Providers
  • list-startSolar Energy Firms
  • list-startInvestment Companies
  • list-startInsurance Firms
  • list-startMore

Call Center Company for Marketing Research

Marketing research, encompassing social and opinion studies, involves the organized collection of data regarding individuals or organizations through statistical techniques and applied social science methods. This approach provides valuable insights to inform market decisions. As an integral part of any business strategy, having the right research is fundamental for sustaining your company's competitive edge - and ABC Marketing Services can help.

What Sets ABC Marketing Services Apart from Other Research Group Providers?

ABC Marketing Appointment Setting Orange, CA

If business growth is on the menu this year, you've got to make informed decisions, and marketing research is one of the best ways to achieve that goal. Contact ABC Marketing Services to learn more about our marketing research services.

What Industries Benefit from Marketing Research Services from ABC Marketing Services?

Leaders in industries like Hospitality & Travel and IT & Software Development find marketing research services from ABC Marketing Services to be highly effective. Our marketing research services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHotels
  • list-startTravel Agencies
  • list-startTech Startups
  • list-startIT Consulting Firms
  • list-startMore

Call Center Company for Surveys

Conducting outbound market research and distributing customer surveys are excellent ways to gain insights into your consumers, allowing you to enhance your products or services. Relying on trial and error can be costly. Let our call center agents assist you in making informed decisions and assessing adoption rates before launching anything new.

At ABC Marketing Services, we have the capacity to create both small and large-scale surveys. Our clients frequently report the benefits of using surveys. Some of those benefits include:

Surveys hold significant power. By tapping into the insights our call center gathers from consumers, we can assist you in developing new products and services or fine-tuning your existing offerings. Ready to discover how ABC Marketing Services can support your company? Give us a shout. We'll take the time to understand your needs and provide a tailored proposal just for you.

What Industries Benefit from Surveys from ABC Marketing Services?

Leaders in industries like Insurance and Logistics & Supply Chain find surveys from ABC Marketing Services to be highly effective. Our surveys help improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHealth Insurance Providers
  • list-startAuto Insurance Companies
  • list-startWarehousing Companies
  • list-start3PL Providers

Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services

As a leading call center company in Orange, CA, we know that innovative, custom service is what you need to succeed. That's why, since 1996, ABC Marketing Services has led the way in providing cost-conscious yet effective call center solutions for businesses like yours. From telemarketing and help desk services to lead generation and premium tech support, we can help. We've got the tools and resources to keep your company competitive and your customers happy. Contact us today to learn more about our unique call center services

Latest News in Orange, CA

More than 40 OC campuses named among California’s Distinguished Schools

Forty-four elementary schools in Orange County have that Distinguished look.The California Distinguished Schools award is considered the state’s top honor for public schools, recognizing campuses that demonstrate exceptional academic performance and efforts to close longstanding achievement gaps.On Tuesday, State Superintendent Tony Thurmond announced that 336 elementary schools across California had earned the distinction for 2025. Of that total, about 13 percent are located here in Orange County, including 10 schools fr...

Forty-four elementary schools in Orange County have that Distinguished look.

The California Distinguished Schools award is considered the state’s top honor for public schools, recognizing campuses that demonstrate exceptional academic performance and efforts to close longstanding achievement gaps.

On Tuesday, State Superintendent Tony Thurmond announced that 336 elementary schools across California had earned the distinction for 2025. Of that total, about 13 percent are located here in Orange County, including 10 schools from the Garden Grove Unified School District.

“To have 44 schools in Orange County recognized at the state level is a remarkable achievement,” Orange County Superintendent of Schools Dr. Stefan Bean said. “It speaks to the strong partnerships between educators, staff, students and families in creating supportive campuses and high-performing school communities.”

Meeting high standards

Schools can earn the designation in one of two ways based on results from the California School Dashboard.

A category for exceptional student performance highlights overall academic success, while another category honors schools that have made significant progress in closing achievement gaps.

Either way, schools needed to test at least 95 percent of their students over the past two school years and meet high standards in areas such as English language arts, math, attendance and suspension rates.

“This year’s California Distinguished Schools celebration provides us with an opportunity to recognize the hard work of our elementary educators and school staff who help our students discover passions and experiences that will propel them,” Thurmond said in a statement.

Orange County’s winners

Here are this year’s honorees from across Orange County:

Title spans two years

Established in 1985, the California Distinguished Schools program alternates each year between elementary and secondary campuses, with awardees holding the title for two years.

All of the schools will be formally celebrated during a statewide ceremony on May 30 at the Disneyland Hotel in Anaheim.

To see the full list of 2025 honorees, visit the California Department of Education’s website.

Easter Brunch And Events Around Orange County

Easter Sunday is right around the corner. Do you know where you're toasting the holiday?Miranda Ceja, Patch StaffORANGE COUNTY, CA — Whether you're celebrating Easter Sunday with family, meeting friends for breakfast, or just in it for the mimosas, Orange County has several brunch options to consider.While some restaurants will be closed for the holiday on April 20, plenty in Orange County will be open.No ma...

Easter Sunday is right around the corner. Do you know where you're toasting the holiday?

Miranda Ceja, Patch Staff

ORANGE COUNTY, CA — Whether you're celebrating Easter Sunday with family, meeting friends for breakfast, or just in it for the mimosas, Orange County has several brunch options to consider.

While some restaurants will be closed for the holiday on April 20, plenty in Orange County will be open.

No matter where you land this Easter Sunday, be sure to book in advance — these eateries tend to fill up faster than a basket of chocolate eggs.

Here are the eateries serving brunch on April 20 this year:

Driftwood Kitchen — Laguna Beach.

Find out what's happening in Orange Countyfor free with the latest updates from Patch.

This Easter season, the acclaimed Laguna Beach eatery is hosting an Easter Buffet Brunch. Chef Rainer Schwarz will celebrate the holiday with a made-to-order Omelet station, seafood station, hot station and carving station with Double R Ranch prime rib of beef and maple-glazed turkey breast.

The Easter Brunch special will be held on Sunday, April 20 from 10 a.m. to 4:30 p.m. Pricing for adults is $95, and pricing for children under 12 is $25 with children under 6-years-old eating for free.

Reservations can be made online at OpenTable.

The Winery Restaurant & Wine Bar — Tustin and Newport Beach.

The Winery Restaurant & Wine Bar is hosting a very special brunch to honor the holiday on Sunday, April 20 from 10:30 a.m. to 2:30 p.m. The brunch will feature a special spring-inspired, prix-fixe menu courtesy of Executive Chef Yvon Goetz.

Guests can enhance their brunch experience with a "Seafood Tower" or partake in endless mimosas, according to the eatery.

Prices and menu items vary by location. To learn more or to make reservations, please call Tustin at (714) 258-7600 or Newport Beach at (949) 999-6622.

Residents can view menus for each location online at the restaurant's website.

Fable & Spirit — Newport Beach.

This Easter Sunday, Fable & Spirit will be offering an elevated take on classic brunch favorites. Menu highlights include Wood-Fired Shakshuka — featuring baked eggs, poblano, Moroccan spiced tomato, crème fraiche and queso fresco — and House-Smoked Salmon on a sweet anise toast, featuring everything bagel spice, citrus-infused red onion, dill crème fraiche, hardboiled egg and crispy capers.

For the little ones, Fable & Spirit recommends its Crispy Edge Sourdough Pancakes.

The Easter Brunch takes place Sunday, April 20 from 10:30 a.m. to 2 p.m. Dinner will be offered from 4:30 p.m. to 8 p.m.

For more information or to make reservations, residents may call 949-409-9913 or visit the restaurant's website.

Georgia's Restaurant — Irvine.

This soul food restaurant is offering Easter Sunday Brunch from 9 a.m. to 2 p.m. Adults may partake in specially-priced brunch cocktails, including Peach Sangria for $5, Mimosas for $5, Hard Lemonade for $5 and Bloody Mary for $7.

For more information, residents can visit the restaurant's website.

The Waterfront Beach Resort — Huntington Beach.

The Waterfront Beach resort will offer a brunch buffet in the hotel's Breakwater Ballroom. Guests will enjoy an ocean-to-table selection of Oysters, Snow Crab Claws and Jumbo Shrimp, as well as coastal Easter favorites, including NY Medallions and Chicken Piccata.

The brunch event includes live music, photo opportunities with the Easter Bunny, and fun for kids.

For information on reservations and pricing, visit the hotel's website.

Piccolino Ristorante — Mission Viejo.

Residents can enjoy a brunch service from 11 a.m. to 2 p.m. on April 20. A regular menu service will follow starting at 3 p.m.

For information on menu and pricing, visit the restaurant's website.

Laguna Cliffs Marriott Resort & Spa — Dana Point.

Guests will enjoy a delicious Easter brunch overlooking the Pacific, including specially-curated seasonal specialties, a decadent dessert display and interactive stations with local flavors and ingredients.

Family-friendly activities will be available for children of all ages.

For information on pricing and booking a reservation, visit the hotel's website.

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5.2 magnitude earthquake near San Diego rattles parts of LA and Orange counties

JULIAN, Calif. (KABC) -- Parts of Los Angeles and Orange counties were jolted Monday morning by a strong earthquake near San Diego.The earthquake had a preliminary magnitude of 5.2 and was near the mountain town of Julian, east of San Diego, according to the U.S. Geological Survey. Multiple aftershocks in the 2 and 3 magnitude range have been reported.Transportation officials warned motorists to watch out for rocks that t...

JULIAN, Calif. (KABC) -- Parts of Los Angeles and Orange counties were jolted Monday morning by a strong earthquake near San Diego.

The earthquake had a preliminary magnitude of 5.2 and was near the mountain town of Julian, east of San Diego, according to the U.S. Geological Survey. Multiple aftershocks in the 2 and 3 magnitude range have been reported.

Transportation officials warned motorists to watch out for rocks that tumbled down hillsides and onto roads and highways, including State Route 76 northwest of Julian. Crews were assessing roadways for potential damage, the California Department of Transportation in San Diego County said.

At the San Diego Zoo Safari Park, a herd of African elephants was caught on video running over to protect their young by encircling them during the quake. Elephants have the ability to feel sound through their feet, and the behavior is known as an "alert circle." The herd consisting of Ndlula, Umngani, Khosi, and youngsters Zuli and Mkhaya, appeared to relax after several minutes, the park said.

North County Transit District trains were delayed so crews could inspect the tracks for any potential damage, spokesperson Mary Dover said in an email to The Associated Press.

Schoolchildren were escorted outside of buildings as a precaution when the ground started moving, said Capt. Thomas Shoots of the California Department of Forestry and Fire Protection for San Diego County. He got a shake alert and then started feeling things rolling and banging.

"There was a lot of shaking and rattling around," he said. "But thankfully everything seems to be back to normal."

The San Diego County Sheriff's Department said it received no immediate reports of damage or injuries.

Where was the San Diego earthquake felt?

Eyewitness News received calls from viewers who felt the shaking in parts of the San Fernando Valley, Riverside, Palm Springs and more. The quake was centered about 2.5 miles south of Julian, a picturesque town best known for its apple pies and bakeries.

WATCH | Chula Vista woman describes moment San Diego earthquake hit: 'It felt more like an explosion'

"There's nothing about what we see at this point that's surprising," said Seismologist Dr. Lucy Jones. "There shouldn't be any structural damage. If there is, it's in a pretty bad building. There would be things displaced off of shelves."

WATCH | Students at community college in Yucaipa jolted by San Diego earthquake

How are California officials and agencies responding to the earthquake?

Gov. Gavin Newsom has been briefed on the earthquake, his office said in a statement on social media. The state is working with local first responders to assess any damage.

NEW: @CAGovernor Newsom has been briefed on the earthquake in San Diego County.The state is coordinating with local authorities to assess any damage and if emergency response is needed.

— Governor Newsom Press Office (@GovPressOffice) April 14, 2025

In Orange County, Metrolink tracks are closed between Oceanside and San Clemente for precautionary track inspections. It's unclear how long they will be closed.

OC and IEOC Line Alert: Tracks are closed between Oceanside and San Clemente for precautionary track inspections due to the recent earthquake east of Oceanside. Delays are unknown, updates to follow.

— MetrolinkIEOC (@MetrolinkIEOC) April 14, 2025

In the city of Los Angeles, the fire department went into earthquake mode, where personnel surveyed the city by land, air and sea to asses damage. The process took about an hour.

"No significant infra/structure damage or injuries have been noted within the City of Los Angeles," fire officials said in a statement. "LAFD Earthquake Mode is now complete and normal operations shall resume."

Is there a tsunami warning after the San Diego earthquake?

Meanwhile, Jones said there's no concern regarding tsunami warnings.

"As long as the earthquake is on land, you're not going to be seeing a tsunami," said Jones. "You have to have the fault under the water. Changing the shape of the ocean floor is how you create a tsunami. In rare cases, you can do that with just a landslide, but you aren't going to trigger a big landslide enough to cause any sort of tsunami until you're over a magnitude 7."

3.5 foreshock reported before San Diego quake

Jones said a 3.3 magnitude foreshock hit on Sunday afternoon.

"The chance that ... this 5.2 would itself be a foreshock to something bigger is still the same," she said. "It's about 5% chance. So it means, you know, 19 out of 20 times what you're seeing is the biggest one. One out of 20 times, it's followed by something bigger."

WATCH | San Diego earthquake rattles Orange County courthouse

Which fault line is associated with the San Diego earthquake?

Jones said the earthquake was likely associated with the Elsinore fault.

The fault zone is one of the largest in Southern California and, historically, has been one of the quietest, according to the Caltech Southern California Data Center. The main part of the Elsinore fault zone has only seen one earthquake greater than 5.2 magnitude: A 6 magnitude earthquake in 1910 near the Temescal Valley, causing little damage.

The Associated Press contributed to this report.

Report a correction or typo

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Providence St. Joseph's new women's medical campus boosts Orange County as a California healthcare hub

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Commercial development of the year for Orange County

Hospitals are now among the most active developers in Orange County as local stakeholders rise to meet demand for increased medical services from an aging population and residents seeking specialty care.

This news story is available exclusively to CoStar subscribers.

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Orange, CA – Two Injured in Two-Vehicle Crash at N Hewes St & E Bond Ave

Orange, CA (April 20, 2025) – An accident occurred Friday afternoon that left two individuals injured following a two-vehicle collision at a busy intersection in the city of Orange. The incident took place at approximately 12:05 p.m. at the crossroads of N Hewes St and E Bond Ave.First responders, including paramedics, assessed and treated individuals hurt in the crash. The two injured parties received medical attention at the scene for a variety of injuries, though their current condition has not yet been released. Emerg...

Orange, CA (April 20, 2025) – An accident occurred Friday afternoon that left two individuals injured following a two-vehicle collision at a busy intersection in the city of Orange. The incident took place at approximately 12:05 p.m. at the crossroads of N Hewes St and E Bond Ave.

First responders, including paramedics, assessed and treated individuals hurt in the crash. The two injured parties received medical attention at the scene for a variety of injuries, though their current condition has not yet been released. Emergency crews from Orange Fire and Rescue arrived promptly to manage the scene, direct traffic, and ensure the safety of those involved.

The collision led to a temporary disruption of traffic in the area, as law enforcement and emergency workers worked to investigate the crash and clear the roadway. Authorities have not disclosed specific details about the vehicles involved or what may have caused the incident. However, the cause remains under active investigation by the California Highway Patrol.

Our thoughts are with the individuals affected by this crash, and we wish them a full and speedy recovery.

Intersection Collisions and Safety in Orange County

Accidents like the one at N Hewes St and E Bond Ave are unfortunately common in Orange County, where many intersections handle a high volume of daily commuter traffic. The combination of turning vehicles, changing traffic signals, and driver inattention can create dangerous conditions during peak hours.

According to recent data from the California Office of Traffic Safety, Orange County experiences thousands of intersection-related accidents each year, with a significant number resulting in injuries. Common causes include failure to yield, distracted driving, and red-light violations.

For drivers in Orange and nearby communities, maintaining situational awareness and exercising caution at intersections is critical. Additionally, if involved in a crash, individuals should seek immediate medical evaluation—even for minor symptoms—and document the scene thoroughly for legal and insurance purposes.

If you or a loved one has been injured in an accident, contact Local Accident Reports for help navigating your recovery and exploring your options.

Disclaimer:

This website publishes news articles that contain copyrighted material whose use has not been specifically authorized by the copyright owner. The non-commercial use of these news articles for the purposes of local news reporting constitutes "Fair Use" of the copyrighted materials as provided for in Section 107 of the US Copyright Law.

Disclaimer:

This website publishes news articles that contain copyrighted material whose use has not been specifically authorized by the copyright owner. The non-commercial use of these news articles for the purposes of local news reporting constitutes "Fair Use" of the copyrighted materials as provided for in Section 107 of the US Copyright Law.

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