Call Center Company in Modesto, CA
You don't have to be an all-A student from SJVC Modesto near Modesto to know that exceptional customer service and effective communication are more important than ever in today's environment. With a multitude of platforms available for customer engagement, companies and industries of all kinds are feeling compelled to elevate their client support.
In fact, savvy business leaders are exploring ways to cut costs by outsourcing their inbound and outbound voice services, along with the email and chat support that are crucial to daily operations. If your company is ready to enhance customer experience, retain and grow its client base, increase brand visibility, and outpace competitors, consider collaborating with ABC Marketing Services Services to take the next step.

Years of Experience

- Call Center Company in Modesto, CA
- The ABC Marketing Services Difference
- Call Center Company for Appointment Setting
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Help Desk
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Technical Support
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Marketing Research
- What Industries Benefit from Marketing Research Services from ABC Marketing Services?
- Call Center Company for Surveys
- Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services
The ABC Marketing Services Difference
For over 20 years, our call center company in Modesto, CA has been providing innovative solutions to help you engage with your markets across the U.S., Canada, and beyond. We've successfully launched hundreds of campaigns for a number of needs, including:
Help Desk
Customer Care
Technical Support
Surveys
Appointment Setting
Outbound Sales
Lead Generation
We recognize that choosing to partner with a call center for customer care and product support is a significant commitment. We also understand how challenging it can be to transition from another call center provider. That's why, as your trusted partner, we're dedicated to guiding you through this process every step of the way.
When you collaborate with ABC Marketing Services, you gain access to a team of experts who are ready to support your customers as if they were their own. Unlike other call center companies, we offer services that are fully customized to meet the unique needs of your business. Our centers are close to the U.S., in user-friendly destinations in Mexico, Belize, El Salvador, and Brazil, where our pricing is 50% lower than standard rates, and we can handle projects in Spanish, English, Portuguese, and other languages.

What Industries Does ABC Marketing Services Target?
If you own a business, you're probably wondering whether we serve the industry in which you work. We're proud to serve many businesses in a number of different industries, including:
Travel Industry
Medical Industry
Mortgage Industry
Banking Industry
Software Industry
Doctors Offices
Dentist Offices
Retail Stores
More
The bottom line? Our key motivator is your success. Let's talk today about your business objectives. Once we understand your business and your goals, we'll help you achieve the results you want with the help of reliable call center pros. Now that you know more about ABC Marketing Services, let's take a deeper dive into the most popular call center services we provide.
Call Center Company for Appointment Setting
Could you imagine booking an appointment at The Stratford At Beyer Park in Modesto, only for their team to make a mistake and lose the reservation you made? Chances are you'd be mad. The same goes for your company when one of your customers books an appointment, and it's lost or delayed.
We recognize how time-consuming appointment setting can be for your business. That's where ABC Marketing Services comes in. We're one of the top call center companies providing appointment-setting services in the U.S. We specialize in offering customized solutions for businesses aiming to simplify their scheduling and improve customer engagement. Our goal is to help companies like yours stay organized and concentrate on what truly counts—achieving growth and success.

Why Hire a Call Center Company in Modesto, CA for Appointment Setting?
Partnering with a knowledgeable call center for appointment setting can help you save time, cut costs, and minimize stress. Plus, your business can avoid expenses such as equipment, overhead, setup time, and training, all while enhancing your profits and sales.
Some additional benefits of working with ABC Marketing Services for appointment setting include:
24/7 Service
Focus More Time on Your Business
Correct Difficult Staffing Problems
Communicate with Customers Effectively
Grow Your Company
More
What Industries Benefit from ABC Appointment Setting Services?
Leaders in industries like Automotive & Transportation and Agriculture & Agribusiness find appointment setting services from ABC Marketing Services to be highly effective. Our appointment setting services help improve customer service, generate sales, and provide tech support for businesses such as:
Farm Supply Distributors
Equipment Manufacturers
Organic Farms
Car Dealerships
Trucking & Logistics Companies
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Automotive & Transportation and Agriculture & Agribusiness.
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Business Services & Consulting and Construction & Engineering.
Call Center Company for Help Desk
Outsourcing your help desk allows your customer service department to operate 24 hours a day. Our call center company in Modesto, CA can offer tier-1 technical support or serve as backup for your in-house help desk team. Simplify your support process and focus on growing your business, instead of dealing with help desk nightmares.

What Makes ABC Marketing Services the Best Choice for Outsourced Help Desk Services?
If you're worried about the high costs and hassles of Help Desk, look no further than our call center company for help. Help desk services from ABC Marketing Services include:
Some of the most competitive rates and flexible pricing options available, catering to a wide variety of needs, from fully dedicated agents to shared options priced by subscriber, call, or device.
A strong, purpose-driven service attitude. Like we stay ready for action with extensive help desk experience, available from 12/5 to 24/7 through phone, text, email, and live chat.
Secure and redundant call center infrastructure.
Bilingual Spanish/English and Portuguese/English agents, all fully trained with extremely low attrition.
Whether you're looking to integrate chat or email into your Help Desk services or hand over your operations for a fully managed system, ABC Marketing Services can help.
What Industries Benefit from Help Desk Services from ABC Marketing Services?
Leaders in industries like E-Commerce & Retail and Education & E-Learning find outsourced help desk services from ABC Marketing Services to be highly effective. Our help desk services improve customer service, generate sales, and provide support for businesses and organizations like:
Online Learning Platforms
Private Schools
Online Stores
Fashion Brands
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Education & E-Learning E-Commerce and Retail.
Call Center Company for Technical Support
ABC Marketing Services is a call center company known for its tech support - so much so that we offer two different tiers to accommodate our customers.

Standard Tech Support
For Basic Tier 1 Tech Support, our agent collects your customer's information and analyzes it to identify and resolve issues using established procedures. Typically, a Tier 1 agent works under the close supervision of a senior technician from your staff. Sometimes, your tech support needs can be integrated with the PTS offerings listed below, generating revenue for your company.

Premium Tech Support (PTS)
Our all-in-one, customizable Premium Technical Support (PTS) solution offers exceptional tech support for all the connected devices and services used by your customers. There's no requirement for you to create your own offering. This comprehensive solution comes with all the necessary call center resources, software, technology, and operational expertise. You just need to promote your PTS program to your customers.
A few of the reasons why customers choose our tech support services include:
Market-Leading Results
We help your company achieve better customer experiences and higher ROI.
Problem Solving
We help you deliver superior tech support experience via immediate live support and 24/7 problem-solving skills.
Available Customer Protection
Bundle additional services like device protection, Internet security, online backup, and other third-party services as part of a single PTS subscription.
What Industries Benefit from Tech Support Services from ABC Marketing Services?
Leaders in industries like Energy & Utilities and Financial Services & Banking find technical support services from ABC Marketing Services to be highly effective. Our technical support services improve customer service, generate sales, and provide support for businesses and organizations like:
Water & Electric Providers
Solar Energy Firms
Investment Companies
Insurance Firms
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Government & Public Sector and Healthcare & Medical.
Call Center Company for Marketing Research
Marketing research, encompassing social and opinion studies, involves the organized collection of data regarding individuals or organizations through statistical techniques and applied social science methods. This approach provides valuable insights to inform market decisions. As an integral part of any business strategy, having the right research is fundamental for sustaining your company's competitive edge - and ABC Marketing Services can help.
What Sets ABC Marketing Services Apart from Other Research Group Providers?

If business growth is on the menu this year, you've got to make informed decisions, and marketing research is one of the best ways to achieve that goal. Contact ABC Marketing Services to learn more about our marketing research services.
What Industries Benefit from Marketing Research Services from ABC Marketing Services?
Leaders in industries like Hospitality & Travel and IT & Software Development find marketing research services from ABC Marketing Services to be highly effective. Our marketing research services improve customer service, generate sales, and provide support for businesses and organizations like:
Hotels
Travel Agencies
Tech Startups
IT Consulting Firms
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Hospitality & Travel and IT & Software Development.
Call Center Company for Surveys
Conducting outbound market research and distributing customer surveys are excellent ways to gain insights into your consumers, allowing you to enhance your products or services. Relying on trial and error can be costly. Let our call center agents assist you in making informed decisions and assessing adoption rates before launching anything new.
At ABC Marketing Services, we have the capacity to create both small and large-scale surveys. Our clients frequently report the benefits of using surveys. Some of those benefits include:
Surveys hold significant power. By tapping into the insights our call center gathers from consumers, we can assist you in developing new products and services or fine-tuning your existing offerings. Ready to discover how ABC Marketing Services can support your company? Give us a shout. We'll take the time to understand your needs and provide a tailored proposal just for you.
What Industries Benefit from Surveys from ABC Marketing Services?
Leaders in industries like Insurance and Logistics & Supply Chain find surveys from ABC Marketing Services to be highly effective. Our surveys help improve customer service, generate sales, and provide support for businesses and organizations like:
Health Insurance Providers
Auto Insurance Companies
Warehousing Companies
3PL Providers
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Hospitality & Travel and IT & Software Development.
Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services
As a leading call center company in Modesto, CA, we know that innovative, custom service is what you need to succeed. That's why, since 1996, ABC Marketing Services has led the way in providing cost-conscious yet effective call center solutions for businesses like yours. From telemarketing and help desk services to lead generation and premium tech support, we can help. We've got the tools and resources to keep your company competitive and your customers happy. Contact us today to learn more about our unique call center services
Latest News in Modesto, CA
Two-minute twister tears a nearly mile-long path just outside of Modesto
Maria Luisa Figueroahttps://www.modbee.com/news/weather-news/article303353796.html
A brief tornado touched down north of Modesto on Tuesday afternoon, the National Weather Service in Sacramento has confirmed.A news release says the EF-0 twister struck 2 miles northeast of Salida at about 2:13 p.m. and was on the ground for 0.9 miles for two minutes. Its estimated maximum wind speed was 76 mph and its width was about 70 yards.The weather service says the tornado moved through several orchards and three properties. Doz...
A brief tornado touched down north of Modesto on Tuesday afternoon, the National Weather Service in Sacramento has confirmed.
A news release says the EF-0 twister struck 2 miles northeast of Salida at about 2:13 p.m. and was on the ground for 0.9 miles for two minutes. Its estimated maximum wind speed was 76 mph and its width was about 70 yards.
The weather service says the tornado moved through several orchards and three properties. Dozens of almond trees were uprooted.
“I was watching when suddenly there was a blast and my window exploded. Wind rushed in and I went to look outside. I saw my boat being whipped around and it crashed into my RV, and I looked up and the sky was filled with stuff flying all around. It was so loud.”
That’s the recollection of 81-year-old Walter Roger Cole, who was at his residence on the 2200 block of Kiernan Avenue when a funnel cloud touched down and caused damage to his and other adjacent properties. Though it happened on April Fool’s Day, the event was no laughing matter. “It was only a few minutes, but it was scary,” said Cole.
Walking around his property just north of Modesto, Cole assessed the damage, which included uprooted trees, broken tree limbs, torn-off pieces of metal, a damaged antenna and debris everywhere. In his side yard was half of the roof from the adjacent unoccupied property and torn-up roof pieces all over his lawn. Parts of the roof also landed on the grounds of the Unitarian Universalist Fellowship, which also suffered minor damage.
“Our shed is gone,” said church member Gary Wheeler. “It’s in pieces all over the place.” Wheeler and his wife, Victoria Caldwell, were on the grounds with other church volunteers cleaning up and assessing the damage. A part of the metal roof was peeled up but remained on the building, while pieces of trees and other items were scattered around.
Caldwell said she was in the area before the event and recalls seeing the weather get more aggressive as the sky darkened.
Modesto resident Ashley Munsinger captured the funnel cloud on her phone as she was picking up her children from school near Oakdale Road and Sylvan Avenue around 2:20 p.m. She posted the videos to her Facebook page and other Modesto incident pages.
Wild weather lasted most of the day in the region, with heavy rainfall and hail in some areas. California has averaged nine tornadoes a year, the weather service release said. They are rare in this region but tornado warnings have been issued in recent years and a few made landfall. Most recently in Oakdale, a tornado carried a horse stable from one pasture to another in January 2023.
This story was originally published April 2, 2025 at 3:02 PM.
The Modesto Bee
Reporter Maria Luisa Figueroa is a Modesto native. She attended San Francisco State University.
Ready for more rain, Modesto? Here’s when to expect ‘showery’ weather
Camila Pedrosahttps://www.modbee.com/news/weather-news/article301198294.html
Don’t put your rain coats in storage just yet, Modesto!The Modesto area is expected to see some showers and cooler temperatures as March kicks off, the National Weather Service said. The wet weather could continue into the following week.Scott Rowe, meteorologist with the National Weather Service’s Sacramento office, said Sunday may be “showery.”This weather system is coming from moisture in the north, so it is not expected to be as robust as storms fueled by atmospheric river systems in early Feb...
Don’t put your rain coats in storage just yet, Modesto!
The Modesto area is expected to see some showers and cooler temperatures as March kicks off, the National Weather Service said. The wet weather could continue into the following week.
Scott Rowe, meteorologist with the National Weather Service’s Sacramento office, said Sunday may be “showery.”
This weather system is coming from moisture in the north, so it is not expected to be as robust as storms fueled by atmospheric river systems in early February, Rowe said.
There is a chance of thunderstorms on Sunday across the Valley south of Sacramento, but Rowe said it was unclear as of Friday where thunder is most likely to appear.
“Thunderstorms require afternoon sunshine to get them bubbling and going, so we may not know (where thunderstorms could form) until the day of,” he said.
Here’s what you should know:
Active weather will return to the area beginning late Saturday night and continue into next week. Our first wave will bring rain showers, isolated thunderstorms (best chance on Sunday), and mountain snow. Here's the latest forecast rain and snow totals. #CAwx pic.twitter.com/zj6vQmf3rV
— NWS Sacramento (@NWSSacramento) February 28, 2025
Modesto was expected to be sunny on Friday, with a high temperature near 76 degrees and an low temperature around 48 degrees at night.
The Modesto area could see patchy fog before 8 a.m. on Saturday.
Otherwise, the day will be sunny, with a high near 72.
Rain could start rolling into the Modesto area on Saturday night, when the low will be around 49.
There’s a 30% chance of showers after 10 p.m. The weather service predicted “new precipitation amounts of less than a 10th of an inch.”
Sunday will see more showers, mainly after 10 a.m, when the chance of precipitation is 80%.
There’s a 50% chance of showers on Sunday night.
The high will be near 59, and the overnight low will be around 45.
On Monday, Modesto has a 20% chance of showers.
The day will be mostly sunny, with a high near 60 and a low around 43.
Tuesday is expected to be partly sunny, with a high near 61 and a low around 47.
There’s a “chance of showers” on Tuesday, Wednesday and Thursday, the weather service said.
Wednesday will have a high near 61 and an overnight low around 45, while the high on Thursday is expected to be near 63.
Modesto can expect the cool weather to last a bit longer, experts said.
According to the National Oceanic and Atmospheric Administration’s Climate Prediction Center, most of California can expect below-normal temperatures and above-normal precipitation from March 8 through March 14.
What do you want to know about life in Modesto? Ask our service journalism team your top-of-mind questions in the module below or email [email protected].
The Sacramento Bee
Camila Pedrosa is a service journalism reporter at The Sacramento Bee. She previously worked as a summer reporting intern for The Bee and reported in Phoenix and Washington, D.C. She graduated from Arizona State University with a master’s degree in mass communication.
Tornado near Modesto damages properties, uproots dozens of trees
Brandon Downshttps://www.cbsnews.com/sacramento/news/stanislaus-county-possible-tornado-investigation/
MODESTO – The National Weather Service said a tornado touched down in Stanislaus County Tuesday, knocking down dozens of trees and damaging three properties.The NWS said the EF-0 tornado touched at 2:13 p.m. and traveled nearly a mile in two minutes with a width of 70 yards. A preliminary report estimated the peak winds were 76 mph.No injuries were reported, however, the tornado caused almond trees in orchards to uproot.It also damaged three properties. Officials recorded a covered patio and roof material ripped of...
MODESTO – The National Weather Service said a tornado touched down in Stanislaus County Tuesday, knocking down dozens of trees and damaging three properties.
The NWS said the EF-0 tornado touched at 2:13 p.m. and traveled nearly a mile in two minutes with a width of 70 yards. A preliminary report estimated the peak winds were 76 mph.
No injuries were reported, however, the tornado caused almond trees in orchards to uproot.
It also damaged three properties. Officials recorded a covered patio and roof material ripped off, a broken window and said a large trailer was lifted and moved about 20 feet.
The Modesto Fire Department said it responded to a home along Kiernan Avenue, which is located just north of Modesto, for a report that a home was damaged from a possible tornado just after 3 p.m.
Crews said they found extensive damage to the home and that equipment had been displaced.
The NWS in Sacramento, along with the Stanislaus County Office of Emergency Services, responded to the area Wednesday to conduct a survey.
CBS Sacramento's weather team picked up strong thunderstorms in the area around 2:30 p.m. This storm produced small hail and lightning
The radar also showed signs of rotation but the storm was not placed under a tornado warning.
A funnel cloud was captured north of Modesto around 2:30 p.m.
Up north in the Yuba and Nevada counties area, a Tornado Warning was issued around 3 p.m.
California averages about nine tornados a year, most commonly in the Central Valley. They are usually weak tornados, rated EF-U to EF-1.
Brandon Downs is a digital content producer at CBS Sacramento.
Modesto city leaders considering 2 locations for potential professional soccer stadium
Nina Burnshttps://www.cbsnews.com/sacramento/news/modesto-considers-locations-for-potential-professional-soccer-stadium/
MODESTO – The City of Modesto continues its effort to bring professional soccer and a stadium to the city.This comes after the city entered a letter of intent with the United Soccer League back in September.The city says this stadium will cost between $125 and $150 million and they need to nail down a plan within the next six months."It was so...
MODESTO – The City of Modesto continues its effort to bring professional soccer and a stadium to the city.
This comes after the city entered a letter of intent with the United Soccer League back in September.
The city says this stadium will cost between $125 and $150 million and they need to nail down a plan within the next six months.
"It was so good to hear from so many members of the public about their concerns, but also their enthusiasm for bringing soccer to Modesto," Mayor Sue Zwahlen said.
Modesto City Council narrowed down the location for a new soccer stadium to two locations: downtown north Modesto and west Modesto.
Downtown north Modesto would take the place of Centre Plaza, right next to the Double Tree Hotel.
The city says its central location could bring even more foot traffic to the area.
But it could displace existing businesses, increase traffic congestion and would force them to tear down Centre Plaza.
While west Modesto is mostly undeveloped land, the site could bring housing initiatives around the stadium and new services to an area of the city that's mostly underserved.
A resident pointed out the vacant golf course could go to additional housing where rental homes currently surround the area.
"Looking at the big picture for me means that this is a huge thing that could come to our city," Alexis Chavez said.
Chavez, a Modesto resident and soccer player, said the benefits of bringing a soccer league and stadium outweigh any negatives.
"Having a professional soccer team to Modesto would bring a lot of economic development give a sense of pride to our city and also bring a lot of tourism right here in Modesto," Chavez said.
Modesto's letter of intent with the United Soccer League expires this September.
The city hopes to formalize the plan by that date and will host another meeting to finalize a location sometime this summer.
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Service Areas
- Call Center Company in Modesto, CA
- The ABC Marketing Services Difference
- Call Center Company for Cold Calling
- Call Center Company for Appointment Setting
- Call Center Company for Outbound Calls
- Call Center Company for Collections
- Call Center Company for Help Desk
- Call Center Company for Technical Support
- Call Center Company for Customer Support
- Call Center Company for Marketing Research
- Call Center Company for Surveys
