Keep Your Company Competitive and Customers Happy with Call Center Services from ABC Marketing Services

Call Center Company in Los Angeles, CA

You don't have to be an all-A student from California State University, Los Angeles near Los Angeles to know that exceptional customer service and effective communication are more important than ever in today's environment. With a multitude of platforms available for customer engagement, companies and industries of all kinds are feeling compelled to elevate their client support.

In fact, savvy business leaders are exploring ways to cut costs by outsourcing their inbound and outbound voice services, along with the email and chat support that are crucial to daily operations. If your company is ready to enhance customer experience, retain and grow its client base, increase brand visibility, and outpace competitors, consider collaborating with ABC Marketing Services Services to take the next step.

Call Center Company Los Angeles, CA

The ABC Marketing Services Difference

For over 20 years, our call center company in Los Angeles, CA has been providing innovative solutions to help you engage with your markets across the U.S., Canada, and beyond. We've successfully launched hundreds of campaigns for a number of needs, including:

  • HelpHelp Desk
  • CareCustomer Care
  • TechnicalTechnical Support
  • SurveysSurveys
  • SettingAppointment Setting
  • OutboundOutbound Sales
  • LeadLead Generation

We recognize that choosing to partner with a call center for customer care and product support is a significant commitment. We also understand how challenging it can be to transition from another call center provider. That's why, as your trusted partner, we're dedicated to guiding you through this process every step of the way.

When you collaborate with ABC Marketing Services, you gain access to a team of experts who are ready to support your customers as if they were their own. Unlike other call center companies, we offer services that are fully customized to meet the unique needs of your business. Our centers are close to the U.S., in user-friendly destinations in Mexico, Belize, El Salvador, and Brazil, where our pricing is 50% lower than standard rates, and we can handle projects in Spanish, English, Portuguese, and other languages.

The ABC Marketing Los Angeles, CA

What Industries Does ABC Marketing Services Target?

If you own a business, you're probably wondering whether we serve the industry in which you work. We're proud to serve many businesses in a number of different industries, including:

  • TravelTravel Industry
  • MedicalMedical Industry
  • MortgageMortgage Industry
  • BankingBanking Industry
  • SoftwareSoftware Industry
  • DoctorsDoctors Offices
  • DentistDentist Offices
  • RetailRetail Stores
  • MoreMore

The bottom line? Our key motivator is your success. Let's talk today about your business objectives. Once we understand your business and your goals, we'll help you achieve the results you want with the help of reliable call center pros. Now that you know more about ABC Marketing Services, let's take a deeper dive into the most popular call center services we provide.

Call Center Company for Appointment Setting

Could you imagine booking an appointment at Belmont Village Senior Living Westwood in Los Angeles, only for their team to make a mistake and lose the reservation you made? Chances are you'd be mad. The same goes for your company when one of your customers books an appointment, and it's lost or delayed.

We recognize how time-consuming appointment setting can be for your business. That's where ABC Marketing Services comes in. We're one of the top call center companies providing appointment-setting services in the U.S. We specialize in offering customized solutions for businesses aiming to simplify their scheduling and improve customer engagement. Our goal is to help companies like yours stay organized and concentrate on what truly counts—achieving growth and success.

ABC Marketing Customer Care Los Angeles, CA

Why Hire a Call Center Company in Los Angeles, CA for Appointment Setting?

Partnering with a knowledgeable call center for appointment setting can help you save time, cut costs, and minimize stress. Plus, your business can avoid expenses such as equipment, overhead, setup time, and training, all while enhancing your profits and sales.

Some additional benefits of working with ABC Marketing Services for appointment setting include:

  • Care24/7 Service
  • FocusFocus More Time on Your Business
  • CorrectCorrect Difficult Staffing Problems
  • CommunicateCommunicate with Customers Effectively
  • GrowGrow Your Company
  • MoreMore

What Industries Benefit from ABC Appointment Setting Services?

Leaders in industries like Automotive & Transportation and Agriculture & Agribusiness find appointment setting services from ABC Marketing Services to be highly effective. Our appointment setting services help improve customer service, generate sales, and provide tech support for businesses such as:

  • list-startFarm Supply Distributors
  • list-startEquipment Manufacturers
  • list-startOrganic Farms
  • list-startCar Dealerships
  • list-startTrucking & Logistics Companies
  • list-startMore

Call Center Company for Help Desk

Outsourcing your help desk allows your customer service department to operate 24 hours a day. Our call center company in Los Angeles, CA can offer tier-1 technical support or serve as backup for your in-house help desk team. Simplify your support process and focus on growing your business, instead of dealing with help desk nightmares.

ABC Marketing Help Desk Los Angeles, CA

What Makes ABC Marketing Services the Best Choice for Outsourced Help Desk Services?

If you're worried about the high costs and hassles of Help Desk, look no further than our call center company for help. Help desk services from ABC Marketing Services include:

01

Some of the most competitive rates and flexible pricing options available, catering to a wide variety of needs, from fully dedicated agents to shared options priced by subscriber, call, or device.

02

A strong, purpose-driven service attitude. Like we stay ready for action with extensive help desk experience, available from 12/5 to 24/7 through phone, text, email, and live chat.

03

Secure and redundant call center infrastructure.

04

Bilingual Spanish/English and Portuguese/English agents, all fully trained with extremely low attrition.

Whether you're looking to integrate chat or email into your Help Desk services or hand over your operations for a fully managed system, ABC Marketing Services can help.

What Industries Benefit from Help Desk Services from ABC Marketing Services?

Leaders in industries like E-Commerce & Retail and Education & E-Learning find outsourced help desk services from ABC Marketing Services to be highly effective. Our help desk services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startOnline Learning Platforms
  • list-startPrivate Schools
  • list-startOnline Stores
  • list-startFashion Brands
  • list-startMore

Call Center Company for Technical Support

ABC Marketing Services is a call center company known for its tech support - so much so that we offer two different tiers to accommodate our customers.

ABC Marketing Technical Support Los Angeles, CA

Standard Tech Support

For Basic Tier 1 Tech Support, our agent collects your customer's information and analyzes it to identify and resolve issues using established procedures. Typically, a Tier 1 agent works under the close supervision of a senior technician from your staff. Sometimes, your tech support needs can be integrated with the PTS offerings listed below, generating revenue for your company.

ABC Marketing Surveys Los Angeles, CA

Premium Tech Support (PTS)

Our all-in-one, customizable Premium Technical Support (PTS) solution offers exceptional tech support for all the connected devices and services used by your customers. There's no requirement for you to create your own offering. This comprehensive solution comes with all the necessary call center resources, software, technology, and operational expertise. You just need to promote your PTS program to your customers.

A few of the reasons why customers choose our tech support services include:

01

Market-Leading Results

We help your company achieve better customer experiences and higher ROI.

02

Problem Solving

We help you deliver superior tech support experience via immediate live support and 24/7 problem-solving skills.

03

Available Customer Protection

Bundle additional services like device protection, Internet security, online backup, and other third-party services as part of a single PTS subscription.

What Industries Benefit from Tech Support Services from ABC Marketing Services?

Leaders in industries like Energy & Utilities and Financial Services & Banking find technical support services from ABC Marketing Services to be highly effective. Our technical support services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startWater & Electric Providers
  • list-startSolar Energy Firms
  • list-startInvestment Companies
  • list-startInsurance Firms
  • list-startMore

Call Center Company for Marketing Research

Marketing research, encompassing social and opinion studies, involves the organized collection of data regarding individuals or organizations through statistical techniques and applied social science methods. This approach provides valuable insights to inform market decisions. As an integral part of any business strategy, having the right research is fundamental for sustaining your company's competitive edge - and ABC Marketing Services can help.

What Sets ABC Marketing Services Apart from Other Research Group Providers?

ABC Marketing Appointment Setting Los Angeles, CA

If business growth is on the menu this year, you've got to make informed decisions, and marketing research is one of the best ways to achieve that goal. Contact ABC Marketing Services to learn more about our marketing research services.

What Industries Benefit from Marketing Research Services from ABC Marketing Services?

Leaders in industries like Hospitality & Travel and IT & Software Development find marketing research services from ABC Marketing Services to be highly effective. Our marketing research services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHotels
  • list-startTravel Agencies
  • list-startTech Startups
  • list-startIT Consulting Firms
  • list-startMore

Call Center Company for Surveys

Conducting outbound market research and distributing customer surveys are excellent ways to gain insights into your consumers, allowing you to enhance your products or services. Relying on trial and error can be costly. Let our call center agents assist you in making informed decisions and assessing adoption rates before launching anything new.

At ABC Marketing Services, we have the capacity to create both small and large-scale surveys. Our clients frequently report the benefits of using surveys. Some of those benefits include:

Surveys hold significant power. By tapping into the insights our call center gathers from consumers, we can assist you in developing new products and services or fine-tuning your existing offerings. Ready to discover how ABC Marketing Services can support your company? Give us a shout. We'll take the time to understand your needs and provide a tailored proposal just for you.

What Industries Benefit from Surveys from ABC Marketing Services?

Leaders in industries like Insurance and Logistics & Supply Chain find surveys from ABC Marketing Services to be highly effective. Our surveys help improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHealth Insurance Providers
  • list-startAuto Insurance Companies
  • list-startWarehousing Companies
  • list-start3PL Providers

Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services

As a leading call center company in Los Angeles, CA, we know that innovative, custom service is what you need to succeed. That's why, since 1996, ABC Marketing Services has led the way in providing cost-conscious yet effective call center solutions for businesses like yours. From telemarketing and help desk services to lead generation and premium tech support, we can help. We've got the tools and resources to keep your company competitive and your customers happy. Contact us today to learn more about our unique call center services

Latest News in Los Angeles, CA

University of California Los Angeles | Los Angeles, CA

Senior Director of Stewardship, AthleticsUCLA DevelopmentMeaningful donor relations and stewardship are at the heart of UCLA’s dedication to the many constituents that make our excellence possible. Philanthropic support enables our athletes to perform at the elite levels they do in their sports, studies and public service. As the Senior Director of Stewardship for UCLA Athletics, you will build and execute a comprehensive donor stewardship and events program that enhances the donor experi...

Senior Director of Stewardship, Athletics

UCLA Development

Meaningful donor relations and stewardship are at the heart of UCLA’s dedication to the many constituents that make our excellence possible. Philanthropic support enables our athletes to perform at the elite levels they do in their sports, studies and public service. As the Senior Director of Stewardship for UCLA Athletics, you will build and execute a comprehensive donor stewardship and events program that enhances the donor experience and advances the Athletic Department’s strategic priorities. In this vital role, you will serve as a close partner to the Executive Senior Associate Athletic Office/Chief Development Officer and will work in collaboration with the frontline fundraising team, marketing and communications team, university stewardship teams and coaches to broaden and deepen the magnitude and impact of donor engagement. You will create inventive stewardship plans, develop best practices, improve and enhance tracking processes and implement strategies that create powerful moments, thoughtfully curated experiences/events, coach-athlete engagement, non-athletic activity and other tactics that increase donor retention and movement donors up the giving pyramid. As the Senior Director, you will lead, guide and support staff to produce high quality and successful stewardship outcomes that facilitate relationships and maximize propensity to give. You will analyze effectiveness of stewardship initiatives, events and communications programs, expanding their depth and impact of outcomes to enhance donors’ relationships. This is a remarkable opportunity to bring your passion for engagement, strong knowledge of the donor cycle and constituent expertise, leadership abilities and drive for achievement to contribute to acknowledging and increasing support that invests in tomorrow’s champions today. UCLA is a great place to work helping you achieve financial well-being with a pension and other retirement savings plans.

Salary Range: $92,600 - $120,000 Annually

Energy | Leadership | Integrity | Toughness | Excellence - Explore more about requisition 7494 and embark on a rewarding career at UCLA dedicated to investing in tomorrow’s champions today.

Other opportunities within UCLA External Affairs can be found at https://www.developmentcareers.ucla.edu

To Apply, visit:

https://apptrkr.com/6160024

Job Function

Donor Relations & Stewardship

Full-Time

Workplace Type

On-Site

SoCal to see sunshine Tuesday before a cooling trend moves into the area

LOS ANGELES (KABC) -- Sunny skies are expected across some parts of Southern California on Tuesday, followed by a cooling trend throughout the week.Los Angeles and Orange County will be mostly sunny Tuesday with a high of 72 degrees. The low will be 54. Temperatures will begin to cool starting Wednesday.The valleys and the Inland Empire will see less heat than the day before, but the high temperature remains in the high 70s. The low will be 52 degrees.At the beaches, morning clouds will give way to clear skies. The high ...

LOS ANGELES (KABC) -- Sunny skies are expected across some parts of Southern California on Tuesday, followed by a cooling trend throughout the week.

Los Angeles and Orange County will be mostly sunny Tuesday with a high of 72 degrees. The low will be 54. Temperatures will begin to cool starting Wednesday.

The valleys and the Inland Empire will see less heat than the day before, but the high temperature remains in the high 70s. The low will be 52 degrees.

At the beaches, morning clouds will give way to clear skies. The high will be 65 degrees and the low temperature will be 56.

Sunshine is forecasted for the mountains, along with a high temperature of 65 degrees. The low will drop to 32.

In most of the desert areas, the high will reach 82 degrees while the low temperature will be 52. Temperatures will begin to drop Wednesday. The high temperature in Palm Springs will climb to 93 Tuesday.

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Los Angeles Chargers' Round 1 pick in final mock draft would be massive mistake

The NFL Draft will be here Thursday and all the mocking will be put to bed. But one final mock, if it were to come true, would spell major disappointment for the Los Angeles Chargers.The Athletic's Daniel Popper, in his recent and final mock draft, has GM Joe Hortiz and HC Jim Harbaugh selecting Emeka Egbuka, WR, Ohio State with the 22nd pick in Round 1."The Chargers need playmakers in the...

The NFL Draft will be here Thursday and all the mocking will be put to bed. But one final mock, if it were to come true, would spell major disappointment for the Los Angeles Chargers.

The Athletic's Daniel Popper, in his recent and final mock draft, has GM Joe Hortiz and HC Jim Harbaugh selecting Emeka Egbuka, WR, Ohio State with the 22nd pick in Round 1.

"The Chargers need playmakers in the passing game, and Egbuka is a clean prospect who will immediately improve the receiver room," Popper writes, "I think he has enough in his game — namely his route running and his hands — to play outside at the next level."

Egbuka is certainly a talented and very polished wide receiver. At 6'0", 205 pounds, running a 4.48 40-yard dash at OSU's pro day, Egbuka has solid speed. He's also an excellent blocker, something Harbaugh values in a wideout. He's also a winner -- a national champion -- something Harbaugh puts a premium on even if it was at Ohio State.

The problem is that Egbuka is a slot receiver. He's an excellent route runner who can uncover against zone coverage and runs precise routes against man-to-man. As ESPN's Mel Kiper noted in recent draft rankings where he had Egbuka at No. 18 overall, "[Egbuka] is a grinder who can make plays and pick up first downs when they are needed most."

Lance Zierlein from NFL.com compares Egbuka to Jaxon Smith-Njigba. Not a bad comp at all -- if a team needs a slot receiver. The Chargers do not. They're doing very well with Hortiz' excellent pick from last years draft: Ladd McConkey. The Chargers would be much better off getting a top iOL or EDGE rusher with that 22nd pick.

More Los Angeles Chargers News:

Chargers could be potential surprise trade-up candidate with NFC team in top 10

Chargers faceplant in worst way in AI-predicted NFL mock draft

Chargers linked to Steelers in NFL draft through RB Najee Harris

Chargers predicted to replace Joey Bosa with underrated Jim Harbaugh

East Los Angeles, CA – Motorcycle Rider Injured in Crash at Whittier Blvd and Arizona Ave

East Los Angeles, CA (April 21, 2025) – A motorcyclist suffered injuries following a crash involving a white GMC Yukon near the intersection of W Whittier Blvd and S Arizona Ave on Monday morning. The incident occurred around 7:37 AM on April 21, 2025, in a busy section of East LA, prompting an immediate medical response from the Los Angeles County Fire Department.Initial reports indicate that the GMC pickup collided with the motorcycle, knocking the rider to the ground. The rider remained down in the roadway following th...

East Los Angeles, CA (April 21, 2025) – A motorcyclist suffered injuries following a crash involving a white GMC Yukon near the intersection of W Whittier Blvd and S Arizona Ave on Monday morning. The incident occurred around 7:37 AM on April 21, 2025, in a busy section of East LA, prompting an immediate medical response from the Los Angeles County Fire Department.

Initial reports indicate that the GMC pickup collided with the motorcycle, knocking the rider to the ground. The rider remained down in the roadway following the impact, prompting a swift dispatch of paramedics and rescue personnel. Emergency medical teams were en route within minutes and arrived to provide critical care on site.

Traffic in the area was quickly affected as both vehicles blocked lanes at the intersection. Witnesses noted significant delays and congestion as fire crews worked to stabilize the motorcyclist and assess the scene. While full details about the rider’s condition have not been released, authorities have confirmed that the individual was being treated for a variety of injuries sustained in the crash.

Officials have not yet determined the cause of the collision, and the intersection remained active as investigators collected evidence and interviewed those involved.

Our sincere thoughts are with the injured rider as they receive treatment, and we hope for a swift and complete recovery.

Motorcycle Crashes in California

Motorcycle collisions in urban areas like East Los Angeles often lead to severe injuries due to the exposed nature of riders and the density of traffic in local neighborhoods. Accidents involving larger vehicles—such as SUVs or pickups—can be especially devastating. Monday morning’s crash at the intersection of Whittier Blvd and Arizona Ave underscores how quickly such incidents can escalate, particularly during peak commute times.

The configuration of older, high-traffic corridors in East LA, combined with fast-paced local driving habits, creates daily risks for motorcyclists. Intersections are statistically among the most common sites for vehicle-versus-motorcycle accidents, often due to misjudged distances or failure to yield.

Crashes like this one reinforce the importance of improved visibility, driver awareness, and enhanced infrastructure to protect vulnerable road users. Community members and safety advocates continue to push for changes such as better traffic signal timing, clearer signage, and designated motorcycle lanes in high-risk areas.

For victims of motorcycle accidents, timely medical intervention and clear legal guidance are vital. Injuries from these types of crashes can result in long-term recovery, high medical costs, and lost income—factors that require strong support systems and knowledgeable resources.

Local Accident Reports is here to assist those injured in motorcycle accidents across California. Whether you're navigating the legal aftermath or seeking care referrals, we provide tools, updates, and connections to help you move forward. Reach out today to learn how we can support your recovery.

Trump’s tariffs threaten Southern California’s $300-billion trade industry, report says

President Trump’s tariffs, along with growing land-use and environmental regulations, could devastate Southern California’s nearly $300-billion trade and logistics industry in the coming years, according to a Los Angeles County Economic Development Corp. report released Tuesday.The report, commissioned last year by the public policy group Southern California Leadership Council, comes as ...

President Trump’s tariffs, along with growing land-use and environmental regulations, could devastate Southern California’s nearly $300-billion trade and logistics industry in the coming years, according to a Los Angeles County Economic Development Corp. report released Tuesday.

The report, commissioned last year by the public policy group Southern California Leadership Council, comes as economists and business owners alike raise alarm about the toll an escalating trade war could take on the U.S. economy.

Particularly in Southern California, home to the nation’s two largest ports, goods exchange with China — subject to the steepest of Trump’s tariff hikes — is a boon to local industry. Jeopardizing that long-term trade relationship could have severe consequences, former California governor and SCLC co-Chair Gray Davis said Tuesday in a news conference.

“This is like having a winning sports team and deciding to trade all your players,” Davis said.

California

April 13, 2025

Southern California’s trade and logistics industry in 2022 contributed nearly $300 billion in direct economic output and generated an estimated $93.3 billion in tax revenue, according to the development corporation’s report.

The sector also supported nearly 2 million jobs, directly employing more than 900,000 workers with an average salary of more than $90,000, which was 26% higher than the average annual wage reported across Southern California.

As for trade volume, the San Pedro Bay ports in 2022 handled 19 million 20-foot container equivalent units (nearly 35% of all U.S. waterborne containerized trade) with total cargo value surpassing $469 billion — making it the busiest container complex in the country and the ninth-largest worldwide, the report said.

An escalating trade war with China joins a growing list of threats to Southern California’s competitive edge in the trade industry.

“China represents Southern California’s largest trading partner, with about $130 billion of Chinese imports flowing through the Ports of Los Angeles and Long Beach in 2024,” the report said. “A 145 percent tariff on Chinese goods — coupled with a retaliatory 125 percent Chinese tariff on U.S. goods — can be expected to dramatically curtail the region’s trade with China.”

The report added that the Port of Los Angeles already expects cargo volumes to drop by at least 10% as early as May. Loads aren’t expected to recover again for the rest of the year.

“This translates into less work across the region’s supply chains, affecting port operators, haulers, wholesalers and other workers,” the report said. “It also leaves thousands of Southern California importers facing inputs that potentially are two-and-a-half times more expensive, and these cost increases would get passed down to consumers across the region.”

Economic uncertainty surrounding the tariffs could threaten foreign investment in the region, the report said, leaving foreign-owned enterprises — which currently employ nearly 67,000 workers and generate $5.8 billion in wages in the Southern California region — to take their business elsewhere.

Davis said that while he supports some of the underlying goals of the tariffs, including bringing manufacturing to the U.S., he doesn’t believe Trump’s strategy of “hammering people over the head” will be effective with business leaders.

Instead, Davis said, officials should implement financial incentives such as those established by the 2022 CHIPS Act, which provided funding for chip manufacturing facilities and offered tax credits for investments in chip production. The LAEDC report recommended similar incentive programs for pushing the industry toward clean energy solutions.

While the LAEDC did not provide any projections Tuesday for financial losses as a result of the tariffs, Chief Executive Stephen Cheung said the 2018 U.S.-China trade war might provide clues.

At that time, China imposed retaliatory tariffs on goods including wine. Immediately afterwards, the amount of U.S. wine exported to China dropped 25%, Cheung said.

“If you use the same logic model, you can see how it’s going to hit us pretty significantly,” he said.

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Disclaimer:

This website publishes news articles that contain copyrighted material whose use has not been specifically authorized by the copyright owner. The non-commercial use of these news articles for the purposes of local news reporting constitutes "Fair Use" of the copyrighted materials as provided for in Section 107 of the US Copyright Law.

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ABC Marketing Outbound Sales Los Angeles, CA