Keep Your Company Competitive and Customers Happy with Call Center Services from ABC Marketing Services

Call Center Company in Huntington Beach, CA

You don't have to be an all-A student from Huntington Beach Adult School near Huntington Beach to know that exceptional customer service and effective communication are more important than ever in today's environment. With a multitude of platforms available for customer engagement, companies and industries of all kinds are feeling compelled to elevate their client support.

In fact, savvy business leaders are exploring ways to cut costs by outsourcing their inbound and outbound voice services, along with the email and chat support that are crucial to daily operations. If your company is ready to enhance customer experience, retain and grow its client base, increase brand visibility, and outpace competitors, consider collaborating with ABC Marketing Services Services to take the next step.

Call Center Company Huntington Beach, CA

The ABC Marketing Services Difference

For over 20 years, our call center company in Huntington Beach, CA has been providing innovative solutions to help you engage with your markets across the U.S., Canada, and beyond. We've successfully launched hundreds of campaigns for a number of needs, including:

  • HelpHelp Desk
  • CareCustomer Care
  • TechnicalTechnical Support
  • SurveysSurveys
  • SettingAppointment Setting
  • OutboundOutbound Sales
  • LeadLead Generation

We recognize that choosing to partner with a call center for customer care and product support is a significant commitment. We also understand how challenging it can be to transition from another call center provider. That's why, as your trusted partner, we're dedicated to guiding you through this process every step of the way.

When you collaborate with ABC Marketing Services, you gain access to a team of experts who are ready to support your customers as if they were their own. Unlike other call center companies, we offer services that are fully customized to meet the unique needs of your business. Our centers are close to the U.S., in user-friendly destinations in Mexico, Belize, El Salvador, and Brazil, where our pricing is 50% lower than standard rates, and we can handle projects in Spanish, English, Portuguese, and other languages.

The ABC Marketing Huntington Beach, CA

What Industries Does ABC Marketing Services Target?

If you own a business, you're probably wondering whether we serve the industry in which you work. We're proud to serve many businesses in a number of different industries, including:

  • TravelTravel Industry
  • MedicalMedical Industry
  • MortgageMortgage Industry
  • BankingBanking Industry
  • SoftwareSoftware Industry
  • DoctorsDoctors Offices
  • DentistDentist Offices
  • RetailRetail Stores
  • MoreMore

The bottom line? Our key motivator is your success. Let's talk today about your business objectives. Once we understand your business and your goals, we'll help you achieve the results you want with the help of reliable call center pros. Now that you know more about ABC Marketing Services, let's take a deeper dive into the most popular call center services we provide.

Call Center Company for Appointment Setting

Could you imagine booking an appointment at Ivy Park at Huntington Beach in Huntington Beach, only for their team to make a mistake and lose the reservation you made? Chances are you'd be mad. The same goes for your company when one of your customers books an appointment, and it's lost or delayed.

We recognize how time-consuming appointment setting can be for your business. That's where ABC Marketing Services comes in. We're one of the top call center companies providing appointment-setting services in the U.S. We specialize in offering customized solutions for businesses aiming to simplify their scheduling and improve customer engagement. Our goal is to help companies like yours stay organized and concentrate on what truly counts—achieving growth and success.

ABC Marketing Customer Care Huntington Beach, CA

Why Hire a Call Center Company in Huntington Beach, CA for Appointment Setting?

Partnering with a knowledgeable call center for appointment setting can help you save time, cut costs, and minimize stress. Plus, your business can avoid expenses such as equipment, overhead, setup time, and training, all while enhancing your profits and sales.

Some additional benefits of working with ABC Marketing Services for appointment setting include:

  • Care24/7 Service
  • FocusFocus More Time on Your Business
  • CorrectCorrect Difficult Staffing Problems
  • CommunicateCommunicate with Customers Effectively
  • GrowGrow Your Company
  • MoreMore

What Industries Benefit from ABC Appointment Setting Services?

Leaders in industries like Automotive & Transportation and Agriculture & Agribusiness find appointment setting services from ABC Marketing Services to be highly effective. Our appointment setting services help improve customer service, generate sales, and provide tech support for businesses such as:

  • list-startFarm Supply Distributors
  • list-startEquipment Manufacturers
  • list-startOrganic Farms
  • list-startCar Dealerships
  • list-startTrucking & Logistics Companies
  • list-startMore

Call Center Company for Help Desk

Outsourcing your help desk allows your customer service department to operate 24 hours a day. Our call center company in Huntington Beach, CA can offer tier-1 technical support or serve as backup for your in-house help desk team. Simplify your support process and focus on growing your business, instead of dealing with help desk nightmares.

ABC Marketing Help Desk Huntington Beach, CA

What Makes ABC Marketing Services the Best Choice for Outsourced Help Desk Services?

If you're worried about the high costs and hassles of Help Desk, look no further than our call center company for help. Help desk services from ABC Marketing Services include:

01

Some of the most competitive rates and flexible pricing options available, catering to a wide variety of needs, from fully dedicated agents to shared options priced by subscriber, call, or device.

02

A strong, purpose-driven service attitude. Like we stay ready for action with extensive help desk experience, available from 12/5 to 24/7 through phone, text, email, and live chat.

03

Secure and redundant call center infrastructure.

04

Bilingual Spanish/English and Portuguese/English agents, all fully trained with extremely low attrition.

Whether you're looking to integrate chat or email into your Help Desk services or hand over your operations for a fully managed system, ABC Marketing Services can help.

What Industries Benefit from Help Desk Services from ABC Marketing Services?

Leaders in industries like E-Commerce & Retail and Education & E-Learning find outsourced help desk services from ABC Marketing Services to be highly effective. Our help desk services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startOnline Learning Platforms
  • list-startPrivate Schools
  • list-startOnline Stores
  • list-startFashion Brands
  • list-startMore

Call Center Company for Technical Support

ABC Marketing Services is a call center company known for its tech support - so much so that we offer two different tiers to accommodate our customers.

ABC Marketing Technical Support Huntington Beach, CA

Standard Tech Support

For Basic Tier 1 Tech Support, our agent collects your customer's information and analyzes it to identify and resolve issues using established procedures. Typically, a Tier 1 agent works under the close supervision of a senior technician from your staff. Sometimes, your tech support needs can be integrated with the PTS offerings listed below, generating revenue for your company.

ABC Marketing Surveys Huntington Beach, CA

Premium Tech Support (PTS)

Our all-in-one, customizable Premium Technical Support (PTS) solution offers exceptional tech support for all the connected devices and services used by your customers. There's no requirement for you to create your own offering. This comprehensive solution comes with all the necessary call center resources, software, technology, and operational expertise. You just need to promote your PTS program to your customers.

A few of the reasons why customers choose our tech support services include:

01

Market-Leading Results

We help your company achieve better customer experiences and higher ROI.

02

Problem Solving

We help you deliver superior tech support experience via immediate live support and 24/7 problem-solving skills.

03

Available Customer Protection

Bundle additional services like device protection, Internet security, online backup, and other third-party services as part of a single PTS subscription.

What Industries Benefit from Tech Support Services from ABC Marketing Services?

Leaders in industries like Energy & Utilities and Financial Services & Banking find technical support services from ABC Marketing Services to be highly effective. Our technical support services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startWater & Electric Providers
  • list-startSolar Energy Firms
  • list-startInvestment Companies
  • list-startInsurance Firms
  • list-startMore

Call Center Company for Marketing Research

Marketing research, encompassing social and opinion studies, involves the organized collection of data regarding individuals or organizations through statistical techniques and applied social science methods. This approach provides valuable insights to inform market decisions. As an integral part of any business strategy, having the right research is fundamental for sustaining your company's competitive edge - and ABC Marketing Services can help.

What Sets ABC Marketing Services Apart from Other Research Group Providers?

ABC Marketing Appointment Setting Huntington Beach, CA

If business growth is on the menu this year, you've got to make informed decisions, and marketing research is one of the best ways to achieve that goal. Contact ABC Marketing Services to learn more about our marketing research services.

What Industries Benefit from Marketing Research Services from ABC Marketing Services?

Leaders in industries like Hospitality & Travel and IT & Software Development find marketing research services from ABC Marketing Services to be highly effective. Our marketing research services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHotels
  • list-startTravel Agencies
  • list-startTech Startups
  • list-startIT Consulting Firms
  • list-startMore

Call Center Company for Surveys

Conducting outbound market research and distributing customer surveys are excellent ways to gain insights into your consumers, allowing you to enhance your products or services. Relying on trial and error can be costly. Let our call center agents assist you in making informed decisions and assessing adoption rates before launching anything new.

At ABC Marketing Services, we have the capacity to create both small and large-scale surveys. Our clients frequently report the benefits of using surveys. Some of those benefits include:

Surveys hold significant power. By tapping into the insights our call center gathers from consumers, we can assist you in developing new products and services or fine-tuning your existing offerings. Ready to discover how ABC Marketing Services can support your company? Give us a shout. We'll take the time to understand your needs and provide a tailored proposal just for you.

What Industries Benefit from Surveys from ABC Marketing Services?

Leaders in industries like Insurance and Logistics & Supply Chain find surveys from ABC Marketing Services to be highly effective. Our surveys help improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHealth Insurance Providers
  • list-startAuto Insurance Companies
  • list-startWarehousing Companies
  • list-start3PL Providers

Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services

As a leading call center company in Huntington Beach, CA, we know that innovative, custom service is what you need to succeed. That's why, since 1996, ABC Marketing Services has led the way in providing cost-conscious yet effective call center solutions for businesses like yours. From telemarketing and help desk services to lead generation and premium tech support, we can help. We've got the tools and resources to keep your company competitive and your customers happy. Contact us today to learn more about our unique call center services

Latest News in Huntington Beach, CA

Limo-sized dead grey whale washes ashore in Huntington Beach, cause of death a mystery

A dead 25-foot grey whale washed ashore near the Huntington Beach pier on Friday, April 11. The Orange County Register cited the CEO of the Pacific Marine Mammal Center, Glenn Gray, to report that the Laguna Beach-based program responded to the situation early Saturday and a necropsy is underway.Photos of the dead mammal, as long as a stretch version of SUVs like the Cadillac Escalade, surfaced on social media.Read More: ...

A dead 25-foot grey whale washed ashore near the Huntington Beach pier on Friday, April 11. The Orange County Register cited the CEO of the Pacific Marine Mammal Center, Glenn Gray, to report that the Laguna Beach-based program responded to the situation early Saturday and a necropsy is underway.

Photos of the dead mammal, as long as a stretch version of SUVs like the Cadillac Escalade, surfaced on social media.

Read More: Surviving inside a whale: Kayaker's shocking experience in Strait of Magellan. ‘I closed my eyes, and…’

“Sad to see a large gray whale beached itself this morning in Huntington Beach……supposedly weighed 60,000 lbs which I understand is about average for an adult whale…..now this is the extent of my expertise on gray whales,” a local real estate broker, Lytle G. Warren, wrote on X, platform formerly known as Twitter.

They also posted a photo of the dead grey whale. The cause of death of the female whale is unknown at this time, Gray confirmed to The Orange County Register. The publication further quoted city spokesperson Jennifer Carey saying that the whale washed up Friday near Tower 7. The area has been cordoned off by Huntington Beach Marine Safety.

Read More: Man on solo ocean row surrounded by dozens of whales for hours in surreal encounter

The local media outlet reported that Huntington Beach's Public Works Department has received authorization from the National Oceanic and Atmospheric Administration (NOAA) and PMMC to bury the whale on Sunday morning.

Rare minke whale in Long Beach’s Rainbow Harbor

Only last week a rare minke whale had washed up in Long Beach’s Rainbow Harbor. The mammal had to be euthanized on Tuesday, April 8, after getting stuck in shallow waters near the Emeryville Marina in California's San Francisco Bay.

Marine Mammal Center posted on X that the whale had been swimming in the bay when it was ‘temporarily immersed in mud in shallow water at low tide, but remained calm before moving to deeper water on its own’.

The minkewhale was then trapped and was unable to be freed from the mudflat. The organization further stated that because of this ‘the animal was suffering and had little chance of survival’.

Energy company seeks to convert Huntington Beach oil and gas complex to large-scale oceanfront housing

Staff WriterA desirable stretch of oceanfront land in Huntington Beach could switch from an oil and gas production complex to housing, a hotel and more.Energy company California Resources Corp. (formerly Occidental Petroleum’s California operations) has announced it has applied to rezone its 92-acre property, which runs from Goldenwest Street to Seapoint Street on the inland side of Pacific Coast Highway.C.R.C.’s proposal seeks to transform th...

Staff Writer

A desirable stretch of oceanfront land in Huntington Beach could switch from an oil and gas production complex to housing, a hotel and more.

Energy company California Resources Corp. (formerly Occidental Petroleum’s California operations) has announced it has applied to rezone its 92-acre property, which runs from Goldenwest Street to Seapoint Street on the inland side of Pacific Coast Highway.

C.R.C.’s proposal seeks to transform the 1.2-mile long site from industrial use into space featuring up to 800 residential units, a hotel and open space.

“The goal of this project is to shape the future of the property with the evolving needs of the local community,” said Bob Grundstrom, C.R.C.’s senior vice president of business development, in a statement. “We recognize the importance of thoughtful growth and understand the community’s concerns about high-density housing — and that’s not what this is. By transitioning the property from an industrial site to a mixed-use community, we’re not only creating housing and economic opportunities but also ensuring that this coastal asset serves residents and visitors for generations to come.”

Nital Patel, C.R.C.’s external relations manager, said the company wants to build up to 800 residential units on about 53 acres of the property, or slightly more than half of it. They would be a mixture of single-family detached homes, townhouses and condos, with 10% complying with affordable housing policies.

The space would also include up to 350 hotel rooms on approximately 16 acres, which would also feature retail and dining options. The remaining 23 acres would be open space, including a 1-mile linear park along PCH.

C.R.C.’s application, submitted to the city on March 28, proposes to amend the city’s Palm/Goldenwest specific plan, which currently designates 94% of the property for commercial uses. The Long Beach-based company’s application also includes updates to Huntington Beach’s general plan and local coastal program, since the property is in the coastal zone. The California Coastal Commission would have to approve any change of the local coastal program.

The Huntington Beach Planning Commission and City Council also need to sign off on the rezoning.

“Following the required approvals, existing oil and gas facilities would be removed and the site would be restored for future development,” Patel said in an email. “We will work closely with the city of Huntington Beach and other relevant agencies to ensure that all environmental and regulatory standards are met throughout the remediation and redevelopment process.”

Patel added that development is not expected to begin for several years, and C.R.C. will continue to provide energy resources at the site in the meantime.

The development news comes months after the previous council unanimously approved the Magnolia Tank Farm Project, which would also be on the site of a former oil pumping and storage facility in southeast Huntington Beach.

National High School Invitational: No. 1 Corona, Huntington Beach win in walk-off fashion

The National High School Invitational is the most heralded high school baseball event in the country. The tournament puts all the best prep baseball programs in America into one bracket, which brings the MLB scouts out in droves with radar guns ... and saliva.The lede for Day 1 of the tournament came from No. 1-ranked Corona (Calif.) vs. Casteel (Ariz.). The Panthers, who ...

The National High School Invitational is the most heralded high school baseball event in the country. The tournament puts all the best prep baseball programs in America into one bracket, which brings the MLB scouts out in droves with radar guns ... and saliva.

The lede for Day 1 of the tournament came from No. 1-ranked Corona (Calif.) vs. Casteel (Ariz.). The Panthers, who won the Boras Classic in Southern California two weekends ago, rolled into the first-round matchup 11-0.

The unbeaten streak was in jeopardy when Corona was trailing by two runs in the bottom of the seventh inning before Ethin Bingaman hit a walk-off single to clinch a dramatic 8-7 victory Wednesday afternoon in Cary, North Carolina.

Bingaman's clutch moment came with two outs on a 2-and-2 count.

Corona started Mason Sims on the bump, the team's No. 4 pitcher, to preserve standouts like Seth Hernandez and Jason Gerfers the rest of the way.

Corona will play Columbus (Fla.) in the quarterfinal Thursday. Corona is the defending NHSI champion after defeating Huntington Beach in the 2024 final.

HUNTINGTON BEACH WALKS OFF

Huntington Beach, another marquee Southern California program, needed some magic in Wednesday's 5-4 victory in eight innings over Poly Prep Country Day (N.Y.).

The Oilers overcame a three-run deficit before Cole Clark delivered a walk-off hit in extras to advance Huntington Beach to the quarterfinals against Collierville (Tenn.).

WEDNESDAY'S 1ST ROUND SCORES

Christopher Columbus 5, Edwardsville 3

Huntington Beach 5, Poly Prep 4

Corona del Sol 10, Granda 3

Venice 3, La Mirada 1

Trinity Christian Academy 8, The Stony Brook School 2

Corona 8, Casteel 7

Regis Jesuit 3, Wesleyan Christian 1

Collierville 8, Holly Springs 1

THURSDAY'S QUARTERFINALS SCHEDULE

Regis Jesuit vs. Trinity Christian Academy

Christopher Columbus vs. Corona

Collierville vs. Huntington Beach

Corona del Sol vs. Venice

Bookmark High School on SI for all of the latest high school sports news.

To get live updates on your phone — as well as follow your favorite teams and top games — you can download the SBLive Sports app:

Download iPhone App | Download Android App

Judge sides with Huntington Beach on voter ID ordinance

A judge on Monday decided in favor of Huntington Beach in the city’s legal battle with the state over an ordinance requiring voters to show identification when casting a ballot.City officials contend that as a charter city it has special authority to approve an ordinance that conflicts with state law. State officials claim that California law takes precedence.“There is no showing that a voter identification requirement compromises the integrity of a municipal election,” Orange County Superior Court Judge Nick ...

A judge on Monday decided in favor of Huntington Beach in the city’s legal battle with the state over an ordinance requiring voters to show identification when casting a ballot.

City officials contend that as a charter city it has special authority to approve an ordinance that conflicts with state law. State officials claim that California law takes precedence.

“There is no showing that a voter identification requirement compromises the integrity of a municipal election,” Orange County Superior Court Judge Nick Dourbetas wrote in his ruling Monday. “Municipal election results do not lack integrity because only residents of a municipality who are eligible to vote participated in the election.”

Huntington Beach voters approved Measure A by more than 53% of ballots cast in March 2024. The measure’s passage and subsequent City Council adoption prompted a lawsuit filed by California Attorney General Rob Bonta and Secretary of State Shirley Weber, along with Huntington Beach resident Mark Bixby. They asked the court to strike down Measure A because “the Huntington Beach City Charter is preempted by and violates California law,” Bonta argued.

Mayor Pat Burns said the ruling “is a huge victory not only for our city but charter cities throughout the state. … We have not only successfully defended our city’s voter ID law, but also the constitutional authority of charter cities rights from attacks by the attorney general and the state of California,” he said in a statement. “We will not back down in our efforts to secure local control over our local issues and will continue to fight for the city.”

City Attorney Mike Vigliotta said he was “pleased that Superior Court carefully analyzed the law and came to the correct conclusion” based on the state Constitution giving charter cities the authority to govern their own affairs.

“The U.S. Supreme Court has already determined that voter ID does not violate the right to vote,” Vigliotta said in a statement. “While we anticipate this fight isn’t over, we are pleased with the court’s fair and just evaluation of the weakness of the state and Bixby’s legal case.”

State officials blasted the judge’s decision.

“Yet again, we believe the Orange County Superior Court got it wrong,” Attorney General Rob Bonta said in a statement. “Earlier this year, the California Fourth District Court of Appeal wrote that Huntington Beach’s argument that ‘it had a constitutional right to regulate its own municipal elections free from state interference … is … problematic.’ We agree.”

Bonta’s office intends to appeal the ruling and is “confident that Measure A will ultimately be struck down,” he said.

“The court got it wrong. Access to the ballot box is a key component of our democracy,” Secretary of State Shirley Weber said in a statement. “The court’s order is in direct conflict with California election laws and will result in disenfranchising California voters.”

If courts OK the ordinance, it would go into effect in 2026.

OC Judge Greenlights Huntington Beach Voter ID Rules for Local Elections

Huntington Beach officials got approval from an Orange County Superior Court judge to move ahead with implementing voter ID rules.Judge Nico Dourbetas’s Monday ruling could mean Surf City will be the first California city to mandate voter ID for in-person voting, despite state Attorney General Rob Bonta’s objections.The lawsuit from Bonta focuses on a ballot measure approved by Huntington Beach voters last year, allowing city leaders to require IDs for in-person voting in Surf City.The ordinance was quickly c...

Huntington Beach officials got approval from an Orange County Superior Court judge to move ahead with implementing voter ID rules.

Judge Nico Dourbetas’s Monday ruling could mean Surf City will be the first California city to mandate voter ID for in-person voting, despite state Attorney General Rob Bonta’s objections.

The lawsuit from Bonta focuses on a ballot measure approved by Huntington Beach voters last year, allowing city leaders to require IDs for in-person voting in Surf City.

The ordinance was quickly challenged by both Bonta and California Secretary of State Shirley Weber, who argued cities can’t override the state law banning voter ID.

[Read: CA Attorney General Sues Huntington Beach Over Voter ID Law]

Dourbetas ruled that they can, so long as the voter IDs are only required to vote in local elections and not statewide races.

That means if the city moves ahead with voter ID, officials could have to send voters two separate ballots – one for statewide races that require no voter IDs, and a second for local races that do.

“There is no showing that a voter identification requirement compromises the integrity of a municipal Election,” wrote Dourbetas in his ruling. “Municipal election results do not lack integrity because only residents of a municipality who are eligible to vote participated in the election.”

In a statement issued Monday afternoon, Attorney General Rob Bonta said they would be appealing the decision.

“Yet again, we believe the Orange County Superior Court got it wrong,” Bonta wrote. “We remain confident that Measure A will ultimately be struck down.”

In a statement last February, the appellate court also raised concerns about Huntington Beach’s elections being consolidated with the state’s if they implement voter ID.

“Municipal elections, including those in the City, are typically held in conjunction with statewide elections, and involve the same ballot, personnel, infrastructure, polling places, and voter registration,” the judges wrote. “Consolidation with the statewide elections takes the City’s municipal elections outside the home rule doctrine.”

Huntington Beach Mayor Pat Burns and City Attorney Mike Vigliotta said the city would continue the fight in court to ensure voter ID moves ahead.

“We will not back down in our efforts to secure local control over our local issues and will continue to fight for the City,” Burns wrote in a Monday statement.

It’s one of the few issues where the city has won in court against the state of California over a series of lawsuits regarding voter ID and housing, with the city’s legal team arguing that as a charter city, Huntington Beach has the power to write its own local rules.

Monday’s ruling came after Dourbetas previously said he couldn’t rule on the issue because the city hadn’t written its specific rules on how voter ID would be rolled out yet, but an appellate court ordered him to make a decision in February.

Noah Biesiada is a Voice of OC reporter and corps member with Report for America, a GroundTruth initiative. Contact him at [email protected].

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This website publishes news articles that contain copyrighted material whose use has not been specifically authorized by the copyright owner. The non-commercial use of these news articles for the purposes of local news reporting constitutes "Fair Use" of the copyrighted materials as provided for in Section 107 of the US Copyright Law.

Disclaimer:

This website publishes news articles that contain copyrighted material whose use has not been specifically authorized by the copyright owner. The non-commercial use of these news articles for the purposes of local news reporting constitutes "Fair Use" of the copyrighted materials as provided for in Section 107 of the US Copyright Law.

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