Call Center Company in Garden Grove, CA
You don't have to be an all-A student from Coastline Community College Garden Grove Center near Garden Grove to know that exceptional customer service and effective communication are more important than ever in today's environment. With a multitude of platforms available for customer engagement, companies and industries of all kinds are feeling compelled to elevate their client support.
In fact, savvy business leaders are exploring ways to cut costs by outsourcing their inbound and outbound voice services, along with the email and chat support that are crucial to daily operations. If your company is ready to enhance customer experience, retain and grow its client base, increase brand visibility, and outpace competitors, consider collaborating with ABC Marketing Services Services to take the next step.

Years of Experience

- Call Center Company in Garden Grove, CA
- The ABC Marketing Services Difference
- Call Center Company for Appointment Setting
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Help Desk
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Technical Support
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Marketing Research
- What Industries Benefit from Marketing Research Services from ABC Marketing Services?
- Call Center Company for Surveys
- Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services
The ABC Marketing Services Difference
For over 20 years, our call center company in Garden Grove, CA has been providing innovative solutions to help you engage with your markets across the U.S., Canada, and beyond. We've successfully launched hundreds of campaigns for a number of needs, including:
Help Desk
Customer Care
Technical Support
Surveys
Appointment Setting
Outbound Sales
Lead Generation
We recognize that choosing to partner with a call center for customer care and product support is a significant commitment. We also understand how challenging it can be to transition from another call center provider. That's why, as your trusted partner, we're dedicated to guiding you through this process every step of the way.
When you collaborate with ABC Marketing Services, you gain access to a team of experts who are ready to support your customers as if they were their own. Unlike other call center companies, we offer services that are fully customized to meet the unique needs of your business. Our centers are close to the U.S., in user-friendly destinations in Mexico, Belize, El Salvador, and Brazil, where our pricing is 50% lower than standard rates, and we can handle projects in Spanish, English, Portuguese, and other languages.

What Industries Does ABC Marketing Services Target?
If you own a business, you're probably wondering whether we serve the industry in which you work. We're proud to serve many businesses in a number of different industries, including:
Travel Industry
Medical Industry
Mortgage Industry
Banking Industry
Software Industry
Doctors Offices
Dentist Offices
Retail Stores
More
The bottom line? Our key motivator is your success. Let's talk today about your business objectives. Once we understand your business and your goals, we'll help you achieve the results you want with the help of reliable call center pros. Now that you know more about ABC Marketing Services, let's take a deeper dive into the most popular call center services we provide.
Call Center Company for Appointment Setting
Could you imagine booking an appointment at Brookdale Garden Grove in Garden Grove, only for their team to make a mistake and lose the reservation you made? Chances are you'd be mad. The same goes for your company when one of your customers books an appointment, and it's lost or delayed.
We recognize how time-consuming appointment setting can be for your business. That's where ABC Marketing Services comes in. We're one of the top call center companies providing appointment-setting services in the U.S. We specialize in offering customized solutions for businesses aiming to simplify their scheduling and improve customer engagement. Our goal is to help companies like yours stay organized and concentrate on what truly counts—achieving growth and success.

Why Hire a Call Center Company in Garden Grove, CA for Appointment Setting?
Partnering with a knowledgeable call center for appointment setting can help you save time, cut costs, and minimize stress. Plus, your business can avoid expenses such as equipment, overhead, setup time, and training, all while enhancing your profits and sales.
Some additional benefits of working with ABC Marketing Services for appointment setting include:
24/7 Service
Focus More Time on Your Business
Correct Difficult Staffing Problems
Communicate with Customers Effectively
Grow Your Company
More
What Industries Benefit from ABC Appointment Setting Services?
Leaders in industries like Automotive & Transportation and Agriculture & Agribusiness find appointment setting services from ABC Marketing Services to be highly effective. Our appointment setting services help improve customer service, generate sales, and provide tech support for businesses such as:
Farm Supply Distributors
Equipment Manufacturers
Organic Farms
Car Dealerships
Trucking & Logistics Companies
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Automotive & Transportation and Agriculture & Agribusiness.
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Business Services & Consulting and Construction & Engineering.
Call Center Company for Help Desk
Outsourcing your help desk allows your customer service department to operate 24 hours a day. Our call center company in Garden Grove, CA can offer tier-1 technical support or serve as backup for your in-house help desk team. Simplify your support process and focus on growing your business, instead of dealing with help desk nightmares.

What Makes ABC Marketing Services the Best Choice for Outsourced Help Desk Services?
If you're worried about the high costs and hassles of Help Desk, look no further than our call center company for help. Help desk services from ABC Marketing Services include:
Some of the most competitive rates and flexible pricing options available, catering to a wide variety of needs, from fully dedicated agents to shared options priced by subscriber, call, or device.
A strong, purpose-driven service attitude. Like we stay ready for action with extensive help desk experience, available from 12/5 to 24/7 through phone, text, email, and live chat.
Secure and redundant call center infrastructure.
Bilingual Spanish/English and Portuguese/English agents, all fully trained with extremely low attrition.
Whether you're looking to integrate chat or email into your Help Desk services or hand over your operations for a fully managed system, ABC Marketing Services can help.
What Industries Benefit from Help Desk Services from ABC Marketing Services?
Leaders in industries like E-Commerce & Retail and Education & E-Learning find outsourced help desk services from ABC Marketing Services to be highly effective. Our help desk services improve customer service, generate sales, and provide support for businesses and organizations like:
Online Learning Platforms
Private Schools
Online Stores
Fashion Brands
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Education & E-Learning E-Commerce and Retail.
Call Center Company for Technical Support
ABC Marketing Services is a call center company known for its tech support - so much so that we offer two different tiers to accommodate our customers.

Standard Tech Support
For Basic Tier 1 Tech Support, our agent collects your customer's information and analyzes it to identify and resolve issues using established procedures. Typically, a Tier 1 agent works under the close supervision of a senior technician from your staff. Sometimes, your tech support needs can be integrated with the PTS offerings listed below, generating revenue for your company.

Premium Tech Support (PTS)
Our all-in-one, customizable Premium Technical Support (PTS) solution offers exceptional tech support for all the connected devices and services used by your customers. There's no requirement for you to create your own offering. This comprehensive solution comes with all the necessary call center resources, software, technology, and operational expertise. You just need to promote your PTS program to your customers.
A few of the reasons why customers choose our tech support services include:
Market-Leading Results
We help your company achieve better customer experiences and higher ROI.
Problem Solving
We help you deliver superior tech support experience via immediate live support and 24/7 problem-solving skills.
Available Customer Protection
Bundle additional services like device protection, Internet security, online backup, and other third-party services as part of a single PTS subscription.
What Industries Benefit from Tech Support Services from ABC Marketing Services?
Leaders in industries like Energy & Utilities and Financial Services & Banking find technical support services from ABC Marketing Services to be highly effective. Our technical support services improve customer service, generate sales, and provide support for businesses and organizations like:
Water & Electric Providers
Solar Energy Firms
Investment Companies
Insurance Firms
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Government & Public Sector and Healthcare & Medical.
Call Center Company for Marketing Research
Marketing research, encompassing social and opinion studies, involves the organized collection of data regarding individuals or organizations through statistical techniques and applied social science methods. This approach provides valuable insights to inform market decisions. As an integral part of any business strategy, having the right research is fundamental for sustaining your company's competitive edge - and ABC Marketing Services can help.
What Sets ABC Marketing Services Apart from Other Research Group Providers?

If business growth is on the menu this year, you've got to make informed decisions, and marketing research is one of the best ways to achieve that goal. Contact ABC Marketing Services to learn more about our marketing research services.
What Industries Benefit from Marketing Research Services from ABC Marketing Services?
Leaders in industries like Hospitality & Travel and IT & Software Development find marketing research services from ABC Marketing Services to be highly effective. Our marketing research services improve customer service, generate sales, and provide support for businesses and organizations like:
Hotels
Travel Agencies
Tech Startups
IT Consulting Firms
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Hospitality & Travel and IT & Software Development.
Call Center Company for Surveys
Conducting outbound market research and distributing customer surveys are excellent ways to gain insights into your consumers, allowing you to enhance your products or services. Relying on trial and error can be costly. Let our call center agents assist you in making informed decisions and assessing adoption rates before launching anything new.
At ABC Marketing Services, we have the capacity to create both small and large-scale surveys. Our clients frequently report the benefits of using surveys. Some of those benefits include:
Surveys hold significant power. By tapping into the insights our call center gathers from consumers, we can assist you in developing new products and services or fine-tuning your existing offerings. Ready to discover how ABC Marketing Services can support your company? Give us a shout. We'll take the time to understand your needs and provide a tailored proposal just for you.
What Industries Benefit from Surveys from ABC Marketing Services?
Leaders in industries like Insurance and Logistics & Supply Chain find surveys from ABC Marketing Services to be highly effective. Our surveys help improve customer service, generate sales, and provide support for businesses and organizations like:
Health Insurance Providers
Auto Insurance Companies
Warehousing Companies
3PL Providers
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Hospitality & Travel and IT & Software Development.
Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services
As a leading call center company in Garden Grove, CA, we know that innovative, custom service is what you need to succeed. That's why, since 1996, ABC Marketing Services has led the way in providing cost-conscious yet effective call center solutions for businesses like yours. From telemarketing and help desk services to lead generation and premium tech support, we can help. We've got the tools and resources to keep your company competitive and your customers happy. Contact us today to learn more about our unique call center services
Latest News in Garden Grove, CA
Garden Grove, CA – Collision with Injuries Reported at 8514 Katella Ave
Police Accident Reports (888) 657-1460https://localaccidentreports.com/garden-grove-ca-collision-with-injuries-reported-at-8514-katella-ave/
Garden Grove, CA (April 25, 2025) – Emergency responders were called to the scene of a traffic collision with injuries early Friday morning along Katella Ave in Garden Grove. The incident took place around 6:25 a.m. near the 8500 block, drawing a swift response from Garden Grove Fire and Rescue and local law enforcement.According to initial reports, the crash involved two vehicles that collided along the busy corridor just west of Magnolia St, a high-traffic area during morning commuting hours. Paramedics assessed multipl...
Garden Grove, CA (April 25, 2025) – Emergency responders were called to the scene of a traffic collision with injuries early Friday morning along Katella Ave in Garden Grove. The incident took place around 6:25 a.m. near the 8500 block, drawing a swift response from Garden Grove Fire and Rescue and local law enforcement.
According to initial reports, the crash involved two vehicles that collided along the busy corridor just west of Magnolia St, a high-traffic area during morning commuting hours. Paramedics assessed multiple individuals on-site, with at least one person transported to a nearby medical facility for further evaluation. Responders confirmed that a variety of injuries were sustained, though the exact nature and severity have not been released publicly.
Traffic in the immediate vicinity was temporarily impacted as crews worked to assist the injured, secure the area, and remove the damaged vehicles. Witnesses described a chaotic scene as responders worked quickly to stabilize victims and ensure the safety of others on the roadway.
An active investigation is underway to determine the cause of the crash. Authorities are examining whether factors such as early morning visibility, speed, or driver distraction may have played a role. Surveillance footage from local businesses is also being reviewed to support the inquiry.
We send our heartfelt thoughts to those injured in this morning’s crash and wish everyone a full and speedy recovery.
Morning Accidents on Major Arterials in Orange County
Katella Ave is a major east-west thoroughfare in Garden Grove, frequently traveled by commuters, local traffic, and commercial vehicles. Accidents during the early morning hours, such as this one at 6:25 a.m., often coincide with increased traffic volume and driver fatigue—two significant contributors to urban collisions.
Crashes on arterial roads like Katella Ave are especially concerning due to the speeds involved and the mixture of vehicle types navigating the route. These roads often border commercial zones, schools, and residential areas, compounding risks for drivers and pedestrians alike.
The crash at 8514 Katella Ave serves as a reminder of how a routine commute can turn dangerous in a matter of moments. For drivers, remaining alert and adhering to traffic signals and speed limits is crucial, particularly when transitioning through busy corridors and intersections. For cities like Garden Grove, maintaining well-marked lanes, functional traffic lights, and community education efforts continues to be a key safety priority.
Victims of such crashes frequently deal with more than just the physical aftermath. Medical bills, missed work, and emotional stress often follow, especially when injuries require extended recovery. That’s why early support and informed decisions matter—documenting the event, getting immediate care, and accessing legal resources can make a critical difference.
If you or a loved one has been involved in a crash like this, it's important to take proactive steps. Even minor injuries should be evaluated by medical professionals, and gathering the right information early on helps ensure your rights and health are protected.
Every accident deserves a serious response, and so do the people affected by them. At Local Accident Reports, we provide critical support to victims through medical referrals, legal insight, and compassionate guidance. If you were impacted by the Katella Ave crash, reach out now to take your first steps toward recovery and resolution.
More than 40 OC campuses named among California’s Distinguished Schools
Ian Haniganhttps://newsroom.ocde.us/45-oc-campuses-named-among-californias-distinguished-schools/
Forty-four elementary schools in Orange County have that Distinguished look.The California Distinguished Schools award is considered the state’s top honor for public schools, recognizing campuses that demonstrate exceptional academic performance and efforts to close longstanding achievement gaps.On Tuesday, State Superintendent Tony Thurmond announced that 336 elementary schools across California had earned the distinction for 2025. Of that total, about 13 percent are located here in Orange County, including 10 schools fr...
Forty-four elementary schools in Orange County have that Distinguished look.
The California Distinguished Schools award is considered the state’s top honor for public schools, recognizing campuses that demonstrate exceptional academic performance and efforts to close longstanding achievement gaps.
On Tuesday, State Superintendent Tony Thurmond announced that 336 elementary schools across California had earned the distinction for 2025. Of that total, about 13 percent are located here in Orange County, including 10 schools from the Garden Grove Unified School District.
“To have 44 schools in Orange County recognized at the state level is a remarkable achievement,” Orange County Superintendent of Schools Dr. Stefan Bean said. “It speaks to the strong partnerships between educators, staff, students and families in creating supportive campuses and high-performing school communities.”
Meeting high standards
Schools can earn the designation in one of two ways based on results from the California School Dashboard.
A category for exceptional student performance highlights overall academic success, while another category honors schools that have made significant progress in closing achievement gaps.
Either way, schools needed to test at least 95 percent of their students over the past two school years and meet high standards in areas such as English language arts, math, attendance and suspension rates.
“This year’s California Distinguished Schools celebration provides us with an opportunity to recognize the hard work of our elementary educators and school staff who help our students discover passions and experiences that will propel them,” Thurmond said in a statement.
Orange County’s winners
Here are this year’s honorees from across Orange County:
Title spans two years
Established in 1985, the California Distinguished Schools program alternates each year between elementary and secondary campuses, with awardees holding the title for two years.
All of the schools will be formally celebrated during a statewide ceremony on May 30 at the Disneyland Hotel in Anaheim.
To see the full list of 2025 honorees, visit the California Department of Education’s website.
Garden Grove, CA – Injury Accident on 11709 Cardinal Cir Under Investigation
Police Accident Reports (888) 657-1460https://localaccidentreports.com/garden-grove-ca-injury-accident-on-11709-cardinal-cir-under-investigation/
Garden Grove, CA (April 25, 2025) – First responders rushed to the scene of a traffic collision with injuries early Friday morning in a residential section of Garden Grove. The accident occurred at approximately 7:54 a.m. in the 11700 block of Cardinal Cir, prompting an emergency response from local medics and law enforcement agencies.Emergency responders from Garden Grove Fire and Rescue arrived quickly and provided assistance to multiple individuals suffering from a variety of injuries. The crash involved two vehicles, ...
Garden Grove, CA (April 25, 2025) – First responders rushed to the scene of a traffic collision with injuries early Friday morning in a residential section of Garden Grove. The accident occurred at approximately 7:54 a.m. in the 11700 block of Cardinal Cir, prompting an emergency response from local medics and law enforcement agencies.
Emergency responders from Garden Grove Fire and Rescue arrived quickly and provided assistance to multiple individuals suffering from a variety of injuries. The crash involved two vehicles, one of which reportedly struck a parked car, causing additional property damage. Medical personnel assessed the scene and administered treatment on-site before transporting at least one person to a nearby hospital for further care.
The area, located near the center of a quiet residential loop, experienced a brief disruption as authorities worked to clear debris and ensure the safety of bystanders. Witnesses reported hearing the collision moments before emergency sirens arrived, and nearby residents came out to offer aid until official crews took over.
The exact cause of the crash remains under investigation. Law enforcement is reviewing potential contributing factors, including speed, driver distraction, and mechanical failure. Officers also plan to collect statements from residents who may have witnessed the incident unfold.
We extend our sincere wishes to all those affected by this morning’s crash and hope for a full and swift recovery for the injured.
Residential Area Collisions in California
Accidents within residential communities, like the one on Cardinal Cir in Garden Grove, are especially troubling due to their proximity to homes, schools, and pedestrian activity. While traffic volumes may be lower in these neighborhoods, the sense of routine can lead drivers to become less alert, and even a moment of distraction can have serious consequences.
This crash, occurring just before 8 a.m., coincided with a time when residents may have been leaving for work or school, increasing the number of pedestrians and vehicles on the move. Streets like Cardinal Cir, typically designed with narrow lanes and limited sightlines, can make maneuvering more dangerous during busy hours.
Residents often report that speeding and cut-through traffic are major issues in suburban zones. Local city councils and traffic engineers have taken steps to install speed bumps, improve signage, and enforce lower speed limits, but incidents like this show the ongoing need for vigilance.
For those injured in residential collisions, the impact can be both physical and emotional. Injuries sustained in such areas often involve rear-end impacts, side collisions, or even pedestrian strikes, each requiring unique treatment and legal documentation. Ensuring accurate records, seeking medical attention, and understanding your rights are critical components of post-accident care.
If you’ve been hurt in a neighborhood crash like this one, you deserve access to resources that can guide you through recovery. Reach out to trusted professionals to make informed decisions and protect your well-being.
Accidents in quiet neighborhoods can leave lasting effects on families and communities. Local Accident Reports is committed to helping victims navigate the aftermath of serious collisions. If you or a loved one was hurt in the Cardinal Cir accident, we’re here to provide the information and support you need—because healing starts with having the right tools in place. Reach out today to begin your path to recovery.
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Service Areas
- Call Center Company in Garden Grove, CA
- The ABC Marketing Services Difference
- Call Center Company for Cold Calling
- Call Center Company for Appointment Setting
- Call Center Company for Outbound Calls
- Call Center Company for Collections
- Call Center Company for Help Desk
- Call Center Company for Technical Support
- Call Center Company for Customer Support
- Call Center Company for Marketing Research
- Call Center Company for Surveys
