Let's Talk 1-866-552-3118Call Center Company in Quincy, MA
You don't have to be an all-A student from Eastern Nazarene College near Quincy to know that exceptional customer service and effective communication are more important than ever in today's environment. With a multitude of platforms available for customer engagement, companies and industries of all kinds are feeling compelled to elevate their client support.
In fact, savvy business leaders are exploring ways to cut costs by outsourcing their inbound and outbound voice services, along with the email and chat support that are crucial to daily operations. If your company is ready to enhance customer experience, retain and grow its client base, increase brand visibility, and outpace competitors, consider collaborating with ABC Marketing Services Services to take the next step.
Years of Experience
- Call Center Company in Quincy, MA
- The ABC Marketing Services Difference
- Call Center Company for Appointment Setting
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Help Desk
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Technical Support
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Marketing Research
- What Industries Benefit from Marketing Research Services from ABC Marketing Services?
- Call Center Company for Surveys
- Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services
The ABC Marketing Services Difference
For over 20 years, our call center company in Quincy, MA has been providing innovative solutions to help you engage with your markets across the U.S., Canada, and beyond. We've successfully launched hundreds of campaigns for a number of needs, including:
Help Desk
Customer Care
Technical Support
Surveys
Appointment Setting
Outbound Sales
Lead Generation
We recognize that choosing to partner with a call center for customer care and product support is a significant commitment. We also understand how challenging it can be to transition from another call center provider. That's why, as your trusted partner, we're dedicated to guiding you through this process every step of the way.
When you collaborate with ABC Marketing Services, you gain access to a team of experts who are ready to support your customers as if they were their own. Unlike other call center companies, we offer services that are fully customized to meet the unique needs of your business. Our centers are close to the U.S., in user-friendly destinations in Mexico, Belize, El Salvador, and Brazil, where our pricing is 50% lower than standard rates, and we can handle projects in Spanish, English, Portuguese, and other languages.
What Industries Does ABC Marketing Services Target?
If you own a business, you're probably wondering whether we serve the industry in which you work. We're proud to serve many businesses in a number of different industries, including:
Travel Industry
Medical Industry
Mortgage Industry
Banking Industry
Software Industry
Doctors Offices
Dentist Offices
Retail Stores
More
The bottom line? Our key motivator is your success. Let's talk today about your business objectives. Once we understand your business and your goals, we'll help you achieve the results you want with the help of reliable call center pros. Now that you know more about ABC Marketing Services, let's take a deeper dive into the most popular call center services we provide.
Call Center Company for Appointment Setting
Could you imagine booking an appointment at Assisted Living Residences at Hancock Park in Quincy, only for their team to make a mistake and lose the reservation you made? Chances are you'd be mad. The same goes for your company when one of your customers books an appointment, and it's lost or delayed.
We recognize how time-consuming appointment setting can be for your business. That's where ABC Marketing Services comes in. We're one of the top call center companies providing appointment-setting services in the U.S. We specialize in offering customized solutions for businesses aiming to simplify their scheduling and improve customer engagement. Our goal is to help companies like yours stay organized and concentrate on what truly counts—achieving growth and success.
Why Hire a Call Center Company in Quincy, MA for Appointment Setting?
Partnering with a knowledgeable call center for appointment setting can help you save time, cut costs, and minimize stress. Plus, your business can avoid expenses such as equipment, overhead, setup time, and training, all while enhancing your profits and sales.
Some additional benefits of working with ABC Marketing Services for appointment setting include:
- 24/7 Service
Focus More Time on Your Business
Correct Difficult Staffing Problems
Communicate with Customers Effectively
Grow Your Company- More
What Industries Benefit from ABC Appointment Setting Services?
Leaders in industries like Automotive & Transportation and Agriculture & Agribusiness find appointment setting services from ABC Marketing Services to be highly effective. Our appointment setting services help improve customer service, generate sales, and provide tech support for businesses such as:
Farm Supply Distributors- Equipment Manufacturers
- Organic Farms
- Car Dealerships
- Trucking & Logistics Companies
- More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Automotive & Transportation and Agriculture & Agribusiness.
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Business Services & Consulting and Construction & Engineering.
Call Center Company for Help Desk
Outsourcing your help desk allows your customer service department to operate 24 hours a day. Our call center company in Quincy, MA can offer tier-1 technical support or serve as backup for your in-house help desk team. Simplify your support process and focus on growing your business, instead of dealing with help desk nightmares.
What Makes ABC Marketing Services the Best Choice for Outsourced Help Desk Services?
If you're worried about the high costs and hassles of Help Desk, look no further than our call center company for help. Help desk services from ABC Marketing Services include:
Some of the most competitive rates and flexible pricing options available, catering to a wide variety of needs, from fully dedicated agents to shared options priced by subscriber, call, or device.
A strong, purpose-driven service attitude. Like we stay ready for action with extensive help desk experience, available from 12/5 to 24/7 through phone, text, email, and live chat.
Secure and redundant call center infrastructure.
Bilingual Spanish/English and Portuguese/English agents, all fully trained with extremely low attrition.
Whether you're looking to integrate chat or email into your Help Desk services or hand over your operations for a fully managed system, ABC Marketing Services can help.
What Industries Benefit from Help Desk Services from ABC Marketing Services?
Leaders in industries like E-Commerce & Retail and Education & E-Learning find outsourced help desk services from ABC Marketing Services to be highly effective. Our help desk services improve customer service, generate sales, and provide support for businesses and organizations like:
- Online Learning Platforms
- Private Schools
- Online Stores
- Fashion Brands
- More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Education & E-Learning E-Commerce and Retail.
Call Center Company for Technical Support
ABC Marketing Services is a call center company known for its tech support - so much so that we offer two different tiers to accommodate our customers.
Standard Tech Support
For Basic Tier 1 Tech Support, our agent collects your customer's information and analyzes it to identify and resolve issues using established procedures. Typically, a Tier 1 agent works under the close supervision of a senior technician from your staff. Sometimes, your tech support needs can be integrated with the PTS offerings listed below, generating revenue for your company.
Premium Tech Support (PTS)
Our all-in-one, customizable Premium Technical Support (PTS) solution offers exceptional tech support for all the connected devices and services used by your customers. There's no requirement for you to create your own offering. This comprehensive solution comes with all the necessary call center resources, software, technology, and operational expertise. You just need to promote your PTS program to your customers.
A few of the reasons why customers choose our tech support services include:
Market-Leading Results
We help your company achieve better customer experiences and higher ROI.
Problem Solving
We help you deliver superior tech support experience via immediate live support and 24/7 problem-solving skills.
Available Customer Protection
Bundle additional services like device protection, Internet security, online backup, and other third-party services as part of a single PTS subscription.
What Industries Benefit from Tech Support Services from ABC Marketing Services?
Leaders in industries like Energy & Utilities and Financial Services & Banking find technical support services from ABC Marketing Services to be highly effective. Our technical support services improve customer service, generate sales, and provide support for businesses and organizations like:
- Water & Electric Providers
- Solar Energy Firms
- Investment Companies
- Insurance Firms
- More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Government & Public Sector and Healthcare & Medical.
Call Center Company for Marketing Research
Marketing research, encompassing social and opinion studies, involves the organized collection of data regarding individuals or organizations through statistical techniques and applied social science methods. This approach provides valuable insights to inform market decisions. As an integral part of any business strategy, having the right research is fundamental for sustaining your company's competitive edge - and ABC Marketing Services can help.
What Sets ABC Marketing Services Apart from Other Research Group Providers?
If business growth is on the menu this year, you've got to make informed decisions, and marketing research is one of the best ways to achieve that goal. Contact ABC Marketing Services to learn more about our marketing research services.
What Industries Benefit from Marketing Research Services from ABC Marketing Services?
Leaders in industries like Hospitality & Travel and IT & Software Development find marketing research services from ABC Marketing Services to be highly effective. Our marketing research services improve customer service, generate sales, and provide support for businesses and organizations like:
- Hotels
- Travel Agencies
- Tech Startups
- IT Consulting Firms
- More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Hospitality & Travel and IT & Software Development.
Call Center Company for Surveys
Conducting outbound market research and distributing customer surveys are excellent ways to gain insights into your consumers, allowing you to enhance your products or services. Relying on trial and error can be costly. Let our call center agents assist you in making informed decisions and assessing adoption rates before launching anything new.
At ABC Marketing Services, we have the capacity to create both small and large-scale surveys. Our clients frequently report the benefits of using surveys. Some of those benefits include:
Surveys hold significant power. By tapping into the insights our call center gathers from consumers, we can assist you in developing new products and services or fine-tuning your existing offerings. Ready to discover how ABC Marketing Services can support your company? Give us a shout. We'll take the time to understand your needs and provide a tailored proposal just for you.
What Industries Benefit from Surveys from ABC Marketing Services?
Leaders in industries like Insurance and Logistics & Supply Chain find surveys from ABC Marketing Services to be highly effective. Our surveys help improve customer service, generate sales, and provide support for businesses and organizations like:
- Health Insurance Providers
- Auto Insurance Companies
- Warehousing Companies
- 3PL Providers
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Hospitality & Travel and IT & Software Development.
Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services
As a leading call center company in Quincy, MA, we know that innovative, custom service is what you need to succeed. That's why, since 1996, ABC Marketing Services has led the way in providing cost-conscious yet effective call center solutions for businesses like yours. From telemarketing and help desk services to lead generation and premium tech support, we can help. We've got the tools and resources to keep your company competitive and your customers happy. Contact us today to learn more about our unique call center services
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Ashlar Park in Quincy Receives Top Industry Recognition for Excellence and Innovation
Boston Real Estate Times -https://bostonrealestatetimes.com/ashlar-park-in-quincy-receives-top-industry-recognition-for-excellence-and-innovation/
QUINCY, MA–FoxRock Properties, a real estate investment, development, and management firm, announced that their Quincy residential community, Ashlar Park, received several prestigious industry awards recently. The awards recognized the community’s excellence in design and property management.Ashlar Park, located minutes from Quincy Center, is a five-building, 465-unit community, comprising studio, 1- and 2-bedroom apartment homes. The community, designed to provide residents with resort-style amenities, wa...
QUINCY, MA–FoxRock Properties, a real estate investment, development, and management firm, announced that their Quincy residential community, Ashlar Park, received several prestigious industry awards recently. The awards recognized the community’s excellence in design and property management.
Ashlar Park, located minutes from Quincy Center, is a five-building, 465-unit community, comprising studio, 1- and 2-bedroom apartment homes. The community, designed to provide residents with resort-style amenities, was completed in the Spring of 2024.
The awards include:
The international “Rethinking the Future Global Architecture and Design Award”: Recognizing housing projects that are innovative in their approach to design and living.
The MAA Large Community Award: Recognizing exceptional multifamily property styles and celebrating the best in property management based on service to residents and to the community.
Reputation 800 Award: Recognizing exceptional customer experience based on resident reputation scoring.
Pulling inspiration from Quincy’s surroundings, including the nearby Blue Hills, Quincy Harbor, and the granite quarries, Ashlar Park was designed to feel connected to nature. Each of the five buildings is joined by landscaped pathways and outdoor amenities. The community, which was built on the site of the former Quincy Medical Center, adopted and reused the medical center’s historic Administration building as the main amenities hub.
“Our team’s collective vision allows Ashlar Park to be the residential gem of the South Shore,” says Jason Ward, Managing Director at FoxRock. “We are proud to be recognized for both the design and management of the property.”
In addition to the recognition for the architecture and design of the property, the Ashlar Park team was also recognized for their top-tier property management and service to residents. Not only did they receive awards from the Massachusetts Apartment Association (MAA) but also Reputation, whose 800 Award is scored based on customer feedback.
“The goal at Ashlar Park is to make every resident feel at home the moment they walk through the door,” says Josh Kleinman, Director, Design and Construction at FoxRock. “Building a strong sense of community is a top priority for us, which is why the team is always planning engaging activities—whether it’s a workout class, book club, or holiday celebration, there’s always something fun to enjoy.”
Ashlar Park is not the only award-winning residential community owned by FoxRock. Minutes down the road in the heart of Quincy Center, FoxRock’s Center & Stone also received the 800 Award for their stellar property management and service to residents.
Both Ashlar Park and Center & Stone were selected as tour sites for the AIA25 conference, which is the architecture industry’s largest annual expo taking place in Boston in June of this year.
Disco returns to Quincy for Mega School Fundrasing Event!
patch.comhttps://patch.com/massachusetts/quincy/disco-returns-quincy-mega-school-fundrasing-event
Sold-out 70s disco night by Lincoln Hancock Parent Council! Booty Vortex rocked, guests danced in costumes. Food, raffles, and comedy.Mark Allen Wood, Community Contributor|Updated Mon, Mar 10, 2025 at 3:43 pm ETA SOLD OUT CROWD FOR THIS YEARLY EVENT......****HOSTED by LINCOLNHANCOCK PARENT COUNCIL!This event Theme was THE DISCO ERA OF THE 1970's with the Star Attraction:"BOOTY VORTEX....wh...
Sold-out 70s disco night by Lincoln Hancock Parent Council! Booty Vortex rocked, guests danced in costumes. Food, raffles, and comedy.
Mark Allen Wood, Community Contributor
|Updated Mon, Mar 10, 2025 at 3:43 pm ET
A SOLD OUT CROWD FOR THIS YEARLY EVENT......****HOSTED by LINCOLN
HANCOCK PARENT COUNCIL!
This event Theme was THE DISCO ERA OF THE 1970's with the Star Attraction:"BOOTY VORTEX....who was the HIT OF NIGHT!!!!, they brought the house down with their music, singing and character look which made all the guests dance and sing and just had the Best Time here!
They are Boston's Ultimate and Professional Disco Cover Band that will transport you back to your teenage and young adult age when you first heard the sounds of Disco by the Actual Artists!!!Guests dressed in vintage disco attire if they chose to and entered in this events BESTDISCO COSTUME!
What an ingenious idea by the Council !FOOD WAS ABUNDANT and Donated by various Quincy establishments and beyond!Plus 50/50 raffle that One Lucky winner WON OVER $500 at the end of the Evening! Beside a multitude of items that were up for Chances with your purchased tickets!But not to be remiss, the evenings opening act was none other than Comedian, JIMMY McCUE! From LAST COMIC STANDING and The FOUNDER of THE BOSTON COMEDY FESTIVAL - Check out his upcoming shows or his website! JIMMCCUE.Com***
This high energy night brought many of its guest sitting at tables and many were sponsored by area establishments such as :
HELEN SHINER of THE SHINER GROUP REAL ESTATE.The Drinks flowed throughout the night by the Best Bartenders that served amazing drinks to all their guests waiting patiently by the many for their drinks!The whole hall was decorated with DISCO THEME ITEMS LIKE MIRRORED BALLS, and mirrors plus fresh Hydrangeas on each of their tables! Festive mirrored ball swizzle sticks and straws were scattered around the well decorated tables and it was truly a magical night for all!
Let's not forget those who worked hard to make this Disco Night Fund Rasier forLINCOLN HANCOCK PARENT TEACHER COUNCIL of QUINCY, They include :Meagan Krystinak, Kristen Paluzzi, Julie Trea Alicia Megnia, & Alison Buckley for our very own CITY OF PRESIDENTS, who will be Celebrating QUINCY 400 this year. Be on the look out for Up Coming Events!
This whole event ending on a very high note and looking forward to many more FundRaisers like this!
A big THANK YOU TO ALL FOR A JOB WELL DONE!
Also want to give a Big Shout Out to one of Quincy's own City Councilman RICHARD ASH, who was in attendance and helped Promote and spread the word around for this Fundraiser! THANK YOU TO YOU!
Story Covered by: John Russo
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Service Areas
- Call Center Company in Quincy, MA
- The ABC Marketing Services Difference
- Call Center Company for Cold Calling
- Call Center Company for Appointment Setting
- Call Center Company for Outbound Calls
- Call Center Company for Collections
- Call Center Company for Help Desk
- Call Center Company for Technical Support
- Call Center Company for Customer Support
- Call Center Company for Marketing Research
- Call Center Company for Surveys
