Let's Talk 1-866-552-3118Call Center Company in Fremont, CA
You don't have to be an all-A student from Ohlone College near Fremont to know that exceptional customer service and effective communication are more important than ever in today's environment. With a multitude of platforms available for customer engagement, companies and industries of all kinds are feeling compelled to elevate their client support.
In fact, savvy business leaders are exploring ways to cut costs by outsourcing their inbound and outbound voice services, along with the email and chat support that are crucial to daily operations. If your company is ready to enhance customer experience, retain and grow its client base, increase brand visibility, and outpace competitors, consider collaborating with ABC Marketing Services Services to take the next step.
Years of Experience
- Call Center Company in Fremont, CA
- The ABC Marketing Services Difference
- Call Center Company for Appointment Setting
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Help Desk
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Technical Support
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Marketing Research
- What Industries Benefit from Marketing Research Services from ABC Marketing Services?
- Call Center Company for Surveys
- Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services
The ABC Marketing Services Difference
For over 20 years, our call center company in Fremont, CA has been providing innovative solutions to help you engage with your markets across the U.S., Canada, and beyond. We've successfully launched hundreds of campaigns for a number of needs, including:
Help Desk
Customer Care
Technical Support
Surveys
Appointment Setting
Outbound Sales
Lead Generation
We recognize that choosing to partner with a call center for customer care and product support is a significant commitment. We also understand how challenging it can be to transition from another call center provider. That's why, as your trusted partner, we're dedicated to guiding you through this process every step of the way.
When you collaborate with ABC Marketing Services, you gain access to a team of experts who are ready to support your customers as if they were their own. Unlike other call center companies, we offer services that are fully customized to meet the unique needs of your business. Our centers are close to the U.S., in user-friendly destinations in Mexico, Belize, El Salvador, and Brazil, where our pricing is 50% lower than standard rates, and we can handle projects in Spanish, English, Portuguese, and other languages.
What Industries Does ABC Marketing Services Target?
If you own a business, you're probably wondering whether we serve the industry in which you work. We're proud to serve many businesses in a number of different industries, including:
Travel Industry
Medical Industry
Mortgage Industry
Banking Industry
Software Industry
Doctors Offices
Dentist Offices
Retail Stores
More
The bottom line? Our key motivator is your success. Let's talk today about your business objectives. Once we understand your business and your goals, we'll help you achieve the results you want with the help of reliable call center pros. Now that you know more about ABC Marketing Services, let's take a deeper dive into the most popular call center services we provide.
Call Center Company for Appointment Setting
Could you imagine booking an appointment at Aegis Gardens Fremont in Fremont, only for their team to make a mistake and lose the reservation you made? Chances are you'd be mad. The same goes for your company when one of your customers books an appointment, and it's lost or delayed.
We recognize how time-consuming appointment setting can be for your business. That's where ABC Marketing Services comes in. We're one of the top call center companies providing appointment-setting services in the U.S. We specialize in offering customized solutions for businesses aiming to simplify their scheduling and improve customer engagement. Our goal is to help companies like yours stay organized and concentrate on what truly counts—achieving growth and success.
Why Hire a Call Center Company in Fremont, CA for Appointment Setting?
Partnering with a knowledgeable call center for appointment setting can help you save time, cut costs, and minimize stress. Plus, your business can avoid expenses such as equipment, overhead, setup time, and training, all while enhancing your profits and sales.
Some additional benefits of working with ABC Marketing Services for appointment setting include:
- 24/7 Service
Focus More Time on Your Business
Correct Difficult Staffing Problems
Communicate with Customers Effectively
Grow Your Company- More
What Industries Benefit from ABC Appointment Setting Services?
Leaders in industries like Automotive & Transportation and Agriculture & Agribusiness find appointment setting services from ABC Marketing Services to be highly effective. Our appointment setting services help improve customer service, generate sales, and provide tech support for businesses such as:
Farm Supply Distributors- Equipment Manufacturers
- Organic Farms
- Car Dealerships
- Trucking & Logistics Companies
- More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Automotive & Transportation and Agriculture & Agribusiness.
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Business Services & Consulting and Construction & Engineering.
Call Center Company for Help Desk
Outsourcing your help desk allows your customer service department to operate 24 hours a day. Our call center company in Fremont, CA can offer tier-1 technical support or serve as backup for your in-house help desk team. Simplify your support process and focus on growing your business, instead of dealing with help desk nightmares.
What Makes ABC Marketing Services the Best Choice for Outsourced Help Desk Services?
If you're worried about the high costs and hassles of Help Desk, look no further than our call center company for help. Help desk services from ABC Marketing Services include:
Some of the most competitive rates and flexible pricing options available, catering to a wide variety of needs, from fully dedicated agents to shared options priced by subscriber, call, or device.
A strong, purpose-driven service attitude. Like we stay ready for action with extensive help desk experience, available from 12/5 to 24/7 through phone, text, email, and live chat.
Secure and redundant call center infrastructure.
Bilingual Spanish/English and Portuguese/English agents, all fully trained with extremely low attrition.
Whether you're looking to integrate chat or email into your Help Desk services or hand over your operations for a fully managed system, ABC Marketing Services can help.
What Industries Benefit from Help Desk Services from ABC Marketing Services?
Leaders in industries like E-Commerce & Retail and Education & E-Learning find outsourced help desk services from ABC Marketing Services to be highly effective. Our help desk services improve customer service, generate sales, and provide support for businesses and organizations like:
- Online Learning Platforms
- Private Schools
- Online Stores
- Fashion Brands
- More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Education & E-Learning E-Commerce and Retail.
Call Center Company for Technical Support
ABC Marketing Services is a call center company known for its tech support - so much so that we offer two different tiers to accommodate our customers.
Standard Tech Support
For Basic Tier 1 Tech Support, our agent collects your customer's information and analyzes it to identify and resolve issues using established procedures. Typically, a Tier 1 agent works under the close supervision of a senior technician from your staff. Sometimes, your tech support needs can be integrated with the PTS offerings listed below, generating revenue for your company.
Premium Tech Support (PTS)
Our all-in-one, customizable Premium Technical Support (PTS) solution offers exceptional tech support for all the connected devices and services used by your customers. There's no requirement for you to create your own offering. This comprehensive solution comes with all the necessary call center resources, software, technology, and operational expertise. You just need to promote your PTS program to your customers.
A few of the reasons why customers choose our tech support services include:
Market-Leading Results
We help your company achieve better customer experiences and higher ROI.
Problem Solving
We help you deliver superior tech support experience via immediate live support and 24/7 problem-solving skills.
Available Customer Protection
Bundle additional services like device protection, Internet security, online backup, and other third-party services as part of a single PTS subscription.
What Industries Benefit from Tech Support Services from ABC Marketing Services?
Leaders in industries like Energy & Utilities and Financial Services & Banking find technical support services from ABC Marketing Services to be highly effective. Our technical support services improve customer service, generate sales, and provide support for businesses and organizations like:
- Water & Electric Providers
- Solar Energy Firms
- Investment Companies
- Insurance Firms
- More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Government & Public Sector and Healthcare & Medical.
Call Center Company for Marketing Research
Marketing research, encompassing social and opinion studies, involves the organized collection of data regarding individuals or organizations through statistical techniques and applied social science methods. This approach provides valuable insights to inform market decisions. As an integral part of any business strategy, having the right research is fundamental for sustaining your company's competitive edge - and ABC Marketing Services can help.
What Sets ABC Marketing Services Apart from Other Research Group Providers?
If business growth is on the menu this year, you've got to make informed decisions, and marketing research is one of the best ways to achieve that goal. Contact ABC Marketing Services to learn more about our marketing research services.
What Industries Benefit from Marketing Research Services from ABC Marketing Services?
Leaders in industries like Hospitality & Travel and IT & Software Development find marketing research services from ABC Marketing Services to be highly effective. Our marketing research services improve customer service, generate sales, and provide support for businesses and organizations like:
- Hotels
- Travel Agencies
- Tech Startups
- IT Consulting Firms
- More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Hospitality & Travel and IT & Software Development.
Call Center Company for Surveys
Conducting outbound market research and distributing customer surveys are excellent ways to gain insights into your consumers, allowing you to enhance your products or services. Relying on trial and error can be costly. Let our call center agents assist you in making informed decisions and assessing adoption rates before launching anything new.
At ABC Marketing Services, we have the capacity to create both small and large-scale surveys. Our clients frequently report the benefits of using surveys. Some of those benefits include:
Surveys hold significant power. By tapping into the insights our call center gathers from consumers, we can assist you in developing new products and services or fine-tuning your existing offerings. Ready to discover how ABC Marketing Services can support your company? Give us a shout. We'll take the time to understand your needs and provide a tailored proposal just for you.
What Industries Benefit from Surveys from ABC Marketing Services?
Leaders in industries like Insurance and Logistics & Supply Chain find surveys from ABC Marketing Services to be highly effective. Our surveys help improve customer service, generate sales, and provide support for businesses and organizations like:
- Health Insurance Providers
- Auto Insurance Companies
- Warehousing Companies
- 3PL Providers
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Hospitality & Travel and IT & Software Development.
Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services
As a leading call center company in Fremont, CA, we know that innovative, custom service is what you need to succeed. That's why, since 1996, ABC Marketing Services has led the way in providing cost-conscious yet effective call center solutions for businesses like yours. From telemarketing and help desk services to lead generation and premium tech support, we can help. We've got the tools and resources to keep your company competitive and your customers happy. Contact us today to learn more about our unique call center services
Latest News in Fremont, CA
$5K Grant Applications Open For Fremont Restaurants
patch.comhttps://patch.com/california/fremont/5k-grant-applications-open-fremont-restaurants
The grants can be used for technology upgrades, kitchen equipment, employee training and unexpected hardships.Bay City News, News PartnerFREMONT, CA — The application deadline is approaching for the annual Restaurant Cares Resilience Fund, which will award $5,000 grants to over 230 restaurants across the state, including in Fremont, the California Restaurant Foundation said.The fund was created in 2021 by the f...
The grants can be used for technology upgrades, kitchen equipment, employee training and unexpected hardships.
Bay City News, News Partner
FREMONT, CA — The application deadline is approaching for the annual Restaurant Cares Resilience Fund, which will award $5,000 grants to over 230 restaurants across the state, including in Fremont, the California Restaurant Foundation said.
The fund was created in 2021 by the foundation in response to the economic impact the COVID-19 pandemic had on the restaurant industry. The foundation is the nonprofit arm of the California Restaurant Association, a lobbying group that advocates for the restaurant industry.The grant is partially funded by the PG&E Corporation Foundation.
Since the fund's inception, 1,603 independently owned restaurants have received $7.3 million in grants, including hundreds of restaurants in the Bay Area, the restaurant foundation said.
To be eligible, restaurants must be in PG&E's service area, have no more than five locations, and generate less than $3 million in annual revenue per location.
According to the foundation, the grants can be used for technology upgrades, kitchen equipment, employee training and unexpected hardships.
The fund is meant to help restaurants be more resilient in the face of adversity, Alycia Harshfield, president of the restaurant foundation, said.
"The Resilience Fund was born out of a deep commitment to California's independent restaurants and the passionate people behind them who pour their hearts into every meal they serve," she said.
Restaurant Cares Resilience Fund grant applications are open now through April 26.
More information is available online.
Copyright © 2025 Bay City News, Inc. All rights reserved. Republication, rebroadcast or redistribution without the express written consent of Bay City News, Inc. is prohibited. Bay City News is a 24/7 news service covering the greater Bay Area.
The Timing For Fremont's Full Moon
patch.comhttps://patch.com/california/fremont/full-pink-moon-rise-over-fremont
Here's when it will peek over the eastern horizon.Bea Karnes, Patch StaffFREMONT, CA — The weather forecast this weekend looks to be favorable to see the first full moon of spring as it rises over Fremont Saturday evening.A...
Here's when it will peek over the eastern horizon.
Bea Karnes, Patch Staff
FREMONT, CA — The weather forecast this weekend looks to be favorable to see the first full moon of spring as it rises over Fremont Saturday evening.
April’s full moon is known as the pink moon. It’s not pink, of course. It’s named after the pretty pink ground phlox that signals the arrival of spring. Furthermore, it will peek over the eastern horizon at about 6:45 p.m. local time.
The full moon occurs far enough in advance of the Lyrid meteor shower peak that it could allow for a decent show. It’ll be about 50 percent illuminated at the April 21-22 peak.
One of the oldest recorded meteor showers with observations dating back to 687 B.C., the Lyrids are known for luminous dust trains that last for several seconds, according to NASA. At the peak, the Lyrids offer about 18 shooting stars an hour.
The ancient Eta Aquariid meteor shower gets started around April 19 and runs concurrently with the Lyrids. This shower is the more prolific of the two, offering about 30 shooting stars an hour. These fast meteors also leave glowing trains that can last anywhere from several seconds to minutes, according to NASA. The shower peaks overnight May 4-5 and rambles on until month’s end.
Find out what's happening in Fremontfor free with the latest updates from Patch.
Fremont Kohl's To Permanently Close Saturday
Paige Austinhttps://patch.com/california/fremont/fremont-kohls-permanently-close-saturday
FREMONT, CA — The Kohl's store at Pacific Commons in Fremont will permanently close on Saturday.It is one of dozens of underperforming Kohl's department stores that will close nationwide on Saturday, including several stores across the Golden State, the company informed shoppers on Thursday.The closures were announced in January, but the final shopping date came as a surprise to local shoppers. The final...
FREMONT, CA — The Kohl's store at Pacific Commons in Fremont will permanently close on Saturday.
It is one of dozens of underperforming Kohl's department stores that will close nationwide on Saturday, including several stores across the Golden State, the company informed shoppers on Thursday.
The closures were announced in January, but the final shopping date came as a surprise to local shoppers. The final shopping date was announced on the company's website for each of the 10 California locations closing on Saturday. Kohl's department store is known for affordable clothing and home goods.
The closures are part of a series of cost-cutting measures by the company, including a 10 percent staffing reduction, the elimination of in-store Amazon returns, and the upcoming closure of a massive e-commerce fulfillment center in San Bernardino in May.
In all, 10 stores out of 116 across California will close permanently this week. The stores closing are located at:
Find out what's happening in Fremontfor free with the latest updates from Patch.
The last chance to shop at the shuttering locations is from 10 a.m. and 6 p.m. on Saturday.
In January, the retail chain informed its employees of the slated store closures and "offered a competitive severance package or the ability to apply to other open roles" within the company, according to Kohl's.
"We always take these decisions very seriously," Tom Kingsbury, Kohl's chief executive officer, said in a statement at the time. "As we continue to build on our long-term growth strategy, it is important that we also take difficult but necessary actions to support the health and future of our business for our customers and our teams."
The chain entered the California market in the early 2000's. In closing underperforming stores, Kohl's joins chains including Macy's and Big Lots.
Fremont, CA – Injuries Reported in Crash on I-880 SB North of CA-84
Police Accident Reports (888) 657-1460https://localaccidentreports.com/fremont-ca-injuries-reported-in-crash-on-i-880-sb-north-of-ca-84/
Fremont, CA (April 19, 2025) – Emergency responders were quick to the scene, providing care to the injured victims following a traffic collision that occurred Saturday afternoon on the southbound lanes of I-880, just north of the CA-84 interchange. The crash, reported around 3:30 p.m., impacted the center divider and resulted in delays through the area.According to information provided by the California Highway Patrol, the crash caused injuries to at least one individual. Emergency medical services responded to assess and...
Fremont, CA (April 19, 2025) – Emergency responders were quick to the scene, providing care to the injured victims following a traffic collision that occurred Saturday afternoon on the southbound lanes of I-880, just north of the CA-84 interchange. The crash, reported around 3:30 p.m., impacted the center divider and resulted in delays through the area.
According to information provided by the California Highway Patrol, the crash caused injuries to at least one individual. Emergency medical services responded to assess and transport those in need of further treatment, though exact details regarding the number of injured persons or their conditions have not yet been released.
The incident disrupted traffic flow through Fremont for a period of time, particularly in the southbound lanes where vehicles were backed up due to lane closures near the center divider. Crews worked efficiently to manage the scene and clear the roadway, ensuring safety for all motorists in the affected stretch of the freeway.
Authorities are still investigating the cause of the accident and have not released additional information about the vehicles involved. Witnesses or individuals with dashboard footage are encouraged to contact the California Highway Patrol to aid in the ongoing investigation.
Our thoughts are with those affected by this accident.
Highway Accidents in the Bay Area
Interstate 880 is a major north-south route in the San Francisco Bay Area, connecting key cities and serving as a vital freight corridor. With its high volume of daily traffic and complex interchanges, I-880 is a common site for collisions, especially near junctions such as CA-84 in Fremont.
Accidents on this route can lead to serious injuries and traffic complications, particularly when they occur during busy afternoon hours. Speeding, aggressive lane changes, and congestion are frequent contributors to crashes on this freeway.
When involved in a freeway accident, it is important to seek immediate medical attention and thoroughly document the incident, including vehicle damage, injuries, and contact information from witnesses. These steps are critical for insurance claims and any legal recourse that may be necessary.
Victims may be eligible to pursue compensation for their injuries, medical expenses, and other losses, especially if another driver’s negligence is to blame. Legal assistance can help clarify options and ensure fair treatment throughout the recovery process.
If you or someone you know has been injured in a crash, reach out to Local Accident Reports for assistance.
Bay Station Band Live @ LPV!
patch.comhttps://patch.com/california/fremont/calendar/event/20250405/53dff035-c640-4eba-bf50-fc2a36bf71d4/bay-station-band-live-lpv
This post was contributed by a community member. The views expressed here are the author's own.Livermore, CA|Featured EventBrent Amos, NeighborSat, Apr 5, 2025 at 6:00 PMLas Positas Vine...
This post was contributed by a community member. The views expressed here are the author's own.
Livermore, CA|Featured Event
- Sat, Apr 5, 2025 at 6:00 PM
- Las Positas Vineyards, 1828 Wetmore Rd, Livermore, CA, 94550
- More info here
Join Us!
Live Indoor music
Music is from 6pm-8:30pmWine by the bottle and glass, andfull Tapas menu available for purchase at the tasting room bar.$5 (+tax) reservation fee
More Upcoming Events
Local Event
Apr5
Rotary Young Innovators 3D Printing Challenge
Saturday, 10:00 amFremont, CA
Local Event
Apr5
Cribbage Fun (Singles and doubles)
Saturday, 10:00 amFremont, CA
Local Event
Apr5
Talkin’ Dirt Live: Veggie Gardening in Fremont
Saturday, 11:00 amFremont, CA
Featured Event
Apr5
Hands Off!
Saturday, 11:30 amFremont, CA
Local Event
Apr5
Plant & Cutting Swap
Saturday, 12:00 pmFremont, CA
Local Event
Apr5
Musical Play!
Saturday, 1:00 pmFremont, CA
Disclaimer:
Disclaimer:
This website publishes news articles that contain copyrighted material whose use has not been specifically authorized by the copyright owner. The non-commercial use of these news articles for the purposes of local news reporting constitutes "Fair Use" of the copyrighted materials as provided for in Section 107 of the US Copyright Law.
Service Areas
- Call Center Company in Fremont, CA
- The ABC Marketing Services Difference
- Call Center Company for Cold Calling
- Call Center Company for Appointment Setting
- Call Center Company for Outbound Calls
- Call Center Company for Collections
- Call Center Company for Help Desk
- Call Center Company for Technical Support
- Call Center Company for Customer Support
- Call Center Company for Marketing Research
- Call Center Company for Surveys
