Call Center Company in Fremont, CA
You don't have to be an all-A student from Ohlone College near Fremont to know that exceptional customer service and effective communication are more important than ever in today's environment. With a multitude of platforms available for customer engagement, companies and industries of all kinds are feeling compelled to elevate their client support.
In fact, savvy business leaders are exploring ways to cut costs by outsourcing their inbound and outbound voice services, along with the email and chat support that are crucial to daily operations. If your company is ready to enhance customer experience, retain and grow its client base, increase brand visibility, and outpace competitors, consider collaborating with ABC Marketing Services Services to take the next step.

Years of Experience

- Call Center Company in Fremont, CA
- The ABC Marketing Services Difference
- Call Center Company for Appointment Setting
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Help Desk
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Technical Support
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Marketing Research
- What Industries Benefit from Marketing Research Services from ABC Marketing Services?
- Call Center Company for Surveys
- Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services
The ABC Marketing Services Difference
For over 20 years, our call center company in Fremont, CA has been providing innovative solutions to help you engage with your markets across the U.S., Canada, and beyond. We've successfully launched hundreds of campaigns for a number of needs, including:
Help Desk
Customer Care
Technical Support
Surveys
Appointment Setting
Outbound Sales
Lead Generation
We recognize that choosing to partner with a call center for customer care and product support is a significant commitment. We also understand how challenging it can be to transition from another call center provider. That's why, as your trusted partner, we're dedicated to guiding you through this process every step of the way.
When you collaborate with ABC Marketing Services, you gain access to a team of experts who are ready to support your customers as if they were their own. Unlike other call center companies, we offer services that are fully customized to meet the unique needs of your business. Our centers are close to the U.S., in user-friendly destinations in Mexico, Belize, El Salvador, and Brazil, where our pricing is 50% lower than standard rates, and we can handle projects in Spanish, English, Portuguese, and other languages.

What Industries Does ABC Marketing Services Target?
If you own a business, you're probably wondering whether we serve the industry in which you work. We're proud to serve many businesses in a number of different industries, including:
Agriculture & Agribusiness
Automotive & Transportation
Business Services & Consulting
Construction & Engineering
E-Commerce & Retail
Education & E-Learning
Energy & Utilities
Financial Services & Banking
Government & Public Sector
Healthcare & Medical Services
Hospitality & Travel
Human Resources & Staffing
Information Technology (IT) & Software Development
Insurance
Legal & Law Firms
Logistics & Supply Chain
Manufacturing & Industrial
Marketing & Advertising
Media & Entertainment
Nonprofit & Charitable Organizations
Real Estate & Property Management
Security & Surveillance
Telecommunications
Waste Management & Environmental Services
Plastic surgery clinics
The bottom line? Our key motivator is your success. Let's talk today about your business objectives. Once we understand your business and your goals, we'll help you achieve the results you want with the help of reliable call center pros. Now that you know more about ABC Marketing Services, let's take a deeper dive into the most popular call center services we provide.
Call Center Company for Appointment Setting
Could you imagine booking an appointment at Aegis Gardens Fremont in Fremont, only for their team to make a mistake and lose the reservation you made? Chances are you'd be mad. The same goes for your company when one of your customers books an appointment, and it's lost or delayed.
We recognize how time-consuming appointment setting can be for your business. That's where ABC Marketing Services comes in. We're one of the top call center companies providing appointment-setting services in the U.S. We specialize in offering customized solutions for businesses aiming to simplify their scheduling and improve customer engagement. Our goal is to help companies like yours stay organized and concentrate on what truly counts—achieving growth and success.

Why Hire a Call Center Company in Fremont, CA for Appointment Setting?
Partnering with a knowledgeable call center for appointment setting can help you save time, cut costs, and minimize stress. Plus, your business can avoid expenses such as equipment, overhead, setup time, and training, all while enhancing your profits and sales.
Some additional benefits of working with ABC Marketing Services for appointment setting include:
24/7 Service
Focus More Time on Your Business
Correct Difficult Staffing Problems
Communicate with Customers Effectively
Grow Your Company
More
What Industries Benefit from ABC Appointment Setting Services?
Leaders in industries like Automotive & Transportation and Agriculture & Agribusiness find appointment setting services from ABC Marketing Services to be highly effective. Our appointment setting services help improve customer service, generate sales, and provide tech support for businesses such as:
Farm Supply Distributors
Equipment Manufacturers
Organic Farms
Car Dealerships
Trucking & Logistics Companies
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Automotive & Transportation and Agriculture & Agribusiness.
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Business Services & Consulting and Construction & Engineering.
Call Center Company for Help Desk
Outsourcing your help desk allows your customer service department to operate 24 hours a day. Our call center company in Fremont, CA can offer tier-1 technical support or serve as backup for your in-house help desk team. Simplify your support process and focus on growing your business, instead of dealing with help desk nightmares.

What Makes ABC Marketing Services the Best Choice for Outsourced Help Desk Services?
If you're worried about the high costs and hassles of Help Desk, look no further than our call center company for help. Help desk services from ABC Marketing Services include:
Some of the most competitive rates and flexible pricing options available, catering to a wide variety of needs, from fully dedicated agents to shared options priced by subscriber, call, or device.
A strong, purpose-driven service attitude. Like we stay ready for action with extensive help desk experience, available from 12/5 to 24/7 through phone, text, email, and live chat.
Secure and redundant call center infrastructure.
Bilingual Spanish/English and Portuguese/English agents, all fully trained with extremely low attrition.
Whether you're looking to integrate chat or email into your Help Desk services or hand over your operations for a fully managed system, ABC Marketing Services can help.
What Industries Benefit from Help Desk Services from ABC Marketing Services?
Leaders in industries like E-Commerce & Retail and Education & E-Learning find outsourced help desk services from ABC Marketing Services to be highly effective. Our help desk services improve customer service, generate sales, and provide support for businesses and organizations like:
Online Learning Platforms
Private Schools
Online Stores
Fashion Brands
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Education & E-Learning E-Commerce and Retail.
Call Center Company for Technical Support
ABC Marketing Services is a call center company known for its tech support - so much so that we offer two different tiers to accommodate our customers.

Standard Tech Support
For Basic Tier 1 Tech Support, our agent collects your customer's information and analyzes it to identify and resolve issues using established procedures. Typically, a Tier 1 agent works under the close supervision of a senior technician from your staff. Sometimes, your tech support needs can be integrated with the PTS offerings listed below, generating revenue for your company.

Premium Tech Support (PTS)
Our all-in-one, customizable Premium Technical Support (PTS) solution offers exceptional tech support for all the connected devices and services used by your customers. There's no requirement for you to create your own offering. This comprehensive solution comes with all the necessary call center resources, software, technology, and operational expertise. You just need to promote your PTS program to your customers.
A few of the reasons why customers choose our tech support services include:
Market-Leading Results
We help your company achieve better customer experiences and higher ROI.
Problem Solving
We help you deliver superior tech support experience via immediate live support and 24/7 problem-solving skills.
Available Customer Protection
Bundle additional services like device protection, Internet security, online backup, and other third-party services as part of a single PTS subscription.
What Industries Benefit from Tech Support Services from ABC Marketing Services?
Leaders in industries like Energy & Utilities and Financial Services & Banking find technical support services from ABC Marketing Services to be highly effective. Our technical support services improve customer service, generate sales, and provide support for businesses and organizations like:
Water & Electric Providers
Solar Energy Firms
Investment Companies
Insurance Firms
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Government & Public Sector and Healthcare & Medical.
Call Center Company for Marketing Research
Marketing research, encompassing social and opinion studies, involves the organized collection of data regarding individuals or organizations through statistical techniques and applied social science methods. This approach provides valuable insights to inform market decisions. As an integral part of any business strategy, having the right research is fundamental for sustaining your company's competitive edge - and ABC Marketing Services can help.
What Sets ABC Marketing Services Apart from Other Research Group Providers?

If business growth is on the menu this year, you've got to make informed decisions, and marketing research is one of the best ways to achieve that goal. Contact ABC Marketing Services to learn more about our marketing research services.
What Industries Benefit from Marketing Research Services from ABC Marketing Services?
Leaders in industries like Hospitality & Travel and IT & Software Development find marketing research services from ABC Marketing Services to be highly effective. Our marketing research services improve customer service, generate sales, and provide support for businesses and organizations like:
Hotels
Travel Agencies
Tech Startups
IT Consulting Firms
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Hospitality & Travel and IT & Software Development.
Call Center Company for Surveys
Conducting outbound market research and distributing customer surveys are excellent ways to gain insights into your consumers, allowing you to enhance your products or services. Relying on trial and error can be costly. Let our call center agents assist you in making informed decisions and assessing adoption rates before launching anything new.
At ABC Marketing Services, we have the capacity to create both small and large-scale surveys. Our clients frequently report the benefits of using surveys. Some of those benefits include:
Surveys hold significant power. By tapping into the insights our call center gathers from consumers, we can assist you in developing new products and services or fine-tuning your existing offerings. Ready to discover how ABC Marketing Services can support your company? Give us a shout. We'll take the time to understand your needs and provide a tailored proposal just for you.
What Industries Benefit from Surveys from ABC Marketing Services?
Leaders in industries like Insurance and Logistics & Supply Chain find surveys from ABC Marketing Services to be highly effective. Our surveys help improve customer service, generate sales, and provide support for businesses and organizations like:
Health Insurance Providers
Auto Insurance Companies
Warehousing Companies
3PL Providers
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Hospitality & Travel and IT & Software Development.
Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services
As a leading call center company in Fremont, CA, we know that innovative, custom service is what you need to succeed. That's why, since 1996, ABC Marketing Services has led the way in providing cost-conscious yet effective call center solutions for businesses like yours. From telemarketing and help desk services to lead generation and premium tech support, we can help. We've got the tools and resources to keep your company competitive and your customers happy. Contact us today to learn more about our unique call center services
Latest News in Fremont, CA
California city named best place in US to raise a family. Here’s which one
Kendrick Marshallhttps://www.sacbee.com/news/california/article307423196.html
A California city is the best place in the nation to raise a family, according to WalletHub.The personal finance website recently released its list of the Best and Worst Places to Raise a Family in the United States in 2025, based on factors including housing costs, recreation opportunties and the quality of local schools and health care systems.Fremont ranked No. 1 overall.“Finding the best place to raise a family...
A California city is the best place in the nation to raise a family, according to WalletHub.
The personal finance website recently released its list of the Best and Worst Places to Raise a Family in the United States in 2025, based on factors including housing costs, recreation opportunties and the quality of local schools and health care systems.
Fremont ranked No. 1 overall.
“Finding the best place to raise a family is difficult, between balancing an affordable cost of living with good educational opportunities, safety and enough recreation to keep kids entertained,” WalletHub analyst Chip Lupo wrote in an article published on May 27.
“Current or prospective parents can benefit from narrowing down their choices to a few of the best cities that are within a reasonable drive,” he added.
In total, 26 California cities landed on WalletHub list.
Fremont scored first place on WalletHub’s list of the best U.S. cities for families, earning an overall score of 73.53 out of 100.
The Bay Area city had an estimated population of 228,192 residents in 2024, according to the U.S. Census Bureau.
Nearly 50% of households have children under 18, WalletHub said, one of the highest rates in the United States.
Fremont boasts one of the highest median household incomes in the nation, at $176,350 a year, Census data showed.
According to WalletHub, the city had the third-lowest share of families living in poverty in the nation and the third-lowest share receiving food stamps
Fremont also ranked No. 1 in socioeconomics, second in child care and education, fourth in health, and ninth in affordability, WalletHub said.
Other factors that make Fremont a good spot for families include a high percentage of top-rated public schools and plentiful parkland acres per capita, according to the personal finance website.
In total, 26 California cities landed on WalletHub’s list of the best places in the nation to raise families.
Irvine took fourth place, while San Diego came in 10th place.
Huntington Beach barely missed the top 10, landing at No. 11
Further down in the rankings, Sacramento landed at No. 41, while Modesto was No. 79 and Fresno was No. 124.
Source: WalletHub
According to WalletHub, these are the top cities for families in the United States:
These U.S. cities offered the most challenges for people looking to raise a family, WalletHub said:
To determine the best and worse cities for families, WalletHub said it compared a sample of 182 cities in the United States based on 42 key metrics, including:
The personal finance website graded each metric on a 100-point scale, with a score of 100 representing “the most favorable conditions for family life.”
WalletHub calculated each city’s weighted average across all metrics to calculate its overall score and ranked them in order based on the resulting scores.
Data came from the U.S. Census Bureau, TripAdvisor, Yelp, Numbeo and the U.S. Department of Housing and Urban Development.
WalletHub also sought data from the U.S. Bureau of Labor Statistics and the federal Centers for Disease Control and Prevention.
City In Alameda County Named Best Place To Raise A Family In The Country
patch.comhttps://patch.com/california/fremont/bay-area-city-named-best-place-raise-family-country
Declared the happiest city for five years in a row, it may come as no surprise this city is considered the best to raise a family. FREMONT, CA — The average American moves 11.7 times in their lives and if a family is looking to relocate somewhere new to raise their family, there may be no better choice than this city in the Bay Area, according to a recent study.Fremont was declared the best city to raise a family, according to a ...
Declared the happiest city for five years in a row, it may come as no surprise this city is considered the best to raise a family.
FREMONT, CA — The average American moves 11.7 times in their lives and if a family is looking to relocate somewhere new to raise their family, there may be no better choice than this city in the Bay Area, according to a recent study.
Fremont was declared the best city to raise a family, according to a study by WalletHub, which compared more than 180 cities and based the finding on 45 key metrics such as cost of housing, quality of local schools and health-care systems.
Top 5 Places to Raise a Family in 2025
“Finding the best place to raise a family is difficult, between balancing an affordable cost of living with good educational opportunities, safety and enough recreation to keep kids entertained. On top of all of these factors, people also often want to raise their children close to their extended family. Therefore, current or prospective parents can benefit from narrowing down their choices to a few of the best cities that are within a reasonable drive of their family,” said Chip Lupo, a WalletHub analyst.
WalletHub, a personal finance company, has also named Fremont the happiest city in the U.S. for five years in a row using metrics such as average leisure time spent per day to the depression rate to the income-growth rate.
Find out what's happening in Fremontfor free with the latest updates from Patch.
Many people may think that having more money equals happiness but the study found a different outcome.
“Research shows that having more money only increases your happiness until you’re making at least $75,000 per year — anything more you earn likely won’t have an impact. Therefore, when deciding where to live to maximize your happiness, you’ll want to pick a city that offers more than just a decent average income. The ideal city provides conditions that foster good mental and physical health, like reasonable work hours, short commutes, good weather, and caring neighbors,” Lupo said.
Rail Fair - A Train Extravaganza!
patch.comhttps://patch.com/california/fremont/calendar/event/20250525/fa2bda9e-01d1-40be-bf91-70773277a27c/rail-fair-a-train-extravaganza
Come to Rail Fair at Ardenwood Historic Farm on Memorial Day Weekend: MAY 24, 25, and 26. Bring your family and enjoy trains of all sizes, from a variety of model and live steam trains, to a full-size steam locomotive. Rail Fair is loads of fun for train fans of all ages. So much fun that some families come all 3 days! Attractions will include train rides, operating model trains, historic railroad equipment displays, live music, tours of the historic Patterson House, and more. Purchase food and treats or bring your own picni...
Come to Rail Fair at Ardenwood Historic Farm on Memorial Day Weekend: MAY 24, 25, and 26. Bring your family and enjoy trains of all sizes, from a variety of model and live steam trains, to a full-size steam locomotive. Rail Fair is loads of fun for train fans of all ages. So much fun that some families come all 3 days! Attractions will include train rides, operating model trains, historic railroad equipment displays, live music, tours of the historic Patterson House, and more. Purchase food and treats or bring your own picnic.
Buy your tickets in advance so you don’t have to wait in line! IMPORTANT NOTE: Advance tickets are only available until May 23. On event days you can purchase tickets at the gate (cash and credit cards accepted). Get your advance tickets here: East Bay Regional Parks Online Registration.
Rail Fair is a fundraiser for the nonprofit Railroad Museum at Ardenwood, operated by SPCRR, in partnership with Ardenwood Historic Farm. Admission includes all activities! Prices are $16 for adults (18+), $14 for seniors (62+), $13 for children (4-17), and free for ages 3 and under. Parking is also free.
The event hours are 10 am to 4 pm each day. Ardenwood is located at 34600 Ardenwood Boulevard in Fremont near the intersection of I-880 and Hwy 84. For general information call 510-544-2797. More Rail Fair information will be available on SPCRR’s Facebook page www.facebook.com/spcrrMuseum and our website www.spcrr.org.
$16/adults; $14/seniors 62+/$13/Kids 4-17, 3 and under FREE
How Much Do You Really Need To Make To Afford Rent In Fremont?
patch.comhttps://patch.com/california/fremont/what-your-income-should-be-rent-fremont-report-says
FREMONT, CA — It’s no secret that California is an expensive place to live, but just how much income does it take to rent comfortably these days?With mortgage rates hovering near record highs and rents continuing to climb, a new report from Zillow finds that renters nationwide now need to earn at least $80,000 annually to afford a modest apartment — up from $60,000 five years ago.In California, the bar is even higher. Renters in major cities, coastal towns, and wine country communities must of...
FREMONT, CA — It’s no secret that California is an expensive place to live, but just how much income does it take to rent comfortably these days?
With mortgage rates hovering near record highs and rents continuing to climb, a new report from Zillow finds that renters nationwide now need to earn at least $80,000 annually to afford a modest apartment — up from $60,000 five years ago.
In California, the bar is even higher. Renters in major cities, coastal towns, and wine country communities must often make six figures to get by, according to the Zillow report, released earlier this month.
In Fremont, for example, the average rent in 2025 is $3,038 per month. That translates to an annual income of roughly $121,509 to meet the standard affordability guideline — spending no more than 30 percent of one’s income on housing.
But that’s far from the reality for many. A household would need to make $100,000 a year to comfortably afford a $2,500 monthly rental, a threshold many renters struggle to meet.
Find out what's happening in Fremontfor free with the latest updates from Patch.
Since April 2020, the national median rent has increased 28.7 percent to $1,858, while median household income has only risen 22.5 percent, now sitting at around $82,000.
“House costs have surged since pre-pandemic, with rents growing quite a bit faster than wages,” said Orphe Divounguy, senior economist at Zillow. “This often leaves little room for other expenses, making it particularly difficult for those hoping to save for a down payment on a future home.”
Zillow identified eight major metro areas where renters must make at least $100,000 to afford a typical apartment:
In six of these cities, median-income renters would have to spend more than 30 percent of their earnings on rent. But in San Jose and San Francisco, wages have kept pace better. A typical San Jose household would spend 25 percent of its income on rent; in San Francisco, 28 percent.On the flip side, Zillow identified some of California’s most affordable rental markets:
To help renters estimate what they can afford, Zillow offers a rent affordability calculator.
Get On The Interest List As Fremont Adds 560 Affordable Housing Units In 2025
patch.comhttps://patch.com/california/fremont/fremont-add-560-affordable-housing-units-2025
The city is marking Affordable Housing Month with a major expansion and new community openings.Bea Karnes, Patch StaffFREMONT, CA — The City of Fremont is celebrating Affordable Housing Month with the rollout of 560 new affordable housing units in 2025, marking a significant investment in long-term housing stability for low-income residents.Kicking off t...
The city is marking Affordable Housing Month with a major expansion and new community openings.
Bea Karnes, Patch Staff
FREMONT, CA — The City of Fremont is celebrating Affordable Housing Month with the rollout of 560 new affordable housing units in 2025, marking a significant investment in long-term housing stability for low-income residents.
Kicking off the milestone is the May 15 grand opening of Fremont Family Apartments—54 units built in partnership with Abode Housing Development and Community of Christ, designed for families and individuals at risk of homelessness.
Located at 34320 Fremont Blvd., the complex includes social services, energy-efficient features, and child-friendly amenities just steps from public transportation and Northgate Park.
“Affordable housing transforms lives,” said Mayor Raj Salwan. “When families have stable housing, they gain the security to pursue opportunity… Fremont is committed to creating housing that empowers families and builds a more inclusive, thriving city.”
In total, five new developments will come online this year, including Bell Street Gardens—a former motel transformed into 126 affordable units—and Osgood North and South, which utilize prefabricated construction to lower building costs. The city has committed more than $30 million to support the efforts, with another $34 million allocated for future projects.
Find out what's happening in Fremontfor free with the latest updates from Patch.
The expansion aligns with Fremont’s Housing Element goal to build nearly 13,000 new homes by 2031, over half of which must be affordable under state housing mandates.
The City urges residents interested in future opportunities to sign up for its Affordable Housing Interest List.
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