Keep Your Company Competitive and Customers Happy with Call Center Services from ABC Marketing Services

Call Center Company in Sioux Falls, SD

You don't have to be an all-A student from University of Sioux Falls near Sioux Falls to know that exceptional customer service and effective communication are more important than ever in today's environment. With a multitude of platforms available for customer engagement, companies and industries of all kinds are feeling compelled to elevate their client support.

In fact, savvy business leaders are exploring ways to cut costs by outsourcing their inbound and outbound voice services, along with the email and chat support that are crucial to daily operations. If your company is ready to enhance customer experience, retain and grow its client base, increase brand visibility, and outpace competitors, consider collaborating with ABC Marketing Services Services to take the next step.

Call Center Company Sioux Falls, SD

The ABC Marketing Services Difference

For over 20 years, our call center company in Sioux Falls, SD has been providing innovative solutions to help you engage with your markets across the U.S., Canada, and beyond. We've successfully launched hundreds of campaigns for a number of needs, including:

  • HelpHelp Desk
  • CareCustomer Care
  • TechnicalTechnical Support
  • SurveysSurveys
  • SettingAppointment Setting
  • OutboundOutbound Sales
  • LeadLead Generation

We recognize that choosing to partner with a call center for customer care and product support is a significant commitment. We also understand how challenging it can be to transition from another call center provider. That's why, as your trusted partner, we're dedicated to guiding you through this process every step of the way.

When you collaborate with ABC Marketing Services, you gain access to a team of experts who are ready to support your customers as if they were their own. Unlike other call center companies, we offer services that are fully customized to meet the unique needs of your business. Our centers are close to the U.S., in user-friendly destinations in Mexico, Belize, El Salvador, and Brazil, where our pricing is 50% lower than standard rates, and we can handle projects in Spanish, English, Portuguese, and other languages.

The ABC Marketing Sioux Falls, SD

What Industries Does ABC Marketing Services Target?

If you own a business, you're probably wondering whether we serve the industry in which you work. We're proud to serve many businesses in a number of different industries, including:

The bottom line? Our key motivator is your success. Let's talk today about your business objectives. Once we understand your business and your goals, we'll help you achieve the results you want with the help of reliable call center pros. Now that you know more about ABC Marketing Services, let's take a deeper dive into the most popular call center services we provide.

Call Center Company for Appointment Setting

Could you imagine booking an appointment at Grand Living At Lake Lorraine in Sioux Falls, only for their team to make a mistake and lose the reservation you made? Chances are you'd be mad. The same goes for your company when one of your customers books an appointment, and it's lost or delayed.

We recognize how time-consuming appointment setting can be for your business. That's where ABC Marketing Services comes in. We're one of the top call center companies providing appointment-setting services in the U.S. We specialize in offering customized solutions for businesses aiming to simplify their scheduling and improve customer engagement. Our goal is to help companies like yours stay organized and concentrate on what truly counts—achieving growth and success.

ABC Marketing Customer Care Sioux Falls, SD

Why Hire a Call Center Company in Sioux Falls, SD for Appointment Setting?

Partnering with a knowledgeable call center for appointment setting can help you save time, cut costs, and minimize stress. Plus, your business can avoid expenses such as equipment, overhead, setup time, and training, all while enhancing your profits and sales.

Some additional benefits of working with ABC Marketing Services for appointment setting include:

  • Care24/7 Service
  • FocusFocus More Time on Your Business
  • CorrectCorrect Difficult Staffing Problems
  • CommunicateCommunicate with Customers Effectively
  • GrowGrow Your Company
  • MoreMore

What Industries Benefit from ABC Appointment Setting Services?

Leaders in industries like Automotive & Transportation and Agriculture & Agribusiness find appointment setting services from ABC Marketing Services to be highly effective. Our appointment setting services help improve customer service, generate sales, and provide tech support for businesses such as:

  • list-startFarm Supply Distributors
  • list-startEquipment Manufacturers
  • list-startOrganic Farms
  • list-startCar Dealerships
  • list-startTrucking & Logistics Companies
  • list-startMore

Call Center Company for Help Desk

Outsourcing your help desk allows your customer service department to operate 24 hours a day. Our call center company in Sioux Falls, SD can offer tier-1 technical support or serve as backup for your in-house help desk team. Simplify your support process and focus on growing your business, instead of dealing with help desk nightmares.

ABC Marketing Help Desk Sioux Falls, SD

What Makes ABC Marketing Services the Best Choice for Outsourced Help Desk Services?

If you're worried about the high costs and hassles of Help Desk, look no further than our call center company for help. Help desk services from ABC Marketing Services include:

01

Some of the most competitive rates and flexible pricing options available, catering to a wide variety of needs, from fully dedicated agents to shared options priced by subscriber, call, or device.

02

A strong, purpose-driven service attitude. Like we stay ready for action with extensive help desk experience, available from 12/5 to 24/7 through phone, text, email, and live chat.

03

Secure and redundant call center infrastructure.

04

Bilingual Spanish/English and Portuguese/English agents, all fully trained with extremely low attrition.

Whether you're looking to integrate chat or email into your Help Desk services or hand over your operations for a fully managed system, ABC Marketing Services can help.

What Industries Benefit from Help Desk Services from ABC Marketing Services?

Leaders in industries like E-Commerce & Retail and Education & E-Learning find outsourced help desk services from ABC Marketing Services to be highly effective. Our help desk services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startOnline Learning Platforms
  • list-startPrivate Schools
  • list-startOnline Stores
  • list-startFashion Brands
  • list-startMore

Call Center Company for Technical Support

ABC Marketing Services is a call center company known for its tech support - so much so that we offer two different tiers to accommodate our customers.

ABC Marketing Technical Support Sioux Falls, SD

Standard Tech Support

For Basic Tier 1 Tech Support, our agent collects your customer's information and analyzes it to identify and resolve issues using established procedures. Typically, a Tier 1 agent works under the close supervision of a senior technician from your staff. Sometimes, your tech support needs can be integrated with the PTS offerings listed below, generating revenue for your company.

ABC Marketing Surveys Sioux Falls, SD

Premium Tech Support (PTS)

Our all-in-one, customizable Premium Technical Support (PTS) solution offers exceptional tech support for all the connected devices and services used by your customers. There's no requirement for you to create your own offering. This comprehensive solution comes with all the necessary call center resources, software, technology, and operational expertise. You just need to promote your PTS program to your customers.

A few of the reasons why customers choose our tech support services include:

01

Market-Leading Results

We help your company achieve better customer experiences and higher ROI.

02

Problem Solving

We help you deliver superior tech support experience via immediate live support and 24/7 problem-solving skills.

03

Available Customer Protection

Bundle additional services like device protection, Internet security, online backup, and other third-party services as part of a single PTS subscription.

What Industries Benefit from Tech Support Services from ABC Marketing Services?

Leaders in industries like Energy & Utilities and Financial Services & Banking find technical support services from ABC Marketing Services to be highly effective. Our technical support services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startWater & Electric Providers
  • list-startSolar Energy Firms
  • list-startInvestment Companies
  • list-startInsurance Firms
  • list-startMore

Call Center Company for Marketing Research

Marketing research, encompassing social and opinion studies, involves the organized collection of data regarding individuals or organizations through statistical techniques and applied social science methods. This approach provides valuable insights to inform market decisions. As an integral part of any business strategy, having the right research is fundamental for sustaining your company's competitive edge - and ABC Marketing Services can help.

What Sets ABC Marketing Services Apart from Other Research Group Providers?

ABC Marketing Appointment Setting Sioux Falls, SD

If business growth is on the menu this year, you've got to make informed decisions, and marketing research is one of the best ways to achieve that goal. Contact ABC Marketing Services to learn more about our marketing research services.

What Industries Benefit from Marketing Research Services from ABC Marketing Services?

Leaders in industries like Hospitality & Travel and IT & Software Development find marketing research services from ABC Marketing Services to be highly effective. Our marketing research services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHotels
  • list-startTravel Agencies
  • list-startTech Startups
  • list-startIT Consulting Firms
  • list-startMore

Call Center Company for Surveys

Conducting outbound market research and distributing customer surveys are excellent ways to gain insights into your consumers, allowing you to enhance your products or services. Relying on trial and error can be costly. Let our call center agents assist you in making informed decisions and assessing adoption rates before launching anything new.

At ABC Marketing Services, we have the capacity to create both small and large-scale surveys. Our clients frequently report the benefits of using surveys. Some of those benefits include:

Surveys hold significant power. By tapping into the insights our call center gathers from consumers, we can assist you in developing new products and services or fine-tuning your existing offerings. Ready to discover how ABC Marketing Services can support your company? Give us a shout. We'll take the time to understand your needs and provide a tailored proposal just for you.

What Industries Benefit from Surveys from ABC Marketing Services?

Leaders in industries like Insurance and Logistics & Supply Chain find surveys from ABC Marketing Services to be highly effective. Our surveys help improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHealth Insurance Providers
  • list-startAuto Insurance Companies
  • list-startWarehousing Companies
  • list-start3PL Providers

Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services

As a leading call center company in Sioux Falls, SD, we know that innovative, custom service is what you need to succeed. That's why, since 1996, ABC Marketing Services has led the way in providing cost-conscious yet effective call center solutions for businesses like yours. From telemarketing and help desk services to lead generation and premium tech support, we can help. We've got the tools and resources to keep your company competitive and your customers happy. Contact us today to learn more about our unique call center services

Latest News in Sioux Falls, SD

Woah! 14-Year-Old Iowa Fisherman Catches Massive 68-Pound Catfish

It was a good weekend in Iowa to reel in some big fish. But one 8th-grader caught the ultimate prize.Iowa resident Benjamin Strong had a successful fishing weekend after reeling in a massive flathead catfish weighing nearly 70 pounds. That's a lot of fish!READ MORE: Hook, Line & Legal: Who Needs A Fishing License In South Dakota?Our news partners...

It was a good weekend in Iowa to reel in some big fish. But one 8th-grader caught the ultimate prize.

Iowa resident Benjamin Strong had a successful fishing weekend after reeling in a massive flathead catfish weighing nearly 70 pounds. That's a lot of fish!

READ MORE: Hook, Line & Legal: Who Needs A Fishing License In South Dakota?

Our news partners at Dakota News Now report that Benjamin chose his lucky spot by the Burlington Street Dam to cast a line in the Iowa River. The 14-year-old Iowa native says he normally fishes before school starts to avoid heat and crowds. Benjamin always believed there was a chance to capture a big fish. However, he never thought he would be one of the fortunate fishermen to catch something so large.

“The biggest flyhide before that was five pounds that I caught. I’ve seen videos and pictures of people catching big catfish, but like, I’ve never tried really hard to put that image of how big that would really look. So when I weighed it, I started freaking out and then it wasn’t until when I got home and did some searching that I realized how rare a fish is that big."

Benjamin did not have a net, but was wholly determined to reel this rare catfish to shore.

According to the Iowa Department of Natural Resources, the largest flathead catfish caught in the state weighed 81 pounds. This record was set on June 1st, 1958, at Ellis Lake.

Who knew that dedication and patience would pay off so soon for this young fisherman! Congratulations, Benjamin!

Sioux Falls, SD – Serious Injury Accident Near Marion Rd and Hartford Exit on I-90 Westbound

Sioux Falls, SD (June 3, 2025) – Emergency responders including South Dakota Highway Patrol and local paramedics were on scene addressing a serious injury accident on I-90 Westbound between the Marion Rd and Hartford Exit around 5:42 PM on June 3.First responders worked quickly to provide care to multiple individuals suffering from a variety of injuries sustained in the crash. Due to the severity of the collision, traffic on westbound I-90 was diverted by authorities to manage congestion and ensure safety....

Sioux Falls, SD (June 3, 2025) – Emergency responders including South Dakota Highway Patrol and local paramedics were on scene addressing a serious injury accident on I-90 Westbound between the Marion Rd and Hartford Exit around 5:42 PM on June 3.

First responders worked quickly to provide care to multiple individuals suffering from a variety of injuries sustained in the crash. Due to the severity of the collision, traffic on westbound I-90 was diverted by authorities to manage congestion and ensure safety.

Details about the number of vehicles involved have not been fully released, and investigators are actively gathering information to determine the factors contributing to the incident. Our sincere thoughts go out to those impacted by this crash.

Highway Accidents in South Dakota

This serious accident on I-90 highlights the dangers present on busy interstate routes throughout South Dakota. High-speed travel combined with heavy traffic volumes can quickly lead to severe collisions, especially during peak hours. The closure and diversion of lanes between Marion Rd and the Hartford Exit disrupted normal traffic flow, underscoring the impact such accidents have on regional transportation and commuter safety.

Highway accidents often result from factors including sudden braking, distracted driving, and adverse weather or road conditions. The work of the South Dakota Highway Patrol and emergency medical services is crucial in managing crash scenes effectively, providing immediate medical care, and restoring safe travel conditions as soon as possible.

Motorists are encouraged to remain vigilant while driving on interstates, maintain safe following distances, and avoid distractions to help reduce the likelihood of serious injury crashes like this one. Prompt emergency response and coordinated traffic control also help limit the overall impact on the community.

If you or someone you know has been involved in a serious highway accident, it is important to seek medical evaluation immediately and access resources to support recovery and legal rights. South Dakota offers various programs and assistance for victims of traffic collisions.

Local Accident Reports recommends staying informed about road conditions and emergency notifications, and acting quickly when accidents occur to protect yourself and others on the road.

If you have been injured in a highway accident or need guidance on next steps, Local Accident Reports can connect you with local support and information to help navigate your situation. Don’t wait to get the help you deserve—reach out today for assistance tailored to your needs.

Note: These posts are created solely for the use of Local Accident Reports. We have not verified the information in these posts as the information is gathered from secondary sources. If you have personal knowledge that the information contained in these posts is inaccurate, please contact Local Accident Reports immediately so we can make the necessary corrections or remove the story.

Disclaimer: We are providing this information to the general public as a resource to use in the event you or a family member are injured in a similar incident. Every effort is put forth to honor the victims of accidents, and hope the information presented helps others avoid the same type of accidents in the future. The photos depicted in these posts are not representative of the actual accident scene. Please contact Local Accident Reports at (888) 657-1460 to be connected with an attorney in your area who will answer any legal questions you may have.

South Dakota state high school golf championship team, individual leaderboards

SIOUX FALLS — The spring 2025 South Dakota High School Activities Association state individual and team golf champions were crowned on Tuesday, June 3.The action took place at four golf courses around the state as the SDHSAA girls and Class B boys golf champions were decided.Here’s a look at the results:Class AA girls golfMonday-Tuesday at Prairie Green GC, Sioux Falls. Team scores: 1. Aberdeen Central, 317-308—6252. Mitchell, 327-316—6433. Rapid ...

SIOUX FALLS — The spring 2025 South Dakota High School Activities Association state individual and team golf champions were crowned on Tuesday, June 3.

The action took place at four golf courses around the state as the SDHSAA girls and Class B boys golf champions were decided.

Here’s a look at the results:

Class AA girls golf

Monday-Tuesday at Prairie Green GC, Sioux Falls.

Team scores:

1. Aberdeen Central, 317-308—625

2. Mitchell, 327-316—643

3. Rapid City Stevens, 342-332—674

4. O’Gorman, 353-343—696

5. Sioux Falls Jefferson, 362-342—704

6. Sioux Falls Lincoln, 358-347—705

7. Brookings, 377-354—731

8. Yankton, 378-368—746

9. Brandon Valley, 380-382—762

10. Pierre, 409-394—803

Top-25 individuals

1. Olivia Braun, Aberdeen Central, 71-69—140

2. Maddie Childs, Mitchell, 77-71—148

3. Alison Kennedy, Spearfish, 79-73—152

4. Emma Dohrer, Aberdeen Central, 77-77—154

5. Kyley Wirebaugh, Aberdeen Central, 80-77—157

6. Gabi Olson, Watertown, 81-77—158

T7. Erin Hurd, O'Gorman, 83-78—161

T7. Anna Eliason, Mitchell, 77-84—161

T9. Faith Skelton, Sioux Falls Jefferson, 84-79—163

T9. Ava Eliason, Mitchell, 85-78—163

11. Liliana Van der Wyst, Rapid City Stevens, 85-79—164

T12. Hayden Thorton, Rapid City Stevens, 85-80—165

T12. Lauren Knapp, Rapid City Stevens, 81-84—165

14. Geneva Fredrickson, O'Gorman, 84-82—166

T15. Miyah Foerster, Brookings, 88-79—167

T15. Hadley Hart, Pierre, 83-84—167

17. Ella Homstad, Yankton, 81-87—168

T18. Abbigail Westra, Sioux Falls Lincoln, 88-83—171

T18. Mia Larson, Mitchell, 88-83—171

20. Sabrina Krajewski, Yankton, 89-84—173

T21. Cadence Kijmer, Spearfish, 90-84—174

T21. Chloe Vikander, Aberdeen Central, 89-85—174

23. Olivia Schaefer, Sioux Falls Lincoln, 88-87—175

T24. Josie Bertrand, Brookings, 89-87—176

T24. Lillian Heisinger, Sturgis Brown, 86-90—176

Class A girls golf

Monday-Tuesday at Madison GC, Madison.

Team scores:

1. St. Thomas More, 345-335—680

2. Sioux Falls Christian, 345-340—685

3. Aberdeen Roncalli, 348-352—700

4. Vermillion, 344-368—712

5. Madison, 368-350—718

6. West Central, 374-367—741

7. Sioux Valley, 410-397—807

8. Winner, 419-396—815

9. Chamberlain, 424-406—830

10. Belle Fourche, 426-415—841

11. Rapid City Christian, 456-443—899

12. Custer, 457-458—915

13. Mount Vernon/Plankinton, 493-459—952

Top-25 individuals

1. Rylan Horning, St. Thomas More, 81-76—157

2. Claire Crawford, Aberdeen Roncalli, 76-84—160

3. Kaitlin Strain, St. Thomas More, 84-77—161

4. Ari Jacobs, West Central, 81-83—164

T5. Addicyn Sailer, Dakota Valley, 83-83—166

T5. Tori Peterson, Sioux Falls Christian, 80-86—166

7. Delilah Maxwell, Madison, 85-82—167

8. Kenzley Heath, Sisseton, 87-83—170

T9. Chloe Attema, Sioux Falls Christian, 89-83—172

T9. Katie Betsworth, Dakota Valley, 88-84—172

11. Aubrie Van Beek, Sioux Falls Christian, 86-87—173

T12. Sienna Maxwell, Madison, 92-82—174

T12. Georgia Johnson, Vermillion, 92-82—174

T12. Ronnie Wilharm, Vermillion, 84-90—174

T15. Grace Seyer, Aberdeen Roncalli, 93-82—175

T15. Alexis Nerison, Sioux Falls Christian, 90-85—175

T15. Taylor Reuvers, Vermillion, 81-94—175

18. Jaida Jacobs, Little Wound, 87-90—177

19. Mackenzie Wegehaupt, Aberdeen Roncalli, 86-92—178

20. Trey Speer, Chamberlain, 90-90—180

21. Sydney Giuseffi, St. Thomas More, 89-93—182

T22. Claire Wiebelhaus, Dakota Valley, 88-95—183

T22. Blaire Eberhard, West Central, 87-96—183

24. Avery Heibult, Sioux Falls Christian, 98-86—184

T25. Gracie Root, Winner, 98-87—185

T25. Amity Strand, St. Thomas More, 91-94—185

Class B girls golf

Monday-Tuesday at Prairie Winds GC, Watertown.

Team scores:

1. Dell Rapids St. Mary's, 257-244—501

2. Miller, 258-251—509

3. Clark/Willow Lake, 288-247—535

4. Chester, 273-279—552

5. Philip, 282-284—566

6. Platte-Geddes, 296-286—582

7. Deubrook Area, 293-290—583

8. Burke, 308-294—602

9. Howard, 306-299—605

10. Mobridge-Pollock, 309-299—608

11. Colman-Egan, 310-320—630

12. Faulkton Area, 328-330—658

13. Harding County, 341-331—672

Top-25 individuals

1. Brynn Roehrich, Clark/Willow Lake, 72-72—144

2. Jadyn McDonald, Chester, 74-74—148

3. Jayce Pugh, Miller, 73-78—151

4. Isabella McNaughton, St. Mary's, 81-78—159

5. Olivia Olson, Sully Buttes, 88-80—168

6. Kaihlyn Anderberg, Miller, 88-81—169

T7. Taryn Hettick, Selby Area, 88-82—170

T7. Allie Hansen, St. Mary's, 87-83—170

T7. Claire Berg, Baltic, 83-87—170

10. Sophia McNaughton, St. Mary's, 89-83—172

11. Mallory Gant, Platte-Geddes, 88-86—174

12. Faith Roehrich, Clark/Willow Lake, 95-81—176

T13. Ayla Texley, Estelline/Hendricks, 88-89—177

T13. Claire Gerlach, Corsica-Stickney, 87-90—177

15. Bella Guthrie, Ethan, 88-90—178

T16. Olivia Knox, Doland, 93-86—179

T16. Taylor O'Connell, Philip, 91-88—179

T16. Halle Schultz, Howard, 89-90—179

T19. Mollie Simon, Ipswich, 94-89—183

T19. Anika Mueller, Faulkton Area, 90-93—183

21. Jade Buse, Freeman Academy/Marion, 92-92—184

T22. Olivia Bull, Burke, 96-89—185

T22. Addy Miller, Philip, 87-98—185

T24. Brooke Jennings, De Smet, 94-92—186

T24. Kennedy Alverson, Chester, 93-93—186

Class B boys golf

Monday-Tuesday at Cattail Crossing GC, Watertown.

Team scores (top-15):

1. Hanson, 225-234—459

2. Wall, 231-229—460

3. Clark/Willow Lake, 229-245—474

T4. Hill City, 245-240—485

T4. Sully Buttes, 239-246—485

6. Philip, 237-249—486

T7. Miller, 247-241—488

T7. Flandreau, 231-257—488

9. Edmunds Central, 240-251—491

10. Webster Area, 248-246—494

11. Bon Homme, 242-254—496

12. Wessington Springs, 248-249—497

13. Chester, 243-256—499

14. De Smet, 250-252—502

T15. Hamlin, 238-266—504

T15. Platte-Geddes, 249-255—504

Top-25 individuals

1. Trevor Schulz, Wall, 74-71—145

2. Gavin Colson, Sully Buttes, 73-75—148

3. Will Jarding, Hanson, 73-76—149

T4. Larz Tvedt, Wolsey-Wessington, 74-76—150

T4. Wyatt Larson, McIntosh, 72-78—150

T6. Ben Wilber, Hanson, 75-76—151

T6. Carter Vogel, Chester, 73-78—151

T8. Tannen Auch, Freeman, 72-80—152

T8. Alfie Henderson, Flandreau, 71-81—152

10. Kaiden Weinreis, Doland, 73-80—153

T11. Maxxon Kees, De Smet, 76-78—154

T11. Oliver Fritzche, Miller, 75-79—154

T13. Leo Daiss, Hill City, 79-76—155

T13. Emmet Dinger, Wall, 77-78—155

T15. Taylor Kriech, Colman-Egan, 81-75—156

T15. Kooper Wookey, Clark/Willow Lake, 77-79—156

T15. Kaden Wookey, Clark/Willow Lake, 73-83—156

T18. Bryson One Star, White River, 83-75—158

T18. Aiden Riggs, Ethan, 75-83—158

T20. Luke Stukel, Gregory, 81-78—159

T20. Hadley Thompson, Timber Lake, 79-80—159

T20. Seth Hettick, Edmunds Central, 78-81—159

T20. Seth Lesnar, Webster Area, 78-81—159

T20. AJ Wilber, Hanson, 77-82—159

T25. Hayden Thompson, Timber Lake, 80-80—160

T25. Masique Carley, Philip, 79-81—160

T25. Alfred Frankenhoff, Chester, 78-82—160

Still No. 1: Consultant says Lincoln County is the best spot for new South Dakota prison

PIERRE — Right back where we started.That's the message from a consultant's ranking of potential sites for a new men's prison in South Dakota released Monday.The study by Arizona-based Arrington Watkins Architects looked at six options for a South Dakota men’s correctional facility and based on a site analysis ranked the existing Lincoln County site owned by the South Dakota Department of Corrections as the top option for the Project Prison Reset panel to consider during its next meeting on Tuesday, June 3 in Pierre...

PIERRE — Right back where we started.

That's the message from a consultant's ranking of potential sites for a new men's prison in South Dakota released Monday.

The study by Arizona-based Arrington Watkins Architects looked at six options for a South Dakota men’s correctional facility and based on a site analysis ranked the existing Lincoln County site owned by the South Dakota Department of Corrections as the top option for the Project Prison Reset panel to consider during its next meeting on Tuesday, June 3 in Pierre.

A Mitchell site ranked fourth out of six options in a third-party “refresh” look at the potential sites for a new state men’s prison in South Dakota.

The Mitchell site was described as “remote but promising” but scored 2040 points out of a maximum 2975 points when the sites were being sized up on a point scale from 1-to-5 and then multiplied by an importance factor out of 100 points. The Lincoln County plan scored 2,355 points, followed by a Huron plan at 2220, a Worthing site plan at 2045 points was third and the former Citibank site in northern Sioux Falls and Mitchell both scored at 2040 points to tie for fourth.

The most important elements for the new prison included location (within 30 miles of Sioux Falls), proximity (not located close to a major interstate, railroads and waterways), size (a minimum site of 126 to 160 acres for a full site) and available site utilities. The Lincoln County site scored a 5 in location, proximity and site size. Mitchell scored 3s in location and proximity and a 5 for size but did not score higher than a 4 in any other category.

Among the positives in the Mitchell site analysis included the 160-acre land size, the generally flat land and the ability to develop a maximum of 1,728 beds. However, the nearby city lagoons for wastewater would still require a lift station, adding costs to the project, infrastructure improvements would have to be made to the site and the plan noted the site could have escape issues.

“The location is 70 miles from Sioux Falls, which results in added costs for inmate transportation and support services,” the study said. “It is also located just over one mile from Interstate 90, and within a mile of a railroad and the James River, which provides potential escape routes for inmates.”

PAST PRISON SITE COVERAGE

Proposals from Aberdeen and Grant County were eliminated due to their remote distances from Sioux Falls, while five other sites closer to Sioux Falls were eliminated due to buildability issues with the land and the proposed sites. The remaining six sites were then considered for a conceptual plan and a “test fit,” Arrington Watkins said.

“The goal of the concept plans is to take the resulting buildable area left on each site after site analysis and represent a prison size and bed count that could utilize each site,” the study said. “They are not a proposal for what should or should not be built on each site.”

The Lincoln County site is located about 10 miles south of Sioux Falls between Harrisburg and Canton on a 160-acre site that the state of South Dakota owns. Earlier this year, it was projected to cost $825 million to build the 1,500-bed facility. Nearby landowners to the proposed site have voiced opposition to the plan and to how the state was moving ahead with a largely secretive process to approve the prison.

In February, a bill in the South Dakota Legislature to fund the remainder of the prison project failed, leading to Gov. Larry Rhoden to appoint the Project Prison Reset task force to reassess the plan. That brought on the consideration of potential new sites around the state. The state has already spent more than $60 million on the previous design and prep work for the initial Lincoln County plan.

In Monday’s latest look at the prison options, Arrington Watkins said the existing Lincoln County site is “10 miles from Sioux Falls, is not in proximity to major interstates, railroads, or major waterways, has the size for a full build of 1,728 beds … is ranked high for site access, and only scored poorly for site utilities and potential additional cost during development.”

“The property is already owned by the DOC and is adjacent to another 160-acre parcel owned by the DOC that can be used for future expansion or support functions,” the report said. “This is a strong candidate for phase one development now. … Lincoln County was followed on the ranking system by the Huron site, which also scored well, but is very remote and directly adjacent to a major highway. Our recommendation for site selection for phase 1 development of the men’s capacity plan is the Lincoln County site.”

Amid national outbreak, South Dakota reports its first measles case of the year

As a national outbreak of measles continues, South Dakota has detected its first case of the year.The state Department of Health said Monday in a news release that the infected person is a Meade County adult who “visited several public locations.”The department said people may have been exposed to measles in the Rapid City Medical Center Urgent Care waiting room from 7:15 a.m. to 10 a.m. Mountain time on May 28 and the Monument Health Sturgis Urgent Care waiting room from 9:45 a.m. to 3 p.m. Mountain time on May 29....

As a national outbreak of measles continues, South Dakota has detected its first case of the year.

The state Department of Health said Monday in a news release that the infected person is a Meade County adult who “visited several public locations.”

The department said people may have been exposed to measles in the Rapid City Medical Center Urgent Care waiting room from 7:15 a.m. to 10 a.m. Mountain time on May 28 and the Monument Health Sturgis Urgent Care waiting room from 9:45 a.m. to 3 p.m. Mountain time on May 29.

People who were in those settings should self-monitor for measles symptoms for 21 days, the department said.

Measles is a highly contagious viral disease that spreads through the air from an infected person. People who lack immunity from vaccination or past infection are at high risk of measles infection if they have contact with an infected person.

Measles symptoms appear in two stages. In the first stage, the individual may have a runny nose, cough and a slight fever. The eyes may become reddened and sensitive to light while the fever consistently rises each day. The second stage begins on the third to seventh day of symptoms and consists of a temperature of 103-105 degrees Fahrenheit, and a red blotchy rash lasting for four to seven days. The rash usually begins on the face and then spreads down to the trunk and out to the arms and legs.

The department said the measles vaccine “offers the best protection against infection and avoids the risks that come with infection.” The department said the measles, mumps and rubella vaccine “is highly effective at preventing measles infection, and two MMR doses usually produce lifelong immunity.”

According to the U.S. Centers for Disease Control and Prevention, a measles vaccination rate of 95% is needed to prevent outbreaks, given the highly contagious nature of the virus.

Vaccination rates have been falling in South Dakota, where incoming kindergarteners are required to be up to date on the MMR vaccine unless they have a medical or religious exemption. Ten years ago, six South Dakota counties had less than 95% of kindergarteners vaccinated for measles, with the lowest being 80%. Now, more than 40 counties in the state are below 95%, with 12 below 80% and five below 70%.

The South Dakota measles case comes amid the most severe U.S. measles outbreak in decades. According to the CDC, there had been more than 1,000 measles cases detected this year across 33 states prior to the detection in South Dakota.

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