Keep Your Company Competitive and Customers Happy with Call Center Services from ABC Marketing Services

Call Center Company in Thousand Oaks, CA

You don't have to be an all-A student from California Lutheran University near Thousand Oaks to know that exceptional customer service and effective communication are more important than ever in today's environment. With a multitude of platforms available for customer engagement, companies and industries of all kinds are feeling compelled to elevate their client support.

In fact, savvy business leaders are exploring ways to cut costs by outsourcing their inbound and outbound voice services, along with the email and chat support that are crucial to daily operations. If your company is ready to enhance customer experience, retain and grow its client base, increase brand visibility, and outpace competitors, consider collaborating with ABC Marketing Services Services to take the next step.

Call Center Company Thousand Oaks, CA

The ABC Marketing Services Difference

For over 20 years, our call center company in Thousand Oaks, CA has been providing innovative solutions to help you engage with your markets across the U.S., Canada, and beyond. We've successfully launched hundreds of campaigns for a number of needs, including:

  • HelpHelp Desk
  • CareCustomer Care
  • TechnicalTechnical Support
  • SurveysSurveys
  • SettingAppointment Setting
  • OutboundOutbound Sales
  • LeadLead Generation

We recognize that choosing to partner with a call center for customer care and product support is a significant commitment. We also understand how challenging it can be to transition from another call center provider. That's why, as your trusted partner, we're dedicated to guiding you through this process every step of the way.

When you collaborate with ABC Marketing Services, you gain access to a team of experts who are ready to support your customers as if they were their own. Unlike other call center companies, we offer services that are fully customized to meet the unique needs of your business. Our centers are close to the U.S., in user-friendly destinations in Mexico, Belize, El Salvador, and Brazil, where our pricing is 50% lower than standard rates, and we can handle projects in Spanish, English, Portuguese, and other languages.

The ABC Marketing Thousand Oaks, CA

What Industries Does ABC Marketing Services Target?

If you own a business, you're probably wondering whether we serve the industry in which you work. We're proud to serve many businesses in a number of different industries, including:

  • TravelTravel Industry
  • MedicalMedical Industry
  • MortgageMortgage Industry
  • BankingBanking Industry
  • SoftwareSoftware Industry
  • DoctorsDoctors Offices
  • DentistDentist Offices
  • RetailRetail Stores
  • MoreMore

The bottom line? Our key motivator is your success. Let's talk today about your business objectives. Once we understand your business and your goals, we'll help you achieve the results you want with the help of reliable call center pros. Now that you know more about ABC Marketing Services, let's take a deeper dive into the most popular call center services we provide.

Call Center Company for Appointment Setting

Could you imagine booking an appointment at Belmont Village Senior Living Thousand Oaks in Thousand Oaks, only for their team to make a mistake and lose the reservation you made? Chances are you'd be mad. The same goes for your company when one of your customers books an appointment, and it's lost or delayed.

We recognize how time-consuming appointment setting can be for your business. That's where ABC Marketing Services comes in. We're one of the top call center companies providing appointment-setting services in the U.S. We specialize in offering customized solutions for businesses aiming to simplify their scheduling and improve customer engagement. Our goal is to help companies like yours stay organized and concentrate on what truly counts—achieving growth and success.

ABC Marketing Customer Care Thousand Oaks, CA

Why Hire a Call Center Company in Thousand Oaks, CA for Appointment Setting?

Partnering with a knowledgeable call center for appointment setting can help you save time, cut costs, and minimize stress. Plus, your business can avoid expenses such as equipment, overhead, setup time, and training, all while enhancing your profits and sales.

Some additional benefits of working with ABC Marketing Services for appointment setting include:

  • Care24/7 Service
  • FocusFocus More Time on Your Business
  • CorrectCorrect Difficult Staffing Problems
  • CommunicateCommunicate with Customers Effectively
  • GrowGrow Your Company
  • MoreMore

What Industries Benefit from ABC Appointment Setting Services?

Leaders in industries like Automotive & Transportation and Agriculture & Agribusiness find appointment setting services from ABC Marketing Services to be highly effective. Our appointment setting services help improve customer service, generate sales, and provide tech support for businesses such as:

  • list-startFarm Supply Distributors
  • list-startEquipment Manufacturers
  • list-startOrganic Farms
  • list-startCar Dealerships
  • list-startTrucking & Logistics Companies
  • list-startMore

Call Center Company for Help Desk

Outsourcing your help desk allows your customer service department to operate 24 hours a day. Our call center company in Thousand Oaks, CA can offer tier-1 technical support or serve as backup for your in-house help desk team. Simplify your support process and focus on growing your business, instead of dealing with help desk nightmares.

ABC Marketing Help Desk Thousand Oaks, CA

What Makes ABC Marketing Services the Best Choice for Outsourced Help Desk Services?

If you're worried about the high costs and hassles of Help Desk, look no further than our call center company for help. Help desk services from ABC Marketing Services include:

01

Some of the most competitive rates and flexible pricing options available, catering to a wide variety of needs, from fully dedicated agents to shared options priced by subscriber, call, or device.

02

A strong, purpose-driven service attitude. Like we stay ready for action with extensive help desk experience, available from 12/5 to 24/7 through phone, text, email, and live chat.

03

Secure and redundant call center infrastructure.

04

Bilingual Spanish/English and Portuguese/English agents, all fully trained with extremely low attrition.

Whether you're looking to integrate chat or email into your Help Desk services or hand over your operations for a fully managed system, ABC Marketing Services can help.

What Industries Benefit from Help Desk Services from ABC Marketing Services?

Leaders in industries like E-Commerce & Retail and Education & E-Learning find outsourced help desk services from ABC Marketing Services to be highly effective. Our help desk services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startOnline Learning Platforms
  • list-startPrivate Schools
  • list-startOnline Stores
  • list-startFashion Brands
  • list-startMore

Call Center Company for Technical Support

ABC Marketing Services is a call center company known for its tech support - so much so that we offer two different tiers to accommodate our customers.

ABC Marketing Technical Support Thousand Oaks, CA

Standard Tech Support

For Basic Tier 1 Tech Support, our agent collects your customer's information and analyzes it to identify and resolve issues using established procedures. Typically, a Tier 1 agent works under the close supervision of a senior technician from your staff. Sometimes, your tech support needs can be integrated with the PTS offerings listed below, generating revenue for your company.

ABC Marketing Surveys Thousand Oaks, CA

Premium Tech Support (PTS)

Our all-in-one, customizable Premium Technical Support (PTS) solution offers exceptional tech support for all the connected devices and services used by your customers. There's no requirement for you to create your own offering. This comprehensive solution comes with all the necessary call center resources, software, technology, and operational expertise. You just need to promote your PTS program to your customers.

A few of the reasons why customers choose our tech support services include:

01

Market-Leading Results

We help your company achieve better customer experiences and higher ROI.

02

Problem Solving

We help you deliver superior tech support experience via immediate live support and 24/7 problem-solving skills.

03

Available Customer Protection

Bundle additional services like device protection, Internet security, online backup, and other third-party services as part of a single PTS subscription.

What Industries Benefit from Tech Support Services from ABC Marketing Services?

Leaders in industries like Energy & Utilities and Financial Services & Banking find technical support services from ABC Marketing Services to be highly effective. Our technical support services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startWater & Electric Providers
  • list-startSolar Energy Firms
  • list-startInvestment Companies
  • list-startInsurance Firms
  • list-startMore

Call Center Company for Marketing Research

Marketing research, encompassing social and opinion studies, involves the organized collection of data regarding individuals or organizations through statistical techniques and applied social science methods. This approach provides valuable insights to inform market decisions. As an integral part of any business strategy, having the right research is fundamental for sustaining your company's competitive edge - and ABC Marketing Services can help.

What Sets ABC Marketing Services Apart from Other Research Group Providers?

ABC Marketing Appointment Setting Thousand Oaks, CA

If business growth is on the menu this year, you've got to make informed decisions, and marketing research is one of the best ways to achieve that goal. Contact ABC Marketing Services to learn more about our marketing research services.

What Industries Benefit from Marketing Research Services from ABC Marketing Services?

Leaders in industries like Hospitality & Travel and IT & Software Development find marketing research services from ABC Marketing Services to be highly effective. Our marketing research services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHotels
  • list-startTravel Agencies
  • list-startTech Startups
  • list-startIT Consulting Firms
  • list-startMore

Call Center Company for Surveys

Conducting outbound market research and distributing customer surveys are excellent ways to gain insights into your consumers, allowing you to enhance your products or services. Relying on trial and error can be costly. Let our call center agents assist you in making informed decisions and assessing adoption rates before launching anything new.

At ABC Marketing Services, we have the capacity to create both small and large-scale surveys. Our clients frequently report the benefits of using surveys. Some of those benefits include:

Surveys hold significant power. By tapping into the insights our call center gathers from consumers, we can assist you in developing new products and services or fine-tuning your existing offerings. Ready to discover how ABC Marketing Services can support your company? Give us a shout. We'll take the time to understand your needs and provide a tailored proposal just for you.

What Industries Benefit from Surveys from ABC Marketing Services?

Leaders in industries like Insurance and Logistics & Supply Chain find surveys from ABC Marketing Services to be highly effective. Our surveys help improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHealth Insurance Providers
  • list-startAuto Insurance Companies
  • list-startWarehousing Companies
  • list-start3PL Providers

Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services

As a leading call center company in Thousand Oaks, CA, we know that innovative, custom service is what you need to succeed. That's why, since 1996, ABC Marketing Services has led the way in providing cost-conscious yet effective call center solutions for businesses like yours. From telemarketing and help desk services to lead generation and premium tech support, we can help. We've got the tools and resources to keep your company competitive and your customers happy. Contact us today to learn more about our unique call center services

Latest News in Thousand Oaks, CA

Lassens Natural Foods & Vitamins to close Thousand Oaks store

Click here for important updates to our privacy policy.BUSINESSVentura County StarCustomers of Lassens Natural Foods & Vitamins in Thousand Oaks will have until the end of the month to get their organic fruits and specialty supplements.The Ventura-based o...

Click here for important updates to our privacy policy.

BUSINESS

Ventura County Star

Customers of Lassens Natural Foods & Vitamins in Thousand Oaks will have until the end of the month to get their organic fruits and specialty supplements.

The Ventura-based organic grocery chain posted signs announcing the store's last day as April 30. Raymond Martherus, regional marketing director for Lassens, said by email Monday the company is closing the store at 2150 Thousand Oaks Blvd. because its lease was not extended.

"It’s not the outcome we had hoped for, but we’re grateful for the time we’ve spent in the community and excited for what’s ahead," he said.

Martherus said workers who wished to stay on with Lassens have been offered new roles in the company. Lassens opened its first Thousand Oaks location in 1985 and has spent seven years at its current spot, he said.

"This particular closure was completely unforeseen," he said in the email. "As we’ve shared, it was unintentional, unplanned, and certainly not something we wanted."

Two messages left with the management offices at The Lakes at Thousand Oaks' offices were not returned.

Thousand Oaks resident Lauri Kamiel said she was so devastated to learn of Lassens' closure, she started a Facebook group. She goes to the market at least once a week for groceries, supplements and prepared foods from the hot bar.

"It's just a friendly environment," Kamiel said. "It's a community."

Kamiel, who has dietary restrictions, said Lassens' supplies of specialty items simplifies her shopping.

"It provides in one place everything I need," she said.

She heard that another market chain is planning to open in Lassens' place and emailed their customer service department, which sent a response indicating it was opening at The Lakes. The Star contacted the company by email, which was not returned.

Lassens has 10 other stores under the name, including the three remaining in Ventura County in Oxnard, Simi Valley and Ventura. Other locations dot the region between San Luis Obispo, Bakersfield and Los Angeles. The company's website says the first store was opened in 1971 by matriarch Oda Lassen as Lassen’s Health Food Store, initially out of a leased shop in Camarillo.

Martherus said the store's closure is not part of any downsizing. Instead, the company is growing. He did not say where.

But a story in The News Tribune in Tacoma, Washington, in November reported that Lassens acquired a two-store chain called Marlene's Market & Deli, which has stores in Tacoma and Federal Way. The stores are not listed on Lassens' site but representatives of Marlene's have Lassens emails.

Martherus noted Lassens' loss can be customers' gain because the store is offering deals while supplies last. Lassens is offering 20% markdowns of nearly all items except produce and deli, according to store signs.

Lassens is the second grocery store closure Thousand Oaks in recent weeks. The Amazon Fresh at 140 Promenade Way is slated to close April 27 after two years in the spot. An Amazon spokesman said certain locations work better than others.

Stacie N. Galang is news director of the Ventura County Star. She can be reached at [email protected] and 805-437-0222.

Amazon Fresh shutters two stores

Amazon Fresh is still finding its footing as a brick-and-mortar grocery retailer as the company shutters two more locations.The retailer confirmed the closure plans for a store in Thousand Oaks, California, as well as one in Manassas, Virginia, after an “assessment of our offering,” a spokesperson said in an emailed statement Wednesday evening.The Manassas location officially closed its doors on March 16 while the Thousand Oaks store won’t officially cease operations until April 27, the spokesperson confirmed....

Amazon Fresh is still finding its footing as a brick-and-mortar grocery retailer as the company shutters two more locations.

The retailer confirmed the closure plans for a store in Thousand Oaks, California, as well as one in Manassas, Virginia, after an “assessment of our offering,” a spokesperson said in an emailed statement Wednesday evening.

The Manassas location officially closed its doors on March 16 while the Thousand Oaks store won’t officially cease operations until April 27, the spokesperson confirmed. Separate WARN notices for each store state that 88 employees were affected by the Manassas store closure and 76 were impacted by the Thousand Oaks store closure.

Both Amazon Fresh locations were short-lived, with the Manassas store debuting in June 2022 and the Thousand Oaks location opening in August 2022. At the time of its opening, the Thousand Oaks store was one of Amazon’s locations featuring its coveted Just Walk Out frictionless checkout technology, local news outlets reported. However, Amazon pulled the technology from all of its brick-and-mortar grocery retail spaces, including Whole Foods Market, in April 2024.

“We remain committed to Amazon Fresh and our broader grocery strategy, and will continue to refine our portfolio of stores as we learn which locations and features resonate most with customers,” the spokesperson said.

Despite these changes, Amazon is still planning openings under its revamped Amazon Fresh store format. A new Amazon Fresh store is coming to Silver Spring, Maryland, on March 27, the company confirmed. The location will reside at 12345 Columbia Pike in the White Oak Town Center, which also houses a Jersey Mike’s Subs, Starbucks, Oak Barrel & Vine liquor store and First Watch restaurant, Bethesda Magazine reported.

The Silver Spring opening is long overdue, as the storefront’s opening was delayed when Amazon paused its national expansion of its Amazon Fresh fleet in early 2023, the magazine noted.

Amazon Fresh currently operates 62 stores across nine states.

Moderate magnitude 4.5 quake hits 7 miles southwest of Thousand Oaks, California, United States around noon

Just 3 minutes ago, a 4.5-magnitude earthquake struck near Thousand Oaks, Ventura County, California, USA. The tremor was recorded around noon on Sunday, March 9th, 2025, at 1:03 pm local time, at a very shallow depth of 5.6 miles below the surface.The event was filed by the United States Geological Survey, the first seismological agency to report it.A second report was later issued by the European-Mediterranean Seismological Centre (EMSC), which listed it as a magnitude 4.2 earthquake.Based on the preliminary seismic data, the quake was pro...

Just 3 minutes ago, a 4.5-magnitude earthquake struck near Thousand Oaks, Ventura County, California, USA. The tremor was recorded around noon on Sunday, March 9th, 2025, at 1:03 pm local time, at a very shallow depth of 5.6 miles below the surface.The event was filed by the United States Geological Survey, the first seismological agency to report it.A second report was later issued by the European-Mediterranean Seismological Centre (EMSC), which listed it as a magnitude 4.2 earthquake.Based on the preliminary seismic data, the quake was probably felt by many people in the area of the epicenter. It should not have caused significant damage, other than objects falling from shelves, broken windows, etc. In Westlake Village (pop. 8,500) located 7 miles from the epicenter, Thousand Oaks (pop. 129,300) 7 miles away, Agoura Hills (pop. 20,900) 8 miles away, and Agoura Hills (pop. 20,900) 8 miles away, the quake should have been felt as light shaking.Weak shaking might have been felt in Camarillo (pop. 67,600) located 13 miles from the epicenter, Simi Valley (pop. 126,800) 15 miles away, Oxnard (pop. 207,300) 18 miles away, Santa Monica (pop. 93,200) 23 miles away, and Los Angeles (pop. 3,898,700) 37 miles away.VolcanoDiscovery will automatically update magnitude and depth if these change and follow up if other significant news about the quake become available. If you're in the area, please send us your experience through our reporting mechanism, either online or via our mobile app. This will help us provide more first-hand updates to anyone around the globe who wants to know more about this quake.

If you felt it, report it through our site or app right now!

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Earthquake data:

I felt this quake

Date & time: Mar 9, 2025 01:03 pm (GMT -7) local time (9 Mar 2025 20:03 GMT)Magnitude: 4.1Depth: 11.73 kmEpicenter latitude / longitude: 34.08°N / 118.9°W (Los Angeles, California, United States)Primary data source: USGS

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This website publishes news articles that contain copyrighted material whose use has not been specifically authorized by the copyright owner. The non-commercial use of these news articles for the purposes of local news reporting constitutes "Fair Use" of the copyrighted materials as provided for in Section 107 of the US Copyright Law.

Disclaimer:

This website publishes news articles that contain copyrighted material whose use has not been specifically authorized by the copyright owner. The non-commercial use of these news articles for the purposes of local news reporting constitutes "Fair Use" of the copyrighted materials as provided for in Section 107 of the US Copyright Law.

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ABC Marketing Outbound Sales Thousand Oaks, CA