Keep Your Company Competitive and Customers Happy with Call Center Services from ABC Marketing Services

Call Center Company in East Los Angeles, CA

You don't have to be an all-A student from East Los Angeles College near East Los Angeles to know that exceptional customer service and effective communication are more important than ever in today's environment. With a multitude of platforms available for customer engagement, companies and industries of all kinds are feeling compelled to elevate their client support.

In fact, savvy business leaders are exploring ways to cut costs by outsourcing their inbound and outbound voice services, along with the email and chat support that are crucial to daily operations. If your company is ready to enhance customer experience, retain and grow its client base, increase brand visibility, and outpace competitors, consider collaborating with ABC Marketing Services Services to take the next step.

Call Center Company East Los Angeles, CA

The ABC Marketing Services Difference

For over 20 years, our call center company in East Los Angeles, CA has been providing innovative solutions to help you engage with your markets across the U.S., Canada, and beyond. We've successfully launched hundreds of campaigns for a number of needs, including:

  • HelpHelp Desk
  • CareCustomer Care
  • TechnicalTechnical Support
  • SurveysSurveys
  • SettingAppointment Setting
  • OutboundOutbound Sales
  • LeadLead Generation

We recognize that choosing to partner with a call center for customer care and product support is a significant commitment. We also understand how challenging it can be to transition from another call center provider. That's why, as your trusted partner, we're dedicated to guiding you through this process every step of the way.

When you collaborate with ABC Marketing Services, you gain access to a team of experts who are ready to support your customers as if they were their own. Unlike other call center companies, we offer services that are fully customized to meet the unique needs of your business. Our centers are close to the U.S., in user-friendly destinations in Mexico, Belize, El Salvador, and Brazil, where our pricing is 50% lower than standard rates, and we can handle projects in Spanish, English, Portuguese, and other languages.

The ABC Marketing East Los Angeles, CA

What Industries Does ABC Marketing Services Target?

If you own a business, you're probably wondering whether we serve the industry in which you work. We're proud to serve many businesses in a number of different industries, including:

The bottom line? Our key motivator is your success. Let's talk today about your business objectives. Once we understand your business and your goals, we'll help you achieve the results you want with the help of reliable call center pros. Now that you know more about ABC Marketing Services, let's take a deeper dive into the most popular call center services we provide.

Call Center Company for Appointment Setting

Could you imagine booking an appointment at Sakura Gardens of Los Angeles in East Los Angeles, only for their team to make a mistake and lose the reservation you made? Chances are you'd be mad. The same goes for your company when one of your customers books an appointment, and it's lost or delayed.

We recognize how time-consuming appointment setting can be for your business. That's where ABC Marketing Services comes in. We're one of the top call center companies providing appointment-setting services in the U.S. We specialize in offering customized solutions for businesses aiming to simplify their scheduling and improve customer engagement. Our goal is to help companies like yours stay organized and concentrate on what truly counts—achieving growth and success.

ABC Marketing Customer Care East Los Angeles, CA

Why Hire a Call Center Company in East Los Angeles, CA for Appointment Setting?

Partnering with a knowledgeable call center for appointment setting can help you save time, cut costs, and minimize stress. Plus, your business can avoid expenses such as equipment, overhead, setup time, and training, all while enhancing your profits and sales.

Some additional benefits of working with ABC Marketing Services for appointment setting include:

  • Care24/7 Service
  • FocusFocus More Time on Your Business
  • CorrectCorrect Difficult Staffing Problems
  • CommunicateCommunicate with Customers Effectively
  • GrowGrow Your Company
  • MoreMore

What Industries Benefit from ABC Appointment Setting Services?

Leaders in industries like Automotive & Transportation and Agriculture & Agribusiness find appointment setting services from ABC Marketing Services to be highly effective. Our appointment setting services help improve customer service, generate sales, and provide tech support for businesses such as:

  • list-startFarm Supply Distributors
  • list-startEquipment Manufacturers
  • list-startOrganic Farms
  • list-startCar Dealerships
  • list-startTrucking & Logistics Companies
  • list-startMore

Call Center Company for Help Desk

Outsourcing your help desk allows your customer service department to operate 24 hours a day. Our call center company in East Los Angeles, CA can offer tier-1 technical support or serve as backup for your in-house help desk team. Simplify your support process and focus on growing your business, instead of dealing with help desk nightmares.

ABC Marketing Help Desk East Los Angeles, CA

What Makes ABC Marketing Services the Best Choice for Outsourced Help Desk Services?

If you're worried about the high costs and hassles of Help Desk, look no further than our call center company for help. Help desk services from ABC Marketing Services include:

01

Some of the most competitive rates and flexible pricing options available, catering to a wide variety of needs, from fully dedicated agents to shared options priced by subscriber, call, or device.

02

A strong, purpose-driven service attitude. Like we stay ready for action with extensive help desk experience, available from 12/5 to 24/7 through phone, text, email, and live chat.

03

Secure and redundant call center infrastructure.

04

Bilingual Spanish/English and Portuguese/English agents, all fully trained with extremely low attrition.

Whether you're looking to integrate chat or email into your Help Desk services or hand over your operations for a fully managed system, ABC Marketing Services can help.

What Industries Benefit from Help Desk Services from ABC Marketing Services?

Leaders in industries like E-Commerce & Retail and Education & E-Learning find outsourced help desk services from ABC Marketing Services to be highly effective. Our help desk services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startOnline Learning Platforms
  • list-startPrivate Schools
  • list-startOnline Stores
  • list-startFashion Brands
  • list-startMore

Call Center Company for Technical Support

ABC Marketing Services is a call center company known for its tech support - so much so that we offer two different tiers to accommodate our customers.

ABC Marketing Technical Support East Los Angeles, CA

Standard Tech Support

For Basic Tier 1 Tech Support, our agent collects your customer's information and analyzes it to identify and resolve issues using established procedures. Typically, a Tier 1 agent works under the close supervision of a senior technician from your staff. Sometimes, your tech support needs can be integrated with the PTS offerings listed below, generating revenue for your company.

ABC Marketing Surveys East Los Angeles, CA

Premium Tech Support (PTS)

Our all-in-one, customizable Premium Technical Support (PTS) solution offers exceptional tech support for all the connected devices and services used by your customers. There's no requirement for you to create your own offering. This comprehensive solution comes with all the necessary call center resources, software, technology, and operational expertise. You just need to promote your PTS program to your customers.

A few of the reasons why customers choose our tech support services include:

01

Market-Leading Results

We help your company achieve better customer experiences and higher ROI.

02

Problem Solving

We help you deliver superior tech support experience via immediate live support and 24/7 problem-solving skills.

03

Available Customer Protection

Bundle additional services like device protection, Internet security, online backup, and other third-party services as part of a single PTS subscription.

What Industries Benefit from Tech Support Services from ABC Marketing Services?

Leaders in industries like Energy & Utilities and Financial Services & Banking find technical support services from ABC Marketing Services to be highly effective. Our technical support services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startWater & Electric Providers
  • list-startSolar Energy Firms
  • list-startInvestment Companies
  • list-startInsurance Firms
  • list-startMore

Call Center Company for Marketing Research

Marketing research, encompassing social and opinion studies, involves the organized collection of data regarding individuals or organizations through statistical techniques and applied social science methods. This approach provides valuable insights to inform market decisions. As an integral part of any business strategy, having the right research is fundamental for sustaining your company's competitive edge - and ABC Marketing Services can help.

What Sets ABC Marketing Services Apart from Other Research Group Providers?

ABC Marketing Appointment Setting East Los Angeles, CA

If business growth is on the menu this year, you've got to make informed decisions, and marketing research is one of the best ways to achieve that goal. Contact ABC Marketing Services to learn more about our marketing research services.

What Industries Benefit from Marketing Research Services from ABC Marketing Services?

Leaders in industries like Hospitality & Travel and IT & Software Development find marketing research services from ABC Marketing Services to be highly effective. Our marketing research services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHotels
  • list-startTravel Agencies
  • list-startTech Startups
  • list-startIT Consulting Firms
  • list-startMore

Call Center Company for Surveys

Conducting outbound market research and distributing customer surveys are excellent ways to gain insights into your consumers, allowing you to enhance your products or services. Relying on trial and error can be costly. Let our call center agents assist you in making informed decisions and assessing adoption rates before launching anything new.

At ABC Marketing Services, we have the capacity to create both small and large-scale surveys. Our clients frequently report the benefits of using surveys. Some of those benefits include:

Surveys hold significant power. By tapping into the insights our call center gathers from consumers, we can assist you in developing new products and services or fine-tuning your existing offerings. Ready to discover how ABC Marketing Services can support your company? Give us a shout. We'll take the time to understand your needs and provide a tailored proposal just for you.

What Industries Benefit from Surveys from ABC Marketing Services?

Leaders in industries like Insurance and Logistics & Supply Chain find surveys from ABC Marketing Services to be highly effective. Our surveys help improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHealth Insurance Providers
  • list-startAuto Insurance Companies
  • list-startWarehousing Companies
  • list-start3PL Providers

Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services

As a leading call center company in East Los Angeles, CA, we know that innovative, custom service is what you need to succeed. That's why, since 1996, ABC Marketing Services has led the way in providing cost-conscious yet effective call center solutions for businesses like yours. From telemarketing and help desk services to lead generation and premium tech support, we can help. We've got the tools and resources to keep your company competitive and your customers happy. Contact us today to learn more about our unique call center services

Latest News in East Los Angeles, CA

Gavin Newsom Doubles Down on His Plans for Hollywood Amid Trump’s Proposed Film Tariffs

It sounds as though Gov. Gavin Newsom is just as confused as the rest of the world over the logistics behind President Donald Trump’s proposed 100% tariff on foreign films — but he isn’t about to let that interfere with his plans for Hollywood.“Governor Newsom continues to champion California’s iconic film and television industry — recognizing it as a cornerstone of the state&rsq...

It sounds as though Gov. Gavin Newsom is just as confused as the rest of the world over the logistics behind President Donald Trump’s proposed 100% tariff on foreign films — but he isn’t about to let that interfere with his plans for Hollywood.

“Governor Newsom continues to champion California’s iconic film and television industry — recognizing it as a cornerstone of the state’s economy, one that sustains hundreds of thousands of good-paying jobs across every sector around the state,” his spokesperson told TheWrap. “His plan to more than double the state’s film and television tax credit reflects a commitment to keeping production here at home, supporting workers and maintaining California’s global leadership in entertainment.”

“If the President announces a proposal with more details, we will review it,” his office’s Monday statement further noted.

Read Next Trump White House on 100% Movie Tariff: 'No Final Decisions' Made Yet

The update came a day after President Trump said he authorized the Department of Commerce and the United States Trade Representative to “immediately begin the process of instituting a 100% tariff on any and all movies coming into our country that are produced in foreign lands.”

“The movie industry in America is dying a very fast death. Other countries are offering all sorts of incentives to draw our filmmakers and studios away from the United States. Hollywood, and many other areas within the U.S.A., are being devastated,” he wrote on Truth Social on Sunday. “This is a concerted effort by other nations and, therefore, a national security threat. It is, in addition to everything else, messaging and propaganda!”

The White House then caveated that message slightly on Monday, adding: “Although no final decisions on foreign film tariffs have been made, the administration is exploring all options to deliver on President Trump’s directive to safeguard our country’s national and economic security while Making Hollywood Great Again.”

Later on Monday, Trump then told reporters at the Oval Office, “I’m not looking to hurt the industry, I want to help the industry … we’re going to meet with the industry. I want to make sure they’re happy with it, because we’re all about jobs.”

As for Newsom, he announced a proposal to expand California’s Film & Television Tax Credit Program to $750 million annually from $330 million back in October. The California Film Commission then revealed a record 51 films that were approved for the latest round of state tax credits in March.

Former Original Pantry Cafe Workers Are Now Cooking the Diner’s Breakfast Dishes in East LA

An East Los Angeles restaurant is now serving a breakfast menu dedicated to one of the city’s oldest restaurants. East Los Tacos not only serves a limited number of dishes from the Original Pantry, but has also hired four of its former employees who lost their ...

An East Los Angeles restaurant is now serving a breakfast menu dedicated to one of the city’s oldest restaurants. East Los Tacos not only serves a limited number of dishes from the Original Pantry, but has also hired four of its former employees who lost their jobs when the Pantry closed on March 2.

East Los Tacos owner Erika Armenta had a final meal at the 101-year-old restaurant before it closed and spoke with a longtime server. First reported by NBC-4, Armenta eventually hired four Pantry employees, some of whom worked there for 25 years. “One of our friends suggested hiring them as cooks at our restaurant, since we were short-staffed,” Armenta tells Eater. “This sparked an idea. I wanted to meet with them and offer a job that would allow them to pursue their true passion, cooking what they loved most: breakfast meals.”

The East Los Pantry menu is available daily from 7 a.m. until 2 p.m., with actual longtime Pantry cooks preparing the diner’s pancakes, sausages, and fried potatoes. On Saturday, April 26, East Los Tacos will host a fundraiser from 7 a.m. to 2 p.m., with all proceeds going toward its newest employees.

Tesla Diner & Drive-In update

Is Hollywood’s Tesla Diner & Drive-In close to opening yet? According to Teslarati, an X user recently visited the forthcoming diner, drive-in movie theater, and charging station, and noticed that the paving and construction appear complete. Once open, chef Eric Greenspan will lead the Tesla diner’s culinary charge.

A sad day for Pea Soup Andersens

Buelton’s longtime Central Coast restaurant, Pea Soup Andersens, closed in 2024. SF Gate reports that a developer has proposed demolition of the restaurant, envisioning a multi-use development on the property. The outlet reports that Pea Soup Andersen’s could eventually be reborn in the new development.

A 10-year-old’s op-ed on gentrification

Silver Lake resident Ezra Halkett penned an op-ed in the Los Angeles Times and spoke about the potential community impact of the closure of Say Cheese, a longtime cheese and sandwich shop.

Bingo night at Polly’s Pies

Each Wednesday, Polly’s Pies will host Bingo night at its Long Beach, Huntington Beach, Yorba Linda, and Moreno Valley locations. Seems like a solid way to eat pies, cinnamon rolls, and brownies while winning prizes.

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Gavin Newsom Asks Trump to Create $7.5 Billion Federal Tax Credit for Hollywood Instead of Tariffs

Gavin Newsom responded Donald Trump’s demand for steep tariffs on movies filmed outside the U.S. with a plea for the President to “partner” with him instead on a proposed $7.5 billion federal tax credit for Hollywood.The proposed tax incentive would be separate from the California state tax credits Newsom is trying to enact, including ...

Gavin Newsom responded Donald Trump’s demand for steep tariffs on movies filmed outside the U.S. with a plea for the President to “partner” with him instead on a proposed $7.5 billion federal tax credit for Hollywood.

The proposed tax incentive would be separate from the California state tax credits Newsom is trying to enact, including the proposal announced in October expand the state’s Film & Television Tax Credit Program to $750 million annually. It is currently $330 million annually.

“America continues to be a film powerhouse, and California is all in to bring more production here. Building on our successful state program, we’re eager to partner with the Trump administration to further strengthen domestic production and Make America Film Again,” Newsom said in a statement Monday night.

Read Next Gavin Newsom Doubles Down on His Plans for Hollywood Amid Trump’s Proposed Film Tariffs

There is as of this writing no indication the Trump administration has any interest in Newsom’s proposal. But Trump insulted Newsom repeatedly during a press conference earlier Monday to discuss his proposed tariffs, blaming him personally for the decline of film and TV production in California.

Trump first called for the tariffs on Sunday, saying in a post on his Twitter clone Truth Social that he was authorizing the Department of Commerce and the United States Trade Representative to “immediately begin the process of instituting a 100% tariff on any and all movies coming into our country that are produced in foreign lands.”

Trump also described tax incentives and other tactics used by foreign countries to attract movie productions as “a national security threat. It is, in addition to everything else, messaging and propaganda.”

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ABC Marketing Outbound Sales East Los Angeles, CA