Keep Your Company Competitive and Customers Happy with Call Center Services from ABC Marketing Services

Call Center Company in Clovis, CA

You don't have to be an all-A student from Clovis Community College near Clovis to know that exceptional customer service and effective communication are more important than ever in today's environment. With a multitude of platforms available for customer engagement, companies and industries of all kinds are feeling compelled to elevate their client support.

In fact, savvy business leaders are exploring ways to cut costs by outsourcing their inbound and outbound voice services, along with the email and chat support that are crucial to daily operations. If your company is ready to enhance customer experience, retain and grow its client base, increase brand visibility, and outpace competitors, consider collaborating with ABC Marketing Services Services to take the next step.

Call Center Company Clovis, CA

The ABC Marketing Services Difference

For over 20 years, our call center company in Clovis, CA has been providing innovative solutions to help you engage with your markets across the U.S., Canada, and beyond. We've successfully launched hundreds of campaigns for a number of needs, including:

  • HelpHelp Desk
  • CareCustomer Care
  • TechnicalTechnical Support
  • SurveysSurveys
  • SettingAppointment Setting
  • OutboundOutbound Sales
  • LeadLead Generation

We recognize that choosing to partner with a call center for customer care and product support is a significant commitment. We also understand how challenging it can be to transition from another call center provider. That's why, as your trusted partner, we're dedicated to guiding you through this process every step of the way.

When you collaborate with ABC Marketing Services, you gain access to a team of experts who are ready to support your customers as if they were their own. Unlike other call center companies, we offer services that are fully customized to meet the unique needs of your business. Our centers are close to the U.S., in user-friendly destinations in Mexico, Belize, El Salvador, and Brazil, where our pricing is 50% lower than standard rates, and we can handle projects in Spanish, English, Portuguese, and other languages.

The ABC Marketing Clovis, CA

What Industries Does ABC Marketing Services Target?

If you own a business, you're probably wondering whether we serve the industry in which you work. We're proud to serve many businesses in a number of different industries, including:

The bottom line? Our key motivator is your success. Let's talk today about your business objectives. Once we understand your business and your goals, we'll help you achieve the results you want with the help of reliable call center pros. Now that you know more about ABC Marketing Services, let's take a deeper dive into the most popular call center services we provide.

Call Center Company for Appointment Setting

Could you imagine booking an appointment at Magnolia Crossing Assisted Living in Clovis, only for their team to make a mistake and lose the reservation you made? Chances are you'd be mad. The same goes for your company when one of your customers books an appointment, and it's lost or delayed.

We recognize how time-consuming appointment setting can be for your business. That's where ABC Marketing Services comes in. We're one of the top call center companies providing appointment-setting services in the U.S. We specialize in offering customized solutions for businesses aiming to simplify their scheduling and improve customer engagement. Our goal is to help companies like yours stay organized and concentrate on what truly counts—achieving growth and success.

ABC Marketing Customer Care Clovis, CA

Why Hire a Call Center Company in Clovis, CA for Appointment Setting?

Partnering with a knowledgeable call center for appointment setting can help you save time, cut costs, and minimize stress. Plus, your business can avoid expenses such as equipment, overhead, setup time, and training, all while enhancing your profits and sales.

Some additional benefits of working with ABC Marketing Services for appointment setting include:

  • Care24/7 Service
  • FocusFocus More Time on Your Business
  • CorrectCorrect Difficult Staffing Problems
  • CommunicateCommunicate with Customers Effectively
  • GrowGrow Your Company
  • MoreMore

What Industries Benefit from ABC Appointment Setting Services?

Leaders in industries like Automotive & Transportation and Agriculture & Agribusiness find appointment setting services from ABC Marketing Services to be highly effective. Our appointment setting services help improve customer service, generate sales, and provide tech support for businesses such as:

  • list-startFarm Supply Distributors
  • list-startEquipment Manufacturers
  • list-startOrganic Farms
  • list-startCar Dealerships
  • list-startTrucking & Logistics Companies
  • list-startMore

Call Center Company for Help Desk

Outsourcing your help desk allows your customer service department to operate 24 hours a day. Our call center company in Clovis, CA can offer tier-1 technical support or serve as backup for your in-house help desk team. Simplify your support process and focus on growing your business, instead of dealing with help desk nightmares.

ABC Marketing Help Desk Clovis, CA

What Makes ABC Marketing Services the Best Choice for Outsourced Help Desk Services?

If you're worried about the high costs and hassles of Help Desk, look no further than our call center company for help. Help desk services from ABC Marketing Services include:

01

Some of the most competitive rates and flexible pricing options available, catering to a wide variety of needs, from fully dedicated agents to shared options priced by subscriber, call, or device.

02

A strong, purpose-driven service attitude. Like we stay ready for action with extensive help desk experience, available from 12/5 to 24/7 through phone, text, email, and live chat.

03

Secure and redundant call center infrastructure.

04

Bilingual Spanish/English and Portuguese/English agents, all fully trained with extremely low attrition.

Whether you're looking to integrate chat or email into your Help Desk services or hand over your operations for a fully managed system, ABC Marketing Services can help.

What Industries Benefit from Help Desk Services from ABC Marketing Services?

Leaders in industries like E-Commerce & Retail and Education & E-Learning find outsourced help desk services from ABC Marketing Services to be highly effective. Our help desk services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startOnline Learning Platforms
  • list-startPrivate Schools
  • list-startOnline Stores
  • list-startFashion Brands
  • list-startMore

Call Center Company for Technical Support

ABC Marketing Services is a call center company known for its tech support - so much so that we offer two different tiers to accommodate our customers.

ABC Marketing Technical Support Clovis, CA

Standard Tech Support

For Basic Tier 1 Tech Support, our agent collects your customer's information and analyzes it to identify and resolve issues using established procedures. Typically, a Tier 1 agent works under the close supervision of a senior technician from your staff. Sometimes, your tech support needs can be integrated with the PTS offerings listed below, generating revenue for your company.

ABC Marketing Surveys Clovis, CA

Premium Tech Support (PTS)

Our all-in-one, customizable Premium Technical Support (PTS) solution offers exceptional tech support for all the connected devices and services used by your customers. There's no requirement for you to create your own offering. This comprehensive solution comes with all the necessary call center resources, software, technology, and operational expertise. You just need to promote your PTS program to your customers.

A few of the reasons why customers choose our tech support services include:

01

Market-Leading Results

We help your company achieve better customer experiences and higher ROI.

02

Problem Solving

We help you deliver superior tech support experience via immediate live support and 24/7 problem-solving skills.

03

Available Customer Protection

Bundle additional services like device protection, Internet security, online backup, and other third-party services as part of a single PTS subscription.

What Industries Benefit from Tech Support Services from ABC Marketing Services?

Leaders in industries like Energy & Utilities and Financial Services & Banking find technical support services from ABC Marketing Services to be highly effective. Our technical support services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startWater & Electric Providers
  • list-startSolar Energy Firms
  • list-startInvestment Companies
  • list-startInsurance Firms
  • list-startMore

Call Center Company for Marketing Research

Marketing research, encompassing social and opinion studies, involves the organized collection of data regarding individuals or organizations through statistical techniques and applied social science methods. This approach provides valuable insights to inform market decisions. As an integral part of any business strategy, having the right research is fundamental for sustaining your company's competitive edge - and ABC Marketing Services can help.

What Sets ABC Marketing Services Apart from Other Research Group Providers?

ABC Marketing Appointment Setting Clovis, CA

If business growth is on the menu this year, you've got to make informed decisions, and marketing research is one of the best ways to achieve that goal. Contact ABC Marketing Services to learn more about our marketing research services.

What Industries Benefit from Marketing Research Services from ABC Marketing Services?

Leaders in industries like Hospitality & Travel and IT & Software Development find marketing research services from ABC Marketing Services to be highly effective. Our marketing research services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHotels
  • list-startTravel Agencies
  • list-startTech Startups
  • list-startIT Consulting Firms
  • list-startMore

Call Center Company for Surveys

Conducting outbound market research and distributing customer surveys are excellent ways to gain insights into your consumers, allowing you to enhance your products or services. Relying on trial and error can be costly. Let our call center agents assist you in making informed decisions and assessing adoption rates before launching anything new.

At ABC Marketing Services, we have the capacity to create both small and large-scale surveys. Our clients frequently report the benefits of using surveys. Some of those benefits include:

Surveys hold significant power. By tapping into the insights our call center gathers from consumers, we can assist you in developing new products and services or fine-tuning your existing offerings. Ready to discover how ABC Marketing Services can support your company? Give us a shout. We'll take the time to understand your needs and provide a tailored proposal just for you.

What Industries Benefit from Surveys from ABC Marketing Services?

Leaders in industries like Insurance and Logistics & Supply Chain find surveys from ABC Marketing Services to be highly effective. Our surveys help improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHealth Insurance Providers
  • list-startAuto Insurance Companies
  • list-startWarehousing Companies
  • list-start3PL Providers

Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services

As a leading call center company in Clovis, CA, we know that innovative, custom service is what you need to succeed. That's why, since 1996, ABC Marketing Services has led the way in providing cost-conscious yet effective call center solutions for businesses like yours. From telemarketing and help desk services to lead generation and premium tech support, we can help. We've got the tools and resources to keep your company competitive and your customers happy. Contact us today to learn more about our unique call center services

Latest News in Clovis, CA

Parents divided over transgender athlete's participation in California Track Championship

CLOVIS, Calif. (KFSN) -- A transgender athlete's participation in the California Interscholastic Federation (CIF) Track and Field Championship has sparked a wave of mixed reactions from parents attending the event, with some voicing support and others expressing concern over fairness in competition.A.B. Hernandez, a transgender student-athlete, competed Friday at Veterans Memorial Stadium in Clovis, drawing national attention and a divided response from the crowd.While many parents declined to speak publicly due to the controve...

CLOVIS, Calif. (KFSN) -- A transgender athlete's participation in the California Interscholastic Federation (CIF) Track and Field Championship has sparked a wave of mixed reactions from parents attending the event, with some voicing support and others expressing concern over fairness in competition.

A.B. Hernandez, a transgender student-athlete, competed Friday at Veterans Memorial Stadium in Clovis, drawing national attention and a divided response from the crowd.

While many parents declined to speak publicly due to the controversy, those who did were split in their views.

RELATED: Clovis leaders call for transgender athlete to be removed from CIF championship

Carina Quezada-Adan, who traveled from the Bay Area to watch her son compete, said she believes the CIF made the right decision in allowing Hernandez to participate.

"All the news and attention to this young athlete, I think it's too much," Quezada-Adan said. "A compromise has been reached - just let the athlete compete with the fair compromise that was reached."

That compromise, announced by CIF earlier in the week, allowed two additional female athletes to compete in the event. If Hernandez finishes on the podium, the next highest-ranking athlete will also receive a medal.

RELATED: Trump threatens to withhold federal funding to California over transgender athlete

But for some parents, that solution falls short.

"It's unfair for the girls," said Lavonda Hall, a Southern California resident whose daughter competed in the long jump. "They were omitted from prelims, and now the rules are being changed. It defeats the purpose of having established female sports."

RELATED: Department of Justice investigating California for allowing transgender athlete in women's sports

Hall said she supports the idea of creating a separate category for transgender athletes to ensure fairness for all competitors.

"We just want to make sure that it's a fair competition for the girls and the boys," she said.

RELATED: Trump threatens to withhold federal funding to California over transgender athlete

Despite the controversy, Quezada-Adan offered words of encouragement for Hernandez.

"I wish her all the strength today because I think it's going to require that for her to compete," she said.

In a statement, Hernandez's mother said she is heartbroken that her daughter is being targeted simply for being who she is.

Protests continue with transgender athlete at California Track Championship in Clovis

CLOVIS, Calif. (KFSN) -- Bakersfield native John Greasham does not agree with the CIF updated rules allowing a transgender athlete to compete in this weekend's state competition.AB is a transgender female athlete who is allowed to participate in girls' events.RELATED: Tensions high as transgender athlete competes at state championship in Clovis...

CLOVIS, Calif. (KFSN) -- Bakersfield native John Greasham does not agree with the CIF updated rules allowing a transgender athlete to compete in this weekend's state competition.

AB is a transgender female athlete who is allowed to participate in girls' events.

RELATED: Tensions high as transgender athlete competes at state championship in Clovis

"If I had a daughter, I wouldn't allow my daughter to compete against the person," Greasham said.

Samantha Deanda sees it differently.

"I am all for inclusivity," she said.

RELATED: Parents divided over transgender athlete's participation in California Track Championship

Her daughter, Brooke, is competing against Hernandez in two events: the long jump and 100-meter hurdles.

"I just default to the athletes, and it seems like my daughter does not have a problem with it," Deanda said. "All of the other athletes seem to be welcoming and inclusive."

Brooke advanced to the finals on Saturday as the 13th competitor following the new guidelines from CIF.

RELATED: Clovis leaders call for transgender athlete to be removed from CIF championship

Brooke is seeking to medal in both events.

On Friday, the mother of AB Hernandez releasing the following statement. It reads in part, "I see my child being attacked not for a wrongdoing, but simply for being who they are. My child has competed fairly, in full compliance with California law and athletic policy."

"God made Adam and Eve, not Adam and Steve, and I don't agree with it," Greasham said.

For news and weather updates, follow Christina Lopez on Facebook, X and Instagram.

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Top Favorite Local Ice Cream Shops in Fresno County

Nothing beats the refreshing taste of freshly scooped ice cream on a hot summer day! Either scooped or rolled, Fresno County is filled with local ice cream shops that will satisfy your cravings. From peach cobbler to root beer strawberry ice cream, the unique flavors are never-ending and local shops are using local ingredients grown right in our county!Locations: ...

Nothing beats the refreshing taste of freshly scooped ice cream on a hot summer day! Either scooped or rolled, Fresno County is filled with local ice cream shops that will satisfy your cravings. From peach cobbler to root beer strawberry ice cream, the unique flavors are never-ending and local shops are using local ingredients grown right in our county!

Locations: 1940 N. Echo Ave., Fresno, CA 93704, 7010 N. Marks Ave., Fresno CA 93711 and 2886 E Shepherd Ave Ste 108, Fresno, CA 93720

Hours: Monday through Sunday from 12 pm to 11 pm

Photo Credit: @MikaylaMillerCreates

Ever tasted peach cobbler or mango chile ice cream? Ampersand Ice Cream is the place to be when discovering delicious new flavors of ice cream. They have new flavors each month as well as vegan ice cream. Check out this month's flavors. Ampersand Ice Cream is the only handcrafted small-batch creamery in Fresno. The owners are heavily involved in the community participating in events like ArtHop and creating ice cream flavors featuring produce grown by Fresno State students. Stop by one of their three shops for a delicious treat.

Location: 5368 N Chestnut Ave, Fresno, CA 93740

Hours: Monday through Saturday from 8 am to 6 pm; Sunday from 11 am to 3 pm

Students from Fresno State are not just hitting the books at the library, they're using produce grown right from the student farm to create tasty ice cream. Fresno State students are always experimenting and thinking of new flavors for their customers to enjoy at the creamery located on campus. Some of their many flavors include java cappuccino chip, banana nut, pistachio nut, raspberry romance, and much more! You can get a scoop of ice cream at the Gibson Farm Market located at Campus Pointe.

Location: 433 Pollasky Ave., Clovis, CA 93612

Hours: Monday and Friday from 8 am to 9 pm; Tuesday through Thursday and Saturday from 8:30 am to 9 pm; Sunday from 9:30 am to 9 pm

Photo Credit: @AllieCasePhotography

This cute little 1950s ice cream parlor located in the heart of Old Town Clovis welcomes its customers to savor Fresno State ice cream while enjoying a cheerful and friendly atmosphere filled with their local community. They feature Fresno State ice cream, along with the other flavors they have, and also serve sandwiches, soups, salads, and other treats.

Location: 2097 W. Bullard Ave., Fresno, CA 93711

Hours: Monday through Saturday from 12 pm to 11 pm; Sunday from 12 pm to 10 pm

G’s Creamery is a local ice cream shop that serves all-natural handcrafted ice cream. It's known for the cute pastel decor style and their rich 30+ different ice cream flavors and toppings. Top off your choice of ice cream with fruits, nuts, peanut butter, mocha syrup or whipped cream! They also serve milkshakes, sweet buns, and ice cream cakes.

Location: 1512 Smith St., Kingsburg, CA 93631

Hours: Monday and Tuesday from 12 pm to 8 pm; Wednesday through Sunday from 12 pm to 9 pm

Located in downtown Kingsburg, Bella’s Creamery specializes in both cow and sheep's milk ice cream. Sheep’s milk ice cream is actually half the fat of cow’s milk, lactose-friendly, and is a bit higher in protein and vitamins! Their specialty items include homemade waffles cones, ice cream sandwiches, sundaes, and much more! They love being involved in their community by hosting events such as line dancing and also being a part of Kingsburg Swedish Village spirit by having Dolly the (pink) Dala horse outside their front door. Whether it’s in front of their lovely pink door or with cute Dolly, Bella’s Creamery is an Instagram-worthy place for a picture while savoring their scrumptious ice cream.

Location: 920 F St, Fresno, CA 93706

Hours: Friday through Monday from 9 am to 1 pm

Try the unique snow cones at Kogetsu-Do Confectionary located in Fresno's Chinatown. The flavors used to make the syrup come from a truly authentic family recipe that was passed down for 3 generations. You can can also try their baseball-sized mochi ice cream. If you want you can just get a scoop of ice cream by itself too! This Japanese mochi shop is one of the last shops to remain in the state of California.

Location: 720 E Belmont Ave, Fresno, CA 93701

Hours: Open daily from 11 am to 9 pm

Let your taste buds experience this yummy Mexican traditional ice cream made fresh for you! La Reina de Michoacan serves popsicles, ice cream, and agua frescas. You can get your scoop in a cone or cup. Try out the fresh chocolate-covered bananas or try out the chocolate-covered ice cream covered in peanuts.

Location: 959 Clovis Ave, Clovis, CA 93612

Hours: Monday through Sunday from 12 pm to 9 pm

This is the best place to get your fix for snow cones! They offer over 100 different flavors, so you'll never get tired of trying them! Get a snow cone with your favorite syrup flavor or get a snow cone topped with whipped cream, sprinkles and more delicious toppings. Pelican's is located near Old Town Clovis and is a great place to visit with the whole family.

Happy Ice Cream Tasting!

Location: 1177 N Willow Ave #106

Hours: Monday-Tuesday 3:00pm to 8:00pm Wednesday-Sunday 12:00pm to 8:00pm

Sno Café, a locally loved mother-daughter-owned business is serving up Southern-style Sno balls. After falling in love with the iconic iced treat, they knew they had to bring that same delicious Southern dessert home to California with their take on the classic.

Luke Bryan puts on show for thousands of fans in Clovis field

Superstar Luke Bryan brought the second night of his Farm Tour to the Central Valley town that loves rodeo.CLOVIS, Calif. (KFSN) -- Superstar Luke Bryan brought the second night of his Farm Tour to the Central Valley town that loves rodeo.On Friday night, thousands of fans made their way out to a field organizers named the Ponds at Harlan Ranch.Video from Skyview 30 captured a steady flow of traffic streaming into the area.A stark difference from Thursday night's performance in Atwater."Oh, I was not g...

Superstar Luke Bryan brought the second night of his Farm Tour to the Central Valley town that loves rodeo.

CLOVIS, Calif. (KFSN) -- Superstar Luke Bryan brought the second night of his Farm Tour to the Central Valley town that loves rodeo.

On Friday night, thousands of fans made their way out to a field organizers named the Ponds at Harlan Ranch.

Video from Skyview 30 captured a steady flow of traffic streaming into the area.

A stark difference from Thursday night's performance in Atwater.

"Oh, I was not gonna do the traffic cause I knew it was gonna be crazy, I heard about Atwater yesterday," said Cassandra Perez.

"I said, 'Nope, we're walking. These boots are made for walking."

She wasn't the only one trying to avoid traffic.

Vince Lanovara packed about 15 friends and family members in his RV to wait for the country singer to hit the stage.

"I didn't wanna fight the traffic, to be honest with you. And having this, we can hang out, have a couple of drinks, cocktails, food," said Lanovara.

Once concert goers were inside, they were able to buy Bryan's merchandise.

"Merch is really important to the artist. They make money off merch. There's a lot of stuff that goes on in the back end that this helps goes towards," said Jacob Queen, a merchandise representative.

The economic impact was felt locally, too.

Harry's Mexican Grill says they're used to catering for about a thousand people per event, but nothing like this event.

"They told us, it's gonna be crazy, guys. So, we are prepared, so we have a lot of food. And I'm happy to see the line like this," said Edgar Gonzalez with Harry's Mexican Grill.

After hours of waiting, the country crooner hit the stage a little before 9 p.m. to perform some of his greatest hits for the Clovis crowd.

The steady flow of traffic seemed well managed by the California Highway Patrol and local agencies.

Be aware that there could still be some residual traffic in this area until 2 in the morning.

For news updates, follow Vince Ybarra on Facebook, X and Instagram.

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