Call Center Company in Little Rock, AR
You don't have to be an all-A student from University of Arkansas at Little Rock near Little Rock to know that exceptional customer service and effective communication are more important than ever in today's environment. With a multitude of platforms available for customer engagement, companies and industries of all kinds are feeling compelled to elevate their client support.
In fact, savvy business leaders are exploring ways to cut costs by outsourcing their inbound and outbound voice services, along with the email and chat support that are crucial to daily operations. If your company is ready to enhance customer experience, retain and grow its client base, increase brand visibility, and outpace competitors, consider collaborating with ABC Marketing Services Services to take the next step.

Years of Experience

- Call Center Company in Little Rock, AR
- The ABC Marketing Services Difference
- Call Center Company for Appointment Setting
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Help Desk
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Technical Support
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Marketing Research
- What Industries Benefit from Marketing Research Services from ABC Marketing Services?
- Call Center Company for Surveys
- Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services
The ABC Marketing Services Difference
For over 20 years, our call center company in Little Rock, AR has been providing innovative solutions to help you engage with your markets across the U.S., Canada, and beyond. We've successfully launched hundreds of campaigns for a number of needs, including:
Help Desk
Customer Care
Technical Support
Surveys
Appointment Setting
Outbound Sales
Lead Generation
We recognize that choosing to partner with a call center for customer care and product support is a significant commitment. We also understand how challenging it can be to transition from another call center provider. That's why, as your trusted partner, we're dedicated to guiding you through this process every step of the way.
When you collaborate with ABC Marketing Services, you gain access to a team of experts who are ready to support your customers as if they were their own. Unlike other call center companies, we offer services that are fully customized to meet the unique needs of your business. Our centers are close to the U.S., in user-friendly destinations in Mexico, Belize, El Salvador, and Brazil, where our pricing is 50% lower than standard rates, and we can handle projects in Spanish, English, Portuguese, and other languages.

What Industries Does ABC Marketing Services Target?
If you own a business, you're probably wondering whether we serve the industry in which you work. We're proud to serve many businesses in a number of different industries, including:
Travel Industry
Medical Industry
Mortgage Industry
Banking Industry
Software Industry
Doctors Offices
Dentist Offices
Retail Stores
More
The bottom line? Our key motivator is your success. Let's talk today about your business objectives. Once we understand your business and your goals, we'll help you achieve the results you want with the help of reliable call center pros. Now that you know more about ABC Marketing Services, let's take a deeper dive into the most popular call center services we provide.
Call Center Company for Appointment Setting
Could you imagine booking an appointment at The Manor Senior Living Community in Little Rock, only for their team to make a mistake and lose the reservation you made? Chances are you'd be mad. The same goes for your company when one of your customers books an appointment, and it's lost or delayed.
We recognize how time-consuming appointment setting can be for your business. That's where ABC Marketing Services comes in. We're one of the top call center companies providing appointment-setting services in the U.S. We specialize in offering customized solutions for businesses aiming to simplify their scheduling and improve customer engagement. Our goal is to help companies like yours stay organized and concentrate on what truly counts—achieving growth and success.

Why Hire a Call Center Company in Little Rock, AR for Appointment Setting?
Partnering with a knowledgeable call center for appointment setting can help you save time, cut costs, and minimize stress. Plus, your business can avoid expenses such as equipment, overhead, setup time, and training, all while enhancing your profits and sales.
Some additional benefits of working with ABC Marketing Services for appointment setting include:
24/7 Service
Focus More Time on Your Business
Correct Difficult Staffing Problems
Communicate with Customers Effectively
Grow Your Company
More
What Industries Benefit from ABC Appointment Setting Services?
Leaders in industries like Automotive & Transportation and Agriculture & Agribusiness find appointment setting services from ABC Marketing Services to be highly effective. Our appointment setting services help improve customer service, generate sales, and provide tech support for businesses such as:
Farm Supply Distributors
Equipment Manufacturers
Organic Farms
Car Dealerships
Trucking & Logistics Companies
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Automotive & Transportation and Agriculture & Agribusiness.
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Business Services & Consulting and Construction & Engineering.
Call Center Company for Help Desk
Outsourcing your help desk allows your customer service department to operate 24 hours a day. Our call center company in Little Rock, AR can offer tier-1 technical support or serve as backup for your in-house help desk team. Simplify your support process and focus on growing your business, instead of dealing with help desk nightmares.

What Makes ABC Marketing Services the Best Choice for Outsourced Help Desk Services?
If you're worried about the high costs and hassles of Help Desk, look no further than our call center company for help. Help desk services from ABC Marketing Services include:
Some of the most competitive rates and flexible pricing options available, catering to a wide variety of needs, from fully dedicated agents to shared options priced by subscriber, call, or device.
A strong, purpose-driven service attitude. Like we stay ready for action with extensive help desk experience, available from 12/5 to 24/7 through phone, text, email, and live chat.
Secure and redundant call center infrastructure.
Bilingual Spanish/English and Portuguese/English agents, all fully trained with extremely low attrition.
Whether you're looking to integrate chat or email into your Help Desk services or hand over your operations for a fully managed system, ABC Marketing Services can help.
What Industries Benefit from Help Desk Services from ABC Marketing Services?
Leaders in industries like E-Commerce & Retail and Education & E-Learning find outsourced help desk services from ABC Marketing Services to be highly effective. Our help desk services improve customer service, generate sales, and provide support for businesses and organizations like:
Online Learning Platforms
Private Schools
Online Stores
Fashion Brands
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Education & E-Learning E-Commerce and Retail.
Call Center Company for Technical Support
ABC Marketing Services is a call center company known for its tech support - so much so that we offer two different tiers to accommodate our customers.

Standard Tech Support
For Basic Tier 1 Tech Support, our agent collects your customer's information and analyzes it to identify and resolve issues using established procedures. Typically, a Tier 1 agent works under the close supervision of a senior technician from your staff. Sometimes, your tech support needs can be integrated with the PTS offerings listed below, generating revenue for your company.

Premium Tech Support (PTS)
Our all-in-one, customizable Premium Technical Support (PTS) solution offers exceptional tech support for all the connected devices and services used by your customers. There's no requirement for you to create your own offering. This comprehensive solution comes with all the necessary call center resources, software, technology, and operational expertise. You just need to promote your PTS program to your customers.
A few of the reasons why customers choose our tech support services include:
Market-Leading Results
We help your company achieve better customer experiences and higher ROI.
Problem Solving
We help you deliver superior tech support experience via immediate live support and 24/7 problem-solving skills.
Available Customer Protection
Bundle additional services like device protection, Internet security, online backup, and other third-party services as part of a single PTS subscription.
What Industries Benefit from Tech Support Services from ABC Marketing Services?
Leaders in industries like Energy & Utilities and Financial Services & Banking find technical support services from ABC Marketing Services to be highly effective. Our technical support services improve customer service, generate sales, and provide support for businesses and organizations like:
Water & Electric Providers
Solar Energy Firms
Investment Companies
Insurance Firms
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Government & Public Sector and Healthcare & Medical.
Call Center Company for Marketing Research
Marketing research, encompassing social and opinion studies, involves the organized collection of data regarding individuals or organizations through statistical techniques and applied social science methods. This approach provides valuable insights to inform market decisions. As an integral part of any business strategy, having the right research is fundamental for sustaining your company's competitive edge - and ABC Marketing Services can help.
What Sets ABC Marketing Services Apart from Other Research Group Providers?

If business growth is on the menu this year, you've got to make informed decisions, and marketing research is one of the best ways to achieve that goal. Contact ABC Marketing Services to learn more about our marketing research services.
What Industries Benefit from Marketing Research Services from ABC Marketing Services?
Leaders in industries like Hospitality & Travel and IT & Software Development find marketing research services from ABC Marketing Services to be highly effective. Our marketing research services improve customer service, generate sales, and provide support for businesses and organizations like:
Hotels
Travel Agencies
Tech Startups
IT Consulting Firms
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Hospitality & Travel and IT & Software Development.
Call Center Company for Surveys
Conducting outbound market research and distributing customer surveys are excellent ways to gain insights into your consumers, allowing you to enhance your products or services. Relying on trial and error can be costly. Let our call center agents assist you in making informed decisions and assessing adoption rates before launching anything new.
At ABC Marketing Services, we have the capacity to create both small and large-scale surveys. Our clients frequently report the benefits of using surveys. Some of those benefits include:
Surveys hold significant power. By tapping into the insights our call center gathers from consumers, we can assist you in developing new products and services or fine-tuning your existing offerings. Ready to discover how ABC Marketing Services can support your company? Give us a shout. We'll take the time to understand your needs and provide a tailored proposal just for you.
What Industries Benefit from Surveys from ABC Marketing Services?
Leaders in industries like Insurance and Logistics & Supply Chain find surveys from ABC Marketing Services to be highly effective. Our surveys help improve customer service, generate sales, and provide support for businesses and organizations like:
Health Insurance Providers
Auto Insurance Companies
Warehousing Companies
3PL Providers
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Hospitality & Travel and IT & Software Development.
Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services
As a leading call center company in Little Rock, AR, we know that innovative, custom service is what you need to succeed. That's why, since 1996, ABC Marketing Services has led the way in providing cost-conscious yet effective call center solutions for businesses like yours. From telemarketing and help desk services to lead generation and premium tech support, we can help. We've got the tools and resources to keep your company competitive and your customers happy. Contact us today to learn more about our unique call center services
Latest News in Little Rock, AR
Flooding in Arkansas | Photos and videos across the state
Michael Bucknerhttps://www.thv11.com/article/weather/flooding-in-arkansas-photos-videos/91-394f9c41-0aba-470a-9ef1-ede4edc4cf5f
LITTLE ROCK, Ark. — After a string of severe storms brought torrential rain since Wednesday, many towns and counties are dealing with flooding issues.Some areas have seen upwards of a foot of rain this week and could potentially see more on Saturday.Below you will see photos and videos showing off the extent of the flooding, along with statements by some officials.ArkadelphiaBatesvilleDes ArcEarleMayor Jaylen Smith posted on his Facebook page that the community is facing flooding...
LITTLE ROCK, Ark. — After a string of severe storms brought torrential rain since Wednesday, many towns and counties are dealing with flooding issues.
Some areas have seen upwards of a foot of rain this week and could potentially see more on Saturday.
Below you will see photos and videos showing off the extent of the flooding, along with statements by some officials.
Arkadelphia
Batesville
Des Arc
Earle
Mayor Jaylen Smith posted on his Facebook page that the community is facing flooding all over the town.
This includes flooded homes, road closures, and more. Officials are conducting welfare checks via phone and evacuations as needed.
"We anticipate continued heavy rainfall in our area, and residents should be prepared for ongoing flooding concerns," Smith said. "Our city is experiencing an unprecedented level of rainfall, which has highlighted significant infrastructure deficiencies."
Higginson
Hot Springs
Jacksonville
Lonoke County
The Lonoke County Sheriff's Office announced that the 7500 block of Highway 38 has been closed due to a collapsed part of the road.
Lonsdale
The Lonsdale Fire Department posted photos of flooding at the 10 Mile Creek Training Center.
Fire officials said that over horses and 10 people were in flooded waters there, and that they are working to get horses to higher ground and into trailers so they can transport them to Oaklawn
Magnet Cove
North Little Rock
Paron
Searcy
The City of Searcy posted that multiple streets are flooded. For a full list of flooded streets, click here.
We will update this article with more information as we gather it.
Sherwood
North Little Rock, AR – Crash on I-40W at 142MM Exit Ramp Leaves One Dead, Three Injured
Police Accident Reports (888) 657-1460https://localaccidentreports.com/north-little-rock-ar-crash-on-i-40w-at-142mm-exit-ramp-leaves-one-dead-three-injured/
North Little Rock, AR (March 31, 2025) – Emergency responders were quick to the scene, providing care to the injured victims following a crash with injuries that took place Saturday night on the westbound side of I-40 at the 142MM exit ramp. The collision tragically resulted in one fatality and injuries to three others.The incident occurred at approximately 10:55 p.m. and involved a 2017 Nissan Altima traveling westbound on I-40. According to authorities, the vehicle was actively fleeing from law enforcement at the time o...
North Little Rock, AR (March 31, 2025) – Emergency responders were quick to the scene, providing care to the injured victims following a crash with injuries that took place Saturday night on the westbound side of I-40 at the 142MM exit ramp. The collision tragically resulted in one fatality and injuries to three others.
The incident occurred at approximately 10:55 p.m. and involved a 2017 Nissan Altima traveling westbound on I-40. According to authorities, the vehicle was actively fleeing from law enforcement at the time of the crash. The driver failed to negotiate a curve at the exit ramp, veering off the road to the left and striking multiple trees before the vehicle came to rest.
John Bruce Martinez, 19, of Mabelvale, was identified as the driver and was pronounced deceased at the scene. The Pulaski County Coroner’s Office is overseeing the handling of his remains.
Three female passengers, all minors, sustained injuries in the crash. They were transported to Arkansas Children’s Hospital for treatment. Specific details on the severity of their injuries have not been disclosed.
Emergency crews worked to manage the aftermath while investigators began reviewing the sequence of events that led to the crash. Weather conditions were reported as clear, and the roadway was dry at the time of the incident.
Our deepest condolences go out to the family of John Bruce Martinez, and our thoughts are with the injured as they recover.
Pursuit-Related Crashes and Their Risks on Arkansas Highways
Crashes involving fleeing vehicles, such as the recent tragedy on I-40W near North Little Rock, highlight the heightened dangers associated with high-speed pursuits on public roads. When a driver attempts to evade law enforcement, the risk to passengers, bystanders, and other motorists increases dramatically.
Exit ramps, like the one at the 142-mile marker, often require quick navigation through sharp curves or reduced-speed zones—conditions that can prove fatal when approached at high speed. In this case, the failure to control the vehicle not only led to one death but also left three young passengers with injuries.
These incidents serve as a reminder of how quickly dangerous decisions can turn tragic. Minors and other passengers in fleeing vehicles are especially vulnerable, often having no control over the situation unfolding around them. Their injuries may result in long-term trauma and require extensive recovery, both physically and emotionally.
Law enforcement agencies across Arkansas continually review policies to balance pursuit tactics with public safety. While accountability is key in traffic enforcement, ensuring the protection of all individuals involved—including passengers—is a growing concern, especially when minors are at risk.
For families affected by crashes like this one, the path forward can be painful and uncertain. Medical bills, emotional recovery, and legal complexities can all weigh heavily. Seeking professional support and understanding one’s rights can help victims and their families begin to heal.
If you or someone you know has been injured in a crash, reach out to Local Accident Reports for assistance.
Crews in North Little Rock working to put out fire at St. Joseph Center of Arkansas
thv11.comhttps://www.thv11.com/article/news/local/nlrfd-crews-fire-st-joseph-center-arkansas/91-66e6a9e4-e27f-419d-8d56-82511713cd71
NORTH LITTLE ROCK, Ark. — Fire crews in North Little Rock are currently working to put out a large blaze that sparked at the St. Joseph Center of Arkansas.According to officials with the North Little Rock Fire Department, at about 5:40 p.m. on Wednesday, they confirmed that they were actively working to put out a structure fire in the building.In a Facebook post...
NORTH LITTLE ROCK, Ark. — Fire crews in North Little Rock are currently working to put out a large blaze that sparked at the St. Joseph Center of Arkansas.
According to officials with the North Little Rock Fire Department, at about 5:40 p.m. on Wednesday, they confirmed that they were actively working to put out a structure fire in the building.
In a Facebook post, St. Joseph's announced that they believe the fire started in the attic.
Reports say that there have been no injuries as a result of the fire.
Not a lot of other information has been released but via viewer photos that have been sent in, we have been able to confirm that there are large flames and a lot of smoke coming from the building.
In response to the news of the fire, the director of the St. Joseph Center released the following statement:
"Your outpouring of love and support for St. Joseph Center of Arkansas is overwhelming. I've just gotten home and am now reflecting on the events of the day. Smoke permeates our clothes and lungs as reminders of the devastation. I'm so very grateful to all those who worked tirelessly to try and salvage the building while putting out fires all over the property. Thankfully, there was no loss of life (humans or animals). But, the loss is great indeed.
This building is home to what we lovingly refer to as 'farmily'...the staff, volunteers, artists, gardeners, farmers/interns, animal ambassadors, Farm Stand patrons, and others who have poured their heart and soul into the restoration of this place over the last 15 years. The community of North Little Rock/Little Rock has helped St. Joseph's thrive and grow. And, we're going to need your help to bounce back.
Tomorrow, in the morning light, we will assess next steps and keep everyone informed as we regroup and plan the path forward. Ironically, today is the actual Feast of St. Joseph (3/19), We had planned to celebrate the 11th Annual Feast of St. Joseph on the 22nd with the blessing of the gardens and a community spaghetti lunch. If feasible, we may still gather on the grounds and give thanks for our gardens/farm and blessings of the bounty it brings to share with others. Stay tuned...
One of the messages received tonight called SJ 'the NLR Notre Dame'. May it be so that we rise from the ashes to preserve and restore this historic treasure."
However, we will continue to update with more information as soon as it becomes available.
Fire breaks out at North Little Rock's St. Joseph Center amid dry conditions | March 19, 2025
1 / 5
Little Rock, AR – Tractor-Trailer Crash on I-30 WB at Exit 141A Causes Injuries
Police Accident Reports (888) 657-1460https://localaccidentreports.com/little-rock-ar-tractor-trailer-crash-on-i-30-wb-at-exit-141a-causes-injuries/
Little Rock, AR (March 24, 2025) – First responders, including paramedics, assessed and treated individuals hurt in the crash following an accident involving a tractor-trailer on Interstate 30 westbound near Exit 141A in Pulaski County. The incident occurred in the Little Rock area and has led to ongoing traffic disruptions.Authorities confirmed that the right lane and right shoulder of I-30 WB remain blocked due to the crash. Emergency crews worked at the scene to assist those injured and to manage the extensive cleanup ...
Little Rock, AR (March 24, 2025) – First responders, including paramedics, assessed and treated individuals hurt in the crash following an accident involving a tractor-trailer on Interstate 30 westbound near Exit 141A in Pulaski County. The incident occurred in the Little Rock area and has led to ongoing traffic disruptions.
Authorities confirmed that the right lane and right shoulder of I-30 WB remain blocked due to the crash. Emergency crews worked at the scene to assist those injured and to manage the extensive cleanup of the tractor-trailer involved. The full scope of the injuries has not been detailed at this time.
Investigators are currently working to determine the circumstances that led to the collision. While traffic has been partially restored, congestion remains in the area, and motorists are urged to seek alternate routes.
Our thoughts are with those recovering from this accident.
Tractor-Trailer Collisions in Urban Arkansas Traffic
Crashes involving large commercial vehicles, such as tractor-trailers, pose serious dangers—especially on heavily traveled highways like I-30 in Little Rock. These vehicles require more space to maneuver and longer distances to stop, making any sudden slowdowns or lane changes particularly hazardous in urban areas with dense traffic.
Exit 141A sits within one of the most active stretches of I-30 in Pulaski County, where commuter routes merge with commercial freight traffic. The complexity of these interchanges often contributes to accidents when visibility is low or drivers misjudge space and timing. Tractor-trailer crashes in such areas frequently result in lane blockages due to the size and weight of the vehicles involved, causing extended delays and elevated risk for secondary collisions.
The Arkansas Department of Public Safety reports that collisions involving large trucks have remained a consistent concern on state interstates, particularly in metropolitan areas. These incidents not only lead to injuries but can also create major logistical complications for city traffic flow and emergency response coordination.
Injured victims of tractor-trailer crashes often face extensive medical treatment, property damage, and prolonged recovery timelines. Legal guidance can be vital, as liability in commercial vehicle cases may extend beyond the driver to include companies, logistics firms, or maintenance providers. These complexities make it important for victims to understand their rights and pursue claims where appropriate.
Efforts to reduce truck-involved crashes include driver awareness campaigns, better signage at exits, and increased commercial vehicle inspections. Still, accidents can happen in an instant—underscoring the importance of sharing the road cautiously and staying alert near large trucks.
If you or someone you know has been injured in a crash, reach out to Local Accident Reports for assistance.
Disclaimer:

Disclaimer:
This website publishes news articles that contain copyrighted material whose use has not been specifically authorized by the copyright owner. The non-commercial use of these news articles for the purposes of local news reporting constitutes "Fair Use" of the copyrighted materials as provided for in Section 107 of the US Copyright Law.

Service Areas
- Call Center Company in Little Rock, AR
- The ABC Marketing Services Difference
- Call Center Company for Cold Calling
- Call Center Company for Appointment Setting
- Call Center Company for Outbound Calls
- Call Center Company for Collections
- Call Center Company for Help Desk
- Call Center Company for Technical Support
- Call Center Company for Customer Support
- Call Center Company for Marketing Research
- Call Center Company for Surveys
